Scribd Logo
Upload

Welcome to Scribd!

  • 19 views

    Learn From Home Sixth Session - Communication Skills To Improve Work Efficiency

    Uploaded by

    Praveen
    The document discusses effective communication skills. It provides questions and answers about communication skills that improve work efficiency. Specifically, it discusses: 1. Communication skills like talking clearly and listening to what people say rather than chewing gum or talking over others. 2. Body language like nodding and making eye contact that shows you are listening rather than turning away or looking distracted. 3. How to react with concern rather than pleasure or disinterest when someone tells you about an accident. 4. The sender is the person who transmits the message in communication.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content

    You might also like

    Learn From Home Sixth Session - Communication Skills To Improve Work Efficiency

    Uploaded by

    Praveen
    19 views3 pages
    The document discusses effective communication skills. It provides questions and answers about communication skills that improve work efficiency. Specifically, it discusses: 1. Communication skills like talking clearly and listening to what people say rather than chewing gum or talking over others. 2. Body language like nodding and making eye contact that shows you are listening rather than turning away or looking distracted. 3. How to react with concern rather than pleasure or disinterest when someone tells you about an accident. 4. The sender is the person who transmits the message in communication.

    Original Description:

    Original Title

    COMMUNICATION

    Copyright

    © © All Rights Reserved

    Available Formats

    XLS, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document discusses effective communication skills. It provides questions and answers about communication skills that improve work efficiency. Specifically, it discusses: 1. Communication skills like talking clearly and listening to what people say rather than chewing gum or talking over others. 2. Body language like nodding and making eye contact that shows you are listening rather than turning away or looking distracted. 3. How to react with concern rather than pleasure or disinterest when someone tells you about an accident. 4. The sender is the person who transmits the message in communication.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xls, pdf, or txt
    19 views3 pages

    Learn From Home Sixth Session - Communication Skills To Improve Work Efficiency

    Uploaded by

    Praveen
    The document discusses effective communication skills. It provides questions and answers about communication skills that improve work efficiency. Specifically, it discusses: 1. Communication skills like talking clearly and listening to what people say rather than chewing gum or talking over others. 2. Body language like nodding and making eye contact that shows you are listening rather than turning away or looking distracted. 3. How to react with concern rather than pleasure or disinterest when someone tells you about an accident. 4. The sender is the person who transmits the message in communication.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xls, pdf, or txt
    of 3

    482458426.

    xls Communication - Category 1

    LEARN FROM HOME


    Sixth Session - Communication Skills to improve Work Efficiency
    Category I. Answer the following Questions

    Question
    No
    Question Answer

    a) Talking clearly
    b) Chewing gum
    1 Which of these is a communication skill?
    c) Looking a) Talking clearly
    bored

    a) Talking at the same time as


    someone else
    b) Listening to what
    2 Which of these is a communication skill?
    people say b) Listening to what people say
    c) Putting your
    fingers in your ears

    a) Turning away from the speaker


    b) Nodding and making
    3 What body language shows you are listening? eye contact b) Nodding and making eye contact
    c) Looking out of
    the windows

    a) Look pleased
    Someone is telling you about an accident b) Look behind you
    4
    they've had. How would you react? c) c) Look concerned
    Look concerned
    a) Receiver
    The _______________ is the person who b) Driver
    5
    transmits the message. c) Sender
    c) Sender

    e of the Employee: Y V VIJAYA KUMAR


    Employee Code: MT6047
    nation ; Asst. Regional Mktg. Manager
    Grade : 7
    Place of Work : Vizianagaram

    Page 1 of 3
    482458426.xls Communication - Category 2

    Sixth Session -
    Ca

    Question
    Question
    No

    1 What are the objectives of communication ?

    2 What are the ways to communicate ?

    3 What are the good habits of effective listener?

    4 Mention 3 non verbal communications .

    5 What are the benefits of effective communication?

    Name of the Employee: Y V VIJAYA KUMAR


    Employee Code: MT6047
    Designation ; Asst. Regional Mktg. Manager
    Grade : 7
    Place of Work : Vizianagaram

    Page 2 of 3
    482458426.xls Communication - Category 2

    LEARN FROM HOME


    Sixth Session - Communication Skills to improve Work Efficiency
    Category II. Answer the following questions?

    Answer

    Imparting knowledge, Projecting an image, Shaping attitudes, Stimulating a want or desire & Effecting a sale.

    alizations & Non-verbal .

    fully, Asking questions, Giving speakers time to tell their thoughts, Letting people finish what they are saying , Remaining poised, calm, and emo

    MENTS, EYE MOMENTS, FACIAL EXPRESSION & POSTURE.

    ing, Better decision making, Steady work flow, Strong business relations & Better professional image.

    Page 3 of 3

    You might also like