“LABOUR WELFARE OF AN ORGANISATION”

A Project Report Submitted in partial fulfillment of the requirements

for the Award of degree Master of Business Administration (MBA)

2018 – 2020

Submitted By: KATYYANI

Course : MBA-4th Semester

Course Code: LABOUR WELFARE- HR-05

University PRN.:- 1828100511

BHARATI VIDYAPEETH DEEMED TO BE UNIVERSITY, PUNE

SCHOOL OF DISTANCE EDUCATION ,PUNE

Academic Study Center - BVIMR, New Delhi

An ISO 9001:2008 Certified Institute

NAAC Accredited Grade “A” University

i
 Student Undertaking Certificate of Originality

I (KATYYANI) , MBA-4th Semester , LABOUR WELFARE- HR-05 would like to declare

that the project report entitled “LABOUR WELFARE OF AN ORGANISATION”
Submitted to BHARATI VIDYAPEETH DEEMED TO BE UNIVERSITY, PUNE,
Academic Study Center - BVIMR, New Delhi, in partial fulfillment of the requirement for
the award of the degree.

It is an original work carried out by me under the guidance of Mr. Yashwant Kumar.
All respected guides, faculty member and other sources have been properly acknowledged
and the report contains no plagiarism.
To the best of my knowledge and belief the matter embodied in this project is a genuine work
done by me and it has been neither submitted for assessment to the University nor to any
other University for the fulfillment of the requirement of the course of study.

KATYYANI
Student Name with Signature

ii
 ACKNOWLEDGEMENT

This project “LABOUR WELFARE OF AN ORGANISATION” as a MBA student, I am

presenting this project. I would like to thank each one who have helped me to prepare this
project.

Gratitude and gratification is a part of gesture which needs to be displayed and mentioned by
the students who are in the process of compiling a project work under an able supervision and
guidance. At the outset, I take this opportunity to express my gratitude to the god, without his
blessing this project work could not have been completed.

First of all, I am highly obliged to my Project Guide Mr. Yashwant Kumar for his valuable
guidance and help in completing this project work.

After that I want to show my sincere gratitude to my parents and all those people who helped
me to complete this research work.

Signature

Name: KATYYANI

University PRN.:- 1828100511

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 CONTENTS

Sr. No Topic Page No

1 INTODUCTION 01-13

 Introduction To The Topic

 Related To Subject
 Objective And Vision Of Projects
 Limitations Of The Project
 Literature Review
2 Research Methodology 14-16

3 Findings & Analysis 17-32

4 Conclusions 33

5 Recommendations / Suggestions 34

6 Limitations Of The Study 35

7 References/Bibliography 36

8 Appendices 37-41

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 CHAPTER-1
INTRODUCTION

1.1 INTRODUCTION TO THE TOPIC

Labor welfare is an important facet of industrial relation. After employees have been hired,
trained, and remunerated, they need to be retained and maintained to serve the organization
better. Welfare facilities are designed to take care of the well-being of the employees; they do
not generally result in monetary benefits to the employees. Nor are these facilities provided
by employer alone. Government and non-government agencies and trade unions too,
contribute towards employee welfare.

The need and important of labor welfare is being increasingly appreciated throughout
the civilized world. The worker both in industry and agriculture cannot cope up with the pace
of modern life with minimum sustainable amenities. He needs an added stimulus to keep
body and soul together. Employers have realized the importance of their role in providing
these extra amenities.

Each employer depending upon on his priorities gives varying degrees of importance
to labor welfare. It is because the government is not sure that all employers are progressive
minded and will provide basic welfare measures that it introduces statutory legislation from
time to time bring about some measures of uniformity in the basic amenities available to
Industrial workers.

THE SCOPES OF EMPLOYEE WELFARE IS :

 To enrich better quality of wok life.

 To improve the efficiency of work
 To enhance the productivity.
 To enrich industrial relation and industrial peace
 To raise the physical standards of the workforce.
 To enhance the purchasing and serving capacity of the employees.
 To make employee work contribute systematically to the nation’s economy.
 To reduce absenteeism.

1
Employee welfare is having a wider scope and may have indifferent countries depending
upon the socio-economic conditions, political outlook and social philosophy.

NEED FOR STUDY:

Management is the art of getting the work done by the people, therefore it is necessary to
seek the co-operation of the employee for a in order to increase the production and to higher
profits. The co-operation of employees is possible only when they are satisfied with
employees and the workers on the job.

