Robotic Process Automation

RPA Market Opportunity

Digital Process Automation - A platform to promote digital transformation

Paulo Pellon

Business Unit Executive for Digital Process Automation - Latin America

pellonpc@br.ibm.com
AGENDA

CHAPTER 1 – THE RPA MARKET OPPORTUNITY SIZE

CHAPTER 2 – IBM AND AUTOMATION ANYWHERE AGREEMENT

CHAPTER 3 – BENEFITS OF RPA

CHAPTER 4 – HOW AND WHERE TO SELL RPA ?

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Chapter 1
THE RPA MARKET OPPORTUNITY SIZE
RPA Market Opportunity by Analysts

By 2020, automation and artificial intelligence will reduce employee requirements in

business shared-service centers by 65%.

RPA market is estimated to reach USD 2,467.0 Million by 2022, at a CAGR of

30.14% between 2017 and 2022

RPA Market Size Projected To Reach $8.75 Billion By 2024

”… these tools are 65% less expensive than the full-time employees.”

The professional services segment is anticipated to grow at a CAGR of over 60%

from 2016 to 2024. The growing demand for Business Process-as-a-Service
(BPaaS) and is expected to provide growth opportunities.

Latin America is expected to grow at a CAGR of over 52% over the forecast period.
The region is embracing automation technologies and applications at a faster pace,
owing to the rising RPA awareness. 4
RPA Market Opportunity by Analysts

The Robotic Process

Automation market will reach
$443 million this year

The global market for RPA

Software and Services reached
$271 million in 2016 and is
expected to grow to $1.2 billion
by 2021 at a compound annual
growth rate of 36%.

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RPA Market Opportunity by Analysts

The market for RPA is developing

rapidly, and the market intelligence
firm forecasts that worldwide
revenue in the sector will increase
from $151 million in 2016 to more
than $5.1 billion by 2025.

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RPA Market Opportunity by Analysts

The market for RPA is developing rapidly, and the market intelligence firm
forecasts that worldwide revenue in the sector will increase from $151 million in
2016 to more than $5.1 billion by 2025.

RPA and BPM markets are related

Benefits of RPA

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RPA Market Opportunity by Analysts

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RPA Market Opportunity by Analysts

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RPA Services Opportunity

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Chapter 2
IBM AND AUTOMATION ANYWHERE AGREEMENT
IBM and Automation Anywhere Agreement

IBM and Automation Anywhere have created a new offering becoming the only full Digital Process
Automation portfolio available in the market including BPM, ODM, Datacap and RPA.

Automation Anywhere offering is now part of IBM Digital Process Automation Portfolio as IBM RPA.

Click here for IBM Press Release about agreement with Automation Anywhere

Click here for Automation Anywhere Press Release about agreement with IBM 12
 IBM and Automation Anywhere Agreement

Fastest way to build and maintain Automation Anywhere RPA ‘digital workers’
bespoke, extensible, process automation complement IBM BPM human tasks and IBM
solutions ODM automated decisions

• 5,000+ customers globally • 500+ customers globally

• Customers running over 10M concurrent process • Customers with over 1,500 bots in production
tasks, 5M business rules, 2K apps
• Comprehensive security; complete audit trail
• Comprehensive security, governance and auditability
• 25+ trained Business Partners
• 900+ trained Business Partners
• Rated as a Leader by Forrester and Everest Group
• Rated as a Leader by Gartner and Forrester
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Leadership on Digital Process Automation

Process Automation RPA

(BPM / ODM) (Robotic Process Automation)

IBM is the #1 in Process Automation market share in Automation Anywhere is the #1 in RPA worldwide.
Latin America and Worldwide.
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IBM Advantage

IBM LOCAL SUPPORT FOR RPA SOFTWARE

• Standard IBM Passport Advantage offering with IBM L1/L2 support to simplify procurement and support for IBM
customers

IBM RPA PLATFORM INCLUDES IBM BPM LICENSES

• Customers can start with broader automation capabilities. IBM uniquely bundles BPM Express with RPA to
handle exception conditions requiring people and RPA orchestration

IBM RPA OFFERING IS INTEGRATED WITH BPM and ODM

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 Why BPM and RPA are related ?
By 2019, process automation will have limited impact on top-line growth for 50%
of organizations that will erroneously focus on labor reduction, not on improving
business outcomes.

