Lesson 7

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HOUSEKEEPING FORMS

Here are the different housekeeping forms that a house4keeping attendant must be familiar with.

1. House Status Report (HSR)

This basically contains all the details about the rooms that are vacant and available, occupied, to
be vacated, and out of order.

The HSR is prepared by the housekeeping department and handed down to the front desk to give
them an update on the status of each hotel room. The front desk then assigns rooms to arriving
guests based on the occupancy report. These reports shall be cross-checked and compared to
check discrepancies and to correct them as soon as possible to maximize room revenue.

Specific Parts of HSR:

 Room Summary has the total number of rooms in the hotel, total number of rooms to sell,
rooms that are to be vacated, and the out of order or out of service rooms. This report is a
relevant input for the housekeeping executive to determine which rooms need cleaning.

 Movement has the record of departures and arrivals of guests in rooms. Rooms that will be
occupied during the day due to departures or early departures are also reflected in this report.
The housekeeping department uses this report to ensure that all hotel rooms for selling are
clean.
2. Daily Cleaning Record

This is similar to the daily running sheet that is used in the front desk. It has the list of tasks that
need to be completed during the day. This record determines a housekeeping attendant’s activities
during the duration of his/her shift.

3. Task Cards

These are given in every shift to the housekeeping attendant. These tell all the housekeeping
works that need to be done during the day.

The purpose of the housekeeping report is to see which rooms need cleaning, whether occupied or
vacant, to maintain the cleanliness of the hotel and maximize its room-selling capacity.

OTHER HOTEL FORMS


1. Housekeeping Attendant’s Daily Assignment Sheet

This is a form used by housekeepers or room attendants to record task done during their shift.
After each room is serviced, the room attendant must list down the time they have entered the
room for the room service and log in their time out after completion. The housekeepers will receive
this form after their briefing in the morning before they can start their daily task.

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