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A Cross-Cultural Study On The Experience and Self-Regulation of Shame and Guilt PDF
A Cross-Cultural Study On The Experience and Self-Regulation of Shame and Guilt PDF
CHANG SU
DOCTOR OF PHILOSOPHY
YORK UNIVERSITY
TORONTO, CANADA
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Canada
Abstract
The goal of this research was to compare differences in the experience and self-
adaptive) and Canada (an individualist and supposedly guilt-based culture, where shame
is seen as maladaptive). Shame and guilt are strong negative emotions that arise when
people are aware that their self, or their behavior, may be evaluated negatively by others.
Most previous research focused on shame and guilt studies within each culture, and
seldom have comparison studies been done between Western cultures and Eastern
cultures. People in Eastern and Western cultures may differ in their experiences of shame
and guilt because they come from cultures with different kinds of self-construals
(interdependent and independent, respectively). I proposed that the nature of one's self-
construal will have consequences for both the experience and self-regulation of these
participants from China and Canada might recall or generate different situations for
different types of shame and guilt, and whether their self-regulation of shame and guilt
might also differ. In Study 1, there were 39 adults from mainland China (MC) and 34
adults of European descent from Canada (EC). Participants were presented with five
types of shame concepts (xiu chi, can kui, diu lian, xiu kui, and nan wei qing) and four
types of guilt (neijiu 1- harm to others, neijiu 2 - trust violation, zui e gan, andfan zui
gan), which were based on Mandarin shame and guilt categories. Participants were asked
to describe situations that would elicit each concept. The responses were coded into
IV
themes, which were organized into eight higher order categories. The data were also
coded in terms of three dimensions based on earlier research ("public" versus "private",
"self' versus "action" and "withdrawal" versus "repair"). Both cultures had "breaking
norms/rules" higher order categories. Chi-square analyses suggested that the main
difference between cultures was in the higher order guilt category of "other's improper
actions", ECs were more likely to associate guilt feelings with other people's improper
actions than MCs were. Moreover, within cultural differences between shame and guilt
were also found. First, situations eliciting these emotions were more likely to be public
than private when MCs were experiencing shame, but not this was not true for guilt. ECs
experienced both guilt and shame primarily in public situations rather than private
situations. Second, MCs focused on blaming themselves more in shame situations than in
guilt situations. MCs focused more on blaming their actions in guilt situations than in
shame situations. However, ECs in both guilt and shame situations still focused on
blaming their actions rather than the self. Third, ECs focused on social withdrawal rather
than repairing behaviours in shame situations, but focused on repairing behaviours rather
than social withdrawal in guilt situations. Study 2 was a pilot study to create two
representative scenarios for each of the nine shame and guilt terms. Chinese (N = 3) and
European (N = 2) adults in Canada were provided with three scenarios based on the most
frequent themes from Study 1 for each of the five shame and four guilt categories and
were asked to order these scenarios in terms of how well they described their respective
concepts of shame and guilt. The eighteen most representative scenarios were selected,
V
two for each of the nine concepts. In Study 3, we addressed the effect of cultural
Canadian Chinese (N = 86), and international Chinese students in Canada (N = 65) and
mainland Chinese students (N = 69). We hypothesized that there would be main effects
scales were modified to create a 12-item Shame and Guilt Self-Regulation Scale (SGSRS)
scale that captured both Chinese and North American responses to shame and guilt.
Participants read the 18 scenarios created in Study 2, and rated how they would respond
to each scenario using this scale. Mainland Chinese endorsed more positive approach (i.e.,
problem focus coping, support seeking) to the guilt and shame scenarios than Chinese
Canadians and European Canadians. Gender differences also emerged, women endorsed
more positive approach strategies to shame than men and less withdrawal (denial).
Regression analyses showed that interdependent self-construal, but not independent self-
others and responses to shame, suggesting that personality variables like interdependent
shame problem focused coping, cultural norms and immediate environment clearly still
play a large role in affecting the responses to these self-conscious emotions. These
findings suggest that culture affects self-regulation through both norms and personality
VI
Acknowledgments
I am very thankful to many people for their generous help in many stages of
research and writing of this dissertation. First of all, I would like to thank my great and
wonderful advisor, Dr. Michaela Hynie for her continuous encouragement, support and
helpful guidance and her tons of work for the modifications, made me overcome my life
difficulties and keep working on this dissertation in the past years. I am also thankful to
Dr. Richard Lalonde and Dr. Mary Desrocher for serving on my dissertation committee
and for their helpful and valuable feedback and their kind social support.
who have encouraged and supported me. I thank my previous colleague Lianrong Guo,
who helped me and collected data with me in China, Dr. Bill Chris, Chinese literature
class instructors in York University, Dr. Rebecca Jubis, and URPP people for their help
to recruit part of participants and all the participants who attended to this research. I thank
Tingju Zhu, Marilyn Valenti, Dan Su, and Sophie Mo to do the coding and calculations. I
thank my friends Stephanie Mears, Pam Stalks, Christina Bali, Gabe Scioli, Yun Ma,
Dong Yan, Xiaojing Zhang, Fengzhen Zhou, Yu Ye, Hong Liu, Yan He, Xiaodai Cha,
Ruiping Guo, Yan Lu, Zhen Yu, and many Mandarin teachers for their support. In
particular, I would like to thank my two side parents to support me to fulfil these years'
studies. Finally, I would like to express my deep gratitude for my husband George Gang
Chen for his invaluable support with his direct help in translations, coding, and his
suggestions, his boundless physical, emotional support and help in my daily life, and my
two lovely children my son David and my daughter Amanda. Thank you all very much!
VII
Table of Contents
Abstract IV
Acknowledgments VII
List of Figures XV
General introduction 1
Study 1 20
VIII
The purpose of study 1 34
Methods 36
Participants 36
Materials 37
Procedure 37
Data analysis 38
Results 41
The length of the description of types of emotions (overall shame and guilt) by gender
Main themes of all the categories of guilt in Chinese participants and European Canadian
participants 41
Main themes of all the categories of shame in Chinese participants and European
Canadian participants 43
Higher order categories from guilt and shame scenarios in Chinese participants and
IX
Discussion 81
Introduction 99
Methods 99
Participants 99
Materials 98
Results 108
Discussion Ill
X
Ratings of the problematic scenarios 113
Study 3 117
Hypothesis 2: There will be a main effect of gender on responses to shame and guilt
131
by self-construal 131
Methods 133
Participants 133
Procedure 135
Materials 136
Results 145
self-construal 145
XI
Effects of culture on responses to shame scenarios 150
Discussion 170
self-construal 177
References 188
Footnotes 212
XII
Appendix H: Group factor loadings for self-regulation of guilt and shame 236
XIII
List of Tables
Table 1: Concepts and explanations of shame and guilt in Mandarin and English 26
Table 2: Frequencies of higher order categories of guilt and shame in two cultures....46
Table 3: The three most frequent themes for each category guilt and shame 100
Table 4. The rankings (percentage) of three scenarios for each category of shame and
guilt 109
culture 149
culture 150
XIV
List of Figures
Figure 3: Interaction between context (public vs. private) and emotions in Chinese
Participants 56
58
59
Figure 6: Interaction between context {public vs. private) and emotions (shame vs. guilt)
Figure 9: Interaction between self versus action and emotions (shame vs. guilty in
Chinese Participants 66
Figure 10: Self versus action dimension of guilt in European Canadian participants
67
Figure 11: Self versus action dimension of shame in European Canadian participants
69
Figure 12: Interaction between self versus action and emotions (shame vs. guilty) in
XV
Participants 71
participants 74
Figure 15: Interaction between response (withdrawal vs. repairing action) and emotion
participants 76
Participants 78
Figure 18: Interaction between response (withdrawal vs. repairing action) and emotion
Scenarios 156
Figure 21: Mediation of Relationship between mainland Chinese and shame problem
XVI
"Men cannot live without shame. A sense of shame is the
Confucius (551- 479 B.C.E.), one of China's best known philosophers said: "A
person must restrain his behavior with a sense of shame." Confucius also said, "Knowing
shame is akin to courage." According to Confucius, a person must know shame in order
to reflect upon his or her faults and aspire to improve morally. A person who knows
shame will be courageous enough to face their own mistakes and conquer them. As this
quote shows, shame is seen as a desirable state in China, and as essential to moral
Shame and guilt are painful self-conscious emotions that are pervasive affects in
our daily lives. They are universal emotions that are among the most painful of human
experiences (Ho, Fu, & Ng, 2004). Both of these emotions frequently result from moral
transgression or the violation of social norms or rules (Fischer & Tangney, 1995). For
this reason, shame and guilt function as mechanisms of social control by helping to
regulate and subtly shape people's social behavior to adapt to the moral standard of their
society. Shame and guilt guide individuals toward the internalization of social standards
and the regulation of their behaviour to be consistent with them (Baumeister, Stillwell, &
Heatherton, 1994; Bedford, 2004; Parker, 1998). Moreover, the experience of shame and
relationships (Keltner & Harker, 1998; Parker, 1998). Thus, these negative self-conscious
emotions may strengthen social relations and reduce the likelihood of rejection by others
(Hynie, MacDonald, & Marques, 2006). Society therefore needs these emotions to keep
1
Differences between Shame and Guilt
The difference between shame and guilt puzzles most North Americans since the
terms "shame" and "guilt" often have been used interchangably, and theorists have
disagreed about whether they are in fact distinct emotions (Hynie, et al., 2006). In fact,
experiences of shame and guilt are often intertwined (Harper & Hoopes, 1990). However,
a growing body of research has demonstrated their unique qualities. Shame and guilt are
Wiest, & Swartz, 1994; Tangney, 1999; Tangney & Dearing, 2002; Tangney, Miller,
Helen Block Lewis (1971) was perhaps the first to state that the difference between
shame and guilt focuses on the different roles and functions of the self. Guilt is
al., 1996; Tangney & Dearing, 2002). Guilt is a negative feeling of responsibility or
remorse for having done something (Hoffman, 1998). It has been proposed that guilt is
primarily a private experience in which the feelings of guilt do not generally need an
audience (Qian & Qi, 2002); we experience guilt when our conscience, our inner voice,
speaks to us. Guilt involves self-criticism for a specific action (Lewis, 1971). Research in
U. S. contexts suggest that experiencing guilt leads to higher self-esteem and increases in
empathy and perspective taking, and is associated with variables that relate to
maintaining strong interpersonal bonds (Leith & Baumeister, 1998; Tangney, 1998).
Guilt is generally a less painful or devastating experience than shame although people
experiencing guilt often think of the wrongdoing over and over, wishing they had
2
behaved differently or could somehow undo the deed (Kubany & Watson, 2003; Tangney,
1998).
In contrast, shame is more self-focused than guilt and pertains to a belief that one
1996; Tangney & Dearing, 2002). It involves strong self-deprecating evaluations of the
entire self that are associated with a feeling of helplessness, worthlessness, and
powerlessness (Anolli & Pascucci, 2005; Fischer & Tangney, 1995; Tangney, 1994).
individual responds to negative events by saying such things as "I feel like a failure." or
"I am a bad person." (Kubany & Watson, 2003); shame is therefore a highly painful state
(Tangney, 1995).
contexts. Guilt motivates individuals to redress the violation and repair relationships.
Feelings of guilt are actually fairly optimistic and adaptive because of their involvement
with empathetic concern (Tangney, 1994). This other-oriented empathy may motivate
individuals towards actions that repair or redeem the violation, strengthen interpersonal
relationships, and undo harm through actions like confessing or apologizing (Tangney,
often related to healthier social and emotional functioning in Western cultures (Tangney,
3
People's reactions to shame are more intense than to guilt. They feel lonely and
angry with themselves (Xie & Qian, 2000) and fear being humiliated, ridiculed or
laughed at (Li, Wang, & Fischer, 2004). The person experiencing shame feels exposed,
which leads them to desire to escape, to hide or to sink into the floor and disappear
sense of passivity in correcting the perceived mistakes (Hoffman, 1998; Tangney &
Dearing, 2002). Shame therefore motivates an individual to withdraw from contact with
others (Frijda, 1987; Tangney, 1995). Experiences of shame in Western cultures are
pessimism, suicide attempts, drug use in both adolescents and adults, maladaptive and
non-constructive responses to anger, negative cognitions about oneself, social anxiety and
social avoidance (Anolli & Pascucci, 2005; Lutwak & Ferrari, 1996; Tangney, 1994;
Shame and guilt also differ in the range of conditions which can elicit them. It has
been argued that there are many more situations that lead to shame than to guilt. Research
suggests that guilt arises primarily in relation to events that involve a violation of moral
order (Lindsay-Hartz, 1984). However, shame can arise from both moral transgressions
as well as non-moral situations. One can feel ashamed of not only one's thoughts and
actions (e.g., invasions of personal privacy), but also of one's body (e.g., lack of
attractiveness), incompetence (e.g., not trying one's best; a failure to live up one's ego
ideal), one's humble condition in life (Li, Wang, & Fischer, 2004), feelings of inferiority
(Ferguson & Stegge, 1995), disappointment, social snubs, sexual rebuffs, and socially
4
inappropriate behaviour (Taylor, 1985). However, others note that it is very difficult to
identify situations that elicit only one of these emotions, because the distinctions between
shame and guilt may be subtle (Sabini & Silver, 2005), and shame and guilt often are
Most of the above considerations of shame and guilt are related to a Western
cultural perspective. However, although shame and guilt are believed to be universal
emotions, some research suggests that there may be cultural differences in how shame
and guilt are experienced and expressed (Bedford, 1994), because cultural beliefs and
Historically, some scholars who studied cultural differences in shame and guilt
argued that cultural differences in these two affects exist between Western and Eastern
countries (Benedict, 1946; Kluckhohn, 1960). They argued that societal order depends on
two punishing strengths (Benedict, 1946; Mead, 1937). One is internal punishment,
which is the feeling of guilt; the other is external punishment, which is the feeling of
shame. According to these scholars, different cultures tend to rely more on one form of
societal control than the other. Western countries are typically described as guilt cultures.
These cultures advocate individualism, not bending to power, continuously seeking self-
control, and self-supervision. Freedom is the most important component for these
cultures, and Western individualism is premised on the concept of personal rights, rather
than personal duties or social goals. The dominant values are concepts like: you are
responsible for yourself; follow your own conscience; and meet your own needs (Triandis,
5
Bontempo, Villareal, Asai & Lucca, 1988). Therefore, individuals are expected to
focusing on internal standards and control, is naturally associated with these values.
On the other hand, Asian and other non -Western cultures are typically described as
shame cultures. These cultures emphasize collectivism, which pays much more attention
& Weldon, 2003). Non-Western cultures emphasize concepts like bringing honor to your
group; being loyal to your family, nation, and company; showing respect to elders and
seniors; and not criticizing others publicly (Triandis, Bontempo, Villareal, Asai, & Lucca,
1988). Shame, with its focus on others' negative evaluation, is hypothesized to be more
consistent with these collectivist values. Thus, it is proposed that cultures differ in the
Other research suggests that there may be different triggers for guilt and shame, in
Eastern cultures and Western cultures. For instance, empirical research found that
Japanese patterns of guilt are related to failure of responsibility and failures to achieve
positive goals (De Vos, 1974; Lebra, 1988) or particular capabilities that Westerners do
not recognize (Bedford, 1994). Similarly, in Chinese culture, guilt may be elicited by a
lack of capability, because the Chinese experience a strong sense of duty and obligation
to family and group, which is not typically observed to be a cause of guilt in Western
culture (Bedford & Hwang, 2003). Thus, there is reason to believe that guilt and shame
6
The Importance of Shame in Chinese Culture
China is the biggest of the East Asian countries and has a traditional Confucian
culture. Chinese culture has been influenced by Confucian thought for over two thousand
years (Zhu, 1992). Confucian ethics are based on concepts of personal duties and social
goals rather than on personal rights. This ethical approach advocates a moral system
(politeness), zhi (wisdom), and xin (trust) are very important moral norms in Confucian
educational and moral philosophy. Confucian values stress the importance of good
According to Confucius, an orderly and peaceful society requires that every person
should attempt to be perfect by leading a virtuous life, being modest and humble, and
constantly monitoring one's conduct. This modesty comes along with self-criticism. For
example, Confucian's famous student Zeng Shen, was put forward as a good example for
engaging in introspection many times throughout the day (Did I do my best to help others?
Was I honest with all others? Did I go review the materials teacher presented?)
(Goethals, Sorensen, & Burns, 2004, pl22-126). Individuals are encouraged to become
aware of their faults through self-examination so that they may correct themselves (Neff,
Pisitsungkagarn, & Hsieh, 2008). Confucian thought is highly valued by Chinese society
as it supports and maintains harmony between people, thereby protecting the stability of
society. Even now in the People's Republic of China, there are the "Ba Rong Ba Chi"
(eight honors and eight s h a m e s ) w h i c h were developed for all Chinese citizens by the
7
current Chairman Hu Jintao for social harmony. They are an official set of moral
concepts and the core value system for the whole society.
and self-development. In this context, shame is highly elaborated and organized in China;
it is an essential social and moral emotion and a virtue (Li et al., 2004). While some
cultures, and much of Western psychological research, may regard shame as harmful and
undesirable to people's health, feeling bad about one's self in China is very normal
(Crystal et al., 2001). Mencius (371-298. B.C.E.), who was an itinerant Chinese
philosopher and sage and one of the principal interpreters of Confucianism said, "Human
beings must not live without shame. True shame is not to know shame at all."
Shame and guilt are used as a prominent technique of social control and child
rearing in China (Fung, 1999; Fung & Chen, 2001; Li et al., 2004). For example, parents
often use phrases such as Llzhen diu lian" (shame on you) or "w xiu bu xiu" (Aren't you
ashamed of yourself ?) when children transgress. Chinese children are frequently judged
and criticized by parents using this parenting method in order to correct their behaviours
guilt come from findings that Chinese managers in Hong Kong are more likely to use
shame to resolve conflicts than are U.S. managers (Tinsley & Weldon, 2003). In contrast,
U.S. managers are more likely than Hong Kong Chinese managers to use shame to punish
their employees.
8
The notion of shame in China is associated with the term "face". Chinese people
are very dependent on their relationships with others, and maintaining one's identity in
the social hierarchy is a duty that is connected to moral beliefs (Hwang, 2001). Social
scientists have distinguished two Chinese concepts of face, based on two different sets of
judgmental criteria: mainzi, achieved through success; and lian, which represents the
confidence of society in the integrity of one's moral character (Ho, 1994). Traditional
Chinese people think lian (face) is very important. They cannot live their lives without
respect (Bedford, 2004). Avoiding "losing face" in China is more important than "gaining
face"; it is shameful to have one's social identity rejected (Ho, 1994). Lian and its loss
are both social judgments, which therefore require public exposure of one's transgression.
Losing face means you will not be accepted by the community or get support.
In China, people distinguish many nuances to shame and guilt. The terms are wider
in intensity, content and styles of expression than those of English speaking countries
(Bedford, 2004; Xie & Qian, 2000). Wang and Fisher (1994) have tabulated more than
150 words for varieties of guilt, shame and embarrassment in Chinese, but only a few
dozen at most in English. Negative self-conscious emotions are related to several Chinese
words, such as xiu (shame), chi (disgrace), xiu ru (humiliation), mi an zi (face and status
in society, face in a figurative sense, as in losing face), and lian (face, which refers to
one's dignity and self-respect) (Ho, 1994; Ho, Fu, & Ng, 2004).
9
Similarly, Bedford (2004) conducted an ethnographic study to clearly establish
Chinese women were asked to generate the Mandarin terms for guilt and shame. Bedford
identified four types of shame concepts: diu lian (loss of face; loss of reputation), can kui
(failure to obtain a personal ideal and may often be connected to failure to carry out a
positive duty), xiu kui (personal failure; stain on the heart; a stronger shame feeling than
can kui) and xiu chi (very deep shame; perceived social failure; transgression of one's
own and others identity). Bedford (2004) also found three main types of subjective guilt
personal responsibility), zui e gan (moral transgression; violation of negative duties; the
feeling of having done something terribly wrong) and fan zui gan (transgression of laws
or rules).
Consistent with the theory that Eastern cultures are shame-based, some researchers
also reported that Asian-Americans experienced more frequent and prevalent shame than
a related vein, Chinese parents believe that shame arises earlier in their children than do
American parents. Specifically, Fung et al. (2003) revealed that all parents in their study
of Chinese and American parents believed that their children understood shame and the
concepts of right and wrong by preschool age. However, Chinese parents tended to
believe that an awareness of shame emerges earlier than the ability to tell right from
wrong, whereas most parents from the United States believed the opposite.
Shame also appears as a basic emotion family in China, but not in the United
States (Fung, 1999). Li, Wang and Fischer (2004) used self-focus, which included guilt,
and other-focus, which included embarrassment, to identify the terms for shame and to
describe actual shame experiences. Based on these findings, they stated that shame in
Chinese culture had 113 shame-related terms. It is a kind of hyper-cognized emotion, one
that is highly dependent on people's cognitive appraisals. In support of this idea, it has
been found that the Chinese language is far richer in shame terms than is English, where
the definitions of shame are more narrow and extreme (Bedford, 1994; 2004; Goffman,
1962).
Cultural differences have also been observed in the details of how shame and guilt
are experienced. In a study with Chinese college students, Xie and Qian (2000) found that
there were no significant differences between shame and guilt among items related to
personal capabilities, which differed from findings with Western samples. In Western
samples, shame was connected with a negative evaluation of personal capability, and it
was assumed that only those who were very weak and incapable felt shame (Goffman,
1962). Xie and Qian (2000) also found that, among the Chinese, both shame and guilt
could be experienced in situations with or without other people, which differs from what
Other research, however, does not find such clear distinctions by culture. In a study
with American university students, Frank and his colleagues (Frank, Harvey, & Verdun,
written based on five types of shame {xiu chi, xiu kui, diu lian, can kui and nan wei qing)
11
and two types of guilt (shang hai ta ren (harm to others) and wei bei xin ren (trust
violation)). Each scenario was followed by the statement "If I were in the situation
described in the scenario above, I would feel" and followed by a list of 28 affect
descriptors, such as helpless, and embarrassed (24 scenarios were intended to capture
shame and 4 were intended to capture guilt) on a scale from A— very strongly to D — not
at all. They found that Americans were as capable as Chinese of experiencing distinct
varieties of shame, even though the distinctions may not arise in everyday life nor be
Qian and Qi (2002) studied the difference between shame and guilt with a Chinese
sample and obtained similar results to those found in Western countries. Namely, "public"
and "private" aspects of the audience influenced guilt and shame in different ways.
"Exposure in public" was more likely to evoke shame feelings, whereas guilt did not
need an audience. "Violation of moral norms" could evoke feelings of both shame and
guilt. "Personal inadequacy" evoked more shame than guilt and, finally, "hurt oneself'
Xie and Qian (2000) asked 305 Chinese college students to recall a specific shame
or guilt event in their life and found that participants experienced more painful feelings
and wanted to flee more from shame situations than guilt situations. They also had more
physical changes and tried to avoid talking about the event in shame situations, all of
which are similar to the Western findings. However, there were no significant differences
between the items related with personal capabilities among those participants recalling
shame and those recalling guilt, which differed from Western findings. Finally, consistent
12
with Western research, Xie (1998) found that shamed college participants were
concerned about "self," namely, one felt himself/herself was hurt during a given event. In
contrast, in guilt-inducing situations, one was concerned about "other", the person one
hurts or on whom one inflicts a negative outcome. Thus, Xie (1998) proposed that
"hurting oneself' aroused shame, and "hurting others" evoked guilt, consistent with
differences in self and other focus found in Western samples (Lewis, 1971; Tangney,
The small number of studies that have compared experiences of shame and guilt
Chinese scholars Wang, Zhang, Gao and Qian (2009) studied cultural differences in
students who were visitors in China for less than one year. They interviewed the
participants and asked them to describe two scenarios that had caused them to feel shame,
to provide the reason the scenario caused shame, and to evaluate how much shame they
felt in these scenarios, from 0 (not at all) to 10 (extremely). All the interview content was
coded according to the emotional, cognitive and behavioral reaction of the shame
experience. The results showed that both Chinese and American students reported shame
experiences with similar intensity in academic, personal relationship, body, and group
shame situations. The expectations of self, peers, parents, teachers or supervisors could
reactions (i.e., heart beats, sweating, face flushing) when feeling shame and had more
cognitive processes related to the shame experience. They also found that, in both
improper behaviours in addition to the negative results, such as avoidance, that shame
experiences brought out. However, Wang et al. (2009) only studied the general term
shame on two small samples of mainland Chinese students and American students who
and guilt for Chinese and North American participants living in China and North
America. Henkin (2004) elicited shame and guilt-inducing situations from mainland
Chinese college students and European American college students and identified
dominant themes. The themes dominant in American shame narratives were: lost control,
ashamed by other's perceptions, and regret. The themes dominant in American guilt
narratives were: deceit, did not do something they should have, knowingly did something
wrong, unfulfilled obligations, and unintentionally hurt others. The themes dominant in
Chinese shame narratives were: poor academic performance, and public embarrassment.
The themes dominant in Chinese guilt narratives were: selfishness and being rude to
others. The theme of regret was equally present in American shame and Chinese guilt
stories. Although Henkin compared American and Chinese shame and guilt concepts, she
only used general concepts of shame and guilt to generate her examples, rather than using
each category of shame and guilt to generate those feelings. Thus, the concepts may not
have been fully explored and it is not clear which type of shame and guilt were being
14
described by the Chinese participants. This suggests that further research may be required
Several researchers have explored gender differences in the experience of guilt and
shame using a range of measures. In adolescence and adulthood, women generally have
stronger feelings of guilt and shame than do men (Lutwak, Ferrari, & Cheek, 1998).
