BEST PRACTICE for Patrol Management System

Issue 1: What is the “error time” means in the ‘Route Information’

window? If I have set 5 minutes error time, what will be happened in
the reports?

If the route has order and the software will prompt the user to give an error time for each
checkpoint, the error time is used for checking patrol result. Please check the following
framework for the details:

Assuming:
(1) The patrol time is 9:00,
(2) The error time is 5 minutes.
The error time allows guards to do the patrol work in a period time as guards can not read
checkpoint cards exactly on a time point such as 9:00. In this case, the patrol time is 9:00
and the error time is 5-min, so both of time periods C and D are on time for this patrol
work. Some of the clients may want to check the further detail situations for the patrol
work, so this function gives guards another 5-min error time checking for early or late.
For instance, from 8:50 to 8:55 (time period B), which is an extra 5-min error time, is
‘Early’ for the patrol work. From 9:05 to 9:10 (time period D), which is another extra
5-min error time, is ‘Late’ for the patrol work. If the actually patrol time has been fallen

1
 BEST PRACTICE for Patrol Management System

into time period A or time period F, the patrol result will be identified as ‘Missed’ in the
reports. And if the client does not want to check for the early or late resulted for the
patrol work, please check on the ‘Does Not Check for Early or Late Patrols’ function on
the ‘Route Information’ window (please note on the above screen shot).

Issue 2: What is the “Re-Read Function”? How can I implement it?

The Patrol software allows users to re-read data from the readers. Please implement the

‘Connect’ function by clicking on icon and enter the ‘Reader Communication’

window. And the ‘Re-Read Records’ function is located on the right bottom corner of the
window. The function allows users to modify record number to re-read (counting back
from the newest record), and the default re-read records number is 100.

Issue 3: Why do I need check on the ‘Guard card only affect current
route’ function?
This function is used for identifying the patrol resulted for the guards. Once the function
has been checked on, the guard (Guard A) has read his/her guard card, and the following
route (Route 1) has been patrolled by him/her, in the reports, Route 1 will be identified as
patrolled by this guard. And the next route (Route 2) has been patrolled will not be
identified as patrolled by this guard, even though, Guard A has patrolled this route. If the
function has been unchecked, the Route 2 will still be identified as patrolled by Guard A.
In some cases, the guard (Guard B) may forget to read his/her own guard card and to do

2
 BEST PRACTICE for Patrol Management System

the patrol work, if the function has been checked, in the reports, the Route 2 will not be
recognized with anybody. The ‘Guard’ column will be leaving blank in the reports.

Issue 4: How can I delete the useless records, such as the records for
testing, from the database?
Please go the "Basic Report" function window, and select the particular date and time by
the filter function on the top of the function window. And then "Inquiry" the report, the
records fallen in the selected time period will be shown up. Clicking on the "Delete
Current Report" icon to delete the particular records. Also, users could use other on the
top of the function window to select the particular checkpoints. If the specific records
have been delete from the database, please go 'reprocess' function to process the data and
then inquiry the reports.

Issue 5: When you export the data from the software into an Excel file,
in the process of exporting the data, please DO NOT make any
modifications on the Excel file. Otherwise, the Excel file could be
damaged and all the data will be lost.

Issue 6: How to add and modify the checkpoint cards into a particular
route?
Please go to the ‘Route Information’ window, and select the route need to be modified.

i) If the ‘Route Has No Order’ is checked for a particular route

Please check on the particular checkpoint(s) from the left column, namely ‘Available

Checkpoints’, and then click on the icon to add the particular checkpoint(s) to the
right column. Using the same method, the checkpoint(s) can be moved from right column
to the left column by clicking on the icon.

3
 BEST PRACTICE for Patrol Management System

Once you have finished adding the checkpoints to a route, please use
icon to exchange order of those checkpoints.

ii) If the ‘Route Has No Order’ is unchecked for a particular route

a) ‘Free Intervals for Checkpoints’ is checked. The solution is the same as the
one mentioned in i).
b) ‘Checkpoints Have the Same Intervals & Error’ is checked. The solution is
the same as the one mentioned in i).
c) ‘Manually Setup Intervals & Error Time’ is checked. Firstly, clicking the
‘checkpoint’ tab, then, the rest steps are the same as mentioned in i).

Issue 7: How to delete the unused cards from the software database?
Please go to the ‘Manage Cards’ pull-down menu and go to the ‘Delete Unused Cards
from the Database’ function. Select the particular cards you want to delete from the
database, and then click on the icon to apply the modification.

4
 BEST PRACTICE for Patrol Management System

Issue 8: What is the Auto-Schedule means? Why do I need to function

in the v6/V7 Patrol Management System software?
If the user does not give a schedule to the route(s), the software will automatically
schedule the route(s). The v5 Patrol Management System software has the auto-schedule
function, so the v6 and v7 Patrol software need to keep the function as some of the clients
need to transfer data from the older version into the new one.

