Claudia Rabago

Curriculum Vitae
San Antonio, Texas
(210) 740-5139
claudia.rabago2016@gmail.com

Education

Bachelors of Arts in Communications, Public Relations San Antonio, Texas

University of Texas in San Antonio
Alternative Teacher Certification Program (ACT) San Antonio, Texas
(Exam in July 2020)

Languages
· Fluent in both English and Spanish

Experience

San Antonio Independent School District, Carvajal Elementary, GEC Teacher

2020
• Teach reading intervention classes through Really Great Reading, Blast Foundation.
• Develop differentiated instruction to keep students on IEP goal mastery and objectives.
• Keep parent’s updated on student progress, achievements, and maintain positive communication with
students and families.
• Maintain daily/weekly records for IEP data records.
• ARD development with PLAAFP feedback from general education teachers, parents/guardians, STAAR data,
MAP data.
• Teach in GEC resource classroom and Co-teach in general education setting to provide classroom support
for our students.

Area Agency on Aging Benefits Counselor I /MIPPA Specialist

Alamo Area Council of Governments 2017-2019
• Conducted MIPPA/SMP outreach presentations at health fairs, income-based senior housing communities,
food distribution events, senior centers, and churches, in both Bexar and surrounding rural counties.
• Conduct visits to homebound clients that are to assist with HHSC renewal process/new applications for
MSP/LIS/SNAP.
• Met with clients at locations that were convenient such as libraries, senior centers, and housing
communities.
• Researched and located agencies to further help clients for needs such as rent assistance, utility
assistance, prescription assistance, medical assistance for clients that do not qualify for Medicaid or
Medicare (Wesley nurses, Care Link, Centro Med, housing assistance, and medical equipment (Project
Mend).
• Assisted clients with completion of and submitting Medicare Savings Program, Low income Supplement:
Extra Help Prescription Assistance and SNAP applications (English, Spanish, for deaf, blind clients).
• Conducted initial intake interviews of youth that included gathering familial, possible sponsorship
information and establish age of the youth.
• Certified as a Benefits Counselor I

Seasonal Case Manager

Southwest Key Programs 2016-2017
· Conducted initial intake interviews of unaccompanied immigrant minors that included gathering familial
details, establish age of the youth, and determine possible sponsorship information.
· Conducted interviews of family members, friends of family, and sponsors to determine the integrity of the
relationship and verify information received from minor within 24-48 hours upon admission to the shelter.
· Ensured the timely completion of assessments, Initial Intakes, Emergency Placement, and Preliminary
Service Plans, in accordance with SWKey, State, and Federal requirements, which included initial contact
with family members/sponsors via telephone and family/friends in home country.
· Documented all actions taken and contacts with youth, sponsor, and stakeholders in the form of case notes
as required by SWKey, State and Federal contracts.
· Submitted completed reunification packets with appropriate referral made by Case Manager for the timely
release of youth to designated ORR representative with release request and discharge notification’s and all
supporting documentation.
· Participated in weekly treatment team meetings/case staffing with representatives from all departments at the
shelter.
· Maintained physical and web-based client files.

Respite care provider

Family Service Association 2012-2016
• Facilitated games and other activities to engage clients with special needs.
• Provided respite care for families of kids with special needs whose parent is in the Armed Forces
(Army/Navy/Marine).
• Maintained client records on daily flow sheet.
• Administer medicine to clients depending on need.
• Trained extensively in Autistic care. CPR/First Aid/Automated External Defibrillator (AED)certified .

Supervisory
Bilingual Team Lead/Supervisor
Family Endeavors 2012-2016
• Supervised/managed 8-12 unit managers depending on deployment (each unit manager was responsible
for 30-60 unaccompanied minors).
• Successfully completed Psychotropic medication/SAMA training.
• Facilitated/monitored facility intakes of new clients during emergency response projects.
• Taught math, English, art and soft skills to unaccompanied minors.

Teaching
George Gervin Academy Special Education Teacher 2019
• Prepared for IEP and distribute PLAAFP forms to teachers. Communicate and coordinate with student
guardian, teachers, LPAC, speech therapist, school principal, and all involved for successful ARD.
• Bi-lingual special education teacher in both content mastery and inclusion
• Established the type of learner student and tailor teaching for student along with goals from IEP that will help
student make progress.
• Use Easy Sped for daily tracking of student services and times met from IEP’s.

General Education Development (GED) Instructor/Online High School Diploma program

SA Youth Build 2015
• Taught Math/Science/English/History/Leadership and Team Building.
• Taught students with varying academic skillsets while integrating core academic subject matter and
developed program curriculum and lesson plans.
• Assessed individual student progress and adapted curriculum and lesson plans to meet individual student
learning and testing needs.
• Assisted with the recruitment and intake assessment of prospective students.
• Developed individual learning plans for each student and monitored student progress by updating plans
regularly.
• Achieved passing rate of 75% of our YouthBuild members in GED/online high school diploma.
• Recognized the common needs of YB members and was able to identify ability and interests, which led to
growth in subjects, taught.
• Maintained individual confidential student education files including work samples, educational progress,
attendance sheets and case notes.
• Partnered up with Dress for Success for transitioning students to gainful employment with professional
clothing and resume assistance as well as a food pantry.
• Encouraged YB members to pursue higher education: assisted with FAFSA (Free application for federal
student aid) forms, scholarship applications, researched community resources for assistance.
• Engaged program participants for post-programming which included preparing for college placement exams,
trips to colleges, assisting with job applications, creating resumes, and interview skills for participants.

Adult education teacher

Northside Independent School District 2012-2014
• Specialized in math and science for teen/adult G.E.D. program
• English as a second language teacher (E.S.O.L.)

Substitute teacher
South San Independent School District 2010-2014
• Main focus: Bilingual, Math, Science, English, Special education, and Theater arts.
• Employed strong classroom management and organization daily for successful day.
• Took all necessary and reasonable precautions to protect students, equipment, materials, and facilities.

Sales/Customer Service
Advertising sales account representative
Welcome Home/Stone Oak Business Association 2012-2013
• Met monthly sales quotas and promoted Stone Oak Business Association membership.

Sales associate/customer service

Ann Taylor 2007-2010
• Consistently provided an exceptional client experience and met credit card goals.
• Replenished the store, executed merchandising directives and maintained visual merchandising
presentations.

Volunteer Experience
Math tutor
Each on Teach One 2017
• One-on-One and small group instruction tutor in math with individualized lesson plans tailored for each
student depending on level.
SA Youthbuild 2014
• Volunteered as a math tutor where I assisted with math skills to get students ready for the General Education
Certificate.