482457085.

xls 7 QC - Category 1

LEARN FROM HOME

Seventh Session - Stress Management for Better Work Performance
Category I. Answer the following Questions

Question
No
Question Answer

a) Juran
b ) Kaoru Ishikawa
Who among the following suggested seven
1
quality tools for controlling quality?
c ) Dr. W. b ) Kaoru Ishikawa
Edward Deming
d ) Feigenbaum

a) Data collection tool

b ) Data analysis tool
2 Check sheet is c ) Data a) Data collection tool
visualization tool
d ) None of the above

a) Trivial many
b ) Vital few
A Pareto chart wants to focus on
3
______________.
c ) both b ) Vital few
d ) none

a) Quality diagram
b) Tool diagram
4 Cause and effect diagram is also called as c) Fish bone diagram c ) Fish bone diagram
d) None
of the above
a) Effect
b ) Efficiency
5 In 5M1E concept E refers to c) a) Effect
Education
d ) Environment

e of the Employee: Y V VIJAYA KUMAR

Employee Code: MT6047
nation ; Asst. Regional Mktg. Manager
Grade : 7
Place of Work : Vizianagaram

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 482457085.xls 7 QC - Category 2

Seventh Session - Stres

Category

Question
Question
No

1 List of 7 QC tools.

2 Why 7 QC tools?

3 What are the types of check sheets?

4 What is the thumb role of pareto diagram?

5 What are the 7 P’s of Marketing ?

Name of th Name of the Employee: Y V VIJAYA KUMAR

Employee C Employee Code: MT6047
Designation Designation ; Asst. Regional Mktg. Manager
Grade : Grade : 7
Place of W Place of Work : Vizianagaram

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 482457085.xls 7 QC - Category 2

LEARN FROM HOME

venth Session - Stress Management for Better Work Performance
Category II. Answer the following questions?

Answer

(Divide and Conquer)

(Tally Sheet)
ffect diagram (“fishbone” or Ishikawa diagram)
(80/20 Rule)
am (Shewhart Chart)
.

ls are fundamental instruments to improve the process and product quality. They are used to examine the production process, identify the key iss

k sheet, variable Data Check Sheet or Visual check sheets (Measles charts), Traveller check sheets, Tally charts & Checklists.

reates many defect (vital few) and many causes creates few defect (trivial many) to find
hich states that 80% of the problems are created by 20% of the causes.

ple, Process/Procedure, Promotion, Price, Physical evidence/Packaging & Place/Plant.

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