COBIT® 2019 Governance System Design Workbook-Instructions: Terms & Definitions

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COBIT® 2019 Governance System Design Toolkit
COBIT® 2019 Governance System Design Workbook—Instructions
Terms & Definitions
Relative importance Relative importance (of governance and management objectives) is a number that indicates the influence of a certain design factor on the importance of a certain
COBIT governance or management objective as compared to a baseline (standard) situation. The number is calculated as a percentage difference between the
baseline and the current situation, as determined by the values given to the design factor at hand.
Instructions
Sheet
In this sheet all results of the impact assessment of the design factors are summarized. This is done in line with the governance system design flow explained in the
COBIT Design Guide.
Canvas The user can provide input in columns R/S to adjust the results of the automated calculations, taking into account the enterprise's specific context. When making
adjustments in column R, the spreadsheet expects an explanation in column S.
Sheet Input Section Output Section

In this sheet, the importance of different enterprise strategies can be described. The The output section of this sheet contains the calculated relative importance of
importance is expressed as an integer value between 1 (Not Important) and 5 each of the 40 COBIT 2019 Governance and Management Objectives
(Critical) and can be entered in cells C8-C11.
The chosen values are represented graphically in the two diagrams in the input
Description section. The diagrams depict the same information, one in a bar chart, the other in a
spider chart.
DF1
[Optional] Enter values between 1 and 5 expressing the importance or relevance of a) Observe the resulting importance scores for each of the 40
each of the given generic enterprise strategies for the user enterprise governance/management objectives.
b) [Optional] Use the graphic(s) for reporting the outcome of this step in the
governance system design process. Both diagrams contain the same
information but in a different representation. Use the one that suits you best.
User Action Required
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Description
DF2
Description
DF3
Description
DF4
Description
DF5

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Description
DF6
Description
DF7
Description
DF8
Description
DF9

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Description
DF10
Chart 1
Chart 2

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COBIT® 2019 Governance System Design Workbook—Canvas
Step 2: Determine the initial scope of the Governance System Step 3: Refine the scope of the Governance System Step 4: Conclude the Scope of the Governance System
Sourcing Refined Scope: Concluded Scope:

Design Factors: Enterprise Strategy Enterprise Risk Profile IT-Related Initial Scope: Governance/ Threat Compliance Req's Role of Model IT Implementation Technology Adoption Strategy
Governance/ Adjustment Governance/ Suggested
Goals Issues Management Objectives Landscape IT for IT Methods (between -100 and Reason Target Capability Agreed Target Reason
Management Objectives +100) Management Objectives Level Capability Level
Score
Score Priority
Weight 1 1 1 1 1 1 1 1 1 1
EDM01—Ensured Governance Framework Setting & -10 10 -5 -10 ### -10 50 15 35 0 0 25 50 50 3 3

Maintenance
EDM02—Ensured Benefits Delivery -15 35 15 -5 ### 20 0 0 30 0 0 35 45 45 2 2
EDM03—Ensured Risk Optimization -5 -15 10 -10 ### -15 65 25 15 15 0 30 60 60 3 3
EDM04—Ensured Resource Optimization -25 30 -15 5 ### -5 0 0 25 0 0 15 15 15 1 1
EDM05—Ensured Stakeholder Engagement 5 -45 -15 -15 ### -50 30 15 25 0 0 30 15 15 1 1
APO01—Managed I&T Management Framework 0 5 15 -5 ### 10 50 10 25 0 0 40 65 65 3 3
APO02—Managed Strategy 20 35 -5 5 ### 40 0 0 30 0 0 25 50 50 3 3
APO03—Managed Enterprise Architecture 15 30 15 5 ### 45 50 0 20 0 0 50 85 85 4 4
APO04—Managed Innovation 35 40 45 20 ### 100 0 0 40 0 0 25 95 95 4 4
APO05—Managed Portfolio 15 30 -15 -5 ### 15 0 0 30 0 0 40 45 45 2 2
APO06—Managed Budget & Costs -25 -5 -20 -10 ### -40 0 0 25 0 0 -20 -25 -25 1 1
APO07—Managed Human Resources 0 35 15 15 ### 45 30 0 15 0 0 75 85 85 4 4
APO08—Managed Relationships -5 35 40 5 ### 55 0 0 25 0 0 55 70 70 3 3
APO09—Managed Service Agreements -15 30 10 -10 ### 10 30 0 10 15 0 0 30 30 2 2
APO10—Managed Vendors -25 30 -10 -10 ### -10 50 15 5 15 0 40 50 50 3 3
APO11—Managed Quality -10 0 30 -15 ### 5 30 0 15 0 0 0 20 20 1 1
APO12—Managed Risk 0 -10 50 -5 ### 25 65 25 20 10 0 20 80 80 4 4
APO13—Managed Security -5 -15 60 -15 ### 15 65 15 25 0 0 0 60 60 3 3
APO14—Managed Data 0 -35 35 -15 ### -10 50 10 25 0 0 20 40 40 2 2
BAI01—Managed Programs 5 30 15 15 ### 45 0 0 25 0 30 25 65 65 3 3
BAI02—Managed Requirements Definition -5 30 15 0 ### 30 0 0 30 0 60 30 70 70 3 3
BAI03—Managed Solutions Identification & Build -5 30 35 -10 ### 35 0 0 30 0 65 40 85 85 4 4
BAI04—Managed Availability & Capacity -10 25 35 -15 ### 25 30 0 5 0 0 0 30 30 2 2
BAI05—Managed Organizational Change 10 30 45 5 ### 65 0 0 25 0 40 35 85 85 4 4
BAI06—Managed IT Changes 10 30 45 0 ### 60 50 0 5 0 60 20 100 100 4 4
BAI07—Managed IT Change Acceptance and Transitioning 10 30 30 -5 ### 45 0 0 20 0 40 30 70 70 3 3
BAI08—Managed Knowledge 30 40 15 20 ### 75 0 0 25 0 0 30 70 70 3 3
BAI09—Managed Assets 0 -50 20 5 ### -15 0 0 25 0 0 0 0 0 1 1
BAI10—Managed Configuration 0 25 40 0 ### 45 50 0 15 0 15 30 80 80 4 4
BAI11—Managed Projects 15 30 35 10 ### 65 0 0 20 0 45 30 85 85 4 4
DSS01—Managed Operations -5 30 -5 -15 ### 5 0 0 10 0 0 0 5 5 1 1
DSS02—Managed Service Requests & Incidents -10 15 30 -20 ### 10 50 0 15 0 0 0 35 35 2 2
DSS03—Managed Problems -10 15 15 -5 ### 10 30 0 20 0 0 30 45 45 2 2
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COBIT® 2019 Governance System Design Workbook—Canvas
Step 2: Determine the initial scope of the Governance System Step 3: Refine the scope of the Governance System Step 4: Conclude the Scope of the Governance System
Sourcing Refined Scope: Concluded Scope:

Design Factors: Enterprise Strategy Enterprise Risk Profile IT-Related Initial Scope: Governance/ Threat Compliance Req's Role of Model IT Implementation Technology Adoption Strategy
Governance/ Adjustment Governance/ Suggested
Goals Issues Management Objectives Landscape IT for IT Methods (between -100 and Reason Target Capability Agreed Target Reason
Management Objectives +100) Management Objectives Level Capability Level
Score
Score Priority
Weight 1 1 1 1 1 1 1 1 1 1
DSS04—Managed Continuity -10 15 15 -15 ### 5 65 15 20 0 0 30 60 60 3 3
DSS05—Managed Security Services -5 -10 20 -15 ### -5 50 25 20 0 0 30 50 50 3 3
DSS06—Managed Business Process Controls -5 20 40 -25 ### 20 50 0 35 0 0 0 50 50 3 3
MEA01—Managed Performance and Conformance Monitoring 0 0 10 -5 ### 5 50 0 25 10 15 35 65 65 3 3
MEA02—Managed System of Internal Control 0 -15 5 -15 ### -15 30 0 25 0 0 0 15 15 1 1
MEA03—Managed Compliance with External Requirements 0 -30 25 -30 ### -25 50 25 15 0 0 0 25 25 2 2
MEA04—Managed Assurance 0 -25 20 -10 ### -10 50 20 25 0 0 0 35 35 2 2
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Information & Technology Governance System Design Information & Technology Governance System Design
Design Factor 1 Enterprise Strategy Design Factor 1 Enterprise Strategy
Input Section—Importance of Each Enterprise Strategy Archetype Input Section—Importance of Each Enterprise Strategy Archetype
Importance Design Factor 1 Enterprise Strategy

Value (1-5) Baseline
Importance of different strategies (Input)
Growth/Acquisition 3 3
Innovation/Differentiation 5 3
Cost Leadership 1 3
Client Service/Stability 2 3
5
Design Average
Factor 1 Enterprise Strategy2.75 4
Stdev of different strategies1.48
Importance (Input)
Correction Factor 1.09 3
0 1 2 3 4 5
3
1
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1
Design Factor 1 Enterprise Strategy Design Factor 1 Enterprise Strategy
Output Section—Resulting relative importance of each governance/management objective Output Section—Resulting relative importance of each governance/management objective
Resulting Governance/Management Design Factor 1 Enterprise Strategy Design Factor 1 Enterprise Strategy
Objectives Importance Resulting Governance/Management Objectives Importance Resulting Governance/Management Objectives Importance (Output)
(Output)
Governance /
Management Score Baseline Relative
Score Importance EDM02 EDM01 MEA04
Objective EDM03 MEA03
-100 -75 -50 -25 0 25 50 75 100
EDM04 MEA02
EDM01 12.5 15 -10 EDM01 100
EDM02 18.5 24 -15 EDM05 MEA01
EDM02
EDM03 13 15 -5 EDM03 75
APO01 DSS06
EDM04 15.5 22.5 -25 EDM04
50
EDM05 17 18 5 EDM05 APO02 DSS05
APO01 11 12 0 APO01 25
APO02 31.5 28.5 20 APO02 APO03 DSS04
0
APO03 25 24 15 APO03
APO04 26 21 35 APO04 -25
APO04 DSS03
APO05 35 33 15 APO05
APO06 -50
APO06 15.5 22.5 -25
APO05 DSS02
APO07 14 15 0 APO07 -75
APO08 18.5 21 -5 APO08
APO09 APO06 -100 DSS01
APO09 17.5 22.5 -15
APO10 APO10
14.5 21 -25
APO11 APO11 APO07 BAI11
17 21 -10
APO12 APO12
16.5 18 0
APO13
APO13 14 16.5 -5 APO08 BAI10
APO14
APO14 11 12 0
BAI01
BAI01 26.5 27 5
BAI02 APO09 BAI09
BAI03
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BAI05
APO11 BAI07
APO10
APO11 APO07 06/30/2020
BAI11
APO12
APO13
Information & Technology Governance System Design APO08 Information & Technology Governance System BAI10
Design
APO14
Design
BAI01
Factor 1 Enterprise Strategy Design Factor 1 Enterprise Strategy
BAI02 APO09 BAI09
BAI02 11.5 13.5 -5
BAI03
BAI03 11.5 13.5 -5
BAI04 APO10 BAI08
BAI04 15 18 -10
BAI05
BAI05 26 25.5 10 APO11 BAI07
BAI06
BAI06 20 19.5 10
BAI07 APO12 BAI06
BAI07 18.5 18 10 BAI08
BAI08 APO13 BAI05
23.5 19.5 30 BAI09 APO14 BAI04
BAI09 11 12 0 BAI01 BAI02 BAI03
BAI10
BAI10 11 12 0 BAI11
BAI11 29 27 15 DSS01
DSS01 12 13.5 -5 DSS02
DSS02 17 21 -10 DSS03
DSS03 15 18 -10 DSS04
DSS04 17 21 -10 DSS05
DSS05 14 16.5 -5 DSS06
DSS06 12 13.5 -5 MEA01
MEA01 11 12 0 MEA02
MEA02 11 12 0 MEA03
MEA03 11 12 0 MEA04
MEA04 11 12 0

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Growth / Innovation / Client Service /

DF1 Acquisition Differentiation Cost Leadership Stability
EDM01 1.0 1.0 1.5 1.5
EDM02 1.5 1.0 2.0 3.5
EDM03 1.0 1.0 1.0 2.0
EDM04 1.5 1.0 4.0 1.0
EDM05 1.5 1.5 1.0 2.0
APO01 1.0 1.0 1.0 1.0
APO02 3.5 3.5 1.5 1.0
APO03 4.0 2.0 1.0 1.0
APO04 1.0 4.0 1.0 1.0
APO05 3.5 4.0 2.5 1.0
APO06 1.5 1.0 4.0 1.0
APO07 2.0 1.0 1.0 1.0
APO08 1.0 1.5 1.0 3.5
APO09 1.0 1.0 1.5 4.0
APO10 1.0 1.0 3.5 1.5
APO11 1.0 1.0 1.0 4.0
APO12 1.0 1.5 1.0 2.5
APO13 1.0 1.0 1.0 2.5
APO14 1.0 1.0 1.0 1.0
BAI01 4.0 2.0 1.5 1.5
BAI02 1.0 1.0 1.5 1.0
BAI03 1.0 1.0 1.5 1.0
BAI04 1.0 1.0 1.0 3.0
BAI05 4.0 2.0 1.0 1.5
BAI06 2.0 2.0 1.0 1.5
BAI07 1.5 2.0 1.0 1.5
BAI08 1.0 3.5 1.0 1.0
BAI09 1.0 1.0 1.0 1.0
BAI10 1.0 1.0 1.0 1.0
BAI11 3.5 3.0 1.5 1.0
DSS01 1.0 1.0 1.0 1.5
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Growth / Innovation / Client Service /

