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  • Framework Kombinasi v.1.0 PDF

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    DaptarDoang
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    This document outlines an IT governance reference framework. The framework includes components such as IT strategy management, enterprise architecture management, demand management, portfolio management, relationship management, budget and financial management, quality management, change management, configuration management, project management, supplier management, human resource management, asset management, service level management, service catalogue management, availability and capacity management, operation management, incident management, problem management, knowledge management, release management, continuity management, and security management. The framework provides a structured approach to managing IT processes, resources and services to meet business needs.

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    Framework Kombinasi v.1.0.pdf

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    This document outlines an IT governance reference framework. The framework includes components such as IT strategy management, enterprise architecture management, demand management, portfolio management, relationship management, budget and financial management, quality management, change management, configuration management, project management, supplier management, human resource management, asset management, service level management, service catalogue management, availability and capacity management, operation management, incident management, problem management, knowledge management, release management, continuity management, and security management. The framework provides a structured approach to managing IT processes, resources and services to meet business needs.

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    © All Rights Reserved
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    32 views1 page

    Framework Kombinasi v.1.0 PDF

    Uploaded by

    DaptarDoang
    This document outlines an IT governance reference framework. The framework includes components such as IT strategy management, enterprise architecture management, demand management, portfolio management, relationship management, budget and financial management, quality management, change management, configuration management, project management, supplier management, human resource management, asset management, service level management, service catalogue management, availability and capacity management, operation management, incident management, problem management, knowledge management, release management, continuity management, and security management. The framework provides a structured approach to managing IT processes, resources and services to meet business needs.

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    of 1

    IT GOVERNANCE REFERENCE FRAMEWORK

    Operation Management CR
    IT Management Framework Framework IT Strategy Management Enterprise Architecture
    IT Strategy
    Management
    Perubahan/Layanan Baru
    Demand Management
    Solusi SI Perubahan/Layanan Baru
    Layanan Paket Service Validation &
    Change Management Testing Testing
    Layanan
    Informasi Layanan IT Strategy CR Exception
    Event Release
    Portfolio Management Request
    Informasi Relationship Management
    Warning
    Layanan Quality Management Event CR
    Perubahan/ Budget Financial Management
    Perubahan/
    Layanan Baru Layanan Baru Incident Management

    Release Management CI Configuration Management


    Inisiatif Solution

    CR
    Incident
    Berulang

    SLA

    Service Request
    Problem Management Known Error, Solution Knowledge Management
    Management

    Project Management Solution Identification & Service Level Management


    Project Plan
    Build
    PMBOK
    Corrective &
    Preventive
    UC Action
    SLA

    SLT

    Supplier Management Availability & Capacity Service Catalogue


    Layanan
    Management Management SLT Security Management Risk Profile Risk Management
    Layanan
    ISO31K

    Human Resource Aset


    SLT Continuity Management
    Kebutuhan SDM Asset Management
    Management

    Aset

    Monitor, Evaluate and Monitor, Evaluate and Monitor, Evaluate and


    Continual Service
    Assess Performance and Assess the System of Assess Compliance With
    Improvement
    Conformance Internal Control External Requirements

    ISO31K PMBOK

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