NetZoom Pro v15 Users Manual

Version
15
DATA CENTER INFRASTRUCTURE MANAGEMENT (DCIM) SOLUTION
Altima Technologies, Inc.
NETZOOM PRO HELP
Last Updated: July 2, 2015

NETZOOM PRO HELP
ALTIMA TECHNOLOGIES, INC.
Copyright  2015 by Altima Technologies, Inc. All rights reserved.
2300 Cabot Drive • Suite 535

Lisle, IL 60532
Phone 630.281.6464 • Fax 630.281.6460
Support@NetZoom.com
www.NetZoom.com
PREFACE
COPYRIGHT © 2015 BY ALTIMA TECHNOLOGIES, INC. ALL RIGHTS RESERVED.
This documentation and accompanying media (if any) are furnished under a License Agreement, and
may be used or copied only as specified by the terms and conditions of the End-User License
Agreement.
This publication, or parts thereof, may not be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or by any information storage
and retrieval system without written permission of Altima Technologies, Inc.
Altima Technologies, Inc. reserves all rights to revise and improve its products and documents as it
sees fit at any time without any notice to users. This publication describes the state of this product at
the time of its publication, and may not reflect the present version of the product at all times.
OWNERSHIP OF MARKS AND LOGOS
All NetZoom products are solely created by Altima Technologies, Inc.
All company names, trade names, trademarks, trade devices, copyrights, service marks, logos,
symbols and any abbreviation, contraction or simulation thereof offered within the SOFTWARE
and PUBLICATIONS in any form and related SOFTWARE COMPONENTS are property of their
respective owners. Images of logos where provided are for identification purpose are provided as a
convenience for customers who have permission to use them by the respective owners. Contact the
owner of the logo or mark for usage permission and applicable restrictions where applicable.
 NetZoom Pro™, NetZoom DCIM™, NetZoomDC™, NetZoom™, NetZoom Visio

Stencils™, Altima Technologies Inc.® logo are trademarks / registered trademarks of
Altima Technologies, Inc.
 Internet Explorer®, SQL Server®, Visio® and Excel® are trademarks / registered
trademarks of the Microsoft Corporation.
AUDIENCE
This manual is meant for anyone who has purchased NetZoom Pro and wishes to implement
NetZoom Pro to manage their data center. It is recommended that the installation and setup of
NetZoom Pro be performed by your network/systems administrator(s). No preliminary knowledge
is required to implement and use NetZoom Pro. However, if you wish to customize templates and
queries, experience with Microsoft SQL Server, Excel, and Visio is recommended.
CONVENTIONS
Command Buttons and commands are listed in Bold text
Email@Domain.com E-mail addresses and web URLs are blue and underlined
Screenshots All screenshots are taken on a Windows 8 machine with Microsoft Office 2013.
SUPPORT
Every effort has been made to ensure the accuracy of this book and its contents. However, if you
find any inaccuracies or have any questions or concerns, please contact our support staff. You may
also visit www.NetZoom.com for any FAQs, knowledgebase, release notes, or errata.
E-mail: Support@NetZoom.com
Phone: 630.281.6464
Hours: Monday – Friday, 8:30 AM – 5:30 PM (US Central Standard Time)
Author: Jacquie Staggs

Table of Contents
INTRODUCTION – What is NetZoom Pro? ..................................................................... 1
NetZoom Pro Application Model ...................................................................................................... 2
NetZoom Pro User Types ................................................................................................................ 3
Subscriptions and Licensing ............................................................................................................ 4
Complimentary & Paid Professional Services.................................................................................. 5
Support ............................................................................................................................................. 6
Options ........................................................................................................................................... 10
Clean Up ........................................................................................................................................ 11
Help ................................................................................................................................................ 12
CHAPTER 1 – Download and System Requirements ................................................... 13
1.1 Download Setups ..................................................................................................................... 14
1.2 Server Infrastructure ................................................................................................................ 16
1.3 System Requirements for the Server ....................................................................................... 17
1.4 System Requirements for Web Browser Client ....................................................................... 18
CHAPTER 2 –Server Installation .................................................................................. 20
2.1 Install NetZoom Pro Server ...................................................................................................... 21
2.2 Configure NetZoom Pro Server ............................................................................................... 22
2.3 Specify Manager ...................................................................................................................... 24
2.4 Activate the NetZoom Pro Manager ......................................................................................... 26
2.5 Configure Proxy Server Settings .............................................................................................. 27
2.6 Configure Discovery Settings ................................................................................................... 28
2.7 Upgrading from NetZoom ........................................................................................................ 29
CHAPTER 3 – Configure Web Browser ........................................................................ 30
3.1 Activate .................................................................................................................................... 31
3.2 Launch Client ........................................................................................................................... 33
3.3 Install Microsoft Visio Add-On .................................................................................................. 34
3.4 Uninstall Microsoft Visio Add-On ............................................................................................. 35
CHAPTER 4 – User Management ................................................................................. 36
4.1 Create Application Roles ......................................................................................................... 37
4.2 Approve Users ......................................................................................................................... 39
4.3 Manage Subscriptions ............................................................................................................. 41
4.4 Manage Active Users ............................................................................................................... 43
4.5 How to View the Log ................................................................................................................ 44
CHAPTER 5 – Modeling a Data Center Site ................................................................. 45
5.1 Visualize your Data Center Site ............................................................................................... 46
5.2 Explorer .................................................................................................................................... 47
5.3 Manual Data Center Location Creation ................................................................................... 50
5.4 Manual Rack Modeling ............................................................................................................ 56
5.5 Unused Devices ....................................................................................................................... 59
CHAPTER 6 – Library Searches and Results ............................................................... 60
6.1 Introduction to Equipment Shapes and Stencils ...................................................................... 61
6.2 Search Library .......................................................................................................................... 62
6.3 Introduction to Library Results ................................................................................................. 64
6.4 View Data and Previews .......................................................................................................... 66
6.5 Customize Library Data Display............................................................................................... 67
6.6 Use Library Services ................................................................................................................ 68
CHAPTER 7 – Configurator and Favorites .................................................................... 70
7.1 Introduction to the Configurator ............................................................................................... 71
7.2 Begin Configuration in Configurator ......................................................................................... 72
7.3 Rack Configuration................................................................................................................... 76
7.4 Configure Equipment ............................................................................................................... 79
7.5 Use Configured Racks & Equipment ....................................................................................... 82
7.6 Import Configured Racks & Equipment.................................................................................... 83
7.7 Export Configured Racks & Equipment to Spreadsheet .......................................................... 84
CHAPTER 8 – Import and Export Using Microsoft Visio ............................................... 85
8.1 Prepare NetZoom Diagrams for Import.................................................................................... 86
8.2 Import Rack Diagrams from Microsoft Visio ............................................................................ 88
8.3 Export to Microsoft Visio Diagrams .......................................................................................... 89
CHAPTER 9 – Import and Export Using Microsoft Excel .............................................. 90
9.1 Creating a Location Import Sheet ............................................................................................ 91
9.2 Importing Locations .................................................................................................................. 92
9.3 Creating a Device Import Sheet ............................................................................................... 93
9.4 Importing Racks and Equipment .............................................................................................. 95
9.5 Export Information .................................................................................................................... 97
CHAPTER 10 – Data Center Properties........................................................................ 98
10.1 Create Data Center Properties .............................................................................................. 99
10.2 Import Data Center Properties from Spreadsheet ............................................................... 102
10.3 Create Expression Based Data Center Properties .............................................................. 104
10.4 Applying and Deleting Properties ......................................................................................... 106
10.5 View Data, Layout, and Previews ........................................................................................ 107
10.6 Customize Property Display ................................................................................................. 108
10.7 Customize Capacity Priority ................................................................................................. 109
10.8 Export and Update Property Data ........................................................................................ 111
CHAPTER 11 – Connectivity Management ................................................................. 114
11.1 Manage Connections Manually............................................................................................ 115
11.2 Manage Cables .................................................................................................................... 117
11.3 Import Connections .............................................................................................................. 119
11.4 Exporting Connectivity Data ................................................................................................. 123
11.5 Generating Data Trace and Power Trace Reports .............................................................. 124
CHAPTER 12 – Find Racks and Devices.................................................................... 128
12.1 Search by Keyword .............................................................................................................. 129
12.2 Search by Product Criteria ................................................................................................... 130
12.3 Navigate Results .................................................................................................................. 131
12.4 Find and Replace Equipment ............................................................................................... 132
CHAPTER 13 – Floor Plan Layouts and Previews ...................................................... 133
13.1 How to Generate Physical Layout Floor Plans .................................................................... 134
13.2 How to Customize Physical Layout Templates .................................................................... 137
13.3 How to Import Physical Layout Templates .......................................................................... 141
13.4 How to Customize Location Layouts and Templates ........................................................... 143
13.5 How to Customize Site Layout Previews ............................................................................. 146
CHAPTER 14 – Rack Elevations and Schematic Diagrams........................................ 148
14.1 How to Generate Rack Diagrams ........................................................................................ 149
14.2 How to Customize Templates .............................................................................................. 153
14.3 How to Import Rack Diagram Templates ............................................................................. 157
CHAPTER 15 – Connectivity Trace Diagram Templates ............................................ 159
15.1 How to Setup Power Trace Diagram Templates ................................................................. 160
15.2 How to Setup a Data Trace Diagram Templates ................................................................. 162
CHAPTER 16 – Tenants and Filters............................................................................ 164
16.1 How to Create Tenants ........................................................................................................ 165
16.2 How to Assign Equipment to Tenants .................................................................................. 166
16.3 How to Assign Tenants to Users .......................................................................................... 167
16.4 How to Import Tenants from Spreadsheet ........................................................................... 168
16.4 How to Use Tenants............................................................................................................. 170
16.5 How to Use Filters ................................................................................................................ 171
CHAPTER 17 – Watermarks ....................................................................................... 172
17.1 Apply Watermarks ................................................................................................................ 173
CHAPTER 18 – Reporting........................................................................................... 175
18.1 Generate Reports................................................................................................................. 176
18.2 Customize Report Templates .............................................................................................. 178
18.3 Import Report Templates ..................................................................................................... 179
18.4 Report Builder ...................................................................................................................... 180
CHAPTER 19 – Dashboards ....................................................................................... 182
19.1 Generate Data Center Dashboards ..................................................................................... 183
CHAPTER 20 – Audit and Mobile Application ............................................................. 186
20.1 Creating an Audit Session ................................................................................................... 187
20.2 Importing Audit Results ........................................................................................................ 188
20.3 Closing an Audit Session ..................................................................................................... 191
20.4 Mobile Features ................................................................................................................... 194
20.5 Mobile Audit ......................................................................................................................... 197
CHAPTER 21 – Discovery .......................................................................................... 199
21.1 Define Discovery Profiles ..................................................................................................... 200
21.2 Select Equipment for Discovery ........................................................................................... 201
21.3 Discover an IP Range .......................................................................................................... 203
21.4 Discovery Explorer ............................................................................................................... 204
APPENDIX .................................................................................................................. 205
A.1 Reserved Keywords............................................................................................................... 206
A.2 Expression Builder Functions, Constants, and Operators..................................................... 207
A.3 Exclusive Access Operations ................................................................................................ 224
A.4 Data Types for Properties ...................................................................................................... 225
A.5 Node Type Codes for Import ................................................................................................. 226
A.6 User Controls for Properties .................................................................................................. 233
A.7 Built-In Filters ......................................................................................................................... 234
A.8 Options .................................................................................................................................. 235
A.9 Preparing SQL Server ........................................................................................................... 251
A.10 Preparing SQL Reporting Services ..................................................................................... 259
A.11 Preparing IIS Role Services ................................................................................................ 262
A.12 Direct Access URL’s ............................................................................................................ 264
A.13 Prepare Devices for Discovery ............................................................................................ 266
N E T Z O O M P R O O V E R V I E W
INTRODUCTION – What is NetZoom Pro?

This chapter will provide an introduction to NetZoom Pro, and its architecture, application model, user
structure, and support options.
N
etZoom Pro is the most popular entry level DCIM web application that helps data center
professionals model and manage data center assets and offers insight by answering: What is in
your data center? How it is operating?
NetZoom Pro is the latest member of the NetZoom family designed for data center infrastructure
management of a single data center site within a single solution.
NetZoom Pro is
 Powered by world largest device library representing over 350,000 devices in Data centers
With NetZoom Pro, you will experience:

 Application that works with popular browsers
 Data Center Modeling - Visualize what you have in your data center!
 Data Management Analysis - Know how your data center is operating!
 Manage IT as well as Facility Infrastructure
 Capacity Management for Space
 Implementation thru Automation
 Port-to-Port Connectivity and Cable Management
 Visio diagramming for: Floor Layouts and Rack Elevations
 Powerful template based previews, reports and diagramming
 Powerful import and export features
 Powerful configurator to match your actual device configurations
 Hierarchical Role Based Security
 And much more…
1
NetZoom Pro Application Model
The NetZoom Pro Application is divided into the following:
NETZOOM PRO SERVER

The NetZoom Pro Server has two parts: the Data Server and the Web Application.
WEB BROWSER CLIENT

The Manager and all Users use a web browser client to access NetZoom Pro.
2
NetZoom Pro User Types
Client Web Browser
Manager
Users
In NetZoom Pro, users are classified as following:
 MANAGER (1)
Users who control full functionality of the data center site and are not limited by role-based
security. The Manager approves Users
 USERS (1-N)
Users who perform site specific tasks on the data center site and are governed by role-based
security.
All users must activate with a valid Subscription Number before using NetZoom Pro and approval
is required according to the following schema:
 The Manager does not require approval.
 The Manager approves Users.
The Manager is required before a User can activate.
3
Subscriptions and Licensing

The NetZoom Pro subscription and licensing model works as follows:
 Each single subscription number is valid for a predetermined number of users, either 1, 3, 5,
10, 15, or 20. The number is be shared between Users.
 Each single user subscription number is valid for a 50 Racks. Adding additional user
subscription numbers increases this Rack count by 50 for each additional user. The number
of allowed Racks is shared between all active Users.
 When a subscription number is activated by the Manager, the Manager has complete access
to the data center site and all NetZoom Pro features. The Manager is not restricted by role-
based security.
 When a subscription number is activated by a User, the User has restricted access to the data
center site and NetZoom Pro features. A User is restricted by role-based security on the data
center site.
 Each time the Manager or a User is removed, the subscription number is released and is
available for use by another Manager or User as long it is not expired.
 When a subscription number expires, access to the data center site and NetZoom Pro
features are disabled for that User or Manager until a non-expired subscription number is
activated for that User or Manager.
 When ordering subscription numbers, determine the count of people acting as the Manager
and Users and your Rack count. This will help you decide how many 1, 3, 5, 10, 15 or 20 user
licenses must be ordered.
 A SaaS licensing model is available. Please contact our Sales department by phone at 630.281.6464
(8:30 AM – 5:30 PM Mon – Fri US CST) or e-mail us at Sales@NetZoom.com for more details.
4
Complimentary & Paid Professional Services

NetZoom Pro also offers a variety of complimentary and paid professional services that users can take
advantage of.
1. Training - Altima Technologies offers comprehensive and customizable NetZoom Pro training at
both the client site and at our headquarters. NetZoom Pro training lasts for up to three days
including lectures, exercises and projects. To learn more, please see our training brochure.
2. Implementation - Altima Technologies offers NetZoom Pro implementation services for your
entire data center. To learn more, please see our services page. This includes implementing:
installation and configuration connectivity
roles and tenants property sets
data center infrastructure reports and diagrams
rack elevations and asset inventory backup and restoration
3. Customization - Altima Technologies also offers a variety of customization services. To learn

more, please see our services page. You may order custom:
report templates diagram templates
4. Free Shape Request – With a valid NetZoom Pro subscription, you can request additional
equipment shapes or stencils for free. New shapes are developed and included in the NetZoom
library as soon as 48 hours. To request a shape, click here.
5. Free Support – New NetZoom Pro subscribers receive up to three free hours per 5-user pack of
technical support with our friendly and knowledgeable staff. Additional support hours can be
purchased using the NetZoom Pro order form.
6. Free Updates – Subscribers also receive library and software updates for free. Altima Technologies
periodically releases updates for NetZoom Pro, which include new features, enhancements, and
bug fixes. We also update the NetZoom library regularly to include the latest equipment from
manufacturers.
5
Support
There are multiple ways to receive support for NetZoom Pro. You can access support directly
through the application or our website www.NetZoom.com. You may also contact us by phone at
630.281.6464 (8:30 AM – 5:30 PM Mon – Fri US CST) or e-mail us at Support@NetZoom.com.
About NetZoom Pro
About NetZoom Pro – Displays important information about NetZoom Pro, your subscription, and
helpful links.
 Click the NetZoom Pro button.
 Click Information.
6
Contact Us
Users can contact us directly using the contact us form for any questions, concerns, comments or issues.
You may also contact us by phone at 630.281.6464 (8:30 AM – 5:30 PM Mon – Fri US CST) or e-mail us
at Support@NetZoom.com
 Click Information.
 Click Contact Us.
 Enter your question, concern, comment or issue.
 Click Submit. Our support staff will contact you shortly.
7
NetZoom Pro Information
If you have a technical support issue or question, you may submit your system information and error logs
for diagnosis and support.
 Click Information. This will provide your basic information about your subscription.
 Click NetZoom Pro Information. This will display your system information and licensing
information, along with your error logs.
 You may also enter your question, issue or any additional comments to expedite the
diagnosis and analysis.
 Click Submit. Our support staff will contact you shortly with possible solutions after
reviewing your information and logs.
8
Additional Website Resources
You may also find many helpful resources on our website at www.NetZoom.com. This includes:
 End User License Agreement

 System Requirements
 Frequently Asked Questions
 Knowledge Base
 Shape Request Form
 Installation Files
 Library and Software Updates
 Installation Guide
 User’s Manual
 Import Samples and Templates
 Sample Reports and Diagrams
9
Options
There are multiple user specific options in NetZoom Pro that allow you to enhance, optimize and
customize the functionality of your NetZoom Pro experience as per your preferences. It is
recommended that you customize these options. You may do so at any time.
1. Click the NetZoom Pro button.
2. Click Options.
3. Select each item on the left to view related options on the right. Options are divided into tabs (on
left) depending on functionality.
4. Customize your options. For detailed information on each option, refer to Appendix 8 – Options.
5. Click Save or Close.
10
Clean Up
NetZoom Pro leaves behind logs and temporary files that should be purged from time to time for smooth
functionality. Clean Up purges these files.
 Click Clean Up.
 Select the items you wish to remove: Enterprise Server Logs, Site Server Logs, Local System
Logs, Local System Temporary Files, Enterprise Server Task Queue, or Site Server Task
Queue.
 Click OK.
Note:
Clearing items from the Task Queues will not stop or clear current tasks, this only removes completed tasks and
tasks that have made no progress for more than 24 hours.
11
Help
For additional information, you can always refer to the complete NetZoom Pro user’s manual or access
specific help for each NetZoom Pro feature on-demand by clicking on the icon or:

 Click Help.
12
D O W N L O A D A N D S Y S T E M R E Q U I R E M E N T S
CHAPTER 1 – Download and System

Requirements
This chapter will show you how to download NetZoom Pro and prepare your servers for installation.
R
ead, understand, and agree to the End User License Agreement before downloading, installing or
using the NetZoom Pro product.
Since NetZoom Pro is designed with a self-contained architecture, only a single server is
needed.
Verify the server is prepared ahead of time and verify all system requirements are met on the respective
machines before installing NetZoom Pro. NetZoom Pro supports both LAN and WAN environments.
Refer to the respective manufacturer websites for installation instructions on the software requirements.
13
1.1 Download Setups
Download from Internet:
1. Go to www.NetZoom.com. Make sure you have an Internet connection available.
2. Enter your information, including a valid Subscription Number that you received in e-mail when
NetZoom Pro was purchased.
3. To verify if your subscription number is valid, click Check Expiration.
4. Click Continue>>
5. You will receive an e-mail that contains a Session ID Link. Click on the Session ID Link to proceed.
6. Click Download next to ‘NetZoom Pro Setups’.
7. Click Save as. If the prompt does not appear, click the term here on the webpage to download.
8. Browse to the desktop and click Save. The NZProSetup.exe file will be saved in the windows
downloads directory.
Download from Media (if media pack was purchased):
1. Insert the flash drive into the USB port.
2. Go to Computer or My Computer and open the Removable Disk (flash drive).
3. Copy the NZProSetup.exe file onto your desktop.
14
Note
Similarly, you may also download other files such as the installation guide, user’s manual, templates, samples, and
more.
Important Note
If you are an existing user upgrading from another NetZoom product, make sure you have a backup of your
‘My Projects.sdf’ database file and follow the upgrade instructions in the Upgrade Utility Guide published
separately.
15
1.2 Server Infrastructure

Server Setup:
Server
• Install NetZoom Pro Server
(HostName/InstanceName) • Requires SQL Server Instance
(https://HostName/) • Requires IIS Roles & Features
(https://HostName/RestNZDC • Requires SQL Reporting Services
Site)
NetZoom Pro is installed on one server that hosts both SQL and IIS components.
Please contact the NetZoom Professional Services Team by phone at 630.281.6464 or by e-mail at
Support@NetZoom.com (8:30 AM – 5:30 PM Mon – Fri US CST) with any questions on architecture.
16
1.3 System Requirements for the Server

These system requirements apply to the NetZoom Pro Server.
Supported Operating Systems*

 Microsoft Windows Server 2008 R2 SP1 (64 bit)
 Microsoft Windows Server 2012 (64 bit)
Hardware
 1024 x 768 resolution monitor or higher
 Intel Multi-Core 2Ghz + Processor
 8GB + RAM
 20GB + HDD
Software*
 Microsoft SQL Server 2012 SP2 Express Advanced (free download from Microsoft)
 Microsoft SQL Server Compact Edition 3.5 SP2(free download from Microsoft)
[Required only for upgrades from NetZoom 14 or 15.]
 IIS 7.5 or 8.0 with ASP, .NET Features Enabled (component of Microsoft Windows)
 Microsoft SQL Server Reporting Services (component of Microsoft SQL Express Advanced)
 SQL Full-Text Indexing Enabled (component of Microsoft SQL Express Advanced)
 Microsoft Visual C++ 2010 Redistributable(free download from Microsoft)
 Microsoft .NET Framework 4.5 + (free download from Microsoft)
 Microsoft Office Access Database Engine 2010 x64 (free download from Microsoft)
Note
 64 bit machines require both the x64 and x86 installations of this prerequisite.
*Officially supported on United States English versions.
Other
 SQL Instance Name
 SMTP Server access (for e-mail)
 High speed, low latency LAN connection with Broadband Internet Connection
 NetZoom Pro Website URL/IP
 Subscription number
 SSL Certificate for IIS
17
1.4 System Requirements for Web Browser Client

These minimum system requirements apply to the Web Browser Client Application interface.
Supported Operating Systems*

 Microsoft Windows 7 SP1 (32 bit and 64 bit)
 Microsoft Windows 8 (32 bit and 64 bit)
Hardware
 1024 x 768 resolution monitor or higher
 Intel Multi-Core 2.5Ghz + Processor
 4GB + RAM
 20GB + HDD
Software*
 Microsoft Visual C++ 2010 Redistributable  (free download from Microsoft)
 Microsoft .NET Framework 4.5+ (free download from Microsoft)
 Microsoft Internet Explorer 9.0+ or other compatible browser
Optional Software*
 Microsoft Visio 2007, 2010, or 2013 (32 bit or 64 bit) – Required for Visio diagramming
 Microsoft Excel 2007, 2010, or 2013 (32 bit or 64 bit) – Required for Excel reporting and imports
 Microsoft Word 2007, 2010, or 2013 (32 bit or 64 bit) – Required for Word report exports
 Adobe Reader 9.4+ – Required for viewing report exports
Note
 64 bit machines require Microsoft Visual C++ Redistributable for x64 and x86. 32 bit machines require
Microsoft Visual C++ Redistributable for x86 only.
*Officially supported on United States English versions.
Other
 High Speed Broadband Connection to NetZoom Pro Server
 Subscription number
 NetZoom Pro Website URL/IP
 ActiveX Settings
18
ActiveX Settings for Internet Explorer**
Note
**ActiveX Support is required for Visio diagraming and import features in NetZoom Pro. Instructions for
installing the ActiveX Add-On for Microsoft Visio can be found in Section 3.3 – Install Microsoft Visio Add-
On.
Set the client URL as a Trusted Site with pop-ups allowed.