DF1 Acquisition Differentiation Cost Leadership Stability
DSS02 1.0 1.0 1.0 4.0
DSS03 1.0 1.0 1.0 3.0
DSS04 1.0 1.0 1.0 4.0
DSS05 1.0 1.0 1.0 2.5
DSS06 1.0 1.0 1.0 1.5
MEA01 1.0 1.0 1.0 1.0
MEA02 1.0 1.0 1.0 1.0
MEA03 1.0 1.0 1.0 1.0
MEA04 1.0 1.0 1.0 1.0

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Design Factor 2 Enterprise Goals Design Factor 2 Enterprise Goals
Input Section—Importance of Each Enterprise Goal Input Section—Importance of Each Enterprise Goal
Value Importance Baseline

(1-5)
EG01—Portfolio of competitive products and services 4 3 Design Factor 2 Enterprise Goals (Input)
EG02—Managed business risk 2 3
EG03—Compliance with external laws and regulations 2 3 EG01—Portfolio of competitive products and services 4
EG04—Quality of financial information 1 3
EG05—Customer-oriented service culture 2 3 EG02—Managed business risk 2
EG06—Business-service continuity and availability 3 3
EG07—Quality of management information 2 3 EG03—Compliance with external laws and regulations 2
EG08—Optimization of internal business process functionality 3 3
EG04—Quality of financial information 1
EG09—Optimization of business process costs 1 3
EG10—Staff skills, motivation and productivity 4 3
EG05—Customer-oriented service culture 2
EG11—Compliance with internal policies 2 3
EG12—Managed digital transformation programs 5 3
EG06—Business-service continuity and availability 3
EG13—Product and business innovation 5 3
Average 2.77
EG07—Quality of management information 2
Design Factor 2 Enterprise GoalsStdev
(Input) 1.31
Correction Fact 1.08 EG08—Optimization of internal business process functionality 3
EG09—Optimization of business process costs 1
EG01—Portfolio of competitive products and services

EG13—Product and business innovation EG02—Managed business risk EG10—Staff skills, motivation and productivity 4
5
EG12—Managed digital transformation programs 4 EG03—Compliance with external laws and regulations
3 EG11—Compliance with internal policies 2
2
EG11—Compliance with internal policies 1 EG04—Quality of financial information
0 EG12—Managed digital transformation programs 5
EG10—Staff skills, motivation and productivity EG05—Customer-oriented service culture EG13—Product and business innovation 5
EG06—Business-service continuity and availability 3
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EG07—Quality of management information 2
Design Factor 2 Enterprise Goals (Input)
Design Factor 2 Enterprise Goals EG08—Optimization of internal business process functionality Design 3Factor 2 Enterprise Goals
EG09—Optimization of business process costs 1
EG01—Portfolio of competitive products and services

EG13—Product and business innovation EG02—Managed business risk EG10—Staff skills, motivation and productivity 4
5
EG12—Managed digital transformation programs 4 EG03—Compliance with external laws and regulations
3 EG11—Compliance with internal policies 2
2
EG11—Compliance with internal policies 1 EG04—Quality of financial information
0 EG12—Managed digital transformation programs 5
EG10—Staff skills, motivation and productivity EG05—Customer-oriented service culture EG13—Product and business innovation 5
EG09—Optimization of business process costs EG06—Business-service continuity and availability

EG08—OptimizationEG07—Quality
of internal business
of management
process functionality
information
Resulting Governance/ Management Objectives

Importance
Governance /
Management Score Baseline Relative Design Factor 2 Enterprise Goals
Score Importance Design Factor 2 Enterprise Goals Resulting Governance/Management Objectives Importance
Objective
Resulting Governance/ Management
EDM01 99 99 10 Objectives Importance
EDM02 141 114 35
EDM03 48 63 -15
-100 -75 -50 -25 0 25 50 75 100

E EDM02 EDM01 MEA04
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E EDM04 MEA02
E
COBIT® 2019 Governance System Design Toolkit Design Factor 2 Enterprise Goals 06/30/2020
Design Factor 2 Enterprise Goals Resulting Governance/Management Objectives Importance
Objectives Importance
Design Factor 2 Enterprise Goals Design Factor 2 Enterprise Goals
EDM04 156 129 30

-100 -75 -50 -25 0 25 50 75 100
EDM05 32 63 -45
E EDM02 EDM01 MEA04
APO01 174 180 5 E EDM03 MEA03
APO02 165 132 35 E EDM04 MEA02
APO03 163 135 30 E EDM05 MEA01
100
E
APO04 156 120 40
APO01 APO01 75 DSS06
APO05 168 141 30 APO02
APO06 101 117 -5 APO03 APO02 50 DSS05
APO07 136 108 35 APO04
25
APO08 APO05 APO03 DSS04
237 189 35
APO06 0
APO09 76 63 30 APO07
APO10 94 78 30 APO08 APO04 -25 DSS03
APO11 121 132 0 APO09
-50
APO12 APO10
30 36 -10 APO05 DSS02
APO11 -75
APO13 31 39 -15 APO12
APO14 45 78 -35 APO13 APO06 -100 DSS01
BIA01 155 129 30 APO14
BAI02 210 174 30 BIA01
APO07 BAI11
BAI02
BAI03 200 165 30 BAI03
BAI04 79 69 25 BAI04 APO08 BAI10
BAI05 220 183 30 BAI05
BAI06 108 90 30 BAI06
BAI07 APO09 BAI09
BAI07 82 69 30 BAI08
BAI08 172 135 40 BAI09 APO10 BAI08
BAI09 23 51 -50 BAI10
BAI10 21 18 25 BAI11 APO11 BAI07
DSS01
BAI11 165 138 30 APO12 BAI06
DSS02
DSS01 76 63 30 DSS03 APO13 BAI05
DSS02 57 54 15 DSS04 APO14 BAI04
BIA01 BAI02 BAI03
DSS03 57 54 15 DSS05
DSS06
DSS04 57 54 15
M
DSS05 69 81 -10 M
DSS06 114 105 20 M
MEA01 123 135 0 M

DSS03 APO13 BAI05
DSS04 APO14 BAI04
BIA01 BAI02 BAI03 06/30/2020
COBIT® 2019 Governance System Design Toolkit DSS05
DSS06
M
Information & Technology
M Governance System Design Information & Technology Governance System Design
Design
M Factor 2 Enterprise Goals Design Factor 2 Enterprise Goals
M
MEA02 108 135 -15
MEA03 26 39 -30
MEA04 79 111 -25

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Agile portfolio of Compliance with external Transparency and Customer-oriented service Business service continuity Quality of management Optimization of internal Optimization of business Staff skills, motivation and Compliance with internal Managed business Product and business
competitive products and Managed business risks accuracy of financial business process
services laws and regulations information culture and availability information functionality process costs productivity policies transformation programs innovation
4 2 2 1 2 3 2 3 1 4 2 5 5
AG01 AG02 AG03 AG04 AG05 AG06 AG07 AG08 AG09 AG10 AG11 AG12 AG13
IT compliance and Enablement and Competent and

Security of information, Delivery of programs
Mapping table EG-GA support for business Managed Technology & Realized benefits from Quality of technology delivery of IT services Agility to turn business support of business Quality of IT motivated staff with Knowledge, expertise
compliance with Information related IT-enabled investments related financial in line with business requirements into processing processes by on time, on budget, and Management IT compliance with mutual understanding and initiatives for
external laws and risks and services portfolio information requirements operational solutions infrastructure and Integrating applications meeting requirements Information internal policies of technology and business innovation
applications and quality standards
regulations and technology business.
EG01 Portfolio of agile and competitive 0 0 1 0 2 2 0 2 2 0 0 0 2

products and services
EG02 Managed business risks 1 2 0 0 0 0 1 0 0 0 1 0 0

Compliance with external laws and
EG03 2 0 0 0 0 0 0 0 0 0 2 0 0
regulations
EG04 Transparency and accuracy of financial 0 0 0 2 0 0 0 0 0 2 0 0 0

information
EG05 Customer-oriented service culture 0 0 1 0 1 1 0 2 1 0 0 1 0
EG06 Business service continuity and 0 1 0 0 1 0 2 0 0 0 0 0 0

availability
Accuracy (Quality?) of Management
EG07 0 0 0 2 0 0 0 0 0 2 0 0 0
Information
Optimization of business process
EG08 functionality
0 0 1 0 1 1 0 1 1 0 0 0 0
EG09 Optimization of business process costs 0 0 1 2 0 0 0 0 1 1 0 0 0
EG10 Staff skills, motivation and productivity 0 0 0 0 0 0 0 1 0 0 0 2 0
EG11 Compliance with internal policies 1 0 0 0 0 0 0 0 0 0 2 0 0
EG12 Managed business transformation 0 0 2 0 1 1 0 2 2 0 0 0 1

programs
EG13 Product and business innovation 0 0 0 0 0 1 0 1 1 0 0 0 2
AG01 AG02 AG03 AG04 AG05 AG06 AG07 AG08 AG09 AG10 AG11 AG12 AG13
IT compliance and Enablement and Competent and

support for business Managed Technology & Realized benefits from Quality of technology delivery of IT services Agility to turn business Security of information, support of business Delivery of programs Quality of IT motivated staff with Knowledge, expertise
processing on time, on budget, and IT compliance with
compliance with Information related IT-enabled investments related financial in line with business requirements into processes by Management mutual understanding and initiatives for
infrastructure and meeting requirements internal policies
external laws and risks and services portfolio information requirements operational solutions Integrating applications Information of technology and business innovation
regulations applications and technology and quality standards business.
8 7 20 8 21 23 8 34 29 7 10 10 23
EDM01 EDM02 EDM03 EDM04 EDM05 APO01 APO02 APO03 APO04 APO05 APO06 APO07 APO08 APO09 APO10 APO11 APO12 APO13 APO14 BAI01 BAI02 BAI03 BAI04 BAI05 BAI06 BAI07 BAI08 BAI09 BAI10 BAI11 DSS01 DSS02 DSS03 DSS04 DSS05 DSS06 MEA01 MEA02 MEA03 MEA04
Managed Managed IT Managed Managed Managed Managed Managed

Mapping Table AG-GMO Ensured Governance Ensured Resource Ensured Stakeholder Managed IT Management Managed Human Managed Managed Managed Managed Managed Managed Managed Managed Managed Managed Performance System of
Framework Setting & Ensured Benefits Delivery Ensured Risk Optimization Optimization Managed Strategy Managed Architecture Managed Innovation Managed Portfolio Managed Budget & Costs Resources Managed Relationships Service Managed Risk Information Requirements Solutions Availability & Organizationa Managed IT Change Managed Managed Managed Managed Managed Service Managed Managed Security Business & Compliance Managed
Maintenance Transparency Framework Agreements Suppliers Quality Security Data Programs Definition Identification Capacity l Change Changes Acceptance & Knowledge Assets Configuration Projects Operations Requests & Problems Continuity Services Process Conformance Internal with External Internal Audit
& Build Transitioning Incidents Controls Monitoring Control Requirements
IT compliance and support for business

AG01 compliance with external laws and 1 0 1 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 1 2 1
regulations
Managed Technology & Information

AG02 related risks 1 0 2 0 0 1 0 0 0 0 0 0 0 0 0 0 2 1 1 0 0 0 0 0 1 1 0 0 0 0 0 1 1 1 2 1 0 1 0 1
Realized benefits from IT-enabled

AG03 investments and services portfolio 2 2 0 1 0 2 1 1 1 2 1 1 1 0 0 1 0 0 0 2 1 1 0 2 0 0 1 0 0 2 0 0 0 0 0 0 1 0 0 0
Quality of technology related financial

AG04 information 0 0 0 0 1 0 0 0 0 0 2 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 0 2 0 0 0 0 0 0 0 0 0 1 0 1
Delivery of IT services in line with business

AG05 requirements 0 1 0 1 0 1 1 1 0 2 0 1 2 2 2 1 0 0 0 0 2 2 2 1 1 0 0 0 1 1 2 2 2 2 1 1 2 1 0 1
Agility to turn business requirements into