Good welfare and welfare facilities measures enables the employees and his family to a
good welfare facilities like housing medical and children education, recreation etc., helps to
improve the conditions of the employees. Employee’s welfare measures leads to high morals
and high productivity and help to raise the standards of the industry in the county. I have
selected this topic because it very challengeable topic to go through various employees
felling on depth about difficulties of employees and various activities in the

Welfare department

1.2 RELATED TO SUBJECT

IMPORTANCE OF WELFARE WORK IN INDIA

Labour welfare work got importance because of the following reasons.

1) the welfare activities influence the sentiments of the workers .when worker feels that
the employers and the state are interested in their happiness ,his tendency to grouse and
grumble will steadily disappear. The development of such feeling paves the way for
industrial peace.

2) the provision of various welfare measures makes the worker realize that they also some
stake in the undertaking in which they are engaged and so think thrice before taking any
reckless action which might prejudice the interest of undertaking

2
 3) The welfare measures like cheap food in canteens, free medical and educational
facilities etc. Indirectly increase industrial dispute the real income of the workers.
Hence they try to avoid industrial dispute , as far as possible and do not go on strikes
on flimsy grounds
.

4) Welfare activities will go a long way to better the mental and moral health of workers
by reducing the incidence of vices of industrialization.

5) Welfare activities will reduce labour turnover and absenteeism and create permanent
settled labour force by making service attractive to the labour.

6) Welfare measures will improve the physique , intelligence morality and standard of
living of the workers which in turn will improve their efficiency and productive

PRINCIPLES OF LABOUR WELFARE

Certain fundamental considerations are involved in the concept of labour welfare. The
following are the more important among them.

1. Social responsibility of industry

This principle is based on the social conception of industry and its role in the society that
is, the understanding that social responsibility of the state is manifested through industry. It is
assumed that labour welfare is an expression of industry’s duty towards its employees. Social
responsibility means that the obligation of the industry to pursue those policies, to take such
decisions, and to follow those lines of action which are desirable in terms of the objectives
and values currently obtaining in the society. The values of the Indian community are
enshrined in the constitution of the country. Labour welfare is not embroidery on capitalism
nor the external dressing of an exploitative management; rather, it is an expression of the
assumption by industry of its responsibility for its employees (Maurice Bruce, 1961).
Industry is expected to win the co-operation of the workers, provide them security of
employment, fair wage, and equal opportunity for personal growth and advancement, and
make welfare facilities available to them.

3
2. Democratic values

The principle of democratic values of labour welfare concedes that workers may have
certain unmet needs for no fault of their own, that industry has an obligation to render them
help in gratifying those needs, and that workers have a right of determining the manner in
which these needs can be met and of participating in the administration of the mechanism of
need gratification. The underlying assumption to this approach is that the worker is a mature
and rational individual who is capable of taking decisions for him/her.

3. Adequacy of wages

The third principle of labour welfare is adequacy of wages; it implies that labour welfare
measures are not a substitute for wages. It will be wrong to argue that since workers are given
a variety of labour welfare services, they need be paid only low wages. Right to adequate
wage is beyond dispute.

4. Efficiency

The fourth principle of labour welfare lays stress on the dictum that to cultivate welfare
is to cultivate efficiency. Even those who deny any social responsibility for industry do
accept that an enterprise must introduce all such labour welfare measures which promote
efficiency (Marshall, 1950). It has been often mentioned that workers’ education and training,
housing, and diet are the three most important aspects of labour welfare, which always
accentuate labour efficiency. Re-personalization Since industrial organization is rigid and
impersonal, the goal of welfare in industry is the enrichment and growth of human
personality. The labour welfare movement seeks to bring cheer, comfort, and warmth in the
human relationship by treating man as an individual, with quiet distinct needs and aspirations.
Social and cultural programmers, recreation and other measures designed after taking into
consideration the workers’ interests go a long way in counteracting the effects of monotony,
boredom, and cheerlessness.

5. Co-responsibility

The fifth principle of labour welfare recognizes that the responsibility for labour welfare
lies on both employers and workers and not on employers alone (Mouthy, 1958). Labour
welfare measures are likely to be of little success unless mutuality of interest and

4
responsibilities are accepted and understood by both the parties, in particular the quality of
responsibility at the attitudinal and organizational level.

Totality of welfare The final principle of labour welfare is that the concept of labour
welfare must permeate throughout the hierarchy of an organization, and accepted by all levels
of functionaries in the enterprise.