The auto-schedule function will add a schedule to route(s) in the following two
situations:

Guard
Once the guard has read the Guard Card and the Checkpoint Cards of a route, which has
not been scheduled in the system setup, it will automatically generate a schedule for this
route.

First Checkpoint
If a route has not been scheduled in the system software, it will automatically generate a
schedule when the first checkpoint on the route was read. The first checkpoint reading
time is the start time of the route, if all of the checkpoints’ in the route has been read in
the route length time. The patrol result for this route will be identified as “On Time”.

Issue 9: In Manage Cards -> Read Card function. How this read card
function working?
Enter the ‘Read Card’ window by clicking on the icon in the ‘Manage Cards’ pull-down
menu. Please connect the Communication Station (BS-1000) through the USB port to the
system software, and then place a card on the inductive area. The Read Card window will
display the card details have been registered in the software.

5
 BEST PRACTICE for Patrol Management System

Issue 10: How to add the same checkpoints twice or more to one route?
Please go to the ‘Route Information’ window, right click on one of the available
checkpoints, and then click on icon to display all of the
checkpoints in the available checkpoints window.

6
 BEST PRACTICE for Patrol Management System

ISSUE 11 How to add the same checkpoints into different route?

For Route ‘Information’, checkpoints from ‘Information 1’ to ‘Information 5’ have been
associated.

After finished above step, we are going to route ‘Up Town’. Now you are able to see, all
of the checkpoints, including ‘Information 1’ to ‘Information 5’ are all available, now you
are able to select any one of them into Route ‘Up Town’

Same for the route ‘West’, so we said all of the checkpoints are able to be employed in
different routes.

7
 BEST PRACTICE for Patrol Management System

ISSUE 12: What is Parameters? How to Setup it in Professional Version

Patrol Software?
In a word, ‘Terminal Data Collector’ is using for seting up the parameter for BP-2002K, BP-2002R
and BP-2002G reader.

Parameters is item guard needs to check. For example, there is a chemical factory, for the machine A,
guard need to check the local Power status and the CO percentages. The Power status and the CO
percentages are the parameters for machine A.

Assume the following example:

z Chemical Factory
z Items need to check :
Machine A, Machine B, Machine C, Machine D, Machine E
Container 1, Container 2, Container 3
z Guard ---- Lucy
z Parameters:
- CO percentage
- GAS percentage
- TEM
- Power Status

Step One setting the parameters

As you can see from the above example, we need to check 4 parameters. You are able to set those
parameters in the window name “Param”, the screen shot as follow:

z ‘Param Name’ please enter the parameter you want to check

z ‘measurement’ please enter the measurement, for example, % for CO, if it is Event parma, please
leave it as blank.
z ‘type’ there are two type parameters in total, they are “Data” and “Event”. Data parameter needs
to save the numbers for it. Event parameter needs to save ‘Yes’ or ‘No’ for it. If it happened,
please save it, which means YES. If it did no happen, please do not save it, which means NO.
z ‘default value’, the value will be saved as default.
z ‘Mini value’ the value is the mini value for the parameter
z ‘max value’ the value is the max value for the parameter
z ‘number of decimal point’, for example, default value of parameter CO is 0.003. The value has
three number of decimal point.
If you have finished all above setup, please go to next step.

8
 BEST PRACTICE for Patrol Management System

Step Two setting Param Group

As you know the items need to check include machines and containers, they are fallen into different
sorts. We are able to name them as ‘Machines’ and ‘Containers’.

Machines Group needs to check ‘CO’ and ‘Power On’

Containers Group needs to check ‘GAS’ and ‘TEM’.

If you have finished all above setup, please go to next step.

Step three setting ParamGroupCollect

ParamGroupCollect is the upper level than Param Group, so we name it as ‘Chemical Factory’ the
factory name, and then select all the Param Group for this factory.
If you have finished all above setup, please go to next step.

Step four Checkpoint setup

Select the group from the drop down

list.

In this case, I have selected all those 12 checkpoints for the factory.
If you have finished all above setup, please go to next step.

9
 BEST PRACTICE for Patrol Management System

Step five setting Readers

Before, start this settings, please make sure all of the checkpoints have been added into the routes.

Please select the reader you want to use and then select the routes for the reader. IMPORTANT, for
setting parameters, we recommend you do not repeat use the checkpoints when adding routes.

To get the reader number, you may connect the reader with the patrol software to calibrate it, the
reader number will be shown at here automatically.
If you have finished all above setup, you may start to download the parameter into reader.

Step six download parameter into reader

Please go the ‘Reader’ window and then click on icon to

download the parameter.

10