Professional Documents
Culture Documents
BK - MBA Report
BK - MBA Report
By
2015 - 2017
CERTIFICATE OF APPROVAL
I certify that I have read Effectiveness of Cartoon Advertisements by Bilal Farooq Khan,
and that in my opinion this work meets the criteria for approving a thesis submitted in
partial fulfillment of the requirements for the year 2015 MBA at the Institute of
Supervisor
Name: _____________________
Designation: ________________
Department
Name: _______________________
Signature: ____________________
2
DECLARATION
I, hereby declare that the research submitted to R&DD by me is my own original work. I
am aware of the fact that incase of my work is found plagiarized or not genuine, R&DD
has the full authority to cancel my research work and I am liable to penal action.
Date: ______________________________
3
DEDICATION
I dedicate the Report to my parents and my wife for their infinite love, care and support
4
ACKNOWLEGEMENTS
I would like to express my gratitude to my research supervisor Mr.Abdul Ghaffar for his
guidance, support and help when ever I needed it. He always gave me that push when I
was about to stop and this report wouldn’t be complete without his humble supervision,
so Thankyou Sir.
5
TABLE OF CONTENTS
ABSTRACT……………………………………………………………………………….8
CHAPTER # 1…………………………………………………………………………….9
INTRODUCTION………………………………………………………………………...9
1.1: Background…………………………..……………………………………………….9
1.2: Advantage..………………………………………………………..………………….9
1.3: Purpose of the Study………………………………………………………………...10
1.4: Research Statement..……………………………………………..………………….10
1.5: Scope of the Research..……………………………………………………………...10
1.6: Objectives: ………………………………………………………………………….10
CHAPTER # 2…………………………………………………………………………...11
LITERATURE REVIEW………………………………………………………………..11
2.1: Types of Cartoons.………………………………………………….……………….11
2.2: Cartoons as an Advertising Tool……………………………………………………12
2.3: Cartoons and Brand Recall………………………………………………………….13
2.4: Cartoons and Children………………………………………………………………18
2.5: Choosing the Type of Cartoons……………………………………………………..19
2.6: Summary of the Literature…………………………………………………………..20
CHAPTER # 3…………………………………………………………………………...22
METHODOLOGY………………………………………………………………………22
3.1: Research Methodology……………………………………………………………...22
3.2: Theoretical Framework……………………………………………………………...22
3.3: Research Questions………………………………………………………………….23
3.5: Research Design…………………………………………………………………….23
3.6: Population………………………………………………………………….………..23
3.7 Sampling technique…………………………………………………………………..24
3.8: Questionnaire………………………………………………………………………..24
3.9: Sample Size………………………………………………………………………….24
3.10: Limitations…………………………………………………………………………24
CHAPTER # 4…………………………………………………………………………...25
RESULTS………………………………………………………………………………..25
Table 1.1……………………………………………………………………..…………..25
Table 1.2…………………………………………………………………………………25
Table 1.3…………………………………………………………………………………28
Table 1.4…………………………………………………………………………………29
Table 1.5…………………………………………………………………………………30
Table 1.6…………………………………………………………………………………31
Table 1.7…………………………………………………………………………………33
Table 1.8…………………………………………………………………………………34
Table 1.9…………………………………………………………………………………35
CHAPTER # 5…………………………………………………………………………...36
CONCLUSION…………………………………………………………………………..36
RECOMMENDATIONS…………………………………………………………….…..37
REFERENCES…………………………………………………………………………..38
APPENDIX………………………………………………………………………………39
6
ABSTRACT
The objective of this study is to measure weather cartoon advertisements are more
effective in terms persuading the target audience and enabling them to keep the product
in mind while doing a purchase and also if they are able to remember the advertisement
male and female were selected at random to participate in this experimental study and it
was observed affirmatively that Cartoons are a much better tool of advertising if the goal
is to attain recall potential, convincing people and getting their attention. Two
advertisements, one cartoon and another with live action real people was displayed to the
participants of the experiment and then two days after they had seen the commercials
they were asked to fill out a questionnaire which had questions about the advertisements
and the products in the advertisements. The participants gave a very good response and
showed very good retention and recall-ability of the cartoon advertisement in comparison
to the regular live action advertisement. The participants demonstrated a keen interest in
the product which had the cartoon advertisement. Hence from the experiment it can be
concluded that the hypothesis was confirmed making Cartoons a much more effective
way of advertising.