SCOPE OF LABOUR WELFARE WORK

It is somewhat difficult to accurately lay down the scope of labour welfare work,
especially because of the fact that labour class is composed of dynamic individuals with
complex needs. In a world of changing values, where ideologies are rapidly undergoing
transformation, rigid statements about the field of labour welfare need to be revised. Labour
welfare work is increasing with the growing knowledge and experience of techniques. An
able welfare officer would, therefore, include in his welfare programmed the activities that
would be conducive to the well-being of the worker and his family. The test of the welfare
activity is that it removes, directly or indirectly, any hindrance, physical or mental of the
worker and restores to him the peace and joy of living the welfare work embraces the worker
and his family The following list, which is by no means exhaustive, gives the items under
which welfare work should be conducted inside and outside the work place:

1) Conditions of work environment:

The workshop sanitation and cleanliness, humidity, ventilation, lighting, elimination of

dust, smoke, fumes and gases, convenience and comfort during work, operative postures,
sitting arrangements etc; distribution of work hours and provision for rest times, breaks and
workmen’s safety measures.

2) Workers health services:

These should include factory health centre; medical examination of workers, factory
dispensary and clinic for general treatment; infant welfare; women’s general education;
workers recreation facilities; education, etc;

3) Labor welfare programmed:

5
 These should cover factory council consisting of representatives of labor and employers;
social welfare departments; interview and vocational testing; employment, follow-up,
research bureau; workmen’s arbitration council.

4) Labor’s Economic welfare programmed:

These should include co-operatives or fair price shops for consumer necessities; co-
operative credit society, thrift schemes and savings bank; health insurance; employment
bureau; etc.

CLASSIFICATION OF LABOUR ACTIVITIES :

The labour Welfare activities may be classified as under:

1) statutory:

Every welfare promotes the welfare the labour by securing and protecting a social
order in which justice, social, economical, political, confirms with all the institutions of the
natural life. For this some legislation are passed and it is essential for all the employers to
follow the provisions of the Acts and Rules. These legislative measures generally regulate
working conditions, minimum wages, safety and sanitation. Such statutory provisions are
gradually increasing with the industrial development in the countries.

2) voluntary:

Under voluntary welfare, all those activities are including which are undertaken by
the employees for their workers at their own. These activities are not statutory but the
employees undertake these activities because they increase the efficiency of the workers and
maintain the industrial peace.

3) Mutual :

Mutual welfare activities are those activities which are initiated by the workers for
their betterment .Welfare activities undertaken by the trade unions are included under this
head.

Labour welfare activities may be further classified under two heads:

1) Intra Mural Activities :

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 Intra mural activities are those amenities and services which have been
provided by the employers inside the factories e.g. sanitary conditions ,medical
facilities ,shelter ,canteens etc. These activities are the part of working conditions.

2) Extra Mural Activities :

Extra mural activities are those amenities and services which are available in
the workers outside the factory e.g. housing, medical facilities, education, recreation etc.

EMPLOYEE WELFARE:

The company is striving to employee welfare and it provides the following to its employees.

 Two pairs of uniform, one pair of safety shoes and safety caps are providing to all the
employees.
 Dinner for the employees with their facilities and a cultural programmed on every
31st December.
 Dinner for the employees with their families and a cultural programmed on every 1 st
January.
 Celebrates Independence Day and republic day.
 Provides family planning camp within the plant premises, every year.
 Provided AIDS awareness classes to the employees by the District Medical &
Health Department.
 Provided the Art of Living classes to the employees within the plant premises.
 Provided the SSY classes to the employees within the plant premises
 …. All the statutory obligations of the employees like P.F., L.I.C.etc. Within the
work schedule.
 Provides different loans to the employees to meet their financial requirements.
 The company maintained temples of Sri Venkateswara Swami, Anjaneya Swami and
Vinayak Temples located at Township.

7
THESE LAWS ARE:

The factories Act 1948: the mines Act 1952: the plantation employee Act 1951: the
central employees (regulation & abolition) Act 1970: these Act provides for facilities such as
canteen crèches shelters rest rooms , lunch rooms , washing facilities etc.

They also regulate the age of employment, hours of work and more provisions for the
appointment of employees welfare officers sickness, Maternity and medical benefits are
provided under the employee state Insurance Act 1948 and also the government has chalked
out comprehensive Programmers for housing facilities, social security schemes provident
funds and such other facilities & seize able has been allotted in each five years for employee
welfare activities.

ACCORDING TO THE FACTORIES ACT 1948:

The welfare facilities provided under this act are as follows:

1. Adequately suitable and clean washing facilities separately for male and
female workers.
2. Facilities for storing and drying clothes.
3. Setting facilities for occasional rest for workers who are obliged to work in a
standing position.
4. First aid boxes one for every 150 workers and ambulance facilities if there are
more than 500 workers.
5. Canteens if more than 250 workers are employees.
6. Shelters rest rooms and lunch rooms if there are more than 150 workers.
7. Creche if more than 30 women are employees.
8. Welfare officer wherever more than 500 workers are employees.