AG06 operational solutions 0 1 0 1 0 0 1 2 2 1 0 0 2 0 1 0 0 0 0 1 2 2 0 1 2 2 1 0 0 2 0 0 0 0 0 0 0 0 0 0
Security of information, processing

AG07 infrastructure and applications 0 0 2 0 0 1 0 1 0 0 0 0 0 0 0 0 2 2 1 0 0 0 1 0 0 0 0 0 0 0 0 1 1 1 2 1 0 1 0 1
Enablement and support of business

AG08 processes by Integrating applications and 1 1 0 1 0 1 2 2 1 1 0 0 1 1 0 0 0 0 0 1 1 1 0 2 1 0 1 0 0 0 1 0 0 0 0 2 0 0 0 0
technology
Delivery of programs on time, on budget,

AG09 and meeting requirements and quality 0 0 0 2 0 1 0 0 0 1 2 1 1 0 1 2 0 0 0 2 2 2 1 2 0 1 1 0 0 2 0 0 0 0 0 0 1 1 0 0
standards
AG10 Quality of IT Management Information 0 0 0 0 2 1 0 0 0 0 1 0 0 0 0 2 0 0 2 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 2 1 0 1
AG11 IT compliance with internal policies 1 0 1 0 1 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 1 2 1 2

Competent and motivated staff with
AG12 mutual understanding of technology and 0 0 0 0 0 0 1 0 1 0 0 2 2 0 0 0 0 0 0 0 1 0 0 1 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0
business.
AG13 Knowledge, expertise and initiatives for 0 1 0 0 0 0 1 0 2 0 0 2 2 0 0 0 0 0 0 0 0 0 0 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0

business innovation
EDM01 EDM02 EDM03 EDM04 EDM05 APO01 APO02 APO03 APO04 APO05 APO06 APO07 APO08 APO09 APO10 APO11 APO12 APO13 APO14 BAI01 BAI02 BAI03 BAI04 BAI05 BAI06 BAI07 BAI08 BAI09 BAI10 BAI11 DSS01 DSS02 DSS03 DSS04 DSS05 DSS06 MEA01 MEA02 MEA03 MEA04
Managed
Ensured Governance Managed Managed Managed Managed Managed Managed Managed IT Managed Managed Managed Performance Managed Managed
Ensured Resource Ensured Stakeholder Managed IT Management Managed Human Managed Managed Managed Managed Solutions Managed IT Change Managed Managed Managed Managed Managed Service Managed Managed Business System of Compliance Managed
Framework Setting & Ensured Benefits Delivery Ensured Risk Optimization Optimization Transparency Framework Managed Strategy Managed Architecture Managed Innovation Managed Portfolio Managed Budget & Costs Resources Managed Relationships Service Suppliers Quality Managed Risk Information Data Programs Requirements Identification Availability & Organizationa Changes Acceptance & Knowledge Assets Configuration Projects Operations Requests & Problems Continuity Security Process & Internal with External Internal Audit
Maintenance Agreements Security Definition & Build Capacity l Change Transitioning Incidents Services Controls Conformance Control Requirements
Monitoring
99 141 48 156 32 174 165 163 156 168 101 136 237 76 94 121 30 31 45 155 210 200 79 220 108 82 172 23 21 165 76 57 57 57 69 114 123 108 26 79
Baseline 99 114 63 129 63 180 132 135 120 141 117 108 189 63 78 132 36 39 78 129 174 165 69 183 90 69 135 51 18 138 63 54 54 54 81 105 135 135 39 111
Imp® 0 23 -24 20 -50 -4 25 20 30 19 -14 25 25 20 20 -9 -17 -21 -43 20 20 21 14 20 20 18 27 -55 16 19 20 5 5 5 -15 8 -9 -20 -34 -29

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Design Factor 3 Risk Profile Design Factor 3 Risk Profile
Input Section—Importance of Each Generic IT Risk Category Input Section—Importance of Each Generic IT Risk Category
Impact Likelihood Design Factor 3 IT Risk Profile

Risk Scenario Category (1-5) (1-5) Risk Rating Baseline
Risk Rating of IT Risk Scenario Categories (Input)
IT investment decision making, portfolio definition &
maintenance 2 2 9 Very High Risk 0 5 10 15 20 25
IT investment decision making, portfolio definition & maintenance
Program & projects life cycle management 4 3 9 High Risk
Program & projects life cycle management
IT cost & oversight 2 2 9 Normal Risk
IT cost & oversight
IT expertise, skills & behavior 4 4 9 Low Risk
IT expertise, skills & behavior
Enterprise/IT architecture 2 2 9
Enterprise/IT architecture
IT operational infrastructure incidents 3 2 9
Unauthorized actions 3 4 9 IT operational infrastructure incidents
Software adoption/usage problems 4 3 9 Unauthorized actions
Hardware incidents 2 2 9 Software adoption/usage problems

Software failures 3 3 9 Hardware incidents
Logical attacks (hacking, malware, etc.) 4 5 9
Software failures
Third-party/supplier incidents 2 2 9
Logical attacks (hacking, malware, etc.)
Noncompliance 3 3 9
Third-party/supplier incidents
Geopolitical Issues 2 2 9
Noncompliance
Industrial action 1 3 9
Acts of nature 3 3 9 Geopolitical Issues
Technology-based innovation 5 3 9 Industrial action

Environmental 2 3 9 Acts of nature
Data & information management 4 4 9 Technology-based innovation
Environmental
Average 8.89
Stdev 5.06 Data & information management
Correction Factor 1.01

06/30/2020
Resulting Governance/Management
Objectives Importance Design Factor 3 IT Risk Profile Design Factor 3 IT Risk Profile
Resulting Governance/Management Resulting Governance/Management Objectives Importance
Governance / Baseline Relative Objectives Importance
Management Score Score Importance
Objective
EDM01 181 189 -5 -100 -75 -50 -25 0 25 50 75 100

EDM02 152 135 15 EDM01
EDM03 EDM02
180 162 10
EDM04 EDM03
167 198 -15
EDM04
EDM05 156 189 -15
EDM05
APO01 366 324 15
APO01 EDM02 EDM01 MEA04
APO02 134 144 -5 EDM03 MEA03
APO02 EDM04 MEA02
APO03 192 171 15
APO03
APO04 64 45 45 EDM05 MEA01
APO04 100
APO05 118 144 -15 APO01 DSS06
APO05 75
APO06 118 153 -20 APO06
250 216 15 APO07
APO08 213 153 40 APO08 25
APO03 DSS04
APO09 129 117 10 APO09 0
APO10 196 216 -10 APO10
APO04 -25 DSS03
APO11 128 99 30 APO11
APO12 132 90 50 APO12 -50
APO05 DSS02
APO13 155 99 60 APO13
-75
APO14 263 198 35 APO14
APO06 -100 DSS01
BIA01 92 81 15 BIA01
BAI02 134 117 15 BAI02
APO07 BAI11
BAI03 155 117 35 BAI03
BAI04 12 9 35 BAI04
BAI05 APO08 BAI10
BAI05 104 72 45
BAI06 192 135 45 BAI06
BAI07 BAI07 APO09 BAI09

148 117 30
BAI08
BAI08 151 135 15
BAI09 APO10 BAI08
BAI10
APO11 BAI07
BAI11
DSS01 APO12 BAI06
DSS02 APO13 BAI05
BAI02
BAI03 APO07 BAI11
BAI04 06/30/2020
BAI05 APO08 BAI10
BAI06
BAI07
Governance System Design Information & Technology Governance System Design
APO09 BAI09
BAI08
BAI09 APO10 BAI08
BAI09 42 36 20
BAI10
BAI10 138 99 40 APO11 BAI07
BAI11
BAI11 48 36 35
DSS01 APO12 BAI06
DSS01 128 135 -5
DSS02 APO13 BAI05
DSS02 184 144 30 APO14 BAI04
DSS03 BIA01 BAI02 BAI03
DSS03 125 108 15 DSS04
DSS04 241 216 15 DSS05
DSS05 256 216 20 DSS06
DSS06 196 144 40 MEA01
MEA01 234 216 10 MEA02
MEA02 256 243 5 MEA03
MEA03 186 153 25 MEA04
MEA04 264 225 20

06/30/2020
RISKCAT01 RISKCAT02 RISKCAT03 RISKCAT04 RISKCAT05 RISKCAT06 RISKCAT07 RISKCAT08 RISKCAT09 RISKCAT10 RISKCAT11 RISKCAT12 RISKCAT13 RISKCAT14 RISKCAT15 RISKCAT16 RISKCAT17 RISKCAT18 RISKCAT19
IT Investment Program & Software

DF3 Decision Making, Projects Life IT Cost &
IT Expertise,
Skills & Enterprise/
IT Operational
Infrastructure Unauthorized Adoption/ Hardware Software
Logical Attacks
(Hacking,
Third-Party/
Supplier Noncompliance
Geopolitical Industrial
Acts of Nature
Technology-
Based Environmental
Data &
Information
Portfolio Definition & Cycle Oversight Behavior IT Architecture Incidents Actions Usage Incidents Failures Malware, etc.) Incidents Issues Action Innovation Management
Maintenance Management Problems
EDM01 3.0 2.0 3.0 0.0 0.0 0.0 2.0 0.0 0.0 0.0 0.0 0.0 3.0 2.0 0.0 0.0 2.0 2.0 2.0
EDM02 3.0 2.0 0.0 0.0 2.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1.0 0.0 0.0 0.0 3.0 1.0 3.0
EDM03 2.0 2.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1.0 2.0 0.0 3.0 3.0 0.0 0.0 0.0 2.0 3.0
EDM04 3.0 0.0 4.0 3.0 2.0 0.0 0.0 0.0 0.0 0.0 0.0 2.0 1.0 0.0 2.0 0.0 0.0 2.0 3.0
EDM05 3.0 1.0 3.0 0.0 0.0 0.0 2.0 0.0 0.0 1.0 0.0 1.0 3.0 3.0 0.0 0.0 0.0 2.0 2.0
APO01 2.0 3.0 2.0 0.0 2.0 2.0 4.0 2.0 0.0 2.0 3.0 3.0 3.0 0.0 0.0 0.0 3.0 2.0 3.0
APO02 2.0 0.0 0.0 0.0 3.0 0.0 0.0 2.0 1.0 0.0 1.0 2.0 0.0 0.0 0.0 0.0 2.0 2.0 1.0
APO03 2.0 0.0 0.0 0.0 4.0 0.0 0.0 2.0 0.0 2.0 2.0 2.0 0.0 0.0 0.0 0.0 2.0 0.0 3.0
APO04 0.0 0.0 0.0 0.0 1.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 4.0 0.0 0.0
APO05 4.0 2.0 2.0 0.0 2.0 0.0 0.0 2.0 2.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2.0 0.0 0.0
APO06 2.0 3.0 4.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2.0 0.0 2.0 0.0 0.0 2.0 2.0 0.0
APO07 0.0 0.0 0.0 4.0 0.0 2.0 3.0 3.0 0.0 0.0 2.0 0.0 0.0 2.0 4.0 0.0 2.0 2.0 0.0
APO08 0.0 0.0 0.0 2.0 2.0 0.0 0.0 4.0 0.0 0.0 2.0 2.0 0.0 0.0 0.0 0.0 3.0 0.0 2.0
APO09 0.0 0.0 2.0 0.0 0.0 0.0 2.0 3.0 0.0 1.0 2.0 3.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
APO10 0.0 2.0 3.0 0.0 0.0 0.0 2.0 2.0 3.0 2.0 2.0 4.0 2.0 2.0 0.0 0.0 0.0 0.0 0.0
APO11 0.0 3.0 0.0 0.0 0.0 0.0 0.0 2.0 0.0 4.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2.0
APO12 0.0 0.0 0.0 0.0 0.0 0.0 3.0 0.0 0.0 2.0 3.0 0.0 0.0 0.0 0.0 2.0 0.0 0.0 0.0
APO13 0.0 0.0 0.0 0.0 0.0 0.0 4.0 0.0 0.0 0.0 4.0 0.0 3.0 0.0 0.0 0.0 0.0 0.0 0.0
APO14 0.0 0.0 0.0 0.0 0.0 0.0 3.0 2.0 0.0 0.0 2.0 0.0 3.0 0.0 2.0 4.0 2.0 0.0 4.0
BAI01 0.0 4.0 0.0 0.0 2.0 0.0 0.0 3.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
BAI02 2.0 2.0 0.0 0.0 2.0 0.0 0.0 3.0 0.0 2.0 2.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
BAI03 0.0 3.0 0.0 0.0 2.0 0.0 0.0 2.0 0.0 3.0 3.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
BAI04 0.0 1.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
BAI05 0.0 2.0 0.0 2.0 0.0 0.0 0.0 4.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
BAI06 0.0 0.0 0.0 0.0 0.0 3.0 4.0 0.0 0.0 2.0 3.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 3.0
BAI07 0.0 0.0 0.0 0.0 0.0 2.0 3.0 2.0 0.0 4.0 2.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
BAI08 0.0 0.0 0.0 2.0 0.0 3.0 0.0 3.0 0.0 3.0 0.0 0.0 0.0 0.0 2.0 0.0 0.0 0.0 2.0
BAI09 0.0 0.0 0.0 0.0 0.0 1.0 3.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
BAI10 0.0 0.0 0.0 0.0 0.0 2.0 4.0 0.0 0.0 2.0 3.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
BAI11 0.0 4.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
DSS01 0.0 0.0 0.0 0.0 0.0 4.0 3.0 0.0 4.0 0.0 2.0 0.0 0.0 0.0 0.0 0.0 0.0 2.0 0.0
DSS02 0.0 0.0 0.0 0.0 0.0 3.0 2.0 3.0 2.0 2.0 4.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
DSS03 0.0 0.0 0.0 0.0 0.0 3.0 1.0 4.0 0.0 3.0 1.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
DSS04 0.0 0.0 0.0 0.0 0.0 3.0 3.0 0.0 3.0 0.0 4.0 0.0 2.0 0.0 3.0 4.0 0.0 0.0 2.0
DSS05 0.0 0.0 0.0 0.0 0.0 3.0 4.0 0.0 2.0 0.0 4.0 0.0 3.0 0.0 3.0 2.0 0.0 0.0 3.0

