Recommendations

 Innovation, information flow, trust, supervision, and rewards system are important
cultural attributes that should be considered for successful KM initiative. These factors
can hinder or support exchanging of knowledge within the context of STC
 The results of the study suggest that by promoting a culture that supports teamwork and
information flow between workers, an organization can enhance the KE between its
workers.
 STC management has to promote a culture of involvement where employees are
encouraged to make decisions that affect their jobs. Accordingly, benefits of any
proposed KM initiative can be realized.
 The positive cultural attributes revealed in this study concerning STC should be
directly linked to any proposed KM program.
 Effective reward system for employees can develop the knowledge sharing culture and
achieve valuable KE.
 Knowledge sharing and exchanging has to be a domestic culture on STC by building
this culture using deferent techniques like training, meeting, building communities of
practices and so on.
 More research is essential to explore how cultural factors are likely to support or
undermine more effective creation and sharing of knowledge around a particular activity
or process.
 Moreover, and considering the extended and dynamic nature of cultural attributes,
future research may explore some other cultural attributes.
 Considering the nature of the variables that were investigated in this study, future
research might use some qualitative research methods (e.g. interviews and grounded
theory). This can enrich and revalidate the findings revealed in this study.