Particularly, the intensity of guilt in women has been found to be greater than that of men
in adolescents and adults (Etxebarria, Isasi & Perez, 2002). Researchers who study adult
samples often find that women report greater feelings of both shame and guilt than men
do when scenario-based measures are used (Bybee, 1998; Evans, 1984; Ferguson &
Crowley, 1997; Ferguson, Eyre, & Ashbaker, 2000; Lutwak & Ferrari, 1996; Walter &
Burnaford, 2006). Other research also showed that boys experienced less shame than girls
(Alessandri & Lewis, 1993). However, gender differences in shame appear to depend on
which instruments are employed to assess feelings; in fact some have reported that men
experience greater degrees of chronic shame than women do (Harder, 1995). Moreover,
Chinese scholars who conducted studies about only shame found that there were no
gender differences in experiencing shame in their samples (Qian, Liu & Zhu, 2001; Zhu,
Many gender theorists argue that women in North American society are socialized
to attend to and be concerned for relationships, and thus are more likely to view
Kashima et al., 1995). Women in American society are more likely than men to construct
15
an interdependent or relational self-view (Cross & Madson, 1997; Markus & Oyserman,
1989). The person with an interrelated self-construal may be more likely than others to
look to relationships as a source of self-esteem (Cross & Madson, 1997; Stein, Newcomb,
& Bentler, 1992). Women, with their more interrelated self-construal, might therefore be
more concerned about interpersonal situations, and their relationship with others, than are
men. Thus, differences in self-construals may at least partially explain the gender
differences that have been observed in North America, particularly in the realm of guilt.
terms of complementary traits. Men were strong and women weak, men smart and
women unintelligent (Brownell & Wasserstrom, 2002; Davis, 2005). The long history of
Mao Ze-Dong's (1893-1976) New China and his proclamation that men and women were
the same greatly elevated Chinese women's status. He famously recited an old Chinese
proverb about women's right: "Nu Ren Ban Bian Tian" or "Women hold up half the sky",
which has been more aspiration than fact. With today's booming economy and more open
society, China has provided more opportunities for gender equality. However, traditional
notions of gender roles persist. For example, in school, boys are engaged in more
physically and mentally demanding tasks than girls, whose activities tend to be of a more
There are also variations in gender roles within China, particularly in rural versus
urban settings (Hannum, 2003). Gender disparities in China are typically concentrated in
16
poor rural areas, and among poor households, where children compete with more siblings
for educational resources. The costs of education are a burden on families, and parents
are more concerned about boys' education in rural areas, so boys absorb more
educational resources (Connelly & Zheng, 2002; Hannum 2002). In contrast, one recent
study of only children in urban China found no gender differences in parental spending
aspirations (Tsui & Rich 2002). There is also variation in gender roles between mainland
China and Taiwan. Chinese women in both countries, when compared to men, have more
liberal gender role attitudes, but women in China have more traditionally oriented
To the extent that traditional gender roles can serve to emphasize women's
connectedness to others, and their expression of emotions, they may play a role in the
experience of shame and guilt. For this reason, gender influences on cross-cultural
experiences of shame and guilt were also examined in the present study.
Overview of Studies
In sum, although a small number of studies have explored shame and guilt cross-
culturally (Bedford, 1994; Henkin, 2004; Wang et al., 2009), the results of studies of
Chinese shame and guilt concepts have been inconsistent, and the procedures used have
often differed widely from study to study. We therefore conducted a series of cross-
cultural studies on shame and guilt that addresses these discrepancies and gaps.
This research program included three studies. The general goals of these studies
were to address the experience of shame and guilt in undergraduate students in mainland
17
China and Canada, and to compare the perceptions of and responses to shame and guilt
between these two cultures. In order to explore the full range of possible Chinese shame
and guilt experiences, scenarios for the different kinds of shame and guilt were developed.
situations that would/could elicit five Chinese types of shame and four types of guilt from
Chinese participants who were currently living in mainland China and European
Canadians living in Canada (Bedford, 1994; Frank et al., 2000). I sought to identify the
main themes present in descriptions of the different types of shame and guilt. These
themes were organized into higher order categories and frequencies of the higher order
categories were compared by type of emotion, culture and gender. The descriptions were
also coded in terms of three dimensions along which shame and guilt have been observed
to differ in Western samples (i.e., "public" versus "private"; "self' versus "action";
"withdrawal" versus "repairing behaviour"). Here too, comparisons were made by type of
In Study 2, the goal was to develop three scenarios based on the most frequent
themes in the self-reports of situations eliciting shame and guilt obtained in Study 1.
Ratings of the three scenarios for each category of shame and guilt were obtained in order
to choose the two most representative scenarios. From these ratings, I developed two
typical shame and guilt scenarios for each of the nine terms of shame and guilt. These 18
18
In Study 3,1 addressed and compared responses to these scenarios for European
Canada. The inclusion of Chinese Canadians and Chinese international students allowed
differences in self-regulation could be explained by two variables that are associated with
19
Study 1
The differences between shame and guilt have been explored in several ways, based
on their concepts and their functions. One approach is to examine common themes that
emerge in participants' descriptions of their shame and guilt experiences (Henkin, 2004;
scenarios and ask them how they feel following each event, and then conduct analyses on
similarities and differences in their ratings (Frank, Harvey, & Verdun, 2000). Both of
these approaches will be used in this dissertation. The former approach is more
appropriate for exploring the full range of experiences, whereas the latter requires a pre-
existing knowledge of that range. Given that no research exists that fully documents how
Chinese and North Americans experience the full range of shame and guilt experiences,
the approach in Study 1 will be to have participants describe shame and guilt experiences
that correspond to the full range of possible shame and guilt terms in China.
Although the differences in guilt and shame have been studied for several years
now, the literature on guilt and shame in Western countries cannot provide a complete
picture of guilt and shame in Chinese culture (Bedford, 2004; Bedford & Hwang, 2003).
To the extent that language shapes and reflects cognition and social behaviours (Rafferty,
1974), the relative breadth of linguistic terms for shame in Mandarin suggests that shame
English speakers typically use only a small number of categories in describing shame
(Frank et al., 2000), Chinese culture has a continuum of levels of shame ranging from the
20
equivalent of very mild embarrassment to utter mortification, each with distinct terms
associated with them (Wilson, 1973). However, past studies exploring the types of
situations that induce the negative feelings of shame and guilt typically used the single
simple terms of xiu chi (shame) and neijiu (guilt) (Henkin, 2004; Lewis, 1971; Tangney,
1992). As noted earlier though, there are some studies that have described and identified
subsets of shame and guilt that occur in Chinese culture (Bedford, 2004; Bedford &
Bedford (2002) conducted an ethnographic study to identify the Mandarin terms for
guilt and shame and to establish clearly the dimensions of the experiences of guilt and
shame including the characteristic patterns of behavior, transformation of self, and values
highlighted by these emotional experiences for Chinese people. Three main types of guilt
were identified (neijiu, zui e gan and fan zui gari) along with four types of shame {diu
In a subsequent study, Bedford (2004) asked 34 women (age 24-31 year-old) from
middle-class families in Taiwan to answer two questions, "What do you think of when I
say the word shame?" and "What do you think of when I say the word guilt?" and they
then just freely talked about their feelings. Three main types of subjective guilt emerged:
neijiu (failed personal responsibility), -zui e gan (moral transgression) and fan zui gan
(law/rules transgression); and four main types of subjective shame emerged: diu lian (loss
of face), can kui (failure to obtain ideal), xiu kui (personal failure), and xiu chi (social
failure). For each type of guilt and shame, many aspects of the concept were touched
upon, such as the definition, target, ways to cause the emotion, whether an audience was
21
required, whether it was personal or universal, and the target of the emotion (of self/for
other). The results showed that all three types of guilt contained the notion of different
types of responsibility, and the common aspects of the different types of shame
Further evidence of the complexity of shame and guilt was obtained by Gore and
Harvey (1995). Gore and Harvey had 280 American undergraduate students from the
a five-point scale of how good or bad a portrayed event was. Five clusters containing all
30 scenarios were obtained. The clusters revealed three guilt clusters including
impersonal transgression, harm to another person and trust violation. The clusters of
While the different types of shame and guilt are associated with distinct terms in
Chinese, there is evidence to suggest that North Americans also distinguish between
different types of shame and guilt. Frank et al. (2000) developed a study based on
Bedford's characterizations of the five forms of shame. They drafted scenarios intended
to evoke diu lian, can kui, xiu chi, xiu kui and nan wei qing shame feelings, and also
added scenarios for two guilt factors. These two guilt concepts were shang hai ta ren
(harm to another person), and wei bei xin ren (trust violation), which were derived from
a study by Gore and Harvey (1995). Their American participants responded differently to
the different types of shame and guilt. Thus, shame and guilt appear to be
multidimensional constructs in both China and North America, although the exact
jiu-1— guilt about harming another person, neijiu-2— guilt about a trust violation, zui e
gan — moral transgression and fan zui gan — law/rule transgression) and 5 types of
shame (xiu chi — social failure, can kui — failure to obtain an ideal, diu lian — loss of
reputation, xiu kui — personal failure and nan wei qing — embarrassment). These are
described below.
Although three types of guilt were identified by Bedford (2004), one of them was a
general term for guilt, which is neijiu in Chinese. We therefore decided not to use this
term, since it seemed to be a superordinate guilt category. Frank et al. (2000) had two
specific guilt terms which differed from those of Bedford, which were shang hai ta ren ~
- harm to others, and wei bei xin ren — trust violation. We decided to utilize the two
terms from Frank et al., and the two terms from Bedford, and to generate four specific
guilt concepts. Namely, these are neijiu 1 {shang hai ta ren — harm to others), neijiu 2
{wei bei xin ren — trust violation), zui e gan (moral transgression) and fan zui gan
Interestingly, two of the concepts share the same linguistic term {neijiu),
suggesting that the distinction between these different kinds of guilt in Mandarin may not
be as clear as the distinction between the other guilt concepts, although each had a
different word associated with it suggesting that they are unique and separable concepts
in Chinese culture. On the other hand, just as past research suggests that North Americans
can distinguish between different types of shame and guilt despite lacking different terms
for these concepts, so too Chinese participants may distinguish between these two
The following are the definitions of the different concepts of each category of guilt.
Nie jiu-1—harm to another person - shang hai ta ren (Frank et al., 2000) is failure
responsibility and hurting somebody; feeling sorry and the sense of owing others.
Neijiu-2—trust violation - wei bei xin ren (Frank et al., 2000) is failure to uphold
trust from others and awareness of the negative consequences that happen to a person
who asked for your help and did not receive it. It is related to internal feelings of
obligation.
Zui e gan (Bedford, 2002, 2004) is the feeling of personal moral transgression. It is
having done something terribly wrong, although not of being evil or inferior. It arises
through violation of negative duties. It can be a much stronger feeling of guilt than the
two kinds of neijiu, but it's not like breaking a law. Rather, it is more likely to be
Fan zui gan (Bedford, 2002, 2004) concerns social responsibility. As a member of
society one should obey the rules established for everyone's benefit. It is the feeling of
breaking a law, having committed a crime or broken a rule that all society members must
obey. It generally entails violation of negative duties and is a way of processing norm-
24
violation into self-punishment. It is experienced more strongly than zui e gan, which is a
violation of internal standards. In contrast, fan zui gan is the transgression of external
obligations. Nonetheless, it is an impersonal guilt, not felt toward people, but rather it is
the internal recognition of breaking a requirement (Bedford & Hwang, 2003). Moreover,
individuals need only believe that they are breaking a rule or a law, regardless of whether
In sum, all four types of guilt (neijiu-1, neijiu-2, zui e gan and fan zui gan),
include a sense of responsibility. The two neijiu terms represent two different types of
guilt and imply responsibility to another person. Zui e gan is moral responsibility to
others more generally. Fan zui gan concerns social responsibility in a more abstract sense.
The intensity of guilt depends on the degree of the violation. Fan zui gan is more severe
than neijiu-1, neijiu-2 and zui ge gan. All four types of guilt are aroused as a result of
one's own behaviour. They are all associated with a sense of indebtedness (see Table 1).
The central issue of the shame emotions is identity. The five types of shame are xiu
chi, can kui, diu lian, xiu kui, and nan wei qing (Bedford, 2004; Frank et al., 2000). The
following are the definitions of each category of shame (see Table 1).
Xiu chi (Bedford, 2004; Frank et al., 2000) is the strongest feeling of shame and is
perceived as a social failure. It is a very deep shame, associated with the violation of
social norms and described as the feeling of having a stain on one's face. It is the result of
an act that easily gets universal condemnation when other people find out about it.
Can kui (Bedford, 2004; Frank et al., 2000) is a mild feeling of shame, perhaps
25
Table 1
Linguistic terms and definitions of shame and guilt in Mandarin and English
26
even a wistful feeling. It is a combination of shame and regret that one did not do
something better. It involves failing to attain a personal ideal or meeting another person's
ideal rather than the actual transgression of a standard. It may often be connected to a
failure to carry out a positive duty. The essence of the negative affect derives from having
let down another person. For instance, this shame might be felt by a student who does not
prepare an oral presentation properly, which then goes poorly. This student might feel
can kui after the presentation as he recalls the event while on his own (without other
people around).
Diu lian (Bedford, 2004; Frank et al., 2000) is about a loss of face that indicates
loss to a person's dignity or self-respect in front of other people or loss of standing in the
"losing face" in public (Locke, 1998). Losing face involves public embarrassment and is
Xiu kui (Bedford, 2004; Frank et al., 2000) is when one discovers a negative aspect
a heavy stain on the heart. People who experienced xiu kui feel marked as deficient in
Nan wei qing (Frank et al., 2000) means embarrassment due to social impropriety.
It is mild, situation-specific and transient. It is also associated with the tendency to wish
subcategories of shame because of past research that has categorized it as such. However,
past research has also distinguished embarrassment from general guilt and shame.
Embarrassment is the least negative and the most fleeting of the three emotions. Ho, Fu
and Ng (2004) stated that shame is commonly accompanied by the fear of being
humiliated, ridiculed or laughed at; guilt is elicited by inner conscience and a feeling of
owing somebody and wanting to apologize; embarrassment is more likely than guilt, and
rate), and is closely related to the personality traits of bashfulness and shyness. According
to these authors, unlike shame, embarrassment touches the outer social self, but does not
penetrate the inner private self. Guilt and shame are therefore more enduring than
embarrassment.
In sum, all the shame concepts relate to "face", either in fear of losing face or a
moment when face is already lost. The intensity of shame depends on the nature of the
violation. Among these five categories of shame, xiu chi is a stronger deep shame feeling
than can kui, diu lian and nan wei qing. The five types of shame include common
experiences such as exposure, inadequacy and concern with identity although they differ
In contrast to the categorical approach to differences between and within shame and
guilt, described above, research has also suggested that shame and guilt can be
28
perspective, namely whether there is an audience present. In theoretical work on shame
and guilt, shame was initially viewed as a more "public" emotion than guilt, namely,
shame was thought to only be experienced when one's transgressions were made public
(Benedict, 1946). It was argued that shame arises from public exposure (facing an actual
audience) and public disapproval. On the other hand, guilt was believed to be a more
many empirical studies have failed to support this public-private distinction; it appears
that shame and guilt can both be experienced in either public or private (Tangney et al.,
1994; Tangney et al., 1996; Tangney & Dearing, 2002), although shamed people may
feel more exposed, and shame is more easily experienced than guilt when others are
Research with Chinese samples has mirrored the findings with Western samples.
For example, Xie and Qian (2000) found that Chinese college students could experience
shame and guilt in both private and public situations, whereas Qian and Qi (2002) found
that participants felt more shame with others but reported feeling guilt with or without
others present. Thus, there is some research that suggests that in both China and North
America, both shame and guilt can be experienced in either private or public, but shame
research that has directly compared Chinese and North American experiences.
Linking this dimension to the Chinese concepts of shame and guilt, diu lian and
nan wei qing are easily generated in public situations where there are audiences present,
although they can also be generated in private situations, where there is no audience
29
present. Can kui, xiu chi and xiu kui should be generated less often in public than diu lian
and nan wei qing, especially can kui, which seems to be a private type of shame. Based
on the definitions of the types of guilt, neijiu 1- harm to others is easily generated in
public, neijiu 2- trust violations, zui e gan — moral transgression and fan zui gan —
Helen Block Lewis (1971) stated that the difference between shame and guilt is a
function of their differences in the role of the self in terms of how one evaluates negative
"The experience of shame is directly about the self, which is the focus of
evaluation. In guilt, the self is not the central object of negative evaluation,
but rather the thing done or undone is the focus. In guilt, the self is
negatively evaluated in connection with something but is not itself the focus
Generally shame involves a fairly global negative evaluation of the self (Tangney
& Dearing, 2002), it is experienced as a reflection of a bad self. With this painful scrutiny
of the self, the individual sees him/herself as a bad person, and experiences a feeling of
loathing against the entire self (Lewis, 1971, 1985; Morrison, 1996; Tangney, 1991). As a
result, the individual is concerned about his/her own feelings rather than those of the
person who has been violated. Individuals experiencing shame are likely to feel disgust
and aversion towards themselves and lack the feeling of pride. Thus, shame focuses on
negative evaluations of one's self ("/ did that horrible thing") and shame is often viewed
30
as more devastating to people's self-concepts and self-esteem than guilt. When people
attribute their transgressions to their global and stable self, they experience shame (Lewis,
Dearing, 2002). It is an emotion associated with behaviour that violates internal standards
("I did that horrible thing") rather than self (Lewis, 1971, 1992). When people attribute
their transgressions to transient actions or states, they experience guilt. Guilt doesn't
affect one's core identity, the self remains basically intact (Anolli & Pascucci, 2005;
Fischer & Tangney, 1995; Lewis, 1971). Although most research suggests that guilt
focuses on actions rather than the self (Lewis, 1971), some studies have found there were
no significant differences between blaming the action and blaming the self when people
experienced shame and guilt (Tangney, 1993; Tangney, Miller, Flicker, & Barlow, 1996).
to study the distinction of self versus behaviour focus. They coded participants'
counterfactual thinking responses to shame and guilt according to whether aspects of the
self, behaviour, or situation were "undone" (e.g., "If only ...."). They found very strong
support for Lewis' (1971) claim that shame and guilt differ in focus on self versus
behaviour. People tried to "undo" aspects of the self more often when the events were
associated with shame experiences, and more often tried to "undo" aspects of their
Very interestingly, mainland Chinese scholar Xie (2000) also used counterfactual
31
factors or behaviour factors when they tried to change a shame or guilt event. She found
that Chinese participants experiencing shame wanted to change their actions rather than
their self, and there was no difference in changing self between the shame and guilt
groups. Thus, this difference between shame and guilt, which seems to be quite well
established in North American samples, may not be as relevant for Chinese populations.
Linking this second dimension to the Chinese concepts of shame and guilt, it is not
easy to identify which types of shame focus on the self or focus on behaviours; it is hard
to determine the evaluations of blaming self or one's behaviours from the definitions.
However, based on the definitions of the types of guilt, neijiu 1 - harm to others is more
easily focused on blaming one's actions than neijiu 2 - trust violations, zui e gan —
The last hypothesized difference between shame and guilt is that individuals
experiencing shame have the desire to hide and escape whereas those experiencing guilt
have a desire to correct their actions. When experiencing shame, the individual feels
inferior and incapable of completing the task at hand, feels exposed and is concerned
(Tangney & Fischer, 1995); the individual experiencing shame often feels the need to
hide, escape or avoid others, and has the desire to sink into the floor and disappear. With
guilt, the individual often wishes to engage in some sort of corrective action, like
compensatory actions, and to repair the damage done. However, the previous findings
were obtained with Western samples. As noted earlier, the motives associated with shame
32
may differ in collectivist and individualist cultures, and in particular, may differ between
European Canadians and Mainland Chinese. One might imagine that people from a
culture that places emphasis on shame to correct behavior (i.e., China) would be less
likely to focus on hiding and withdrawal following shame and be more focused on
Linking this third dimension to the Chinese concepts of shame and guilt, the
definitions of diu lian and nan wei qing suggest people can easily respond with
withdrawal behavior rather than responding with corrective behaviour. Based on the
definitions of the types of guilt, neijiu 1 -shang hai ta ren (harm to others) is easily
focused on using withdrawal to respond than neijiu 2 - wei bei xin ren — trust violation,
zui e gan — moral transgression and fan zui gan — laws/rules transgression.
One way researchers have explored the experience of shame and guilt is by asking
participants to recall situations that had elicited shame and guilt and write descriptions of
these situations (Dahl, Honea, & Manchanda, 2003; Etxebarria, et al., 2002; Henkin,
2004; Tangney, 1992). For example, Tangney (1992) studied the situational determinants
of shame and guilt in young adulthood and has developed scenarios for shame and guilt
based on the themes that emerged in participants' personal reports. Tangney (1992) asked
her participants to describe in writing "three situations in which you are most likely to
feel shame or guilt" (p 200-201). The descriptions were coded by the length, the degree
of specificity, types of grammatical subject (whether it was written in first person, second
33
concern, and types of violations described (omission versus commission). Guilt was
typically induced by specific moral transgressions and involved harm to others. Shame
descriptions were longer and vague, but less specific than guilt descriptions. Shame was
Isasi, and Perez (2002) asked respondents from two age groups (aged 15 to 19; aged 25 to
48) to report their most recent experience of guilt and three things that usually made them
feel guilty, and analyzed the nature of the events that cause guilt. Most of the reported
events were interpersonal, many of them involving close relationships. Thus, having
participants generate examples of their own experiences has been found to be a useful
way of examining the nature of shame and guilt experiences, and will be the method used
in this Study.
Empirical studies on shame and guilt are now quite numerous (Etxebarria, 2000;
Tangney, 1995), but studies directly aimed at analyzing the types of events that elicit
shame and guilt are still scarce. Moreover, although some past studies found differences
between shame and guilt eliciting events, all but one were done in only Western countries
or in mainland China, not allowing for a cross-cultural comparison (Lewis, 1971; Qian &
Qi, 2002; Tangney, 1992; Tangney et al., 1995; Xie & Qian, 2003). Furthermore, the
concepts of shame and guilt in these studies (Etxebarria et al., 2002; Henkin, 2004;
Tangney, 1992) did not provide a full range of shame and guilt concepts to their
34
participants. Past research has suggested that European Americans may also experience
the nine Chinese concepts of emotion, even though the distinct terms are lacking in
everyday life and are not reflected in ordinary English usage (Bedford, 2004; Frank et al.,
2000). Depending on which type of shame and guilt participants choose to describe, one
might get very different results. Thus, a more thorough comparison of shame and guilt
between North Americans and Chinese participants requires examining differences across
The main aim of Study 1 was thus to explore the prevalent themes in Chinese and
European Canadian descriptions of situations that elicit each of the different types of
themes that emerge and in a theory driven way in terms of the three dimensions that are
thought to distinguish shame from guilt in Western cultures: private versus public; self
35
Methods
Participants
45 years (18 women, mean Age = 26.4; SD = 6.5; 18 men, mean Age = 27.8; SD = 8.4;
three respondents did not report their gender), were recruited via e-mail using snow-ball
university teacher living in the North-East of China who passed the request along to her
networks. All of the participants were living in the North-East of China, were raised in
(19 women, mean Age = 25.6; SD = 8.7; 15 men, mean Age = 31.0; SD = 10.2) were
recruited. Twenty-two European Canadian participants (15 females and 7 males) were
University, and completed the survey on-line. Twelve participants (4 females and 8 males)
suburb of Toronto.
To determine which materials to use for the study, t -tests for independent-samples
were performed on the length of shame scenarios and guilt scenarios comparing the two
ways of collecting Canadian data (through URPP or through neighbours). The results
showed that there was a significant difference in the length of shame scenarios (Mean of
URPP = 212.18; Mean of neighbours = 366.17), t(32) = -1.84, p < .05; there was also a
36
significant difference in the length of guilt scenarios {Mean of URPP = 207.86; Mean of
neighbours = 273.83), t{32) = -1.12,p < .05, suggesting that the URPP participants may
not have put as much effort and detail into their responses. Moreover, there was a
significant age difference by sampling method, F ( l , 32) = 122. 54,p < .00, with the
neighbourhood sample being significantly older, suggesting that mature adults could
Materials
and cultural background. Chinese participants were given all the materials in Mandarin,
Participants were given the definition of each type of shame and guilt: five Chinese
shame categories {xiu chi, can kui, diu lian, xiu kui and nan wei qing) and four Chinese
guilt categories {neijiu-1 (shang hai ta ren), neijiu-2 (wei bei xin ren), fan zui gan and zui
e gan) (Bedford, 2004; Bedford & Hwang, 2003; Frank et al., 2000). They were asked to
read each concept definition, in turn, and then write out an example of a situation where
they had experienced the type of emotion described (see Appendix A).
Procedure
mainland China were contacted by e-mail and directed to a website for the study.