Set the following settings for all three zones: internet, intranet and trusted sites:
 Automatic prompting for ActiveX controls – enable
 Download signed ActiveX controls – prompt or enable
 Initialize and script ActiveX controls not marked as safe for scripting – prompt or enable
 Run ActiveX controls and plug-ins – enable
 Script ActiveX controls marked safe for scripting – enable
Browser Compatibility
Browser Operating Features Supported
System
Microsoft Internet Windows **Native support for all features
Explorer 9.0 Disable Compatibility View Settings.
Explorer 10.0
Explorer 11.0
Google Windows & No native support for ActiveX
Chrome 15+ Mac IETab add-on in Chrome as tested with IE
10 enables some ActiveX features.
Mozilla Windows & No native support for ActiveX
FireFox 8+ Linux FireIE add-on in FireFox as tested with IE
10 enables some ActiveX features.
Opera 11.1+ Windows No native support for ActiveX
Apple Safari 5.1+ Windows & No native support for ActiveX
Mac
Note
While we list here the selected platforms that have been validated by us, the NetZoom Pro web browser
interface may support additional platforms.
19
S E R V E R I N S T A L L A T I O N
CHAPTER 2 –Server Installation

This chapter will show you how to install the NetZoom Pro Server.
T
his guide is based on a single server set up. NetZoom Pro is designed with a single server
architecture. Verify the server is prepared ahead of time and all system requirements are met.
Read, understand, and agree to the End User License Agreement before downloading, installing
or using the NetZoom Pro product.
20
2.1 Install NetZoom Pro Server

This Server must have SQL Server and Reporting Services with all features pre-installed, Mixed-
mode Authentication, Full-Text Search, and CLR Integration Enabled. See Appendix 9 – Preparing
SQL Server for details.
This Server must have IIS installed with all role services enabled (except FTP) and .NET Framework
version 3.5.1 installed. See Appendix 11 – Preparing IIS Role Services for details.
1. Close all open applications.
2. Ensure that all pre-requisites and system requirements are met for this installation.
3. On the Server, right-click on the NetZoom Pro Server setup (NZProSetup.exe) and select Run as
administrator.
4. Follow the on-screen instructions. Click Next >
5. Select ‘I accept the terms in the License Agreement’ after carefully reading, understanding, and
accepting the EULA. Click Next >
6. Enter your Name, Company, and Subscription Number. Click Next >
7. Verify the installation path. You may click Browse… to change the installation path, or keep the
default path and click Next >
8. Enter your SQL Server Instance Name. Click Next >
9. Click Install.
10. Once the installation is complete, click Finish. A shortcut will appear on your desktop.
21
2.2 Configure NetZoom Pro Server

1. Right-click the NetZoom Pro Configuration icon on your desktop or go to Windows Start Menu >
All Programs > NetZoom Pro and right-click NetZoom Pro Configuration.
2. Select ‘Run As Administrator’.
3. Enter your SQL Server Name. Example: HostName\InstanceName, Port#
Example: .\SQLExpress
4. Choose your Authentication as Windows Authentication or SQL Server Authentication. Use the table
below to determine your authentication type:
Domain Client Workgroup Client

Domain Server Windows (LDAP) or SQL Authentication SQL Authentication
Workgroup Server SQL Authentication SQL Authentication
5. If you choose SQL Server Authentication, enter your User Name and Password.
6. Click Test to verify connection and click OK to connect to SQL Server.
7. Click the OK button to configure the NetZoom Pro databases.
8. Click the Apply button. When prompted, click OK and close the notepad that displays the status.
NetZoom Pro will configure itself.
9. Launch Internet Information Services (IIS) Manager.
22
10. Highlight the NetZoomPro Web Site.
11. Click ‘Bindings’ from the Actions menu.
12. Click ‘Add’
13. Add an HTTPS:// binding, select a certificate and click ‘OK’.
14. Click ‘Close’.
23
2.3 Specify Manager

NetZoom Pro requires you to specify the Manger from Server Configuration. This prevents
unauthorized access to NetZoom Pro.
Adding a named user

1. Launch the NetZoom Pro Server Configuration.
2. Select Allowed Admins on the left.
3. Click to add a new Manager.
4. Select Manager from the User Type drop down box to add a new Manager.
5. In the Login box provide your windows authentication login (Domain\Username).
24
6. Check the Allow box to enable the user as a Manager at the time of creation, if you don’t check
this box on you can still enable created users from the Allowed Managers tab by checking the
box next to their name.
7. Uncheck the * Manager.
Removing a named user

1. Launch the NetZoom Pro Server Configuration.
2. Select Allowed Admins on the left.
3. Select the entry you wish to delete from the list of accounts.
4. Click the button to delete the account, you will be prompted with a confirmation box,
confirm you have selected the correct user and click ‘Yes’. This allows you to specify a new
Manager if there is a change in personnel.
25
2.4 Activate the NetZoom Pro Manager

1. Launch Internet Explorer and navigate to the NetZoom Pro URL for your server. Example:
https://HostName/
2. Enter your username and password.
The person who activates the Server is known as the Manager. NetZoom Pro can only have one
Manager.
3. Select ‘Manager’.
4. Enter your information along with your valid subscription number that you received via e-mail when
NetZoom Pro was purchased.
5. Click Activate. Approval is not required for the Manager.
26
2.5 Configure Proxy Server Settings

Configuring proxy settings is only required if you have a proxy server in your environment. Proxy settings
allow the web service to connect to the Internet. Contact your network administrator for this information.
https://HostName/
3. Click on the NetZoom Pro Menu and select Options.
4. Select the Proxy tab.
5. Enter your Proxy Server Address. Click ‘Test’ to verify address.
6. Enter your User Agent.
7. Choose your Proxy Authentication Scheme.
8. Enter your Proxy User Name, Password and Domain Name.
9. Click Apply then Save.
27
2.6 Configure Discovery Settings

Configuring discovery settings is only required if you wish to use discovery in your environment. Contact
your network administrator for this information.
https://HostName/
3. Click on the NetZoom Pro Menu and select Options.
4. Select the Discovery tab.
5. Check the ‘Enable Discovery Services’ box.
6. Set the number of nodes to discover concurrently. 20 is the recommended default.
7. Set the Discovery scan frequency time frame in hours. 6 hours is the recommended default.
8. Set the Monitor scan frequency time frame in seconds. 60 seconds is the recommended default.
28
2.7 Upgrading from NetZoom

If you are upgrading from another NetZoom product, you may use the Upgrade from NetZoom feature
to preserve your hard work.
https://HostName/
3. Select the Manager tab.
4. Click ‘Upgrade’.
5. Click … to browse and select your ‘MyProjects.sdf’ file.
6. Click Start.
7. Once the import of your NetZoom Projects file has completed the import process, click ‘OK’ to
close the dialog box. You may view the log by clicking on the download icon.
8. The equipment from your My Projects pane will appear in the Live Site.
29
C O N F I G U R E W E B B R O W S E R
CHAPTER 3 – Configure Web Browser

This chapter will help you setup and activate users and perform administration tasks in NetZoom
Pro.
W
e will learn how to launch, activate, and setup the NetZoom Pro web client as the
different user types and access multiple data center sites. Approve activation for site
administrators and enterprise managers. We will also learn how to manage data center
sites and disconnect active users for security purposes.
30
3.1 Activate
The first user must be activated as the Manager. This is important since no other users can be approved to
use NetZoom Pro until the Manager has activated.
1. Launch Internet Explorer and navigate to the NetZoom Pro Client URL. Example:
https://HostName/
2. Enter your username and password and click OK to login.
3. Choose whether you wish to activate as the Manager or a User.
 Manager: The Manager has complete access to the data center sites and all NetZoom Pro features
by default. This is the highest level of user access permissions. There is only one Manager per
installation of NetZoom Pro.
 User: Users are assigned a specific role for the data center site that controls the user’s accessibility.
31
4. Enter your information along with your valid subscription number that you received through e-mail
when NetZoom Pro was purchased.
5. Click Activate.
6. Click OK to close the prompt. Approval is automatic if you activated as a Manager. If you activated as
a User, wait for approval and role assignment from the Manager or another User with appropriate
approval privileges.
Note
To re-activate in case of a new or renewed subscription number, click Activate under the NetZoom Pro Menu.
New subscription numbers can also be managed under the Subscriptions in the Manager tab.
You may only activate as one user type. If you reactivate as another user type, your user type will automatically
be changed, and you will no longer be able to access as the user type you activated previously.
32
3.2 Launch Client

Using NetZoom Pro, you can easily access your data center site from any browser.
1. Launch Internet Explorer and navigate to the NetZoom Pro Client URL. Example:
https://HostName/
2. Enter your username and password and click OK to login.
3. Once you launch NetZoom Pro after activating you will be automatically logged into your Site.
33
3.3 Install Microsoft Visio Add-On

The NetZoom Pro Web Client add-on for Microsoft Visio is only needed to use the features related to
Microsoft Visio, if you have access to them. To install the NetZoom Pro Client add-on for Microsoft
Visio:
Note
If you have not already configured ActiveX, see Section 1.4 - ActiveX Settings for Internet Explorer.
1. Log into the NetZoom Pro Web Client, click on the NetZoom Pro button, and select Options.
2. Select the Visio tab and click on Other. If the add-on is not already installed you will receive the
following prompt.
3. Click Install to install the add-on and follow the prompts.
4. Follow the on-screen instructions to complete the installation.
5. Click Close when the installation is complete and refresh your browser.
34
3.4 Uninstall Microsoft Visio Add-On

To uninstall the NetZoom Pro Client add-on for Microsoft Visio:
1. Exit NetZoom Pro Client.
2. Go to the Windows Start Menu.
3. Select Control Panel.
4. Click Uninstall a program.
5. Right-click on NZVisio and select Uninstall.
6. Exit Control Panel.
35
U S E R M A N A G E M E N T
CHAPTER 4 – User Management

This chapter will help you create roles and approve users along with managing subscriptions.
W
e will learn how to create application and user roles, assign permissions, and approve
users. In addition, we will learn how to manage subscriptions within NetZoom Pro.
36
4.1 Create Application Roles

Application Roles define the NetZoom Pro features and functions that a user can access. All users
must have an application role. It is possible for multiple users to have the same application role.
To create an Application Role:
1. Launch NetZoom Pro Client.
2. On the Manager tab, click Roles.
3. Click the icon.
4. Provide a unique name and description for your application role.
5. Check the Read Only option, if you wish to provide only read-only access to the role for
NetZoom Pro features.
Note
Only certain limited features will be available for assignment to a Read Only role.
6. Check the NetZoom Pro features you wish to assign to this role from the hierarchical
feature tree below.
7. Click Save. Once an application role is created, it can be assigned to users.
37
8. You can modify the details on the right and click Save.
9. To remove an application role, select the role and click the icon.
Note
If you remove an application role, the users assigned to that role will no longer have access. They must be
assigned a new role to regain access to NetZoom Pro.
38
4.2 Approve Users
To approve a User’s activation, assure the User has activated the client, and then do the following:
1. Launch NetZoom Pro Client.
2. On the Manager tab, click Users.
3. Under the Details tab, select a pending user marked with an icon. If you do not see your
user, click the icon to refresh.
4. Select a role from the drop down menu. To learn how to create user roles, refer to Section
4.1 – Create Application Roles.
5. To approve the activation, click Approve.
6. Verify the information along with the subscription number.
7. Click Approve. An approved user is displayed with an icon. Once a user is approved, the
activation counts towards your subscription license.
8. Click OK to close the prompt.
9. To send a reply or note to the user, enter a reply and click E-mail.
39
10. You can modify the details on the right, or choose a different site role and click Save.
11. To deny an activation request or remove a user from NetZoom Pro, select the user and click
the icon. To use NetZoom Pro, the user will be required to re-activate and obtain
approval.
12. To assign a tenant to a user, select the Tenants tab.
13. Select the tenants you wish to assign to the user.
14. Click Save.
Note
It is recommended that you give your users access to the ‘non-assigned’ tenant to ensure that your users have
access to all of your data center equipment.
40
4.3 Manage Subscriptions
1. Launch NetZoom Pro Client..
2. On the Manager tab, click Subscriptions.
3. Select a subscription number. Expired subscription numbers will be displayed with an

icon.
4. All the users linked to the selected subscription number will be listed on the right. You can
also view the number of licenses used along with the expiration date for the subscription.
5. To renew a subscription number, click Renew.
41
6. Provide a new subscription number. A new subscription number can be purchased by calling
630.281.6464 (8:30 AM – 5:30 PM Mon – Fri US CST).
7. Click Renew. This will update the subscription number for all users linked to the prior
subscription number.
Note
If you wish to renew the subscription for a single user, you must remove the user from NetZoom Pro and have
the user re-activate with a new subscription number or renew them through the activation screen.
42
4.4 Manage Active Users

To view active users or disconnect them from NetZoom Pro:
1. Launch NetZoom Pro Client..
2. On the Manager tab, click Active Users.
3. All active users connected to NetZoom Pro will be displayed below.
4. To disconnect a person from NetZoom Pro, select the user and click Disconnect.
5. You may also click Disconnect All, this will disconnect all users.
7. The user must re-connect to access NetZoom Pro again.
43
4.5 How to View the Log

Any move made from the staging area to the live data center site or changes to properties,
connectivity or the live data center site is logged in the Home Activity Log. You may also enter your
own custom notes into the Log. Changes to Configured Devices are also logged in the Configurator
Activity Log.
1. Click the Home or Configurator tab.
2. Select a node in the data center or a configured device.
3. Click Log under the Home or Configurator tab.
4. To view log for all users within the selected category, change the search parameters and click the
icon.
5. To add your own notes, enter the note in the text box and click the icon. Once added, the
note cannot be removed.
You can also navigate through the notes using the controls below, by browsing several notes and
pages.
44
M O D E L I N G A D A T A C E N T E R S I T E
CHAPTER 5 – Modeling a Data Center Site

This chapter will help you in understanding some of the tools and methods that NetZoom Pro offers
for assisting in modeling a data center site.
T
o effectively model a data center you’ll need to have an understanding of the tools and methods
available to assist you in organizing and managing the construction of a data center.
This chapter covers ways to design your hierarchy, how to add devices to a rack though
dragging and dropping, management of decommissioned equipment, and Explorer.
45
5.1 Visualize your Data Center Site
Modeling a data center requires planning and forethought, the old adage of “fail to plan, plan to fail”
holds true with the newest of solutions. Just as your data center did not come together in one day,
neither will your DCIM implementation. Planning ahead is essential.
Planning out your Data Center Site Location Hierarchy lets users have a clear idea of how to Model
their site during the rest of implementation.
One Site or Many? – Each NetZoom Pro installation supports one site; a site is a logical
separation of data center locations. The level of separation is up to you, it may be that each
physical data center in your enterprise receives its own site, it may be that each State, or
region instead has its own site in which multiple data centers are supported on the same site.
Some guiding items to consider:
 In how many locations are you implementing your DCIM solution?

 How big is each location?
 Is there common staff for all data centers in an Area?
Note
As you expand, keep in mind that you can always upgrade to NetZoomDC, our Enterprise level DCIM.
NetZoomDC supports multiple sites.
46
5.2 Explorer
NetZoom Pro allows you to model, manage, monitor, and maximize your data center potential.
With NetZoom Pro, you can manage your data center site with no limits to the number of locations,
racks or assets you wish to manage. Racks can be configured using rack mountable equipment, and
you may also have floor equipment. NetZoom Pro lets you manage both facility infrastructure and
IT infrastructure.
Data centers are made of hundreds and thousands of devices, racks, and other equipment. You can
easily organize the physical infrastructure of your data center and the entire inventory of hardware
within Explorer which is represented as a hierarchical tree.
Explorer allows you to manage your data center site as a logical topology representing entities such
as locations, racks, equipment, ports, plugs, and slots as nodes. These entities serve as building
blocks for creating your data center and allow you to organize your data center in a simple or
complex fashion.
A data center site will only display equipment and properties that a user has access to, based on the
access permissions assigned to their roles or their assigned tenants and filters. You can choose to
view your data center’s IT infrastructure or Facility infrastructure by checking on unchecking the
options on top of Explorer.
47
There are several entities in NetZoom Pro:
 DataCenter – Represents the data center site being managed. It also serves as the single
root node for the data center within which the data center is managed.
 Location – Represents physical location or a logical division within a data center.

Example: Floor, Room, Row, Pod, Zone, etc. Locations can be nested within other
locations. They are used to organize the data center and represent the data center topology.
 Rack – A cabinet where equipment can be mounted for ease of management. Racks can
be configured or populated with devices, servers, PDUs and patch panels. Data centers are
usually comprised of multiple racks.
 Device – Any type of equipment: rack mountable equipment, floor equipment,

configurable equipment, non-configurable equipment, chassis, card or module. It does not
include servers, patch panels and PDUs.
 Server – Combination of hardware and software designed to provide services to clients.

When used alone, it represents a computer running a server operating system.
 Patch Panel – Panel that houses cable connections
 PDU – Equipment that distributes electric power. Usually power distribution units and
they contain power ports.
 RU and Slot – Represents a rack unit or a chassis slot where other equipment can be
placed.
 Data Port – Port on an equipment used to make data connections
 Power Port – Port on an equipment used to make power connections
 In Out Plug – Point on an equipment where another equipment can be externally

attached. They are usually found on rack exteriors or on shelves.
 Cooling – Equipment that is for cooling the data center.
 Cable – Wire that connects ports
48
Explorer also comes with other special nodes meant for specific purposes. These nodes cannot be
renamed or removed except the Unused nodes. These nodes are common to all users.
 Unused Devices - The Unused Devices node collectivity displays references to all the
equipment removed in the entire data center from each individual unused bin. Equipment
here can only be expanded up till their shape views so you may view their data and preview
their images.
 Unused – The Unused node collects the removed equipment from respective locations in
the data center. Equipment here can only be expanded up till their shape views so you may
view their data and preview their images.
 My Staging Area – Available in Site Mode to allow you to freely design, model, and create
parts of your data center before committing it to a live site. It can be used just like the Site
node. Data center and rack import can only be performed in the Staging Area. Planning and
change management cannot be performed within the Staging Area; therefore the changes
made in Staging Area are not logged. They do not require approval either since the contents
of the staging are not part of your live site. To make them part of your live site, you must
move them to the live data center site above. Any moves to the live data center will be
logged in the Maintenance Log. The nodes in the ‘My Staging Area’ are separate for each
individual user on each data center site. The Manager will see the combined ‘My Staging
Area’ of all users.
 Task Queue Status – This icon will display the count of active tasks such as; imports,
recalculate, discovery, monitoring, etc. Clicking on this icon opens the detailed log.
 Multi-Select – This icon located at the top of the Explorer Pane will enable and disable
the multi-select feature for use with Watermarks.
49
5.3 Manual Data Center Location Creation
There are two ways of implementing a data center location hierarchy. One is by manually adding
data center locations directly within the application, this topic is covered here. The other is utilizing
an import spreadsheet which is covered in Chapter 9 – Import and Export Using Microsoft Excel.
If your hierarchy is simple or small, manual locations are a quick and easy to create. You can
manually create your data center location hierarchy either in the Staging Area, or directly in the Live
Site.
In the Staging Area
The Staging Area is a node in Explorer which allows you to freely design, model, and create parts of
your data center before committing it to a live site. The Staging Area is also the only place that data
center and rack imports can be performed.
Note: The Staging Area node cannot be renamed or removed.
Planning and change management cannot be performed within the Staging Area; therefore, the
changes made in Staging Area are not logged. They do not require approval either since the contents
of the staging are not a part of your live site. To make them a part of your live site, you must move
them to the live data center site above. Any moves to the live data center will be logged in the
Maintenance Log.
To create a location within the staging area:
1. Click the Home tab.
2. Expand the Staging Area node.
3. You can create your data center infrastructure topology by adding or nesting locations.
Right-click on the Staging Area node or an existing location and click Add Location…
4. Provide a Name and Description and click Add.
50
5. You can search for racks or equipment from the NetZoom Pro Library. To learn more,
refer to Chapter 6 - Library Search and Results.
6. You can also search for configured racks and equipment from the Configurator. To learn
more, refer to Section 7.5 - Use Configured Racks & Equipment.
7. Select a location or the Staging Area node.
8. Add a rack or equipment:

 Right-click on the shape in the results palette and click Add to [Node]…
OR
 Select the shape from the results palette and drag and drop it onto the selected node.
9. Provide a Name and Description for the equipment and click Add. This will add a copy
of the selected shape to the selected node.
51
10. You can configure racks and equipment. To learn more, refer to Chapter 7 –
Configurator and Favorites.
11. Although locations cannot be duplicated, if a rack or equipment is being used repeatedly
throughout your data center, you can duplicate it by right-clicking and clicking
Duplicate… or use Copy and Paste.
12. Provide a Name and Description and click Duplicate. The selected rack or equipment
will be duplicated along with its entire configuration and data.
13. You can re-arrange or move locations and racks by right-clicking and using the Move
Up and Move Down commands.
14. You can also relocate locations, racks or equipment by dragging and dropping it onto to
different locations. To place a node within another location, drag it on top of the
destination node.
15. You can also remove locations by right-clicking on a location and selecting Remove.
Click Yes on the prompt. The location along with its contents will be removed
permanently.
52
16. You can also remove racks or equipment by right-clicking and selecting Remove. Click
Yes on the prompt. The selected rack or equipment will be removed permanently and
will not be collected in the Unused Bin.
17. To empty a rack and remove its contents, right-click on the rack and click Empty Rack.
The configured equipment within the rack will be removed permanently and will not be
collected in the Unused Bin.
18. For each node, you can modify property values. To learn more, refer to Section 10.5 -
View Data, Layout, and Previews.
19. Once you are done, you can drag and drop from the Staging Area to the live data center
site. You may also Cut and Paste from the right-click menu to move your equipment
instead.
In the Live Site
The Live Site is primarily used for viewing the data center site and the information related to it; to
add locations directly to the Live Site:
1. Click the Home tab. By default you are on the Live Site.
2. You can create your data center infrastructure topology by adding or nesting locations to
your data center within Explorer. Right-click on the site or an existing location and click
Add Location…
53
4. You can also remove locations by right-clicking on location and selecting Remove. Click
Yes on the prompt. If the location contained racks or devics, they will be placed within
an Unused Bin in the location. As a User, your role must have the ‘Delete Locations and
Devices in Live Site’ permission to remove locations.
5. You can re-arrange or move locations and racks by right-clicking and using the Move
Up and Move Down commands.
6. You can also move locations around by dragging and dropping it. To place a location
within another location, drag it on top of the location. You may also Cut and Paste from
the right-click menu to move your equipment instead.
54
7. For each node, you can modify property values. To learn more, refer to Section 10.5 -
View Data, Layout, and Previews.
Note
If you provide address or longitude and latitude information in the property pane for locations, connections
made between different locations will be displayed on the Location Map previews.
55
5.4 Manual Rack Modeling

Devices and racks can be modeled in the locations you’ve created either via Importing from existing
documentation (for additional information see Chapter 9 – Import and Export Using Microsoft
Excel) or by dragging and dropping items from NetZoom Pro search results directly into the staging
area. This section will show you the basics of adding a device from the library to the Staging Area.
1. Click the Home tab.
2. Expand the Staging Area node.
3. You can create your data center infrastructure hierarchy by adding or nesting locations.
Right-click on the Staging Area node or an existing location and click Add Location…
5. You can search for racks or equipment from the NetZoom Pro Library. To learn more, refer
to Chapter 6 - Library Search and Results.
56
6. You can also search for configured racks and equipment from the Configurator. To learn
more, refer to Section 7.5 - Use Configured Racks & Equipment.
7. Select a location or the Staging Area node.
8. Add a rack or equipment:
 Right-click on the shape in the results palette and click Add to [Node]…
OR
 Select the shape from the results palette and drag and drop it onto the selected node.
If it’s a rack or floor device it will go directly into a location, if it’s a rack mountable
device you may drag it directly onto an RU.
9. Provide a Name and Description for the equipment and click Add. This will add a copy of
the selected shape to the selected node.
10. You can configure racks and equipment. To learn more, refer to Chapter 7 – Configurator
and Favorites.
57
11. Ifa rack or piece of equipment is being used repeatedly throughout your data center, you
can duplicate it by right-clicking and clicking Duplicate… or use Copy and Paste
12. Provide a Name and Description and click Duplicate. The selected rack or equipment will
be duplicated along with its entire configuration and data.
13. You can re-arrange or move locations and racks by right-clicking and using the Move Up
and Move Down commands.
14. You can also relocate locations, racks or equipment by dragging and dropping it onto to
different locations. To place a node within another location, drag it on top of the destination
node.
15. You can also remove locations by right-clicking on location and selecting Remove. Click
Yes on the prompt. The location along with its contents will be removed permanently.
16. You can also remove racks or equipment by right-clicking and selecting Remove. Click Yes
on the prompt. The selected rack or equipment will be removed permanently and will not be
17. To empty a rack and remove its contents, right-click on the rack and click Empty Rack.
The configured equipment within the rack will be removed permanently and will not be
18. Foreach node, you can modify property values. To learn more, refer to Section 10.5 - View
Data, Layout, and Previews.
19. Once you are done, you can drag and drop from the Staging Area to the live data center site.
58
5.5 Unused Devices

