Lecture 1

Technical Communication Skills

2
Recap What is Technical
Communication?
Technical communication is
the process of transmitting
facts and information to a
defined audience for a
specific purpose.
In other words it is
”communicating for
understanding”.
Explanation:

• Technical writers present information in

science ,electronics or other technical
areas on a professional level, backed up by
data facts, so that information is complete
and accurate.
• Employees who can produce focused, clear
documents often have a competitive edge
over others who are less skilled with
written communication.
Factors involved in Technical
communication
 Technical writers must consider
before beginning any type of
technical communication.
• These are
1. audience,
2. purpose,
3. format,
4. and style.
Audience
• The Audience could consist of
managers, co-workers, customers
and clients, the general public, or
any combination.
• They will have different levels of
understanding and different
information needs that require
specific formats and styles of
communication.
Purpose
The purpose of a technical
document could be
• to inform,
• explain,
• describe or record your
action.
Format
 Technical communication can be
written in the following formats
Reports or documents, such as
personals, lab reports, product
specification, or quality-test results.
Records-keeping forms, such as
service reports, travel and expense
forms or troubleshooting logs.
Instructions, such as user guides,
online help, and training manuals.