HOTEL ROOM RESERVATION SCRIPT

Receptionist: Good morning. Welcome to the Stateside Hotel.

Client: Hi, Good morning. I’d like to make a reservation for this weekend. Do you have any
vacancies?
R: Yes sir, we have several rooms available, and what is the exact date of your arrival?
C: The 9th of July
R: How long will you be staying?
C: I’ll be staying for two nights.
R: How many people is the reservation for?
C: For two people
R: And would you like a single room? 
C: yes, please.
R: Great. And would you prefer to have a room with a view of the ocean?
C: Sure. What’s the rate for the room?
R: Your room is Php20,000 per night. Now what name will the reservation be listed under?
C: Arianne Joy Mallari
R: Could you spell your first and last name for me, please?
C: Sure. AR-I-A-N-N-E J-O-Y M-A-L-L-A-R-I
R: Could you tell me your telephone number?
C: Yes, my cell phone number is 09012345678
R: Great. Now I’ll need your credit card information to reserve the room for you. What type of
card is it?
C: Visa. The number is 987654321.
R: And what is the name of the cardholder?
C: Arianne Joy Mallari
R: Alright, Ms. Mallari, your reservation has been made
C: Great, thank you so much.
R: My pleasure. Have a nice day.