Devices are constantly added and removed from data centers. To help manage devices you’ve
removed that may be end of life, or may simply be waiting to be re-used again in the future we’ve
created the unused bins.
Unused and Unused Devices are nodes in Explorer which collect any unused racks or equipment
that are removed from your live data center site. The Unused node collects the removed equipment
from respective locations in the data center. The Unused Devices node collectivity displays all of the
equipment removed in the entire data center. Since the data center is common to all users, so are the
Unused Devices and Unused nodes.
Equipment in these nodes can only be expanded up to their shape views so that you may view their
data and preview their images. These nodes cannot be renamed. The Unused nodes can be removed
however the Unused Devices node cannot be removed.
1. Click the Home tab. You must be in Site Mode to use Unused devices.
2. Any removed racks, equipment or contents of removed locations will be placed in

respective Unused nodes with a reference to it in the Unused Devices node.
3. Equipment from the Unused nodes can be placed back in the data center for re-use.
4. You may also dismantle a deleted rack to preserve its rack mounted equipment. You may
do this before removing a rack permanently. To dismantle a rack, right-click on it and
click Dismantle. All the rack mounted equipment will be placed individually in the
Unused bin.
5. To remove a rack or equipment permanently from the Unused node, right-click on the
shape and click Dispose. Click Yes on the prompt. This command is only available to
Users if they have the ‘Dispose Unused Devices’ permission in their role.
6. To remove all the unused racks or equipment permanently from an Unused bin, right-
click on the Unused node and click Dispose All. Click Yes on the prompt. This
command is only available to Users if they have the ‘Dispose Unused Devices’
permission in their role.
7. References to all the removed/unused racks and equipment will be collectively available
in the Unused Devices node. Right-click on each equipment or rack in the Unused
Devices node to locate the removed equipment in the data center.
59
L I B R A R Y S E A R C H E S A N D R E S U L T S
CHAPTER 6 – Library Searches and

Results
This chapter will help you learn more about the NetZoom Pro library and how to search for
desired equipment to use in your data center. You will also learn how to request new equipment
shapes if you can’t find the device you’re looking for.
T
he NetZoom Pro Library is the world's largest up-to-date library of manufacturer specific
network and data center equipment shapes, stencils, and data. With over 350,000 shapes
and stencils from more than 5,000 leading suppliers, the library covers hardware for
various manufacturers from the IT, data center, network, computer, telecommunications,
audio-video, and security industries and is continuously growing. In addition, the library also
offers generic icons and symbols that can be used to create logical diagrams. The NetZoom Pro
Library is unmatched in its quality, completeness, versatility, capability, and quantity; and serves as
the complete hub for data center inventory management. The NetZoom Pro Library can be
accessed directly through our library Service, or locally on your server.
60
6.1 Introduction to Equipment Shapes and Stencils

NetZoom Pro equipment shapes and stencils are not just pretty pictures, but also extremely intelligent.
NetZoom Pro shapes and stencils distinguish themselves from ordinary images and stencils.
First a bit of clarification on terminology that you’ll frequently be seeing in this chapter;
Microsoft defines a Visio shape as: “Anything is a shape in Visio, including pictures and text”
Microsoft defines a Visio stencil as: “A stencil is a collection of shapes”
NetZoom Pro equipment shapes and stencils are:
 Accompanied with embedded detailed data such as manufacturer, physical dimensions,

energy requirements, port properties, and other properties provided by manufacturers.
 Exceptionally detailed, accurate, true to life, colored graphic representations of their real life
counterparts.
 Scalable vector graphics, which can be scaled to any size without loss of resolution.
 Created with multiple views.
 Contain equipment slots, data ports, and power ports to match manufacturer specifications.
 Come with built-in active connection points that correspond to equipment ports and slots,
which allow mounting and port-level connectivity.
 Accompanied with customizable labels.
61
6.2 Search Library

There are several ways to search the NetZoom Pro Library; this section will show you the different ways
to find the equipment you’re looking for.
Search by Keyword
Search by keyword is the most direct and common search, if you know the name of the equipment
you’re looking for then start here.
1. Click the Search tab.
2. Enter your keyword or phrase. Example: DELL664, rack, 6509, etc. Or select a
previously searched keyword or phrase from the drop down list.
3. Select the Any Word or All Words option.
 Any Word – performs a search as if there is a logical ‘OR’ between the search terms.
Example: “Ethernet switch” will find all results that match either of the search terms
“Ethernet” or “Switch.
 All Words - performs a search as if there is a logical ‘AND’ between the search
terms. Example: “Ethernet switch” will find all results that match both search terms
“Ethernet” and “Switch.
4. You may also further refine your search by selecting a Manufacturer and/or Attribute
from the combo boxes.
5. Click the icon. Resulting shapes will be displayed under the Results tab.
62
Search Library by Manufacturer Criteria
Sometimes locating a specific product number of a piece of equipment can be difficult, to help aide you in
finding the equipment that you’re searching for we’ve provided the By Product Criteria search to help
narrow down what you’re looking for.
2. Select a manufacturer. The subsequent criteria will be filtered accordingly with respect to
the selection. Note: you do not need to select a criteria for all of the following searches,
you can instead go directly from selecting a manufacturer to selecting a Product
Number.
3. You may select an equipment type. The subsequent criteria will be filtered accordingly
with respect to the selection.
4. You may select a product line. The subsequent criteria will be filtered accordingly with
respect to the selection.
5. You may select a product number directly.
6. You may also select an attribute to further refine your search.
Note
The more product criteria you select, the more refined your search results will be.
63
6.3 Introduction to Library Results

Once you have performed your search, your results will be displayed in the Results tab.
Shapes are displayed hierarchically grouped by manufacturer, equipment type, and product line. Expand
the nodes to view the shapes and their available views.
Results are also separated as Direct Results (under the Results tab) and Related Results (under the Related
tab).
 Direct Results – These are results directly resulting from the search criteria.
 Related Results – These are results that are related to the direct search results. This is especially
useful during chassis configuration for locating compatible cards and modules. Click on each
resulting shape and click the Related tab to view its related components. The Related tab is only
available if a shape has compatible components.
To visit the manufacturer website of the selected equipment shape, right-click on the shape in the
results palette, and select Visit Website. This will launch the manufacturer website in your default
Internet browser to give you quick access to information about the manufacturer’s products,
services, and pricing.
64
Found Too Many Results
If your search results in too many results, a Search Filter will launch. Here you may further refine
your search and limit the manufacturers that you are interested in.
1. Select the manufacturer(s) of interest.
2. Click Continue. This may be repeated until you reach your desired results.
Note
Options related to result display can be found in Options under the Library section. To learn more, refer to
Appendix 8 - Options.
65
6.4 View Data and Previews

You can view details and previews for your search results through properties. NetZoom Pro library
shapes and stencils come with a wide array of built-in data properties for manufacturer information.
1. Select an equipment shape from the results palette.
2. Select the Properties tab.
3. The built-in data for the selected equipment shape will be displayed. This data comes
directly from the NetZoom Pro library and cannot be modified until it’s been added to
the staging area or configurator.
4. The property fields are listed on the left side of the grid under their respective property
groups. The property values are displayed on the right side of the grid.
5. Select a property in the grid. Its description and property name will be displayed below at
the bottom of the properties grid.
7. The preview for the selected equipment shape will be below.
8. Click the tabs on top to see the available views (Front, Rear, Top, etc…) for the node.
66
6.5 Customize Library Data Display

The amount of data that NetZoom Pro provides and can be expanded upon can be overwhelming
sometimes. We’ve added the customization filter so you only see what matters to you to help find what
you need quickly.
1. Select an equipment shape from the results palette.
2. To customize property display, select the Properties tab and click the Customize
button.
3. Select an entity from the drop down list.
4. Expand each property group.
5. For each entity and each property group, check the properties you wish to view.
Uncheck the properties you do not wish to view.
6. You may re-arrange the display order of properties within a group using the icons.
7. Click Apply. This will customize your property grid display.
67
6.6 Use Library Services

NetZoom Pro comes with a variety of services for subscribers that allow them to enhance the way they
use the NetZoom Pro library.
Request Shape
If an equipment shape doesn’t exist in the NetZoom Pro library, you can request that we develop it
and add it to the NetZoom Pro Library:
1. Right-click on an equipment shape in search results and click Request Shape...
2. Enter your information along with Shape Details. Provide as much information as
possible –manufacturer, equipment type, comments, URL, other notes.
3. Click the icon to add new shapes to request. To remove a shape from request, click
Delete.
4. Click Submit. You must have an Internet connection.
5. Once the shape(s) are developed, you will be notified through e-mail.
Note
It is recommended that you submit shape requests through

www.netzoomsymbols.com/customershaperequest/support/vs_shaperequest.aspx.
This helps you track the status and submit attachments. Website submissions will receive priority for
development.
68
Report Shape
If you feel an equipment shape has inaccurate data or images, you can report the shape for correction:
1. Right-click on the equipment shape in search results and click Report Shape...
2. Enter your information along with detailed notes.
3. Click Submit. You must have an Internet connection.
4. Once the shape(s) are corrected, you will be notified through e-mail.
Notes
If you have already added the shape to your Live Site, you will need to replace it once the shape has been
updated.
69
C O N F I G U R A T O R A N D F A V O R I T E S
CHAPTER 7 – Configurator and Favorites

This chapter will teach you how to pre-configure racks and equipment chassis for quick access and easy use.
You will also learn how to manage configured racks and equipment within sets in the Configurator, how to
import pre-configured equipment, export configured device data, and how to use configured equipment in
your data center site.
T
he Configurator is where users collect, manage, and customize racks and equipment shapes by
populating them with cards, modules, or customizing property values so they match their real-life
counterparts. Using the Configurator, you can create your own personalized library, or inventory
of equipment that can be later used to model your data center site quickly and easily.
WS -X6 K-S UP 2-2GE Switch Load
100%
POR T 1 POR T 2
T
E
1 TUS TEM SOL MGM ET
STA SYS CON PWR RES CO NSOLE 1%
POR T
MO DE
CO NSOLE PCMCIA EJECT
SUPER VISOR 2 LINK LINK
WS -X6 K-S UP 2-2GE Switch Load

100%
POR T 1 POR T 2
T
E
2 TUS TEM SOL MGM ET
1 3 5 7 9 11 13 15 STA SYS CON PWR RES CO NSOLE 1%
POR T
MO DE
TUS SUPER VISOR 2
CO NSOLE PCMCIA EJECT
LINK LINK
STA
2 4 6 8 10 12 14 16
E E E E E E E E E E E E E E E E
LIN LIN LIN LIN LIN LIN LIN LIN LIN LIN LIN 11 LIN LIN 13 LIN LIN 15 LIN 3
1 2 3 4 5 6 7 8 9 10 12 14 16
4
US
AT
ST
PCMCIA EJECT
5 TUS
STA
PCMCIA EJECT
WS-SUP720
6 TUS
STA
DIS K 0
PCMCIA EJECT
P ORT 2
T
CONS OL E
SE
P ORT 1
RE
DIS K 1
EM
PW E
US
TIV
E JE CT 1 3 5 7 9 11 13 15
MT
MG R
AT
ST
AC
SY
ST
US
STAT
7
K
2 4 6 8 10 12 14 16
E JE CT
LIN
LIN
LIN
SUPERVISOR 720 WIT H INT EGRAT ED SWIT CH FABRIC
LINE LINE LINE LINE LINE LINE LINE LINE LINE LINE LINE 11 LINE LINE 13 LINE LINE 15 LINE
1 2 3 4 5 6 7 8 9 10 12 14 16
1 3 5 7 9 11 13 15
US
STAT
8 2 4 6 8 10 12 14 16
FAN LINE LINE LINE LINE LINE LINE LINE LINE LINE LINE LINE 11 LINE LINE 13 LINE LINE 15 LINE
1 2 3 4 5 6 7 8 9 10 12 14 16
STATUS
1 3 5 7 9 11 13 15
US
STAT
9 2 4 6 8 10 12 14 16
LINE LINE LINE LINE LINE LINE LINE LINE LINE LINE LINE 11 LINE LINE 13 LINE LINE 15 LINE
1 2 3 4 5 6 7 8 9 10 12 14 16
0
1 1
0 0
INPUT FA N OUTPUT
OK OK FA IL INPUT FA N OUTPUT INPUT FA N OUTPUT
OK OK FA IL OK OK FA IL
70
7.1 Introduction to the Configurator

Using configured shapes, you can re-create equipment within NetZoom Pro that reflects the same
configuration as the equipment in your real data center. Saving configured shapes in the
Configurator allows you to save time later by reducing the amount of time and effort required to
search for shapes and repeatedly customize them in your data centers. You can quickly and easily
access the configured equipment directly from the Configurator.
The Configurator comes with three categories. Each category can contain multiple sets where you
can place and share configured racks and equipment.
 My Devices - Accessible only to you. My devices is often used as a “favorite” shapes

set, or as a staging area to configure shapes to add to the Enterprise Device list.
 Site Devices - Accessible to everyone working on the current data center site.
71
7.2 Begin Configuration in Configurator
You can create your own configuration sets and then add and customize any configurable
equipment or rack here. A set is where configured equipment can be grouped together and
managed. You can create as many sets as required and add as much equipment as you need.
1. Click Library under the Configurator tab.
2. Right-click on My Devices, Site Devices, or Enterprise Devices and select Add Set…
3. Provide a unique Name and Description.
4. Click Add.
5. Search for racks or equipment shapes in the NetZoom Pro library. To learn more, refer
to Section 6.2 - Search Library.
6. Select a set in My Devices or Site Devices.
72
7. Add the racks or equipment to the set:
 Right-click on the shape in the results palette and click Add to [Set]…
OR
 Select the shape from the results palette and drag and drop it into one of the sets in
My Devices or Site Devices.
8. Provide a Name and Description for the equipment.
9. Click Add. This will add a copy of the selected shape from the NetZoom Pro library to
the selected set in the Configurator.
73
10. You may drag and drop shapes from My Devices to Site Devices. You can move
equipment between different sets by dragging and dropping shapes from one set to
another.
11. To rename a set, right-click on the set and Click Rename…
12. Provide a new unique Name and Description then click Update.
13. To duplicate a rack or equipment in a set, right-click on the shape and click Duplicate.
Provide a new unique Name and Notes then click Duplicate.
14. To remove a set along with all the equipment in it, right-click on the set and click
Delete.
15. To remove a rack or equipment from a set, right-click on the shape and click Remove.
This will remove the equipment permanently from the set.
Note
You can reuse configured devices over and over again without re-crating them over and over again. The Copy
and Paste commands work the same as the Duplicate command.
16. To add a configured rack or equipment from your data center to a set in Site Devices or
My Devices, right-click on a rack or equipment in your Explorer under the Home tab
and click Add to Set.
17. Select My Devices or Site Devices from the drop down.
74
18. Selectthe desired set and click OK. This will add a copy of the selected rack or
equipment to the selected set in Configurator. Make sure the equipment shape has a
unique name that doesn’t exist previously in the set.
75
7.3 Rack Configuration

Racks can be configured directly within a data center site or within a Configurator set. Racks can be
configured with all devices in place, or partially configured (if all racks get PDU’s and a rear patch
panel you can add just those devices, add the rack to your site then add the rest of the equipment
that belongs in the rack). Devices can be added to both sides or only one side of the rack at a time
or rack units can be blocked off and held as reserved.
1. Select and expand a rack. Expand the view (front or rear) that you wish to configure.
The rack units and in out plugs will be displayed.
2. To insert rack mountable equipment on to a rack unit, select an available rack unit in the
rack. If the equipment occupies more than one rack unit, make sure the appropriate
amount of rack units are available on either side before mounting the equipment.
3. Search the library for rack mountable equipment. To learn more, refer to Section 10.2 -
Search Library.
4. Expand the rack mountable equipment shape from search results.
76
5. Right-click the desired view for the equipment and click: Add to [Rack Unit]…
6. You may also, drag and drop the desired view of the equipment directly into the rack
unit. This will insert the equipment on both sides of the rack mounted upwards.
7. Provide a Name and Description for the equipment and click Add. If the equipment
occupies more than one rack unit, each occupied rack unit will be marked red.
Note:
You may change the mounting options while on the “Add Device” screen by checking or un-checking options
to mount devices as Zero RU devices or only mount on one side of the rack. You may also mount devices on
top of a Rack by placing rack-mountable devices or a shelf in the special rack unit “RU TOP” and then placing
devices in the shelf.
8. To prevent rack units from being used, right-click on a rack unit and click Block. To
block all rack units on both sides of the rack, right-click on the rack and click Block
Remaining Slots.
77
9. Blocked rack units cannot be configured unless they are unblocked. To unblock a rack
unit, right-click on the rack unit and click Unblock. To unlock all rack units, right-click
on the rack and click Unblock Blocked Slots.
10. To remove an equipment from a rack, right-click on the equipment within the rack unit
or in-out plug and click Remove. This will remove the equipment from both sides of the
rack (if it exists on both sides).
11. To remove all equipment from a rack and clear the rack, right-click on the rack and click
Empty Rack. This will remove all the equipment from both sides of the rack.
12. If you mounted the wrong view of the equipment on the wrong side of the rack, you
may switch the views on both sides of the rack for the equipment. Right-click on the
rack mounted equipment and click Swap Views.
13. You can also move rack mountable up or down within a rack:
 Drag and drop the device from the rack unit to a different rack unit (make sure the
appropriate amount of space is available for the equipment to be inserted).
OR
 Right-click on the equipment within the rack unit, and click Move Up or Move
Down. Repeat this till you move the equipment where you want it.
Note
Move Up, Move Down and Swap Views right-click menu commands do not work on equipment within In
Out Plugs.
78
7.4 Configure Equipment
Equipment chassis can be configured directly within a data center site or within a Configurator set.
You can configure a chassis with any number of cards/modules, or enter custom property values.
1. Select and expand your desired equipment. Expand the view that you wish to configure.
The slots will be displayed.
2. Right-click on the equipment and click Related Shapes to find all the compatible cards
and modules. You may also search the library for compatible cards and modules. To
learn more, refer to Section 6.2 - Search Library.
3. To insert a card or module on an equipment slot, select an available slot in the

equipment.
4. Expand the desired card or module under the Related tab in the results palette.
5. Right-click the desired view for the card or module and click Add to [Slot]… This will
add the selected view of the compatible card or module to the selected slot of the
equipment on the desired view.
6. You may also drag and drop the desired view of the card or module directly into the slot.
79
7. Provide a Name and Description for the equipment and click Add.
8. To remove a card or module from a chassis, right-click on the card or module within the
slot and click Remove.
9. To remove all cards and modules from a chassis, right-click on the shape view and click
Empty Shape. This will remove all the cards and modules from the selected view.
10. To add a card or module that takes up more than one slot, first right-click on the chassis
and select ‘Split/Merge Slots’.
11. Check the boxes next to the two slots you wish to merge and click Merge.
80
12. Or check the box of the one slot you wish to split and click Split.
Note
Slots must be empty when they are either merged or split.
81
7.5 Use Configured Racks & Equipment

You can use the equipment that you’ve configured in your live data center site.
1. Click Library under the Home tab.
3. Select a set from either the My Devices drop down list or Site Devices drop down list.
82
7.6 Import Configured Racks & Equipment
Configured racks and equipment can be imported from Excel spreadsheets into sets within My
Devices. Locations or sets cannot be imported into the Configurator.
To import racks and equipment:
1. To import from Microsoft Excel, click Excel under the Configurator tab in the Import
group.
2. Refer to Section 9.4 - Importing Racks and Equipment.
Note
Make sure before importing equipment into a Configurator Set, the spreadsheet you are using does not contain
a column called 'SetName' or that the column does not contain values.
83
7.7 Export Configured Racks & Equipment to

Spreadsheet
Equipment can be exported from within NetZoom Pro into an RDL report, this report can be saved in
many formats.
1. Select a set or device.
2. Click Excel under the Configurator tab in the Export group.
3. Click Save Format As… to save the RDL report to Excel.
84
I M P O R T A N D E X P O R T U S I N G M I C R O S O F T V I S I O
CHAPTER 8 – Import and Export Using

Microsoft Visio
This chapter will help you import your existing NetZoom diagrams from Microsoft Visio to your data
center site, and export your data center racks into Microsoft Visio diagrams.
A
s a subscriber of NetZoom products, you may have existing rack diagrams created using
NetZoom or NetZoom Pro in Microsoft Visio. You can leverage these diagrams and import
them into your data centers.
Please refer to ActiveX and Visio settings for this feature.
85
8.1 Prepare NetZoom Diagrams for Import

There are some items to be aware of when importing a diagram from Microsoft Visio into
NetZoom Pro:
 A shape must be a NetZoom shape to be able to import
 Cards inside of a chassis will not import
 You can import properties from your Visio document if you create them in NetZoom Pro
first.
There are two kinds of diagrams you can import – Single Rack Diagrams and Multi Rack Diagrams.
A Single Rack Diagram allows you to import a single rack elevation within a location.
86
A Multi Rack Diagram allows you to import multiple rack elevations simultaneously within a
location.
87
8.2 Import Rack Diagrams from Microsoft Visio

Note
Make sure you create or import the appropriate data center properties before importing diagrams into
NetZoom Pro. See Chapter 10 – Data Center Properties to learn more.
1. Select the Staging Area node or a location within the Staging Area in Explorer under the
Home tab.
2. Click Visio under the Home tab in the Import group.
3. Browse and select the NetZoom diagram file.
4. Click Open. The imported rack(s) will be displayed under the Staging Area in the
respective location.
5. You may drag and drop the rack or location from the Staging Area to the live data
center.
Note
Any connections and watermarks that are part of the rack will not be imported. However, associated data
properties will be imported.
If the diagram is not built in RackBuilder, you will be prompted. Click Yes to continue.
88
8.3 Export to Microsoft Visio Diagrams

Racks and equipment can also be exported out of NetZoom Pro and directly into Visio for fast and
accurate diagraming.
To export a rack or device to Microsoft Visio:
1. Select a rack or a device view in Explorer under the Home tab.
2. Or select a rack or device view in My Devices or Site Devices.
3. Click Visio under the Export group.
4. The selected rack or equipment will be exported to Microsoft Visio. In case of a rack,
the front and rear views will be exported to separate ‘Front’ and ‘Rear’ sheets.
5. Save and close the file.
89
I M P O R T A N D E X P O R T U S I N G M I C R O S O F T E X C E L
CHAPTER 9 – Import and Export Using

Microsoft Excel
This chapter will help you import your data center hierarchy and rack elevations from Microsoft Excel
spreadsheets and export data center information to Microsoft Excel spreadsheets.
I
mport is the preferred way of entering devices into NetZoom Pro, it is the simplest and fastest
way to configure and create your Locations, Racks, Servers, Chassis, Cards and Modules and
quickly add them to NetZoom Pro.
Along with the equipment you’re adding to NetZoom Pro you can also supply properties with that
equipment as well. This section will show you how to prepare and import your spread sheets, and
export data from the application to Excel.
90
9.1 Creating a Location Import Sheet
Good planning and accurate layout is critical for a successful import, this section will teach you how
to create a physical layout import.
1. Rename the first worksheet to the highest level location in your data center. (in the above
example Floor 10 is the highest location, Room A is in Floor 10 and Row 1-6 are in Room A)
2. Data center infrastructure can be divided into multiple location levels. Create columns
(maximum ten) to represent each location level as LocLevel1, LocLevel2, LocLevel3, and so on.
3. Use the first row in each worksheet to enter column headings. LocLevel1 and LocLevel2 are
required.
4. Create the rest of the columns to match any properties you wish to import for the locations. The
column headings must match the property name of the property in NetZoom Pro, so the
property values can be automatically imported (In the above example PowerThreshold and
HeatThreshold values will be imported for the locations because these properties already exist in
NetZoom Pro and the column headers match the property name).
5. Document your data center infrastructure under each location level in a hierarchical manner.
Each row represents a location or sub-location. Sub-locations will be defined along with their
path (in the above example Room A is a sub location of Floor 10, and Row 1 is a sub location of
Room A making this hierarchy 3 levels deep).
6. You can use the columns Xpos , Ypos, Xtiles, Ytiles to position the location on the site floor
map. These settings are optional for import, however required for the Site Preview to display
properly. To learn more, refer to Section 13.5 – How to Customize Site Layout Previews.
7. If you provide address or longitude and latitude information for locations, connections made
between different locations will be displayed on the Location Map previews.
91
9.2 Importing Locations

This section will show you how to import the location import file created in section 9.1.
Note
Make sure you create or import the appropriate data center and enterprise properties before importing.
1. Select the Staging Area node in Explorer under the Home tab.
2. Click Excel under the Home tab in the Import group. Click … to browse and select the
spreadsheet. Click Open.
3. Check the worksheet containing the location hierarchy from the drop down below. Click the
Select worksheet box again to import more than one tab.
4. Select the ‘Recalculate after importing’ option if you wish to recalculate all the formula based
property values after importing.
5. Click Import.
6. An import status will be presented. Click OK when complete. Your data center infrastructure
will be displayed in the Staging Area.
92
9.3 Creating a Device Import Sheet

