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Contents

A. Approvals:......................................................................................................3

B. Revision History:.............................................................................................3

C. Distribution List:..............................................................................................4

I. Introduction....................................................................................................5

II. Purpose..........................................................................................................5

III. Scope............................................................................................................5

IV. Responsibilities...............................................................................................5

V. Abbreviations:.................................................................................................6

VI. Objectives and activities...................................................................................7

VII. Chain of Command..........................................................................................7

1. Procedure:......................................................................................................7

2. Review & Stewardship......................................................................................8

3. References:....................................................................................................8
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A. Approvals:

Personnel Role Acknowledged

Prepared by: Manager Quality

Reviewed by: Operations/ Division Heads

Approved by: Chief Executive Officer

B. Revision History:

Prepared OIS Client

No Date Description
By Approved Approved
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C. Distribution List:

Copy Designation Company Location Acknowledgement

1 Chief Executive Officer OIS Muscat

Business Development &

2 OIS Muscat
Operations Manager

3 NDT Operations Manager OIS Muscat

4 Lifting & Training Manager OIS Muscat

5 HR Manager OIS Muscat

6 HSE Manager OIS Muscat

7 Base Manager: Nimr OIS Nimr

8 Base Manager: Mukhaizna OIS Mukhaizna

9 Base Manager: Fahud OIS Fahud

10 Base Manager: Nizwa OIS Nizwa

11 Base Manager: Safah OIS Safah

Copy Control

Controlled copies of the Service Quality Plan shall be identified by a copy number, which is an integral part of
the printing on the cover page of the document.

Uncontrolled copies of the HSE plan may be issued to interested parties or customers, subject to the consent of
the Document Authority. Records of such issues shall be maintained and each copy will be dated and endorsed
“Uncontrolled Copy” on the cover page of the copy.
 I. Introduction
The main objective for OIS is to keep all of the personnel in the workplace or on a job site safe. This is
why we all use a Short Service Employee (SSE) Management program. For Temporary workers and
New Hires it is useful in limiting the number of Injuries and Illnesses due to inexperience or due to an
unfamiliarity with the job sites and the duties required of them.

II. Purpose
The purpose of the Short Service Employee (SSE) Management program is to prevent work related
injuries and illnesses to new hires and temporary workers. The Supervisors and co-workers must be
able to readily identify Short Service Employee participants. Oilfield Inspection Services will assign
experienced employees to oversee the daily activities of those assigned to the SSE program.

III. Scope
Applies to all Oilfield Inspection Services employees in HO and field operations as well as to all newly
hired OIS employees, regardless of experience, sub-contractor employees or short term visitors
working on Oilfield Inspection Services or client locations/ facilities.

IV. Responsibilities
It is the responsibility of all action parties to ensure their actions comply with this procedure and are
responsible to ensure employees are made aware & understand the objectives of the plan.

The OIS Short Service Employee (SSE) Management Program is supported and regularly reviewed by
Management to ensure resources are available and objectives achieved.

Position Responsibilities
 Approve, Review and Authorize SSE Management
Program, including ‘Chain of Command’.
 Ensure adequate resources are available for
Implementing & Maintaining the SSE Management
CEO
Program.
 Periodically review the adequacy and appropriateness
of its SSE Management Program.
 Promptly responding to all reports of potential
conditions received from Base.
 Taking prompt corrective action and advising senior
management accordingly with regard to potential
threat & response.
 Encouraging awareness among individual subordinates
and the managed workforce.
 Assessing the impact on the department, make
changes to existing business functions, procedures,
equipment, and facilities requirements.
Division Head  Ensuring that all activities, whether executed by Oilfield
Inspection Services personnel or subcontractors, are
carried out with full regard to the applicable Operating
and Short Service Employee (SSE) Management
Program.
 Confirming that all crew for which he has a
management responsibility, are healthy to safely
execute the required work, and that the Short Service
Employee (SSE) Management Program is
communicated, understood and in place.
 Promptly responding to all reports of potential
Base/Site/Facilit conditions received from Base.
y Manager  Taking prompt corrective action and advising senior
management accordingly with regard to potential
threat & response.
 Encouraging awareness among individual subordinates
 and the managed workforce.
 Ensuring that all activities, whether executed by Oilfield
Inspection Services personnel or subcontractors, are
carried out with full regard to the applicable Operating
and Short Service Employee (SSE) Management
Program.
 Maintaining monitoring offsite office space sufficient for
critical function.
 Communicating changes in the plan that would affect
groups/departments to those groups/departments in a
timely manner so they can make any necessary
changes in their plan.
 Communicating all plan changes to the Business
Continuity Coordinator so that the master plan can be
updated.
 The inclusion of this Short Service Employee (SSE)
Management Program when issuing day-to-day job
instructions.
 Promptly responding to all reports of potential
conditions received from crew.
Supervisors
 Keeping the Plan updated
 Coordinating changes among plans and communicating
to management when other changes require them to
update their plans.
 Facilitate communication & coordination.
Base Admins

V. Abbreviations:

Terms Definition

An employee or sub-contractor employee with less than six

months experience in the same job or with his/her present
Short Service Employee employer.

An experienced employee, who has been assigned to help and

Mentor work with a new Short Service Employee by his/her
supervisor.

Means that support delivery of an identifiable output and/or

Resources result. Resources may be money, physical assets, or most
importantly, people.

The process of defining and analyzing risks, and then deciding

Risk Management on the appropriate course of action in order to minimize these
risks, whilst still achieving business goals.

HR Human resources

VI. Objectives and activities

The strategic objectives across all stages and activities proposed in this plan will be to:
 Undertake risk management assessment
 Define and priorities your critical business functions
  Detail strategies and actions to be taken to enable you to stay in business

VII. Chain of Command

1. Procedure:
 General
o Supervisors will assure that all new, transferred and temporary employees have been
through OIS Safety Orientation and have a complete knowledge of the expectations for their
job function.
o Supervisors will identify all employees and temporary personnel with less than 180 days of
service, or those employees they desire to return to a mentoring status for improvement in
job and/or safety performance.
o Any Short Service Employee experiencing a Recordable injury during the initial 180 days will
repeat the mentoring program or shall be dismissed for poor performance.
o Short Service Employee participants will wear high visibility vest or an SSE Helmet Sticker to
help identify them. OIS shall comply with client designated specifics if required and as
applicable.
o Mentors will set the proper safety example for any Short Service Employee assigned them.
o A mentor can only be assigned one SSE per crew and the mentor must be onsite with the
SSE to be able to monitor the SSE.
o A single person crew cannot be an SSE and crew sizes of less than five shall have no more
than one SSE.
o Operations and the HSE Department will randomly audit for process compliance. This will
involve interviewing employees in the Short Service Employee program.
 Notification and Communication of Information Regarding SSE on the Job Processes
o Prior to the job mobilization OIS will communicate/notify the client focal points for all jobs

containing SSE personnel. The Client Focal Point will determine approval status of the crew
makeup.
o Mentors will converse daily with those persons assigned to them, preferably at the start of
the day. This will be in addition to other tailgate or daily safety meetings held in the work
area.
2. Review & Stewardship
The Short Service Employee (SSE) Management Programshall be reviewed for the purpose of
ensuring that the requirements of the Emergency Response Procedure are being conformed to. Review
shall be conducted by in coordination with respective facility, and client representatives.

3. References:
 OIS P.23 - Managing Employee Training
 OIS P.09 - Managing Inspection Supervision
 OIS P.24 - Subcontract Management
 OIS P.07 - Job Execution and Completion