7
CHAPTER # 1
INTRODUCTION
In today’s media industry, cartoons have turned into the new innovative
publicizing trend. Using cartoons, a business can come up with out of the box and
unconventional ideas for advertisement by making cartoon content for different media,
such as the social media, electronic and print media through the internet, mobile phones,
and television. Cartoon commercials can more adequately give a visual elaboration of
items which would not be conceivable to show generally with a live action advertisement.
1.1: Background:
Research has demonstrated that buyers tend to show a high association with
cartoons and high involvement brings about a more focused attention towards the
commercial and subsequently it prompts high retention and recall leading to more
awareness about the product. In the last ten years there has been a notable rise in the
number of in cartoon advertisements being made. Cartoon mascots are largely used by
companies which manufacture items for kids but now companies making FMCGs are
also trying to these type of commercials. One of the reason being that kids can influence
the choice of their folks about specific items because of cartoon characters.
There is a very distinct edge of having a an cartoon mascot rather than a real
spokesperson because the audience can attach and associate different stereotypes with
these spokespersons depending on their age, race gender etc., but same is not the situation
with cartoon characters since they don't have real presence existence. Other than having
8
mascots we can likewise demonstrate to the clients firsthand how the item is made or
functions via cartoons which would not be achievable, in live action advertisements.
Cartoons have turned into a very important technique in modern visual effects since it can
convince the customer and dictate his decisions and also occupy a place in the customer’s
subconscious embedding features of a particular item in his or her mind. Knowing the
effect cartoon advertisements have and the way it encourages watchers or effects their
emotional reactions and behavioral desires gives profitable data to specialists who make
The primary reason for this experimental study was to find whether cartoon
Management Sciences Peshawar comprising of students and a few faculty and staff
This research was an attempt to know that between cartoon commercials and live
action commercials which one is more effective in terms or product recall and customer
purchase decision.
1.6: Objectives:
The research questions in this was aimed towards finding out the impact of
cartoon advertisements on recall and purchase behavior of the population who are a part
9
CHAPTER # 2
LITERATURE REVIEW
exceedingly compelling outline device for catching watcher intrigue and consideration.
Chang Hyun 2006 states that Cartoons are generally characterized into various
Cartoons, and silhouette Cartoons. A total of 13 distinct sorts of cartoon ads are there,
which fall into a few useful classes: Demonstration, fiction, comparison, explanation, big
One of the well-known kind of cartoons are drawn on a cell and are in two
another style Cartoons. The three-dimensional cartoons of clay cartoons are made. In
current media outlet, clay cartoons and PC produced cartoons have turned into the most
Cartoons, puppet cartoons are the most prominent cartoons sorts in today's cartoon
industry. Clay cartoons utilizes figures made of plasticine, a material that has an oil base
to keep it adaptable. Manikin cartoons utilize three-dimensional assumes that are moved
incrementally for every edge of film. Pixilation is cartoons made by utilizing people or
10
other live subjects taped incrementally in different settled postures; when the
developments are played back, the subjects move in an unnatural or to some degree
strange way. Because of cutting edge pixilation innovation, the figment of movement is
Kunzle 2006).
feelings on legislative issues and society. In spite of open deliberations about the
like sound, shading, and movement take note of that watchers react well to such
elements. Besides, new advancements have extended and rehashed the idea of publicizing
plan and Cartoons. While past reviews focused on youngsters' states of mind toward
cartoon commercials and items (Hoy, Young, and Mowen 1986) or the viability of
additionally think about in light of the fact that they have turned into an inexorably well-
promotions and real to life designed notices by sorting the sorts of Cartoons. The
outcomes got illustrate the abnormal state of buyer excitement and promotion review
11
changed into positive brand assessment and demeanor toward the advertisement and
brand. The review displays justifies by exhibiting what compelling cartoon publicizing
jolts is and by classifying cartoon commercial sorts as a rule for more cartoon notices.