Participants were asked to read a consent form and type "I agree" on the consent form on
the web site, and then completed the demographic questions. They were then asked to
recall and describe their own experiences of each of the nine different shame and guilt
37
emotions. After answering all the questions, participants returned the package to the
completed all materials in Mandarin. The survey was translated into Mandarin by the first
Canadian URPP participants completed the survey on-line after being directed to
the survey web site. Participants were asked to read a form and type "I agree" on the
consent form before proceeding. They then completed the demographic questions, and
continued on to the survey. They completed all materials in English. Once completed,
participants pressed the "submit" button and then received a written debriefing and a
For the community sample, the author approached adults who appeared to be of
European origin on the street, briefly explained that she was conducting a study to
develop shame and guilt scenarios for a scale to be used with Chinese and Euro-Canadian
participants, and that she was basing her scenarios on the characteristics that people
recalled from their own experiences. Five people approached declined to participate but
13 agreed. All the participants who agreed to answer the surveys received paper copies of
the survey. Five participants asked the author to also send them electronic copies which
she did. She also asked them to pass the e-mail or survey to other European Canadian
adults who might be interested in participating. All participants answered the survey at
home. After they finished the survey, the author picked it up from their house or they
Data analysis
38
Missing scenarios: A few European Canadian participants (N = 5) did not complete
some of the scenarios. These incomplete narrative descriptions were eliminated because
we could not determine the themes in their incomplete answers. Narrative descriptions
were considered whole stories if they "include an animate protagonist and some type of
causal sequence," (Polkinghorne, 1988, p. 111). After the narratives were screened, the
eligible stories were cut and pasted onto separate index cards. There were a total of 343
stories from Chinese participants and a total of 289 stories from European participants.
There were a few participants who wrote more than one scenario for one of the concepts
reported for the shame scenarios and 151 for the guilt scenarios for the Chinese
participants. For the European Canadian participants, a total of 157 scenarios were
reported for the shame scenarios and 132 for the guilt scenarios.
Two pairs of coders identified the common themes among these different concepts
of shame and guilt in the two groups of participants. Another two coders independently
sorted the responses into the three dimensions for two cultural groups.
For the main themes of shame and guilt, the Chinese data were coded by the author
and a bilingual female coder. For the European Canadian data, the results were coded by
the author and a female European-Canadian coder. The author organized all of the
scenarios from the same concept together so that coders read and coded all scenarios
from each emotion category at one time, before moving on to another concept. The
39
Cohen's kappa coefficient was computed for each condition separately. The inter-
rater reliability for the 5 shame themes in the Chinese data was 0.88, and for the 4 guilt
themes, the mean of kappa was .90. The inter-rater reliability for the 5 shame themes in
the European Canadian data was 0.89, and for the 4 guilt themes was 0.92.
The main themes were then analyzed to look for higher order categories. Two
bilingual female coders were asked to sort the scenarios into these higher order categories.
There were 8 higher order categories. The inter-rater reliability for doing the higher order
categories was 0.88. The data were analyzed by using Chi-square statistics to examine
differences in higher order categories of shame and guilt within and between cultures.
For the three dimensions of shame and guilt, the results were coded by the author
and another bilingual (Mandarin-English) Chinese woman. The two coders were given
the descriptions of the three dimensions before they started coding, then they individually
sorted all of the scenarios in each category according to the three dimensions of shame
and guilt. After finishing all the sorting, the coders met together to resolve any
disagreements.
The inter-rater reliability of the shame concepts for the three dimensions in the
Chinese data was 0.89. The inter-rater reliability of the guilt concepts for the three
dimensions in the Chinese data was 0.88. In European Canadian data, the inter-rater
reliability for the shame categories was 0.92, and for the guilt categories was 0.90. The
data were analyzed by using Chi-square statistics to examine differences in the three
40
Results
The length of the description of types of emotions (overall shame and guilt) by
analysis of variance (ANOVA), with type of emotion as the repeated measures factor,
was therefore conducted on the length of the descriptions separately within each culture.
There was no significant main effect of either emotion or gender on the length of
description of guilt and shame in the two cultural groups, and also no significant
Main themes of all the categories of guilt in Chinese participants and Euro-
Canadian participants. Only the themes that emerged for more than one participant in
each concept are reported in these and subsequent analyses. All four types of guilt: nei
jiu-1 (guilt 1)—shang hai ta ren (harm to another person), neijiu-2 (guilt 2 ) — wei bei
xin ren (trust violation), zui e gan (guilt 3) — moral transgression, fan zui gan (guilt 4)—
law/rules transgression were related to responsibility. From the scenarios of nie jiu-1
(guilt 1)—harm to another person that were written by the Chinese participants, we
identified several lower level themes. The most prevalent themes were: intentionally said
something that hurt someone (n = 14); accidentally/ thoughtlessly said something that
41
expectation: n = 4); cheated (n = 2), and failed responsibility/duties of their social role (n
= 2).
From the scenarios of nie jiu-1 (guilt 1)—harm to another person that were written
by the Euro-Canadian participants, the most prevalent themes were intentionally did/said
something that hurt someone (n = 14); accidentally/ thoughtlessly said something that
hurt someone (n = 7); failed one's expectations (own: n = 2; other's: n = 6); failed
following themes: failed other's expectations (n = 10); broke a promise (n = 7); broke a
confidence (n = 4); failed responsibilities of their social role (n = 3); said/did something
said/did something mean (n = 4); failed responsibilities of their social role (n = 3);
For zui e gan (guilt 3—breaks a moral rule) in Chinese participants, we observed
the following themes: aggressive behaviour (n = 15); theft (n = 6); did not do studies (n =
For zui e gan (guilt 3—breaks a moral rule) in European Canadian participants, we
observed the following themes: cheating (n = 5); said/did something mean (n = 3);
42
selfishness/did not help others (n = 3); lied (n = 2); disobeyed traffic law (n = 2); was
For fan zui gan (guilt 4—breaking the law and rules) in Chinese participants, we
observed the following themes: theft (n = 13); aggressive behaviour or thoughts (n = 9);
played a prank with negative consequences for others (n = 3); and failed expectations
For fan zui gan (guilt 4—breaking the law and rules) in European Canadian
participants, we observed the following themes: disobeyed traffic law (n = 10); theft (n =
9); said/did something mean (n = 6); felt guilt about feeling no shame (n = 4); failed
Main themes of all the categories of shame in Chinese and European Canadian
participants. Based on the descriptions of each category of shame in Study 1 (xiu chi, can
kui, diu lian, xiu kui, nan wei qing), we identified the following themes for each shame
concept. For xiu chi (shame 1—very deep shame) in Chinese participants, we observed
the following themes: stole (n = 6); did badly in exam/job (n = 6); persevered in
argument when knew they were wrong (n = 3); criticized/blamed (n = 3); said/did
something mean (n = 2); was caught doing something wrong (n = 2); and was caught
spitting (n = 2).
For xiu chi (shame 1—very deep shame) in European Canadian participants, we
observed the following themes: said/did something mean (n = 9); did badly in exam/job
(n = 6); showed something private in public unexpectedly (n = 3); bad parenting (n = 3);
43
cheating (n = 3); lied (n = 2); selfishness/did not help others (n = 2); and mistreated/
For can kui (shame 2—failure to attain a personal ideal) in Chinese participants,
(n = 9); did badly in exam/job (n = 8); failed expectations (own: n = 8; other's: n = 5);
selfishness/did not help others (n = 4); and was not studying well (n = 2).
For can kui (shame 2—failure to attain a personal ideal) in European Canadian
observed the following themes: failed expectations (own: n = 11); did badly in exam/job
exam/job (n = 7); made a mistake (n = 4); failed expectations (own: n = 3; other's: n = 2);
For xiu kui (shame 4—personal failure and harm to someone else) in Chinese
8); cheating (n = 4); denied making mistakes (n = 4); failed expectations (own: n = 4;
44
other's: n = 3); unintentionally hurt someone (n = 3); did badly in exam/job (n = 3); bad
For xiu kui (shame 4—personal failure and harm to someone else) in European
= 9); failed expectations (other's: n = 5); unintentionally hurt someone (n = 2); lied (n =
the following themes: made a mistake (n = 8); was caught /exposed making a mistake (n
we observed the following themes: was caught/exposed making a mistake (n = 11); was
drunk (n = 4); was blamed/misunderstood (n = 3); was caught being rude (n = 3); bad
body image (n = 2); felt inferior to others (n = 2); and observed others' inappropriate
actions (n = 2).
Higher order categories from guilt and shame scenarios in Chinese participants and
The lower level themes of guilt and shame from the two cultures could be classified
into eight higher order categories. These were: (1) Others' inappropriate actions: shame
and guilt feelings were caused by other people's improper behaviours. This higher order
category included the following lower level themes: received excessive praise; others
45
inappropriate actions, and was criticized/blamed/ rejected /mistreated/ teased/
varieties of lower level themes including negative body image; made a mistake; denied
help others; laziness; was rude; needed/had insufficient money; uncontrollable physical
event; bad parenting; not faithful in religion; persevered in argument when knew wrong;
felt no shame in breaking the law/rules, and clothing malfunction. (3) Breaking own
expectations: this included failed own expectations; did badly in exam/job; did not do
Breaking others' expectations: this included failed others' expectations; neglected family;
broke a promise; broke a confidence, and failed to execute duties of a social role. (5)
Unintentionally harming others: this included played a prank with negative consequences
mean (interpersonal), and intentionally said/did something that hurt someone. (7)
Intentionally breaking social norms/rules: this included theft; disobeyed traffic law;
cheating; lied; infidelity; was caught/ exposed making a mistake, and caught spitting. (8)
Unintentionally breaking social norms/rules: this had only one lower level theme which
was accidently/thoughtlessly making mistakes that break rules. See Appendix B for
details of these themes. The frequencies and proportions of the higher order categories
46
Table 2
cs CG ES EG
(N=192) (N= 151) (N=157) (N=132)
2. Displaying flawed 33 2 27 11
character/ self (21%) (2%) (18%) (9%)
3. Breaking own 68 13 47 7
expectation (35%) (9%) (30%) (5%)
4. Breaking other's 12 34 11 33
expectations (6%) (23%) (7%) (25%)
5. Unintentional harming 4 14 2 7
others (2%) (9%) (1%) (5%)
6. Intentional harming 10 41 18 28
others (5%) (28%) (12%) (22%)
7. Intentionally breaking 23 35 20 39
social norms/rules (12%) (24%) (14%) (30%)
8. Unintentionally 12 1 4 0
breaking social norms/rules (6%) (1%) (3%) (0%)
47
Higher order category comparisons for guilt and shame within cultures. Chi-square
analyses were used to analyze the proportion of each of the eight higher order categories
by culture (European Canadians versus Chinese) and type of emotions (guilt versus
73) = 9.90,p <.05, in "displaying/had flawed self',X 2 (l, N= 73) = 4.37,p < .05, and in
by using chi-square analysis to analyze the proportion of the higher order categories by
reported in shame concepts (9%) than in guilt concepts (0%) in Chinese participants, X2{\,
N = 39) = 9.00,p < .05, but there was no significant difference in reporting "other's
inappropriate actions" between shame (14%) and guilt scenarios (20%) in Euro-Canadian
participants, X2(l, N= 34) = 1.06, ns. Thus, the "other's inappropriate action" was more
strongly associated with shame situations than guilt situations in China only.
= 15.68,p < .05. Thus, the "displayed flawed self/character" was more strongly
associated with shame situations than guilt situations in China. For European Canadian
participants, the proportion of scenarios describing a flawed self did not differ between
guilt (9%) and shame (18%) although the difference fell in the same direction, X2(\, N =
48
In Chinese participants, there was a significantly greater proportion of "breaking
own expectations" in shame concepts (35%) than in guilt concepts (9%), X2(l, N = 39) =
15.36, p < .05, and there was also significant difference for Euro-Canadians (shame: 30%)
and guilt: 5 % ) , X 2 ( l , N= 34) = 17.86,/? < .05. Thus, "breaking own expectations" was
more strongly associated with shame situations than guilt situations in both countries, as
reflected by the lack of interaction in between culture and gender obtained in the earlier
analysis.
were significantly fewer mentions in shame scenarios (6%) than in guilt scenarios (23%),
X2(l, N = 39) = 9.97, p < .05. Similarly, there was also a significant difference in
"breaking other's expectations" between Euro-Canadian shame scenarios (7%) and guilt
scenarios (23%), X2(\, N= 34) = 10.12,/? < .05. Thus, "breaking other's expectations"
was more strongly associated with guilt situations than shame situations in both countries,
9% of guilt concepts and 2% shame concepts included this theme for Chinese participants:
•y
these proportions were significantly different, X (1,N = 39) = 4.46,p < .05. In the Euro-
Canadian data, 5% of the guilt scenarios and•y1% of the shame scenarios included this
harm to others" in shame scenarios (5%) than in guilt scenarios (28%),X 2 (1, N = 39) =
16.04,/? < .05. In the Euro-Canadian data, 22% of guilt scenarios were associated with
49
harm to others, while only 12% of shame concepts were, but this difference did not reach
For the proportions of the higher order category of "intentionally breaking of social
norms/rules" in the Chinese data, 24% of guilt concepts were associated with the theme,
but only 12% shame concepts were, X2(\, N = 39) = 4.00, p < .05. In Euro-Canadian data,
30% of guilt concepts were associated with "intentionally breaking of social norms/rules",
and only 14% of shame feelings were, X2(l, N = 34) = 5.80, p < .05. Thus, "intentionally
breaking of social norms/rules" appears more in guilt than shame scenarios in both
cultures.
included this theme, X2(\,N = 34) = 3.58, ns. In Euro-Canadian data, no guilt concepts
were associated with it and only 3% of shame concepts were, X (1, N= 34) = 3.00, ns.
Thus, there was no significant difference in the frequency for the "unintentionally
breaking social norms/rules" between shame and guilt concepts in either culture.
Higher order category comparisons for guilt and shame between cultures. Chi-
square analyses were also used to analyze the proportion of each of the eight higher order
categories between the two cultures. We found only that there was a significant
< .05. Therefore, Euro-Canadian participants were more likely to associate guilt feelings
guilt concepts to a greater extent than mainland Chinese participants did. However,
"displaying flawed self/character", and "breaking own expectations" and less "breaking
in shame than guilt scenarios. European Canadians reported more "breaking own
expectations", and fewer "breaking other's expectations" and "intentional breaking social
norms/rules" in shame than guilt scenarios. Given that more differences were found
between the shame and guilt scenarios in the Chinese sample than the Euro-Canadian
sample, the results suggest that shame and guilt may be more differentiated for mainland
their experiences of shame and guilt as public or private; namely, whether there was an
audience present when people experienced the emotion. A scenario was coded as "public"
if one could infer that an audience was present and it included people in addition to the
victim, for example, "/ was not responsible because I did not arrive on time for my
sister's wedding. I was late, and that caused the wedding to start late. Ifelt very guilty for
not upholding my obligation to be on time for such an important event" The scenarios
were coded separately when transgressors were with victims only, for example, "when I
do not help out a family member when they ask for help from me at times. " This was
51
coded "public—transgressor was with victim only." However, if the scenario did not
show the presence of the victim and/or other people, the scenario was coded as "private".
For example, "In an anonymous paper voting for a new leader, I gave very bad
evaluation to a candidate leader who actually did not do too badly in his job. " If the
scenario did not clearly indicate whether an audience was present it was coded as
"unknown". An example would be: "One day, I had not finished my work which I should
For the combined guilt scenarios in the Chinese data, 13% had an audience present,
and 35% showed only the transgressor and the victim together, for a total of 48% (19 out
of 39) in public (with audience or victim present). Another 47% (18 out of 39) described
feeling guilt in private (no audience) and 5% (2 out of 39) were unknown. A Chi-square
comparing the proportion of guilt scenarios that were coded as private showed private
experiences of guilt were not distributed equally across the 4 categories (see Figure 1).
whereas the majority of scenarios of neijiu-2 (57%), zui e gan (51%) and fan zui gan
(62%) were associated with private experiences. Chi-square analysis showed that the
proportion of private varied significantly across these four categories of guilt, X2(3,N =
39) = 25.15,/? < .05. Fan zui gan had higher number of private and significantly differed
from neijiu-1 (harm to others) and not significantly differed from neijiu-2 and zui e gan,
In Chinese participants, for the combined shame scenarios, 58% showed the
transgressor was with other people present, and 11% showed the transgressor was alone
52
Figure 18
1 public
0.8 private
0.6
0.4
0.2
53
with the victim for a total of 69% (133/192) in public (with audience and/or victim
present), whereas a minority (22%, 43 out of 192 scenarios) felt shame in private.
Another 9% were unknown (16 scenarios). The proportion of shame scenarios that were
private were compared across the 5 categories of shame and were not found to be
distributed equally (see Figure 2). Two categories diu lian (8%) and nan wei qing (12%)
showed lower numbers of private scenarios than the other categories (can kui: 50%; xiu
chi: 23%; and xiu kui: 19%), which also showed higher proportions of private scenarios,
particularly, can kui, X2(A,N= 39) = 48.64, p < .05, which is different from the other
scenarios by the two types of emotions (overall guilt and overall shame) within Chinese
participants. There was a significant interaction between whether an audience was present
or not present and whether the emotion being described was shame or guilt within
public (69%) was higher than private (22%) when experiencing shame, but not in guilt
situations (48% guilt and 47% shame). Thus, the presence of an audience was more
strongly associated with shame situations but the presence or absence of an audience did
not matter in guilt situations. However, as noted above, there was also variability in the
public versus private dimension as a function of the specific types of shame and guilt
being European
described. Canadian participants. For guilt scenarios overall, in terms of the
54
Figure 18
public
private
1
0.8
0.6
0.4
0.2
0
i
a>x y e>
55
Figure 18
Interaction between context {public vs. private) and emotions (shame vs. guilt) in Chinese
participants
0.8 public
0.6 private
0.4
0.2
shame guilt
56
"public" or "private" perspective, 37% showed an audience present, and 21% showed the
victim only present. Thus, 58% showed that the transgressor felt guilt in public. There
were 27% who reported no audience and 15% were "unknown". These results suggest
that the presence of an audience is associated with guilt feelings for European Canadian
categories of guilt and showed private experiences of guilt were not distributed equally
across the 4 categories, X2(3, N=34) = 14.26,p < .05 (see Figure 4). Rather, several
(38%) of the fan zui gan scenarios, which had the highest number, were associated with
no audience, whereas fewer scenarios of neijiu-1 (24%), neijiu-2 (21%), and zui e gan
(26%>) were described as private. This suggests that the different categories of guilt were
associated with different situations for European participants but unlike the Chinese
participants, for whom it was neijiu-1 that differed from the others, for Euro-Canadian
participants it was fan zui gan that differed from the others.
For shame scenarios overall, 63% showed an audience present and 14% showed the
victim present, with 77% overall showing that the transgressor felt shame in public.
There were 12% where the transgressor felt shame in private and 11% were unknown.
Thus, shame was also experienced primarily in public. The proportion of shame scenarios
that were private were not distributed equally across the 5 types of shame, X2(4, N = 34)
= 92.60, p < .05 (see Figure 5), with one category can kui (41%) showing a higher
number of private scenarios than the other three categories, (xiu chi: 9%; diu lian: 3%;
xiu kui: 3%; and nan wei qing: 3%). This suggests that the different categories of shame
57
Figure 18
public
private
0.8
0.6
0.4
0.2
0
2
Note: Euro-Canadian private guilt: X (4, N = 34) = 14.26,p < .05.
58
Figure 18
1
0.8 - i — [
j0.6 - 1
; ;
j 0.4 - m - ;
I 0.2 - I '
; o » _
public • private
2
Note: Euro-Canadian private shame: X (4, N = 34) = 92.60,p < .05.
59
varied on this dimension for European Canadian participants and that most categories of
Chi-square analysis was used to analyze proportion of public and private by the two
types of emotions (overall guilt and overall shame) within European participants.
There was a significant interaction between whether an audience was present or not
present in overall shame versus overall guilt scenarios within European Canadian
participants (see Figure 6),X2(\, N= 34) = 7.52,p < .05. However, for European
Canadians, public scenarios were more frequent than private scenarios in both shame and
guilt. Further post hoc tests showed that there was a significant difference in whether
p < .05. Thus, European participants reported experiencing more guilt than shame
scenarios in private.
analysis was used to analyze the proportion of scenarios with an audience present for
overall shame and overall guilt between the two cultures. There was no significant
interaction between whether an audience was present in shame versus guilt scenarios and
Chinese participants. The second dimension refers to whether people focus on the
"self' or their "action" when experiencing shame and guilt. In other words, whether
people who violate social norms or morals feel themselves to be a bad person or just feel
60
Figure 10
Interaction between context (public vs. private) and emotions (shame vs. guilt)
: 1 . --
public
0.8
private
0.6
0.4 J
0.2
i o -i— —
shame guilt
2
Note: Interaction in Euro-Canadian, X (1 ,N = 34) = 7.52,p < .05.
that their behaviour was wrong. A scenario was coded as focusing on blaming the self
when the transgressor stated that they blamed him/herself, for example, " / f e e l very
selfish." It was coded as focusing on blaming their actions when the transgressors focused
on their behaviours, for example, "/ was caught for spitting on the bus." If the scenario
did not clearly indicate whether the person blamed him/herself or their behaviours, it was
coded as "unknown". An example would be: "My lies were exposed. "
For the combined guilt scenarios in Chinese participants, 10% showed people
focusing on the self, and 90% showed people focusing on the action. For the breakdown
of the patterns by individual guilt concepts, see Figure 7. The proportions in this
dimension were not found to differ across the four categories of guilt, X (3, N = 39) =
1.44, ns. This suggests that Chinese people in guilt situations focused on blaming their
For the combined shame scenarios overall in Chinese participants, 38% (15 out of
39) were focused on the self, and 60% (23 out of 39) were focused on action. There were
2% unknown. For the individual concepts of shame, please see Figure 8. Most categories
of shame focused "action" although, the categories can kui (52%) and nan wei qing (49%)
were almost equally distributed across focusing on self and behaviour. However, chi-
square tests showed that there were no significant differences in the proportion of
scenarios focused on action across these five categories of shame, X (4,N = 39) = 5.78,
ns. This suggested that people in most shame situations still focused on blaming their
actions.
Chi-square analysis was used to analyze the proportion of self focus and action
62
Figure 18
1.2
1
0.8
0.6
0.4
0.2
0
63
Figure 18
0.8 —
0.6 —
0.4 —
0.2 -
[
xiu chi can kui diu lian xiu kui nanwei
j
j self • action
64
participants. There was a significant interaction between type of blame and type of
emotion within Chinese participants, X2(l, N = 39) = 22.31,p < .05 (see Figure 9). Chi-
square was used to explore further, we found that there was significant difference in the
proportion of scenarios of blaming self between overall shame scenarios (38%) and
overall guilt scenarios (10%), X2(\, N= 39) = 16.32, p < .05. Chinese people in shame
situations appear to have focused on blaming themselves more than in guilt situations.
Moreover, there was a significant difference in focusing on blaming their actions between
overall shame (60%) versus overall guilt (90%), ^ ( 1 , N = 39) = 6.00,p < .05. Thus,
Chinese people in guilt situations focused more on blaming their actions than in shame
situations.
"action" in each shame and guilt situations for Chinese participants. The results showed
that participants focused on blaming their actions rather than self both within shame
situations,X 2 (l, N=39) = 4.94,p < .05, and within guilt situations,X 2 (l, N= 39) = 6.40,
p<. 05.
European Canadian participants. For the combined guilt scenarios overall in the
Euro-Canadian participants, 8% showed people focusing on the self, and 81% showed
people focusing on their actions. There was 11% unknown. For the proportions in the
individual concepts of guilt, please see Figure 10. The proportions in this dimension were
compared across the different categories of guilt and showed all the categories of guilt
focused on "action", specifically neijiu-1 (88%), neijiu-2 (73%), zui e gan (91%) and
65
Figure 18
Interaction between self versus action and emotions (shame vs. guilt) in Chinese
participants
1 1
,0.8
0.6
jo.4
io.2
i
0
shame guilt
66
Figure 10
0.8
0.6
0.4
0.2
0
2
Note: Interaction in Euro-Canadian, X (1, N= 39) = 22.31 ,p < .05.
fan zui gan (70%), X2(3, N = 34) = 4.09, ns. This suggests that European Canadians in
guilt situations focused on blaming their actions rather than blaming themselves across all
four types of guilt concepts. For the combined shame scenarios overall in the European
Canadian participants, 15% showed people focusing on the self, and 73% showed people
focused on actions. There were 12% unknown. For the proportions in the individual
concepts of shame, please see Figure 11. The proportions in this dimension were
compared across the different categories of shame all of which focused on "action" (xiu
chi: 85%; can kui: 80%; diu lian: 76%; xiu kui: 52%; and nan wei qing: 70%). Chi-
square showed that there were no significant differences in the proportion of action focus
Chi-square analysis was used to analyze proportion of self focus and action focus
by the two types of emotions (overall guilt and overall shame) within European Canadian
blaming themselves or blaming the actions as a function of the type of emotion within
European Canadian participants, X2(l, N = 34) = 2.54, ns (see Figure 12). In both shame
and guilt situations, scenarios focused more on the action rather than the self.
Cultural effects of self focus on overall shame and guilt. Chi-square analysis was
used to analyze proportion of scenarios focusing on blaming self for overall shame and
overall guilt between the two cultures. There was no significant interaction between the
type of emotion and culture, X2(\, N= 73) = 1.60, ns. In sum, for focus on self versus
action, mainland Chinese and European Canadians blamed their actions more than they
68
Figure 10
0.8
0.6
0.4
0.2
0
Interaction between self versus action and emotions (shame vs. guilt,) in European
Canadian participants
self
action
shame guilt
2
Note: Interaction in Euro-Canadian, X (\,N= 34) = 2.54, ns.