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 The oxford dictionary refers employee welfare as “efforts to man life worth living
for women”. The committee on employee welfare (1969) has defined employee welfare as
“such services facilities and amenities as adequate canteen rest recreation facilities and
sanitary and medical facilities arrangements for travel to and from work for the
accommodation of workers employed at a distance from there homes and such other services
amenities and facilities including social security measures as contribute to improve the
conditions under which workers are employee.

According to the employee investigation committee (1946) employee welfare

means anything done for intellectual, physical more and economic betterment of the workers,
whether by employee by government or by other agencies over and above what is laid down
by low or normally expected on the part of its contracted benefit for which workers may
have bargaining

MERTIS AND DEMERITS OF WELFARE MEASURES:

Employee welfare is justified for several reasons. It is desirable to recollect the services
of a typical worker in this context.

His/her employee helps dig and haul coal from the depths of the earth to fetch and refine oil ,
to build dams and reservoirs, to lay pipes, canals, railway lines and roads. His/her employee
creates and transmits power, and through various phases of manufacturing, patterns raw
material into finished products of necessity as well as luxury.

Welfare may help minimize social evils, such as alcoholism, gambling, prostitution,
drug addiction and the like.

A worker is likely to fall a victim to any of these if he /she is dissatisfied or frustrated.

Welfare facilities tend to make the worker happy, cheerful and confident looking.

WELFARE AND RECREATION FACILITIES:

Welfare and recreation benefits include : Canteen, Co-Operative Credit societies,

housing, legal aid ,employee counseling, welfare organization, holiday homes, educational
facilities,

Canteens:

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 Perhaps no employee benefits have received as much attention in recent years as that
of canteens. Some organization have statutory obligation to provide such facilities as section
46 of the factories act, 1948 imposes statutory obligation to employees to provide canteens in
factories employing more than 250 workers other have provided such facilities voluntarily
food stuffs are supplied at subsidized prices in these canteens. Some companies provides
lunchrooms, when canteen facilities are not available.

Co-operative credit societies: :

The objective of setting of these societies is to encourage thrift and provide loan
facilities at reasonable terms and conditions, primarily to employees, some organization
encourage employee to form cooperative credit societies with a view of fostering self help
rather than depending upon money lenders, whereas some organizations provide loans to
employees directly.

Housing:

Of all the requirements of the workers decent and cheap housing accommodation is of
great significance. The problem of housing is one of the

main causes for fatigue and worry among employees and this comes in the way of
discharging their duties effectively, most of the organizations are located very far from towns
where housing facilities are not available. Hence most of the organizations built quarter’s
nearer to factory and provided cheap and decent housing facilities to their employees, while a
few organization provide or arrange for housing loans to employees and encourage them to
construct houses.

Legal Aid:

Organization also provide assistance or aid regarding legal matters to employees as and
when necessary through company lawyers or other lawyers.

Employee Counselling:

Organization also provides counseling services to the employee regarding their

personal problems through professional counselors. Employee counseling reduces
absenteeism, turnover, tardiness, etc

10
Welfare organizations and Welfare officers :

Some large organization set up welfare organization with a view to provide all types of
welfare facilities at one centre and appointed welfare officer to provide welfare benefits
continuously and effectively to all employee fairly.

Holiday Homes :

As measures of staff welfare and in pursuance of government‘s policy, a few large

organizations established holiday homes at a number of hill stations, health resorts and other
centre with a low charge of accommodation , so as to encourage employees use this facility
for rest and recuperation in pleasant environment

Educational facilities :

Organization provide educational facilities include reimbursement of fees, setting up of

colleges, hostels, providing-in-aid to the other schools where a considerable number of
students are from the children of employees. Further the organization provides reading rooms
and libraries for the benefit of employees.

Miscellaneous :

Organization provide other benefits like organizing games, sports with awards, setting
up of clubs, community service activities, Christmas gifts, Deewali and Pongal gifts, LTC
and awards, Productivity award etc.

1.3 OBJECTIVE AND VISION OF PROJECTS

The main objective of the study is as follows:-

Some of the main objectives are as follows-

1. To study the employees perception towards the welfare facilities provided by the company.

2. To study the welfare facilities provided by the organization.

3. To study the welfare facilities recommended by the government.

4. To give some suggestions to the company about welfare facilities of company.

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5. To boost up employees moral.