It’s essential to optimize productivity with RPA tools but also to improve business process to leverage operational efficiency.

BPM Process

Robots will perform actions within

the context of business processes.

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IBM RPA (Automation Anywhere) Advantage

Automation Anywhere is the current market share leader

• Automation Anywhere has more than 500 customers worldwide.

Screen recording

• Screen recording capability accelerates and simplifies bot development. Most of RPA vendors available in the market

requires customers to code their robots while with Automation Anywhere (IBM RPA) customers can record user

actions to visually create robots reducing the need of coding a lot, accelerating RPA project and reducing service

costs.

Supports both server-based (unattended) and desktop (attended) automation

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Chapter 3
BENEFITS OF RPA
Benefits of IBM RPA

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RPA Benefits by Analysts

Early experiments with robotic process automation are successfully cutting costs
and achieving fast ROI. That will lead to a boom in full-scale deployments.

The RPA market grew 64 percent to $200 million last year and is expected to
grow 70 to 90 percent by 2018 because successful pilot projects are inspiring
buyer confidence in the technology, the consulting and research firm reports.

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Average FTE Cost Reduction due to RPA

Application of RPA can generate an overall impact of ˜20-35% on the cost of F&A (Facilities and Administrative).

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Chapter 4
HOW AND WHERE TO SELL RPA ?
 ROBOTIC PROCESS AUTOMATION (RPA)
enables companies to easily automate mundane, repetitive tasks in
order to free up employees to perform higher value work

HOW RPA WORKS:

RPA ‘bots’ replicate the actions • No changes to existing interfaces

of humans interacting with • Reduces swivel chair integration
application user interfaces • Efficiently execute high volume work
Where to Sell RPA ?

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How to Sell RPA ?

Competition – How to win more deals with RPA

• The IBM RPA with Automation Anywhere offering is very attractive to Business Users
• New RPA robots can be shown to be recorded, deployed and run in 5 minutes without using programming skills. This is not
the case with other solutions

• Encourage business users to invite other business teams to your meetings to broaden interest and support within the
business community

• POC’s make it more apparent to customers of the Bot Creator tools speed, ease and productivity compared to other RPA
solutions and help you win

• If faced with IT led projects

• IBM RPA with Automation Anywhere has strong IT, Security, Scalability, HA capabilities to compete with other RPA solutions

• Do not only rely only the IT and functional capabilities which IT focussed RPA solutions do. Differentiate it by demonstrating
the business, ease of use capabilities which make it easier for IT teams to sell to their own business teams
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Thank you

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IBM Business Automation with Automation Anywhere RPA

Orchestrate human and automated process tasks

IBM Business Process Manager (BPM) Collaborative
Discovery

Digital
Automate human tasks Process
Automation
Automation Anywhere
Robotic Process Automation (RPA) Business
Business
Actionable
Automation Actionable
Automation Insights
Insights

Automate business logic

IBM Operational Decision Manager (ODM)

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RPA Platform and how to Expand

Bot Creators Control Room Bot Runners BPM Express

Create Manage Run

• Bot repository
• Bot scheduler
• Version control
• User management Process orchestration,
Record • Role-based access Playback automation, and
• Audit trail monitoring

Platform
10 Bot Creators 3 Control Rooms 5 Bot Runners 840 PVU
(Enables non Prod) (Non Prod + Prod)

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Digital Process Automation enables different tasks for
different needs

Choosing between When there is both an existing user interface and When there is no existing API:
an API: • Use RPA to automate human tasks
robotic automation
and system • Use RPA for lower effort & quicker implementation When there is no existing user interface:
integration: • Use system integration for greater flexibility & • Use system integration for flexibility & visibility
visibility
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BPM and RPA work together

Unmodelled Process
Process
Modelling
Modelled Process

Business
Process
Management Flow Automation

Process
Task Automation
Automation RPA RPA
Straight Through
Processing
ODM

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