Cartoons have turned into the new innovative promoting pattern in today's media outlet.
computerized substance to various media, for example, the Internet, cell phone
innovation, and TV. Cartoon commercials can all the more adequately give visual shows
and review declarations for items. Besides, suggestions got from this review light up how
cartoon promotions ought to consider the impact of lower-level fringe handling courses
on watcher influence.
animate watchers or impact their enthusiastic reactions and behavioral desires gives
important data to professionals who configuration cartoon promotions when they make
viable cartoon commercials. Cartoons have turned into an imperative outline device in
late realistic interfaces since they rouse purchaser activities and attract watchers'
thoughtfulness regarding particular item includes. From a functional point of view, the
discoveries give sponsor and cartoon planners a helpful data when they are making
12
2.3: Cartoon Recall ability:
While conducting an experimental study Hoy, Young, and Mowen (1986) wrote
that the participants of the experiment who viewed a cartoon character in the
advertisement had a much more likable tendency regarding the item that was being
advertised by the cartoon. In contrast the participants of the experiment who viewed the
live action advertisement did not show such a tendency. From this observation its can be
seen that the cartoon advertisements made the viewer sway towards the product and the
cartoon character made it easier for him to recall the product. Rossiter and Percy (1980)
and Gorn (1982) have stressed in their stud that if advertisements are made attractively
then they have an impact on the consumer’s behavior about the product through visual
Neeley and Schumann (2004) discovered that cartoon mascots affect the subject's
regard for an advertisement's character and item acknowledgment, and can ingrain
inspirational states of mind toward the item. From a useful point of view, the discoveries
give sponsor and cartoon originators a valuable data when they are making another
cartoon notices and watchers' impression of cartoon promotions, mark and behavioral
for publicizing experts and researchers. Cartoon designers trust that picture movement
13
cartoons impact the relationship between customer psychological and full of feeling
Callcott and Alvey (1991) say that examination proposes that cartoon mascots are
both prevalent with groups of onlookers and successful in publicizing since they may fill
in as objects of wistfulness, (for example, the Pillsbury Doughboy and the Jolly Green
Giant), they can make a personality for the brand or sponsor, and they can fill in as
partner constructive sentiments with them, which then prompts to constructive affections
for the item and more noteworthy review of the item. The creators found that mascots
made particularly for an item or brand delivered higher rates of right item review than did
``celebrity' “endorsers, for example, the Peanuts characters and Bugs Bunny, who may
consideration, upgrade recognizable proof of and memory for an item and accomplish
limited time progression. She found that they are additionally powerful in light of the fact
that they can be utilized to exchange sought implications to the items they promote. They
can make an alluring picture for the item by connecting the identity and social importance
of the character to the item in the brains of the customers. Promotions with cartoon
mascots have likewise been found to score better than expected in capacity to change
Callcott and Phillips (1996) found that promotions highlighting cartoon characters
were observed more frequently than different sorts of commercials and that brand loving
14
into promoting viability. A few respondents in their review confessed to purchasing items
in light of the fact that a character in a commercial centered their consideration on the
product.
The greater part of mascots saw in this review were people, creature representations, or
item embodiments. Characters will probably represent the item than give visual show
despite the fact that they did both in the greater part the cases. There were much more
non-VIP than big name mascots, and an expansive dominant part of them were male.
Critical contrasts were found in the utilization of cartoons crosswise over day parts,
program sorts, item classes and item classifications. Albeit no expansion was apparent in
the utilization of cartoons since the last review was finished, there was proof to
recommend that the part of cartoons have been changing in the previous decade.
Discoveries demonstrate that cartoon mascots are being utilized all the more frequently to
Maclnnis et all (1999) The power to recognize things from memory is most
elevated when the name of the brand is graphically drawn and presented in front of the
eyes of the customer. Signaled review is most noteworthy when a graphically drawn item
classification is combined with components that maintain an item class mark name
linkage.
Lutz & Lutz (1977) were the pioneers of studying the force of brand images.
Mark images are recognized by 3 extents from their review. Initial 2 identify with the
methodology by whom the brand name plus the item classification are demonstrated.
Actual connection versus actual partition. Therefore, a few images speak to both
15
substances graphically, others speak to both verbally. Barbara (1990) said that scholarly
typology- - are examined, and their significance for promoting compressed. Four
essential symbolic components are depicted to recognize the structures, and two
advertisements are examined to uncover the capacity of each in connection to item class,
message claim, duplicate structure, and media choice. Publicizing outcomes are proposed
killer claim (wistfulness and unusual), and sought reaction (consideration or compassion).
Remaneuk, Sharp, Paech and Driesener (2004) say that diverse sorts of publicizing
it is really not a solitary hidden develop is seen through various measures. Stafford, and
Day (2002) thinks that some sorts of mascot for a portrayed and a retail benefit show that
a mascot adjusts within the described administration however it stands out with the
this connection is that amiable or very much loved commercials can influence a person's
data preparing by making good incitement, expanding the review of the publicized
content, and taking the meaning delivered in the commercial in a positive way.