70
blamed themselves.
Chinese participants. The third dimension reflects the extent to which the scenarios
shame and guilt. A scenario was coded as focusing on social withdrawal when
participants wanted to hide or escape from others; for example, "Now I hardly talk to my
friend because Ifeel guilty." A scenario was coded as focusing on reparative behaviours
when participants who did something wrong wanted to fix what had happened; for
example, "I apologized profusely." A scenario was coded as "unknown", which means
the coders could not identify whether it described withdrawal situation or repairing, in
many cases because there was simply no information; for example, "/ said bad words
Few people responded with either withdrawal (0%) or repairing (17%) in either
culture because we did not specifically ask about how people responded, so few gave that
information. However, the results we were able to code showed the following patterns.
For the combined guilt scenarios in the Chinese participants, 17% showed people
focused on repairing behaviours, and 83% were unknown (uncoded behaviours). For
patterns within the separate guilt concepts, please see Figure 13. The proportions of
"repairing behaviours" across the different categories of guilt varied as a function of the
type of category of guilt, X2(3, N = 39) = 9.92, p < .05. This suggests that the repairing
behaviours were not distributed equally across the 4 guilt concepts, with zui e gan
71
Figure 10
0.8
0.6
0.4
0.2 tastfv;
f^iiBP'r- "
tijijir-; AiSllSli
0
behavior and 92% were unknown, which means participants did not give further
explanation about how they reacted to their situations or dealt with them. For an analysis
of this dimension by individual shame concepts, see Figure 14. The proportion of
repairing behaviours in this dimension did not differ across the different categories of
shame, X2(4, N = 39) = 6.12, ns. However, we noted that most people in shame situations
who described their actions following the event reported mostly repairing behaviours.
repairing behaviours by two types of emotions (overall guilt and overall shame) within
European Canadian participants. For the combined guilt scenarios overall in the
people focused on repairing behaviours, and 48% were unknown. For the proportions in
the individual concepts of guilt, please see Figure 16. The proportions in this dimension
were compared across the different categories of guilt. All the categories of guilt focused
more on "repairing actions", but there was a significant difference in the proportion of
repairing actions across the four categories of guilt, X (3, N = 34) = 11.80,/? < .05. This
73
Figure 10
0.6
0.4
0.2
nu r-^ fpisi pom „..,,,„ rr"^
2
Note: Chinese shame repairing, X (4, N = 39) = 6.12, ns.
Figure 18
Interaction between response (withdrawal vs. repairing action) and emotion (shame vs.
075
0o4
0.3 11 withdrawal
• repairing
0.1
0
shame guilt
75
Figure 10
I • • •
neijiu 1 neijiu 2 zui e gan fan zui gan
| withdrawal • repairing
2
Note: Euro-Canadian guilt repairing: X (4, N= 34) = 11.80,p < .05.
suggests that in the European Canadian sample people in guilt situations focused on
repairing to a different extent depending on the type of guilt. Specifically, they focused
For the combined shame scenarios overall in the Euro-Canadian participants, 36%
showed people focusing on social withdrawal behaviours, 11% showed people focused
on repairing behavior and, 55% were unknown. Chi-square showed that there was a
significant difference in the proportion of repairing actions focus varied on these five
categories of shame, X2(l, N= 34) = 30.30,/? < .05 (see Figure 17). The proportion of
showed most categories of shame had only a small proportion focused on "repairing
behaviour," except can kui. Can kui in Euro-Canadians had an equal proportion of
repairing and withdrawal responses, whereas the other categories had more withdrawal
than repairing.
Chi-square analysis was used to analyze the proportion of withdrawal actions and
repairing actions by the two types of emotions (overall guilt and overall shame) within
focus on social withdrawal or repairing their actions and type of emotion, X2(\, N= 34) =
40.07,/? < .05 (see Figure 18). Further post hoc tests showed that, in shame situations,
repairing behaviours (11 %), X\\, N = 34) = 13.30, p < .05, while in guilt situations, they
focused on repairing behaviours (45%) rather than social withdrawal (7%),X2(l,N= 34)
= 27.76,/? <.05.
77
Figure 18
0.6
0.4
0.2
0 •
xiu chi can kui diu lian xiu kui nan
weiqing
withdrawal • repairing
78
Figure 18
Interaction between response (withdrawal vs. repairing action) and emotion (shame vs.
0.5
0.4
0.3 withdrawal
0.2
repairing
0.1
0
shame guilt
79
Cultural effects on withdrawal focus in overall shame and guilt. Chi-square
analysis was used to analyze the proportion of scenarios focusing on withdrawal for
overall shame and overall guilt between the two cultures. There was no significant
interaction between type of emotion and culture, X (l,N= 73) = 0.87, ns. In sum, both
Interestingly, in guilt neijiiu-1, there were five cases with both shame and guilt
feelings; in guilt neijiu- 2, there were two cases with both, and in fan zui gan, there was
one case with both. For example, one scenario was from the concept of neijiu-1, which
80
Discussion
In this study we found similarities and also differences in reports of shame and
guilt between Chinese culture and European Canadian culture. With respect to the guilt
category nei jiu-1 (guilt 1) — shang hai ta ren (harm to another person), they shared
expectations and failed responsibilities/duties of their social role. But the difference
between the two cultures was that Chinese participants had a theme of aggressive
behaviours (e.g., I had a fight with my classmate and injured his head; When I was young,
For nei jiu-2(guilt 2) — wei bei xin ren (trust violation), the common themes
between the two cultures were broke a promise, broke a confidence, failed one's
had a theme of intentionally hurting someone, which they had included in descriptions
nei-jiu-2 (guilt 2), suggesting perhaps less distinction between the two types of guilt
For zui e gan (moral transgression), there was a lot of variability in the themes
generated by participants in these two cultures, although there were some common
themes as well. Common themes were not doing studies, failed one's expectations,
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lied/cheated, and selfishness. However, European Canadian participants provided many
different scenarios that also reflected violating morals, such as said/did something mean,
disobeyed the traffic law, was rude, was not faithful in religion. These results showed that
Canadians.
For fan zui gan (law/rules transgression), the common themes between the two
cultures included theft, and lying/cheating. Interestingly, European Canadians gave ten
examples of the same scenario, which was violating traffic laws/rules, perhaps because
driving cars is a really common activity for Western people. In contrast, most Chinese
adults in mainland China do not have their own cars, thus driving behavior/events seldom
breaking the law/rules, and said/did something mean, but mainland Chinese focused on
playing a prank with negative consequences for others, and failing expectations. This
suggests a different understanding of this category between the two cultural groups.
For xiu chi (deep shame), there were some common themes between these two
and being rejected by others. European Canadians also included some other unique
cheated/lied. Unique Chinese themes included being caught spitting in public, theft,
persevered in argument when knew they were wrong, and was caught making a mistake.
Public spitting is actually quite a common behavior in China but is currently discouraged.
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If somebody is caught spitting in a public place, not only will she/he lose her/his face and
For can kui (failure to attain a personal ideal), there were some common themes
between these two cultures, namely not achieving academic/personal/ professional goals,
and failed/did badly at exam/jobs. European Canadians also included the unique theme of
failed responsibilities/duties of social roles. A unique Chinese theme was not doing well
at one's studies.
For diu lian (loss of face), there were some common themes between these two
cultures, such as failed one's expectations, did badly in exam/job, made a mistake, and
theme, bad body image. Unique Chinese themes were clothing malfunction, such as
For xiu kui (personal failure and harm to someone else), common themes between
these two cultures were intentionally hurt someone, unintentionally hurt someone, failed
Chinese participants also provided some unique themes: criticized/blamed others, and
For nan wei qing (embarrassment), common themes between these two cultures
failing expectations. European Canadians had several unique themes: bad body image,
other's inappropriate action, was caught being rude, was drunk, and felt inferior to others.
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Chinese unique themes were clothing malfunctions, received excessive praise,
uncomfortable with sex related things and needed/ had insufficient money.
Themes that appeared only in European scenarios were "disobeyed the traffic law",
"was not faithful in religion", "was caught being rude", "was drunk/alcoholic", "felt no
shame after breaking the law/rules", "private thing showing in public unexpected",
"other's inappropriate actions", and "bad body image". These unique themes from
European Canadians suggest that in modern Western societies, people tend to focus
on a good self-image, healthy life styles, belief in religion, protecting one's own private
rights, and maintaining good manners. Themes that appeared only in Chinese scenarios
were "played a prank with negative consequences for others" (from guilt scenarios),
"persevered in argument when knew wrong" (from guilt and shame scenarios), "was
caught spitting", "uncomfortable with sex related things", "received excessive praise",
malfunction". These themes were from both guilt and shame scenarios. This pattern
suggests that mainland Chinese participants still advocate traditional Confucian values
such as having a humble and modest attitude, being polite to others, and engaging in
more self-blame than criticizing others; even not talking about sex related things in public
However, there some themes appeared in more types of guilt or shame in Chinese
than European scenarios. For example, "made a mistake" appeared in all Chinese shame
themes, but only in European diu lian, and nan wei qing categories; "aggressive
behaviour" appeared in Chinese nei jiu-1, zui e gan, and fan zui gan but appeared only in
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European zui e gan. Some themes appeared in both shame and guilt for Europeans but
appeared in only guilt for Chinese. For example, "failed responsibility/duties of the social
roles " only appeared in Chinese neijiu-1 (shang hai ta ren) and neijiu-2(wei bei xin ren),
but appeared in European neijiu-1 and neijiu-2, zui e gan and can kui.
As noted above, some themes appeared in both guilt and shame concepts for
the social roles". Similarly, some themes also appeared in both guilt and shame concepts
concepts. This is consistent with previous studies, in which researchers found that shame
and guilt often are experienced simultaneously (Hynie & MacDonald, 2001; Sabini &
Silver, 2005). However, the distinctions between shame and guilt experiences seemed to
differ between cultures, such that some situations were much more clearly associated
with only one of the emotions in only one of the cultures. Moreover, some events were
associated with shame or guilt in only one culture, and were not mentioned in any of the
In a similar study, Henkin (2004) asked 146 mainland Chinese college students and
85
experience either shame or guilt. In her study, the experiences of shame and guilt were
coded by themes and categories, and she explored the similarities and differences
between Chinese and American cultures. Her findings suggest that shame is more closely
related to Chinese culture, and guilt is more closely related to American culture. In
contrast from Henkin's study, this current study was based on five types of shame and
four types of guilt. Nonetheless, we found themes that were similar to those found in
Henkin's study. These include cheating, infidelity, deceit, being exposed making a
mistake, intentionally saying something that hurt someone, said/did something mean
the role (did not do something they should have in Henkin's study), an uncontrollable
event, and was drunk (lost control in Henkin's study), other's inappropriate actions
did not achieve academic/personal goals, did badly in exam/job (poor academic
duties of the social role (unfulfilled obligations or regret not spending much time with
We also found about fifteen themes in this current study that did not appear in
Henkin's study. These themes included aggressive behavior, failed one's own
expectations, theft, disobeyed traffic law, was not faithful in religion, played a prank with
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negative consequences for others, persevered in argument when knew one was wrong,
caught spitting, made a mistake, bad parenting, needed/ had insufficient money, bad body
image, denied making mistakes, uncomfortable with sex related things, and felt inferior
to others.
The results of this study showed that although participants were from two different
cultures, and used two different languages to provide examples and describe their shame
and guilt feelings, they seemed to experience a range of different types of shame and guilt
experiences. European Canadians, for example, even when they didn't have concepts and
or words for many categories, were able to provide examples that had similar
characteristic to Chinese examples. These results are consistent with the observation that
shame and guilt are universal self-conscious emotions and perhaps quite pervasive and
complex in everyday life (Wang et al., 2009). An examination of the differences suggests
that many cultural differences had more to do with opportunities for specific behaviours
Interestingly, as noted above, there were many themes that appeared in description
of both shame and guilt situations. Therefore, similar situations may generate either
shame or guilt (or both) in both cultures. This suggests that it may be individual
differences that determine which of these self-conscious emotions are experienced (cf.
Tangney, 1995). Moreover, there were several scenarios where participants reported
feeling both shame and guilt simultaneously, suggesting that these two types of emotions
can be experienced together, and this appeared to be true for both cultural groups (Hynie,
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Our findings showed that all the scenarios of shame and guilt in this study involved
socially painful experiences. They did appear to involve negative self-labeling, which
was consistent with Buss's study (2001). The themes generated showed that the range of
experiences was wider than in previous studies, perhaps because we required participants
to generate several examples of shame and guilt (one for each sub-type). However, this
may better reflect the full range of shame and guilt experiences. In sum, in two different
emotions and situations, even when their language lacked a full vocabulary for their
expression. This result supports the global consistencies of experiencing shame and guilt
The results showed that the higher order category "other's inappropriate action"
was more strongly associated with shame situations than guilt situations in China.
Chinese participants associated more shame than guilt with other people's excessive
praise, their inappropriate actions, and their critiques and teasing. This is consistent with
Henkin's finding (2004) that the theme "ashamed by other's perceptions" was dominant
in shame stories but not in guilt stories of Chinese participants. This might be related to
the fact that Chinese participants come from a more collectivist culture, which focuses on
relationships with others and trying to be accepted by others. Thus, others' negative
evaluations would have a very strong influence on their reports of shame. This result also
supports Huang's (2005) explanation that Chinese people are concerned with saving face
and avoiding losing face. Huang emphasized that self-identity plays a key role in
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experiencing shame. This theme was most strongly represented in Chinese shame stories.
However, European Canadian participants had more scenarios associating guilt with
other's inappropriate action (i.e., the categories: other's inappropriate actions, be blamed/
culture, responded to others' negative evaluations with less severity than mainland
participants.
strongly associated with shame situations than guilt situations. Chinese participants'
as their selfishness, laziness, bad body image, drunkenness, and inferiority to others. If
individuals had exposed mistakes/errors in their roles, their feelings of belonging would
be threatened and they might then feel devalued and feel shame. This result was
consistent with what would be expected for participants from collectivist cultures, and
with findings from past studies (Harvey, et al., 1997; Qian et al., 2001; Wang et al., 2009).
This theme was more strongly represented in Chinese shame stories than European
Both cultural groups reported that "breaking own expectations" was associated with
more shame than guilt, whereas "breaking other's expectations" was associated with
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more guilt than shame. This clearly mirrors past research on shame and guilt, in which
shame is more self-focused and guilt is more other-focused. Individuals do not like to
violate their own expectations. If they do, they feel disappointed with themselves and
evaluate themselves negatively. Because they cannot reach their expected goals, they
then feel ashamed of themselves. For breaking other's expectations and feelings of guilt,
participants reported that they failed their parents', spouses' and good friend's
expectations, they felt regret for those people who were concerned about them and put
their hopes on them. This theme of "breaking own expectations" was more strongly
represented in Chinese shame stories than in European Canadian shame stories. However,
the theme of "breaking other's expectations" was more strongly represented in European
guilt stories and shame stories than in Chinese guilt and shame stories. Although one
finding is consistent with the observation that Chinese morality emphasizes positive
would be a moral failing, and should therefore elicit negative self-conscious emotions.
The results also showed that "unintentional harm to others" elicited more guilt
feelings than shame for Chinese participants. This theme was more strongly represented
in guilt stories than in shame stories in both cultures but was more strongly represented in
Chinese guilt stories than European guilt stories. The results also showed that "intentional
harm to others" elicited more guilt feelings than shame for Chinese participants. This
theme was more strongly represented in guilt stories than in shame stories in both
cultures but was more strongly represented in Chinese guilt stories than European guilt
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stories. The greater emphasis on reporting harm to others for Chinese participants
perhaps reflects a cultural norm for thinking about the consequences of one's actions for
others. The results also showed that "intentional breaking social norms/rules" elicited
more guilt feelings than shame for both Chinese and European Canadian participants.
This theme was more strongly represented in guilt stories than in shame stories in both
cultures but was more strongly represented in European guilt stories than Chinese guilt
stories.
As noticed above, although English lacks equivalent terms for all the categories,
European Canadians also distinguished between the different types of shame and guilt.
This suggests that European Canadians have a much richer representation of shame and
guilt than their limited linguistic terms might suggest. However, the concepts are not
identical; the patterns based on the three dimensions were not the same even though
based on the definitions of five types of shame and four types of guilt rather than actual
terms.
This study showed that Chinese participants reported shame and guilt scenarios in
both "public" and "private" situations, which is consistent with some Chinese scholars'
findings (Xie & Qian, 2000). In contrast, though, Qian and Qi (2002) found that Chinese
participants felt more shame with others but reported feeling guilt with or without others
present.
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With respect to the differences in the "public" versus "private" dimension in the
European Canadian participants of the current study, they also reported shame and guilt
scenarios in both "public" and "private" situations. This is consistent with past studies in
Western countries (Tangney et al., 1994; Tangney, 1995; Tangney et al., 1996; Tangney
& Dearing, 2002). European Canadian participants reported more private guilt than
private shame scenarios. However, we found that for both samples, the absence of an
audience was more strongly associated with guilt situations than shame situations and the
presence of an audience was more strongly associated with shame situations than guilt
situations. This is consistent with Chinese scholars' studies (Li et al., 2004) with Chinese
participants and also consistent with Western scholars' work with Western data (Tangney,
1995). However, although there was a significant difference between "audience present"
or "not present" in both shame or guilt situations, we still found that several participants
reported "private shame" and "public guilt" in both cultures, which is also consistent with
some past studies (Hong & Chiu, 1991; Tangney, et al., 1996; Xie & Qian, 2000).
European Canadian participants. Maybe this was the influence of cultural background.
Chinese transgressors, who are from a more collectivist country, may be more concerned
about their relationship with others and want to save face when they do something wrong.
This means that they could feel guilty even if no one knows their wrongdoings, because
they may focus automatically on others' concerns and opinions more, or they may worry
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Self versus Action
Previous research describes that an individual who feels shame feels as if the self as
a whole person is at fault for committing the action that resulted in shame (Lewis, 1971),
and feels the entire self is bad or wrong. In contrast, an individual who feels guilt feels as
if part of the self did wrong action, and thus guilt results from the self s actions (Lewis,
1971). Although most research suggests that guilt focuses on actions rather than self
(Lewis, 1971; Niedenthal et al., 1994), there have been some arguments about whether
people blame the self or blame others when they experience guilt and shame (Tangney, et
al. 1996). However, Chinese scholar Xie (2000) found that people experiencing shame
wanted to change their actions rather than their self, and there was no difference in
changing self between the shame and guilt groups, suggesting that this distinction may
reported blaming their actions more than themselves overall in both shame and guilt
situations. This is consistent with previous findings with Western samples and may be
because action blaming causes less tension and is less painful than self blaming. However,
Chinese participants blamed themselves more than European Canadian participants did in
shame situations, and Chinese participants in shame situations focused on both self and
by Confucian moral standards that made Chinese participants feel very bad about
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themselves and blame themselves harshly after wrongdoings compared to European
wrongdoing. The social norm in Chinese society expects more self-blame when one
speaks of transgressing, and thus the differences in self-blame may reflect cultural norms
traditions in which Confucius emphasized the sense of shame have retained their
influence, even to the present day in mainland China. Since the People's Republic of
China was established in 1949, Chairman Mao advocated criticism and self-criticism for
the entire society (Ou, 2002), which means that when a person does wrong things,
everybody should point it out and criticize his/her mistakes, and that he/she should also
criticize himself/herself in order to serve the well-being of the society. Most Chinese
this may be the cause of the differences in self-blame between the two cultures.
Past research explains that an individual experiencing shame may wish to hide or
try to escape the situation (Buss, 2001; Lewis, 1992; Tangney, 1990; Tangney & Fischer,
1995). In contrast, an individual who feels guilt often has the desire to correct their
actions (Buss, 2001; Lewis, 1992; Tangney, 1990). In this study, participants in both
cultures focused more on repairing behaviours in guilt than shame scenarios. They all
wanted to apologize to the victims and wanted to repair their wrongdoings in guilt
shame than guilt situations. In contrast, no Chinese participants raised the possibility of
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withdrawal in guilt situations and only 1% raised it as a possibility in shame situations.
countries but shame has a positive meaning in China. Western people might therefore
prefer denying and suppressing this feeling and withdrawal in these situations, relative to
Very interestingly, in both shame and guilt situations, Chinese participants focused
harmony is of central importance in Chinese culture, which advocates that citizens have a
sense of shame, Chinese participants should know their wrongdoings and self-criticize
and correct their actions (Ou, 2002). Shame therefore can and should be publicly
focused on social withdrawal more than on repairing behaviours, but in guilt situations,
they focused on repairing behaviours rather than social withdrawal. This is consistent
with other studies conducted with Western samples. For example, a study of American
undergraduates found that guilt improved relationship outcomes while shame harmed
them (Leith & Baumeister, 1998). Differences between interdependent and independent
self-construal might explain these findings. Shame primarily serves as a threat to the
identity is called into question and has no necessary connection with responsibility
(Lindsay-Hartz, 1984).
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Thus, social withdrawal was not a response to shame or guilt situations for Chinese
participants whereas European Canadian participants' shame and guilt scenarios focused
on more withdrawal than Mainland Chinese scenarios did. However, the majority of the
responses to shame and guilt could not be coded in terms of withdrawal or repairing
actions; most scenarios were coded "unknown". This is no doubt because we did not
specifically ask questions regarding the actions taken following the event. If we added
more detail to the questions we asked about how people would respond to shame and
guilt situations, we would have had more information from a greater proportion of the
participants. In light of how few respondents provided information about how they
responded to these shame and guilt eliciting situations, caution must be taken in
interpreting the findings. Additionally, there were some cells with low frequencies in the
Chi-square analyses that examined actions taken, including some frequencies equal to
zero. Because Chi-Square analyses conducted with low and null frequencies are unstable,
There are some limitations in this study. Although we obtained 343 Chinese
scenarios and 289 European Canadian scenarios from the participants, the sample size in
this study was not very large. Moreover, the samples were not randomly selected. Future
studies should recruit more participants in both cultures and randomly select them. In
this way, we can get more representative scenarios describing experiences and
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The questions we asked in this study were quite general and therefore answers were
not as detailed as they might have been if we had led participants through a series of
more detailed questions. Participants were only asked to describe a situation where they
questions, such as asking specifically What happened? Who was present? What were you
thinking when it happened? What did you do afterwards? might have elicited more
them, and obtained the most salient aspects that came to participants' minds. Finally, we
did not measure any possible mediating cultural variables like interdependence and
independence. We can therefore only infer which variables might explain the cultural
differences we observed and indeed, they may be due to other cultural differences that we
have not thought of. It remains to be seen whether differences observed in how
are thought to differ between cultures or whether they are due more to social/cultural
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Study 2: Pilot Testing Scenarios
Introduction
In order to further evaluate how participants in China and Canada react to different
kinds of shame and guilt, we wanted to develop prototypical scenarios that captured the
main themes in these concepts. The point of Study 2 was therefore to develop these
scenarios. We generated three scenarios for each category of shame and guilt based on
the most frequent themes obtained in Study 1. We then evaluated how well those
scenarios met the definition of their representative categories in order to select the two
Frank, Harvey, and Verdun (2000) conducted a study of whether the five Chinese
forms of shame and two types of guilt were distinguishable by Americans. In their study
they provided two scenarios for each category of shame except nan wei qing (shame—
embarrassment), for which they had only one scenario. These scenarios were generated
by the first two authors. They also gave participants scenarios from two categories of
guilt, namely neijiu 1 (guilt 1)— shang hai ta ren (harm to another person) and neijiu 2
(guilt2)— trust violation, but did not give the Chinese terms for these two types of guilt
(Gore & Harvey, 1995). Frank et al. (2000) did not provide scenarios for the other two
transgression), therefore failing to explore the full range of Chinese shame and guilt
concepts. Moreover, some of the scenarios given in Frank et al.'s study seemed too
extreme and unusual to generate realistic responses from undergraduate students. For
instance, the two examples for xiu chi (deep shame with perceived social failure, desire
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to hide, and self-banishment) described either the person or their father being arrested for
criminal or "indecent" acts. These kinds of extreme events may be difficult for most
people to imagine. Finally, these scenarios were based entirely on the authors'
develop a new set of scenarios that included all of the categories of shame and guilt and
to include scenarios that reflected when and how these emotions were experienced in
people's lives.
The goal of Study 2 was thus to create three scenarios based on the most frequent
themes generated from the different categories of shame and guilt by our Chinese
participants in Study 1. A different group of participants then rated how well each
exemplar scenario matched the definitions of the each of the nine Mandarin categories of
Methods
Participants
Five participants were recruited by the female experimenter from known associates
and colleagues. Two were European Canadians (2 females, mean age= 37.00 years old),
and three were Chinese immigrants (1 female, 2 males, mean age 34.67 years). They
Materials
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The scenarios were based on the three most frequent themes that emerged from the
descriptions of each type of shame and guilt in Study l 3 . Since the themes in Chinese and
Canadian scenarios were similar, but the terms came from Mandarin, we focused on
Chinese themes for the development of the scenarios For each category of shame and
guilt, we identified the three themes which had the highest frequency within each
category and then wrote a scenario that described these themes in a way that could be
relevant to university students in either China or Canada (see Table 3). These scenarios
From the scenarios of nie jiu-1 (guilt 1)—harm to another person that were written
by the Chinese participants, the three scenarios were written based on the following
saying something that hurt someone, and aggressive behaviour. For neijiu-2 (guilt 2)—
trust violation, the three scenarios were written based on the following three themes:
failed own expectations, broke a promise, and broke a confidence. For zui e gan (guilt 3—
-breaks the moral), the three scenarios were written based on the following themes:
aggressive behaviour, theft, and not doing studies. For fan zui gan (guilt4—breaking the
law/rules), three scenarios were written based on the following themes: stealing,
for others. For each of these categories of guilt, we then created three scenarios based on
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Table 3
The three most frequent themes for each category shame and guilt
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wei bei xin ren— that is advertised for about $100 more than you can afford. You
trust violation ask a friend if you can borrow the $100 so that you can buy the
computer, and promise to pay him back after you get your next
pay check. Right after you get the computer, several major events
happen in your life, and you completely forget about the money
and don't pay him back.