Importing your racks and devices from Excel into NetZoom Pro is the fastest and most accurate way of
creating your data center. This section will show you how to layout your Device Import Spreadsheet.
1. Create and rename following worksheets to correspond to each location in your data center. (e.g.
Equipment for Row 1 should go into a tab named Row 1)
2. Create the following columns in each worksheet. These columns are required and must contain
values for each entry. You may create any additional columns you wish
 EQID – Identifies the equipment in the NetZoom Pro library. Make sure the EQID is
accurate and exists in the NetZoom Pro library.
 DeviceLabel – Provides a user-friendly display name for the equipment. By default, the
product number will be used as the eLabel.
 NodeType – Determines how the equipment will be mounted. If this value is not
provided, all equipment will be placed on the floor. To learn about the node type codes
and their definitions, refer to Appendix 5 - Node Type Codes for Import.
 Position – Determines where to place the equipment in the rack, or the card/module in
the chassis. If a value is not provided, equipment will be automatically mounted based on
the settings provided during import.
 AssetID – Used to uniquely identify the equipment when making Connectivity imports.
It is recommended that at least the Racks be given an Asset ID.
93
3. You may choose to create the following columns to take advantage of certain features:
 Xpos, Ypos, Xtiles, Ytiles, and Angle - Allows you to position the Racks and Floor
devices on the site floor map. These settings are optional for import, however required
for the Site Preview to display properly. To learn more, refer to Section 13.5 – How to
Customize Site Layout Previews.
 RowNumber and ColNumber – Allows you to map the floor equipment or rack with a
placeholder on the layout template to generate accurate floor layouts. The following
values (-1, 0, [blank]) mean the position will be automatically determined by NetZoom
Pro.
These settings are optional for import, however required for the Location Previews &
Physical Layouts to display properly. To learn more, refer to Section 13.4 – How to
Customize Location Layouts and Templates.
 Tenant – Used to assign a Tenant during import. Do not give a Rack a Tenant value
and Tenants must be imported first.
 SetName – Allows you to select the equipment from a set in ‘Site Devices’ within the
Configurator. In this case, SetName must correspond to the name of the set and eLabel
must correspond to the equipment name in the set. The matching configured equipment
will be selected directly from the Configurator instead of the NetZoom Pro library. You
must also provide the EQID.
4. Create the rest of the columns for any additional properties you wish to import. The column
headings must match the property names in NetZoom Pro, so the property values can be
automatically imported.
5. Enter a row entry for each piece of floor equipment and rack along with values for each column
(as pictured in the example Rack R3.01 is listed at the top of the sheet highlighted in yellow).
6. For each rack, list all of the rack mountable equipment directly under the rack entry along with
values for each column (as pictured in the example all of the devices that belong in R3.01 are
listed under it).
7. For each piece of equipment, list all the configured cards and modules directly under the
equipment entry along with values for each column.
8. Once you are done, you may modify your spreadsheet by inserting additional locations,
equipment, or properties. You may also create new worksheets or tables for each location as
well.
9. Save and close the spreadsheet.
94
9.4 Importing Racks and Equipment

This section will show you how to import the Device import file created in section 9.3.
Note
Make sure you create or import the appropriate data center and enterprise properties before importing.
1. Select a node (location for importing racks and equipment, rack for importing rack mounted
equipment) within the Staging Area in Explorer under the Home tab.
2. Click Excel under the Home tab in the Import group. Click … to browse and select the
spreadsheet. Click Open.
3. Select the worksheet containing the racks and equipment. Worksheets will be imported within
the locations if they already exist (based on the matching worksheet name), else new locations
will be created. Click the Select worksheet box again to import more than one tab.
4. Select the ‘Recalculate after importing’ option if you wish to recalculate all the formula based
property values after importing.
5. Click Import.
95
6. An import status will be presented. Click OK when complete. Your racks and equipment will be
displayed in the respective locations within the Staging Area. If the locations you imported
already existed, they will be imported into those locations, else the locations will be created.
7. You may drag and drop to move the locations or racks from the Staging Area into the live data
center.
Note
During import, often equipment may not fit as you planned due to lack of space, or perhaps the equipment
cannot be mounted on a slot or rack unit, or for other reasons. Such equipment will be placed outside within the
location. To place them properly, you must manually place them where they belong.
96
9.5 Export Information

NetZoom Pro can export the information from a location node into an Excel compatible format. This
section will teach you how to Export from NetZoom Pro.
1. Select a location in Explorer under the Home tab.
2. Click Excel under the Home tab in the Export group.
3. Click Export. The data will be exported to a RDL report; this report can be saved into Excel by
selecting Excel from the Select a format drop down box.
4. Save and close the exported file.
97
D A T A C E N T E R P R O P E R T I E S
CHAPTER 10 – Data Center Properties

This chapter will help you to create, manage, import, and export data center properties and data.
N
etZoom Pro comes with a rich set of pre-defined properties and data for different entities and
equipment. However as each data center is different NetZoom Pro gives you the ability to
create your own custom properties to track and manage what matters most to you. This
ensures that you can report on all the information that is relevant to your data center site.
98
10.1 Create Data Center Properties

This section will teach users to manually create and apply data enter properties.
1. Click Properties under the Settings tab.
2. Select the desired entity.
3. Click the icon.
4. Enter a Property Group Name. You may select an existing group name or provide a new group
name. This is used for categorizing properties.
5. Enter a Property Name to uniquely identify each property within the entity. Property names
can contain letters or numbers and cannot contain spaces. Property names must start with a
letter and cannot start with the sequence ‘xml’.
6. Enter a user-friendly Display Name. Display names need not be unique. It may or may not be
the same as the Property Name.
7. Select a Data Type. Find a detailed list of the data types in Appendix 4 - Data Types for
Properties.
8. If you chose the Data Type as ‘varchar’ or ‘nvarchar’, you must enter a Data Width to specify
the value limit.
99
9. If you chose the Data Type as ‘int’, ‘bigint’ or ‘float’, select a Conversion. This is used to
convert units of property values. This can be Dimensions, Weight, Temperature, Power, Heat or
None.
10. You may provide a Default Value. This can be a constant value or a formula based expression
that can be calculated. To learn more about how to provide formula based expressions, please
refer to Section 10.3 – Create Expression Based Data Center Properties.
11. Select a User Control. This is the control used to display values. Find a detailed list of these
User controls in Appendix 6 - User Controls for Properties. If you chose the User Control as
‘Checkbox’, the Data Type must be ‘Bit’.
12. You may provide a Description. If you chose the User Control as ‘ComboBox’, ‘RComboBox’
or ‘Dropdownlist’ the Description must contain the combo box values separated by a | symbol.
Example: Copper|Fiber|Power.
13. SelectRequired if the property is required in the application such as in reports, diagrams, etc.
Marking a property Required prevents the user from removing it. Required properties are
marked with an * (asterisk) in the properties grid.
14. Select URL if the property value will be a website URL. This will allow the user to launch the
value URL through the properties pane. The Data Type for URL properties must be 'nvarchar'.
15. Click Save. The property will be displayed under its group for the respective entity.
16. To modify a property definition, select a property and modify its details. Click Save. All required
fields must be provided. Property must be applied after modification to reflect the changes
throughout the data center site.
17. To apply a single property at a time, select the property and click Apply.
18. To apply multiple properties simultaneously, check the properties and click Apply All. You may
use the icons to check or uncheck all properties for each entity.
19. To unapply a property at a time, select the property and click Unapply. Unapply properties with
caution, as unapplying a property results in loss of data.
20. To unapply multiple properties simultaneously, uncheck the properties and click Apply All.
Unapply properties with caution, as unapplying a property results in loss of data. You may use
the icons to check or uncheck all properties for each entity.
21. To remove a property, select the property under the appropriate entity. Make sure the selected
property is not marked Required or NetZoom.
100
Note
Properties marked ‘NetZoom’ are properties that are built-in NetZoom Pro properties (not custom). Such
properties are grayed out. They are mandatory and cannot be removed or modified.
22. Selectthe property again and click the icon. Once a property is removed, all the data for that
property will be lost.
23. Click the Excel or Quick Report icon to generate a report on data center properties.
101
10.2 Import Data Center Properties from Spreadsheet

This section will teach users to create a data center property import sheet as well as how to import it into
NetZoom Pro.
Creating a Data Center Property Import Sheet
1. Click Properties on the Settings tab.
2. Create the following columns in a worksheet. These columns are required and must contain
values for each entry. You may create any additional columns you wish:
 EntityType – *Required* what entities will this property apply to? If you’d like for the property to
apply to more than one entity you’ll need to create a separate entry for each applicable entity type.
 GroupName – *Required* Group Name is the name of the collection that the property is placed
under; this can be one of the pre-existing collections, or a new one of your own creation.
 pDataType – *Required* what kind of data will be in this property? Find a detailed list of
the data types in Appendix 4 – Data Types for Properties.
 pName – *Required* pName is the name of the property in the SQL database, this is also the
name you’ll need to use on your device import sheet to map your new property value to the
property you’re creating. Spaces and special characters will not work here.
 pLabel – *Required* pLabel is the friendly user name for pName, it’s what will be displayed in
the application for users to see. Spaces and special characters will work in this label.
 pGroupOrder – Group order is the order that the properties will be displayed in their grouping.
 pDescription – This is a description of the property.
 pDefaultValue – Is there a default value set until a new value is set?
 plsRequired – Select Required if the property is required in the application.
 IsURL – Select URL if the property value will be a website URL
Note
When providing data in a spreadsheet, data type must be entered with the data width in parentheses. Example:
varchar(32), int(8), etc. Conversion must be entered as follows: D for dimensions (US/Metric), W for weight
(US/Metric), T for temperature (US/Metric), P for power and H for heat. All other property field rules apply as
specified above.
102
Importing Data Center Properties from Excel
1. Click Properties on the Settings tab.
2. Click the icon to import the data center properties from the spreadsheet.
3. Click … to browse and select the properties spreadsheet that you filled in.
4. Select the sheet containing the properties.
5. Click Import.
6. Click Close to exit the import screen.
103
10.3 Create Expression Based Data Center Properties

Properties values are often not constant or simple. Many times they are dependent on other values
and need to be calculated based on a variety of parameters or using a formula.
Using the expression builder, you can provide formula or expressions for property values using
parameters. This enables you to automatically calculate and generate dynamic values for properties.
Values will automatically update based on changes in parameters.
1. Click Properties on the Settings tab. Select a desired entity. Create a new property or expand a
property group and select an existing property. If you select an existing property, make sure the
property in unapplied. Do the following for the default value field.
OR
2. Click Properties in the Home tab. Select a property for a node in Explorer.
Note
For the property, make sure the Data Type is not ‘Bit’ and the User Control is ‘Label’.
3. Enter an ‘=’ symbol.
4. Click … to launch expression builder.
104
5. Create an expression. To learn more, refer to Appendix 2 - Expression Builder Functions,

Constants, and Operators.
 Select a category on the left: Functions, Operators, or Constants. You may expand a
category to select a specific category.
 Select a sub-category in the center.
 Double click a constant, function, operator or property on the right to place and use in
the expression above.
6. Some examples are as follows:

 RACK!HeatThreshold - RACK!HeatUsed
Finds the difference between the threshold heat and the current heat usage to deliver the
available cooling capacity for a rack
 DEVICE!Power * 3.4123
Finds the current heat usage for a device based on its current power by multiplying the
power by 3.4123
7. Click Validate.
8. Click Save.
9. Click the icon. If the icon turns green , the expression was evaluated successfully, if the
icon turns red , the expression resulted in an error, and you will have to revise the expression.
10. Once an expression is provided for a property, you must recalculate to retrieve updated values
for the property expressions.
105
10.4 Applying and Deleting Properties

This section will show you how to apply a property after it is created and delete properties you no
longer need.
Applying a Data center Property

This section will teach you to apply a data center property.
1. Click Properties under the Settings tab.
2. Select an Entity and an un-applied property from your property list then click Apply.
3. To apply multiple properties simultaneously, check the properties and click Apply All. You may
use the icons to check or uncheck all properties for each entity.
Deleting a Data Center Property

This section will teach you to delete a data center property.
1. To remove a property, select the property under the appropriate entity. Make sure the selected
property is not marked Required or NetZoom.
Note
Properties marked ‘NetZoom’ are properties that are built-in NetZoom Pro properties (not custom). Such
properties are grayed out. They are mandatory and cannot be removed or modified.
2. To unapply one property at a time, select the property and click Unapply. Unapply properties
with caution, as unapplying a property results in loss of data for that property, reapplying the
property will not restore the data.
3. To unapply multiple properties simultaneously, uncheck the properties and click Apply All.
Unapply properties with caution, as unapplying a property results in loss of data. You may use
the icons to check or uncheck all properties for each entity.
4. Select the property again and click the icon.
106
10.5 View Data, Layout, and Previews

The properties pane displays property values for a selected node along with preview images, device
lists, and location layouts.
1. Select a node.
2. Click Properties under the Home tab or under the Connectivity tab or under the Configurator.
3. Select the Properties tab. Properties displayed will vary by the entity of the selected node.
4. The property values are displayed on the right side of the grid in the center pane.
5. Select a property in the grid. Its description and property name will be displayed below at the
bottom of the properties grid.
6. You may edit property values in the properties grid. Properties that are grayed are read-only
properties. You can provide constant values or expression based formulas. To learn more, refer
to Section 10.3 - Create Expression Based Data Center Properties.
7. To recalculate values for properties within formulas and expressions, click Recalculate at the
bottom of the properties grid or right-click on the site node in Explorer and select Recalculate
or click the icon next to the property value in the property grid.
107
10.6 Customize Property Display

NetZoom Pro allows users to customize the properties that each users sees, if you wish to no longer see
properties that don’t apply to you or what you do you can turn them off for yourself here while other
users can continue to use them.
1. Click Properties under the Home tab or under the Connectivity tab or under the Configurator
tab.
2. Select the node tab.
3. Click the Customize button.
5. Expand each property group.
6. For each entity and each property group, check the properties you wish to view. Uncheck the
properties you do not wish to view.
7. You may re-arrange the display order of properties within a group using the icons.
8. Click Apply. This will customize your property grid display.
108
10.7 Customize Capacity Priority

NetZoom Pro allows users to customize the priority order for capacity properties.
Customize Site Capacity Priority
1. Click Properties under the Home.
2. Select the Site node.
3. Click the Capacity Priority button.
4. You may re-arrange the display order of properties within a group using the icons for each
capacity type.
5. Click Apply. This will change the priority order for your capacity properties for the entire Site.
Note
Device specific priority settings will not be over-ridden.
109
Customize Device Specific Capacity Priority
1. Click Properties under the Home.
2. Select the specific device node you wish to set.
3. Click the Capacity Priority button.
4. You may re-arrange the display order of properties within a group using the icons for each
capacity type.
5. Click Apply. This will change the priority order for your capacity properties for the specific
device.
6. If the window color is Green, the device is using the Site specific settings. If the window color is
Blue, the device is using device specific settings. Click ‘Reset’ to revert back to Site settings.
Note
Within the Capacity group in the properties grid for ‘Power’, ‘Temperature’, and ‘Heat’; if there is a Blue
square next to the icon the property is using Site settings for the Capacity Priority. If there is a Green
square next to the icon the property is Device specific settings for the Capacity Priority.
110
10.8 Export and Update Property Data

NetZoom Pro offers you the Site Export and Update feature for users who wish to enter or modify
data for equipment or locations quickly and efficiently. For example, the warranty date may be
extended for all the UPS of a particular manufacturer. In this case, it’s easier to modify data in bulk
rather than enter new information for each asset one at a time.
To enter or modify data in bulk:
1. Click Export under the Site Manager tab.
2. Select “All Locations”, “All Devices” or “Unique EQIDs only”
3. Choose the section of the data center you are interested in from the drop down list.
4. Select one or more entities that you wish to export data for.
5. Select the properties that you wish to export data for. You may use the icons to check or
uncheck all properties at once.
111
Note
The ‘Unique EQIDs Only’ option will export a separate entry for each asset in your data center site (regardless
of number of instances) based on EQID (unique equipment) not GUIDs (instances of equipment). If this
option is not selected, the data will be exported for each instance of each piece of equipment in the data center
based on GUID.
6. Click Export.
7. Browse and select a path to store the exported data in a spreadsheet. Provide a file name and
click Save.
8. Make the necessary changes to the data and save the spreadsheet in *.xlsx format.
9. Click Update under the Site Manager tab.
10. Click … to browse and select the updated spreadsheet.
11. Select the sheet with the updated data below.
12. Choose “Locations” or “Devices”.
112
13. Select one of the following keys to update:

 GUID – Update each instance of each location or device separately based on GUID
 EQID – Update all instances of each device together based on EQID
 Asset ID – Update each device based on Asset ID
Note
WARNING: Doing an export by checking important properties such as EQID, eLabel, AssetID, etc. without
the Unique Only option selected, and then updating this spreadsheet back by checking all important properties
and doing and EQID based update may result in unwanted results such as changing all eLabels.
14. Click Next.
15. Select the entities you that wish to update.
16. Select the properties that you wish to update. You may use the icons to check or uncheck
all properties at once.
17. Click Finish.
113
C O N N E C T I V I T Y M A N A G E M E N T
CHAPTER 11 – Connectivity Management

This chapter will help you create, manage, import, trace power and data connections, and manage cabling for
your data center site.
C
abling and connectivity management is an essential aspect of data center management. Managing
connectivity allows users to easily trace cabling and troubleshoot any connection issues.
114
11.1 Manage Connections Manually

This section will teach users the basics of the connectivity pane in NetZoom Pro. It will show users how
to create fast and easy connections in your live data center site; quickly and accurately documenting
connections.
Creating a connection
1. Click Connections under the Connectivity tab.
2. Drill down to select the piece of equipment in your data center that you wish to make
connections from.
3. Right-click on the equipment and select ‘Add device to left pane’.
4. Drill down to select another piece of equipment in your data center that you wish to make
connections to.
5. Right-click on this equipment and select ‘Add device to right pane’.
6. Select a port on a piece of equipment on the left pane. This is the beginning of the connection.
7. Select a port on the equipment on the right pane. This is the end of the connection.
8. Click the icon on top to create the connection. Data ports must connect to data ports and
power to power ports.
115
9. Click OK. Connected ports will display with a check mark on their icon along with details.
10. To find the other end of a connection, right-click on a port and select a connection from the list.
This will find and highlight the connected port.
Breaking a connection
1. To disconnect a connection, select a connected port and click the icon.
2. Click OK. This will disconnect the connection made through the selected port.
Adding a cable to a connection

1. To associate a cable with a port, click the icon on top of the interface.
2. Choose a manufacturer from the drop down, and select a cable. Details will be displayed on the
right. Click Apply.
3. You can preview equipment by clicking the Preview tab, and view its details by clicking the
Device tab.
4. You can view port details by clicking the Port tab, and you can view its associated cable details
under the Cable tab.
Blocking Ports
1. To block a port, select a non-connected port and click the icon.
2. To un-block a port, select a blocked port and click the icon.
3. To remove equipment from the pane, click the icon.
116
11.2 Manage Cables

NetZoom Pro enables users to create, assign, and document cables and all related details of cables and
connections. This section will show you how to create and import cables in NetZoom Pro.
Manually creating a new cable
1. Click Cables under the Connectivity tab.
2. To view existing cables, choose a manufacturer from the drop down, and select a cable. Details
will be displayed on the right along with a preview.
3. Click the icon to sync all the existing cables from the library.
4. To add a new cable, click the icon.
5. Enter the new cable details and click Save.
6. To remove a cable from the library, select a manufacturer and select a cable and click the
icon.
7. To export a list of all the cables, click the icon at the bottom or click the icon on top.
117
Importing new cables

1. To download the template for importing cables, click the icon at the bottom.
2. Enter your cable information on the sheet, only the cable name and manufacturer are required.
Note: Cable names within a manufacturer must be unique; the rest of the values may be
repeated.
3. Click the icon to import the cables.
4. Click the … button to browse and select the cable import file.
5. Choose the cable worksheet from the drop down list.
6. Click Import.
118
11.3 Import Connections

The fastest way to make a large amount of connections is importing from an Excel spreadsheet. This
section will show you how to create connectivity import sheets and show you how to import that data
into NetZoom Pro.
Introduction to connectivity import
In order to import your connections you’ll need to have first imported, configured and verified all of
the devices in your Device Import so that you have ports available and ready to make connections.
You’ll also need to ensure that any rack where you’ll be importing connections to has an Asset ID. If
your organization doesn’t use AssetID’s you’ll need to fill in some unique value for each rack to act
as a stand in (Some users have used Serial Numbers as a stand in for Asset ID).
1. FromAsset – This is the first string of the connection, the formula is: AssetID~ F or R based
on what side of the rack that you’re making the connection on ~ RU#X This is the RU that the
device starts at, which is the lowest RU that it fills.
Example: AssetID~F~RU#7
For some devices the string can stop at the rack unit if that’s where the port in question resides.
However, for some devices the port will be inside of a card or module; in NetZoom Pro those
are referred to as Slots. You’ll need to refer to the device in question to check if it has slots and
how many slots it may have. Some devices with modular ports may have several levels of Slots
before the port itself.
For Devices with slots a connectivity string can appear much longer:
AssetID~(F/R)~RU#X~Slot#Y~Slot#Z
Example: AssetID~F~RU#7~Slot#1~Slot#2
2. FromPort – This is the port name that your making your connection to, it should appear exactly
as it does in NetZoom, typically that means the type of port that it is along with a port number,
such as in our example of RJ45#1.
3. ToAsset – This is the same as FromAsset but for the destination port.
4. ToPort – This is the same as FromPort but for the destination port.
5. Cable – The type of cable used, this will correspond to an existing cable in your cable list
119
Import Connectivity Spreadsheet
This section will provide the required fields for a connectivity import and teach you the steps to
import your spreadsheet.
1. List the connections within a spreadsheet. You must provide the following fields as columns.
 FromAsset
 ToAsset
 FromPort
 ToPort
 Cable
2. Select Connections from the Import group under the Connectivity tab.
3. Click … to browse and select the connectivity spreadsheet that you filled in.
4. Select the sheet containing the connections.
5. Click Import.
120
Import Port Data Spreadsheet
This section will provide the required fields for a Port Data import and teach you the steps to
import your spreadsheet.
1. To import details for ports, provide the following fields as columns:
 Asset – This will identify the location of the port you are attempting to write
data to. You will require the Asset ID of the rack, then a ~ character, then its
view (F for Front or R for Rear), then a ~ character, then rack unit containing
the equipment.
Example: ASSETID~F~RU#4
If the port is within a card/module within a chassis, then provide an additional ~

character, and list the slot label containing the desired card/ module (note: this
may transit more than one slot as in the example)
Example: ASSETID~F~RU#4~Slot#2~Slot#1
 Port – Name of the port

 eLabel – Label for the port
 Description – Description of the port
 PortType – Type of port, power or data
 Gender – Port gender
 CableLabel – Label of the cable associated with the port
2. Click Ports under the Import group under the Connections tab.
121
3. Click … to browse and select the ports spreadsheet that you filled in.
4. Select the sheet containing the port details.
5. Click Import.
122
11.4 Exporting Connectivity Data

NetZoom Pro can also export reports that detail device, Rack, or site level connectivity data. This section
will teach users how to run all three reports.
Exporting Device level Connections
1. Click Properties under the Connectivity tab.

2. Select the device you wish to export connectivity Data for in Explorer.
3. Select the Device Profile Report from the quick reports icon in the upper right hand corner
(the same report exists for all device types).
Exporting Rack level Connections
1. Click Properties under the Connectivity tab.

