Information Technology Department

MIS Test 1

1. It is generally accepted that effective management is impossible without information.

You are required to:

a. Define information [2]

b. Discuss the characteristics of information that assist the key management functions of
planning, control and decision making. [8]
c. Briefly explain the role of e-business in businesses. [5]

2. The value chain is said to assist organizations improve their performance.

a. Explain how value chain and web models help organizations identify opportunities for
strategic information system applications. [12]
b. List 5 managerial challenges that are associated with information systems. [5]
c. With aid of examples, describe the levels of IT infrastructure. [8]