(broke a promise)
B 3. nei jiu2(guilt2)- 4. A good friend confides in you about how much she is attracted
wei bei xin ren— to a man you both know, even though he already has a girlfriend
trust violation and is clearly not interested in your friend. You promise that you
won't tell anyone about this, but several weeks later this man's
name comes up at a party, and you tell the people you are talking
to about your friend's crush on this man.
(broke a confidence)
C 1. fan zui gan 5. You are in a store with some friends of yours and you see a pen
(guilt -break law with a funny picture on it. You think it's cute, but don't think it's
worth the $10 they are asking for it. You look around and see that
the store owner is talking to your friends and not paying attention
to you. On an impulse, you grab the pen and slip it inside your
coat. You then leave with your friends, without paying for the pen.
(theft)
C 2. fan zui gan 6. You have been up studying for days and are exhausted. You
(guilt 5^-break law finally get into bed and try to get a couple of hours of sleep before
you have to get up to start studying again. Just as you fall asleep,
you are awakened by your roommate's cat, which is meowing and
meowing outside of your roommate's bedroom door. You lie
awake, waiting for your roommate to wake up and do something
about the cat. After 15 minutes, furious with the cat and with your
roommate, you stomp out of your bedroom, grab your roommate's
cat, open your roommate's bedroom door and hurl the cat all the
way across the room.
(aggressive behaviour)
C 3. fan zui gan 6. As a joke, you unscrew the front wheel of a bike that belongs to
(guilt 3j-break law one of your neighbours, a woman you don't like very much. You
think that the wheel will fall off as soon as she unlocks her bike.
However, later that day, you watch from the window of your
living room as she comes out of her house, unlocks her bike, and
then gets on and cycles away. She is less than half a block away
when the front wheel comes off and she falls forward over the
handlebars of the bicycle. People rush to help her, because she is
obviously hurt.
(prank with negative consequences for others)
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D 1. zui e gan 7. One day at work your supervisor calls you into her office and
(guilt 4>-break asks you about how you and a co-worker have been dividing your
moral tasks. You have heard that your supervisor is considering
promoting your co-worker to a new position and realize that she is
really looking for information about your co-worker's skills and
abilities. You and this co-worker have recently had an argument
and you are still angry, so you tell your supervisor that you do all
the tasks requiring responsibility and judgment and imply that
your co-worker is unreliable and does no work, even though these
things are not true.
(aggressive behaviour)
D 2. zui e gan 8. Your friend has a garden plot in a community garden. One day
(guilt 4)-break you go to visit her while she works in her little plot of land. You
moral notice that one of the neighbouring plots has many ripe
strawberries growing in it. While your friend is not looking, you
pick and eat all of the neighbour's ripe strawberries, leaving
hardly any berries on the plants.
(theft)
D 3. zui e gan 8. You know that you have a term paper that is due at the end of
(guilt 4)-break the month and that you need to start working on it right away, but
moral you keep postponing starting the paper, and keep going to movies,
watching television, and spending time with your friends instead
of working. You end up having to research and write the entire
paper in less that a week in order to get it done in time.
(did not dog studies)
E1. shamel-xiu chi 9. Your class was assigned a reading and you didn't do it. Your
instructor asks you and two other students to lead the discussion of
the reading for this class. You pretend to have done the reading
and hope that you can get away with it, but 10 minutes into the
class the instructor stops the discussion and explains to the class
how the comments you have made about the reading show that
you have not having done the reading and that you have lied to the
class about it.
(did badly in exam/job)
E 2. shamel-xiu chi 10. You enter a classroom early and see an ipod lying on the floor
under a chair. You realize that it must have fallen from someone's
coat or bag. No one is around, so you decide to take the ipod for
yourself because you've always wanted one. You quickly pick it
up and start stuffing it into your own bag. Just then, a group of 3
students shows up at the door and one shouts "Hey, that's mine—
you're stealing my ipod!"
(theft)
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E 3. shamel-xiu chi 10. You are getting ready to leave a party at your friend's house
but can't find your cell phone. One of the people who already left
the party was once arrested for shoplifting, and you think that they
must have taken your phone. You tell your friend about your
missing phone, and about your suspicions. Your friend gets very
angry and says that the other guest could not have taken the
phone. You also get angry and you and your friend start having a
heated argument. Several other people come by and get involved
in the argument, most of them defending the departed guest.
About 10 minutes into the argument you remember that you
actually left your phone at home, so you turn and stomp out of the
party without admitting that you are wrong.
(persevering in an argument when knowing you are wrong)
F1. shame2-can kui 11. You study hard for an exam in a course that you really like. It
is on a topic you hope to keep studying in the future. When the
exam results come back, you get a 70%, while all of your friends
in the class get marks over 80%.
(did badly in exam/job)
F 2. shame2-can kui 12. You have always hoped to be a medical doctor, ever since you
were a child. But you haven't really studied as hard as you know
you should, and in your third year of university, you realize that
your grades are not good enough to get you into any of the
medical schools in North America, and you will never become a
doctor.
(cannot achieving academic/personal goals)
F 3. shame2-can kui 12. You have spent many years taking lessons on several musical
instruments and music is a central and important part of your life.
Although you have played piano, guitar and clarinet for as long as
you can remember, though, you have never become more than
just adequate at any of them. You finally realize that you will
never be more than a mediocre musician.
(failed own expectations)
G 1. shame3-diu 13. You are voted as the best speaker in your class in high school
lian and are asked to give a speech at the graduation ceremonies in
front of all the graduating students and their parents. You have
memorized your speech but when you get up in front of the
audience, you are so nervous that you forget your speech. You try
to read it from your notes, but you get all confused and realize that
you have mixed up the pages.
(failed own expectations)
G 2. shame3- diu 14. You are in a rush to get ready for class first thing in the
lian morning. You get up and get dressed in a hurry. You arrive in
class late, and most of the seats are already taken. You find a seat
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at the front, take off your coat and sit down. Only then do you
realize that you have put your shirt on inside out.
(clothing malfunction)
G 3. shame3- diu 14. You and some friends join a basketball competition where
lian students from different colleges compete to see how many
baskets they can shoot from the foul line. Before long you realize
that you are by far the worst person in the competition and that
everyone else is succeeding more than twice as often as you do.
(failed test/competition/performance)
H1. shame4-xiu kui 15. You start dating a person who is very nice and who you know
really likes you. One night you are at a party and meet someone
else who you know you couldn't really have a relationship with
but whom you find very attractive. Although you know that it
would break your partner's heart if they found out, by the end of
the evening, you and this sexy stranger are kissing in a dark corner
of the living room.
(cheated)
H 2. shame4-xiu kui 16. A friend of yours gets in an argument one night as you and
your friend are leaving a bar. The argument descends into
pushing and shoving. You join your friend in this argument and
when the pushing starts, you shove the stranger as hard as you
can. The stranger falls over, hit their head on the car behind them,
and is knocked unconscious.
(intentionally hurt someone)
H 3. shame4-xiu kui 16. When you start university, you tell a few people that you know
a famous music producer who lives in your neighbourhood. A new
friend of yours who is a musician hears about this and asks if you
could get this producer to listen to his demo tape. You take the
tape and then, rather than admitting that you lied about knowing
the producer, tell your friend that you gave the producer the music
tape. Whenever your friend asks about whether the producer has
commented on the tape you say no, and your friend ends up
thinking that this producer hated his tape.
(denying making a mistake/wrongdoings)
11. shame5-nan wei 17. The professor in one of your classes always asks people for
q mg-embarr as sment answers to the homework questions. You pride yourself on always
having them right. This week you are quick to offer an answer to
the professor's first question, and the professor smiles at you
expectantly as you start answering. The smile turns to puzzlement
and a frown as you are speaking, though. The professor says that
your answer is not correct and actually completely misses the
underlying concept. Several students laugh at you as the professor
turns to get the correct answer from someone else.
(caught making a mistake)
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I 2. shame5- nan 18. You are looking for a bathroom at a party, and walk into a
wei qing- dark bedroom by mistake. You are surprised to stumble into a
embarrassment couple who are engaged in a passionate embrace on the bed. You
quickly back out mumbling apologies and hear them laughing as
you close the door.
(make a mistake/wrongdoings)
13. shame5- nan 18. Your friends all have more spending money than you do.
wei qing- Going out with them is becoming difficult since you cannot afford
embarrassment to eat or drink at the same places that they do. This time when
they ask you out on a Friday night, you say that you cannot go out
and need to stay in to study. In front of all of your friends, one of
them says that if money is the issue, she'll just pay for you,
thereby making you feel cheap as well as poor.
(needed/had insufficient money)
Note: For xiu chi, can kui, diu lian, two representative themes were successfully chosen from the
second time rating in Study 2. Please look at Appendix Ffor the final scenarios.
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Main Themes of All the Forms of Shame
Based on the descriptions generated for each category of shame in Study 1 (xiu chi,
can kui, diu lian, xiu kui, nan wei qing), we identified the following themes for each
category. For xiu chi (shame 1—very deep shame), three scenarios were written based on
the following themes: theft, doing badly on an exam/job, and persevering in an argument
For can kui (shame2—failure to attain a personal ideal), three scenarios were
For diu lian (shame3— loss of face/reputation), three scenarios were written based
on the following themes: failed own expectations, failing a test/competition, and clothing
malfunction.
For xiu kui (shame4— perceived personal failure resulting in harm to someone
else), three scenarios were created based on the main themes: intentionally harming/
For nan wei qing (shame5—embarrassing), three scenarios were written based on
In order to identify the two most typical examples of shame and guilt categories, we
asked participants of Chinese and European origin, residing in Toronto, to rank order the
examples in each category of shame and guilt (see Appendix B). For each category,
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participants were given the definition of each concept, and then the three scenarios we
had generated for that concept. Participants were given all materials in English.
Participants returned the package to the experimenter after finishing the survey.
Results
The rankings of the scenarios were summarized for each type of shame and guilt
(see Table 4). Mean rankings are provided in Appendix C. For the category "neijiu
1 (guilt 1) — shang hai ta ren (harming another person) ", scenarios Al and A3 were
For the category "neijiu 2 (guilt 2) — wei bei xin ren (trust violation) ", B2 and B3
For the guilt category ''fan zui gan — breaking the law and rules ", the two most
preferred scenarios, CI and C3, represented theft and a prank with negative consequences
for others.
For the guilt category "zui e gan — breaking moral codes ", the two preferred
For the category "xiu chi (shame 1) — very deep shame/ perceived social failure",
El was the strongest example but it appeared that neither E2 nor E3 were very good
For the category ucan kui (shame 2) — failure to attain a personal ideal", F2 was
the strongest example but it appeared that neither F1 nor F3 were very good examples.
For the category lldiu lian (shame 3) — loss of face/reputation", Gl, which
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Table 4. Percentage of coders ordering the three scenarios into each of three rank orders
109
described not doing as well as expected was the clearest example, but the other two were
For the category "xzu kui (shame 4) — perceived personal failure resulting in harm
to someone else", H2 and HI, which are intentionally harming/betraying someone and
scenarios II and 13, being caught making a mistake and having insufficient money.
Because the scenarios for the categories of xiu chi and can kui lacked two clear
examples, we asked another group of seven participants to rate those categories again
with new scenarios added to the three original scenarios (see below). The new scenarios
were based on other themes that were of equal or similar frequency to the original themes
we used to create the first set of three scenarios. For example, we added another two new
scenarios for xiu chi based on the themes criticized/blamed others and theft. For can kui
the new themes were not achieve personal goal and selfishness/not helping others. Diu
lian also needed to be re-evaluated because of a confusion in how the ranking instructions
were presented for this category, but in this case we used the same three scenarios as
Seven additional participants were recruited by the author. All of them were adult
Chinese immigrants living in Toronto, Canada. The procedures were similar to the earlier
procedure but included only the three problematic concepts. The scenarios of xiu chi and
can kui were ranked from 1 to 5 since there were 5 scenarios, with 1 representing the
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strongest example of each type of shame or guilt, and 5 representing the weakest example.
The ranking range for diu lian was same as before, from 1 to 3.
For the category "xiu chi — very deep shame, perceived social failure ", the
percentages are shown in Appendix E i. We also calculated the mean ranking of each
scenario (see Appendix E 2). Scenarios E2 and E4 were ranked as being superior to the
other three (El; E3; E5). Therefore, we decided to keep these two scenarios, which
In the same way, we also calculated the mean ranking of the shame category "can
kui— failure to attain a personal ideal"'. Scenarios Fland F5 were ranked as better than
the other three. We therefore decided to keep these two scenarios, which were related to
the themes of failing/doing badly at exam/job, and not achieving personal goals.
For the category "diu lian— loss offace, loss of reputation " scenarios Gland G2
were ranked as more representative than G3. We therefore decided to keep these two
scenarios, which were related to the themes of failed own expectations and clothing
malfunction.
Discussion
Compared with the scenarios used in past research (Frank et al., 2000), the
scenarios we created fit the concepts more clearly, had much more detail (those of Frank
et al., were limited to a single short sentence), and were based on the actual experiences
of participants in Study 1. Thus, they were more likely to be believable and relevant for
undergraduate students. For instance, our examples of neijiu 1—harm to another person,
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which were accidentally/ thoughtlessly saying something that hurt someone, and
accidentally physically hurt someone, more closely fit the definition of "not fulfilling
responsibilities and hurting somebody; feeling sorry and the sense of owing others" than
Frank et al.'s scenario (2000), which was about harming another person intentionally.
Their example was not a common scenario for participants in neijiu 1 in Study 1.
Admittedly, extreme examples may be better examples, but also be uncommon, because
of their extremity, and thus not show up in the recollections of our participants from
Study 1, but if most people have never have experienced a particular situation, it seems
unlikely that they would be able to imagine how they would respond to it (Wilson,
Meyers, & Gilbert, 2001). Relying on participants' actual recalled situations and
emotions is more likely to provide an accurate portrait of how these emotions are really
experienced, even if the emotional impact is weaker than what would be experienced in a
There were some unexpected findings. For example, zui e gan— moral
transgression and fan zui gan —law transgression had the same two themes, namely
theft and aggressive behaviour. However, when we went through these examples, we
found the severity to be quite different, with the former referring to a violation of internal
morals and the latter to the violation of external rules or laws. In general, we found that
all four types of guilt involved one's own personal reaction to one's own behaviour. They
all aroused a sense of indebtedness but were each related to a different kind of
responsibility.
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For the shame category of xiu chi (very deep shame), it had the same theme of
"theft" as did zui e gan and fan zui gan, but the degrees of transgression in the examples
of xiu chi were not serious, and did not violate the law. Indeed it was very similar to zui e
gan, which is about moral transgression. These themes fit xiu chVs definition, which is
The rankings showed that most participants agreed on two scenarios for all the guilt
categories, and two for can kui and nan wei qing shame categories. However, there was
less agreement for the xiu chi—shame 1, can kui—shame 2, and diu lian—shame 3
categories. For these three categories, there was only one representative scenario that the
majority of the raters agreed upon. Participants could not clearly identify which of the
other two scenarios was best; thus, these other two scenarios were probably not
representative. We therefore wrote and added another two new scenarios based on the
different themes with same frequencies in order to come up with some improved
examples for xiu chi and can kui, with new scenarios. Then we asked another group of
seven participants to rate them. Two scenarios were successfully chosen for each
category for this new set. This could be due to our failing to capture the nuances of the
scenarios that our participants' described for us (they had to be changed to be equally
plausible for both Chinese and European participants, and so some details were changed).
It is also possible that the scenarios participants recalled most frequently were those that
were easiest to describe, rather than those that best fit the emotion, and thus less
frequently mentioned examples may have been better examples. It was, of course, for this
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reason that we did not rely on frequency alone to choose our study scenarios, but rather
From observing the relationship between the frequencies in Study 1 and the
rankings in this pilot study, it can be seen that there was strong agreement about the
nature of the guilt concepts. Scenarios were generally ranked in the same order as the
frequency with which they were listed in Study 1. Similarly, for all the categories of
shame, the rankings showed that most participants agreed on two scenarios of xiu kui
(shame 4— perceived personal failure resulting in harm to someone else) and nan wei
qing (shame 5—embarrassed). Nonetheless, there were some differences. For instance,
the two scenarios we generated for nie jiul (guilt 1)—shang hai ta ren (harm to another
person) were accidentally/ thoughtlessly saying something that hurt someone, and
accidentally physically hurt someone. Comparing the frequencies in Study 1, they were
not ranked in the same order as the frequency with which they were generated. Although
the theme of intentionally saying something that hurt someone had the higher frequency,
the other two themes had higher rankings of representativeness. It is possible that
intentionally hurting someone stays in one's mind more strongly, even though it may be
for the shame category xiu chi (shame 1—very deep shame), the result of the first
rankings showed that neither E2, theft, nor E3, which was about persevering in an
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argument when knowing you are wrong, were good examples. We added extra two
scenarios, E4: did something bad to others and E5: getting caught doing something
wrong, five examples based on four themes, stealing (n = 5), did badly at job (n = 5),
persevering in an argument when knowing you are wrong (n = 2) and caught doing
something wrong (n = 2), and asked participants to rank them again. In the second set of
rankings, we found that E2 (theft) and the new E4 (getting caught doing something
wrong) were better. Although the theme of doing badly in a job had the highest frequency,
most people ranked the theme of getting caught doing something wrong as more
representative of the concept. Perhaps one type of event occurs more often whereas the
other is a better example of the concept and much more representative. A similar state of
Some similar themes emerged across the five shame and four guilt categories. This
suggests that these different concepts are interrelated and may not be clearly
differentiated in people's minds, even within a Chinese sample. Many of the emergent
themes created from coding the stories were interrelated as well. This is not inconsistent
with other research using the much simpler distinction between overall shame and overall
guilt. Previous studies (Lindsay-Hartz, 1984; Tangney, 1989) have also found that even
well-educated young adults have difficulties distinguishing between shame and guilt in
the abstract, because the distinctions between shame and guilt may be subtle (Sabini &
Silver, 2005), and shame and guilt often are experienced simultaneously (Hynie &
MacDonald, 2001; Tangney, et al., 1996). Thus, while these concepts may have distinct
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boundaries among these concepts may be fuzzy. However, broad differences were
observed and general patterns could be identified, suggesting that being conscious of
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Study 3
participants experience shame and guilt. I hypothesized, and found, that the experience of
shame and guilt can differ as a function of culture. Cultural factors such as beliefs, social
norms and values can not only influence the experience of shame and guilt, but can also
Because shame and guilt are social emotions, responses to the experience of shame
and guilt are likely to be affected by the attitudes and values a culture has about
relationships. Individualistic countries such as Canada and the United States emphasize
independent concepts of the self. People reared in cultures with highly individualistic
values tend to develop a view of self as an independent agent, and view themselves in
terms of their independence, autonomy, solitude, and self-reliance. For people with an
independent self-concept, behaviour is likely to reflect personal goals (e.g., I need to get
others, and cannot separate themselves from their social contexts (e.g., Good grades will
bring honor to my family) (Markus & Kitayama, 1991; Triandis, 1995). Thus, other
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people's thoughts and feelings are as important and meaningful in eastern countries as
Western research has found that reactions to the experience of shame and guilt
differ in terms of the motivations they evoke and their appraisals (Hong & Chiu, 1992;
Lewis, 1971; Lickel et al., 2005; Tangney & Dearing, 2002). Feelings of guilt are
differentiated from shame in that they remain focused on a specific behavior and the
harm it may cause others (Tangney, Wagner, & Gramzow, 1989). North American
research suggests that people experiencing guilt usually rectify the problem, and engage
in more approach related behaviors designed to confess, apologize, and repair the
situation and relationship (Tangney & Dearing, 2002; Tangney et al., 1996; Wicker,
fear that they will be rejected by others. The feeling of shame results in a disruption of
social contacts, linked to a desire to insulate oneself from negative evaluation, and
distance oneself from the social situation and interpersonal relationships (i.e., the desire
to hide, disappear, and escape or it is converted to rage and striking back) (Lewis, 1971;
1985; Lickel et al., 2005; Qian, Liu, & Zhang, 2003; Tangney, 1995; Tangney et al., 1996;
Wicker et al., 1983). Thus, with the exception of acts of aggression, research on people in
North America finds that people experiencing shame exhibit more avoidance related
behaviors and social withdrawal following wrongdoings (Lewis, 1971; Tangney et al.,
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In Study 1,1 compared the cultural differences between shame and guilt for
and guilt on three different dimensions. One of these dimensions was the extent to which
the scenarios focused on repairing actions or withdrawal. I found that both European
Canadians and mainland Chinese focused more on repairing actions in guilt than shame
than mainland Chinese scenarios, and European Canadian's guilt scenarios included more
repairing actions than mainland Chinese scenarios. However, the majority of the
scenarios in Study 1 included responses to shame and guilt that were "unknown." This is
probably due to the fact that we did not explicitly ask about how participants responded
to the situation, or their emotions. The present study examines cultural differences in the
self-regulation of shame and guilt might be influenced by personality traits relevant to the
self-concept. Therefore, in this study we added two variables known to differ between
East Asian and North American cultures, namely self-construal and self-monitoring, and
Because shame and guilt are self-conscious emotions, how people experience them
of thoughts, feelings, and actions concerning one's relationship to others, and the self as
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distinct from others (Singelis & Sharkey, 1995). Cultural norms, values, and beliefs play
a powerful role in shaping the way in which people conceive of themselves (Markus &
Kitayama, 1991; Shweder & Bourne, 1984; Triandis, 1989). The cultural level variables
of individualism and collectivism influence how people construe the self as it relates to
the larger society. Markus and Kitayama (1991) identified two types of self-construals
self-construal is defined as a "bounded, unitary, stable" self that is separated from social
individualist cultures (e.g. Canada, United States, United Kingdom, and Australia). They
emphasize unique aspects of self and focus on their own abilities, traits, characteristics,
contextual factors (Aaker, 2000; Lee, Lee, Aaker, & Gardner, 2000; Markus & Kitayama,
1991). To maintain and enhance this independent view of the self, one must maintain a
sense of autonomy from others and be true to one's own internal structures of preferences,
construal is defined as a flexible self, one that emphasizes public features, such as
social context, and relationships (Berry, 1979). It is broadly defined in terms of the self
concept in relation to others. Both self and others are not separate from the situation. An
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behaviours and having a strong desire to fit into groups and maintain social harmony
(Heine, Lehman, Markus, & Kitayama, 1999; Markus & Kitayama, 1991; Triandis, 1989).
In collectivist cultures, self and other are connected with the social context. Consequently,
people tend to focus on their responsibilities and obligations to others and try to avoid
behaviors that might cause social disruptions or disappoint significant others in their lives
(Heine et al., 1999). People who have an interdependent self do not want to stand out or
seem special. They tend to communicate indirectly and to be attentive to other's feelings
and unexpressed thoughts. Singelis found that Asian Americans are both more
interdependent and less independent than European Americans (Singelis & Sharkey,
1995; Singelis, 1994). Similar results have been found in studies comparing Euro-
Americans and Hong Kong Chinese (Singelis et al., 1999; Lee et al., 2000) and
comparing the people of United States and Taiwan (Neff, Pisitsungkagarn, & Hsieh,
2008).
others' evaluations and are more likely to want to fit in harmoniously with those around
them. For instance, Singelis and Sharkey (1995) stated that people from collectivist
Eastern cultures are likely to be more susceptible to embarrassment than those from
individualist Western cultures. They are more concerned about public face-saving. They
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may be more aware of the potential evaluations of the self by others, and may also
Bagozzi, Yerbeke and Gavino (2003) explored this possibility among salespeople
from Holland (an individualist country) and the Philippines (a collectivist country).
Filipinos, who should have interdependent self-construals, and the Dutch, who should
have independent self-construals. They found that the Filipino salespeople were more
likely to try to repair the collective self and merge with others when experiencing shame,
as opposed to the Dutch, who sought to withdraw. The authors interpreted their findings
and enhance the interdependent view of the self, individuals will tend to think and behave
in ways that emphasize their connectedness to others and that strengthen existing
construals will seek to repair the self by reconnecting with the collective, whereas those
with independent self-construals will seek to repair the self by retreating into isolation.
However, the authors did not measure actual self-construal in their samples, leaving it
cultural differences.
