UPM-CALC/SEM2/2019-

20/CEL2106/WORKSHEET/WEEK7

Name: LUQMAN HAKIM BIN DZULKARNAIN 192396 Group: 10

Worksheet Week 7

This is an individual activity for you to carry out. The activities should be completed and
submitted on EDMODO by the due date.

A. Identify the sentences below as reader-centered or not.

No. Sentences Reader-Centered (/)

1. Thank you for taking your time to read my application and /

also for the opportunity that you are giving me.
2. Since you are reading this, I want to thank you for the /
opportunity to introduce myself and see how well I fit the
position.

3. I thrive in a fast paced, results driven environment.

4. You can be assured that I can cope well in your /

company’s fast paced and result-driven environment.
5. I appreciate the time you will take to review my resume,
and hope you find, as I do, that I have excellent skills and
background.

B. Revise the sentences below by using reader centred writing and persuasive
language.

1. I have considerable experience working within environments where customer service is

important.

With my experiences working, I have broad experience and information about the
important of customer service.

2. I understand how important customer service is to the continued success of any

business and I am personally very committed to delivering outstanding service.

I know very well on the important customer service which is making the business
becomes success and I am very committed to give outstanding service.

3. I feel that the combination of my engineering expertise and people skills could be really
valuable within the corporate environment as I understand both the technical
challenges of the energy sector and the business impact of these skills.

1
 UPM-CALC/SEM2/2019-
20/CEL2106/WORKSHEET/WEEK7

Name: LUQMAN HAKIM BIN DZULKARNAIN 192396 Group: 10

I believe that with my engineering expertise and communication skills with people, it
Can be really valuable within the corporate environment as I expertise in both technical
challenges of the energy sector and the business impact of these skills.

4. Throughout my life I have demonstrated strong leadership abilities and a willingness to

get involved and make things happen.

Throughout my life, I have shown a strong leadership skills and can be volunteered to
get involved any work and make sure all the works run smoothly.

5. I am committed and tenacious, not only in the sporting arena where I have regularly
represented both my university first team and my country at tennis, but also in my
academic work where I have consistently performed in the top quarter of my course.

I am committed and tenacious in my academic work where I have consistently

performed in the top quarter of my course and also I am very excellent in sports which I
have represented both my university and my country in tennis.