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QX Smart Probes Brochure EN 0918 PDF
QX Smart Probes Brochure EN 0918 PDF
Identify and correct customer experience issues before they become a service problem.
By emulating customer behavior, automated programmable probes measure their ex-
perience, and facilitate monitoring and understanding of OTT applications distributed
across multiple networks and access devices.
IPTV Monitoring
Failure Dashboard Enhancement
Have a detailed view of customer experience with IPTV
Add operational information to detect possible causes of
and compare it against your competitor’s data.
calls/failures that result from technical issues.
VoIP Monitoring
Planning Support
Evaluate quality of VoIP communications following the
From operation testing in different areas to identify de-
POLQA standards to accelerate switching off of tradition-
sign improvement opportunities.
al switching.
QX Smart Probes
Solution Highlights
How We Deploy
Our solution consists of two main components: Intraway behind a CPE (Cable, DSL, FTTH, LTE, etc.) that emulates
QX Server and Intraway QX Smart Probes. typical end-users behavior and measures dozens of KPIs
Intraway QX Server is a centralized, cloud-based server for each different test category.
that controls probes deployed at various points of the Probes are deployed across strategically defined network
network, collects measurements, processes information, locations to have representative measurements and pro-
presents it in real time, and generates valuable reports. vide the most value out of the installed probes and col-
Intraway QX Smart Probes is a software application in- lected data. Different technologies usually require specif-
stalled on a small device sitting on the customer side, ic probes distribution.
How We Measure
Small-PC Probe
Small form factor PC that tests the entire customer experience, but mainly focused on video
streaming measures. It tests video, not only at network transmission level, but also analyzes the
video playback itself. This probe is used exclusively as a probing device.
Router Probe
Linux based customized home router designed to test most common QoS KPIs and video
streaming at network transmission level. The router connects to the CPE (or accepts a 3G/4G
USB Dongle). Any other fixed connection at the home network must be connected behind the
Router Probe.
QX Smart Probes
What We Test
Intraway QX Suite offers a wide catalog of tests de- box test scripts, among others. It’s also fully compatible
signed to provide the most complete Quality of Experi- with OOKLA speedtest methodology and offers multiple
ence picture. built-in Online Gaming Servers reliability tests through its
UDP Performance tests. Other commonly used QoS KPIs
It provides an advanced Video Streaming testing algo-
are also provided.
rithm with Netflix, YouTube, Amazon Prime out-of-the-
Intraway QX Smart Probes provides several reports Comparatives Peak/Off-Peak: Measures are evaluated
that allow operators to explore different views for all taking into account peak and off-peak hours to under-
measured KPIs and perform analysis from a wide va- stand behaviors when the network is under high load or
riety of angles. when it is more relaxed in terms of bandwidth usage.
Thresholds: For each KPI, different thresholds can be
specified to alert with a color coding when incorrect mea-
sures are registered.
Historical Data: The platform stores historical data in or-
der to evaluate trends and differences between specific
periods or network conditions after essential changes.
Data Grouping Criteria: Several views are provided to
evaluate measures throughout different service plans,
different hours of the day or days of the week.
About Intraway
With over 22 million subscribers successfully served in more than 20 countries
over three continents, Intraway’s vendor-agnostic Fulfillment and Assurance
solutions help telecom operators create the network of the future, today. By un-
leashing the full potential of networks, Intraway’s standards-based approach
adds the latest, cutting-edge functionalities to speed up time-to-market, reduce
operational costs and advance customer-centricity.
Join us and secure your position as key player in the global digital transformation.
www.intraway.com