Singh, Rothscild and Churchill (1988) the creators say a progression of tests on
16
of TV commercials. They concentrate the moment presentation, advertisement term, and
demonstrate that acknowledgment points are not aimlessly too much, as contended, and
demonstrate that acknowledgment points are more touchy and segregating than, and co
differ with, unhelped review points. This demonstrates they demand more thought by
publicizing party.
Doss (2011) looks at the perspective of a company name and its transformation on
the underwriting by big name of the item. Investigation of big name supports in past have
broke down the effect of the big name on the item/benefit embraced however not the turn
around transformation. General believability of a big name, and ability, is affected by the
gathered state of mind toward a marked item. Other than this a gravely saw brand may
likewise impact a big name's allure and reliability adversely. Be that as it may, in the
meantime an emphatically saw mark does not really build similar qualities of appeal and
derivations regarding the person in the commercial preferring for the item and by states
of mind toward the person in the commercial. Till, Baack (2005) analyzed that
imaginative advertisements help in unaided review, yet that inventiveness did not
increment supported review, buy plan, or brand and advertisement state of mind. The in
17
Schumann, David (2004) said that utilizing cartoon mascot in promoting
prompt to driving their folks to purchase the brand for them. It talked about different
variables of purchasing choices in the families from kids' state of mind, resemblance and
guardians impact.
Lin, Wang (2012) investigated that inclinations and perspectives about cartoon
mascot contrast among shoppers of various age, and state of kids. Other than this
utilization in high association proficient results of same sort can likewise expand client's
acknowledgment.
kids is a vital correspondence strategy as often as possible analyzed, faced off regarding,
Albeit popular conclusion recommends that mascots impact youthful youngsters' item
craves, scholastic research has for the most part neglected to show this impact. The
present review expands past reviews looking at mascot impact on kids, and particularly
analyzes the impacts of character activity and voice. Aftereffects of two reviews bolster
past discoveries that despite the fact that character activity and voice may impact a
youthful youngster's regard for a promotion, character, and item acknowledgment, and
even an inspirational state of mind toward the item, the relation among mascots and a
18
2.5: Which Type of Cartoons to Choose:
various advancement battles all through the previous century. While enthusiasm for these
characters has developed after some time, a generous bit of the exploration concerning
characters has risen amid this previous decade. However there exists an exploration
crevice regarding the effect of particular mascot includes on company name related
results. In this review, we look at this crevice and develop this surge of writing with the
and the company name’s disposition. In light of the tried directed intervention display,
our outcomes demonstrate that mascot reliability is an essential middle person of the
demonstrates that brand encounter fundamentally directs the impact of mascot reliability
on brand state of mind. Subsequently, mascot highlights result in greater ideal brand
mentalities for customers with lower brand involvement, while mascot highlights have
less impact on brand states of mind for shoppers with more involvement with the brand.
Organizations can pick amongst these sorts of cartoon strategies and utilize the
one that best fits their item's identity and their advertisement needs. From thinking about
their own unique character to go about as a brand mascot or to display with PC created
cartoon representation how their thing is made, will work or directions about the item that
how it ought to be utilized by the clients. Firms have an awesome arrangement to look
over however what's basic is picking the right sort of cartoons sort that will work for
19
them in light of the way that picking the wrong sort can truly hurt their picture rather than
enhancing it. A couple of the procedures for cartoon creation are more costly to make
than others and sometimes they are significantly more costly than making live activity
advertisements, so the cost of the advertisements shortlisted assumes a gigantic part in the
administrators choice with respect to the sort cartoon Cartoons the brand goes for. It vital
that sponsors go for a decent real life advertisement than a poor cartoon advertisement to
20
CHAPTER # 3
METHODOLOGY
The research found the impact of the using cartoons in advertising, its ease of
recall-ability in the customer’s memory and its capacity to persuade customers to buy the
product. The researcher additionally checked whether there is any involvement of the age
21
3.3: Research Questions:
viewers?
begin with I carefully picked two advertisements of a similar nature but of competitor
firms, such that they would be appropriate for all ages. One advertisement was a live
action advertisement and the other one was a cartoon. The products that I chose were
namely Red Bull Energy Drink and Monster Energy Drink, as they are both energy drink
producing companies and arch rival in the energy drink market so it gave my experiment
more authenticity.