06/30/2020
RISKCAT01 RISKCAT02 RISKCAT03 RISKCAT04 RISKCAT05 RISKCAT06 RISKCAT07 RISKCAT08 RISKCAT09 RISKCAT10 RISKCAT11 RISKCAT12 RISKCAT13 RISKCAT14 RISKCAT15 RISKCAT16 RISKCAT17 RISKCAT18 RISKCAT19
IT Investment Program & Software

DF3 Decision Making, Projects Life IT Cost &
IT Expertise,
Skills & Enterprise/
IT Operational
Infrastructure Unauthorized Adoption/ Hardware Software
Logical Attacks
(Hacking,
Third-Party/
Supplier Noncompliance
Geopolitical Industrial
Acts of Nature
Technology-
Based Environmental
Data &
Information
Portfolio Definition & Cycle Oversight Behavior IT Architecture Incidents Actions Usage Incidents Failures Malware, etc.) Incidents Issues Action Innovation Management
Maintenance Management Problems
DSS06 0.0 0.0 0.0 0.0 0.0 3.0 4.0 2.0 0.0 0.0 2.0 0.0 2.0 0.0 0.0 0.0 0.0 0.0 3.0
MEA01 1.0 2.0 2.0 0.0 0.0 2.0 2.0 0.0 0.0 2.0 3.0 2.0 2.0 2.0 0.0 2.0 0.0 0.0 2.0
MEA02 1.0 2.0 2.0 0.0 0.0 3.0 3.0 0.0 0.0 2.0 3.0 2.0 2.0 3.0 0.0 2.0 0.0 0.0 2.0
MEA03 0.0 1.0 0.0 0.0 0.0 1.0 2.0 0.0 0.0 0.0 3.0 2.0 4.0 2.0 0.0 0.0 0.0 0.0 2.0
MEA04 1.0 2.0 0.0 0.0 0.0 0.0 3.0 0.0 0.0 2.0 3.0 2.0 2.0 4.0 0.0 2.0 2.0 0.0 2.0

06/30/2020
Design Factor 4 IT-Related Issues Design Factor 4 IT-Related Issues
Input Section—Importance of Each Generic IT-Related Issue Input Section—Importance of Each Generic IT-Related Issue
IT-Related Issue Importance Baseline

(1-3) Design Factor 4 IT-Related Issues
Importance of IT-Related Issues (Input)
Frustration between different IT entities across the organization because
of a perception of low contribution to business value 2 No Issue 0 1 2 3
Frustration between business departments (i.e., the IT customer) and the Frustration between different IT entities across the organization because of a perception of low contribution to business value
IT department because of failed initiatives or a perception of low 2 Issue
contribution to business value
Frustration between business departments (i.e., the IT customer) and the IT department because of failed initiatives or a perception of low contribution to business value
Significant IT-related incidents, such as data loss, security breaches, project
failure and application errors, linked to IT
2 Serious Issue
Significant IT-related incidents, such as data loss, security breaches, project failure and application errors, linked to IT
Service delivery problems by the IT outsourcer(s) 2
Failures to meet IT-related regulatory or contractual requirements 2 Service delivery problems by the IT outsourcer(s)
Regular audit findings or other assessment reports about poor IT 2

performance or reported IT quality or service problems Failures to meet IT-related regulatory or contractual requirements
Substantial hidden and rogue IT spending, that is, IT spending by user

departments outside the control of the normal IT investment decision 2 Regular audit findings or other assessment reports about poor IT performance or reported IT quality or service problems
mechanisms and approved budgets
Substantial hidden and rogue IT spending, that is, IT spending by user departments outside the control of the normal IT investment decision mechanisms and approved budgets
Duplications or overlaps between various initiatives, or other forms of
2
wasted resources
Duplications or overlaps between various initiatives, or other forms of wasted resources
Insufficient IT resources, staff with inadequate skills or staff
2
burnout/dissatisfaction
Insufficient IT resources, staff with inadequate skills or staff burnout/dissatisfaction
IT-enabled changes or projects frequently failing to meet business needs
2
and delivered late or over budget
IT-enabled changes or projects frequently failing to meet business needs and delivered late or over budget
Reluctance by board members, executives or senior management to
2
engage with IT, or a lack of committed business sponsorship for IT
Reluctance by board members, executives or senior management to engage with IT, or a lack of committed business sponsorship for IT
Complex IT operating model and/or unclear decision mechanisms for IT-
2
related decisions
Complex IT operating model and/or unclear decision mechanisms for IT-related decisions
Excessively high cost of IT 2
Obstructed or failed implementation of new initiatives or innovations Excessively high cost of IT

2
caused by the current IT architecture and systems
Obstructed or failed implementation of new initiatives or innovations caused by the current IT architecture and systems
Gap between business and technical knowledge, which leads to business users and information and/or technology specialists speaking different languages
Copyright ISACA 2018 482052441.xlsx Regular issues with data quality and integration of data across various sources DF4—Page 22
IT-enabled changes or projects frequently failing to meet business needs and delivered late or over budget
Reluctance by board members, executives or senior management to engage with IT, or a lack of committed business sponsorship for IT 06/30/2020
Complex IT operating model and/or unclear decision mechanisms for IT-related decisions
Design Factor 4 IT-Related Issues Design Excessively
Factor high cost of IT4 IT-Related Issues
Gap between business and technical knowledge, which leads to business Obstructed or failed implementation of new initiatives or innovations caused by the current IT architecture and systems
users and information and/or technology specialists speaking different 2
languages
Gap between business and technical knowledge, which leads to business users and information and/or technology specialists speaking different languages
Regular issues with data quality and integration of data across various 2
sources Regular issues with data quality and integration of data across various sources
High level of end-user computing, creating (among other problems) a lack

of oversight and quality control over the applications that are being 2 High level of end-user computing, creating (among other problems) a lack of oversight and quality control over the applications that are being developed and put in operation
developed and put in operation
Business departments implementing their own information solutions with little or no involvement of the enterprise IT department (related to end-user computing, which often stems from dissatisfaction with IT solutions and services)
Business departments implementing their own information solutions with
little or no involvement of the enterprise IT department (related to end-
user computing, which often stems from dissatisfaction with IT solutions 2 Average 1.85
and services) Ignorance of and/or noncompliance with privacy regulations
Ignorance of and/or noncompliance with privacy regulations 2 Stdev 0.79 Inability to exploit new technologies or innovate using I&T
Inability to exploit new technologies or innovate using I&T 2
Correction 1.08
Factor
Resulting Governance/ Management Design Factor 4 IT-Related Issues

Objectives Importance Resulting Governance/ Management Objectives Importance Design Factor 4 IT-Related Issues
Resulting Governance/Management Objectives Importance
Governance / Baseline Relative
Management Score
Score Importance -100 -75 -50 -25 0 25 50 75 100
Objective
EDM01
EDM01 59.5 70 -10
EDM02
EDM02 61 70 -5 EDM03
EDM03 39 47 -10 EDM04
EDM04 65.5 67 5 EDM05
EDM05 EDM02 EDM01 MEA04
33 41 -15 APO01 EDM03 MEA03
APO01 50 56 -5 APO02 EDM04 MEA02
APO02 48 50 5 APO03 EDM05 MEA01
100
APO03 64.5 66 5 APO04
APO04 35.5 32 20 APO05 APO01 75 DSS06
APO05 61 68 -5 APO06
APO02 50 DSS05
APO06 52 62 -10 APO07
APO07 49 47 15 APO08 25
APO03 DSS04
APO09
0
APO10
Copyright ISACA 2018 APO11 482052441.xlsxAPO04 -25 DF4—Page 23
DSS03
APO12
APO13 -50
APO02 EDM04 MEA02
APO03 EDM05 MEA01
100 06/30/2020
COBIT® 2019 Governance System Design Toolkit APO04

APO06 Governance System Design APO02 Information
50 & Technology GovernanceDSS05
System Design
Design Factor 4 IT-Related Issues
APO07 Design Factor 4 IT-Related Issues
APO08 25
APO03 DSS04
APO08 67.5 70 5 APO09
0
APO09 APO10
36.5 43 -10
APO10 33 39 -10
APO12
APO11 34 43 -15 -50
APO13
APO12 44.5 52 -5 APO05 DSS02
APO14 -75
APO13 26.5 33 -15
BIA01
APO14 48.5 60 -15 APO06 -100 DSS01
BAI02
BIA01 37.5 35 15 BAI03
BAI02 47 51 0 BAI04 APO07 BAI11
BAI03 35 41 -10 BAI05
BAI04 18.5 23 -15 BAI06
BAI05 APO08 BAI10
27.5 28 5 BAI07
BAI06 38 42 0 BAI08
BAI07 34 38 -5 BAI09 APO09 BAI09
BAI08 34.5 31 20 BAI10
BAI09 22 23 5 BAI11 APO10 BAI08
BAI10 23 25 0 DSS01
BAI11 46.5 45 10 DSS02 APO11 BAI07
DSS01 21 27 -15 DSS03

APO12 BAI06
DSS02 DSS04
24.5 33 -20
DSS05 APO13 BAI05
DSS03 28 32 -5 APO14 BAI04
DSS06 BIA01 BAI03
DSS04 16.5 21 -15 BAI02
MEA01
DSS05 22.5 29 -15
MEA02
DSS06 20 29 -25
MEA03
MEA01 52.5 61 -5
MEA04
MEA02 38 48 -15
MEA03 18.5 29 -30
MEA04 47 58 -10