2. Select the Rack you wish to export connectivity Data for in Explorer.
3. Select the Rack Profile Report from the quick reports icon in the upper right hand corner
(the same report exists for all device types).
Exporting Site level Connections
1. Click Export under the Connectivity tab.
123
11.5 Generating Data Trace and Power Trace Reports

NetZoom Pro also can trace routes of your data and power connections and model them either in an
SVG preview image or in a Microsoft Visio document.
Generating Data Trace Diagrams
This section will teach users to generate data trace diagrams based on connections.
1. Click Connections in the Connectivity tab.
2. Drill down to select equipment in your data center.
3. Right-click on this equipment and select ‘Add device to left pane’. The selection must have
data connections.
4. You can also drill down to select additional equipment in your data center and right-click on this
equipment then select ‘Add device to right pane’. Selecting additional equipment will only
display data trace connections between both pieces of equipment.
5. Click the Trace icon and select ‘Data’ to generate the trace diagram. Check the box for
‘Generate in Visio’ if you wish to generate a Microsoft Visio diagram instead of a SVG
preview. You may also check the box for ‘Simple Device Trace’ if you only want one
connecting line between devices.
124
125
Generating Power Trace Diagrams
This section will teach users to generate power trace diagrams based on connections.
1. Click Connections in the Connectivity tab.
2. Drill down to select equipment in your data center.
3. Right-click on this equipment and select ‘Add device to left pane’. The selection must have
power connections.
4. You can also drill down to select additional equipment in your data center and right-click on this
equipment then select ‘Add device to right pane’. Selecting additional equipment will only
display power trace connections between both pieces of equipment.
5. Click the Trace icon and select ‘Power’ to generate the trace diagram. Check the box for
‘Generate in Visio’ if you wish to generate a Microsoft Visio diagram instead of a SVG
preview. You may also check the box for ‘Simple Device Trace’ if you only want one
connecting line between devices.
126
127
F I N D R A C K S A N D D E V I C E S
CHAPTER 12 – Find Racks and Devices

This chapter will help you to quickly locate racks and equipment on demand within your data center as well
as help you locate racks with available capacity to deploy potential new equipment, and find and replace
obsolete equipment.
A
s data centers become larger, locating assets quickly becomes a challenge. NetZoom Pro enables
users to easily look up information on a specific piece of equipment, find all instances of a
specific manufacturer, product line, equipment type, or product within your data center instantly
and locate equipment within racks or locations.
In NetZoom Pro, data center managers can easily locate existing racks with available power or space
capacity to deploy new equipment. You can also replace instances of obsolete equipment with new up-to-
date assets.
128
12.1 Search by Keyword

The most common search type is a keyword search. Keyword search enables users to enter information
on equipment and find it within the data center site.
1. Click Find under the Home tab, the Configurator tab, or the Connectivity tab.
2. Select a node in the data center you wish to search within.
3. Enter a keyword or phrase, or select a previous one from the drop down list.
4. Select the Any Word or All Words option:
 Any Word – performs a search as if there is a logical ‘OR’ between the search terms.
Example: “Ethernet switch” will find all results that match either of the search terms
“Ethernet” or “Switch.
 All Words - performs a search as if there is a logical ‘AND’ between the search
terms. Example: “Ethernet switch” will find all results that match both search terms
“Ethernet” and “Switch.
5. Click the icon. Results will be displayed in the results list below Explorer.
129
12.2 Search by Product Criteria

Users can Search for specific equipment within the data center by using the By Product Criteria filters,
select a Manufacturer to see all of the devices in your data center by that manufacturer, then further filter
down your results by equipment type, manufacturer product line, or directly by product number.
1. Click Find under the Home tab, the Configurator tab, or the Connectivity tab.
2. Select a node in the data center to search within.
3. Select a manufacturer. The following criteria will be filtered accordingly with respect to the
selection.
4. You may select an equipment type. The following criteria will be filtered accordingly with
respect to the selection.
5. You may select a product line. The following criteria will be filtered accordingly with respect to
the selection.
6. You may select a product.
Note
The more product criteria you select, the more refined your search results will be.
7. Click the icon. Results will be displayed below Explorer.
130
12.3 Navigate Results

Your search results will appear under Explorer.
1. View Explorer in the Home tab, the Configurator tab, or the Connectivity tab.
2. The first result will be checked in the data center.
3. The results will also be listed below Explorer. Double click any result to locate it in the data
center. Selecting the result will display the full path below.
4. Hide or show the results by toggling the icon.
5. Click the icon on top of Explorer to exit the search results.
131
12.4 Find and Replace Equipment

In NetZoom Pro, you can easily find and replace old rack mountable equipment with new hardware.
Find and replace can be used in the Staging Area.
1. Click Library on the Home tab.
2. Search for a device from My Devices or Site Devices that you wish to use as your replacement.
When replacing rack mountable devices; the replacement device must have an equal or smaller
number of rack units than the device you intend to replace.
3. Right-click the device and select ‘ Add to Replacement’. This will designate the device as the
replacement. Only one replacement device may be selected at a time.
4. Select rack mountable device within your data center to replace. Only devices in the Staging Area
may be replaced.
5. Right-click the device you wish replaced and select ‘ Replace with [equipment]’ to replace
the device.
6. Repeat steps 4 and 5 for any rack mountable device in the data center you wish to replace.
7. Click the icon on top of Explorer to clear the replacement.
Note
You can use the Find feature to locate the equipment you wish to replace more easily.
132
F L O O R P L A N S L A Y O U T S A N D P R E V I E W S
CHAPTER 13 – Floor Plan Layouts and

Previews
This chapter will help you customize, import and generate Physical Layouts of your data center in
Microsoft Visio, as well as set up your Location Layout and Site Layout Previews.
D
ata Center floor plan layouts and previews allow you to view your data center
infrastructure like a map from a top down view showing you the big picture and aid in
navigation, troubleshooting, and growth.
There are three types of floor plans in NetZoom Pro:
 Physical Layouts are auto-generated on demand and can be customized using Microsoft
Visio based templates using any Microsoft Visio feature or functionality. Physical layouts are
also color coded to provide a capacity overview of your data center.
 Location Layout Previews are customized using Microsoft Visio based templates and saved
using the “Set Layout” button in Properties on any location.
 Site Layout Previews are customized by setting the properties in the Layout tab for each
location and floor device in your data center site.
133
13.1 How to Generate Physical Layout Floor Plans
Floor plan physical layouts can be auto-generated. Data center floor plans and rack elevations will be
displayed in Visio diagram format. However, connectivity will not be displayed.
1. Click Physical Layouts in the Reports tab.
2. Select a location in Explorer.
3. Select a template.
4. Choose one of the following options:

 First Level Racks and Floor Devices – Display racks and floor equipment immediately
under the selected location
 Second Level Racks and Floor Devices – Display racks and floor equipment immediately
under the selected location and locations under it.
 Any Level Racks and Floor Devices – Display all racks and floor equipment under the
selected location and all the locations under it for all levels.
 Second Level Racks and Floor Devices with Drill Down – Display racks and floor
equipment immediately under the selected location and locations under it along with
individual rack elevations for each rack.
 First Level Locations with Floor Device Labels – Display labels for all the racks and
floor equipment within the locations immediately under the selected location
 First Level Locations with Floor Device Icons - Display logical icons for all the racks
and floor equipment within the locations immediately under the selected location
134
5. Expand ‘Visio Stencils’ section. These settings are only applicable for the ‘Second Level Racks
and Floor Devices with Drill Down’ option.
 Select the type of tooltips you want in the floor plan: Basic (ports and slots), Advanced
(ports, slots and connections)
 Check the ‘Editable’ option if you want to create an editable label.
 Check the ‘Floor’ option to create labels for floor equipment and racks. Unchecking this
will create labels for rack mounted equipment.
 Select a label position from the drop down list.
 Select a property you wish to display as the label from the drop down list.
 Click the Add button.
 To remove a label, click the Delete button next to it.
 You may create up to three labels and only one may be editable. To view labels, you
must right-click on the shape and click Show Label within the floor plan.
6. Expand ‘Report Settings’ section. These options are not applicable for the ‘First level locations
with device labels’ and ‘First level locations with devices images’ options.
 Select the parameter you wish to view on the floor plan: Power, Heat, Rack Space,
Weight, None. This will color code the floor plan based on the value of the field selected
and the range it falls within.
 Check the ‘Required’ option if you wish to view only required properties in the shape
data. Unchecking the option will display all properties in shape data.
7. Click Preview. After the diagram is generated you may save or print the file. The floor plan will
be color coded based on the monitoring field that was selected. A legend will be present as well.
8. You can display labels on the floor layout by right-clicking each rack or floor equipment and
selecting Show Label.
135
136
13.2 How to Customize Physical Layout Templates

1. Click Physical Layouts in the Settings tab.
2. Select an entity from the drop down list and all of the templates for that entity will display.
3. Download an existing floor plan template by selecting a template and clicking the icon.
4. Browse and select a path to save the template.
5. Click Save.
6. Open the template and customize the Background page by creating your floor plan here along
with a header, footer, title, title blocks etc.
7. Modify the Data Center page by copying and pasting existing placeholders and text labels to
represent each rack and floor equipment in a location.
137
8. Each placeholder and text label comes with pre-defined properties. You can provide properties
to each placeholder and text label for display or for use in data graphics. When defining
properties, make sure the Label and Prompt match the property name as defined in NetZoom
Pro.
9. For each placeholder and text label, define the row number and column number property.
10. For each text label, define a property ‘NodeProperty’. This property allows you to display a
variety of data on the text label. For each property you wish to show in the text block must be in
entered in this format _Node_[PropertyName] within the Value field.
Example, to display the label of an item, enter ‘_Node_eLabel’.
The tilde (~) corresponds to a line break between each property you enter. To provide static
text, provide a | (bar) with the static text within angular brackets < >.
Example: “_Node_eLabel~_Node_AssetID~“ or “_Node_eLabel|<LAYOUT>”.
Make sure the property names you enter match exactly with the property names provided in
NetZoom Pro. This is useful for creating text labels for placeholders or creating a title for the
floor layout.
In case of a dynamic title label, make sure the row and column number values are -1.
Note
The Row Number and Col Number properties are importable. See Chapter 9 – Import and Export Using
Microsoft Excel for more details.
138
11. Any new property added to a placeholder and/or text label must be renamed in the Microsoft
Visio Shape Sheet. Within the shape sheet, under the Shape Data section, rename each property
in Red to match the label and prompt so the field is displayed as Prop.[PropertyName].
139
12. Modify the row number and column number property value for each placeholder and text label
to correspond to each rack or floor equipment in a location. To provide generic placement for
each rack or floor equipment, provide -1 for row and column number values for the
placeholders and text labels. Providing specific row and column numbers ensures precise
placement for the racks and floor equipment on your floor plan along with appropriate data. If
you provide specific row and column values, they must be unique in the template. Duplicate row
and column combinations will cause errors while generating the diagram.
13. You can also provide data graphics for placeholders using the properties you defined for
placeholders.
14. Save the template and re-import the template with a new name after modifying it.
Note
If you require customized templates for your data center, you can e-mail us at Support@NetZoom.com or call
us at 630.281.6464 (8:30 AM – 5:30 PM Mon – Fri US CST). We can create customized templates for a service
fee.
140
13.3 How to Import Physical Layout Templates
1. Click Physical Layouts in the Settings tab.
2. Click the icon.
3. Enter a category or select an existing category from the drop down list.
4. Enter a Name and Description.
5. Click … to browse and select the template file.
6. Expand ‘Visio Stencils’ section.

(ports, slots and connections)
must right-click on the shape and click Show Label within the floor plan.
141
7. Expand ‘Report Settings’ section.

 Select the parameter you wish to view on the floor plan: Power, Heat, Rack Space,
Weight, None. This will color code the floor plan based on the value of the field selected
and the range it falls within.
 Check the ‘Required’ option if you wish to view only required properties in the shape
data. Unchecking the option will display all properties in shape data.
8. Click Save.
9. To remove a template, select the template and click the icon.
10. To download a template, select the template and click the icon. Browse and select a path to
save the template. Click Save. This can be used if you wish to modify an existing template. You
can re-import the template after modifying it.
11. To modify template details, select the template and make changes and click Save.
12. Click the icon to generate a report on available floor plan templates.
142
13.4 How to Customize Location Layouts and Templates

1. Open the template you customized for your data center site in Section 13.2 – How to Customize
Physical Layout Templates and save a second copy.
2. Customize the Background page or combine the background and data center pages. Remove the
header, footer, title, title blocks and other un-necessary text.
3. Modify the Data Center page by copying and pasting existing placeholders to represent each rack
and floor equipment in a location. All text must be static.
4. For each placeholder, define the row number and column number property.
5. For a Location Layout, only the RowNumber and ColNumber properties are assigned to each
placeholder.
6. Any new property added to a placeholder must be renamed in the Microsoft Visio Shape Sheet.
Within the shape sheet, under the Shape Data section, rename each property in Red to match
the label and prompt so the field is displayed as Prop.[PropertyName].
143
7. Modify the row number and column number property value for each to correspond to each rack
or floor equipment in a location. Do not provide generic placement for racks or floor
equipment. Providing specific row and column numbers ensures precise placement for the racks
and floor equipment on your floor plan. Specific row and column values must be unique in the
template and match the equipment in your data center. Duplicate row and column combinations
will cause errors while generating the layout.
Note
The Row Number and Col Number properties are importable. See Chapter 9 – Import and Export Using
Microsoft Excel for more details.
8. Create a Rectangle around the entire diagram and then click “Sent to Back”.
9. Save the template with a new name after modifying it.
Note
fee.
10. Select Properties under the Home tab.
16. Select a location in Explorer and click the Set Layout button in the properties pane.
11. Browse and choose the template for the location layout. The Layout can be viewed under
Location in Preview. The place holders in the Visio diagram must correspond to the
RowNumber and ColNumber values of the floor devices in the Location.
144
145
13.5 How to Customize Site Layout Previews

You can view the Site Layout Preview under Properties on the Home tab. Click on the Site tab in
the Preview pane of any Site, Location, or Floor device node.
1. Select Properties under the Home tab.
2. Select the Layout tab under Properties to set values for relative node positioning that will display
in the Site Preview tab. Enter the X Tile Position, Y Tile Position, X Tile Units, Y Tile Units and
Angle for the selected node.
 For Locations, the X and Y position corresponds to the top Left corner of the location in
relation to its parent location. The X and Y Tile Units specify how large the location is. A
sub-location should always have smaller units than its parent.
 For Floor devices, the X and Y position corresponds to the bottom Left corner of the
device in relation to its location. The X and Y Tile Units specify how large the device is. A
device should always have smaller units than its parent location.
 Angle specifies the front of the floor device. Options are 0, 90, 180, and 270.
Note
The X Tile Position, Y Tile Position, X Tile Units, Y Tile Units and Angle properties are importable. See
Chapter 9 – Import and Export Using Microsoft Excel for more details.
3. Once configured, you can double click on any node to navigate to that floor device in Explorer.
146
147
R A C K E L E V A T I O N S A N D S C H E M A T I C D I A G R A M S
CHAPTER 14 – Rack Elevations and

Schematic Diagrams
This chapter will help you customize, import and generate detailed front and rear rack elevations and
schematic diagrams.
R
ack diagrams help you view areas of your data center in full detail, without having to step
foot inside your data center. Rack diagrams will display:
 Front and Rear Views

 Connections with in a Row or a Single Rack Diagram
 Properties
 True-to-life shapes or Block representations
A schematic diagram represents rack elevations using blocks rather than true images of equipment.
A schematic diagrams omit rack elevation details and is meant for basic understanding of racks and
their connectivity.
You can view multiple racks or a single rack diagram.
Rack elevations and schematics diagrams are auto-generated on demand and can be customized
using Microsoft Visio based templates.
148
14.1 How to Generate Rack Diagrams

Rack diagrams can be auto-generated in NetZoom Pro and exported to Microsoft Visio.
1. Click Diagrams in the Reports tab.
2. Select a location or rack in Explorer.
4. Check the ‘Front Only’ option to generate only the front view of the rack.
Note
Check the ‘Reverse Rack Order’ option to view the racks in rear view in reverse order. The template for this
option must not contain placeholders.

 Select where you wish to view the connection points on the shapes: Boundary, Ports.
(ports, slots and connections) or None.
149

must right-click on the shape and click Show Label within the rack diagram.
 Select the type of rack mounting you prefer: Fixed Height (where brackets will scale to
fit the equipment in the rack) or Variable Height (where equipment scales to fit in the
rack).

 Check the type(s) of connections you wish to view: Data Connectors, Power
Connectors.
 Check the ‘Required’ option to view only required properties in the shape data.
Unchecking the option will display all properties in shape data.
 Check the ‘Show’ option to view properties (set in placeholders) as a data graphic.
 Check the ‘Use True View’ option to display the detailed rack elevation diagrams instead
of schematics. Uncheck the option to view rack schematics.
7. Click Preview. You may save or print the file. Rack diagrams will also display the connections,
labels, watermarks, and properties depending on your settings. Equipment you do not have
access to will be grayed out.
8. You can display editable labels on the diagram by right-clicking each rack or floor equipment
and selecting Show Label.
Note
These diagrams can be later imported back into NetZoom Pro. To learn more, refer to Section 8.2 - Import
Rack Diagrams from Microsoft Visio.
150
151
152
14.2 How to Customize Templates

1. Click Diagrams in the Settings tab.
3. Select an existing template and click the icon to download it.
4. Browse and select a path to save the template.
5. Click Save.
6. Open the template and customize the Background page with a header, footer, title, title blocks
etc.
7. Modify the Front and Rear pages in the same manner by copying and pasting existing
placeholders and text labels to represent more racks or floor equipment in a location.
153
8. Each placeholder and text label comes with pre-defined properties. You can provide properties
to each placeholder and text label for display or for use in data graphics. When defining
properties, make sure the Label and Prompt match the property name as defined in NetZoom
Pro.
9. For each placeholder and text label, define the row number and column number property.
10. For each text label, define a property ‘NodeProperty’. This property allows you to display a
variety of data on the text label. For each property you wish to show in the text block must be in
entered in this format _Node_[PropertyName] within the Value field.
Example, to display the label of an item, enter ‘_Node_eLabel’.
The tilde (~) corresponds to a line break between each property you enter. To provide static
text, provide a | (bar) with the static text within angular brackets < >.
Example: “_Node_eLabel~_Node_AssetID~“ or “_Node_eLabel|<LAYOUT>”.
Make sure the property names you enter match exactly with the property names provided in
NetZoom Pro. This is useful for creating text labels for placeholders or creating a title for the
floor layout.
In case of a dynamic title label, make sure the row and column number values are -1.
154
11. Any new property added to a placeholder and/or text label must be renamed in the Microsoft
Visio Shape Sheet. Within the shape sheet, under the Shape Data section, rename each property
in Red to match the label and prompt so the field is displayed as Prop.[PropertyName].
155
12. Modify the row number and column number property value for each placeholder and text label
to correspond to each rack or floor equipment in a location. To provide generic placement for
each rack or floor equipment, provide -1 for row and column number values for the
placeholders and text labels. Providing specific row and column numbers ensures precise
placement for the racks and floor equipment on your floor plan along with appropriate data. If
you provide specific row and column values, they must be unique in the template. Duplicate row
and column combinations will cause errors while generating the diagram.
13. You can also provide data graphics for placeholders using the properties you defined for
placeholders.
14. Save the template and re-import the template with a new name after modifying it. Rack diagrams
and schematic diagrams can use the same templates as long as they are imported individually for
each.
Note
fee.
156
14.3 How to Import Rack Diagram Templates
2. Click Diagrams in the Settings tab.
4. Click the icon.
8. Check the Secured option if you wish to provide secured access to the template. A secured
template can only be accessed by users who have access to it through role based security.

 Select where you wish to view the connection points on the shapes: Boundary, Ports.
(ports, slots and connections) or None.
157

must right-click on the shape and click Show Label within the rack diagram.
 Select the type of rack mounting you prefer: Fixed Height (where brackets will scale to
fit the equipment in the rack) or Variable Height (where equipment scales to fit in the
rack).

 Check the type(s) of connections you wish to view: Data Connectors, Power
Connectors.
 Check the ‘Show’ option to view properties (set in placeholders) as a data graphic.
 Check the ‘Use True View’ option to display the detailed rack elevation diagrams instead
of schematics. Uncheck the option to view rack schematics.
11. Click Save.
Note
To remove a template, select the template and click the icon.
To download a template, select the template and click the icon. Browse and select a path to save the
template. Click Save. This can be used if you wish to modify an existing template. You can re-import the
template after modifying it.
To modify template details, select the template and make changes then click Save.
Click the icon to generate a report on available diagram templates.
158
C O N N E C T I V I T Y T R A C E D I A G R A M T E M P L A T E S
CHAPTER 15 – Connectivity Trace Diagram

Templates
This chapter will help you import power trace and data trace diagrams templates.
W
ith thousands of connections housed within the data center, it is easy to lose track of
connections. NetZoom Pro allows you to trace your power and data connectivity with a single
click so you can troubleshoot and diagnose connectivity issues right from your desk.
Power trace diagrams will show the actual power port tracing by displaying equipment and the
connections between their power ports.
Data trace diagrams will show the actual data port tracing by displaying equipment and the
connections between their data ports.
159
15.1 How to Setup Power Trace Diagram Templates

A connectivity trace diagram template is already loaded with NetZoom Pro by default. You can customize
the template to fit your needs but there can only be one template per entity type.
1. Click Power Trace in the Settings tab.
2. Select an entity. You will see a list of existing templates.
3. Click the icon.
template can only be accessed by users who have access through role based security.

160
must right-click on the shape and click Show Label within the diagram.

 Check the ‘Use True View’ option to display the detailed power trace diagrams instead of
schematics. Uncheck the option to view schematics.
10. Click Save.
Note
To remove a template, select an existing template and click the icon.
To download a template, select an existing template and click the icon. Browse and select a path to save the
Click the icon to generate a report on available power connectivity trace templates.
See Section 11.5 – Generating Data Trace and Power Trace Reports to learn how to generate Power Trace
Diagrams.
161
15.2 How to Setup a Data Trace Diagram Templates

A data trace diagram template is already loaded with NetZoom Pro by default. You can customize or
setup a new the template to fit your needs but there can only be one template per entity type.
1. Click Data Trace in the Settings tab.
2. Select an entity. You will see a list of available templates.
3. Click the icon.
template can only be accessed by users who have access to it through roles.

(ports, slots and connections), None.
162

must right-click on the shape and click Show Label within the diagram.

 Check the ‘Use True View’ option to display the detailed data trace diagrams instead of
schematics. Uncheck the option to view schematics.
10. Click Save.
Note
To remove a template, select an existing template and click the icon.
To download a template, select an existing template and click the icon. Browse and select a path to save the
Click the icon to generate a report on available data connectivity trace templates.
See Section 11.5 – Generating Data Trace and Power Trace Reports to learn how to generate Data Trace
Diagrams.
163
T E N A N T S A N D F I L T E R S
CHAPTER 16 – Tenants and Filters

This chapter will introduce you to tenants and Filters. We will learn how to create tenants, assign
equipment to tenants, import tenants, and use tenants to better manage data center sites. We will also
learn how to use filters to better manage data center sites.
T
he different functional divisions that exist within an organization are known in NetZoom
Pro as tenants. The use of the tenants feature allows the data center to be categorizized by
tenant to increase productivity and control unauthorized access to assets.
Tenancy allows you to better organize, group, and manage the different functional aspects of a data
center. For example, an organization may have one data center, but the devices within the data
center are attributed to different departments within the organization such as development, quality
control, marketing, etc. Another example is a co-location hosting organization which may have
many sub organizations distributed throughout the data center. In these cases, the concept of
tenancy can greatly facilitate the organization, grouping, and management of these sub-
organizations. Tenancy can be leveraged to manage many time consuming aspects of a data center
such as attributing, power usage, equipment cost, etc. to specific departments. For hosting services,
it facilitates better tracking and management of clients, and better attribution of usage and billing can
be achieved.
Tenants can greatly increase productivity by filtering the data center and allowing you to focus on
equipment of interest based on functional division. It enables you to create more meaningful reports
and diagrams by displaying only assets of interest.
You can also generate chargeback reports specifically related to each tenant.
In another case, a user may wish to view only racks in their data center where heat dissipation is
within 80% of the threshold value. In this case, a user may use a filter that compares the heat
dissipation value to the threshold to determine racks that match the criteria. When the user selects
this filter, the data center site will be automatically filtered to display only racks where heat
dissipation is within 80% of threshold.
Filters allow you to easily manage your data center by filtering the site based on pre-defined criteria.
It can greatly increase productivity by filtering the data center and allowing you to focus on devices
of interest. In addition, it enables you to create more meaningful reports and diagrams by reporting
only assets of interest.
164
16.1 How to Create Tenants

This section will teach you how to manually create a tenant.
1. Click Tenants under the Site Manager tab.
2. Click the icon.
3. Under the Details tab, provide the name and other details.
4. Check Secured if you wish to provide secure access to the tenant. Secured tenants will be
displayed under the Tenants tab for Site Users, so they can be assigned to users. Tenants must
be secured before they can be assigned to users.
5. Click Save.
165
16.2 How to Assign Equipment to Tenants

This section will teach you how to assign equipment to a tenant. You must have a live data center
with equipment before you can assign equipment to tenants.
1. Select the Tenant Assignment tab.
2. Expand the data center tree to view the equipment.
3. Check the equipment that you wish to the selected tenant and click Save.
4. Uncheck the equipment that should not be assigned to the selected tenant and click Save.
5. To modify a tenant, select a tenant and modify its details under the Details tab, or assigned
equipment under the Tenant Assignment tab. Click Save.
Note
To remove a tenant, select the tenant and click the icon.
To duplicate a tenant, select the tenant and click the icon. Provide a unique name for the tenant and change
any details as required. Click Save.
Click the icon or the icon to generate a report on tenants.
166
16.3 How to Assign Tenants to Users

This section will teach you how to assign secured tenants to site users.
1. Click Site Users under the Site Manager tab.
2. Select an approved user.
3. Select the Tenants tab.
4. Select the tenant(s) you wish to assign to this user. Only secured tenants may be assigned to
users.
5. Click Save. Once a tenant is assigned to a user, the user may view the data center assets assigned
to the tenants that he or she has access to.
Note
Any equipment that belongs to a secured tenant will not be viewable by a user that does not have permission to
that secured tenant. Managers automatically have permissions to all tenants.
Users also need permissions to the non-assigned tenant to view equipment that is not assigned to a tenant.
167
16.4 How to Import Tenants from Spreadsheet

This section will teach users to create a tenant import sheet as well as how to import it into NetZoom Pro.
Creating a tenant Import Sheet

1. Click Tenants on the Site Manager tab.
2. Create the following columns in a worksheet. These columns are required and must contain
values for each entry. You may create any additional columns you wish:
 Name – *Required* - This is the name of your tenant

 Company – The name of the company that the tenant is with
 Address1 – The address of the tenant
 Address2 – A second address or additional address info
 City – Name of the city
 State – Name of the state
 Zip – The Zip code
 Phone1 – The phone number
 URL – You may enter a URL here
 Fax – A fax or telephone number
 Email – Email address of the tenant
 Description – you may enter a description of the tenant here
 IsSecured – enter a 1 here if you’d like the tenant to be secured, a 0 if you don’t want it secured.
168
Importing a tenant Import Sheet

This section will teach users how to import a tenant import sheet.
1. Click Tenants on the Site Manager tab.
2. Click the second icon to export the spreadsheet template required for import.
3. Fill the spreadsheet with the tenants you wish to import and their details. You must provide the
required fields marked in red. Save the spreadsheet.
4. Click the icon to import the tenants from the spreadsheet.
5. Click … to browse and select the tenants’ spreadsheet that you filled in.
6. Select the sheet containing the tenants.
7. Click Import.
169
16.4 How to Use Tenants

This section will teach you how to filter your data center site by tenant.
1. Click the Home tab to view Explorer.
2. All the available tenants will be displayed in the drop down list above Explorer. All Tenants will
be selected by default.
3. To view equipment belonging to a particular tenant in the data center, select the desired tenant
from the drop down.
4. This will filter the data center site and you will be able to only see equipment assigned to the
selected tenant. Any equipment that belongs to a secured tenant will not be viewable by a Site
User that does not have permission to that secured tenant.
Note
To use tenants optimally, please ensure that the following settings ‘Display locations that do not contain devices
for assigned role or selected tenant/filter’ and ‘Display racks that do not contain devices for assigned role or
selected tenant/filter’ are unchecked under Site Options. To learn more, refer to Appendix 8 – Options.
170
16.5 How to Use Filters

Filters can be of two types: Equipment Type based or SQL Criteria based. Equipment Type Filters
are logical divisions of equipment based on their equipment types to better organize, group, and
manage equipment in a data center. SQL query based filters allows you to filter your data center tree
using more complex criteria.
1. Click the Home tab to view Explorer.
2. All the available filters will be displayed in the drop down list above Explorer. No Filter will be
selected by default. NetZoom Pro comes with pre-defined built-in filters that you can use. To
learn more, refer to Appendix 7 – Built-In Filters.
3. To view equipment resulting from a particular filter in the data center, select the desired filter
from the drop down.
4. This will prune the data center site and you will only be able to see equipment resulting from the
selected filter (assets of interest).
Note
To use filters optimally, please ensure that the following settings: ‘Display locations that do not contain devices
for assigned role or selected tenant/filter’ and ‘Display racks that do not contain devices for assigned role or
selected tenant/filter’ are unchecked under Site in Options. To learn more, refer to Appendix 8 – Options.
171
W A T E R M A R K S
CHAPTER 17 – Watermarks
This chapter will help you create and apply static and dynamic watermarks to data center assets for quick
identification.
W
atermarks allow you to mark data center equipment with special information. In NetZoom
Pro, you can create image, text, or property based watermarks.
To show a recycled device, create a watermark with the recycle image and apply it to the
equipment. To mark equipment as installed or configured, create and apply a text watermark as ‘Installed’
or ‘Configured’ for equipment. To display the product number on equipment, create a property based
watermark for Product Number and apply it to the equipment in your data center.
172
W A T E R M A R K S
17.1 Apply Watermarks

This section will show you how to apply watermarks to a device.
1. Select a rack or equipment in the data center.
2. Click Watermarks under the Home.
3. Select a watermark.
4. You may choose to modify the watermark here.