1.4 LIMITATIONS OF THE PROJECT

 The employees were reluctant to give correct information.

 Even though the employees gave correct information during the unstructured
interview conducted, they gave positive answer while answering the questionnaire.
 The investigator intended to cover only few areas of stress relevant to the proposed
study.
 As the study was done within a limited time, investigator could not select a
sufficiently large sample for the study.

1.5 LITERATURE REVIEW

Labour Welfare has been defined in varies ways. Though unfortunately no single
definition has been found universal acceptance .The oxford dictionary defined labour welfare
as “Efforts to make life worth living for workers”.

Prof. Richardson defined labour welfare as arrangement of working conditions ,

organization of social and sport clubs and establishment of funds which contributes to the
workers health and safety components and efficiency , economic ,security ,education and
recreation.

Prof. S .D . Pinker has been defined as “Labor Welfare is also understood mean
such services facilities and amenities which may be established in industries to enable person
employed there in to perform their work in healthy and congenial surrounding and to promote
them with amenities to conduct good health and good moral.”

A significant definition describes labour Welfare works as “the voluntary efforts of

the employer to improve living and working condition of these employees. The underlying

12
assumptions of course, being that the first essential to the welfare of the employees, on steady
work a fair wage ,responsible house of labour.

Labor welfare has been defined in several ways and therefore understood various
ways in various countries.

The term welfare is one with lead itself to various interpretations and it
has not always the same significant in different countries. Author defined give to the welfare
work that it is anything for the comfort and improvement, intellectual or social of the
employees over the wages paid, which is neither necessary of the industry nor required by
law.

Then welfare work can be defined on work for improving the health safety
generator well being and the industrial efficiency of the workers beyond the minimum
standards laid down by the factory act and the another legislations. The whole fields of
welfare is one which must can be done to combat the sense of frustration of the industrial
workers to relieve of personal and family worries to improve his health to make him offered
means of self expression to after him. Same spears in which can be excel all other help him
winder connection of life.

Today in competitive market , everyone aims to profit human beings are the most
important factors of production in order to facilitated the satisfaction of human being these
welfare measures are very important.

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 CHAPTER 2
RESEARCH METHODOLOGY

MEANING OF RESEARCH:

Research in common parlance refers to a search for knowledge. Once can also define
research as a scientific systematic search for pertinent information on a specific topic. In fact,
research is an art of scientific investigation. The Advanced Learner’s Dictionary of Current
English lays down the meaning of research as “a careful investigation or inquiry especially
through search for new facts in any branch of knowledge.” Some people consider research as
a movement, a movement from the known to the unknown. It is actually a voyage of
discovery. We all possess the vital instinct of inquisitiveness for when the unknown confronts
us, we wonder and our inquisitiveness makes us probe and attain full and fuller understanding
of the unknown. This inquisitiveness is the mother of all knowledge and the method, which
man employs for obtaining the knowledge of whatever the unknown, can be termed as
research.

Definition of Research:

According to Redman and Mory:

Research means “systematized effort to gain new knowledge.”

►DATA COLLECTION:-

To achieve the objective of the data for the present study was collected as under.

a) Primary Data :-

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The primary data collection was done with the help of survey. A questionnaire regarding
labour welfare amenities was designed and administrated . All the information was collected
with help of face to face interview with workers.

b) Secondary Data :-

The secondary data collection was possible with the help of official records, the past project
report and the general information collected with the help of the Piaggio vehicles Ltd

This data can be collected using the following.

1Books
2) Websites

3) Brochures

SAMPLING PLAN :

SAMPLE SIZE SELECTION:

Sample size is determined on the population of company As well as it is also dependent

on nature of population, Nature of classes proposed, Nature of study, and type of sampling.
The total No. of workers are 3745. The sample size of the project is about 400 workers.

METHOD OF SAMPLING:

Probability sampling method is used for the study, as it is also known as” simple
random sampling” under this sampling design, every item of the universe has an equal
channel of inclusion in the sample. Random sampling from a finite population refers to that
method of sample selection which gives each possible sample combination an equal
probability of being picked up and each item in the entire population to have an equal chance
of being included in the sample.

►RESEARCH DESIGN:

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DESCRIPTIVE RESEARCH:

Descriptive research studies are those studies which are concerned with describing the
characteristic of a particular individual, or of a group. The aim is to obtain complete and
accurate information in the said studies; the procedure to be used must be carefully planned.

QUESTIONNAIRE DESIGN

Closed ended questionnaire designs are used in this project.

STATISTICAL METHODS:

In this study Graphical Methods under pie charts are used for analysis.