3.6: Population:
After choosing which advertisements I was going to expose my audience to, I put
them in one video clip side by side and had different groups of people watch the
comercials. The people who viewd the commercials comprised of students, mostly
youngsters and some children. At the time when I showed both the ads to the audience I
did not clearify the reason why they were viewing the ads I oldly let them know that they
were part of a research experiment. After two days when I went back to each of the
viewers I gave the a questionire to fill regarding the ads they had watched two days ago
and then at that point told them that the questionaire was designed to check their recall of
the both the brands from memory and also if both the ads have influenced their buying
decsions in anyway. The two day space was specifically given to measure which one of
22
the two of advertisements had the most retening power and also to see that if the
participants of the experiment could rethink advertisements from their memory or not.
3.7 Sampling:
3.8: Questionnaire:
from which I can calculate which type of commercial was more effective. The questions
were designed in such a way that they test the retetion power of the viewers that which of
the two comercials do the remember more in detil afer two days. Then I also asked them
questions regarding their purchse decsions that between the two products in the
commercials which one would they buy and what is the reason behind the decsion, it it
because of the brand image, quality or only because of the type of commercial they used
I showed the commercials a sample size of 100 people. Amoung these I was able
to track down 80 of the viewers and made them fillout the questionaires related t the
commericals they had watched. Out of these 80 filled questionaires only 60 had acurate
useable data. I have further done anaylasis of this data and come up with results which
are quiet significant. The results are further discussed in the study.
3.10: Limitations:
As with all research studies at this level the limitations are mostly due to the sample size
which is small due to lack of resources but in my study another limitation was finding the
same people who watched the commercials again to fill the questionnaires.
23
CHAPTER # 4
RESULTS
The appropriate response of the respondents got from the questionnaires have
been put into tables underneath with nitty gritty explanations and elucidations. Every
question has been translated individually and furthermore it has been clarified for the
statistic profile of the respondents. Recurrence tests have been keep running on the
outcomes got from the questionnaires and a cross tab to check the relationship amongst
age and viability of cartoon advertisements has likewise been run and appeared in a table
Table 1.1
From the total 60 questionnaires with the useable data I made a table below
showing us the characteristics of the people who filled out the questionnaires. The data
shows that 44 of these people were Males and the remaining 16 persons we females.
Further I divided them into age groups and noted that 1 person among the 60 was aged
between 16 and 20, a large chunk of the experiment participants were from the age
between 21 and 24 which amounted to 53 persons, there were also 5 people from the age
bracket of 25 and 30 and lastly there was 1 person whose age was above 31 years
24
Table 1.2:
In table number two that I have given below I have tabulated the answers of the
second question which was designed to check the recall-ability of the brand names of the
products that the viewers had witnesses a couple of days before. Out of the 60
respondents 52 reviewed both the brand name Monster Energy Drink and Red Bull
Energy Drink effectively. 3 respondents couldn't review any of the two, while 5 reviewed
just Monster Energy Drink. Here we don't see cartoons having a critical preferred
25
standpoint in light of the fact that out of the two promotions more individuals reviewed
Table 1.3:
26
The information in this table demonstrates that what number of the respondents
could review what mark had the cartoon advertisement. Out of the 60 respondents 43
accurately reviewed that Red Bull Energy Drink had the cartoon while the rest of the 17
proved unable. This shows maintenance of 71.1% a day in the wake of viewing the
advertisement.
Table1.4:
The next question was asked to know the ad preference of the viewers that is
which of the two types of commercials, cartoon or live action commercial did they like
more. As a response 40 people liked the cartoon ad while 17 people preferred the live
action commercial. The remaining three people however did not like any one of the two
27
commercials. If we observe the response of this question we can identify the carton
28
Table 1.5:
Linking this question to the previous question the viewers were asked why did the
like they type of comercial that they mentioned in the last questions. They were given
three options to choose from, first was the message the ad delivered, second was the
overall execution of the ad and lastly the characters that were in ad. In response 19 people
lied the commercials because of the message, 17 liked the execution and the remaining
24 liked the ads because of the character in the commercial. From this we can see that
the mascot in the commercial is very important for the likeability of the brand.