 Image - image
 Text – text, numeric, or alpha-numeric label
 Property – dynamic property based text that displays the property value for the node
5. If you chose Image, select an image from the drop down menu below for the watermark.
6. If you chose Text, enter text that will display as the watermark for Label.
7. If you chose Text, choose a Font, Color, and/or Size from the drop down lists. Choose the
Styles for the text. Only fonts installed on your machine will be available.
8. If you chose Property, select a property from the drop down list that will display as the
watermark.
173
W A T E R M A R K S
9. If you chose Property, choose a Font, Color, and/or Size from the drop down lists. Choose the
Styles for the property. Only fonts installed on your machine will be available.
10. Check the ‘Add a watermark border’ option to provide a border around the watermark.
11. Click Apply. A copy of the selected watermark will be applied to the selected node.
12. To remove a watermark, select the rack or equipment in the data center (with the watermark),
select the watermark in red, and click Remove.
Note
You may also click the icon located at the top of the Explorer Pane to enable or disable the multi-select
feature for use with Watermarks.
174
R E P O R T I N G
CHAPTER 18 – Reporting
This chapter will help you generate and customize site level analytical reports.
Y
ou can generate a variety of analytical reports for your data center site. Report templates can be
customized and data sets embedded to extract customized data for these reports.
175
R E P O R T I N G
18.1 Generate Reports

Data center Reports can be auto-generated in SQL Reports.
1. Click Reports in the Reports tab under the Reports group.
2. Select a node in the data center site.
4. Click Preview. You may save, print or export the report to other formats such as DOC, XLS,
and PDF, etc.
176
R E P O R T I N G
177
R E P O R T I N G
18.2 Customize Report Templates

SQL Report templates can be customized using Microsoft SQL Server Report Builder 2.0. You can use
any feature of SQL Reporting Services. However, to extract data you must embed SQL queries directly
within the template. SQL templates use custom headers and footers for each template.
Data Sets
Data Sets are SQL queries that extract information out of the databases to help you generate reports.
Data Sets are based on the databases, and are composed of advanced SQL queries. Data sets must
be embedded within the report template, by planning the data and columns that will be required in
your templates.
To ensure data sets work correctly, you must have data center sites and data in these sites.
Once templates are created or modified they must be saved, so they can be imported for use. Ensure that
if you are modifying a pre-built template, you re-import the template with a new name to prevent
overriding the existing template or losing your changes during an upgrade.
Note
fee.
178
R E P O R T I N G
18.3 Import Report Templates

A report template must be imported before you can generate the report.
1. Click Reports in the Settings tab.
2. Click the icon.
6. Click Save.
7. To remove a template, select the template and click the icon.
8. To download a template, select the template and click the icon. Browse and select a path to
save the template. Click Save. This can be used if you wish to modify an existing template. You
can re-import the template after modifying it. The file type should be *.rdl or *.xlsx.
9. To modify template details, select the template and make changes and click Save.
10. Click the icon to generate a report on available report templates.
179
R E P O R T I N G
18.4 Report Builder

You may also use Report Builder to create a Microsoft Excel Report Template and Data Set.
1. Click Reports under the Settings tab.
2. Click the icon to create a new report.
3. Select the Entity for which you wish to create the report.
4. Provide a unique Name and select the properties you wish in your report for that entity.
5. Select if you wish to include information on children nodes.
180
R E P O R T I N G
6. Select the children entities and properties you wish to include and click Save.
7. You many now generate or modify the report as you would any other Microsoft Excel
Report Template.
181
D A S H B O A R D S
CHAPTER 19 – Dashboards
This chapter will help you generate detailed dashboards for data center analysis.
D
ashboards provide an overview of your data center sites without having to drill down
inside them. Dashboards provide a valuable summary of your data center site that can help
you make important business decisions by looking at the big picture.
182
D A S H B O A R D S
19.1 Generate Data Center Dashboards

Schedulers must be enabled and running in NetZoom Pro Site Administration before generating
dashboards. For the best results, be sure that all of your minimum and maximum thresholds are set
at the Site, Location and Rack levels. Dashboards can be viewed at a Site, Location or Rack level.
1. Click Dashboards.
2. To view the different dashboards, click the different icons.
3. You can select a different node at any time.
4. To generate a report version of a dashboard, click the quick reports icon in the upper
right hand corner of the dashboard.
What Do We Have? -> Devices
183
D A S H B O A R D S
What Do We Have? -> Unused Devices
How Are We Doing? -> Now
184
D A S H B O A R D S
185
A U D I T A N D M O B I L E A P P L I C A T I O N
CHAPTER 20 – Audit and Mobile

Application
This chapter will provide an introduction to NetZoom Pro’s Audit feature and the Mobile Application.
W
ith NetZoom Pro’s built-in audit feature and free mobile application you are able to audit
and managing your data center on the go.
The following mobile platforms are supported by the NetZoom Pro Mobile Application:
 Apple iOS 5+
 Android OS 4+
For the latest list of Mobile Application features, visit our website at www.NetZoom.com.
186
20.1 Creating an Audit Session

If you wish to use the Audit feature, your Racks and Devices must have a unique Asset ID assigned to
them.
Open Audit Session
1. Click Audit under the Home tab.
2. Click the add button to open a new audit session.
3. Enter a Name, Description and primary Auditor for the Audit session.
4. Select the users that will be performing Audit Scans from the NetZoom Pro Mobile Application
and click ‘Save’.
5. You may create as many audit sessions as you wish.
6. To delete an audit session, select the audit session and click the red delete button.
187
20.2 Importing Audit Results

While the most efficient method of auditing your data center site is through the NetZoom Pro Mobile
Application, sometimes security policies prevent the use of mobile devices on the data center floor. In
these instances, you can import audit results via Microsoft Excel spreadsheets.
2. Select the audit session for which you wish to import audit results.
3. Click the icon to import the audit results from the spreadsheet.
188
4. Click … to browse and select your audit spreadsheet.
5. Select the sheet containing the audit results.
6. Click Import.
189
Create the following columns in a worksheet. These columns are required and must contain values
for each entry. You may create any additional columns for property edits you wish:
 Parent – *Required* - This is the eLabel of the Parent Node.

 Device – *Required* - This is the property specified in ‘Barcode Value’ for the device, usually
AssetID.
 Name – *Required* - This is the eLabel of the Device.
 Type – *Required* - This is mount type of the Device, specify either ‘Floor’ or ‘Mount’.
 Position – *Required for Type ‘Mount’* - This is mount position of the Device, specify a
positive number for a slot or rack unit and a negative number for an in-out plug.
 ParentView – *Required for Type ‘Mount’* - This is view of the parent node that the device is
mounted, specify either ‘F’ or ‘R’.
 DeviceView – *Required for Type ‘Mount’* - This is view of the device that is mounted,
specify either ‘F’ or ‘R’.
 BothSide – *Required for Type ‘Mount’* - Specifies if the device is mounted on both sides of
the parent node, specify either ‘False’ or ‘True’.
 EQID – Specifies an EQID for a new device.
 Manufacturer – Specifies the Manufacturer for a new device.
 MfgProdNo – Specifies the Product Number for a new device.
 LocationX – Specifies the X Tile position for a new floor device.
 LocationY – Specifies the Y Tile position for a new floor device.
 LocationAngle – Specifies the Angle for a new floor device.
 Source – Specifies the audit source, use this field to identify who audited this device.
190
20.3 Closing an Audit Session

Once you have finished auditing a section of your data center site you will need to close the audit session
in order to apply any changes.
2. Click ‘Log’ in the Audit Details pane.
3. Click ‘Reconcile’ to compare the audit with the live site.
4. You may filter the results with the check boxes.
191
5. If you do not agree with a line item, you may re-scan or re-import that line item to overwrite the
audit data and change it.
6. Click ‘Close’ to close the audit session. Changes to the audit data cannot be made once the
session is closed.
7. Check the ‘Show All’ box to view closed audit sessions.
8. Select an audit session and click on ‘Log’ in the Audit Details pane.
192
9. Check one or more line items and click ‘Apply’ to apply the audit result changes to the live site.
10. Check one or more line items and click ‘Discard’ to discard the audit result changes.
11. Missing devices will be placed in the Unused Bin if their audit changes are applied.
193
20.4 Mobile Features

When you login to the NetZoom Pro Mobile Application you see the Global Map view and can
navigate to any site in your data center.
The login URL is the same as your client URL, just leave off the https://
Example:
Web Client URL: https://HostName
Mobile App URL: HostName
Your Username and Password will be the same.
Note:
Your Application Server must have a public facing URL or be on the same network as your mobile device in
order for you to be able use the NetZoom Pro Mobile Application with your NetZoom Pro installation.
194
You can navigate your entire site and search for equipment within the NetZoom Pro Mobile
Application.
195
You can view properties and preview images within the NetZoom Pro Mobile Application.
196
20.5 Mobile Audit

You can use the NetZoom Pro Mobile Application to scan barcodes and QR Codes to perform
inventory collection and auditing.
197
Select, scan or enter the parent device before you scan the devices mounted inside.
198
D I S C O V E R Y
CHAPTER 21 – Discovery
This chapter will provide an introduction to discovery in NetZoom Pro.
W
ith NetZoom Pro’s Discovery, you can discover your data center using protocols such as
IPMI, TCP, WMI and SNMP.
Using discovery in NetZoom Pro, you can:
 Discover equipment
 Retrieve additional network equipment information such as server CPU, disk activity,
memory, hard disk, software installed
 And much more
Since not all equipment has the same networking characteristics, different discovery methods and
parameters will need to be used to discover one or more devices. These are called Discovery Profiles
in NetZoom Pro.
199
D I S C O V E R Y
21.1 Define Discovery Profiles

To discover network equipment, you must be connected to the network and authorized to discover
equipment. To learn more, refer to Appendix 13 - Prepare Devices for Discovery and consult your
network administrator to change network settings as required.
First define one or more Discovery Profiles.
1. In the NetZoom Pro Client, click on the Manager tab.
2. Select Discovery.
3. In the Discovery Profiles pane, click on the green add button to add a new Discovery Profile.
4. Provide a Name for the profile and select the discovery methods and options for each method
then click ‘Save’.
 ICMP – Simple ping based discovery
 SNMP, SNMPv2, SNMPv3 – SNMP query-based discovery which requires a valid
SNMP read community ID or v3 Key.
 TCP - Port scan of user-specified TCP ports to determine existence of a device
 WMI – WMI query-based discovery, which requires the scanning server to have
Microsoft RPC access to target device in order to succeed in WMI query
5. Each differing set of network credentials needs its own Discovery Profile defined.
6. To modify settings for a Discovery Profile; select the profile, make your changes and click
‘Save’.
7. To delete a Discovery Profile, select the profile and click the red delete button.
200
D I S C O V E R Y
21.2 Select Equipment for Discovery

Once you have defined one or more Discovery Profiles, you will need to associate the profiles with
existing equipment in your data center. This will link the Discovery Profile to the device assets for
discovery, monitoring, and power and thermal management.
Mapping Devices
1. Click Properties under the Home tab.
2. Select a device in your data center.
3. Click the ‘Edit Network’ button on the properties pallet.
4. Choose InBand and select applicable Discovery Profile and IP Address for the device’s Data
Network. Example: the profile with WMI settings.
5. Choose OutBand and select applicable Discovery Profile and IP Address for the device’s
Management Network. Example: the profile with SNMP settings.
6. Click Save.
Note
You may repeat above steps for any number of discoverable equipment in your data center.
7. Select the Discovery tab from the application menu.
201
D I S C O V E R Y
8. Click on to Discover devices where a Discovery Profile and IP Address are mapped.
Note
You may also import Discovery Profile and IP Address settings. . To learn about Imports, refer to Chapter 9 –
Import and Export Using Microsoft Excel.
202
D I S C O V E R Y
21.3 Discover an IP Range
1. On the Discovery tab, select a Discovery Profile.
2. Right-click on an Inband profile node and click Discover Range This will launch the IP Address
Wizard.
3. Provide a Name for the Network.
4. Select the type of discovery you wish to perform:
 Single – IP address of a single device to be discovered

 Range – Range of contiguous IP addresses for devices to be discovered
 Subnet – Block of network subnet to be discovered
5. To exclude certain IP addresses from discovery, click the icon and enter the IP address you wish
to exclude. You may add multiple IP addresses.
6. Click OK.
203
D I S C O V E R Y
21.4 Discovery Explorer

The Discovery Explorer will allow you to review the devices discovered with each Discovery Profile,
represented as a hierarchical tree.
Launch NetZoom Pro Client and select the Discovery tab.
The discovery explorer is organized by nodes:

 Discovery – Represents the collection of discovery profiles. It also serves as the single root
node for the discovery profiles and equipment within.
 Discovery Profile – Represents each discovery profile associated with this data center site.
Contains the collection of equipment with specific IP addresses associated with the
discovery profile.
 Equipment – Represented by a single IP address.
You may choose to view the network in a different format.
1. Select the Discovery tab in NetZoom Pro Client.
2. Select your preferred view for the discovery explorer from the second drop down list:
 Tree View - Displays the discovered networks and assets in a hierarchical tree format.
 List View – Displays the selected network from the selected data collector as a list of assets
along with host name, IP address, and status. Green status indicates the device is active. Red
status indicates the device is inactive.
3. If you choose list view, you must select a profile from the drop down list. Click the … button to
view the respective right-click menu commands.
204
A P P E N D I X
APPENDIX
This section contains appendices that provide information for NetZoom Pro features.
205
A P P E N D I X
A.1 Reserved Keywords

The following is a list of reserved words that must not be used for field names, Nodes, or Properties
in NetZoom Pro. Microsoft SQL Reserved words also should not be used.
 DateCreated
 isBothSide
 NodeOrder
 SearchFor
 DefaultSite
 isSecured
 NodeType
 Unused
 eGUID
 LastUpdated
 NZDC
 Unused Devices
 EntityType
 NodeGUID
 NZLibrary
 New Arrivals
 ID
 NodeName
 NZUsers
 Staging Area
 NZSiteServer
 ParentGUID
 Disposed Devices
 EQID
 Key
 XML
206
A P P E N D I X
A.2 Expression Builder Functions, Constants, and

Operators
The following is a list of built-in functions, constants, and operators for the Expression Builder.
Built-In Data Center Functions

Following is a list of built-in data center functions specific to NetZoom Pro that can be used to
create expressions and formulae.
Entity
Data center functions are generally used with arguments inserted inside the function. Most data
center functions use a placeholder for an argument called <<entity>>. The <<entity>>
placeholder can be replaced by one of the following arguments.
Name Description
Syntax
DCGetDeviceID Returns the identifying key (unique identifier) for the selected
@DCGETDEVICEID node.
DCGetParentID Returns the parent’s identifying key (unique identifier) for the
@DCGETPARENTID(<<entit selected node. You may nest this function within itself to access
y>>) a node’s predecessors.
Example: @DCGETPARENTID(@DCGETDEVICEID) or
@DCGETPARENTID(@DCGETPARENTID(@DCGETD
EVICEID))
Conversion
Name Description
Syntax
LbsToKg Converts weight from pounds to kilograms. Replace
@LBSTOKG (<<value>>) <<value>> with a numeric value or a property name that
results in a numeric value.
InToCm Converts dimensions from inches to centimeters. Replace
@INTOCM(<<value>>) <<value>> with a numeric value or a property name that
results in a numeric value.
207
A P P E N D I X
Comparison
Name Description
Syntax
DCIsLocation Determines whether the argument is a location.
@DCISLOCATION(<<entity>>) Example: @DCISLOCATION(@DCGETDEVICEID)
DCIsRack Determines whether the argument is a rack.
@DCISRACK(<<entity>>) Example: @DCISRACK(@DCGETDEVICEID)
DCIsDevice Determines whether the argument is a device.
@DCISDEVICE(<<entity>>) Example: @DCISDEVICE(@DCGETDEVICEID)
DCIsPatchPanel Determines whether the argument is a patch panel.
@DCISPATCHPANEL(<<entity Example: @DCISPATCHPANEL(@DCGETDEVICEID)
>>)
DCIsPowerDevice Determines whether the argument is power equipment.
@DCISPOWERDEVICE(<<entit Example: @DCISPOWERDEVICE
y>>) (@DCGETDEVICEID)
DCIsFloorDevice Determines whether the argument is a floor equipment.
@DCISFLOORDEVICE(<<entit Example: @DCISFLOORDEVICE(@DCGETDEVICEID)
y>>)
DCIsPowerPort Determines whether the argument is a power port.
@DCISPOWERPORT(<<entity> Example: @DCISPOWERPORT(@DCGETDEVICEID)
>)
DCIsDataPort Determines whether the argument is a data port.
@DCISDATAPORT(<<entity>> Example: @DCISDATAPORT(@DCGETDEVICEID)
)
DCIsModule Determines whether the argument is a module.
@DCISMODULE(<<entity>>) Example: @DCISMODULE(@DCGETDEVICEID)
DCIsServer Determines whether the argument is a server.
@DCISSERVER (<<entity>>) Example: @DCISSERVER(@DCGETDEVICEID)
208
A P P E N D I X
Calculation
Name Description
Syntax
DCCalcTotalProperty Returns the cumulative value of the given property for the
@DCCALCTOTALPROPERTY children of the argument by totaling the immediate
(<<entity>>, <<Property>>) children’s property values.
Example:
@DCCALCTOTALPROPERTY(@DCGETDEVICEID
, “Price”)
, “PurchasePrice”) +
, “InstallationPrice”)
DCCalcTotalWeight Returns the cumulative value of the weight for the
@DCCALCTOTALWEIGHT(<<enti children of the argument by totaling the immediate
ty>>) children’s weight values.
Example:
@DCCALCTOTALWEIGHT(@DCGETDEVICEID)
DCCalcTotalPower Returns the cumulative value of the power for the
@DCCALCTOTALPOWER(<<entit children of the argument by totaling the immediate
y>>) children’s power values.
Example:
@DCCALCTOTALPOWER(@DCGETDEVICEID)
DCCalcTotalHeat Returns the cumulative value of the heat for the children
@DCCALCTOTALHEAT(<<entity> of the argument by totaling the immediate children’s heat
>) values.
Example:
@DCCALCTOTALHEAT(@DCGETDEVICEID)
DCLocString Returns the complete string for the location path for the
@DCLOCSTRING(<<entity>>) argument.
Example: @DCLOCSTRING(@DCGETDEVICEID)
DCRackAvailRUs Returns the total number of free rack units within the
@DCRACKAVAILRUS(<<entity>>) argument.
Example:
@DCRACKAVAILRUS(@DCGETDEVICEID)
DCNumRacks Returns the total number of racks from the argument on

@DCNUMRACKS(<<entity>>) downwards. Example:
@DCNUMRACKS(@DCGETDEVICEID)
209
A P P E N D I X
DCNumDevices Returns the total number of devices from the argument

@DCNUMDEVICES(<<entity>>) on downwards. Example:
@DCNUMDEVICES(@DCGETDEVICEID)
DCNumPDUs Returns the total number of PDUs from the argument on
@DCNUMPDUS(<<entity>>) downwards. Example:
@DCNUMPDUS(@DCGETDEVICEID)
DCNumPatchPanels Returns the total number of patch panels from the
@DCNUMPATCHPANELS(<<entit argument on downwards.
y>>) Example:
@DCNUMPATCHPANELS(@DCGETDEVICEID)
DCNumLocations Returns the total number of locations from the argument
@DCNUMLOCATIONS(<<entity> on downwards. Example:
>) @DCNUMLOCATIONS(@DCGETDEVICEID)
DCNumServers Returns the total number of servers from the argument on
@DCNUMSERVERS(<<entity>>) downwards. Example:
@DCNUMSERVERS(@DCGETDEVICEID)
DCInflateByAge Returns the future value of principal value put to work at
@DCINFLATEBYAGE( , , ) an interest rate per period over N periods (a number of
terms). Returns value including both principal value and
compound interest. The function takes three arguments
in this order: principal value, interest rate, and periods.
Example: @DCINFLATEBYAGE(1000, 2.5, 5)
Location
Name Description
Syntax
DCLocMinPower Returns the minimum power value for location's
@DCLOCMINPOWER(<<entity>>) immediate children.
Example:
@DCLOCMINPOWER(@DCGETDEVICEID
)
DCLocMaxPower Returns the maximum power value for location's
@DCLOCMAXPOWER(<<entity>>) immediate children.
Example:
@DCLOCMAXPOWER(@DCGETDEVICEI
D)
DCLocMinHeat Returns the minimum heat value for location's
@ DCLOCMINHEAT(<<entity>>) immediate children.
Example:
@DCLOCMINHEAT(@DCGETDEVICEID)
210
A P P E N D I X
DCLocMaxHeat Returns the maximum heat value for location's

