Performance Development Plan (What Parameter) - 2

Sr Work Plan Item

1 Outlet Coverage

2 Market Share

3 Sales Target Achievement

4 QDVP3 Target

5 People Management

6 IT Compliance & Report Sharing

6 IT Compliance & Report Sharing

7 Contact Strategy

8 Review Mechanism

9 Regular Training Sessions

10 Coaching & Mentoring 3P's

11 MIS circulation

12 Recruitment

13 Attendance

14 Leave Management
15 F&F
Performance Development Plan (What Parameter) - 2017 -
KPI/Metrice Target

Adherence to PJP Set by the FM for AE's (Data tracked through

90%
Outlet coverage Report)

Growth in Market share for Outlets allocated 5% Growth

% Tertiary/Sales target Achievment for all Outlets mapped 5% Growth

15% more than the

Perfect Outlets (Outlets with QDVP3 Score > 70%)
non-Promotor outlets

Attrition (Effective 3P mangement, through employee 4% for 1st Half, 3 % for

engagement) Second Half

90% excluding leaves

Feet on Street (Productive Mandays) and approved
exceptions

> 70 % of FS Mapped
Width of Achievement
Achieving QOC of 4

100 % Conversion of
Red AE Conversion Red AE's to
Amber/green

PJP Preparation 25th of Every Month

 100 % Task
Data Entry by AE's
Completion

Weekly Reports
Sharing and Review
Reports Review
with Activation
Exeuctive / Promoters

Min 16 Days Market

Adhering to Contact Strategy (Tracked Through Visitor Login)
Working

- With the Activation Executives As per plan

- AE Performance monitoring using RAG Analysis Qtrly Review
- With the Activation Executives As per plan

AE Performance monitoring using RAG Analysis Qtrly Review

Jointly with MOC

Refresher Training sessions for Red AE's
meeting

Driving OJT and monitoring improvements Ongoing

Outlet Coverage Report with Tgt Vs Ach As per plan

CCS Report AE's wise As per plan

Supervisor Store Coverage Report As per plan
QDVP3 Consolidated Report As per plan

< 14 days for

Resignation case < 21
Recruitment Turnaround Time for 3P Staff
Days for Absconding
Case

100 % Attendance
Attendance updation by 2 PM everyday
daily
Attendance Hygiene 0 % Non Adherence
< 7 days by 3P
Leave Management
employee per Qtr
 All FNF to be settled
Ensure Co-ordination between HR and 3P Agency to clear FNF
OTIF
Follow the SOP set by HR / BUM for 3P management As per plan
 Rating Scale(%
Timeline
Achment)
> 110% (4)

>100%
to 110% (3)
Monthly
>90% to 99%(2),

<90% (1)
>100%
to 110% (3)
Monthly
>90% to 99%(2),

>100%
to 110% (3)
Monthly
>90% to 99%(2),

>100%
to 110% (3)
Monthly
>90% to 99%(2),

>100%
to 110% (3)
Monthly
>90% to 99%(2),

>100%
to 110% (3)
Monthly
>90% to 99%(2),

>100%
to 110% (3)
Monthly
>90% to 99%(2),

>100%
to 110% (3)
Monthly
>90% to 99%(2),
12/12(Good)(3)

10/12 (Average)
Monthly
(2),
<10 (Poor)
(1)
 12/12(Good)(3)
10/12 (Average)
Monthly
(2),
<10 (Poor)
(1)
12/12(Good)(3)

10/12 (Average)
Monthly
(2),
<10 (Poor)
(1)
> 110% (4)

Monthly >100%
to 110% (3)

Monthly >90% to 99%(2),

Monthly
Monthly <90% (1)
12/12(Good)(3)
10/12 (Average)
Monthly
(2),
<10 (Poor)
(1)
12/12(Good)(3)

10/12 (Average)
Monthly
(2),
<10 (Poor)
(1)
12/12(Good)(3)
10/12 (Average)
Monthly
(2),
<10 (Poor)
(1)

12/12(Good)(3)
Monthly
10/12 (Average)
(2),
Monthly <10 (Poor)
Monthly (1)
Monthly

Monthly
> 110% (4)

>100%
Monthly to 110% (3)
Monthly >90% to 99%(2),
Monthly
<90% (1)
 to 110% (3)

>90% to 99%(2),

<90% (1)
Monthly

Monthly