Professional Documents
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Models of Crisis Intervention
Models of Crisis Intervention
Trudi Boyd
Troy University
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Crisis situations have always existed in some form or another. However, in recent history
crisis events seem to be more prevalent. Those in the helping professions are usually on the front
lines when a crisis situation occurs. In particular, mental health professionals will undoubtedly
face crisis situations within community mental health facilities, outpatient clinics, school
counseling centers, and even hospital emergency departments. It is important to have a crisis
intervention plan in place when presented with a crisis situation, especially an acute crisis
situation such as suicide. (Roberts & Ottens, 2005) For counselors, dealing with a suicidal client
is one of the most challenging and difficult situations one can face. (Granello, 2010) According
to a study by Rogers, Gueulette, Abbey-Hines, Carney, and Weth, (2001), 71% of counselors
reported at least one of their clients had attempted suicide and another 28% reported that a client
Unfortunately, one crisis that has been on the rise in recent years is suicide among
adolescents. The largest increase in suicide rates over the past ten years has been in the age
group of 15 to 24 year olds. (Centers for Disease Control and Prevention, 2020) [CDCP]
Additionally, the Youth Risk Behaviors Survey of 2017 reported that 7.4% of adolescents in
grades 9 through 12 had attempted suicide at least once within the past year. ("Suicide Statistics",
2020) These are alarming statistics and have brought about a shift in suicide awareness and a
focus on prevention. There are many risk factors associated with suicide and the causes are very
complex. This makes it difficult to determine the reasons for the rise and fall of suicide rates.
(Weir, 2019)
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Suicide attempts and ideation are often brought about by some negative factors, whether
social contextual or personal. However, many adolescents who attempt suicide already have a
psychological disorder such as anxiety or depression. Many have also experienced some type of
trauma or life-altering event. This could include abuse, death of a loved one, or a significant
change within their school or home environment. (Murrell, Al-Jabara, Moyer, Novamo, &
Connally, 2014) In fact, a study by Dube et al. (as cited in Murrell et al., 2014) concluded that
80% of suicide attempts of children and adolescents would not have occurred if they had not
experienced a negative event. One negative event can increase the risk of suicide by 1.4% in
children and adolescents. Seven or more negative events increased the risk of suicide by 51-fold
Granello and Granello 2007 (as cited by Granello, 2010) found that fortunately, a widely-
held belief of suicidologists is that most people do not want to die, but are just unable to continue
living in their current state of physical or psychological pain. (p. 219) This means that mental
health professionals must respond quickly to a presented crisis situation and be knowledgeable in
the practices and principles of crisis intervention. (Roberts & Ottens, 2005) A crisis situation is
an important opportunity for significant change. (Ginnis, White, Ross, & Wharff, 2015) For this
reason, crisis workers need to have a crisis intervention model in place to guide them when
responding to a suicidal crisis. (Roberts & Ottens, 2005) Two such models of crisis
interventions are the Attachment -Based Family Therapy (ABFT) Clinical Model and the Seven-
Depression is prevalent among adolescents and is significantly co-morbid with the risk
of suicide. Family-based treatments for adolescent depression and suicide are promising because
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much of the depression and suicide risk has been associated with family stress, conflict, and
negative functioning of the family. (Ewing, Diamond, & Levy, 2015) ABFT is a family-based
approach that is used for treating depression in youth, including those with a suicide risk and
their families. ABFT is related to attachment theory and has clinical roots in emotion focused
therapy and structural therapy. ( Ewing et al., 2015) The goal of ABFT is to build reconnection
and attachment between adolescents and their parents during a time of crisis. (Bickerton, Ward,
Southgate, & Hense, 2014) In ABFT, the counselor conducts individual sessions with both the
adolescent and the parents, as well as combined sessions with both the adolescent and the
parents. ABFT uses five treatment tasks to move through the treatment process. Task 1 is the
Relational Reframe. This is done in the first session with the adolescent and the parents. This
task involves shifting the way the family members view the problem and the solution. The goal
is for everyone to agree to participate in relational-focused therapy. This task is essentially the
assessment phase to gather information from the adolescent and the parents. Task 2 is The
Adolescent Alliance task. This usually last 2 to 4 sessions and is a way to gain a better
understanding of their attachment narrative, such as thoughts, memories, and feelings. The goal
of this task is to revive the value of attachment and the willingness to renegotiate it. The Parent
Alliance Task is the third one. This task can also last 2 to 4 sessions and focuses on the parent's
caregiving and reshaping the ways in which parents interact with the troubled adolescent. Fourth,
this Task is the Repairing Attachment Task. This tasks only occurs once goals have been met
from task 2 and 3. Task 4 usually takes place over 1 to 3 sessions. This task uses the parent-child
interpersonal functioning. The fifth task can take 4 to 8 sessions and is called the Autonomy
Promoting Task. This task allows parents to help the adolescent to resolve issues that are not
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family based, such as school, a job, or depression. The ultimate goal is to resume negotiation of
more normal issues related to the development of the adolescent. (Ewing et al., 2015)
This model of intervention has crisis theory as its theoretical foundation and offers
counselors a strategy to work with suicidal clients. According to Roberts & Ottens (2005),