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 CHAPTER 3:
FINDINGS & ANALYSIS
3.1 ANALYSIS

1). ARE YOU SATISFIED WITH THE RECREATIONAL FACILITIES?

Opinion No. of respondents Percentage

Satisfied 92%

Dissatisfied 16 8%

Fully satisfied 0 0%

Not fully satisfied

No Answer 100%

8%

Involved
Not involved
Not response

92%

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INTERPRETATION:

From the above figure it shows that 92% employees are involved in Recreational
activities and 8% employees are not involved

2). HOW IS THE HOUSE KEEPING INSIDE THE COMPANY?

Opinion No. of respondents Percentage

Best 30%

Good 140 70%

poor

better

Average 0 0%

Total 400 100%

30%

Satisfied
Not satisfied
Not answer

70%

INTERPRETATION:

The above chart shows that 70% employees are not satisfied and 30% employees satisfied
with the house keeping inside the factory.

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3). ARE YOU TAKING SAFETY PRECAUTION DURING WORKING?

Opinion No. Of respondents Percentage

Yes 176 88%

No

Not up to that exert 24 12%

Not answer

Total 20 100%

12%

Taking
Not taking
Not response

88%

INTERPRETATION:

The above chart shows that 88% employees are taking safety precaution during working and
12% employees are not taking safety precaution during working. However during the
discussion with workers it was revealed that the safety awareness among their 12%
employees is lacking.

19
 3) HOW IS THE SITTING FACILITY INSIDE THE COMPANY?
Opinion No. Of respondents Percentage

Good 160 80%

Best 40 20%

Poor 0 0%

Average

Total 200 100%

8%

satisfied
Not satisfied
Not response

92%

INTERPRETATION:

The above chart shows that 80% employees are satisfied & 20% employees are not satisfied
with the sitting facility.

20
5) ARE YOU SATISFIED WITH THE STORING AND DRYING CLOTHING FACILITY?

Opinion No. Of respondents Percentage

Satisfied 100 50%

Not satisfied 100 50%

neutral

Not answer 0 0%

Total 200 100%

50% 50% Satisfied

Not satisfied
Not answer

INTERPRETATION:

The above chart shows that 50% employees are satisfied with the Storing & Drying clothing
facility and 50% employees are not satisfied.

6. HOW NUTRITIOUS IS THE FOOD PROVIDED TO YOU?

21
 Opinion No. Of respondents Percentage

Highly nutritive 200 100%

Nutritive 0 0%

Some what nutritive 0 0%

Least nutritive

Total 200 100%

Satisfied
Not satisfied
Not answer

100%

INTERPRETATION:

The above chart shows that 100% employees are satisfied with the medical facilities provided
from the company. The doctors visited 2 times in a week in organized by the management of
the organization.

7). HOW OFTEN FIRST AID BOX WITH PRESCRIBED CONTENTS IS AVAILABLE?

Opinion No. Of respondents Percentage

Every time 184 92%

22
 mostly 16 8%

Sometimes Only 0 0%

Total 200 100%

8%

Satisfied
Not satisfied
Not answer

92%

INTERPRETATION:

The above chart shows that 92% employees are satisfied with the drinking water facility and
8% employees are not satisfied with the drinking water facility.

8). WITH HOW MUCH TIME THE INJURED WORKER IS GIVEN TREATMENT?

Opinion No. Of respondents Percentage

Immediately 152 76%

Within 15 minuts 48 24%

Within ½ hrs 0 0%

23
 More than 1 hrs.

Total 200 100%

24%

Satisfied
Not satisfied
Not answer

76%

INTERPRETATION:

The above chart shows that 76% employees are satisfied with the quality and quantity of food
and 24% employees are not satisfied with the quality and quantity of food. However it was
found during the personal interaction that there is mast dissatisfaction at the quality of the
food and cleanliness.

9) HOW IS THE SATISFACTION LEVEL OF THE LABOURS WITH THE

PARTICIPATION IN THE DECISION RELATED TO THERE IMPROVEMENTS?

Opinion No. Of respondents Percentage

Highly satisfied 160 80%

Satisfied 40 20%

Neutral 0 0%

24
 Dissatisfied

Highly dissatisfied

Total 200 100%

20%

satisfied
Not satisfied
Not answer

80%

INTERPRETATION:

The above chart shows that 80% employees are satisfied with the cleanliness in the canteen
and 20% employees are not satisfied . However it was found during the personal interaction
that there is mast dissatisfaction at the cleanliness

10) HOW DO YOU SATISFIED WITH THE FOLLOWING ADVANCES?

