Scribd Logo
Upload

Welcome to Scribd!

  • 742 views

    Housekeeping Department: Isat Hotel Control Form For Borrowed Items

    Uploaded by

    Rhea Mae Onyot Jumarito
    1. The procedure for issuing requested items to guests involves filling out a form with the guest's name, room number, date, and item being issued. The guest must acknowledge and sign the form. 2. A copy of the signed form is given to the front office cashier to attach to the guest's folder, so at check-out they can verify the item was returned. If not returned, the cashier will remind the guest to return it or they will be charged. 3. Additional guidelines include always reminding guests of the consequences for damaged or lost items, ensuring items are promptly delivered within agreed timeframes, and apologizing for any delayed service.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content

    You might also like

    Housekeeping Department: Isat Hotel Control Form For Borrowed Items

    Uploaded by

    Rhea Mae Onyot Jumarito
    742 views2 pages
    1. The procedure for issuing requested items to guests involves filling out a form with the guest's name, room number, date, and item being issued. The guest must acknowledge and sign the form. 2. A copy of the signed form is given to the front office cashier to attach to the guest's folder, so at check-out they can verify the item was returned. If not returned, the cashier will remind the guest to return it or they will be charged. 3. Additional guidelines include always reminding guests of the consequences for damaged or lost items, ensuring items are promptly delivered within agreed timeframes, and apologizing for any delayed service.

    Original Description:

    Original Title

    lesson 6.docx

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    1. The procedure for issuing requested items to guests involves filling out a form with the guest's name, room number, date, and item being issued. The guest must acknowledge and sign the form. 2. A copy of the signed form is given to the front office cashier to attach to the guest's folder, so at check-out they can verify the item was returned. If not returned, the cashier will remind the guest to return it or they will be charged. 3. Additional guidelines include always reminding guests of the consequences for damaged or lost items, ensuring items are promptly delivered within agreed timeframes, and apologizing for any delayed service.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    742 views2 pages

    Housekeeping Department: Isat Hotel Control Form For Borrowed Items

    Uploaded by

    Rhea Mae Onyot Jumarito
    1. The procedure for issuing requested items to guests involves filling out a form with the guest's name, room number, date, and item being issued. The guest must acknowledge and sign the form. 2. A copy of the signed form is given to the front office cashier to attach to the guest's folder, so at check-out they can verify the item was returned. If not returned, the cashier will remind the guest to return it or they will be charged. 3. Additional guidelines include always reminding guests of the consequences for damaged or lost items, ensuring items are promptly delivered within agreed timeframes, and apologizing for any delayed service.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 2

    Procedure in the issuance of requested items:

    1. In the form, write down the name of the guest, his room number and the date of issue. Check
    the item (whether adaptor, remote control, etc.) Ask guest to acknowledge and sign in the
    form.
    2. Copy of the acknowledgement receipt is issued to the Front Office cashier who attaches it to
    the guest folder/folio so that during check out the cashier can first verify the said item has been
    returned. If not, he shall remind the guest to return it, otherwise he will be charged for it.

    ISAT HOTEL
    Housekeeping Department
    CONTROL FORM FOR BORROWED ITEMS

    Room Number: 202

    Guest’s Name: _Mr. Jonh Smith

    Date: _February 12, 2000_

    Time: 7:30 P.M.

    Issued by: _A. Bush

    Received one (1) unit of

    ________: Remote Control

    ________: Adaptor

    ________: Transformer

    Hair Dryer : Others

    * Always remind the guest the possibilities/consequences whenever the items borrowed are damage or
    loss, should be return on the time indicated at the form.
    * Requested item should be promptly located and delivered within agreed time frames. One may say: “Mr.
    Smith, I will deliver your request in 15 minutes. Excuse me, Sir.
    * If not delivered on time, ask apology to the guest for the delayed service.

    You might also like