06/30/2020
Frustration between different Frustration between business Significant IT-related Regular audit findings or Substantial hidden and rogue IT IT-enabled changes or Reluctance by board members, Complex IT operating model Obstructed or failed Gap between business and technical High level of end-user computing,
Duplications or overlaps creating (among other problems) Business departments implementing
IT entities across the departments (i.e., the IT customer) incidents, such as data loss, Service delivery problems by Failures to meet IT-related other assessment reports spending, that is, IT spending by user between various initiatives Insufficient IT resources, staff projects frequently failing to executives or senior management and/or unclear decision implementation of new knowledge, which leads to business Regular issues with data a lack of oversight and quality their own information solutions with Ignorance of and/or Inability to exploit new
DF4 organization because of a and the IT department because of security breaches, project the IT outsourcer(s) regulatory or contractual about poor IT performance departments outside the control of or other forms of wasted with inadequate skills or staff meet business needs and to engage with IT, or a lack of Excessively high cost of IT initiatives or innovations users and information and/or quality and integration of noncompliance with technologies or innovate
perception of low contribution failed initiatives or a perception of failure and application requirements or reported IT quality or the normal IT investment decision burnout / dissatisfaction delivered late or over committed business sponsorship mechanisms for IT-related caused by the current IT technology specialists speaking data across various sources control over the applications that little or no involvement of the privacy regulations using I&T
to business value low contribution to business value errors, linked to IT service problems mechanisms and approved budgets resources budget for IT decisions architecture and systems different languages are being developed and put in enterprise IT department
operation
EDM01 3.0 3.0 1.0 1.0 2.0 2.0 2.0 1.0 1.0 1.0 3.0 3.5 1.0 1.0 1.0 1.0 2.0 3.0 1.5 1.0 35
EDM02 2.5 3.0 1.0 1.0 1.5 2.5 2.0 1.5 0.5 2.5 1.5 1.0 3.0 2.0 1.0 1.0 2.0 2.0 1.0 2.5 35
EDM03 1.0 1.0 2.0 1.0 2.0 2.0 1.0 1.0 0.0 0.5 1.0 0.0 1.0 1.5 1.0 2.0 1.0 1.0 2.5 1.0 24
EDM04 1.0 1.0 1.0 1.0 1.0 2.0 3.0 3.5 3.5 1.0 1.5 0.0 4.0 2.0 1.0 1.5 2.0 2.5 0.0 1.0 34
EDM05 1.0 1.0 1.0 1.0 1.5 2.0 1.0 1.0 0.0 1.0 3.0 1.5 1.5 0.5 0.0 0.5 1.0 1.0 1.0 0.0 21
APO01 2.0 1.0 2.0 1.0 2.0 2.0 1.0 1.0 0.0 0.5 1.5 4.0 1.0 2.0 1.0 1.0 1.5 2.0 0.5 1.0 28
APO02 1.5 1.5 1.5 1.5 1.0 1.5 1.0 1.0 0.0 1.0 2.5 0.5 0.5 1.5 1.5 0.5 2.0 2.0 0.0 2.5 25
APO03 1.0 1.5 1.0 2.0 0.5 1.5 2.0 1.5 1.0 3.5 0.5 0.5 1.0 4.0 1.0 3.5 2.0 3.0 0.0 2.0 33
APO04 1.0 1.0 1.0 1.0 0.5 0.5 0.5 0.5 0.0 0.0 0.5 1.0 0.5 2.0 1.0 0.0 0.5 0.5 0.0 4.0 16
APO05 3.0 3.0 1.0 1.5 2.0 2.0 1.5 3.5 0.5 2.0 2.0 1.5 2.0 1.0 0.5 0.0 2.5 2.5 0.0 2.0 34
APO06 3.5 2.0 1.0 1.5 1.5 2.0 4.0 3.0 1.0 2.0 1.0 1.5 4.0 0.0 0.0 0.0 1.0 2.0 0.0 0.0 31
APO07 1.5 1.0 1.0 1.0 1.0 1.5 2.0 2.0 4.0 1.0 0.0 0.0 1.0 0.0 3.0 0.0 0.5 0.5 1.5 1.0 24
APO08 2.5 2.0 1.0 2.5 1.5 1.0 2.5 2.0 1.5 1.0 3.0 1.0 0.5 1.0 4.0 1.0 3.0 3.5 0.0 0.5 35
APO09 2.0 1.5 2.0 4.0 1.0 2.5 1.5 2.0 0.5 1.0 0.0 0.0 1.0 0.0 0.0 0.0 1.0 1.5 0.0 0.0 22
APO10 1.0 1.0 2.0 4.0 1.5 1.5 1.5 0.0 1.5 1.0 0.0 0.0 1.0 0.0 0.0 0.0 0.5 2.0 1.0 0.0 20
APO11 1.0 1.0 3.0 1.5 1.0 3.0 0.0 0.0 0.0 2.0 0.0 0.0 0.0 0.5 0.5 3.0 2.0 2.0 0.0 1.0 22
APO12 1.0 0.5 2.5 1.5 2.0 2.0 1.0 1.0 0.5 1.0 1.0 1.0 1.0 1.0 1.0 2.0 1.0 1.5 2.5 1.0 26
APO13 0.0 0.0 3.5 1.0 2.0 1.0 0.0 1.0 0.0 0.5 0.0 0.0 0.0 0.0 0.0 1.5 2.0 1.0 2.0 1.0 17
APO14 1.0 1.5 3.0 1.0 2.5 1.5 1.0 1.5 0.0 1.5 0.0 0.0 0.5 2.5 0.5 4.0 2.5 2.0 3.0 0.5 30
BAI01 0.0 1.0 1.5 0.0 0.0 0.0 0.0 3.0 1.0 3.5 0.0 0.0 1.5 0.5 1.0 0.0 1.5 2.0 0.0 1.0 18
BAI02 0.0 3.0 0.0 0.0 0.5 2.0 0.0 2.0 0.0 3.5 0.0 1.0 1.0 2.0 2.0 1.5 2.5 3.0 0.5 1.0 26
BAI03 1.0 2.0 2.0 0.0 0.0 2.0 0.0 1.0 0.0 3.0 0.0 0.5 1.0 1.0 1.0 0.5 2.0 2.0 1.0 0.5 21
BAI04 0.5 0.0 2.0 3.0 0.0 2.0 0.0 0.0 0.0 0.0 0.0 0.0 0.5 0.0 0.0 1.0 1.0 1.0 0.0 0.5 12
BAI05 1.0 3.0 0.0 0.0 0.0 0.0 0.0 0.5 0.0 3.0 1.0 0.0 0.0 0.5 2.0 0.0 0.5 1.5 0.0 1.0 14
BAI06 0.0 0.0 2.5 3.0 0.5 1.5 0.0 1.0 0.0 1.5 0.0 1.0 0.5 1.0 0.5 2.0 2.0 2.0 1.0 1.0 21
BAI07 0.0 1.0 2.0 2.0 0.5 1.5 0.0 0.5 0.0 2.0 0.0 1.0 0.0 1.0 0.5 2.0 2.0 2.0 0.0 1.0 19
BAI08 0.0 0.0 0.0 1.5 0.5 0.5 0.0 1.0 2.0 0.5 0.0 0.5 0.0 1.0 3.0 2.0 1.0 1.5 0.0 0.5 16
BAI09 0.5 0.5 1.0 0.0 0.0 0.0 2.0 2.0 0.0 0.0 0.0 0.0 2.0 1.0 0.0 0.0 1.0 1.5 0.0 0.0 12
BAI10 0.0 0.0 2.5 2.0 0.5 0.0 0.0 0.5 0.0 0.0 0.0 0.0 1.0 1.5 0.0 1.5 1.0 2.0 0.0 0.0 13
BAI11 1.0 2.0 2.5 0.0 0.0 0.0 2.0 3.0 1.0 4.0 0.0 0.0 1.5 2.0 0.5 0.0 1.0 1.5 0.0 0.5 23

Step 2 Initial Design
Governance and Management Objectives Importance
-100 -80 -60 -40 -20 0 20 40 60 80 100

-10
EDM01
EDM02 20
-15
EDM03
-5
EDM04
-50 EDM05
APO01 10
APO02 40
APO03 45
APO04 100
APO05 15
-40 APO06
APO07 45
APO08 55
APO09 10
-10
APO10
APO11 5
APO12 25
APO13 15
-10
APO14
BAI01 45
BAI02 30
BAI03 35
BAI04 25
BAI05 65
BAI06 60
BAI07 45
BAI08 75
-15
BAI09
BAI10 45
BAI11 65
DSS01 5
DSS02 10
DSS03 10
DSS04 5
-5
DSS05
DSS06 20
MEA01 5
-15
MEA02
-25 MEA03
-10
MEA04
06/30/2020
Design Factor 5 Threat Landscape Design Factor 5 Threat Landscape
Input Section—Importance of Threat Landscape Input Section—Importance of Threat Landscape
Value Importance (100%) Baseline Page intentionally left blank
High 75% 33%

Normal 25% 67%
Average
Stdev
Design Factor 5 IT Threat Landscape
Correction Factor
1.00
High Normal
25%
75%

06/30/2020
Design Factor 5 Threat Landscape Design Factor 5 Threat Landscape
75%

Importance Design Factor 5 Threat Landscape
Resulting Governance/Management Objectives Importance
Governance / Baseline Relative Design Factor 5 Threat Landscape
Management Score
Objective
Score Importance Resulting Governance/Management Objectives
Importance
EDM01 2.50 1.66 50
EDM02 1.00 1.00 0
EDM03 3.25 1.99 65 -100 -75 -50 -25 0 25 50 75 100
EDM04 1.00 1.00 0 E
EDM05 E
1.75 1.33 30 EDM02 EDM01 MEA04
E EDM03 MEA03
APO01 2.50 1.66 50 EDM04 MEA02
E
APO02 1.00 1.00 0 E EDM05 100 MEA01
APO03 2.50 1.66 50 APO01
APO04 1.00 1.00 0 APO02 APO01 75 DSS06
APO05 1.00 1.00 0 APO03
APO06 1.00 1.00 0
APO05 25
APO07 1.75 1.33 30 APO06 APO03 DSS04
APO08 1.00 1.00 0 APO07 0
APO09 1.75 1.33 30 APO08
APO04 -25 DSS03
APO09
APO10 -50
Copyright ISACA 2018 APO11 APO05
482052441.xlsx DSS02
DF5—Page 28
APO12 -75
100
APO01
APO03 06/30/2020
APO05 25
Information & Technology APO06
Governance System Design APO03 Information & Technology Governance System
DSS04 Design
DesignAPO07
Factor 5 Threat Landscape 0 Design Factor 5 Threat Landscape
APO08
APO04 -25 DSS03
APO10 2.50 1.66 50 APO09
APO11 APO10 -50
1.75 1.33 30
APO11 APO05 DSS02
APO12 3.25 1.99 65 -75
APO12
APO13 3.25 1.99 65 APO13
APO06 -100 DSS01
APO14 2.50 1.66 50 APO14
BIA01 1.00 1.00 0 BIA01
BAI02 APO07 BAI11
BAI02 1.00 1.00 0
BAI03
BAI03 1.00 1.00 0
BAI04 APO08 BAI10
BAI04 1.75 1.33 30 BAI05
BAI05 1.00 1.00 0 BAI06
BAI06 2.50 1.66 50 BAI07 APO09 BAI09
BAI07 1.00 1.00 0 BAI08
BAI09 APO10 BAI08
BAI08 1.00 1.00 0
BAI10
BAI09 1.00 1.00 0 BAI11 APO11 BAI07
BAI10 2.50 1.66 50 DSS01
APO12 BAI06
BAI11 1.00 1.00 0 DSS02
DSS01 1.00 1.00 0 DSS03 APO13 BAI05
DSS04 APO14 BAI04
DSS02 2.50 1.66 50 BIA01 BAI02 BAI03
DSS05
DSS03 1.75 1.33 30 DSS06
DSS04 3.25 1.99 65 M
DSS05 2.50 1.66 50 M
DSS06 2.50 1.66 50 M
MEA01 2.50 1.66 50 M
MEA02 1.75 1.33 30

MEA03 2.50 1.66 50
MEA04 2.50 1.66 50

06/30/2020
DF5 High Normal

EDM01 3.0 1.0
EDM02 1.0 1.0
EDM03 4.0 1.0
EDM04 1.0 1.0
EDM05 2.0 1.0
APO01 3.0 1.0
APO02 1.0 1.0
APO03 3.0 1.0
APO04 1.0 1.0
APO05 1.0 1.0
APO06 1.0 1.0
APO07 2.0 1.0
APO08 1.0 1.0
APO09 2.0 1.0
APO10 3.0 1.0
APO11 2.0 1.0
APO12 4.0 1.0
APO13 4.0 1.0
APO14 3.0 1.0
BAI01 1.0 1.0
BAI02 1.0 1.0
BAI03 1.0 1.0
BAI04 2.0 1.0
BAI05 1.0 1.0
BAI06 3.0 1.0
BAI07 1.0 1.0
BAI08 1.0 1.0
BAI09 1.0 1.0
BAI10 3.0 1.0
BAI11 1.0 1.0
DSS01 1.0 1.0
DSS02 3.0 1.0

06/30/2020
DF5 High Normal

DSS03 2.0 1.0
DSS04 4.0 1.0
DSS05 3.0 1.0
DSS06 3.0 1.0
MEA01 3.0 1.0
MEA02 2.0 1.0
MEA03 3.0 1.0
MEA04 3.0 1.0

06/30/2020
Design Factor 6 Compliance Requirements Design Factor 6 Compliance Requirements
Input Section—Importance of Compliance Requirements Input Section—Importance of Compliance Requirements
Value Importance Baseline Page intentionally left blank

(100%)
High 25% 0%
Normal 75% 100%
Low 0% 0%
Average
Design Factor 6 Compliance Requirements
High Normal Low
25%
Stdev
75%

06/30/2020
Design Factor 6 Compliance Requirements Design Factor 6 Compliance Requirements
Correction Facto 1.00

