HOTEL BOOKING

A PROJECT REPORT
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 1. INTRODUCTION

Hotel Booking System is a software system where the management of entire hotel is
computerized. The hotel management system is designed using Laravel as the rich
GUI for front end and SQL Server as the secured backend database. In this project the
details are maintained like customer details, reservation details, Booking details and
billing details The reservation process of reserving rooms for the customers, canceling
the reserved rooms, booking the rooms , vacating the rooms, the restaurant
management, billing process, etc all are computerized and the management is done
without any difficulty. The reports can be viewed completely and the head of the
management daily or weekly or monthly can review it. For company auditing it will be
more useful. This Proposed System will be interactive, faster and user-friendly for the
end users. Using the hotel management system, the following activities can be
performed.
--Room Service
--Check In
--Check Out
--Staff Master
--Staff Attendance
--Login

Hotel Booking involves maintaining various operations of the hotel like

Booking or reservations of the rooms, Cancellation of the rooms, Cash billing, Room
service, Restaurant service, Restaurant billing, Total billing, Travels arrangement etc.
The existing system is a manual one and there is lot of issues like erroneous data, slow
process, lack of security etc. Finding out the final payment amount completely relies on
the hotel manager and if he is absent, it takes a long time to find out the details during
check out and is prone to errors.

2. OUTLINE OF PROJECT
  Motivation of this project

The mission is to facilitate easy management and administration of a hotel with

capabilities to do Booking or reservations of the rooms, Cancellation of the rooms, Cash
billing, Room service, Restaurant service, Restaurant billing, Total billing, Travels
arrangement etc. using the automated hotel management software. One can keep
detailed records or info on an unlimited amount of customers. The system lets the user
know which all rooms are available for occupancy at any point of time. This makes the
booking considerably faster. And thus helps the hotel in better management and reduce
a lot of paper work as well as manpower.

 Objectives
The following are the objectives and highlights of the proposed system
• Secure data
• Faster process
• Error Free
• Better management
• Save a lot of manpower
• Can easily make the daily reports
• Elimination of Paper work.
• High reliability and security.
• Fast and economical.

 Software Requirement
User side requirement
Operating System: Windows/other compatible OS
Web Browser: Mozilla Firefox, Google Chrome/other compatible browser.

Server side requirement

Front End: LARAVEL

Back End: MYSQL

 SYSTEM OVERVIEW DIAGRAM

DFD

DFD for Module

DFD for user entry

DFD for Room enquiry

DFD for Customer Enquiry

DFD for Room Booking
ER Diagram
3. APPLICATION OF PROJECT
Room Enquiry and Reservation Module

This module deals with reservation enquiry and reservation. During reservation, the
details of the customers, type of room required and number of room required are fed in
to the system. Once these in formations are entered, the system searches for the
unoccupied rooms and displays the result. In reservation enquiry, customer can get the
information such as rent of rooms and details of rooms available.

Check In/Check-out Module

This module deals with the reservation checkin (i.e., allocating room for the customer
who has already reserved) Direct checkin (i.e., checking in without reservation),
handling checkout of guest and Bill payment.

Bills and Payments Module

This module deals with the generation and tracking of bills and payments made by the
guest. The bills are classified into lodging bills and Restaurant Bill. The lodging bill is
calculated using the check in and checkout details of the person. The Restaurant bill is
generated based on the food items consumed by the guest during his stay in the hotel.

Reports
This module deals with the generation of the reports for the various modules. The
customer list can be generated. Room status list can be retrieved for reference. The
check in and checkout registers can also be retrieved for any future queries.

4. PROJECT SUMMARY

 Summary of project
 The manual method of booking for hotel rooms in India is characterized with numerous
problems. Some of these are :customers having little or no information about the hotels
within their vicinity; A guest checking into a hotel room that is either too expensive or too
unbefitting for his/her personality;Prolonged delay by the receptionist in retrieving
certain information about any particular guest that checked into the hotel whenever such
information being demanded by the manager;The foul play that sometimes occurs when
information about the guest that checked into a hotel are not officially documented by
the receptionist etc. All these problems and more would definitely make a hotel
experience a down turn in business.

The main purpose of this work is therefore to develop a web application program that
would circumvent all those problems encountered in the manual hotel booking
system,so that customers can easily go online with their mobile phones,tablets or
laptops in order to browse the relevant information they need about the hotels within
their locality so that they can book for the appropriate suite that is within their budget.

 CONCLUSION

After logical analysis and interpretation of data, these are the conclusions that can be
drawn from the findings of the study:

1. All the difficulties encountered by the employees in the hotel were rated as
moderately extent which means that they don’t usually encountered such problems.
2. In the security, accuracy, and speed they rated it fair, which means, that they
have to improve their manual performances into faster and effective way.
3. In terms of urgency of an automated booking system, majority of the
respondents answered it yes, because they observed and realized that they need
more reliable, efficient, and helpful system.
REFERENCE
1. https://laravel.com/docs/6.x/introduction.

2. PHP and MySql by W Jason Gilmore, Apress Publication

3. https:/tutorialspoint.com/introduction.

4. http://www.w3schools.com/laravel