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  • Trouble Ticket (2020-06-12 - Undefined)

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    herman viuxan
    18K views5 pages
    This document appears to be a ticket or work order log containing information about issues, assignments, responses, resolutions and closure details. It includes fields for ticket number, status, site ID, problem category, severity, times for opening, assigning, responding, arriving on-site, resolving and closing the ticket. It also includes technician and vendor details like engineer name, vendor name, solutions and those responsible for closure. The document seems to log issue tracking information for multiple tickets addressing network or infrastructure problems.

    Original Description:

    Trouble ticket

    Original Title

    Trouble Ticket [ 2020-06-12 - undefined ].xlsx

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    This document appears to be a ticket or work order log containing information about issues, assignments, responses, resolutions and closure details. It includes fields for ticket number, status, site ID, problem category, severity, times for opening, assigning, responding, arriving on-site, resolving and closing the ticket. It also includes technician and vendor details like engineer name, vendor name, solutions and those responsible for closure. The document seems to log issue tracking information for multiple tickets addressing network or infrastructure problems.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    18K views5 pages

    Trouble Ticket (2020-06-12 - Undefined)

    Uploaded by

    herman viuxan
    This document appears to be a ticket or work order log containing information about issues, assignments, responses, resolutions and closure details. It includes fields for ticket number, status, site ID, problem category, severity, times for opening, assigning, responding, arriving on-site, resolving and closing the ticket. It also includes technician and vendor details like engineer name, vendor name, solutions and those responsible for closure. The document seems to log issue tracking information for multiple tickets addressing network or infrastructure problems.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    of 5

    Ticket ID Status

    No. Ticket Mitratel


    Site ID Tsel
    Site ID TenantTenant TYPE/SOW PID Site Name Alamat
    PermasalahanKategori SeverityWaktu Waktu
    Open Need
    Respon
    Assign
    Time
    Respon
    Vendor
    TimeWaktu
    Engineer
    Berangkat
    Waktu Tiba
    Waktu Resolve
    Waktu
    Kategori
    Close
    Aktual
    MTTRClosed/Resolved
    ( Resolved
    MTTR -( Open
    Resolved
    ) detail
    - Open
    Vendor
    ) Hour
    IDRegionalRegional
    ID Name
    Tower Owner Group Paket
    Tipe Genset IDGenset Name Brand Build Date Imei No GSM Hour Meter User HD User Vendor
    Vendor Name
    Engineer User
    Engineer Name
    Requestor TicketSolusi Closed ByReturn Ticket
    TT Diterima Ampuh

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