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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Create Breakdown Maintenance Order:

Objective: Use this process to create a maintenance order, while attending a


maintenance work of the breakdown occured in the system.

Transaction code: IW31 : It is a code for creation of order


directly.

Process: The maintenance order can be created in two ways-

1. It can be created directly by Transaction Code i.e. IW31 or follow


the menu path on the Easy Access Screen.

2. And it can be created with reference to notification also.


Creation of the notification can be seen from respective user
manual.

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Process 1.
Direct creation of the order
PROCEDURE: Step 1 : Start the transaction using the menu path or transaction code.

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

3. Click Logistics tree item .

4. Click Plant Maintenance tree item .

5. Click Maintenance Processing tree item

6. Click Order tree item

7. Click create general tree item

Create Breakdown Order: Initial Screen

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

8. AS required complete/ review the following fields:

Field Name Description R/O/C User Action and Values Comments

Order type Order type is selected from R Enter Order type is selected from
the list shown in the system. the list shown in the system, As
As DM02 is selected in case DM02 is selected in case of
of breakdown maintenance breakdown maintenance order.
order.
Functional Enter the Functional O Choose from the list of the
Location # Location from the list. functional locations from the
required plant area.
Equipment # Enter the affected equipment O Choose from the list of the
from the list. required functional location.
Planning Enter the Planning Plant, R
Plant which is 1232 as a Naraina
S/stn

# Remark : As Functional Location and Equipment are the optional fields here, it is
not mandatory field. But if you have filled these fields here , there is no need fill
these details next screens. And also you can select anyone of the field out of these
two. So Breakdown Order can be created on either functional location or
equipments individually.

9. Click button .

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Create breakdown Order: Central Header

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

10. AS required complete/ review the following fields:

Field Name Description R/O/C User Action and Values Comments

Order Order Description is the R Enter Order Description is the


Description details of the breakdown details of the breakdown
happened in the system. happened in the system.

11. Click Operations tab control . On the screen shown above.

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

12. As required, complete/review the following fields:


Fields R/O/C Description

Operation short text Required It is the description of the individual operations


to be executed at site

Work Required

Example: 120 MIN

Number Required Example: 2

Control key Required


Example: PM01 or PM03

13.

In case of control key ‘PM03’ is selected in one of the line operation in the
operation Tab, then you have to select the ‘external’ button , as shown below, for filling
the external service details for the particular operation, for which external service is
required.

14. After selecting the ‘External Tab’ , following screen appear on the system, And
fields are filled as :

Fields R/O/C Description

Material Group Required It is the material group, categorizes the various


materials or services existing in the system.

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Purchasing group Required Purchasing Group is also selected from the list

16. Click button .

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

17. Create Breakdown order : External Processing Operation

18. As required, complete/review the following fields:

Fields R/O/C Description


Service no can be selected from the list,
Service Number Required according to the

Purchasing group Required Purchasing Group is also selected from the list
existing in the system

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

(Note: On above table, in column “R/O/C”: “R” = Required, “O” = Optional, “C” = Conditional)

19. Click button .

20. Create Breakdown Order: Operation Overview

21. Click Components tab control .

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

22. Create Breakdown Order : Component Overview

23. Click button .

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

24. Material Number

25.
As required, complete/review the following fields :

Field R/O/C Description

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

26. Click button .

27. Material Number (1) 33 Entries found

28. Double Click label

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Create Breakdown Order : Component Overview

29. As required, complete/review the following fields:

Field R/O/C Description

Reqmt Qty Required

Example: 1

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Field R/O/C Description

IC Required

Example:
L ( Stock Item )
N ( Non-stock Item )

SLoc Required

Example:

30. Click button .

Component 110905001: Plants/Storage Locs (1) 2 Entries found


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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

31. Double Click label

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Create Breakdown Order : Component Overview

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Allocation Operation

32. As required, complete/review the following fields:

Field R/O/C Description

Operation Required

Example:
0020

33. Click button .

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Change Breakdown Order 20000257: Component Overview

34. Click button . For releasing the order

35. Click Button .

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Change Status

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

36. Click button .

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Change Breakdown Order 20000257: Component Overview

37. Click button .

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Maintain Settlement Rule : Overview

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

38. As required, complete/review the following fields:

Field R/O/C Description

Settlement Receiver Required

Example:
12310000

Settlement Receiver Required

Example:
12310000

39. Click button

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Change Breakdown Order 20000257 : Component Overview

40. Click Gen. Data button .

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Create Breakdown Maintenance order : Component Detail General Data

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

41. button .

Change Breakdown Order 20000257 : Component Overview

42. Click Costs tab control .

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Create Breakdown Maintenance order : Cost Overview

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

43. Click Button

44. Click Rep. Plan/Act. button .

Plan/Actual Comparison

45. Click button .

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Create Breakdown Maintenance order : Cost Overview

46. Click Button .

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Result:
You have created Maintenance Order Successfully. Your order will be saved with no
given as under, and it is a unique no generated by the system.

Process 2.
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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Creation of the order with the notification


Step 1: Follow the steps mentioned in the ‘creation of notification user
manual’ and open the notification in changed mode by transaction code ( T-

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Code: iw22 ) or follow the menu path as under:

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Step 2. Double Click to open the notification in the


changed mode for creation of order. It will open the screen given as
under-

Step 3. For selection of the desired notification from the list, click button

to see the list as under-

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Display Notifications : Selection of Notifications

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Now, it can be seen from the above screen , a notification can be selected
by above selection criteria as-

• Notification Status

• Notification Number

• Notification type wise

• Functional location wise

• Equipment wise
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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Fill any of the field above and select the notification as under-

Display Notification : List of Notification

Step 4elect the particular notification from the list and click button to
open the notification.

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Change PM Notification: Initial Screen

Step 4. Click button .

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Change PM Notification: Breakdown Notificat

Step 5. As it can be seen from the notification itself, the functional


location details i.e. it automatically taking the information of the location ,
where the problem has been occurred. And after opening the notification

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

in the changed mode, order can be created directly by clicking the

button .

Create Order

Step 6. Click button

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Create Breakdown Order: Central Header

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BUSINESS PROCESS PROCEDURE

Title: Creation of Breakdown Maintenance


Order

Organization/Area: Plant Maintenance

File Name: PM_01 Release: ECC 6.0


Responsibility: Status:

Step 7. In this screen , it can be seen as most of the information of the


notification captured from the notification itself. And HeaderData is filled
by system itself, but it can be edited as per requirement.

Step 8. After it all the fields and screen are same and same steps are
followed as in the above case ( From page no 7 to 31 ).

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