We propose to test whether this difference also exists between Euro-Canadian and
Chinese participants, and explicitly test whether interdependence might mediate any
differences observed. European Canadian and Chinese people have been found to differ
in the nature of their self-construals, and these self-construals might predict how Chinese
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and Euro-Canadians respond to shame. When shamed, people become aware that their
actions or accomplishments are negatively evaluated and come to feel that their self has
been denigrated and ridiculed. As a result, they might take protective actions to preserve
the self when confronting these negative emotions. However, in individualist cultures the
(Snyder, 1974; 1979). This personality factor may link to emotional regulation and
influence people's self-regulation strategies (Bono & Vey, 2007). Snyder (1974, p. 526)
tendency to monitor and regulate the public self, and to control one's behaviour (e.g.,
facial expressions, mannerisms, etc.) in accordance with what are considered appropriate
behaviours in a given context (e.g., "looking good" in front of others) (Snyder, 1974;
1987). The core of self-monitoring is the tendency to adapt behaviours to present a public
self that is consistent with the demands or expectations of a particular situation. High
self-monitors are very self-conscious and wish to conform to and please others, and are
therefore sensitive to other people and their environmental cues, which guide their
actions (Berger & Perkins, 1978; Tardy & Hoseman, 1982). People who are high self-
monitors tend to monitor their surroundings and look for cues in the social situation to
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tell them how to behave and adjust their attitudes and behaviours in order to produce
positive reactions, fit in the situation (Edelmann, 1985) and create desired public
appearance (Snyder & Gangestad, 1986). In contrast, low self-monitors rely on their own
values and motives to guide their behaviours (Michener, Delamater, & Schwartz, 1986).
Their behaviours are therefore thought to functionally reflect low self-monitors' own
People who experience shame are more sensitive to contextual cues and pay more
attention to others than are those who experience guilt (Lewis, 1985; Tangney & Dearing,
2002). In light of the findings above, in this study we predicted that high self-monitors
would be more likely to experience shame relative to low self-monitors, as they are
always attending to how others view them. Indeed, Edelmann (1985) found that there was
Although embarrassment, guilt and shame are different emotions, all are self-conscious
Previous studies have also found that self-monitoring varies by culture (Gudykunst
et al., 1992; Gudykunst, Yang, & Nishida, 1985). As noted above, individualism and
collectivism are major dimensions of cultural variability (Triandis, 1988) and are
concerned more about individual goals. Collectivists emphasize the views, goals and
needs of their ingroup (Triandis, 1991), and pay less attention to the need for uniqueness
and to internal control (Leung & Bond, 1984; Yamaguchi, 1994). Collectivists do what
their ingroups want them to do. Collectivism should therefore be correlated positively
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with a strong sensitivity to rejection and self-monitoring, and negatively with the need for
However, there are some conflicting results about cultural differences in self-
monitoring studies. Gudykunst, Yang, and Nishida (1985) found that American samples
reported significantly higher levels of self-monitoring than Japanese and Korean samples.
They argued that, in social situations, individualistic people try to behave the way
prototypic persons and imagine what the prototypic person in the situation would be and
try to be that person and approximate their behaviours (Snyder, 1979). Thus,
individualistic people tend to have high self-monitoring. However, collectivists pay much
more attention to the social situation, and give less importance to what prototypical others
and self-monitoring. Because collectivist cultures focus on social context and status, they
pull for high self-monitoring. Individualistic cultures focus on the self and the expression
of one's unique beliefs, attitudes, and dispositions. These researchers argue that people in
individualist cultures are therefore more likely to be low on self-monitoring. For example,
some researchers stated that collectivists are more likely to use self-enhancement, high
more likely to display high personal control and focus on personal performance (Hattie,
2008; Purdie, Hattie, & Douglas, 1996). Thus, increased self-monitoring should be
associated with increased susceptibility to feelings of shame and guilt. However, it is not
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clear whether Chinese and European Canadians will differ on self-monitoring, or what
cultural differences on this variable might look like. Moreover, the greater importance of
norms and roles in collectivist culture, as opposed to valuing autonomy and uniqueness,
should also result in greater conformity to cultural norms around how to respond to
shame and guilt. Thus, self-monitoring might have a different effect in each culture and
across cultures and moderate, rather than mediate, differences in the self-regulation of
According to the broader literature on gender differences, women and men may
relatedness. Across cultures, women are often socialized in ways to increase dependence
and compliance, while autonomy is nourished more in men in their lifespan (Antill, 1987;
Best & Williams, 1993; Mizuta, Zahn-Waxier, Cole, & Hiruma, 1996). In line with these
powerful and dominant than women do (Antill, 1987; Best & Williams, 1993; Crawford,
phenomena, including cognitive skills, relational capacities, behavioural scripts (Eckes &
Trautner, 2000), and the individual's communication behaviour (Athenstaedt, Haas, &
Schwab, 2004). Lutz (1996) found that people believe that women are more emotional
than men and there is research to support this belief. Emotional intelligence (Guastello &
Guastello, 2003) and emotional responsivity have been found to be higher among women,
with women's emotional responses to anxiety and sadness, for example, being found to
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be stronger than that of men (Chaplin, Hong, Bergquist, & Sinha, 2008). Women also
have been found to be more likely to share these feelings, and to realise the relational
benefits of sharing more than men. Women also report more mental ruminations (Singh-
Manoux, 2000).
These gender differences in emotionality have also been found for the emotions of
shame and guilt. Harder (1995) used the shame and guilt sub-scales of the "Test of Self-
several samples and found that women registered significantly higher shame and guilt
scores than men. Lutwak and Ferrari (1996) also found that women reported significantly
greater tendencies to experience shame and guilt than men. Interestingly, Benetti-
McQuoid and Bursik (2005) studied individual differences in guilt and shame responses
on 104 young adults, most of whom were European American. The results indicated that
responses to ameliorate feelings of guilt and shame may reflect stereotypical response
patterns and gendered scripts. Although women reported greater proneness to guilt and
shame, men reported more trait guilt. To my knowledge, cross-cultural gender differences
of self-regulation to shame and guilt have not been studied in Canada and China. Gender
The study presented here addresses self-regulation to the experience of shame and
studies, we presented participants with several scenarios which were based on the four
types of guilt and five types of shame found in Chinese. Participants were asked to
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complete a self-report scale about how they would respond to these shame and guilt
eliciting situations rather than asking them how they would respond to feelings of shame
and guilt.
We also explored the role that acculturation and local norms might play in self-
immigrants and Chinese international students living in Canada. There are no current
studies that have also included Chinese immigrants from mainland China in Canada,
those whose parents were raised in China but who were themselves raised in Canada. We
were interested in finding out whether Chinese immigrants and international Chinese
bore more resemblance to their Chinese peers, with whom they might share family
experiences, or their Euro-Canadian peers, with whom they share their immediate
environment.
Given that shame and guilt are important aspects of socialization in early childhood,
immigrants' responses to shame and guilt may be strongly affected by their parents'
child-rearing attitude and styles. Children of Chinese immigrants might internalize their
parents' social beliefs, social identity and moral norms and thus may experience shame
and guilt in ways that are more consistent with their parents' culture than their peers'
culture (Lay & Verkuyten, 1999). However, shame responses that are inappropriate to
North American adolescents and young adults can result in rejection by one's peer group.
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Study 3 also included international Chinese students in Canada. Canada's overall
international enrollment numbers have been steadily increasing for the past twenty years,
and China is the second largest source of international students to Canada (South Korea is
number 1) (Citizenship and Immigration of Canada, 2006). Since the 1990's, the Chinese
government has formulated and practiced a policy of supporting students and scholars to
study abroad, Chinese students studying abroad expanded to 200,000 by the year 2010.
As the number of international students grows, some researchers have paid considerable
a process that begins with firsthand contact between two autonomous cultural groups
through which changes occur in either or both of the contacting groups (Redfield, Linton,
they are only beginning to acculturate to North American culture, and they may reveal
how quickly the regulation of responses to shame and guilt are affected by local social
norms.
shame in ways consistent with the collectivist participants in Bagozzi et al. (2003).
Actions should be taken to protect the unity of the collective in Chinese, Chinese
Canadian and Chinese international students, and this should be mediated by having more
more approach. In contrast, and consistent with past research in Western samples,
should focus on protecting the individual alone. They should therefore respond to shame
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situations by withdrawing from others. Since Bagozzi and his colleagues did not actually
Guilt was expected to result in approach responses in both cultures, although with greater
concern about interpersonal relationships, one might expect more approach from Chinese
participants.
high self-monitors pay much more attention to the norms and the values of others, they
may be more susceptible to feelings of shame and guilt and respond in ways that are more
consistent with cultural norms. Thus, the effects of culture on self-regulation of shame
Chinese young adults would self-regulate their guilt similarly to Europeans (i.e., no
differences in guilt were hypothesized) but their felt shame differently, because of the
implications of shame for their self-concept. When experiencing guilt, it was expected
that participants from all cultural groups would prefer approach over withdrawal.
However, based on past research, it was hypothesized that young adults of Chinese origin,
when feeling shame, would adopt actions that are designed to make them better group
130
members and thus would try to approach the group to maintain relationships. In contrast,
when young adults with a European background experienced shame, they would adopt
protective actions that distance themselves from others and involve withdrawal. Canadian
Chinese and international Chinese students were hypothesized to fall between these two
groups.
guilt.
Because previous studies showed that boys experienced less shame than girls
(Alessandri & Lewis, 1993) and women express shame more openly than men (Lutwak &
Frrari, 1996), it was predicted that, in shame and guilt situations, women in all groups
would endorse more approach actions to maintain better relationships with others than
men would.
moderated by self-construal.
Cultural differences in regulating shame may be due to two sources: cultural norms
regarding how one should respond and interdependence. Mainland Chinese were
European Canadians and also to live in a culture than endorses more approach following
131
moderates the effects of culture on self-regulation, then among mainland Chinese and
relationships and concern for others' evaluations, may be correlated with approach
international students are predicted to fall between Chinese or Western norms on both
monitoring (Snyder, 1974; 1979). Similar to the effect of interdependence, because self-
monitoring influences conformity to social norms, to the extent that withdrawal and
approach are cultural norms, self-monitoring should interact with cultural group to affect
approach and avoidance. Mainland Chinese from a collectivist culture focus on looking
for more social cues and adjust their behaviours accordingly to the social situation
(Edelmann, 1985; Tardy & Hoseman, 1982). Although there are inconsistencies in past
research about cultural differences, we predicted that mainland Chinese would be higher
self-monitors overall. Moreover, the more they endorse self-monitoring, they more they
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European Canadians should be low self-monitors. However, the higher they are on self-
monitoring the more they should adopt avoidance actions in shame situations.
Method
Participants
In Study 3, we examined the effects of culture and gender on responses to guilt and
shame among 69 undergraduate Chinese students in China (MC, N = 69; return rate:
98 %. M= 21.41, SD= 1.00), 86 Chinese Canadians students (CC, N = 86; return rate:
(IC, N = 65; return rate: 95 %. M= 23.96, SD = 5.18). These participants ranged in age
from 17 to 45 years, with a median of 20 years. IC (M= 23.96 years old) was older than
all other groups, and EC (M= 19.41 years old) was younger than others, F (3, 305) =
34.36,p=.00. MC (M= 19.92 years old) and CC (M= 21.41 years old) did not differ in
age.
undergraduate research participant pool (URPP) and answered on-line. The remaining 39
from business classes (N = 16) and psychology classes (N = 15). Finally, some students
were recruited in person on campus (N = 8). All of the European Canadian students were
either born in Canada or moved to Canada with their parents from European countries
prior to the age of 8 years, and were of European descent. Participants who were
recruited in person on campus were told that they must be of European descent and be
133
born in Canada or to have moved to Canada before the age of eight. The majority (92%)
of the Euro-Canadian participants were born in Canada. Another 4% were born in Eastern
Europe and moved to Canada before the age of 8 and 4% were born in the United States.
In terms of the countries where their mothers were born, 77% had mothers who were
born in Canada; 3 had mothers (3%) who were born in Northern Europe (e.g., England,
Holland, Scotland, Germany); 7 mothers (7%) were born in Eastern Europe (e.g.,
Hungary, Czechoslovakia); and 13 mothers (13%) were born in Southern Europe (e.g.,
Italy, Greece). For the countries where fathers were born, 72% fathers were born in
Canada; 8 fathers (8%) were born in Northern Europe; 8 fathers (8%) were born in
mainland China were recruited from Education classes (N = 69) by the class instructor.
All the mainland Chinese students were born in mainland China and never went abroad.
university (N= 63) or through the social network of the experimenter (N = 6). Their
parents had to be from mainland China and now living in Canada and that they
themselves had to have been born in Canada or have moved to Canada before the age of
eight.
Sixty-five international Chinese students were either recruited from the Chinese
literature class in York university by class announcement (N= 55) or using snow-ball
sampling by the experimenter (N= 10). They were born in mainland China and started to
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Procedure
Committee. All of the Chinese participants in mainland China and international students
received the materials in Mandarin. Materials were translated into Mandarin and then
back translated into English by two bilingual Chinese-English speakers, and then were
reviewed by the female experimenter. Chinese Canadian and European Canadian students
For those participants who completed the surveys on paper, the female
experimenter gave each participant an information sheet and consent form. Participants
were asked to read and sign the consent form after which they were given a package of
the questionnaires, which included a demographics form, and 18 scenarios (2 each from
the 9 categories of shame and guilt for a total of 8 scenarios describing guilt inducing
situations and 10 scenarios describing shame inducing situations), which were described
in Study 2, each of which was accompanied by the Self-Regulation of Shame and Guilt
Scale (SRSGS, see below). They also received two personality measures: the Self-
Construal Scale (SCS, Singelis, 1994) and a Self-Monitoring Scale (SMS, Snyder &
Gangestad, 1986). Participants either mailed the surveys back to the experimenter,
dropped off the completed package at the experimenter's university office, or participants
met with the experimenter in person to return them. All the students were given a thank
you letter and a debriefing letter, moreover, for the participants who were recruited
through the URPP received course credit for their participation. The other participants
who completed their surveys on paper in Canada received $5 from the experimenter
135
when they returned the package. Those who were recruited in mainland China received
Students completing the surveys on-line were directed to the survey web site.
Participants were asked to read a consent form and type "I agree" on the consent form
before proceeding. They then completed some demographic questions (age, gender,
cultural background, religion, education) and continued on to the survey. They completed
all materials in English. Once completed, participants pressed the "submit" button and
Materials
1) Demographic information. Students were asked to fill out a questionnaire about their
year of birth, gender, year of study, university major, religion, the country of residence of
their parents, and where they themselves were born (see Appendix F). Chinese Canadian
and international students were also asked about the number of years they had been living
previously existing scales to create a new measure of shame and guilt self-regulation
(Self Regulation of Shame and Guilt Scale, SRSGS). We identified and developed 23
items measuring responses to shame and guilt from the initial 17 items in a study by Qian,
Liu and Zhang (2003), a scale with an original Cronbach's a = .94, by separating
compound items into their individual components, and combining redundant items into
single items. This study had been conducted on Chinese university students using a
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general concept of shame. We then supplemented these items with seven items from the
TOSCA, a highly reliable scale (Cronbach's a = .91) by Tangney and colleagues (e.g.,
Tangney et al., 1996), that were not present in the Qian et al. scale (2003) (see Appendix
G,).
Two raters read over the items and generated nine main categories of responses
from those 30 responses. There were: (A) Approach (ideas or actions intended to deal
with a problem or situation); (B) Avoidance (keeping away from or preventing from
facts, how the past might have turned out differently to have achieved a better outcome);
(D) Facing reality (confronting the current problem and being realistic); (E) Self-soothing
(calming and relaxing the body and the mind); (F) Seeking social support (asking for help
in various ways); (G) Prayer (hoping it would happen as the person wished) (H)
A pilot study conducted with 2 Chinese and 4 European Canadians was then used
to identify main themes in this set of items. Pilot study participants were provided with
the above nine categories for responses to shame and guilt, and were asked to sort the 30
items into these 9 categories. We chose to accept an item if more than 4 people (66.7%)
agreed on what it represented (see Appendix I for the exact percentage of sorting of each
item). Not all of the categories showed high agreement on the items.
137
(Facing reality), G (Prayer), and H (Regretting own behavior) were not. This suggested
that our categories might not be appropriate. A more appropriate solution seemed to be
combining categories that participants were divided about and taking the items with the
Counterfactual thinking. We omitted G, the prayer category, since only 1 item loaded
clearly on it. Items were then selected that were rated as best representing their respective
categories, with two to three items per category. The final scale had 12 items representing
Participants were presented with two examples of each of the 4 types of guilt and 5
types of shame (for a total of 2 times 9, or 18 scenarios) and rated how they would
respond to each scenario using the 12 items of the SRSGS. Each item was accompanied
by a 7- point scale (-3 = never use this strategy, 0 = not sure, +3 = definitely use this
strategy). Participants were asked to rate each item using this scale.
interdependent self-construal were measured using the Singelis Self-Construal scale. The
scale consists of 24 items, with 12 items reflecting independence and 12 items reflecting
interdependence. Each item is rated on a 7-point scale, with answers ranging from 1
construal can range from 1 to 7, with higher scores reflecting more interdependence. The
mean scores of independent self-construal can range from 1 to 7 with higher scores
reflecting more independence. Singelis reported coefficient alphas of .70 for the
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Independence subscale and .74 for the Interdependence subscale. In this study, the
coefficient alpha for the Interdependence subscale was .75, and the coefficient alpha for
3) Self-monitoring Scale (Snyder & Gangestad, 1986). The 18- item self-monitoring
scale has demonstrated acceptable levels of validity and reliability (Snyder, 1979, 1987;
Snyder & Gangestad, 1986). This scale assesses (a) the level of social appropriateness, (b)
the degree of using social comparison information, (c) the degree to which individuals
control and modify their presentation of self to others, and (d) the extent to which
presentation of self is tailored to fit the social situation. In this study we used a 5-point
& Hiller, 2002). A high score indicates a high degree of self-monitoring. The coefficient
Data analysis
We screened all the data before analysis. Missing values were replaced by the item
mean of the whole sample. Only the answers of those participants who had responded to
at least 80% of the items concerning each scale were included in the analyses. This kind
of mean substitution is a valid method, especially when the missing values are random
and few, as was the case in our sample (Tabachnick & Fidell, 2001). Only 0.5 % of the
sample data that was replaced by mean values. Because there were two scenarios for each
type of guilt and shame, we took the mean of the two scenarios for each type of guilt and
shame situation resulting in 4 means for self-regulations in guilt scenarios (one for each
type) and 5 means for self-regulations to shame scenarios (again, one for each type). The
139
means of the guilt items were then averaged to create a mean guilt response, and the
means of the shame items were averaged to create a mean shame response.
Factor analysis using principle axis factoring (Affifi & Clark, 1990) as the method
of factor extraction was conducted separately for each of the 4 cultural groups (mainland
responses to the 12 SRSGS items across all the shame scenarios, and the 12 mean SRSGS
responses across all guilt scenarios. Principal axis factoring was used rather than the more
common principal components analysis because the goal was to explore underlying
concepts or themes, rather than confirm the structure of a scale (Fabrigar, Wegener,
MacCallum, & Strahan, 1999). As the factors were expected to be moderately correlated,
direct oblique rotation (Stevens, 1996) was performed. To determine the number of
factors in the final solution, two criteria were considered: Catell's scree test (Catell, 1966)
and theoretical interpretability. The factor loadings are presented for each cultural group
in Appendix H. Although the factor analyses were not identical for each group, subsets of
similar items clustered together for each group across both types of emotion. We
therefore combined the four samples for the subsequent factor analyses.
For responses to guilt scenarios, the scree plot indicated four factors, which were
rotated using a direct oblimin rotation procedure. Items loading at least .40 on each factor
were retained. Table 5 lists the eigen values for guilt. Table 6 lists the eigen values for
shame. Items loading at .40 and higher on the first factor, "problem focus coping",
contained the items "Confront the problem directly", "Find a good method to solve the
problem" and "Apologize for my bad behavior". The factor "problem focused coping"
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Table 7
Note: Item 1: Confront the problem directly. Item 2: Find a good method to solve the problem.
Item 3: Apologize for my bad behaviour. Item 4: Not think about the event. Item 5: Keep my
distance from the people who had seen what I had done. Item 6: Imagine a different outcome of
this event. Item 7: Tell myself never do this again. Item 8: Wish that I had never done it or done
it in another way. Item 9: Realize that everyone has similar things happen to them. Item 10: Tell
myself that these feelings are not so bad. Item 11: Tell this story to someone else to get some
advice. Item 12: Tell others about my unhappy feelings.
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Table 7
Note: Item 1: Confront the problem directly. Item 2: Find a good method to solve the problem.
Item 3: Apologize for my bad behaviour. Item 4: Not think about the event. Item 5: Keep my
distance from the people who had seen what I had done. Item 6: Imagine a different outcome of
this event. Item 7: Tell myself never do this again. Item 8: Wish that I had never done it or done
it in another way. Item 9: Realize that everyone has similar things happen to them. Item 10: Tell
myself that these feelings are not so bad. Item 11: Tell this story to someone else to get some
advice. Item 12: Tell others about my unhappy feelings.
142
accounted for 30.92% of the item variance. The second factor "denial and avoidance"
yielded two items "Not think about the event" (item 4: denial) and "Keep my distance
from the people who had seen what I had done" (item 5: avoidance), which accounted for
15.49 % of the item variance. The third factor "counterfactual thinking" had three items,
which were "Imagine a different outcome of this event", "Tell myself never do this
again", and "Wish that I had never done it or done it in another way". This variable
accounted for 9.81 % of the item variance. The fourth factor, "support seeking" was
comprised of two items "Tell this story to someone else to get some advice" and "Tell
others about my unhappy feelings", which accounted for 5.83 % of the item variance.
For responses to shame scenarios, the scree plot indicated five factors that
explained 64.38 % of the variance. The first factor contained two items "Imagine a
different outcome of this event" and "Wish that I had never done it or done it in another
accounted for 31.88% of the item variance. The second factor contained the items
"Confront the problem directly", "Find a good method to solve the problem" and
"Apologize for my bad behaviour". This is clearly "problem focused coping". The
"problem focus coping" factor accounted for 10.96 % of the item variance. The third
factor contained two items "Tell this story to someone else to get some advice" and "Tell
others about my unhappy feelings". This was labeled "support seeking". The "support
seeking" factor accounted for 9.05% of the item variance. The fourth factor contained
one item "Not think about the event". This was labeled "denial" and accounted for
7.22 % of the item variance. The fifth factor contained one item "Keep my distance from
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the people who had seen what I had done". This is clearly "avoidance". The "avoidance"
The factor loadings obtained for shame were sufficiently similar to permit the use
of 5 identical factors in both shame and guilt by splitting the second factor of guilt
"denial and avoidance" into two factors, namely "denial" and "avoidance". Therefore, 5
types of responses were obtained through the factor analysis: problem focused coping
(PF); counterfactual thinking (CT); support seeking (SS); denial (DN); and avoidance of
others (AV). The alpha of this scale on all guilt items for MC was .67, for IC was .74, for
EC was .66, for CC was .66. The alpha of this scale on all shame items for MC was .69,
for IC was .76, for EC was .80, and for CC was .83.
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Results
independent self-construal
at mean differences among the four different cultural group (MC: mainland Chinese; CC:
independent self-construal are shown in Table 7. Significant effects were explored using
Bonferroni post-hoc pairwise comparisons with a .05 significance level. The Bonferroni
correction controls the overall Type I error rate for the set of tests, keeping the familywise
alpha value at .05. Given the large number of tests being conducted, this was deemed a
significant differences were found among the four groups on the dependent variables
lambda = .90, F(12, 818) = 2.66,p < .01, Tl2 = .03. There was no significant overall main
effect of gender on the dependent variables, Wilks' Lambda = .99, F (3, 309) = .23, ns, r t
2
= .00. There was also no significant overall interaction of cultural group by gender on
the dependent variables, Wilks' Lambda = .98, F (9, 752) = .58, ns, ¥ = .01.
p <.05, 'I 2 = .05. Bonferroni post-hoc tests revealed that mainland Chinese (M =5.36)
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Table 7
3.24ac 291ab
Self- monitoring M 3.29bc 3.08c
Note: means with the same superscript are significantly different at the . 05 level.
146
were higher than European Canadians (M = 4.81) and International Chinese (M = 4.98)
of cultural group on independent self-construal F (4, 311) = 1.04, ns. The cultural groups
also differed on self-monitoring, F(4, 311) = 3.55,/? < .01, 'I 2 = .01. Mainland Chinese
International Chinese (M = 3.29) were higher than European Canadians and marginally
(1,311) = .48, ns, n2 = .00, independent self-construal, F (1, 311) = .04, ns, r l 2 = .00, or
311) = .68, ns, *]2 = .01, independent self-construal, F (3, 311) = .05, p < .05, ¥ = .00,
According to our first and second hypothesis, responses to shame among four
groups should differ from each other, but responses to guilt would be similar among four
to look at mean differences among the four different cultural groups (MC: mainland
Chinese; IC: international Chinese; CC: Canadian Chinese immigrants; EC: European-
Canadians) by gender for the five types of responses to guilt scenarios (problem-focused
147
coping, avoidance, counterfactual thinking, denial, and support seeking) and then ran a
second MANOVA to look at the effects of culture and gender on the five types of
responses to shame scenarios. The overall means, standard deviations and F values for
the MANOVAs for the responses to guilt scenarios are shown in Table 8, and overall
means, standard deviations and F values for the MANOVAs for the responses to shame
scenarios are shown in Table 9. Significant effects were also explored using Bonferroni
The results of the overall main effect of cultural group on the responses to guilt
showed a significant effect of culture across the five types of responses to guilt scenarios,
Wilks' lambda = .87, F (15, 847) = 2.11, p < .01, »12 = .04. The main effect of gender was
also significant, Wilks' lambda = .91, F (5, 307) = 6.36, p < .01, r ) 2 = .09. There was no
interaction between cultural group and gender, Wilks' lambda = .94, F (15, 847) = 1.34,
The ANOVA for problem focused coping in guilt scenarios was significant (see
Table 7), F (3, 311) = 6.13, p < .01, l ) 2 = .06. Post hoc analyses showed that mainland
Chinese (M= 1.76) and international Chinese (M= 1.49) did not differ from each other,
but mainland Chinese reported higher problem focused coping than European Canadians
(M= 1.11) and Chinese Canadians (M= 1.39). International Chinese reported higher
problem focused coping than European Canadians. The effect of culture on denial in guilt
situations was significant, F (3, 311) = 2.86,p < .05, *!2 = .03. Mainland Chinese (M= -
1.32) and international Chinese (M= -.99) differed marginally from each other, but
148
Table 8
67abc
Support M .17° -,18a -,15b
Note: means with the same superscript are significantly different at the . 05 level.
mainland Chinese tended to report lower denial than European Canadians (M= -.86) and
(3, 311) = 2.20,p = .09, n 2 = .02. Mainland Chinese (M= -1.03) and international
Chinese (M= -.91) did not differ from each other, but mainland Chinese tended to report
lower avoidance than European Canadians (M= -.67) and Chinese Canadians (M= -.59).