Objectives Importance Design Factor 6 Compliance Requirements Design Factor 6 Compliance Requirements
Resulting Governance/Management Resulting Governance/Management Objectives Importance
Governance / Objectives Importance
Management Baseline Relative
Score Score Importance
Objective
-100 -75 -50 -25 0 25 50 75 100
EDM01 2.25 2.00 15 EDM01
EDM02 1.00 1.00 0 EDM02
EDM03 2.50 2.00 25 EDM03
EDM04 1.00 1.00 0 EDM04
EDM05 1.13 1.00 15 EDM05
EDM02 EDM01 MEA04
APO01 1.63 1.50 10 APO01 EDM03 MEA03
APO02 EDM04 MEA02
APO02 1.00 1.00 0
APO03 EDM05 MEA01
APO03 1.00 1.00 0 100
APO04
APO04 1.00 1.00 0 APO01
75
DSS06
APO05
APO05 1.00 1.00 0 APO06 APO02 50 DSS05
APO06 1.00 1.00 0 APO07
APO07 1.00 1.00 0 APO08 APO03 25 DSS04
APO08 1.00 1.00 0 APO09 0
APO09 1.00 1.00 0 APO10
APO04 -25 DSS03
APO10 APO11
1.13 1.00 15
APO12 -50
APO11 1.00 1.00 0 APO05 DSS02
APO13
APO12 2.50 2.00 25 -75
APO14
APO13 1.13 1.00 15 BIA01 APO06 -100 DSS01
APO14 1.63 1.50 10 BAI02
BIA01 1.00 1.00 0 BAI03 APO07 BAI11
BAI02 1.00 1.00 0 BAI04
BAI03 1.00 1.00 0 BAI05 APO08 BAI10
BAI04 1.00 1.00 0 BAI06
BAI07
BAI05 1.00 1.00 0 APO09 BAI09
BAI08
BAI09
APO10 BAI08
Copyright ISACA 2018 BAI10 482052441.xlsx DF6—Page 33
BAI11 APO11 BAI07
APO14
BIA01 APO06 -100 DSS01
BAI02 06/30/2020
COBIT® 2019 Governance System Design Toolkit BAI03 APO07 BAI11
BAI04
Information & Technology Governance
BAI05 System Design APO08 Information & Technology Governance System Design
BAI10
Design Factor 6 Compliance
BAI06 Requirements Design Factor 6 Compliance Requirements
BAI07
APO09 BAI09
BAI08
BAI06 1.00 1.00 0
BAI09
BAI07 1.00 1.00 0 APO10 BAI08
BAI10
BAI08 1.00 1.00 0 BAI11 APO11 BAI07
BAI09 1.00 1.00 0 DSS01
APO12 BAI06
BAI10 1.00 1.00 0 DSS02
APO13 BAI05
BAI11 1.00 1.00 0 DSS03
APO14 BAI04
DSS01 1.00 1.00 0 DSS04 BIA01 BAI02 BAI03
DSS02 DSS05
1.00 1.00 0
DSS06
DSS03 1.00 1.00 0
MEA01
DSS04 1.13 1.00 15 MEA02
DSS05 1.25 1.00 25 MEA03
DSS06 1.00 1.00 0 MEA04
MEA01 1.00 1.00 0
MEA02 1.00 1.00 0
MEA03 2.50 2.00 25
MEA04 2.38 2.00 20

06/30/2020
DF6 High Normal Low

EDM01 3.0 2.0 1.0
EDM02 1.0 1.0 1.0
EDM03 4.0 2.0 1.0
EDM04 1.0 1.0 1.0
EDM05 1.5 1.0 1.0
APO01 2.0 1.5 1.0
APO02 1.0 1.0 1.0
APO03 1.0 1.0 1.0
APO04 1.0 1.0 1.0
APO05 1.0 1.0 1.0
APO06 1.0 1.0 1.0
APO07 1.0 1.0 1.0
APO08 1.0 1.0 1.0
APO09 1.0 1.0 1.0
APO10 1.5 1.0 1.0
APO11 1.0 1.0 1.0
APO12 4.0 2.0 1.0
APO13 1.5 1.0 1.0
APO14 2.0 1.5 1.0
BAI01 1.0 1.0 1.0
BAI02 1.0 1.0 1.0
BAI03 1.0 1.0 1.0
BAI04 1.0 1.0 1.0
BAI05 1.0 1.0 1.0
BAI06 1.0 1.0 1.0
BAI07 1.0 1.0 1.0
BAI08 1.0 1.0 1.0
BAI09 1.0 1.0 1.0
BAI10 1.0 1.0 1.0
BAI11 1.0 1.0 1.0
DSS01 1.0 1.0 1.0
DSS02 1.0 1.0 1.0

06/30/2020
DF6 High Normal Low

DSS03 1.0 1.0 1.0
DSS04 1.5 1.0 1.0
DSS05 2.0 1.0 1.0
DSS06 1.0 1.0 1.0
MEA01 1.0 1.0 1.0
MEA02 1.0 1.0 1.0
MEA03 4.0 2.0 1.0
MEA04 3.5 2.0 1.0

06/30/2020
Design Factor 7 Role of IT Design Factor 7 Role of IT
Input Section—Importance of Role of IT Input Section—Importance of Role of IT
Value Importance (1-5) Baseline Page intentionally left blank

Support 1 3
Factory 1 3
Turnaround 2 3
Strategic 5 3
Average 2.25
Stdev 1.64
Correction Factor 1.33
Design Factor 7 Role of IT (Input)

0 1 2 3 4 5
Support 1
Factory 1
Turnaround 2
Strategic 5

Support 1
06/30/2020
Factory 1 Information & Technology Governance System Design Information & Technology Governance System Design
Design Factor 7 Role of IT Design Factor 7 Role of IT
Turnaround 2
Strategic 5

Importance Design Factor 7 Role of IT
Governance / Design Factor 7 Role of IT Resulting Governance/Management Objectives Importance
Management Baseline Relative Resulting Governance/Management Objectives
Score Score Importance
Objective Importance
EDM01 26.0 25.5 35
EDM02 22.0 22.5 30 -100 -75 -50 -25 0 25 50 75 100
EDM03 21.0 24.0 15 E
EDM04 14.0 15.0 25 E
EDM05 E EDM02 EDM01 MEA04
14.0 15.0 25
E EDM03 MEA03
APO01 18.0 19.5 25
E EDM04 MEA02
APO02 23.0 24.0 30
APO01 EDM05 100 MEA01
APO03 16.0 18.0 20
APO02
APO04 28.5 27.0 40 APO01 75 DSS06
APO03
APO05 22.0 22.5 30 APO04
14.0 15.0 25 APO05
APO07 11.5 13.5 15 APO06 25
APO03 DSS04
APO07
0
APO08
APO10
E EDM04 MEA02
APO01 EDM05 100 MEA01 06/30/2020
APO02
APO01 75 DSS06
APO03
Information & Technology Governance System Design
APO04 Information
50
& Technology Governance System Design
APO02 DSS05
APO05 Design Factor 7 Role of IT Design Factor 7 Role of IT
APO06 25
APO08 APO03 DSS04
18.5 19.5 25 APO07
0
APO09 16.0 19.5 10 APO08
APO10 16.5 21.0 5 APO09 APO04 -25 DSS03
APO11 15.5 18.0 15 APO10
APO12 APO11 -50
20.5 22.5 20 APO05 DSS02
APO13 21.0 22.5 25 APO12
-75
APO14 APO13
18.0 19.5 25
BIA01 18.5 19.5 25
BIA01
BAI02 23.0 24.0 30
BAI02
BAI03 23.0 24.0 30 APO07 BAI11
BAI03
BAI04 16.5 21.0 5 BAI04
BAI05 14.0 15.0 25 BAI05 APO08 BAI10
BAI06 15.5 19.5 5 BAI06
BAI07 16.0 18.0 20 BAI07
APO09 BAI09
BAI08 14.0 15.0 25 BAI08
BAI09 14.0 15.0 25 BAI09
APO10 BAI08
BAI10 14.5 16.5 15 BAI10
BAI11 16.0 18.0 20 BAI11
APO11 BAI07
DSS01 21.5 25.5 10 DSS01
DSS02 22.0 25.5 15 DSS02 APO12 BAI06
DSS03 DSS03
24.5 27.0 20 APO13 BAI05
DSS04
DSS04 24.5 27.0 20 APO14 BAI04
DSS05 BIA01 BAI02 BAI03
DSS05 24.5 27.0 20
DSS06
DSS06 16.5 16.5 35 M
MEA01 14.0 15.0 25 M
MEA02 14.0 15.0 25 M
MEA03 11.5 13.5 15 M
MEA04 14.0 15.0 25

06/30/2020
DF7 Support Factory Turnaround Strategic

EDM01 1.0 2.0 1.5 4.0
EDM02 1.0 1.0 2.5 3.0
EDM03 1.0 3.0 1.0 3.0
EDM04 1.0 1.0 1.0 2.0
EDM05 1.0 1.0 1.0 2.0
APO01 1.0 1.5 1.5 2.5
APO02 1.0 1.0 3.0 3.0
APO03 1.0 1.0 2.0 2.0
APO04 0.5 1.0 3.5 4.0
APO05 1.0 1.0 2.5 3.0
APO06 1.0 1.0 1.0 2.0
APO07 1.0 1.0 1.0 1.5
APO08 1.0 1.0 2.0 2.5
APO09 1.0 2.0 1.5 2.0
APO10 1.0 2.5 1.5 2.0
APO11 1.0 1.5 1.5 2.0
APO12 1.0 2.5 1.0 3.0
APO13 1.0 2.0 1.5 3.0
APO14 1.0 1.5 1.5 2.5
BAI01 1.0 1.0 2.0 2.5
BAI02 1.0 1.0 3.0 3.0
BAI03 1.0 1.0 3.0 3.0
BAI04 1.0 2.5 1.5 2.0
BAI05 1.0 1.0 1.0 2.0
BAI06 1.0 2.5 1.0 2.0
BAI07 1.0 1.0 2.0 2.0
BAI08 1.0 1.0 1.0 2.0
BAI09 1.0 1.0 1.0 2.0
BAI10 1.0 1.5 1.0 2.0
BAI11 1.0 1.0 2.0 2.0
DSS01 1.0 3.5 1.0 3.0
DSS02 1.0 3.0 1.5 3.0

06/30/2020
DF7 Support Factory Turnaround Strategic

DSS03 1.0 3.0 1.5 3.5
DSS04 1.0 3.0 1.5 3.5
DSS05 1.5 2.5 1.5 3.5
DSS06 1.0 1.0 1.0 2.5
MEA01 1.0 1.0 1.0 2.0
MEA02 1.0 1.0 1.0 2.0
MEA03 1.0 1.0 1.0 1.5
MEA04 1.0 1.0 1.0 2.0

06/30/2020
Design Factor 8 Sourcing Model for IT Design Factor 8 Sourcing Model for IT
Input Section—Importance of Sourcing Model for IT Input Section—Importance of Sourcing Model for IT
Value Importance (100%) Baseline

Outsourcing 30% 33% Page intentionally left blank
Cloud 50% 33%
Insourced 20% 34%
Average Design Factor 8 IT Sourcing Model (Input)

Stdev
Correction Facto 1.00
Outsourcing Cloud Insourced
20%
30%
50%

06/30/2020
Design Factor 8 Sourcing Model for IT Design Factor 8 Sourcing Model for IT
50%

Importance
Governance / Design Factor 8 Sourcing Model for IT Design Factor 8 Sourcing Model for IT
Baseline Relative Resulting Governance/ Management Objectives Importance
Management Score Score Importance Resulting Governance/Management Objectives
Objective Importance
EDM01 1.00 1.00 0
EDM02 1.00 1.00 0
EDM03 1.50 1.33 15 -100 -75 -50 -25 0 25 50 75 100
EDM04 E
1.00 1.00 0
E EDM02 EDM01 MEA04
EDM05 1.00 1.00 0 E EDM03 MEA03
APO01 1.00 1.00 0 E EDM04 MEA02
APO02 1.00 1.00 0 E EDM05 100 MEA01
APO03 1.00 1.00 0 A
A APO01 75 DSS06
APO04 1.00 1.00 0
A
APO05 1.00 1.00 0 A APO02 50 DSS05
APO06 1.00 1.00 0 A 25
APO07 1.00 1.00 0 A APO03 DSS04
APO08 A 0
1.00 1.00 0
A
APO09 3.40 2.98 15 APO04 -25 DSS03
A
APO10 3.40 2.98 15 A -50
APO11 1.00 1.00 0 A APO05 DSS02
APO12 1.80 1.66 10 A -75
APO13 A
1.00 1.00 0 APO06 -100 DSS01
A
APO14 1.00 1.00 0 B
BIA01 1.00 1.00 0 B APO07 BAI11
B
B
APO08 BAI10
B
B
B APO09 BAI09
APO04 -25 DSS03
A
A -50
A APO05 DSS02 06/30/2020
A -75
A
Information & Technology AGovernance System Design APO06 Information
-100 & Technology GovernanceDSS01
System Design
Design Factor
B 8 Sourcing Model for IT Design Factor 8 Sourcing Model for IT
B APO07 BAI11
BAI02 1.00 1.00 0 B
BAI03 1.00 1.00 0 B
APO08 BAI10
B
BAI04 1.00 1.00 0
B
BAI05 1.00 1.00 0 B APO09 BAI09
BAI06 1.00 1.00 0 B
BAI07 1.00 1.00 0 B APO10 BAI08
BAI08 1.00 1.00 0 B
B APO11 BAI07
BAI09 1.00 1.00 0
D
BAI10 1.00 1.00 0 D APO12 BAI06
BAI11 1.00 1.00 0 D APO13 BAI05
DSS01 1.00 1.00 0 D APO14 BAI04
D BIA01 BAI02 BAI03
DSS02 1.00 1.00 0
D
DSS03 1.00 1.00 0
M
DSS04 1.00 1.00 0 M
DSS05 1.00 1.00 0 M
DSS06 1.00 1.00 0 M
MEA01 2.60 2.32 10
MEA02 1.00 1.00 0
MEA03 1.00 1.00 0
MEA04 1.00 1.00 0

