HPC 2 FUNDAMENTALS IN LODGING OPERATIONS

SECOND PRELIM EXAMINATION/ ALPHA

JEHAN D. CERCADO

General Directions: Write all your answers in your test booklet. Do not write anything
on the test questionnaire.

TEST I: IDENTIFICATION (10pts, 2 pts. each)

Instruction: Identify what is being asked below.

1. Who are tasked with managing labor relations within an office environment. Their
primary duty includes offering counselling services to employees, participating in the
recruitment process and conducting exit interviews.
2. They are responsible for directing and planning day to day operations of group
benefits programs.
3. They are responsible for planning, organizing and scheduling workers to ensure
that company’s labor requirements and needs are fulfilled.
4. Generally responsible for balancing accounts within a company’s or organization’s
system, preparing accounting documents, schedules and summaries.
5. Includes keeping financial records updated, preparing reports and reconciling bank.
6. What do you mean by “the second in command in the kitchen”?
7. Other term for pastry chef.
8. Is the senior crew member working in the steward’s department of a ship.
9. A French word that means under-chef.
10. He or she is the culinary genius behind the meal at a banquet.

TEST II: CREATE (1items, 10pts. each)

Instructions: Answer the following questions below to the best of your ability

1. Organizational Chart

TEST III: ESSAY (2 items, 10 pts. each)

Instructions: Read carefully the given questions and write your answer to the
best of your ability.

1. Differentiate centralized and decentralized structures

2. Why do you think having an organizational structure is a useful system that a
must in establishment or any kind of a business?

RUBRICS

9-10 7-8 6-5 3-4 2-1

The student was The student The student The student The student
able to discuss was able to was able to was able to was able to
the topic discuss the discuss the discuss the discuss the
EXCELENTLY topic VERY topic WELL topic FAIRLY topic
WELL POORLY

“Success is not the key to happiness. Happiness is the key to success. If you

love what you are doing, you will be successful.”  

 Herman Cain

GOD BLESS AND GOOD LUCK! 