Culture also affected support seeking in guilt situations, F(3, 311) = 6.50,p < .01, 'I 2
= .06, such that International Chinese (M= .18), Chinese Canadians (M= -.18) and
European Canadians (M= -.15) did not differ from each other, but mainland Chinese (M
= .67) reported higher support seeking than all others. There was no effect of culture on
counterfactual thinking in guilt scenarios, F(4, 310) = 1.64, ns. 'I 2 = .02.
The effect of gender on guilt counterfactual thinking was significant, F (1, 311) =
24.66, p < .01, I 2 = .07. Women (M= 1.33) reported more counterfactual thinking than
men (M= .81). The effect of gender on support seeking was marginally significant, F (1,
311) = 3.46,p = .06, T)2 = .01. Women (M= .27) reported more support seeking than men
(M= -,02).There was no significant difference of the effect of gender on problem focused
coping, F ( l , 311)= 1.20, ns. l l 2 = .00 or on denial, F (1, 311) = 2.69, ns. ¥ = .01 or on
The MANOVA for shame scenario responses showed that significant differences
were found among the four groups on the five types of responses to shame scenarios,
150
Wilks' lambda = .84, F(15, 839) = 3.60,p< .01, *12 = .06. The multivariate test of
overall differences between gender was also significant, Wilks' lambda = .90, F (5, 304)
= 7.04,/? < .01, 'I 2 = .10. Significant differences were also found for the interaction of
cultural group and gender on the five types of responses to shame scenarios, Wilks'
Analyses of variance (ANOVA) on each type of response showed that there was a
significant effect of culture on shame problem focused coping (see Table 9), F (3, 308) =
12.56,/? < .01, *)2 = .11. Chinese Canadians (M= .74) and European Canadians (M= .65)
did not differ from each other, but mainland Chinese (M = 1.44) reported higher problem
focused coping than Chinese Canadians, International Chinese and European Canadians.
International Chinese (M= 1.10) reported more problem focused coping than Canadian
shame situations was significant, F(3, 308) = 3.45,/? < .05, *12 = .03. Chinese Canadians
(M= 1.16), European Canadians (M= 1.10) and International Chinese (M= 1.31) did not
differ from each other. Mainland Chinese (M= 1.56) reported significantly more
counterfactual thinking than Chinese Canadians (p = .01) and European Canadians but
The effect of culture on support seeking in shame scenarios was significant, F (3,
308) = 7.17,/? < .01, r l 2 = .07. Chinese Canadians (M= .14) and European Canadians (M
= .10) did not differ from each other. Mainland Chinese (M= .99) reported higher
support seeking than Chinese Canadians and European Canadians and marginally more
than international Chinese (M= .57) (see Table 9). International Chinese reported higher
151
Table 8
Note: means with the same superscript are significantly different at the . 05 level.
support seeking than Chinese Canadians and European Canadians, who did not differ.
Culture did not affect denial, F (3, 308) = 1.65, ns. >12 = .02, and did not affect avoidance,
308) = 2.92,p = .09, T)2 = .01. Women (M= 1.07) reported more problem focused coping
than men (M= .90). The effect of gender on denial was significant, F (1, 308) = 4.20, p
= .04, 'I 2 = .01. Men (M= -.17) reported more denial than women (M= -.46). The effect
of gender on avoidance was significant, F ( l , 308) = 5.08,p< .05, ^l2 = .02. Women (M
= -.32) reported more avoidance than men ( M - -.63). The effect of gender on
= 1.55) reported more counterfactual thinking than men (M= 1.02). The effect of gender
on support seeking was also significant, F ( l , 308) = 11.00,/? < .01, y\2 = .03. Women (M
For shame scenarios, the interaction of culture and gender on denial was
significant, F (3, 308) = 3.24,/? < .05, Y12 = .03. All men reported more denial in shame
scenarios than did women, except in the Chinese Canadian group, where women and men
significant, F (3, 308) = 2.48,/? = .06, rJ2 = .02. Mainland Chinese women reported equal
153
Figure 21
• Male
• Female
r
I | •
MC CC EC IC
154
Canadian and International Chinese women reported more counterfactual thinking than
men (see Figure 20). There was no significant interaction of culture and gender on
problem focused coping, F(3, 308) = 1.97, ns. *12 = .02, avoidance, F(3, 308) = .27, ns.
l 2
) = .00, or support seeking, F(3, 308) = 1.71, ns. = .02.
Regression Analyses
responses to overall guilt and shame (see Appendix J ), and we excluded independent
shame and guilt scenarios, a series of regression analyses were performed. Linear
multiple regressions were conducted with responses to guilt or shame scenarios (problem
outliers among the cases were found. All assumptions were met, and the data showed a
normal distribution.
We recoded culture into three dummy variables, one which compared Mainland
Chinese against the other three groups (MC); one which compared International Chinese
against the other three groups (IC); and one which compared Chinese Canadian against
the other three groups (CC). Dummy coded variables and gender were added in the first
step. The second step included self-monitoring and interdependent self-construal. The
155
Figure 20
v
-1
MC CC EC IC
For problem focused coping, the first step including the dummy coded cultural
variables and gender significantly predicted problem focused coping, R2ch= .05, Fch (4,
313) = 4.46, p < .01. The dummy variables isolating Mainland Chinese (fl = .26, p < .01)
and International Chinese (J3 = .15, p < .05) were significant. The variable isolating
Chinese Canadians (/? = .1 \,p = .08) was also marginally significant. The effect of
gender was not significant (fi = .06, ns). Thus, participants of Chinese descent generally
engaged in more problems focused coping than European Canadians, regardless of the
step, the equation was not significantly improved, R ch = .01, Fch (2, 311) = 2.27, ns. In
the third step, we entered the interaction variables for culture, gender, self-monitoring,
and interdependent self-construal. This step did not improve the fit of the equation above
that of the equation with the main effects, R2ch = -03, Fch (6, 305) = 1.41, ns. The final
equation model (step 1) with just the main effects significantly predicted 4% of the
variance in guilt problem focused coping, R2adf= -04, F (4, 313) = 4.46, p < .01 (see
Appendix K).
undergraduate students are more likely to use problem focused coping in a guilt scenario
157
There were not enough evidence to show interdependent self-construal and self-
monitoring mediated between culture and guilt problem focused coping, and no
significant interactions with these variables. Thus, interdependent self-construal and self-
monitoring did not moderate or mediate the effects of culture on guilt problem focused
coping.
Guilt avoidance
For avoidance, the first step including the dummy coded cultural variables and
gender was marginally significant, R2ch = -03, Fch (4, 313) = 2.15,/? = .08, with mainland
Chinese (J3 = -.1 \,p = .08) being marginally lower than the other groups on avoidance in
guilt situations. The effect of gender was not significant (/? = .08, ns). When self-
monitoring and interdependent self-construal were added in the second step, this step did
not improve the fit of the equation above that of the equation with the main effects, R ch
In the third step, we entered the interaction variables for culture, gender, self-
monitoring, and interdependent self-construal. This step did not improve the fit of the
equation above that of the equation with the main effects, R ch = -02, Fch (6, 305) = 1.25,
ns. The final equation model (step 1), with only the main effects of culture and gender,
marginally predicted 1% of the variance in guilt avoidance, R2adj= .01, F (4, 313) = 2.15,
marginally less likely to endorse avoidance than other three groups in guilt situations.
158
There were no effects with self-monitoring and interdependent self-construal and
For guilt counterfactual thinking, the first step including the dummy coded cultural
variables was significant, R2Ch = -09, Fch (4, 312) = 7.65, p < .01. The Chinese Canadians
(0= .15, p = .02) were significantly higher and mainland Chinese were marginally higher
(fi = .1 \,p = .09) than the other participants on counterfactual thinking. There was also a
significant effect of gender, (/? = .28,p < .01) such that women reported more
step, this step did not improve the fit of the equation above that of the equation with the
main effects, R2ch = -01, Fch (2, 310) = 1.75, ns. The third step with the interactions also
did not improve the equation, R2ch = -03, Fch(6, 304) = 1.57, ns. The final equation model
(step 1), which included the first step only, significantly predicted 8% of the variance in
guilt counterfactual thinking, R2adj= -08, F (4, 312) = 7.65,/? < .01 (see Appendix K).
These results suggest that women, regardless of their cultural group, Chinese
Canadian undergraduate students, and marginally mainland Chinese students, are more
likely to endorse counterfactual thinking in guilt situations than other cultural groups.
However, there is no evidence to suggest that the cultural differences are mediated or
Guilt denial
159
For denial, the first step including the dummy coded cultural variables significantly
predicted denial, R2ch = -03, FCh (4, 313) = 2.65,p < .05. The dummy mainland Chinese
variable (MC) was significant, with mainland Chinese (J3 = -.16, p < .01) significantly
lower on denial than the other groups. The effect of gender was not significant (fi = -.08,
ns). When self-monitoring and interdependent self-construal were added in the second
step, the equation was not significantly improved, R2ch =.01, FCh (2, 311 ) = .95, ns.
In the third step, we entered the interaction variables for culture, gender, self-
monitoring, and interdependent self-construal. This step did not improve the fit of the
equation above that of the equation with the main effects, R2ch = -01, Fch(6, 305) = .43, ns.
The final equation model (step 1) with only the main effects of culture and gender
These results suggest that mainland Chinese undergraduate students were less
likely to endorse denial than other three groups in guilt situations. Self-monitoring and
interdependent self-construal had no effect on guilt denial and there was no evidence of
For support seeking in response to guilt scenarios, the first step including the
dummy coded cultural variables significantly predicted support seeking, R2ch = .07, Fch (4,
312) = 5.64,p < .01. The dummy mainland Chinese (fi = 26, p < .01) was significantly
higher, and international Chinese (J3 = .11, p=.Q9) was marginally higher on support
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seeking than other participants. The effect of gender was marginally significant (0 = .10,
p=. 07).
step, the equation was not significantly improved, R2ch= -00, Fch(2, 310) = .11, ns. In the
third step, we entered the interaction variables for culture, gender, self-monitoring, and
interdependent self-construal. This step also did not improve the fit of the equation above
that of the equation with the main effects, R2ch = .01, Fch (6, 304) = .46, ns. The final
seeking, R2adJ= .06, F (4, 312) = 5.64, p < .01 (see Appendix K).
(marginally), undergraduate students were more likely to endorse support seeking than
Canadian participants, suggesting that the country in which people were raised
distinguished between participants. Thus, participants of Chinese heritage who had been
Chinese students tended to resemble mainland Chinese, suggesting that this response
responds to acculturation pressures, but not so rapidly that international Chinese are
effects of culture did not change and there was no interaction, suggesting that self-
monitoring and interdependence neither mediated nor moderated the effects of culture.
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For problem focused coping , the first step including the dummy coded cultural
variables was significant, R2ch = -11, Fch (4, 310) = 9.50,/? < .01. The dummy variables
isolating mainland Chinese (fi = .34,/? < .01) and international Chinese {fi - .19,/? < .05)
were significant. Mainland Chinese and international Chinese's problem focused coping
responses were significantly higher than that Canadian Chinese and European Canadians,
suggesting that the country in which people were raised distinguished between
participants. The effect of gender was also marginally significant (/? = .10,/? = .07),
suggesting that women were more likely to engage in problem focused coping than men.
step, the equation was significantly improved, R c/,= -03, Fch (2, 308) = 5.86,/? < .01.
shame scenarios (fi = .17,/? < .01). Self-monitoring did not significantly predict problem
focused coping (fi = .07, ns.). The Beta values of the two significant cultural variables
(MC: /? = .29,/? < .01; IC: /? = .17,/? < .01) decreased a very small amount but were still
significant. Gender effect was still marginally significant (fi = .09, /? =.08).
In the third step, we entered the interaction variables for culture, gender, self-
monitoring, and interdependent self-construal. This step did not improve the fit of the
equation above that of the equation with the main effects, R2ch = -02, Fch (6, 302) = 1.27,
ns. The final equation model (step 2) including the second step significantly predicted
t y
13% of the variance in shame problem focused coping, R adj = • 13, F(6, 308) = 8.49,/?
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For interdependent self-construal, the relationship between mainland Chinese and
shame problem focused coping was significant (fi = .34, p < .01). When controlling for
interdependent self-construal, the mainland Chinese dummy variable was still significant
but decreased (fi = .29,p < .00). We examined whether interdependent self-construal was
a partial mediator between the mainland Chinese dummy variable and shame problem
focused coping.
significant ((3= .15, p < .05), as was the relationship between interdependent self-
construal and problem focused coping (fi= .21, p < .01). A Sobel test showed that the
drop in the predictive power of the mainland Chinese variable was significant, Z = 2.11, p
< .05. Thus, interdependent self-construal significantly partially mediated the effect of
and problem focused coping was significant (fi = .19, p < .01). When controlling for
interdependent self-construal, the international Chinese variable was still significant but
decreased (fi = .11, p < .01). We examined whether interdependent self-construal was
partial mediator between the international Chinese dummy variable and shame problem
interdependent self-construal was not significant (fi = -.04, ns). Thus, there is not enough
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Figure 21
Mediation of Relationship between mainland Chinese and shame problem focused coping
by interdependent self-construal
Notes: All regression weights are presented as standardized coefficients. The number in
brackets is the standardized coefficient when controlling interdependent self-construal.
164
These results suggest that mainland Chinese and international Chinese
undergraduate students, and those who have more interdependent self-construals, are
more likely to endorse shame problem focused coping. There is evidence to suggest that
Shame avoidance
For avoidance (see Appendix L), the first step including the dummy coded cultural
variables and gender were marginally significant, R2ch = .03, Fch (4, 311) = 2.26,p = .06.
The effect of gender was significant (fi = .13, p < .05). There were no significant
step, this step did not improve the fit of the equation, R ch = .01, Fch(2, 309) = 1.56, ns. In
the third step, we entered the interaction variables for culture, gender, self-monitoring,
and interdependent self-construal. This step did not improve the fit of the equation above
first step marginally predicted 2% of the variance in shame avoidance, R2adj = -02, F (4,
311) = 2.26,p = .06. Therefore, there was no evidence to show that there were significant
self-monitoring.
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For counterfactual thinking (see Appendix L), the first step including the dummy
coded cultural variables was significant, R2ch = -09, F(4, 311) = 7.80, p < .01. The
dummy variable isolating mainland Chinese (fi = .11, p < .01) was significant. Mainland
Chinese's counterfactual thinking was significantly higher than that of other the groups,
suggesting that the country in which people were living distinguished between
participants. The effects of gender was also significant (fi = .27, p < .01) such that women
step, the equation was significantly improved, R2ch = -03, FCh (2, 309) = 5.36,p < .05. A
total of 11% of the variance in counterfactual thinking was predicted by this equation, F
(2, 309) = 5.36,p < .05. Self-monitoring increased counterfactual thinking (fi = Al,p
< .01.). The beta values of mainland Chinese decreased slightly but remained significant
(fi = .13,/? < .05). The gender effect was still significant (fi = .27, p < .01).
In the third step, we entered the interaction variables for culture, gender, self-
monitoring, and interdependent self-construal. This step did not improve the fit of the
equation above that of the equation with all of the main effects, R2Ch = .02, Fch (6, 303) =
1.04, ns. The final equation model including the second step significantly predicted 11%
of the variance in shame problem focused coping, R2adj= -11, F(2, 309) = 7.13,/? < .01.
The relationship between mainland Chinese and shame counterfactual thinking was
significant (fi = .11, p< .05). When controlling self-monitoring, the mainland Chinese
166
variable was still significant but decreased (/? = .13,/? < .05). We therefore examined
whether self-monitoring was a partial mediator between the variable isolating mainland
significant ifi - .10, p = .08), and the relationship between self-monitoring and shame
counterfactual thinking was significant (fi = .17, p < .01). A Sobel test showed that the
drop in the predictive power of the mainland Chinese was not significant, Z = 1.49, ns.
Thus, self-monitoring was not partially mediated the effect of mainland Chinese on
These results suggest that mainland Chinese undergraduate students and those who
However, there is no evidence to suggest that the cultural differences are mediated or
Shame denial
For denial (see Appendix L), the first step marginally improved the equation, R ch
= .03, Fch (4, 311) = 2.30, p = .06. The dummy Chinese Canadian variable (CC) was
significant, with Chinese Canadian's denial (/? = .14, p < .05) significantly higher than
other groups. The effect of gender was marginally significant different (J3 = -.10, p = .09),
total of 3% of the variance in denial was predicted by this equation, F (2, 309) = 3.57, p
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< .05. The effect of gender was not significant different (fi - -.09, ns). Self-monitoring
was found to be associated with increased denial (0= .15, p< .05). Interdependent self-
construal did not significantly predict denial (fi = -.03, ns.). The CC variable (fi = .13,p
< .05) still had the same Beta after controlling for the effects of the personality variables.
In the third step, we entered the interaction variables for culture, gender, self-
monitoring, and interdependent self-construal. This step did not improve the fit of the
=
equation above that of the second step, R2ch -02, Fch (6, 303) = 1.11, ns. The final
equation with the second step significantly predicted 3% of the variance in shame denial,
These results suggest that Chinese Canadian undergraduate students and those who
are higher on self-monitoring are more likely to endorse denial in shame scenarios than
For support seeking (see Appendix L), the first step including the dummy coded
cultural variables was significant, R2ch = .09, F (4, 311) = 7.92, p < .01. The dummy
mainland Chinese (fi = 21,p < .01) and dummy international Chinese (fi= A3,p< .05)
variables were significant, with mainland Chinese and international Chinese's support
seeking being significantly higher than that of European Canadians or Chinese Canadians.
Thus, being raised in China was associated with more support seeking in shame situations.
There was also a main effect of gender on shame support seeking (fi = .19,/? < .01) such
that women sought more support than did men in a shame situation.
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When self-monitoring and interdependent self-construal were added in the second
step, the equation was not significantly improved, R2ch = .01, Fch (2, 309) = .83, ns. In the
third step, we entered the interaction variables for culture, gender, self-monitoring, and
interdependent self-construal. This step also did not improve the fit of the equation above
that of the equation with the main effects, R2cf, = .02, Fch (6, 303) = 1.22, ns. The final
equation model including only step 1 significantly predicted 8% of the variance in shame
monitoring and interdependent self-construal were not mediating between culture and
support seeking. As the step with the interactions was also not significant, these variables
also did not moderate the effect of culture on responses to shame support seeking
scenarios.
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Discussion
In study 3, we examined the effect of culture and gender on responses in guilt and
shame scenarios among undergraduate Chinese students in China (MC) and three student
groups in Canada: international Chinese (IC), Chinese Canadian (CC) and European
Canadian students (EC). Five factors emerged within each culture; one could be thought
of as approach strategy (problem focus coping and seeking support) and two were
withdrawal strategies (denial and avoidance). Counterfactual thinking did not really fall
Past research Bagozzi and his colleagues (2003) shed light on the cross-cultural
aspects of shame, but they only studied the relationship of salesmen and customers, they
did not study gender differences, and they did not actually measure self-construal, even
though they assumed that their findings were due to differences in self-representations.
This is the first study to explore the effects of culture and gender on self-regulation in
guilt and shame scenarios and whether cultural differences might be mediated or
Our results showed that mainland Chinese endorsed more approach (problem
focused coping and support seeking) responses to the both guilt and shame scenarios than
Chinese Canadians and European Canadians and focused on solving the problems and
rebuilding relationships with others and seeking support. International Chinese tended to
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respond in ways that resembled those of mainland Chinese, although the differences
between international Chinese and the Canadian participants were not always significant.
Mainland Chinese reported that they would engage in more support seeking in the
guilt and shame scenarios than European Canadians, Chinese and Canadian and
international Chinese. Although mainland Chinese hold the principle of saving face and
not exposing their shortcomings to others, once they violated a moral principle or social
norm and were in difficult conditions, they might be more motivated to find a way to
solve the problem and re-establish harmonious relationship, such as by getting advice
from others or sharing their emotions with others in order to get support. This result was
consistent with some previous studies. For instance, Mortenson (2006) reported that, like
American students, Chinese students are likely to perceive that seeking social support and
approach-oriented self-coping are effective means for dealing with distress due to
academic failure (which is one example of situations that elicit shame and guilt).
Receiving emotional support during times of crisis and stress is essential for emotional
and physical health across cultures (Burleson, 2003; Cunningham & Barbee, 2000) and
past research has found that social sharing of emotions has been related to cultural level
International students, who have to face language barriers and many life changes in the
new country, might need a lot of social support during acculturation. It is better for them
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to find the various services available in schools and universities where they are attending
classes in order to fulfill their goals in Canada. Helping international students establish
college campuses (Rajapaksa & Dundes, 2002/2003). Past research found that Chinese
sojourners (student visa holders) in Canada reported more problems related to work,
Very interestingly, past research (Taylor, et al., 2007) found that Asians and Asian
Americans report that social support is not helpful to them. They resisted seeking it,
because support seekers may worry about burdening their friends and families and may
also fear a loss of face due to the revelation of embarrassing problems and feelings
(Barbee & Cunningham, 1995; Sarason, Sarason, & Pierce, 1990). In East Asian cultures
such as China and Japan, cultural norms discourage people from expressing emotional
distress to friends and family for fear of disturbing relational harmony (Lee, 1996;
Matsumoto, Kudoh, & Takeuchi, 1996; Taylor et al., 2004). The collectivist orientation
of Asian countries might favour the sharing of stressful problems; on the other hand,
efforts to maintain group harmony might discourage such efforts (Taylor et al., 2004).
The fact that there were few differences between international Chinese and
mainland Chinese participants is not surprising, given that most of these participants
arrived to Canada as adults, and most have spent only a few years in the Canadian
migrant status (Berry et al., 1987) and generations (Lay & Nguyen, 1998; Sodowsky &
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Lai, 1997). Research on acculturation suggests that people who migrate as adults are less
likely to acculturate and that the process of acculturation takes several years. Ying, Lee,
and Tsai (2000) found that American-born Chinese were less likely to perceive racial
discrimination but were more likely to take the assimilated or bicultural position, to be
monolingual English speakers, and to associate with American or mixed ethnic groups.
The results support our hypothesis that there would be cultural differences in how
participants respond to shame scenarios, and that these differences are associated with the
culture in which one was raised, rather than with one's immediate environment or
cultural heritage. Moreover, all cultural groups also responded differently to guilt
scenarios. This demonstrates that the findings are not merely due to general response
different groups endorsed approach strategies more (problem focused coping and support
seeking) or withdrawal strategies more (denial and avoidance). In every group, approach
strategies were endorsed more highly than avoidance strategies in both shame and guilt
situations (cf. Cho, 2010). Thus, while approach strategies may have been endorsed more
highly by participants from mainland China or international Chinese students, there was a
general preference for approach responses, regardless of the situation. It should be noted,
however, that we did not actually measure the extent to which participants experienced
shame and guilt and therefore cannot be certain that the effect is not due to differences in
what emotion was being experienced. Thus, people in each culture all endorsed more
problem focused coping and support seeking than withdrawal strategies but it could be
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because they felt more guilt than shame. However, given the difficulty in measuring guilt
and shame emotions, and distinguishing between them (Silver & Sabini, 1997),
Surprisingly, the results showed that there were no differences in shame denial and
hypothesized that European Canadians would report higher avoidance and denial than
mainland Chinese. Consistent with this prediction, mainland Chinese tended to report
lower denial and lower avoidance than European Canadians and Chinese Canadians, but
in guilt situations rather than shame situations. It is possible, however, that they were
responding to feelings of shame in these situations, since the situations were likely to
The results also showed that mainland Chinese reported higher shame
counterfactual thinking than the other three groups. Chinese participants in shame
situations tended to feel more regret about their wrongdoings and wished that they had
done it in another way than the other groups. This may because mainland China
emphasizes collectivism, in which people prefer improved social harmony with others.
Once they have done something wrong, they feel remorse and wish to modify it in order
to maintain good relationship with others. This is consistent with past research (Hur,
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As we hypothesized, women endorsed more approach strategies in shame situations
than men (i.e., problem focused coping) and less withdrawal (i.e., denial). Women also
endorsed more counterfactual thinking and support seeking in shame situations than men.