now evolved into a specialty mental health field that stands on its own" (p. 332). The first stage
in this model is to access lethality. An accurate assessment is the first and most important step
when working with suicidal people. The counselor must ensure the immediate safety of the
individual and follow the existing emergency suicide plan already in place. Stage two is to
outcomes. The counselor should stay with the client through the assessment phase, initial
treatment plan, and hospital intake, if necessary. The third stage involves listening to the story of
the client. Counselors should listen, understand, and validate what the client is saying. It is
important to slow things down and help ease the anxiety of the client while identifying the
message that the client is giving. Stage four is to manage the feelings. This includes encouraging
emotional ventilation by allowing the client to feel safe in expressing their emotions without fear
of being judged. This stage also involves acknowledging the pain that the person is in and
teaching them how to tolerate negative emotions. The fifth stage is to explore alternatives. It is
critical for the client to explore alternatives to their current situation. Establishing a problem-
solving framework is also important because it takes the focus from suicide being the solution to
coming up with different solutions. Stage six involves using behavioral strategies. The counselor
and client should jointly come up with a positive behavioral management plan that addresses
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what needs to be done over the next few days. A safety plan should also be created. A safety
plan allows the client to know what to do when they have thoughts of suicide. This could include
names and contacts for people to be called upon for support, including contact information for
the counselor, and for local community resources. The last and seventh stage is follow-up. The
type of follow-up required will vary depending on the risk level of the client. Follow-up can
include telephone contacts, home visits, cognitive behavioral therapy and of course a clear safety
These two models of crisis interventions share some similarities. In both models, the
assessment phase is very important in gathering information about the person and being able to
determine a level of lethality. Both models require coming up with a safety plan to keep the
client from immediate harm and including a support system, such as family. In contrast the two
models differ greatly because the ABFT focuses on repairing the attachment issues that have
developed within the adolescent, while The Seven-Stage Crisis Intervention Model focuses
more on the individual in crisis. The two models could be applied to any person in crisis, not
adolescents with depression and anxiety. However, there are still some limitations that need to
be addressed. One question that needs to be answered is if the efficacy of ABFT treatment will
hold up with a more stringent control condition as compared to treatment as usual. Another
points after treatment. Also, the accepted mechanisms of ABFT-related change and the impact it
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has on the outcome of treatment have not yet been thoroughly tested. Despite some limitations,
ABFT is a promising family-based treatment but can benefit from additional empirical evidence
to help clinicians and researchers develop a complete understanding in regards to the nature of
suicide. The Seven-Stage Crisis Intervention Model is an evidence-based approach used to assist
clinicians in quickly addressing acute crisis situations. However, although there are promising
treatment effects, there needs to be longitudinal studies to determine the long-term impact of
this treatment. Crisis intervention needs to be refined by implementing booster sessions after
sessions 1, 6, and 12 months. If not, then after 12 months postcrisis intervention, the positive
enduring problems. In an effort to better assist these survivors, The National Child Traumatic
Stress Network and the National Center for PTSD collaborated to design a set of helping actions
called Psychological First Aid (PFA). PFA is intended to be used by mental health responders,
including mental health counselors, to provide immediate support for survivors of traumatic
events.(Ruzek et al., 2007) The goal of PFA is to reduce initial post-trauma distress and it can be
delivered anywhere that survivors can be found. PFA is designed for practical and simple
administration in field settings. There are 8 core actions and goals of PFA:
1. Contact and Engagement-the goal is to respond to those affected persons and /or
2. Safety and Comfort-the goal is to ensure the immediate safety for the individual/s and
4. Information Gathering: Current Needs and Concerns- the goal is to gather information
and identify the immediate concerns and needs of the survivors in order to determine PFA
interventions.
5. Practical Assistance- the goal is to help the survivor address their immediate needs by
6. Connection with Social Supports- the goal is to structure opportunities for ongoing or
brief support with support persons, such as family members, community resources, and friends.
can help them deal with the aftermath of the event, such as education on coping skills and stress
reactions.
8. Linkage with Collaborative Services- the goal is to link survivors with the services
they need and inform them about services that they may need in the future. (Ruzek et al., 2007)
Conclusion
Adolescent suicide has been a growing problem over the last decade. Crisis situations are
going to inevitably occur. It is the responsibility of mental health professionals to have a plan in
place when faced with these crisis situations. The two models of crisis intervention presented
here can be used for the treatment of suicidal crisis situations, however, there are numerous
others as well. It is important that mental health professionals use evidence-based, empirically
supported models of intervention in order to ensure the best outcome of those affected
individuals.
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References
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Granello, D. H. (2010). A suicide crisis intervention model with 25 practical strategies for
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