Hig Low Total

Opinion h Moderate

Housing building advance 176 88%

Medical Advance 24 12%

Loans 0 0%

Insurance

25
 12%

Satisfied
Not satisfied
Not answer

88%

INTERPRETATION:

The above chart shows that 88% employees are satisfied with the cleanliness in the
bathrooms; toilets etc and 12% employees are not satisfied

11) IS THE HR DEPT. CONDUCTING ANY EMPLOYEE COUNCELLING

PROGRAMMES?

Opinion No. Of respondents Percentage

Yes always 192 96%

Some times 8 4%

Very less time 0 0%

No, not at all

Total 200 100%

26
 4%

Satisfied
Not satisfied
Not answer

96%

INTERPRETATION:

The above chart shows that 96% employees are satisfied with washing facility and 4%
employees are not satisfied.

12. SATSFACTION LEVEL OF THE LABOURS WITH THE EDUCATIONAL

WELFARE PROVIDED BY COMPANY

Opinion No. of respondant Percentage

Highly Satisfied Neutral Dissatisfied High

satisfied dissatisfie
d

Std. of schools 20%

27
 Std. of collage 0%

Fees structure

Providing hostels

Total 100%

20%

Satisfied
Not satisfied
Not answer

80%

Interpretation

The above chart shows that 80% employees are satisfied with the Overtime and 20%
employees are not satisfied with the Overtime.

12) .HOW ARE THE WORKING CONDITION IN THE COMPANY?

Opinion No. Of respondents Percentage

Excellent 136 68%

Very good

Good 64 32%

Satisfactory 0 0%

poor

Total 200 100%

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 32%

Satisfied
Not satisfied
Not answer

68%

Interpretation

The above chart shows that 68% employees are getting Leave and 32% employees are not
getting Leave. Out of 32% employees maximum are new Joiners’ and not yet entitled for
Leave as per the company policy.

13.. HOW DO YOU FEEL ABOUT THE SANITARY FACILITIES PROVIDED IN THE
PREMISES?

Opinion No. Of respondents Percentage

Excellent 136 68%

Very good 64 32%

Good 0 0%

Satisfactory

Total 200 100%

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 32%

Involved
Not involved
Not answer

68%

Interpretation

The above chart shows that 68% employees are involved in meeting and 32% employees are
not involved in meetings

14. WELFARE ACTIVITIES PROVIDED WILL MOTIVATE WORKERS TO WORK

SINCERELY , HOW FAR YOU AGREE WIYH THIS STATEMENT?

Opinion No. Of respondents Percentage

Highly agreed 120 60%
Agree 80 40%
Disagree 0 0%
No answer
Total 200 100%

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 40%

Highly agreed
Agree
Not answer
60%

Interpretation:

The above chart shows that 60% employees are highly agree & 40% employees are
agree that the welfare facilities plays as a motivational factor.

3.2 FINDINGS

This chapter is based on the analysis and interpretation, the collections of data and analysis;
Interpretations get some results in here findings and suggestions.

 All employees are satisfied with the medical facility provided by the company
because the doctor visited two times in a week in organization.
 During the personal interaction with the workers there is dissatisfaction towards the
quality of the food and cleanliness.
 Because of lack of communication from management about recreational activity the
maximum no of employees are not participated in recreational activity.
 The educational facilities are provided
 Maximum no of employees are involving in the problem solving.

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  The company provides safety measures to the employees there for maximum no of
employees are felt safe while working in the company.

 They provided good washing facility & sitting facility to the workers.
 Working condition inside the factory is not good.
 Storing & Drying clothing facility is not well maintained.

CHAPTER 4
CONCLUSIONS

CONCLUSION

The conclusion is based on the data analysis and Interpretation.

Welfare facilities are statutory provisions under facility act 1928. Every organization
provides these facilities to the workers.

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Welfare facilities are very important aspect in every organization. The welfare facilities help
to organization for increasing the productivity and efficiency of the workers.

In piaggio vehicles Ltd. Maximum numbers of employee are dissatisfied with welfare
facilities very few employees are satisfied because company does not provide welfare facility
properly. Some welfare facilities are not well maintained in the company. Welfare facilities
plays motivational role in organization.

CHAPTER 5
RECOMMENDATIONS / SUGGESTIONS

5.1 SUGGESTION

The suggestions are purely based on the data and the subsequent analysis.

The suggestions are intended for the overall improvement in the functioning of organization
and reduce the gap between the perception of workers, statutory requirements and the
company’s present practice by way of compliance.

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1) Organization needs to set counseling committee to solve the workers problem.