06/30/2020
DF8 Outsourcing Cloud Insourcing

EDM01 1.0 1.0 1.0
EDM02 1.0 1.0 1.0
EDM03 1.0 2.0 1.0
EDM04 1.0 1.0 1.0
EDM05 1.0 1.0 1.0
APO01 1.0 1.0 1.0
APO02 1.0 1.0 1.0
APO03 1.0 1.0 1.0
APO04 1.0 1.0 1.0
APO05 1.0 1.0 1.0
APO06 1.0 1.0 1.0
APO07 1.0 1.0 1.0
APO08 1.0 1.0 1.0
APO09 4.0 4.0 1.0
APO10 4.0 4.0 1.0
APO11 1.0 1.0 1.0
APO12 2.0 2.0 1.0
APO13 1.0 1.0 1.0
APO14 1.0 1.0 1.0
BAI01 1.0 1.0 1.0
BAI02 1.0 1.0 1.0
BAI03 1.0 1.0 1.0
BAI04 1.0 1.0 1.0
BAI05 1.0 1.0 1.0
BAI06 1.0 1.0 1.0
BAI07 1.0 1.0 1.0
BAI08 1.0 1.0 1.0
BAI09 1.0 1.0 1.0
BAI10 1.0 1.0 1.0
BAI11 1.0 1.0 1.0
DSS01 1.0 1.0 1.0
DSS02 1.0 1.0 1.0

06/30/2020
DF8 Outsourcing Cloud Insourcing

DSS03 1.0 1.0 1.0
DSS04 1.0 1.0 1.0
DSS05 1.0 1.0 1.0
DSS06 1.0 1.0 1.0
MEA01 3.0 3.0 1.0
MEA02 1.0 1.0 1.0
MEA03 1.0 1.0 1.0
MEA04 1.0 1.0 1.0

06/30/2020
Design Factor 9 IT Implementation Methods Design Factor 9 IT Implementation Methods
Input Section—Importance of IT Implementation Methods Input Section—Importance of IT Implementation Methods
Agile 50% 15%
DevOps 10% 10%
Traditional 40% 75%
Design Factor 9 IT Implementation Methods

Agile DevOps Traditional
40%
50%
10%

06/30/2020
Design Factor 9 IT Implementation Methods Design Factor 9 IT Implementation Methods
10%

Importance
Design Factor 9 IT Implementation Methods
Governance / Design Factor 9 IT Implementation Methods Resulting Governance/Management Objectives Importance
Management Score Baseline Relative Resulting Governance/Management Objectives
Objective Score Importance Importance
EDM01 1.00 1.00 0
EDM02 1.00 1.00 0
EDM03 1.00 1.00 0 EDM02 EDM01 MEA04
-100 -75 -50 -25 0 25 50 75 100 EDM03 MEA03
EDM04 1.00 1.00 0 E EDM04 MEA02
EDM05 1.00 1.00 0 E
EDM05 100 MEA01
APO01 1.00 1.00 0 E
E
APO02 1.00 1.00 0 APO01 75 DSS06
E
APO03 1.10 1.10 0 A
APO02 50 DSS05
APO04 1.00 1.00 0 A
APO05 1.00 1.00 0 A 25
A APO03 DSS04
APO06 1.00 1.00 0 A 0
APO07 1.05 1.05 0 A
APO08 1.00 1.00 0 A APO04 -25 DSS03
APO09 1.00 1.00 0 A
A -50
APO10 1.00 1.00 0 APO05 DSS02
A
APO11 1.00 1.00 0 A -75
A
A APO06 -100 DSS01
A
BIA01
BAI02 APO07 BAI11
A 25
A APO03 DSS04
A 0
A 06/30/2020
A APO04 -25 DSS03
A
Information & Technology Governance
A System Design Information
-50 & Technology Governance System Design
Design Factor 9 IT
A Implementation Methods APO05 Design Factor 9 IT Implementation Methods
DSS02
A -75
APO12 1.05 1.05 0 A
A APO06 -100 DSS01
APO13 1.00 1.00 0
A
APO14 1.00 1.00 0 BIA01
BIA01 1.55 1.20 30 BAI02 APO07 BAI11
BAI02 2.35 1.48 60 BAI03
BAI03 BAI04
2.70 1.65 65 APO08 BAI10
BAI05
BAI04 1.00 1.00 0 BAI06
BAI05 1.80 1.28 40 BAI07
APO09 BAI09
BAI06 2.35 1.48 60 BAI08
BAI07 BAI09
1.90 1.38 40
BAI10 APO10 BAI08
BAI08 1.00 1.00 0 BAI11
BAI09 1.00 1.00 0 D APO11 BAI07
BAI10 1.35 1.18 15 D
D APO12 BAI06
BAI11 1.75 1.23 45
D
DSS01 1.15 1.15 0 APO13 BAI05
D
DSS02 APO14 BAI04
1.05 1.05 0 D BIA01 BAI03
BAI02
DSS03 1.05 1.05 0 M
DSS04 M
1.00 1.00 0
M
DSS05 1.00 1.00 0 M
DSS06 1.00 1.00 0
MEA01 1.30 1.13 15
MEA02 1.00 1.00 0
MEA03 1.00 1.00 0
MEA04 1.00 1.00 0

06/30/2020
DF9 Agile DevOps Traditional

EDM01 1.0 1.0 1.0
EDM02 1.0 1.0 1.0
EDM03 1.0 1.0 1.0
EDM04 1.0 1.0 1.0
EDM05 1.0 1.0 1.0
APO01 1.0 1.0 1.0
APO02 1.0 1.0 1.0
APO03 1.0 2.0 1.0
APO04 1.0 1.0 1.0
APO05 1.0 1.0 1.0
APO06 1.0 1.0 1.0
APO07 1.0 1.5 1.0
APO08 1.0 1.0 1.0
APO09 1.0 1.0 1.0
APO10 1.0 1.0 1.0
APO11 1.0 1.0 1.0
APO12 1.0 1.5 1.0
APO13 1.0 1.0 1.0
APO14 1.0 1.0 1.0
BAI01 2.0 1.5 1.0
BAI02 3.5 2.0 1.0
BAI03 4.0 3.0 1.0
BAI04 1.0 1.0 1.0
BAI05 2.5 1.5 1.0
BAI06 3.5 2.0 1.0
BAI07 2.5 2.5 1.0
BAI08 1.0 1.0 1.0
BAI09 1.0 1.0 1.0
BAI10 1.5 2.0 1.0
BAI11 2.5 1.0 1.0
DSS01 1.0 2.5 1.0
DSS02 1.0 1.5 1.0

06/30/2020
DF9 Agile DevOps Traditional

DSS03 1.0 1.5 1.0
DSS04 1.0 1.0 1.0
DSS05 1.0 1.0 1.0
DSS06 1.0 1.0 1.0
MEA01 1.5 1.5 1.0
MEA02 1.0 1.0 1.0
MEA03 1.0 1.0 1.0
MEA04 1.0 1.0 1.0

06/30/2020
Design Factor 10 Technology Adoption Strategy Design Factor 10 Technology Adoption Strategy
Input Section—Importance of Technology Adoption Strategy Input Section—Importance of Technology Adoption Strategy
First mover 75% 15%

Follower 15% 70%
Slow adopter 10% 15%
Design Factor 10 Technology Adoption Strategy

First mover Follower Slow adopter
10%
15%
75%

06/30/2020
Design Factor 10 Technology Adoption Strategy Design Factor 10 Technology Adoption Strategy

Importance
Design Factor 10 Technology Adoption Strategy
Governance / Baseline Relative Resulting Governance/Management Objectives Design Factor 10 Technology Adoption Strategy
Management Score Importance
Objective Score Importance Resulting Governance/Management Objectives Importance
EDM01 3.15 2.50 25

EDM02 3.53 2.58 35
EDM03 1.38 1.08 30 -100 -75 -50 -25 0 25 50 75 100
EDM04 2.33 2.00 15 E
E EDM02 EDM01 MEA04
EDM05 1.38 1.08 30 EDM03 MEA03
E
APO01 2.20 1.58 40 EDM04 MEA02
E
APO02 3.60 2.93 25 E EDM05 100 MEA01
APO03 1.75 1.15 50 A
APO01 DSS06
A 75
APO04 3.55 2.85 25
A
APO05 3.48 2.50 40 APO02 50 DSS05
A
APO06 1.08 1.35 -20 A 25
APO03 DSS04
APO07 2.13 1.23 75 A
A 0
APO08 2.58 1.65 55
A
APO09 1.45 1.43 0 APO04 -25 DSS03
A
APO10 2.20 1.58 40 A -50
APO11 1.45 1.43 0 A APO05 DSS02
A -75
APO12 1.83 1.50 20
A
APO13 1.00 1.00 0 APO06 -100 DSS01
A
APO14 2.28 1.93 20 BIA01
BIA01 3.60 2.93 25 BAI02 APO07 BAI11
BAI02 3.10 2.43 30 BAI03
BAI04
BAI03 3.48 2.50 40 APO08 BAI10
BAI05
BAI04 1.45 1.43 0 BAI06
BAI05 2.65 2.00 35 BAI07
APO09 BAI09
BAI08
BAI09
APO10 BAI08
Copyright ISACA 2018 BAI10 482052441.xlsx DF10—Page 53
BAI11
APO11 BAI07
DSS01
A
APO06 -100 DSS01
A
BIA01
06/30/2020
COBIT® 2019 Governance System Design Toolkit BAI02 APO07 BAI11
BAI03
BAI04
Information & Technology Governance System Design
BAI05 APO08 Information & Technology GovernanceBAI10
System Design
Design Factor 10 BAI06
Technology Adoption Strategy Design Factor 10 Technology Adoption Strategy
BAI07
APO09 BAI09
BAI06 2.28 1.93 20 BAI08
BAI09
BAI07 3.10 2.43 30 APO10 BAI08
BAI10
BAI08 1.38 1.08 30 BAI11
BAI09 APO11 BAI07
1.00 1.00 0 DSS01
BAI10 1.38 1.08 30 DSS02 APO12 BAI06
BAI11 DSS03
3.10 2.43 30 APO13 BAI05
DSS04
DSS01 1.00 1.00 0 DSS05
APO14 BAI04
BIA01 BAI02 BAI03
DSS02 1.00 1.00 0 DSS06
DSS03 1.38 1.08 30 M
DSS04 1.38 1.08 30 M
M
DSS05 1.38 1.08 30 M
DSS06 1.00 1.00 0
MEA01 2.65 2.00 35
MEA02 1.00 1.00 0
MEA03 1.00 1.00 0
MEA04 1.00 1.00 0

06/30/2020
DF10 First Mover Follower Slow Adopter

EDM01 3.5 2.5 1.5
EDM02 4.0 2.5 1.5
EDM03 1.5 1.0 1.0
EDM04 2.5 2.0 1.5
EDM05 1.5 1.0 1.0
APO01 2.5 1.5 1.0
APO02 4.0 3.0 1.5
APO03 2.0 1.0 1.0
APO04 4.0 3.0 1.0
APO05 4.0 2.5 1.0
APO06 1.0 1.5 1.0
APO07 2.5 1.0 1.0
APO08 3.0 1.5 1.0
APO09 1.5 1.5 1.0
APO10 2.5 1.5 1.0
APO11 1.5 1.5 1.0
APO12 2.0 1.5 1.0
APO13 1.0 1.0 1.0
APO14 2.5 2.0 1.0
BAI01 4.0 3.0 1.5
BAI02 3.5 2.5 1.0
BAI03 4.0 2.5 1.0
BAI04 1.5 1.5 1.0
BAI05 3.0 2.0 1.0
BAI06 2.5 2.0 1.0
BAI07 3.5 2.5 1.0
BAI08 1.5 1.0 1.0
BAI09 1.0 1.0 1.0
BAI10 1.5 1.0 1.0
BAI11 3.5 2.5 1.0
DSS01 1.0 1.0 1.0
DSS02 1.0 1.0 1.0

06/30/2020
DF10 First Mover Follower Slow Adopter

DSS03 1.5 1.0 1.0
DSS04 1.5 1.0 1.0
DSS05 1.5 1.0 1.0
DSS06 1.0 1.0 1.0
MEA01 3.0 2.0 1.0
MEA02 1.0 1.0 1.0
MEA03 1.0 1.0 1.0
MEA04 1.0 1.0 1.0

Governance and Management Objectives Importance (All Design Factors)
-100 -80 -60 -40 -20 0 20 40 60 80 100