Table 1.6:
This questions asked the viewers which of the two brands they like more based on the
commercials they saw. 22 of the people said that they preferred Monster energy drink
29
over Red bull and 34 people said vice versa. A total of 4 people said that they did not like
any of the two brands. These responses were mainly based on the ads these people saw
but some it might also have smaller contributing factors of pervious experiences with the
Table 1.7:
In this question I asked the important question of which brand the viewer’s
actually purchase would. This is important because this is the reason for which
response of the question 20 people opted for buying Monster energy drink, 34 people
wanted to buy Red Bull energy drink, 2 people were indifferent between the two and 4
30
people said they did not want to buy any of the two. As we can see from the table below
in this response the ad with the cartoon ad again attracts more customers which indicates
its effectiveness.
Table 1.8:
Relating this question to the previous question, I asked the viewers, what were the
factors on the basis of which they selected one product over the other. I gave them four
option from which they could choose why they picked one product over the other. The
options were perceived quality, price of the product, ease of availability of the product
and finally how much role did the commercial play in convincing them to select the
product. In the response 31 people said that they selected the product because of its
perceived quality, 2 of them claimed that it was solely because of price, 18 person wrote
that they selected the certain product because they were convinced by the commercial of
31
that particular product and in the end 9 persons said that they selected the one over the
other because of its easy availability in the market. As we can see here the most
important factor turn out to be the quality of the product followed by the commercial of
the product.
Table: 1.9:
In the end you will observe that I have tabulated data that compares age with the
preference towards cartoon commercials. The data is very contradicting to common belief
that only kids will be attracted to the cartoon commercials. We can see very clearly that
people from throughout the age spectrum are equally attracted or convinced by cartoon
32
commercials which proves it to be a very effective tool which is usually underrated or
neglected by marketers.
33
CHAPTER # 5
CONCLUSION
Going through the tabulated data above one can easily conclude that cartoon
commercials have a significant role to play in the purchase decision of a customer and
hence we can say that it is very effective as compared to live action commercials. Since
the both the products we picked were from the beverage industry it may be a factor that
this technique is more useful for FMCGs than other products but it is effective none the
less. From the experiment conducted we see that most of the people from the sample size
picked the Red Bull energy Drink which had the cartoon ad over the Monster energy
drink. There are a few more factors also involved that were observed such as product
quality, price and availability but the commercial has a quiet significant role to play in
persuading the viewer. It can also be concluded that if the customer purchases the product
or not but they definitely remember the cartoon ad for a longer time and in more detail as
compared to the live action ad which if good for the brand as it makes brand recognition
and brand recall very easy. Cartoon commercials are very good to keep the product in the
customers mind especially in the FMCG products, it might not be very suitable for very
serious and commercial products because one has to keep in mind the brand personality
before deciding to make a cartoon commercial. Another reason why cartoon commercials
are effective is because cartoons do not have real existence so people do not associated
34
different personality traits, biases and stigmas with them as compared to models in a live
actions commercial. Using a model may drive away people if they do not like the
personality of the model in the ad or if they associate certain negative characterizes with
them. Overall I can say that yes cartoon are a great tool for marketing and advertising.
RECOMMENDATIONS
This study will help those who want to further make in depth analysis of the
effectiveness of cartoon advertisements on the customer’s recall behavior, purchase
decisions and likeability towards certain products as compared to the traditional live
action commercials. This research can also be used as a literature for further studies
related to cartoon advertisements. These results cannot be generalized because of certain
limitations, first being its small sample size but this research can be very helpful for
companies who are thinking of using unconventional methods of advertising such as
cartoon advertising as compared to live action advertisements.
35
REFERENCES
Allen, Chris T., and Chris A. Janiszewski. (1989), “Assessing the Role of
Effectiveness Brand
Contingency Awareness in Attitudinal Conditioning with Implications for
of Cartoon Ads
Recall
Hoy, Maiea Grubbs., Clifford E. Young and John C. Mowen. (1986) “Cartoon
Attitudes, and Behavior,” Journal of Public Policy and Marketing, 5(1) 171-184.
- Advances in Consumer Research Volume 22, eds. Frank R. Kardes and Mita
36
Wen-Shin Huang , Tsuifang Hsieh and Han-Shen Chen (2011), “The
A.; Lutz, Richard J. Journal of Applied Psychology, Vol 62(4), Aug 1977, 493-498.
37
APPENDIX
Questionnaire
Gender: _________________
Age: _________________
i) _______________
ii) _______________
i. Message
38
ii. Execution
iii. Characters
6. If you were to purchase the product, which brand will you intend to buy?
i. Quality
ii. Price
39