@DCLOCMAXHEAT(<<entity>>) immediate children.
Example:
@DCLOCMAXHEAT(@DCGETDEVICEID)
DCLocMinTemp Returns the minimum temperature value of
@DCLOCMINTEMP(<<entity>>) location's immediate children.
Example:
@DCLOCMINTEMP(@DCGETDEVICEID)
DCLocMaxTemp Returns the maximum temperature value of
@DCLOCMAXTEMP(<<entity>>) location's immediate children.
Example:
@DCLOCMAXTEMP(@DCGETDEVICEID)
211
A P P E N D I X
Rack
Name Description
Syntax
DCRackMaxFreeBlock Returns the maximum number of contiguous free
@DCRACKMAXFREEBLOCK(<<entity>>) rack units within the argument.
Example:
@DCRACKMAXFREEBLOCK(@DCGETDE
VICEID)
DCRackUsedRUs Returns the total number of used rack units
@DCRACKUSEDRUS(<<entity>>) within the argument.
Example:
@DCRACKUSEDRUS(@DCGETDEVICEID)
DCRackFreeRUs Returns the total number of free blocks of the
@DCRACKFREERUS(<<entity>> , specified size available within the argument.
<<size>>) Example:
@DCRACKFREERUS(@DCGETDEVICEID,
6)
DCRackBlockedRUs Returns the total number of blocked rack units
@DCRACKBLOCKEDRUS(<<entity>> ) within the argument.
Example:
@DCRACKBLOCKEDRUS(@DCGETDEVIC
EID)
DCRackSlotLabel Returns the total number of rack units/slots
@DCRACKSLOTLABEL(<<entity>> , within the argument with the specified name.
<name>>) Example:
@DCRACKSLOTLABEL(@DCGETDEVICEI
D, “Reserved”)
DCRackDeviceLabel Returns the total number of equipment within
@DCRACKDEVICELABEL(<<entity>> , the argument (immediate children) with the
<name>>) specified name.
Example:
@DCRACKDEVICELABEL(@DCGETDEVI
CEID, “Future Server”)
DCRackDeviceRUs Returns the total number of rack units/slots used
@DCRACKDEVICERUS(<<entity>> , by the equipment (with specified name) within
<name>>) the argument.
Example:
@DCRACKDEVICERUS(@DCGETDEVICEI
D, “Poweredge 1855”)
212
A P P E N D I X
Device
Name Description
Syntax
DCDevicePowerPorts Returns the total number of power ports within the
@DCDEVICEPOWERPORTS(<<entity> argument.
>) Example:
@DCDEVICEPOWERPORTS(@DCGETDEVIC
EID)
DCDeviceDataPorts Returns the total number of data ports within the
@DCDEVICEDATAPORTS(<<entity>>) argument.
Example:
@DCDEVICEDATAPORTS(@DCGETDEVICE
ID)
DCDeviceUsedPowerPorts Returns the total number of used power ports within
@DCDEVICEUSEDPOWERPORTS(<<e the argument.
ntity>>) Example:
@DCDEVICEUSEDPOWERPORTS(@DCGET
DEVICEID)
DCDeviceUsedDataPorts Returns the total number of used data ports within
@DCDEVICEUSEDDATAPORTS(<<ent the argument.
ity>>) Example:
@DCDEVICEUSEDDATAPORTS(@DCGETD
EVICEID)
DCDeviceFreePowerPorts Returns the total number of free power ports within
@DCDEVICEFREE the argument.
POWERPORTS(<<entity>>) Example:
@DCDEVICEFREEPOWERPORTS(@DCGET
DEVICEID)
DCDeviceFreeDataPorts Returns the total number of free data ports within
@DCDEVICEFREEDATAPORTS(<<enti the argument.
ty>>) Example:
@DCDEVICEFREEDATAPORTS(@DCGETDE
VICEID)
DCDeviceArea Returns the total square footage of the floor space
@DCDEVICEAREA(<<entity>>) area used by a floor equipment (argument)
Example:
@DCDEVICEAREA(@DCGETDEVICEID)
213
A P P E N D I X
Built-In Generic Functions

Following is a list of basic built-in functions that can be used to create expressions and formulae.
Math
Replace <<expr>> or <<number>> with a numeric value or a property name that results in a
numeric value.
Name Syntax Description

Rand @RAND Returns a random number between 0 and 1
NA @NA Returns the error value #N/A
Abs @ABS(<<expr>>) Returns the absolute value of a number
Sign @SIGN(<<expr>>) Returns the sign of a number
Exp @EXP(<<expr>>) Returns e raised to the power of a given number.
Returns the antilog base e.
Fact @FACT(<<expr>>) Returns the factorial of a number
Int @INT( <expr>>) Rounds a number down to the nearest integer
Frac @FRAC(<<expr>>) Returns the fractional portion of the number
Ln @LN(<<expr>>) Returns the natural logarithm of a number
Log @LOG(<<expr>>) Returns the logarithm of a number to a base 10
Antilog @ANTILOG(<<expr>>) Returns the antilog of a number to a base 10
Sqrt @SQRT(<<expr>>) Returns a positive square root
Sqr @SQR(<<expr>>) Returns the result of a number raised to the power
of 2
Round @ROUND(<<number>>, Rounds a number to a specified number of
<<digits>>) decimal digits. The <<digits>> parameter should
be replaced with the number of digits you wish to
round the number to.
Trunc @TRUNC(<<number>>, Truncates a number to a specified number of
<<digits>>) decimal digits. The <<digits>> parameter should
be replaced with the number of digits you wish to
truncate the number to.
CEILIN CEILING (<<number>>) Rounds a number up to the nearest integer (if the
G number is not a whole number)
COS COS (<<number>>) Returns the cosine of a number
FLOOR FLOOR (<<number>>) Rounds a number down to the nearest integer (if
the number is not a whole number)
LOG LOG (<<number>>) Returns the natural logarithm of a number
POWE POWER (<<expr>>, Returns the result of a number raised to a power.
214
A P P E N D I X
R <<power>>) The <<power>> parameter should be replaced

with the number that represents the power.
SIN SIN (<<number>>) Returns the sine of the given angle
SQUAR SQUARE(<<number>>) Returns the result of a number raised to the power
E of 2
TAN TAN (<<number>>) Returns the tangent of a number
215
A P P E N D I X
Date Time
Replace <<date>> with a date value or a property name that results in a date value.
Replace <<time>> with a time value or a property name that results in a time value.
Today @TODAY Returns the serial number (date value) of
today's date
Now @NOW Returns the serial number (time value) of
the current date and time
Year @YEAR(<<date>>) Converts a serial number (year
component) to the year
Month @MONTH(<<date>>) Converts a serial number (month
component) to the month
Weekd @WEEKDAY(<<date>>) Converts a serial number (day
ay component) to the day of the week
Day @DAY(<<date>>) Converts a serial number (day
component) to the day of the month
Hour @HOUR(<<time>>) Converts a serial number (hour
component) to the hour of the day
Minute @MINUTE(<<time>>) Converts a serial number (minute
component) to the minute of the hour
Second @SECOND(<<time>>) Converts a serial number (seconds
component) to the second of the minute
DBDat @DBDATE(<<date>>) Returns the date from a database date
e
Date @DATE(<<year>>, <<month>>, Returns the serial number (date
<<day>>) component) of a particular date with
year, month, and day. Replace
<<year>> with the year, <<month>>
with the month, and <<day>> with the
day in the function.
Time @TIME(<<hours>>, <<minutes>>, Returns the serial number (time
<<seconds>>) component) of a particular time given
the hours, minutes, and seconds. Replace
<<hours>> with the hours,
<<minutes>> with the minutes, and
<<seconds>> with the seconds in the
function.
216
A P P E N D I X
Trigonometry
Replace <<expr>> with a numeric value or a property name that results in a numeric value

Sin @SIN(<<expr>>) Returns the sine of a number in degrees
Cos @COS(<<expr>>) Returns the cosine of a number in degrees
Tan @TAN(<<expr>>) Returns the tangent of a number in degrees
Rsin @RSIN(<<expr>>) Returns the sine of a number in radians
Rcos @RCOS(<<expr>>) Returns the cosine of a number in radians
Rtan @RTAN(<<expr>>) Returns the tangent of a number in radians
Asin @ASIN(<<expr>>) Returns the arcsine of a number in degrees
Acos @ACOS(<<expr>>) Returns the arccosine of a number in degrees
Atan @ATAN(<<expr>>) Returns the arctangent of a number in degrees
Rasin @RASIN(<<expr>>) Returns the arcsine of a number in radians
Racos @RACOS(<<expr>>) Returns the arccosine of a number in radians
Ratan @RATAN(<<expr>>) Returns the arctangent of a number in radians
Hsin @HSIN(<<expr>>) Returns the hyperbolic sine of a number in degrees
Hcos @HCOS(<<expr>>) Returns the hyperbolic cosine of a number in
degrees
Htan @HTAN(<<expr>>) Returns the hyperbolic tangent of a number in
degrees
Rhsin @RHSIN(<<expr>>) Returns the hyperbolic sine of a number in radians
Rhcos @RHCOS(<<expr>>) Returns the hyperbolic cosine of a number in
radians
Rhtan @RHTAN(<<expr>>) Returns the hyperbolic tangent of a number in
radians
Radian @RADIAN(<<expr>>) Converts degrees to radians
Degree @DEGREE(<<expr>>) Converts radians to degrees
217
A P P E N D I X
Text
Replace <<text>> or <<string>> with a text value or a property name that results in a text value.

Char @CHAR(<<number>>) Returns the ASCII character specified by
the code number. Replace <<number>>
with a number between 1 and 255.
Code @CODE(<<text>>) Returns the numeric ASCII code for the
first character in a text string
Lengt @LENGTH(<<string>>) Returns the number of characters in a text
h string
Trim @TRIM(<<string>>) Removes spaces from text
Proper @PROPER(<<string>>) Capitalizes the first letter in each word of
a text value
Lower @LOWER(<<string>>) Converts text to lowercase
Upper @UPPER(<<string>>) Converts text to uppercase
Find @FIND(<<string>>, <<string>>, Returns the first occurrence of the first
<<number>>) string within the second string starting at
the given position. Replace <<number>>
with the position number.
Mid @MID(<<string>>, <<number>>, Returns a number of characters from a
<<position>>) text string starting at the position
specified. Replace <<position>> with the
position and <<number>> with the
number of characters required.
Insert @INSERT(<<string>>, <<string>>, Inserts the new string at the given
<<number>>) position of the second string. Replace
<<number>> with the position number.
Left @LEFT(<<string>>, <<number>>) Returns the leftmost characters from a
text value. Replace <<number>> with
the number of characters you wish to
return.
Right @RIGHT(<<string>>, <<number>>) Returns the rightmost characters from a
text value. Replace <<number>> with
the number of characters you wish to
return.
218
A P P E N D I X
Financial
Nam Syntax Description

e
PVP @PVP(<<value>>, <<interest>>, Returns the present value needed to be
<<periods>>) deposited, for an investment that yields a
specified future value after N periods at a
given interest rate. The function takes three
arguments in this order: principal value,
interest rate, and periods. Example:
@PVP(1000, 2.5, 5)
SLN @SLN(<<cost>>, <<salvage>>, Returns the straight-line depreciation of an
<<terms>>) asset for one period. The function takes
three arguments in this order: initial asset
cost, value at the end of the depreciation /
salvage value, number of periods over which
the asset is depreciated.
Example: @SLN(30000, 7500, 10)
Logical
Nam Syntax Description

e
Not @NOT(<<expr>>) Negates the value of the expression.
Replace <<expr>> with another function
that returns a TRUE or a FALSE value.
Conditional

If @IF(<<condition>>, <<expr>>, Specifies a logical test to perform. If the
<<expr>>) condition is true, the first expression is
returned, otherwise the second expression
is returned. Replace <<condition>> with a
conditional expression. Replace <<expr>>
with another function.
219
A P P E N D I X
Statistical

Sum @SUM(<<list>>) Returns the sum of values of its arguments.
Replace <<list>> with a comma delimited list
of numeric values or property names that
return numeric values or a combination or
both.
Avg @AVG(<<list>>) Returns the average of its arguments. Replace
<<list>> with a comma delimited list of
numeric values or property names that return
numeric values or a combination or both.
Max @MAX(<<list>>) Returns the maximum value in a list of
arguments. Replace <<list>> with a comma
delimited list of numeric values or property
names that return numeric values or a
combination or both.
Min @MIN (<<list>>) Returns the minimum value in a list of
arguments. Replace <<list>> with a comma
delimited list of numeric values or property
names that return numeric values or a
combination or both.
220
A P P E N D I X
Built-In Operators
Following is a list of built-in operators and order of precedence for use to create expressions and
formulas.
Precedence order for operators:

 :
 (space)
 ,
 -(negative)
 %
 ^
 *
 /
 +
 -
 &
 =
 <>
 <=
 >=
 <>
221
A P P E N D I X
Arithmetic

^ ^ Exponent
* * Multiply
/ / Divide
+ + Plus
- - Minus
% % Percent
& & Concatenate
Modulo % Modulo
Logical

AND AND TRUE if all of its arguments are TRUE
ANY ANY TRUE if any of a set of comparisons are
TRUE
BETWEE BETWEEN <<begin>> AND TRUE if operand is within a range. Replace
N <<end>> <<begin>> and <<end>> with a number or
a property name that results in a numerical
value, to create a range.
EXISTS EXISTS TRUE if a sub-query contains any rows
IN IN TRUE if operand is equal to any one item in
the list
LIKE LIKE TRUE if operand matches a pattern
NOT NOT Reverses the logic of its argument
OR OR TRUE if any argument is TRUE
SOME SOME TRUE if some of a set of comparisons are
TRUE
ALL ALL TRUE if all of a set of comparisons are TRUE
Comparison

= = Equal to
> > Greater than
>= >= Greater than or equal to
< < Less than
222
A P P E N D I X
<= <= Less than or equal to

<> <> Not equal to
#NOT# #NOT# Not
#AND# #AND# And
#OR# #OR# Or
#XOR# #XOR# Exclusive or
, , Comma
( ( Left parentheses
) ) Right parentheses
Built-In Constants
Following are constants that return numeric values. They can be used with other functions.

Pi @PI Returns the value of pi (3.14159)
E @E Returns the value of e (2.71828). E is the base of the natural log. E
raised to power is same as EXP of a value. Ln( E ) = 1
Err @ERR Returns the value of ERR
TRUE @TRUE Returns the logical value TRUE
FALSE @FALSE Returns the logical value FALSE
FALSE FALSE Returns the constant value FALSE
TRUE TRUE Returns the constant value TRUE
Null Null Returns the constant value NULL
223
A P P E N D I X
A.3 Exclusive Access Operations

The following is a list of operations that require exclusive access the database. Only a single user can
be logged into NetZoom Pro to perform these operations.
 Shut Down Server Configuration

 Apply data center site properties in bulk
 Unapply data center site properties bulk
224
A P P E N D I X
A.4 Data Types for Properties

The following is a list of data types available for defining properties. For more information, visit
http://msdn.microsoft.com/en-us/library/ms187752.aspx
Data Description
Type
Bit An integer data type that can take a value of 1, 0, or NULL
Int An integer data type that can an exact value from a range of -2^31
(-2,147,483,648) to 2^31-1 (2,147,483,647)
Float A floating point data type that can take approximate numeric data
from a range of - 1.79E+308 to -2.23E-308, 0 and 2.23E-308 to
1.79E+308
DateTime Defines a date that is combined with a time of day with fractional
seconds that is based on a 24-hour clock. It ranges from January 1,
1753, through December 31, 9999. Time ranges from 00:00:00
through 23:59:59.997.
YYYY is four digits from 1753 through 9999 that represent a year.
MM is two digits, ranging from 01 to 12, that represent a month in
the specified year.
DD is two digits, ranging from 01 to 31 depending on the month
that represent a day of the specified month.
hh is two digits, ranging from 00 to 23, that represent the hour.
mm is two digits, ranging from 00 to 59, that represent the minute.
ss is two digits, ranging from 00 to 59, that represent the second.
nVarChar Character data type that is variable-length. It uses the UNICODE
UCS-2 character set.
VarChar Character data type that is fixed-length. It uses the UNICODE
UCS-2 character set. Length is provided separately.
225
A P P E N D I X
A.5 Node Type Codes for Import

 Floor - Racks and equipment lying on the floor in a location.
 BRS - Blocked rack units on both sides.
 RM – Filled rack mountable devices placed on both sides of a rack. ~RM will place the
opposite views of the filled rack mountable device on both sides of the rack.
 RMF – Filled rack mountable devices (front view) placed only on the front of a rack. ~RMF
will place the filled rack mountable devices (front view) only on the rear of a rack.
 RMR - Filled rack mountable devices (rear view) placed only on the rear of a rack. ~RMR will
place the filled rack mountable devices (rear view) only on the front of a rack.
 RMB – Empty rack mountable devices placed on both sides of a rack. ~RMB will place the
opposite views of the empty rack mountable device on both sides of the rack.
 RMFB - Empty rack mountable devices (front view) placed only on the front of a rack.
~RMFB will place the empty rack mountable devices (front view) only on the rear of a rack.
 RMRB - Empty rack mountable devices (rear view) placed only on the rear of a rack. ~RMRB
will place the empty rack mountable devices (rear view) only on the front of a rack.
 CM – Filled modules, cards, power supplies, etc. that are inserted on both sides of a device.
~CM will place the opposite views of a filled module on both sides of a device.
 CMF – Filled modules, cards, power supplies, etc. (front view) that are inserted on the front of
a device. ~CMF will place the (front view) of a filled module on rear side of a device.
 CMR – Filled modules, cards, power supplies, etc. (rear view) that are inserted on the rear of a
device. ~CMR will place the (rear view) of a filled module on front side of a device.
 CMB – Empty modules, cards, power supplies, etc. that are inserted on both sides of a device.
~CMB will place the opposite views of an empty module on both sides of a device.
 CMFB – Empty modules, cards, power supplies, etc. (front view) that are inserted on the front
of a device. ~CMFB will place the (front view) of an empty module on rear side of a device.
 CMRB – Empty modules, cards, power supplies, etc. (rear view) that are inserted on the rear of
a device. ~CMRB will place the (rear view) of an empty module on front side of a device.
 CP– Filled equipment mounted on both sides of chassis (shelf) plugs. ~CP will place the
opposite views of a filled device on both sides of the chassis (shelf).
226
A P P E N D I X
 CPF – Filled equipment (front view) mounted on the front side of chassis (shelf) plugs. ~CPF
will place the (front view) of a filled device on rear side of the chassis (shelf).
 CPR – Filled equipment (rear view) mounted on the rear side of chassis (shelf) plugs. ~CPR
will place the (rear view) of a filled device on front side of the chassis (shelf).
 CPB– Empty equipment mounted on both sides of chassis (shelf) plugs. ~CPB will place the
opposite views of an empty device on both sides of the chassis (shelf).
 CPFB – Empty equipment (front view) mounted on the front side of chassis (shelf) plugs.
~CPFB will place the (front view) of an empty device on rear side of the chassis (shelf).
 CPRB – Empty equipment (rear view) mounted on the rear side of chassis (shelf) plugs.
~CPRB will place the (rear view) of an empty device on front side of the chassis (shelf).
 RP - Filled equipment mounted on both sides of rack plugs. ~RP will place the opposite views
of a filled device on both sides of the rack.
 RPF - Filled equipment (front view) mounted on the front side of rack plugs. ~RPF will place
the (front view) of a filled device on rear side of the rack.
 RPR - Filled equipment (rear view) mounted on the rear side of rack plugs. ~RPR will place the
(rear view) of a filled device on front side of the rack.
 RPB - Empty equipment mounted on both sides of rack plugs. ~RPB will place the opposite
views of an empty device on both sides of the rack.
 RPFB - Empty equipment (front view) mounted on the front side of rack plugs. ~RPFB will
place the (front view) of an empty device on rear side of the rack.
 RPRB - Empty equipment (rear view) mounted on the rear side of rack plugs. ~RPRB will
place the (rear view) of an empty device on front side of the rack.
 0RU~L~0 – Filled Zero RU device mounted on both left sides of the rack with a 0 degree
rotation. ~0RU~L~0 will place the opposite views of the filled Zero RU device on both left
sides of the rack with a 0 degree rotation.
 0RUF~L~0 – Filled Zero RU device (front view) mounted on the front left side of the rack
with a 0 degree rotation. ~0RUF~L~0 will place the (front view) of the filled Zero RU device
on rear left side of the rack with a 0 degree rotation.
 0RUR~L~0 – Filled Zero RU device (rear view) mounted on the rear left side of the rack with
a 0 degree rotation. ~0RUR~L~0 will place the (rear view) of the filled Zero RU device on the
front left side of the rack with a 0 degree rotation.
227
A P P E N D I X
 0RUB~L~0 – Empty Zero RU device mounted on both left sides of the rack with a 0 degree
rotation. ~0RUB~L~0 will place the opposite views of the empty Zero RU device on both left
 0RUFB~L~0 – Empty Zero RU device (front view) mounted on the front left side of the rack
with a 0 degree rotation. ~0RUFB~L~0 will place the (front view) of the empty Zero RU
device on rear left side of the rack with a 0 degree rotation.
 0RURB~L~0 – Empty Zero RU device (rear view) mounted on the rear left side of the rack
with a 0 degree rotation. ~0RURB~L~0 will place the (rear view) of the empty Zero RU device
on the front left side of the rack with a 0 degree rotation.
with a 90 degree rotation. ~0RUF~L~90 will place the (front view) of the filled Zero RU
 0RUR~L~90 – Filled Zero RU device (rear view) mounted on the rear left side of the rack with
a 90 degree rotation. ~0RUR~L~90 will place the (rear view) of the filled Zero RU device on
the front left side of the rack with a 90 degree rotation.
 0RUB~L~90 – Empty Zero RU device mounted on both left sides of the rack with a 90 degree
rotation. ~0RUB~L~90 will place the opposite views of the empty Zero RU device on both
left sides of the rack with a 90 degree rotation.
 0RUFB~L~90 – Empty Zero RU device (front view) mounted on the front left side of the
rack with a 90 degree rotation. ~0RUFB~L~90 will place the (front view) of the empty Zero
RU device on rear left side of the rack with a 90 degree rotation.
with a 90 degree rotation. ~0RURB~L~90 will place the (rear view) of the empty Zero RU
device on the front left side of the rack with a 90 degree rotation.
228
A P P E N D I X
 0RUR~L~180 – Filled Zero RU device (rear view) mounted on the rear left side of the rack
with a 180 degree rotation. ~0RUR~L~180 will place the (rear view) of the filled Zero RU
 0RUB~L~180 – Empty Zero RU device mounted on both left sides of the rack with a 180
degree rotation. ~0RUB~L~180 will place the opposite views of the empty Zero RU device on
both left sides of the rack with a 180 degree rotation.
 0RUR~L~270 – Filled Zero RU device (rear view) mounted on the rear left side of the rack
with a 270 degree rotation. ~0RUR~L~270 will place the (rear view) of the filled Zero RU
 0RUB~L~270 – Empty Zero RU device mounted on both left sides of the rack with a 270
degree rotation. ~0RUB~L~270 will place the opposite views of the empty Zero RU device on
both left sides of the rack with a 270 degree rotation.
 0RU~R~0 – Filled Zero RU device mounted on both right sides of the rack with a 0 degree
rotation. ~0RU~R~0 will place the opposite views of the filled Zero RU device on both right
229
A P P E N D I X
 0RUF~R~0 – Filled Zero RU device (front view) mounted on the front right side of the rack
with a 0 degree rotation. ~0RUF~R~0 will place the (front view) of the filled Zero RU device
on rear right side of the rack with a 0 degree rotation.
 0RUR~R~0 – Filled Zero RU device (rear view) mounted on the rear right side of the rack
with a 0 degree rotation. ~0RUR~R~0 will place the (rear view) of the filled Zero RU device
on the front right side of the rack with a 0 degree rotation.
 0RUB~R~0 – Empty Zero RU device mounted on both right sides of the rack with a 0 degree
rotation. ~0RUB~R~0 will place the opposite views of the empty Zero RU device on both
right sides of the rack with a 0 degree rotation.
 0RUFB~R~0 – Empty Zero RU device (front view) mounted on the front right side of the
rack with a 0 degree rotation. ~0RUFB~R~0 will place the (front view) of the empty Zero RU
device on rear right side of the rack with a 0 degree rotation.
 0RURB~R~0 – Empty Zero RU device (rear view) mounted on the rear right side of the rack
with a 0 degree rotation. ~0RURB~R~0 will place the (rear view) of the empty Zero RU
device on the front right side of the rack with a 0 degree rotation.
 0RU~R~90 – Filled Zero RU device mounted on both right sides of the rack with a 90 degree
rotation. ~0RU~R~90 will place the opposite views of the filled Zero RU device on both right
with a 90 degree rotation. ~0RUF~R~90 will place the (front view) of the filled Zero RU
with a 90 degree rotation. ~0RUR~R~90 will place the (rear view) of the filled Zero RU device
on the front right side of the rack with a 90 degree rotation.
 0RUB~R~90 – Empty Zero RU device mounted on both right sides of the rack with a 90
degree rotation. ~0RUB~R~90 will place the opposite views of the empty Zero RU device on
both right sides of the rack with a 90 degree rotation.
rack with a 90 degree rotation. ~0RUFB~R~90 will place the (front view) of the empty Zero
RU device on rear right side of the rack with a 90 degree rotation.
 0RURB~R~90 – Empty Zero RU device (rear view) mounted on the rear right side of the rack
with a 90 degree rotation. ~0RURB~R~90 will place the (rear view) of the empty Zero RU
230
A P P E N D I X
 0RU~R~180 – Filled Zero RU device mounted on both right sides of the rack with a 180
degree rotation. ~0RU~R~180 will place the opposite views of the filled Zero RU device on
with a 180 degree rotation. ~0RUR~R~180 will place the (rear view) of the filled Zero RU
 0RURB~R~180 – Empty Zero RU device (rear view) mounted on the rear right side of the
rack with a 180 degree rotation. ~0RURB~R~180 will place the (rear view) of the empty Zero
RU device on the front right side of the rack with a 180 degree rotation.
 0RU~R~270 – Filled Zero RU device mounted on both right sides of the rack with a 270
degree rotation. ~0RU~R~270 will place the opposite views of the filled Zero RU device on
with a 270 degree rotation. ~0RUR~R~270 will place the (rear view) of the filled Zero RU
231
A P P E N D I X
 0RURB~R~270 – Empty Zero RU device (rear view) mounted on the rear right side of the
rack with a 270 degree rotation. ~0RURB~R~270 will place the (rear view) of the empty Zero
RU device on the front right side of the rack with a 270 degree rotation.
232
A P P E N D I X
A.6 User Controls for Properties

The following is a list of user controls available for defining properties.
User Control Description

Label A text control for editing or displaying text or numeric values.
ComboBox A control that combines a button or editable field and a drop-
down list. The user can select a value from the drop-down list,
which appears at the user's request. This combo box includes an
editable field into which the user can type a value.
Dropdownlist A control that combines a button and a drop-down list. The
user can only select a value from the drop-down list, which
appears at the user's request. This combo box is not editable and
is read-only.
DateTime A text box that accepts a date and has a button available to
select a date from a drop-down calendar.
CheckBox A control that has two states: on and off. If the Check Box is
checked, it is represented by a tick in a box. A checkbox can be
toggled.
233
A P P E N D I X
A.7 Built-In Filters

The following is a list of all the built-in filters available in NetZoom Pro.
Name Description
All Alerts Display equipment that has pending alerts of any severity
All Facility Display all equipment that makes up the facility
infrastructure
All IT Display all equipment that makes up the IT infrastructure
Empty Racks Display empty racks with no mounted equipment
High Density Racks (Power > [n]) Display high density racks with power consumption
higher than n
Monitored Devices Display equipment that is being monitored
Patch Panels Display all patch panels
PDUs Display all PDUs
Pending Critical Alerts Display equipment with pending critical alerts
Pending Regular Alerts Display equipment with pending regular alerts
Racks Exceeding Power Threshold Display racks that exceed the set power threshold
Racks Exceeding Weight Threshold Display racks that exceed the set weight threshold
Rack Where [n] RUs Space Display racks where [n] RUs of contiguous space is
Available available
Racks where Heat is within [n] of Display racks where heat dissipation is within [n]% of
Threshold heat threshold
Racks where Weight is within [n] of Display racks where weight load is within [n]% of weight
Threshold threshold
Top [n]% Power Consuming Racks Display the top [n]% of power consuming racks
Servers Display all servers
Unpowered Devices Display equipment that has power ports and no power
connections
Uncabled Devices Display equipment that has data ports and no data
connections
Top [n]% Power Consuming Display the top [n]% of all power consuming equipment
Equipment
Top [n] Power Consuming Servers Display the top [n]% power consuming servers
Top [n] Power Consuming Devices Display the top [n]% power consuming devices
Racks with [n1] RUs, [n2] Free Display racks with [n] RUs available and [n] of available
Power power capacity
Racks with [n] RU Stranded Space Display racks with contiguous space of [n] RU and no
available heat or power
Racks with more than [n] RU Free Display racks with contiguous space of more than [n] RU
Block
234
A P P E N D I X
A.8 Options
The following is a list of user specific options available in NetZoom Pro. Users can set preferences
here to customize and optimize their NetZoom Pro experience.
General Options
235
A P P E N D I X
Purge NetZoom error log after X days

Check this option to clear the NetZoom Pro information error log at the end of the specified
number of days. Uncheck this option to preserve the error log permanently.
Palette background colors

Specify your preferred background color for the different panes and palettes in NetZoom Pro. You
may provide background color for the following palettes:
 Results
 Configured Device
 Data Center
 Connectivity
236
A P P E N D I X
Site Options
Options related to Explorer as well as the configurator are displayed here.
Display [Property] as tooltip on device nodes

Select the property that you wish to display as a tooltip on data center rack and device nodes.
Display [Property] as tooltip on site or location nodes

Select the property that you wish to display as a tooltip on the data center site node and location
nodes.
Hide tooltips on data center nodes

Check this option to hide the tooltips on data center nodes. Uncheck this option to view tooltips on
data center nodes.
237
A P P E N D I X
Show connectivity status in home

Check this option to display the connectivity status on port nodes in your data center.
Use default filled views from the NetZoom Pro library where available
Check this option to retrieve pre-filled equipment chassis from the library. This is useful if you do
not wish to configure equipment. This option is only applicable during import if multiple views exist
for a piece of equipment. Uncheck this option to retrieve empty equipment chassis from the library.
Mount devices so they occupy rack units upwards

Checking this option will mount equipment on racks so they occupy rack units upwards. Uncheck
this option to mount equipment that occupy rack units downwards.
Display locations that do not contain devices for assigned role or selected tenant/filters
Check this option to display all locations in Explorer that do not contain equipment, due to limited
accessibility based on your role, or selected tenant or filter. Unchecking this option will hide
locations that are empty.
Display racks that do not contain devices for assigned role or selected tenant/filters
Check this option to display all racks in Explorer that do not contain equipment, due to limited
accessibility based on your role, or selected tenant or filter. Unchecking this option will hide racks
that are empty.
Automatically expand device nodes when a device is added

Check this option to automatically expand a device node when it is added to the data center or
configurator.
Turn off auto-calculate

Check this option to prevent automated recalculation of properties when a change is made to the
data center or properties. Checking this option may enhance NetZoom Pro performance and speed.
Uncheck this option if you wish to automatically recalculate your properties each time.
238
A P P E N D I X
Property Options
Select properties pane when a device is selected

Check this option to display the properties pane each time a node is selected in the data center.
Convert to Metric units

Check this option to view equipment dimensions and weight in metric scale (centimeters and
kilograms) instead of inches and pounds (US - default) in properties. Unit conversion may be
reflected in some reports as well. The date format will also be converted; MM/DD/YYYY for US
format and DD/MM/YYYY for metric format.
239
A P P E N D I X
Generate rack top view without door swings

Check this option to view top views of racks without the door swings. Some special rack shapes may
still display top views either with or without door swings. Uncheck this option to view rack top
views with door swings for space planning. This option governs preview images, not diagraming.
Display preview images

Check this option to display the shape previews in the properties pane. Uncheck this option to hide
the shape previews in the properties pane.
Display rear view of locations in reverse order

Check this option to display a location preview with racks and floor equipment and display the rear
view in reverse order. Uncheck this option to display a location preview with racks and floor
equipment and display the rear view in the same order.
Display true images for locations instead of generic representations

Check this option to display location previews with racks and floor equipment. Uncheck this option
to display location previews as generic representations of the location. Uncheck this option to
enhance NetZoom Pro performance and speed.
240
A P P E N D I X
Pixel offset between racks

Specify the spacing required (in pixels) between racks and floor equipment in the location previews.
Higher the pixel offset, the more spaced apart the racks will appear. Pixel offset can be specified
between 3 and 100.
Power Trace Settings

Select from the combo box the Load and Capacity properties to display with devices during Power
Trace generation.
241
A P P E N D I X
Library Options
Include related manufacturers

Check this option to perform your searches including any related manufacturers. Uncheck this option to
perform searches with only the specified manufacturer.
Note
NetZoom Pro identifies manufacturers by popular name. When one manufacturer acquires another, we relate
those manufactures in the NetZoom Pro Library. Searching a manufacturer allows you to find devices for
related manufactures.
242
A P P E N D I X
Notify me if search results exceed X

Certain search criteria can produce thousands of results, possibly slowing down NetZoom Pro
performance. Check this option to provide a limit for the number of search results you retrieve. This
makes your search more efficient. If a search results in more results than the specified limit, you will
be prompted to refine your search criteria. Uncheck this option if you wish to view all the resulting
shapes of your search regardless of the amount of results.
243
A P P E N D I X
Remember last X searches

Check this option in case you want NetZoom Pro to remember past searches. Past searches appear
when you expand the drop down list for search keywords. Uncheck this option if you do not want
NetZoom Pro to remember any past searches.
Sort Results
Select the sort ordering for search results in the Sort section. Results can be presented presorted by
manufacturer name, equipment type, product line, and product number. Select Ascending or
Descending order option for each field. The ‘Sort By’ order determines the grouping of the results
in tree view.
244
A P P E N D I X
Microsoft Visio Options
These options are applied to shapes dropped into Microsoft Visio pages when using an Export Visio
feature in NetZoom Pro.
Connection Points
Connection points are glue points on NetZoom Pro shapes where connections can be made. They
correspond to data ports, power ports, shape boundaries, and slots. Check where you wish to view
connection points on shapes: ‘Boundary’ and/or ‘Ports’.
245
A P P E N D I X
Tooltips
Tooltips provide helpful information on ports, slots, and connections. Select the type of tooltips you
wish to view:
 Basic – Displays port and slot names
 Advanced – Displays port and slot names along with a description of the connection made
on them
 None – No tooltips are displayed
246
A P P E N D I X
Labels
Labels can be applied to NetZoom Pro shapes when using the export to Visio features. The labels
are customizable to display any property value and there are varied placement choices. You may
create and display up to three labels and only one may be editable. By default, there are no labels.
1. Check ‘Floor Equipment’ to create labels for racks and floor equipment only. Uncheck
this option to create labels for rack mountable equipment.
2. Select a label position from the drop down list.
3. Select a property you wish to display as the label text from the drop down list.
4. Check the ‘Editable’ option to create an editable label. Only one label may be editable.
5. Click the Add button. You may create up to three labels.
6. To remove a label, click the Delete button next to it.
7. To view editable labels, right-click on the shape in Microsoft Visio and click Show
Label. Double click the editable labels in Microsoft Visio to modify them.
247
A P P E N D I X
Other
Select the scaling mode for rack mountable equipment as:

 Fixed - Brackets of the rack mountable equipment will scale so it fits in the rack unit
 Variable - Equipment itself will be scaled and stretched so it fits in the rack unit
If you are missing the ActiveX control required for working with Microsoft Visio, you may install
from here as well.
248
A P P E N D I X
Proxy Options
Options herein are used when configuring proxy settings and are only required if you have a proxy server
in your environment. Proxy settings allow the web service to connect to the Internet. Contact your
network administrator for this information.
1. Enter your Proxy Server Address. Click ‘Test’ to verify address.
2. Enter your User Agent.
3. Choose your Proxy Authentication Scheme.
4. Enter your Proxy User Name, Password and Domain Name.
249
A P P E N D I X
Discovery Options
Options herein are used when configuring discovery settings and are only required if you wish to use
discovery in your environment. Contact your network administrator for this information.
1. Check the ‘Enable Discovery Services’ box.
2. Set the number of nodes to discover concurrently. 20 is the recommended default.
3. Set the Discovery scan frequency time frame in hours. 6 hours is the recommended default.
4. Set the Monitor scan frequency time frame in seconds. 60 seconds is the recommended
default.
250
A P P E N D I X
A.9 Preparing SQL Server

For a Server where NetZoom Pro will be installed. If SQL Server is not already installed:
1. Go to Microsoft’s Website and download the latest copy of Microsoft® SQL Server® 2012
Service Pack 2 (SP2) Express with Advanced Services.
2. Right-click on the installer and select ‘Run as Administrator’.
3. Click New SQL Server stand-alone installation or add features to an existing installation.
251
A P P E N D I X
4. On the Feature Selection screen, ensure the following features are checked:
 Database Engine Services

 SQL Server Replication
 Full-Text Search
 Analysis Services
 Reporting Services
Click the Select All button for best results.
5. Click Next.
252
A P P E N D I X
6. Verify the Instance Configuration and click Next.
7. Verify Service Account Configuration and click Next.
253
A P P E N D I X
8. Set the Authentication Mode to Mixed Mode.
9. Provide a password for the sa account.
10. Click the Add Current User button if the current user is not already listed in the SQL Server
administrators box.
11. Click Next.
254
A P P E N D I X
12. Verify that Reporting Services is set to install in Native Mode and click Next.
13. Click Next.
255
A P P E N D I X
14. Click Close.
256
A P P E N D I X
To verify that a Microsoft SQL Server instance is installed in Mixed Mode and enable CLR.
1. Launch SQL Server Management Studio.
2. Right-click on the SQL instance on the left and select Properties.
3. Select Security on the left and choose the SQL Server and Windows Authentication mode /
Mixed Mode option and the Failed logins only option. Then click OK.
257
A P P E N D I X
4. Right-click on the instance and click Facets.
5. Choose ‘Surface Area Configuration’ for Facet from the drop down.
6. Set ‘CLRIntegrationEnabled’ to TRUE.
7. Click OK then exit SQL Server Management Studio.
258
A P P E N D I X
A.10 Preparing SQL Reporting Services

Configure SQL Server Reporting Services within SQL Server reporting services on the NetZoom
Pro Server.
1. Go to the Windows Start Menu > All Programs > Microsoft SQL Server > Configuration
Tools. Select Reporting Services Configuration Manager.
2. Enter the Server Name and choose the correct Report Server Instance. Click Connect.
259
A P P E N D I X
3. Click Report Manager URL on the left and click the URL hyperlink.
4. Click Folder Settings in the Internet browser and click New Role Assignment.
260
A P P E N D I X
5. Enter the Domain and User or Group information that will require permission to read and
write to the database.
6. Check Content Manager and click OK.
7. Exit the browser.
8. Exit the Reporting Services Configuration Manager.
261
A P P E N D I X
A.11 Preparing IIS Role Services

For a Server where NetZoom Pro will be installed. Verify all the role services are enabled on IIS and
.NET Framework version 3.5.1 is installed:
1. Go to Windows Start Menu. Select Administrative Tools. Click Server Manager.
2. Expand Server Manager. Expand Roles. Select Web Server (IIS).
3. Click Add role services or Remove role services.
4. Verify all the IIS services except FTP are checked under Role Services, including Hostable Web
Core.
262
A P P E N D I X
5. If they are click Cancel, otherwise check them and click Next.
6. Select Features from Server Manager.
7. Verify .NET Framework Version 3.5.1 and all sub-features are checked.
8. If they are click Cancel, otherwise check them and click Next.
9. Exit Server Manager.
263
A P P E N D I X
A.12 Direct Access URL’s

You may access any Site or Node in your NetZoom Pro implementation through direct access URL’s.
Direct Access URL’s must be in the following format:
To directly access a specific site:

https://HostName/?site=sitename
Example:
https://hostname/?site=MySite
To directly access a specific site with a specified Asset ID selected:

https://HostName/?site=sitename&assetid=value
Example:
https://hostname/?site=MySite&assetid=KLIHKFSHF
To directly access a specific site with a specified Service Tag selected:

https://HostName/?site=sitename&servicetag=value
Example:
https://hostname/?site=MySite&servicetag=425fsdsf
To directly access a specific site with a specified eName selected:

https://HostName/?site=sitename&name=value
Example:
https://hostname/?site=MySite&name=MK10
To directly access a specific site with a specified eLabel selected:

https://HostName/?site=sitename&label=value
Example:
https://hostname/?site=MySite&label=MK10
You may also specify any other property as well in the following format:
https://HostName/?site=sitename&search_by=propertyname&search_val=propertyvalue
Example:
https://hostname/?site=MySite&search_by=assetid&search_val=KLIHKFSHF
264
A P P E N D I X
To generate a Direct Access URL for a specific node, right-click on that node and click ‘Generate Asset
URL’ and the following URL will be generated:
Example:
https://hostname/?site=MySite&id=100602
265
A P P E N D I X
A.13 Prepare Devices for Discovery

In order to successfully accomplish discovery scanning, the following list of steps should be
reviewed. It is also recommended that the person setting up the scan be familiar with network
topology and configuration basics regarding address space, subnet, routers, firewall, ports, SNMP,
WMI, etc.
NetZoom Pro is capable of scans based on the following selections.

 Single IP
 IP Range
 Network subnet range
 DNS - In order to obtain a list of hosts via DNS, the target DNS server must allow Zone
Transfer privileges to the computer in which NetZoom Pro is installed.
 Scanning Hosts listed in Active Directory - Requires authentication to access Active

Directory Information.
The NetZoom Pro discovery is provided with a list/range of IP addresses to scan.

 There must be routes to the target IP addresses.
 Any firewall between NetZoom Pro and target IP must allow some of these ports. Not all
the ports listed are necessary but will increase the chances of successfully discovering nodes.
o Ping (ICMP 0, 8)
o SNMP (UDP 161, 162)
o WMI (TCP 135)
o TCP (Common Ports) (TCP 21, 23, 25, 80, 110)
266
A P P E N D I X
 Any firewall implemented at the target must be disabled/ports opened to the following list
of ports. Not all the ports listed are necessary, but will increase the chance of the node being
discovered.
o Ping (ICMP 0, 8)
o SNMP (UDP 161, 162)
o WMI (TCP 135)
o TCP (Common Ports) (TCP 21, 23, 25, 80, 110)
 For Microsoft Windows-based machines, WMI access privileges and fully functional
RPC/DCOM access are needed at the target node.
 SNMP service must be installed and configured properly in target nodes.
 TCP port scanning may trigger Network Intrusion Alerts if network intrusion detection is
implemented within an organization.
267
A P P E N D I X
When using SNMP:
1. SNMP Read Community

SNMP read community acts like a password. The scanning server must correctly identify the
target node’s read community string in order to read the SNMP values of the target node.
2. Configuring the Remote Windows Device
a. Install the Simple Network Management Protocol and WMI SNMP Provider.
--- Control Panel > Add & Remove Programs > Windows Components > Management
and Monitoring Tools > Details
--- Check the boxes for Simple Network Management Protocol and WMI SNMP
Provider.
b. In Services, access the Properties window for the SNMP Service.
268
A P P E N D I X
In the Traps tab:

--- Community Name: Enter the community string or SNMP credential NetZoom Pro
will be using to connect.
In the Security tab:

--- Check ‘Send authentication trap’.
--- Click Add under ‘Accepted community names’. Enter the community string or
SNMP credential NetZoom Pro will be using to connect.
--- Select ‘Accept SNMP packets from these hosts’. Click Add. Enter localhost and the
IP address of the NetZoom Pro machine.
269
A P P E N D I X
When using WMI:
RPC (Remote Procedure Call) is a Microsoft mechanism for communication between processes.
Click this link (http://technet.microsoft.com/en-us/library/cc738291.aspx) for details. RPC
must be available on the monitored device in order to use WMI.
If an error indicates that the monitored device is unavailable, this usually means that it is not
possible to connect to the device. Be sure that default WMI port 135 is not blocked or preempted
on the target device. Microsoft provides a utility called WBEMTEST that can be used to confirm
that WMI is properly configured on the target device.
1. Start > Run > WBEMTEST.
2. Click Connect.
270
A P P E N D I X
3. Under Namespace, enter ‘\\hostname or IP address\root\CIMV2’.
4. Enter the same credentials you're using with your scanner.
5. If you have verified credentials, but cannot connect using WBEMTEST and cannot see the
expected WMI classes and counters, then WMI is probably disabled or configured
incorrectly on the target machine.
271
A P P E N D I X
When using NetBIOS:
To enable NetBT for computers running Windows Server 2003 or Windows XP, open ‘Network
Connections’, right-click a connection, click the Internet Protocol (TCP/IP) component, click
Properties, click Advanced, select the ‘WINS’ tab, and click the appropriate option in NetBIOS
setting, as shown below.
 Default
Enables NetBT if the network connection has a static IPv4 address configuration. If the
network connection uses the Dynamic Host Configuration Protocol (DHCP), it uses the
DHCP options in the received DHCP Offer message to either disable NetBT or enable and
configure NetBT. To disable NetBT using DHCP, configure the Disable NetBIOS over
TCP/IP (NetBT) Microsoft vendor-specific option for the value of 2. This is the default
setting for LAN connections.
 Enable NetBIOS over TCP/IP
Enables NetBT, regardless of the DHCP options received. This is the default setting for
remote connections (dial-up or virtual private network).
 Disable NetBIOS over NetBIOS
Disables NetBT, regardless of the DHCP options received.
Configure the DHCP client to enable the DHCP server to determine NetBIOS behavior
272
A P P E N D I X
For Windows XP, Windows Server 2003, and Windows 2000:
1. On the desktop, right-click ‘My Network Places’ and click Properties.
2. Right-click ‘Local Area Connection’, and click Properties.
3. In the ‘Components checked are used by this connection’ list, double-click Internet Protocol
(TCP/IP), click Advanced, and then select the ‘WINS’ tab.
4. In Windows XP and in Windows Server 2003, you must double-click Internet Protocol
(TCP/IP) in the ‘This connection uses the following items’ list.
5. Click Use NetBIOS setting from the DHCP server and click OK 3 times.
For Windows Vista:
1. On the desktop, right-click ‘Network’, and click Properties.
2. Under ‘Tasks’, click Manage network connections.
3. Right-click ‘Local Area Connection’ and click Properties.
4. In the ‘This connection uses the following items’ list, double-click Internet Protocol Version
4 (TCP/IPv4), click Advanced, and then click the WINS tab.
5. Click Use NetBIOS setting from the DHCP server, and click OK 3 times.
For Windows 7:
1. Click Control Panel from the Windows Start Menu.
2. Under ‘Network and Internet’, click View network status and tasks.
3. Click Change adapter settings.
4. Right-click ‘Local Area Connection’, and click Properties.
5. In the ‘This connection uses the following items’ list, double-click Internet Protocol Version
4 (TCP/IPv4), click Advanced, and then click the WINS tab.
6. Click Use NetBIOS setting from the DHCP server, and click OK three times.
273
A P P E N D I X
Firewall
The firewall on target node and any firewall between the scanning server and target node must allow
WMI port TCP 135 to be opened.
DNS
The machine running NetZoom Pro discovery must have access to the DNS server. Alternatively,
all of the target hosts must be mapped within the LMHOSTS file.
Important Notes:
Some Windows 7 and Windows Server 2008 R2 WMI are inaccessible even via administrator level
accounts.
Registry edit on remote machine:
1. Start the run command from the Windows Start Menu.
2. Type regedit.exe to start the Registry Editor. If you get the UAC prompt, acknowledge it.
3. Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Po
licies\System
4. On the Edit menu, select New and click DWORD (32-bit) Value.
5. Type ‘LocalAccountTokenFilterPolicy’ to name the new entry, and press Enter.
6. Right-click ‘LocalAccountTokenFilterPolicy’ and click Modify.
7. In the ‘Value’ data box, type ‘1’, and click OK.
8. Exit Registry Editor. There is no need to reboot the machine.
274

NetZoom Pro v15 Users Manual

Uploaded by

Copyright:

Available Formats

You might also like

NetZoom Pro v15 Users Manual

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

NetZoom Pro v15 Users Manual

Uploaded by

Copyright:

Available Formats

Version

NETZOOM PRO HELP

Last Updated: July 2, 2015

Copyright  2015 by Altima Technologies, Inc. All rights reserved.

2300 Cabot Drive • Suite 535

OWNERSHIP OF MARKS AND LOGOS

All NetZoom products are solely created by Altima Technologies, Inc.

 NetZoom Pro™, NetZoom DCIM™, NetZoomDC™, NetZoom™, NetZoom Visio

Command Buttons and commands are listed in Bold text

Author: Jacquie Staggs

INTRODUCTION – What is NetZoom Pro?

With NetZoom Pro, you will experience:

NetZoom Pro Application Model

The NetZoom Pro Application is divided into the following:

NETZOOM PRO SERVER

WEB BROWSER CLIENT

NetZoom Pro User Types

Client Web Browser

In NetZoom Pro, users are classified as following:

 The Manager does not require approval.

 The Manager approves Users.

The Manager is required before a User can activate.

Subscriptions and Licensing

Complimentary & Paid Professional Services

3. Customization - Altima Technologies also offers a variety of customization services. To learn

About NetZoom Pro

 Click the NetZoom Pro button.

 Click the NetZoom Pro button.

 Click Contact Us.

 Enter your question, concern, comment or issue.

 Click Submit. Our support staff will contact you shortly.

NetZoom Pro Information

 Click the NetZoom Pro button.

Additional Website Resources

 End User License Agreement

1. Click the NetZoom Pro button.

5. Click Save or Close.

 Click the NetZoom Pro button.

 Click Clean Up.

 Click the NetZoom Pro button.

CHAPTER 1 – Download and System

1.1 Download Setups

Download from Internet:

1. Go to www.NetZoom.com. Make sure you have an Internet connection available.

3. To verify if your subscription number is valid, click Check Expiration.

6. Click Download next to ‘NetZoom Pro Setups’.

Download from Media (if media pack was purchased):

1. Insert the flash drive into the USB port.

2. Go to Computer or My Computer and open the Removable Disk (flash drive).

3. Copy the NZProSetup.exe file onto your desktop.

1.2 Server Infrastructure

1.3 System Requirements for the Server

Supported Operating Systems*

*Officially supported on United States English versions.

1.4 System Requirements for Web Browser Client

Supported Operating Systems*

*Officially supported on United States English versions.

ActiveX Settings for Internet Explorer**

Set the client URL as a Trusted Site with pop-ups allowed.