EDM01 50
EDM02 45
EDM03 60
EDM04 15
EDM05 15
APO01 65
APO02 50
APO03 85
APO04 95
APO05 45
-25 APO06
APO07 85
APO08 70
APO09 30
APO10 50
APO11 20
APO12 80
APO13 60
APO14 40
BIA01 65
BAI02 70
BAI03 85
BAI04 30
BAI05 85
BAI06 100
BAI07 70
BAI08 70
BAI09 0
BAI10 80
BAI11 85
DSS01 5
DSS02 35
DSS03 45
DSS04 60
DSS05 50
DSS06 50
MEA01 65
MEA02 15
MEA03 25
MEA04 35
06/30/2020
Design Factor 1 Enterprise Strategy Design Factor 2 Enterprise Goals

Resulting Governance/Management Resulting Governance/ Management Initial Summary—Governance and Management Objectives
Objectives Importance Objectives Importance
-100 -50 0 50 100 150
EDM02EDM01MEA04 EDM02EDM01MEA04 -10
EDM01—Ensured Governance Framework Setting & Maintenance
EDM03 MEA03 EDM03 MEA03
EDM05 100 MEA01
EDM02—Ensured Benefits Delivery 20
EDM05 100 MEA01
APO01 75 DSS06 APO01 75 DSS06
-15
EDM03—Ensured Risk Optimization
50 50 -5
EDM04—Ensured Resource Optimization
APO02 DSS05 APO02 DSS05
25 25
APO03 DSS04 APO03 DSS04 -50
EDM05—Ensured Stakeholder Engagement
0 0
APO01—Managed I&T Management Framework 10
APO04 -25 DSS03 APO04 -25 DSS03
APO02—Managed Strategy 40
-50 -50
-75 -75 APO03—Managed Enterprise Architecture 45
APO06 -100 DSS01 APO06 -100 DSS01 APO04—Managed Innovation 100
APO07 BAI11 APO05—Managed Portfolio 15
APO07 BAI11
-40
APO06—Managed Budget & Costs
APO08 BAI10 APO08 BAI10
APO07—Managed Human Resources 45
APO09 BAI09
APO09 BAI09 APO08—Managed Relationships 55
APO10 BAI08
APO10 BAI08 APO09—Managed Service Agreements 10
APO11 BAI07
APO11 BAI07 -10
APO10—Managed Vendors
APO12 BAI06
APO12 BAI06 APO11—Managed Quality 5
APO13 BAI05
APO14 BAI04 BIA01 BAI02 BAI03 APO12—Managed Risk 25
BAI01 BAI02 BAI03
APO13—Managed Security 15
-10Data
APO14—Managed
Design Factor 3 Risk Profile Design Factor 4 IT-Related Issues BAI01—Managed Programs 45
Resulting Governance/Management Resulting Governance/Management BAI02—Managed Requirements Definition 30
BAI03—Managed Solutions Identification & Build 35
EDM02EDM01MEA04
BAI04—Managed Availability & Capacity 25
EDM03 MEA03 EDM02EDM01MEA04
EDM03 MEA03
EDM04 MEA02
EDM04 MEA02
BAI05—Managed Organizational Change 65
EDM05 100 MEA01 EDM05 100 MEA01 BAI06—Managed IT Changes 60
BAI07—Managed IT Change Acceptance and Transitioning 45
APO02 50 DSS05 50
APO02 DSS05
25 BAI08—Managed Knowledge 75
25
0 0 -15 Assets
BAI09—Managed
APO04 -25 DSS03 APO04 -25 DSS03 BAI10—Managed Configuration 45
-50 -50 BAI11—Managed Projects 65
-75 -75
DSS01—Managed Operations 5
APO06 -100 DSS01 APO06 -100 DSS01
DSS02—Managed Service Requests & Incidents 10
APO07 BAI11 APO07 BAI11 DSS03—Managed Problems 10
APO08 BAI10 APO08 BAI10 DSS04—Managed Continuity 5
-5
DSS05—Managed Security Services
DSS06—Managed Business Process Controls 20
MEA01—Managed Performance and Conformance Monitoring 5
APO12 BAI06 -15 Control
MEA02—Managed System of Internal
APO12 BAI06
APO13 BAI05 -25 Requirements
MEA03—Managed Compliance with External
APO14 BAI04 BIA01 BAI02 BAI03
BIA01 BAI02 BAI03 -10
MEA04—Managed Assurance
Copyright ISACA 2018 482052441.xlsx Dashboard1—Page 58

06/30/2020
Design Factor 5 Threat Landscape Design Factor 6 Compliance Requirements

Resulting Governance/Management Resulting Governance/Management
Objectives Importance Objectives Importance Governance and Management Objectives Importance (All Design Factors)
EDM02 EDM01 MEA04 EDM02 EDM01 MEA04

EDM01—Ensured Governance Framework Setting & Maintenance 50
EDM05 100 MEA01 EDM05 100 MEA01 EDM02—Ensured Benefits Delivery 45
APO02 50 DSS05 APO02 50 DSS05 EDM03—Ensured Risk Optimization 60

25 25
0 0 EDM04—Ensured Resource Optimization 15
APO04 -25 DSS03 APO04 -25 DSS03
-50 -50
EDM05—Ensured Stakeholder Engagement 15
-75 -75
APO06 -100 DSS01 APO06 -100 DSS01

APO01—Managed I&T Management Framework 65
APO02—Managed Strategy 50
APO09 BAI09 APO09 BAI09 APO03—Managed Enterprise Architecture 85


APO04—Managed Innovation 95
APO13 BAI05 APO13 BAI05 APO05—Managed Portfolio 45
BIA01 BAI02 BAI03 BIA01 BAI02 BAI03
-25 Budget & Costs

APO06—Managed
APO07—Managed Human Resources 85
Design Factor 7 Role of IT Design Factor 8 Sourcing Model for IT APO08—Managed Relationships 70
Resulting Governance/Management Resulting Governance/Management
APO09—Managed Service Agreements 30
APO10—Managed Vendors 50
EDM04 MEA02 EDM04 MEA02 APO11—Managed Quality 20
EDM05 MEA01 EDM05 100 MEA01
100
APO01 75 DSS06
APO01 75 DSS06 APO12—Managed Risk 80
50 APO02 50 DSS05
APO02 DSS05
25
APO03
25
DSS04 APO03 DSS04 APO13—Managed Security 60
0 0
APO04 -25 DSS03 APO04 -25 DSS03

APO14—Managed Data 40
-50 -50
-75 -75
BAI01—Managed Programs 65
APO06 -100 DSS01 APO06 -100 DSS01
APO07 BAI11 APO07 BAI11 BAI02—Managed Requirements Definition 70

APO10 BAI08 APO10 BAI08 BAI04—Managed Availability & Capacity 30

APO12 BAI06 APO12 BAI06 BAI05—Managed Organizational Change 85

BIA01 BAI02 BAI03
BIA01 BAI02 BAI03 BAI06—Managed IT Changes 100
06/30/2020
APO10 BAI08 APO10 BAI08 BAI04—Managed Availability & Capacity 30
APO12 BAI06 APO12 BAI06 BAI05—Managed Organizational Change 85

BIA01 BAI02 BAI03
BIA01 BAI02 BAI03 BAI06—Managed IT Changes 100
BAI07—Managed IT Change Acceptance and Transitioning 70
BAI08—Managed Knowledge 70
Design Factor 9 IT Implementation Methods Design Factor 10 Technology Adoption Strategy
Resulting Governance/Management Resulting Governance/Management BAI09—Managed Assets 0
BAI10—Managed Configuration 80
BAI11—Managed Projects 85
EDM05 100 MEA01 EDM05 100 MEA01 DSS01—Managed Operations 5

DSS02—Managed Service Requests & Incidents 35
25 25
0 0 DSS03—Managed Problems 45
APO04 -25 DSS03 APO04 -25 DSS03
APO05
-50
DSS02 APO05
-50
DSS02
DSS04—Managed Continuity 60
-75 -75
APO06 -100 DSS01 APO06 -100 DSS01 DSS05—Managed Security Services 50

DSS06—Managed Business Process Controls 50

MEA01—Managed Performance and Conformance Monitoring 65
MEA02—Managed System of Internal Control 15

MEA03—Managed Compliance with External Requirements 25
BIA01 BAI02 BAI03 BIA01 BAI02 BAI03
MEA04—Managed Assurance 35

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COBIT® 2019 Governance System Design Toolkit

COBIT® 2019 Governance System Design Workbook—Instructions

Terms & Definitions

Sheet Input Section Output Section

Copyright ISACA 2018 482052441.xlsx Instructions—Page 1

COBIT® 2019 Governance System Design Workbook—Instructions

User Action Required

User Action Required

User Action Required

User Action Required

Copyright ISACA 2018 482052441.xlsx Instructions—Page 2

COBIT® 2019 Governance System Design Workbook—Instructions

User Action Required

User Action Required

User Action Required

User Action Required

Copyright ISACA 2018 482052441.xlsx Instructions—Page 3

COBIT® 2019 Governance System Design Workbook—Instructions

User Action Required

Copyright ISACA 2018 482052441.xlsx Instructions—Page 4

COBIT® 2019 Governance System Design Workbook—Canvas

Sourcing Refined Scope: Concluded Scope:

EDM01—Ensured Governance Framework Setting & -10 10 -5 -10 ### -10 50 15 35 0 0 25 50 50 3 3

EDM02—Ensured Benefits Delivery -15 35 15 -5 ### 20 0 0 30 0 0 35 45 45 2 2

EDM03—Ensured Risk Optimization -5 -15 10 -10 ### -15 65 25 15 15 0 30 60 60 3 3

EDM04—Ensured Resource Optimization -25 30 -15 5 ### -5 0 0 25 0 0 15 15 15 1 1

EDM05—Ensured Stakeholder Engagement 5 -45 -15 -15 ### -50 30 15 25 0 0 30 15 15 1 1

APO01—Managed I&T Management Framework 0 5 15 -5 ### 10 50 10 25 0 0 40 65 65 3 3

APO02—Managed Strategy 20 35 -5 5 ### 40 0 0 30 0 0 25 50 50 3 3

APO03—Managed Enterprise Architecture 15 30 15 5 ### 45 50 0 20 0 0 50 85 85 4 4

APO04—Managed Innovation 35 40 45 20 ### 100 0 0 40 0 0 25 95 95 4 4

APO05—Managed Portfolio 15 30 -15 -5 ### 15 0 0 30 0 0 40 45 45 2 2

APO07—Managed Human Resources 0 35 15 15 ### 45 30 0 15 0 0 75 85 85 4 4

APO08—Managed Relationships -5 35 40 5 ### 55 0 0 25 0 0 55 70 70 3 3

APO09—Managed Service Agreements -15 30 10 -10 ### 10 30 0 10 15 0 0 30 30 2 2

APO10—Managed Vendors -25 30 -10 -10 ### -10 50 15 5 15 0 40 50 50 3 3

APO11—Managed Quality -10 0 30 -15 ### 5 30 0 15 0 0 0 20 20 1 1

APO12—Managed Risk 0 -10 50 -5 ### 25 65 25 20 10 0 20 80 80 4 4

APO13—Managed Security -5 -15 60 -15 ### 15 65 15 25 0 0 0 60 60 3 3

APO14—Managed Data 0 -35 35 -15 ### -10 50 10 25 0 0 20 40 40 2 2

BAI01—Managed Programs 5 30 15 15 ### 45 0 0 25 0 30 25 65 65 3 3

BAI02—Managed Requirements Definition -5 30 15 0 ### 30 0 0 30 0 60 30 70 70 3 3

BAI03—Managed Solutions Identification & Build -5 30 35 -10 ### 35 0 0 30 0 65 40 85 85 4 4

BAI04—Managed Availability & Capacity -10 25 35 -15 ### 25 30 0 5 0 0 0 30 30 2 2

BAI05—Managed Organizational Change 10 30 45 5 ### 65 0 0 25 0 40 35 85 85 4 4

BAI06—Managed IT Changes 10 30 45 0 ### 60 50 0 5 0 60 20 100 100 4 4

BAI07—Managed IT Change Acceptance and Transitioning 10 30 30 -5 ### 45 0 0 20 0 40 30 70 70 3 3

BAI08—Managed Knowledge 30 40 15 20 ### 75 0 0 25 0 0 30 70 70 3 3

BAI09—Managed Assets 0 -50 20 5 ### -15 0 0 25 0 0 0 0 0 1 1

BAI10—Managed Configuration 0 25 40 0 ### 45 50 0 15 0 15 30 80 80 4 4

BAI11—Managed Projects 15 30 35 10 ### 65 0 0 20 0 45 30 85 85 4 4

DSS01—Managed Operations -5 30 -5 -15 ### 5 0 0 10 0 0 0 5 5 1 1

DSS02—Managed Service Requests & Incidents -10 15 30 -20 ### 10 50 0 15 0 0 0 35 35 2 2

DSS03—Managed Problems -10 15 15 -5 ### 10 30 0 20 0 0 30 45 45 2 2

Copyright ISACA 2018 482052441.xlsx Canvas—Page 5

COBIT® 2019 Governance System Design Workbook—Canvas

Sourcing Refined Scope: Concluded Scope: