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CECIL YANEZ 
2351 Sea Side

El Paso, TX 79936

915-315-3090

cecilyanez@gmail.com

OBJECTIVE:
Excellent student of the College of Liberal Arts at UTEP, seeking employment as a future
educator. Looking to deepen my knowledge of communications, as well as share that knowlege
with the intention of postively impacting the next generation. Motivated to use strong
interepersonal communication skills and build healthy workplace morale.

WORK EXPERIENCE

THE KAVINOCKY LAW FIRM

ADMINISTRATIVE ASSISTANT

JULY 2019- FEB 2020

Acted as support for the accounting department of a criminal law office. Maintain, verify and
rectify customer balances in accounts receivable records. Correspond with customers having
long overdue and delinquent balances. Created payment plans and offered financing options to
clients who needed financial support. Maintain bank deposits and check payment records.
Reconcile bank records with bank statements. Provide accounting and administrative support to
external audit teams. Integrate administrative and accounting functions smoothly.
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AZUL MEDICAL SPA

OFFICE CLERK/SOCIAL MEDIA COORDINATOR
FEB 2017 – APRIL 2019

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort
them to specific destinations. Transmit information or documents to customers, using
computer, mail, or facsimile machine. Hear and resolve complaints from customers or the
public. Perform administrative support tasks, such as proofreading, transcribing handwritten
information, or operating calculators or computers to work with pay records, invoices,
balance sheets, or other documents. File and maintain records. Provide information about
establishment, such as location of departments or offices, employees within the organization,
or services provided. Manage social media accounts Collaborate with web, multimedia, or art
design staffs to create multimedia web sites that conform to brand and company visual
format. Collect and analyze sales data, using web traffic metrics such as page visits,
transaction size, link popularity, clickthrough rates, and cost-per clicks. Optimize Web site
exposure by analyzing search engine patterns to direct online placement of keywords or other
content. Conduct online marketing initiatives, such as paid ad placement, affiliate programs,
sponsorship programs, email promotions, or viral marketing campaigns on social media Web
sites.

FRED LOYA INSURANCE

CLAIMS ADJUSTER
MAY 2015 - JAN 2017

Examine claims forms and other records to determine insurance coverage. Investigate and assess
damage to property and create or review property damage estimates. Interview or correspond
with claimants, witnesses, police, physicians, or other relevant parties to determine claim
settlement, denial, or review. Review police reports, medical treatment records, medical bills,
or physical property damage to determine the extent of liability. Negotiate claim settlements
and recommend litigation when settlement cannot be negotiated. Refer questionable claims to
investigator or claims adjuster for investigation or settlement. Interview or correspond with
agents and claimants to correct errors or omissions and to investigate questionable claims.

MASSAGE ENVY SPA

RECEPTIONIST
FEB 2013 - APRIL 2015

Greet customers and ascertain what each customer wants or needs. Recommend, select, and help
locate or obtain merchandise based on customer needs and desires. Compute sales prices,
total purchases and receive and process cash or credit payment. Prepare sales slips or sales
contracts. Maintain knowledge of current sales and promotions, policies regarding payment
and exchanges, and security practices. Maintain records related to sales. Open and close cash
registers, performing tasks such as counting money, separating charge slips, coupons, and
vouchers, balancing cash drawers, and making deposits.
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