2) The medical facility (By way of Doctor Visit twice in a week) provided by company
are rated very well by workers. Company need to ensure continuity of the same.
3) The organization may take necessary action to increase safety awareness among
employees at all levels.
4) The organization may put quality checks on canteen facility for improvement in food
quality and cleanliness by way of committee involving workers.
5) The Organization need to improve the overall communication effectively to ensure
overall satisfaction among the workers way of increased awareness e.g. recreational
activities.
6) If washing & drying clothing places keep clean it is helpful to increases workers
satisfaction.
7) Housekeeping inside the factory should be improved.
8) Rules and regulations are strictly followed for workers.
9) Transportation facility provided by the workers.

CHAPTER 6
LIMITATIONS OF THE STUDY

 Due to time constraints and busy schedules of the employees it was difficult to
interact with the company.
 Some people were not interested to give answer of the question.
 The response may be influenced by personnel bias.
 Difficult to getting the data because of the confidentiality.

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 BIBLIOGRAPHY

References:

Text books

1) Labour Problems & Social Welfare -R.K.Saxena

Jayprakash Nath
2) Personnel Mgmt & I.R. –L.M.Prasad
Ruddar Dutt
3) Labour Problems & Social Welfare

35
 In India -C.B.Memoria

4) Industrial and Labour laws. S.P.Jain

QUESTIONNAIRE

SUB: LABOR WELFARE MANAGEMENT

Name: _____________________________________________________________

Date: ______________ Gender: M Age:

F ____________

36
Designation: ________ Date of Joining: _________ Qualification: ____________

(Please tick) .

1) ARE YOU AWARE OF THE WELFARE MEASURES PROVIDED THROUGH

VARIOUS LABOUR LAWS?
o Yes
o No

2) ARE YOU SATISFIED WITH THE RECREATIONAL FACILITIES?

o Satisfied
o Dissatisfied
o Fully satisfied
o Not fully satisfied
o No answer

3) HOW IS THE HOUSE KEEPING INSIDE THE COMPANY?

o Best
o Good
o Poor
o Better
o Average

4) ARE YOU TAKING SAFETY PRECAUTION DURING WORKING?

o Yes
o No
o Not up to that exert
o Not answer

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5) HOW IS THE SITTING FACILITY INSIDE THE COMPANY?
o Good
o Best
o Poor
o Average
o Not answer
6) ARE YOU SATISFIED WITH THE WASHING, STORING& DRYING
CLOTHING FACILITY?

o Highly satisfied

o Satisfied

o Dissatisfied

o Highly dissatisfied

o Not answer

7) HOE NEUTRITIOUS IS THE FOOD PROVIDED TO YOU?

o Highly nutritive
o Nutritive
o Somewhat nutritive
o Least nutritive

8) HOW OFTEN FIRST AID BOX WITH PRESCRIBED CONTENTS IS

AVAILABLE?
o Every time
o Mostly
o Sometimes only
o Not answer

38
9) WITH HOW MUCH TIME THE INJURED WORKER IS GIVEN TREATMENT?
o Immediately
o Within 15 min.
o Within ½ hrs.
o More than 1 hrs.

10) HOW IS THE SATISFACTION LEVEL OF THE LABOURS WITH THE

PARTICIPATION IN THE DECISION RELATED TO THERE IMPROVEMENTS

o Highly Satisfied
o Satisfied
o Neutral
o Dissatisfied
o Highly dissatisfied

11) HOW DO YOU SATISFIED WITH THE FOLLOWING ADVANCES?

High Moderate Low

Housing building
advance
Insurance
Loans
Medical advance

12) SATSFACTION LEVEL OF THE LABOURS WITH THE EDUCATIONAL

WELFARE PROVIDED BY COMPANY

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 Highly Satisfied Neutral Dissatisfied High
education satisfied dissatisfied

Std. of schools

Std. of collage

Fees structure

Providing hostels

Total

13) IS THE HR DEPT. CONDUCTING ANY EMPLOYEE COUNCELLING

PROGRAMMES?
o Yes always
o Some times
o Very less time
o No. not at all

14) HOW ARE THE WORKING CONDITION IN THE COMPANY?

o Excellent
o Very good
o Good
o Satisfactory
o Poor

15) . HOW DO YOU FEEL ABOUT THE SANITARY FACILITIES PROVIDED IN

THE PREMISES?
o Excellent
o Very good
o Good
o satisfactory

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16) WELFARE ACTIVITIES PROVIDED WILL MOTIVATE WORKERS TO WORK
SINCERELY, HOW FAR YOU AGREE WIYH THIS STATEMENT?
o Strongly agree
o Agree
o Disagree

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