Similarly, in guilt situations, women endorsed more problem focused coping and support
seeking than men. The hypotheses about gender in this study were therefore supported by
these findings except for one result, in which all women endorsed more avoidance in
shame situations than men across cultures. These gender differences can be explained by
gender roles and gender-stereotyped characteristics. In their life span, the role of most
women is as the primary caregiver. According to Nancy Chodorow (1987, 1989), women
are more likely to be socialized to the role of mother. As a result, women have become
more sensitive to emotions than men. Women are typically described as a caring
(Gilligan, 1982), more open minded (Buhrke & Fuqua, 1987), and empathetic (Buhrke &
Fuqua, 1987; Tangney & Dearing, 2002). Even modern societies recognize and value
these characteristics in women (Tavris, 1992). It might therefore be common for women
to experience more shame and guilt than men. Consistent with this, for all four cultural
groups, women reported more support seeking, such that women tended to tell others
their unhappy feelings and get advice from others more than did men in both shame and
guilt situations.
For all four cultural groups in shame situations, women also reported more
counterfactual thinking than men. Johnson and Sherman (1990) found that counterfactual
directly to course correction, to goal cognition, and to behaviour regulation (Epstude &
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Roesev, 2008). The gender difference we found might have occurred because women
typically report higher mental ruminations than men (Singh-Manoux, 2000). This is very
interesting, given that previous research has found that women reported having more
intense and more frequent experiences of emotions such as embarrassment, guilt, shame
and sadness than their male peers (Barrett, et al., 1998). They may therefore have a
stronger desire to undo the negative acts because may feel more distressed.
For all four cultural groups in shame situations, women reported more avoidance
than men did. Additionally, all men endorsed more denial in shame situations than did
women. This may be explained by the dominant role which men play in society. In the
global context, men are usually of dominant status in society. When they do terrible
things, they might be afraid of being negatively judged by others and losing this
dominance and want to keep their good image and start over. They may try not to think
about what they did and try to forget those negative and stressful feelings. They may need
to believe that they are still strong in front of others and in society. Women are
traditionally not of high status in the family and society, and they may tend to blame
The results showed that there was interaction of culture and gender on denial in
shame situations. All men in the other three cultures reported more shame denial than that
of women, except in the Chinese Canadian group, where women and men did not differ.
For the second generation of Chinese immigration in Canada, individuals are more likely
have bicultural identities, and have two sets of norms, particularly regarding issues of
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tensions (e.g., Hynie 1996; Tang & Dion, 1999). The women in this cultural group might
deny the wrong things they have done to keep their reputation in public.
self-construal
Canadians, which is consistent with past studies (Lee, Asker, & Gardner, 2000; Neff,
Pisitsungkagarn, & Hsieh, 2008; Singelis, Bond, Lai, & Sharkey, 1999; Singelis &
Sharkey, 1995; Singelis, 1994). Moreover, Chinese Canadians were more interdependent
than European Canadians. This might be because Chinese Canadians who were the
second generation might often share the feature of being bicultural (identifying with both
Western and Chinese cultures). Chinese Canadians may still be influenced by their
children (Phalet & Schoenpflug, 2001; Schoenpflug, 2001). This result is consistent with
other research on first generation immigrant Asians, that finds that there are correlations
between the traditional beliefs of parents and their children (Hynie, Lalonde, & Lee,
2006). Thus, family norms, values, and beliefs are powerful forces in shaping an
individual's concept of self that continue even after a lifetime in a different cultural
Also very interestingly, mainland Chinese were also more interdependent than
international Chinese. This may because those students who were willing to leave their
home country and families to study abroad may be those who are less interdependent to
begin with. It may also be that exposure to the West has influenced them relative to their
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Chinese peers in China. Young adults are apt to assimilate Western cultures more readily
than older generations and so this may also reflect change in international students over
time (Segall et al., 1990). However, we did not find cultural differences in independent
self-construal but this is also consistent with research on immigrant families (Hynie et. al.,
2006).
which emphasize external harmonious relationships and are associated with caring more
about others' evaluations, was associated with increased approach regulation of self-
conscious emotions, such as problem focused coping in both shame and guilt scenarios.
partially mediated the effect of culture distinguishing mainland Chinese from other
Chinese with more interdependent self-construal endorsed more problem focused coping
in order to maintain the harmonious relationship with others, suggesting that a personality
trait like interdependent self-construal can shape some responses to the self-conscious
shame emotions.
The regression results showed that the responses to scenarios associated with shame
students with higher self-monitoring are more likely to endorse counterfactual thinking in
shame scenarios. Moreover, Chinese Canadian undergraduate students with higher self-
monitoring endorsed more denial in shame scenarios than are others. These results were
consistent with some previous studies (Snyder, 1974; 1979). However, there were no
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significant interactions or mediations with self-monitoring in predicting any responses to
thoughts and situations. People who are high self-monitors look for cues in the social
situation and alter their attitudes and behaviours to match the environment (Edelmann,
1985; Tardy & Hoseman, 1982). Those who are low in self-monitoring tend to display
their true attitudes in every situation; they were not affected by the presence of other
people. People who are highly individualist should have low self-monitoring, and those
cultures focus on the self, and the expression of one's unique beliefs and attitudes, not on
memberships, and focus on social context and status. Consistent with the previous
research, those from collectivist cultures should be more tuned into their social
environment (Edelmann, 1985; Tardy & Hoseman, 1982). In our study, we found that
mainland Chinese and international Chinese participants had higher self-monitoring than
Chinese. Thus, while our research suggests that there are indeed cultural differences in
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General discussions and conclusion
discrepancies from past research and confirmed that culture influences the experience of
shame and guilt and self-regulation patterns. Interestingly, while we found consistent
cultural differences, these could not be completely explained by variables associated with
mainland Chinese and other participants shame on problem focused coping, suggesting a
more important role for social norms than personality. Particularly, this research provided
a wider structure of experiencing shame and guilt emotions and responses to these
The purpose of the reported studies was to explore the nature of shame and guilt
compared Chinese and Canadian concepts of shame and guilt along three different
scenarios of different shame and guilt concepts, and measured cultural and gender
responses to guilt and shame on a new scale developed for this purpose. Importantly, we
also examined whether two personality factors associated with self-concepts mediated or
The comparison of the experience of shame and guilt among mainland Chinese and
European Canadian cultures showed similarities and differences on the higher order
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categories of themes and the three dimensions. For example, European Canadians
reported more guilt examples than mainland Chinese in "other's improper actions"
situations. Within cultures, mainland Chinese and European Canadians both reported
more shame examples than guilt in "breaking own expectations", and both reported more
Chinese also reported more shame examples than guilt in "other's improper actions" and
"displayed/ having a flawed self/character", and mainland Chinese also reported more
guilt examples than shame in "intentional harm to others", "unintentional harm to others",
also reported more guilt examples than shame in "intentional breaking social norms/
rules".
For the comparison of the three dimensions, mainland Chinese reported more
private guilt than European Canadians. Both blamed their actions more than themselves
but mainland Chinese shame scenarios included more self-blame than European
Canadian shame scenarios. Both groups focused more on repairing actions in guilt than
shame scenarios. European Canadian shame scenarios focused on more withdrawal than
mainland Chinese scenarios, and European Canadian guilt scenarios included more
The third study on self-regulation yielded several findings that suggest that the
regulation of shame and guilt were influenced by both culture and gender. As predicted,
Chinese endorsed more approach focused responses (i.e., problem focused coping,
181
support seeking) than Chinese Canadians and European Canadians. These results are
consistent with some past research (Bagozzi, et al., 2003; Qian, et al., 2003). However,
mainland Chinese endorsed more approach responses (problem focus coping) and support
seeking than Chinese Canadians and European Canadians when responding to scenarios
associated with guilt. It is not clear, however, whether or not they were responding to
elicited both shame and guilt, and thus the differences we observed may still have been
due to responses to feelings of shame, even if they occurred in situations associated with
guilt.
These findings are consistent with past studies about the function of self-concepts
in cultural differences (Fung & Chen, 2002; Olwen, 2004). Mainland Chinese, whose
self-regulation (i.e., using more problem focused coping). However, almost none of the
differences between cultures could be explained by interdependence, and in the one case
where there was evidence of mediation (shame problem focused coping), the mediation
was only partial. While problem-focused coping in shame situations is the situation we
would most expect to see as responding to differences in self-construal, this effect was
only found for the dummy variable distinguishing mainland Chinese from the others. It
Canadians. Chinese people were therefore more sensitive to the cues in the social context
and others' evaluations in the situations and followed these cues to guide their actions
and more pleased to others, relative to European and Chinese Canadians. However, we
responses to shame and guilt situations, since there was no evidence of mediation or
moderation.
Interestingly, several studies indicate that people experiencing guilt have more
control over situations than people experiencing shame. Research in North America
suggests that people experiencing guilt are likely to control their anger and are less likely
than those experiencing shame to have aggressive or hostile feelings (Lutwak, Panish, &
Ferrari, 2003). Schmader and Lickel (2006) compared shame and guilt reactions
following self-caused and other-caused wrongdoings and found that when considering
their own wrongdoings, people reported more guilt than shame and a stronger approach
than avoidance motivation, because they felt a greater sense of control over their own
behaviour (an appraisal that elicits guilt) than over the actions of others. People were
motivated to distance themselves from the shame event for the other person's actions, and
people were more motivated to repair whatever harm the other person had done to the
degree they felt guilty. Thus, the reason that guilt may be more associated with repairing
behaviours than shame may be partially due to feelings of control and responsibility,
whereas the withdrawal associated with shame may be due to feelings of hopelessness
These cultural differences do not extend to first generation Chinese Canadians, who
have lived in North America for most of their lives. They do not differ from their
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European Canadian peers. Moreover, international Chinese students, who are in Canada
briefly as foreign students, begin to shift how they respond to these emotions (i.e.,
differed from mainland Chinese on guilt support seeking and shame problem focused
focused coping in response to guilt scenarios. These findings further support the strong
influence of social norms on shame and guilt responses. Effects of gender on responses to
both shame and guilt were found. For the responses to shame, women endorsed more
problem focused coping, support seeking, counterfactual thinking, and less denial than
men. There was also an interaction of culture and gender in shame denial. Men in
mainland Chinese, European Canadians, and international Chinese groups endorsed more
denial than women but there were no gender differences in Canadian Canadians.
These findings provide more support and evidence for studying cross-cultural self-
conscious emotions. Cultural background plays an obvious and important role in the
psychology of shame and guilt, despite the fact that shame and guilt are deemed to be
the effects of collectivistic country like mainland China on some responses to shame and
guilt suggesting that other explanations for the cultural differences need to be explored.
guilt between a Western country, Canada, and an Eastern country, China, and how
culturally influenced personality variables and immediate social context might have an
impact.
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Limitations and Future directions
This study has several limitations that should be considered in future research.
First, most of the participants in this set of studies were undergraduate students and
other parts of the countries involved to determine the generalizability of the current
findings.
Second, for mainland Chinese participants, we only collected data from mainland
China, but we did not collect data from Hong Kong and Taiwan. In a future study, I
would like to collect data in multiple locations and see whether there are differences due
to origin. Moreover, many Chinese immigrants in Canada are from those two areas,
suggesting that Canadian Chinese may not share the same cultural heritage as mainland
Chinese. In Study3,1 did not specifically ask about origin (China, Hong Kong, Taiwan)
but rather asked "Which country were you born in?" Although most participants
answered "China", it is impossible to know which part of China they were from. Hong
Kong is associated with higher levels of Western influence so immigrants from the
Third, we did not directly measure the acculturation of the international students
and Chinese Canadians. It would be interesting to measure this variable and see whether
it makes any differences to the responses to shame and guilt. It would be interesting to
see how acculturation relates to both the personality variables measured, and the
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responses to shame and guilt situations, and to see the extent to which international
Fourth, we used self-report in both Studies 1 and 3. The use of self-report measures
could be biased since all participants may be subject to potential self-report bias but that
bias may function differently in different cultural groups. For that reason, within culture
comparisons are the most reliable. Respondents may give defensive or interpretative
answers due to self-esteem concerns or social desirability effects. The anonymity of the
questionnaires should reduce these potential biases but cannot eliminate them completely.
However, comparing shame and guilt responses within cultures is a way of controlling
for culture-specific responses biases, and differences in responses to shame and guilt
within cultures suggested that the emotions may be distinguished differently in the
The biggest limitation in this study is that the extent of experiencing shame and
guilt was not measured in response to the scenarios and so we could not confirm whether
the cultural differences were due to differences in the relative amount of shame or guilt
experienced, or due to differences in how they respond to shame and guilt. Cho (2010)
found that people who reported that they were more likely to solve the problem following
a shame or guilt related situation, felt more shame. However, participants in her study
were less likely to avoid the problem and avoid others when experiencing more shame
186
Given that the experience of shame and guilt and the self-regulation of shame and
guilt are culturally patterned, and that gender influences the strategic form of social
behaviour, there are numerous future directions for research into how people cope with
future investigations is the association with social anxiety, because people who violated
social norms and rules and are negatively evaluated by others are likely to experience
increased social anxiety. It would be interesting to examine how the different possible
responses to shame and guilt protect individuals from the negative consequences of these
emotions.
with perfectionism. Tangney (2002) has shown that socially prescribed perfectionism is
associated with the experience of shame. Thus, it would be interesting to examine these
Despite these limitations, the findings obtained in this study were similar to
previous studies (Tangney, 1990; 1991), and support the theoretical and
phenomenological literature (Lutwaka et al., 2003) but deepen our understanding of how
universal emotions like shame and guilt can be shaped by one's cultural environment.
187
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Footnotes
1
The Ba rong ba chi (Eight Honours and Eight Shames), officially the Core Value
Chairman Hu Jintao for the citizents of the People's Republic of China. It is being
promulgated as the moral code for all Chinese, especially Communist Party cadres. On
18, October of 2006, the Xinhua News Agency posted an English translation of Hu's list
1. love the country; do it no harm. 2. Serve the people; never betray them. 3. Follow
science; discard ignorance. 4. Be diligent; not indolent. 5. Be united, help each other;
make no gains at others' expense. 6. Be honest and trustworthy; do not sacrifice ethics
for profit. 7. Be disciplined and law-abiding; not chaotic and lawless. 8. Live plainly,
2
Chi- square analysis found no significant gender differences within cultures when
comparing shame and guilt or between cultures within the concepts of shame and guilt.
3
A11 the creations of three scenarios for each category of shame and guilt were based on
212
Appendixes A
Study 1
The following questions ask you to recall a personal and potential distressing event.
Please answer them as honestly as possible. Note that your answers will be
completely anonymous, and you are free to not answer any question, or to
discontinue participation at any time. Please answer the following questions in
Mandarin.
1. Imagine a time when you experienced the following emotion: guilt about harming
another person. In the space below, please describe the situation in as much detail as
possible.
2. Imagine a time when you experienced the following emotion: guilt about trust
violation. In the space below, please describe the situation in as much detail as possible.
3. Imagine a time when you experienced the following emotion: guilt (zui e gan) about
breaking moral. In the space below, please describe the situation in as much detail as
possible.
4. Imagine a time when you experienced the following emotion: guilt (fan zui gan)
about breaking the law or rules. In the space below, please describe the situation in as
much detail as possible.
5. Imagine a time when you experienced the following emotion: shame (xiu chi) about
very deep shame (Feeling of shame that occurs with perceived social failure; A stain on
the face). In the space below, please describe the situation in as much detail as possible.
6. Imagine a time when you experienced the following emotion: shame (can kui) about
feeling of shame that occurs with failure to attain a personal ideal. In the space
below, please describe the situation in as much detail as possible.
7. Imagine a time when you experienced the following emotion: shame (diu lian) about
loss of face (Feeling of shame that occurs with loss of reputation or standing in the eyes
of others). In the space below, please describe the situation in as much detail as possible.
8. Imagine a time when you experienced the following emotion: shame (xiu kui) about
feeling of shame occasioned by perceived personal failure resulting in harm to
someone else. In the space below, please describe the situation in as much detail as
possible.
213
9. Imagine a time when you experienced the following emotion: shame (nan wei qing)
about embarrassment due to social impropriety. In the space below, please describe
the situation in as much detail as possible.
214
Appendixes B
Study 2 (part 1)
Read the following scenarios, please give the order (1, 2, 3) for each
following categories, 1 represents the best example, 3 represents the
weakest example. You can write the order in front of each category.
Al. You are at a party and talking with some friends about the classes you took last term.
You make a joke about how easy one class is, and how dumb a person would have to be
not to get an A in this class. One of your friends looks shocked and hurt and you
suddenly remember her telling you that she only got a D in the course last term and had
to take the course again. You realize that she must think you are talking about her.
A2. You are shopping with a friend, who tries something on in every store, but can't
decide whether she likes anything enough to buy it. You are hot and tired and starting to
feel irritated by her. She is trying on the fifth pair of jeans in yet another store and once
again can't decide if she likes them or not. She tells you that she likes them but is worried
that they make her look fat. You snap back that everything makes her look fat so she may
as well get the ones she likes. You mean this to be funny, but your friend is visibly
shaken and rushes back into the change room in tears.
A3. It is the first real snowfall of the year, and you and some friends are throwing
snowballs and laughing and chasing one another. Another friend shows up and calls your
name. You have a snowball in your hand so you playfully throw it at him. But you throw
it harder than you had intended, and it hits him in the face, breaking his glasses. He
shouts and covers his face as blood starts to run from a cut above his eye.
Bl. Your friend works as a cashier in a small clothing store. You stop in to visit with her
and she asks you to watch the store while she goes to get something from the back room.
There are a couple of teenagers in the store who are looking at a pink shirt and giggling.
You watch them for a while but then get distracted and start flipping through a magazine
that your friend left on the counter. When you look up again, the teenagers, and the shirt,
are gone. You realize that they have stolen it, and that your friend is now going to get into
trouble with her boss.
215
B2. You are looking to buy a used computer and find a great laptop that is advertised for
about $100 more than you can afford. You ask a friend if you can borrow the $100 so that
you can buy the computer, and promise to pay him back after you get your next pay
check. Right after you get the computer, several major events happen in your life, and
you completely forget about the money and don't pay him back.
B3. A good friend confides in you about how much she is attracted to a man you both
know, even though he already has a girlfriend and is clearly not interested in your friend.
You promise that you won't tell anyone about this, but several weeks later this man's
name comes up at a party, and you tell the people you are talking to about your friend's
unrequited crush on this man.
CI. You are in a store with some friends of yours and you see a pen with a funny picture
on it. You think it's cute, but don't think it's worth the $10 they are asking for it. You
look around and see that the store owner is talking to your friends and not paying any
attention. On an impulse, you grab the pen and slip it inside your coat. You then leave
with your friends, without ever paying for the pen.
C2. You have been up studying for days and are exhausted. You finally get into bed and
try to get a couple of hours of sleep before you have to get up to start studying again. Just
as you fall asleep, you are awakened by your roommate's cat, which is meowing and
meowing outside of your roommate's bedroom door. You lie awake, waiting for your
roommate to wake up and do something about the cat. After 15 minutes, furious with the
cat and with your roommate, you stomp out of your bedroom, grab your roommate's cat,
open your roommate's bedroom door and hurl the cat all the way across the room.
C3. As a joke, you unscrew the front wheel of a bike that belongs to one of your
neighbours, a woman you don't like very much. You think that the wheel will fall off as
soon as she unlocks her bike. However, later that day, you watch from the window of
your living room as she comes out of her house, unlocks and then gets on her bike and
cycles off. She is less than half a block away when the front wheel comes off and she
falls over the front of the bicycle onto her face. People rush to help her, because she is
obviously hurt.
216
D1. One day at work your supervisor calls you into her office and asks you about how
you and a co-worker have been dividing your tasks. You have heard that your supervisor
is considering promoting your co-worker to a new position and realize that she is really
looking for information about your co-worker's skills and abilities. You and this co-
worker have recently had an argument and you are still annoyed, so you tell your
supervisor that you do all the tasks requiring responsibility and judgment and imply that
your co-worker is unreliable and does no work, even though these things are not true.
D2. Your friend has a plot in a community garden, and one day you go to visit her while
she works in little plot of land. You notice that one of the neighbouring plots of land has
many ripe strawberries growing in it. While your friend is out of sight, you go and eat all
of the neighbour's ripe strawberries, leaving hardly any berries on the plants.
D3. You know that you have a term paper that is due at the end of the month and that you
need to start working on it right away, but you keep postponing starting the paper, and
keep going to movies, watching television, and spending time with your friends instead
of working. You end up having to research and write the entire paper in less that a week
in order to get it done in time.
El. Your class was assigned a reading and you didn't do it. Your instructor asks you and
two other students to lead the discussion of the reading for this class. You pretend to have
done the reading and hope that you can get away with it, but 10 minutes into the class the
instructor stops the discussion and explains to the class how the comments you have
made about the reading show that you have not having done the reading and that you
have lied to the class about it.
E2. You enter a classroom early and see an ipod lying on the floor under a chair. You
realize that it must have fallen from someone's coat or bag. No one is around, so you
decide to take the ipod for yourself because you've always wanted one. You quickly pick
it up and start stuffing it into your own bag. Just then, a group of 3 students shows up at
the door and one shouts "Hey, that's mine—you're stealing my ipod!"
E3. You are getting ready to leave a party at your friend's house but can't find your cell
phone. One of the people who already left the party was once arrested for shoplifting, and
you think that they must have taken your phone. You tell your friend about your missing
phone, and about your suspicions. Your friend gets very angry and says that the other
guest could not have taken the phone. You also get angry and you and your friend start
having a heated argument. Several other people come by and get involved in the
argument, most of them defending the departed guest. About 10 minutes into the
argument you remember that you actually left your phone at home, so you turn and stomp
out of the party without admitting that you are wrong.
217
F. can kui—-failure to attain a personal ideal
FI. You study hard for an exam in a course that you really like on a topic you hope to
keep studying. When the exam results come back, you get a 70%, while all of your
friends in the class get marks over 80%.
F2. You have always hoped to be a medical doctor, ever since you were a child. But you
haven't really studied as hard as you know you should, and in your third year of
university, you realize that your grades are not good enough to get you into any of the
medical schools in North America, and you will never become a doctor.
F3. You have spent many years taking lessons on several musical instruments and music
is a central and important part of your life. Although you have played piano, guitar and
clarinet for as long as you can remember, though, you have never become more than just
adequate at any of them. You finally realize that you will never be more than a mediocre
musician.
G1. You are voted as the best speaker in your class in high school and are asked to give a
speech at the graduation ceremonies in front of all the graduating students and their
parents. You have memorized your speech but when you get up in front of the audience,
you are so nervous that you forget your speech and, when you try to read it from your
notes, you get all confused realize and mix up the pages.
G2. You are in a rush to get ready for class first thing in the morning and you get up and
get dressed in a hurry. You arrive in class late, and most of the seats are already taken.
You find a seat at the front and take off your coat and sit down and only then realize that
you have put your shirt on inside out.
G3. You and some friends join a basketball competition where students from different
colleges compete to see how many baskets they can shoot from the foul line. Before long
you realize that you are by far the worst person in the competition and that everyone else
is succeeding more than twice as often as you do.
HI. You start dating a person that who is very nice and who you know really likes you.
One night you are at a party and meet someone else who you know you couldn't really
have a relationship with but whom you find very attractive. Although you know that it
218
would break your partner's heart if they found out, by the end of the evening, you and
this sexy stranger are kissing in a dark corner of the living room.
H2. A friend of yours gets in an argument one night as you and your friend are leaving a
bar. The argument descends into pushing and shoving. You join your friend in this
argument and when the pushing starts, you shove the stranger as hard as you can. The
stranger falls over, hits their head on the car behind them, and are knocked unconscious.
H3. When you start university, you tell a few people that you know a famous music
producer who lives in your neighbourhood. A new friend of yours who is a musician
hears about this and asks if you could get this producer to listen to his demo tape. You
take the tape and then, rather than admitting that you lied about knowing the producer,
tell your friend that you gave the producer the music tape. Whenever your friend asks
about whether the producer has commented on the tape you say no, and your friend ends
up thinking that this producer hated his tape.
II. The professor in one of your classes asks people for answers to the homework
questions and you pride yourself on always having them right. This week you are quick
to offer an answer to the professor's first question, and the professor smiles at you
expectantly as you start answering. The smile turns to puzzlement and a frown as you are
speaking, though. The professor says that your answer is not correct and actually
completely misses the underlying concept. Several students laugh at you as the professor
turns to get the correct answer from someone else.
12. You are looking for a bathroom at a party, and walk into a dark bedroom by mistake.
You are surprised to stumble into a couple who are engaged in a passionate embrace on
the bed. You quickly back out mumbling apologies and hear them laughing as you close
the door.
13. Your friends all have more spending money than you do. Going out with them is
becoming difficult since you cannot afford to eat or drink at the same places that they do.
This time when they ask you out on a Friday night, you say that you cannot go out and
need to stay in to study. In front of all of your friends, one of the guys says that if money
is the issue, he'll just pay for you, thereby making you feel cheap as well as poor.
219
Appendix C
The mean of three scenarios for each category of shame and guilt in the first rating
220
AppendixL:Regressionsofself-regulationofguilt
Study 2 (part 2)
El. Your class was assigned a reading and you didn't do it. Your instructor asks you and
two other students to lead the discussion of the reading for this class. You pretend to have
done the reading and hope that you can get away with it, but 10 minutes into the class the
instructor stops the discussion and explains to the class how the comments you have
made about the reading show that you have not having done the reading and that you
have lied to the class about it. (did badly in job)
E2. You enter a classroom early and see an ipod lying on the floor under a chair. You
realize that it must have fallen from someone's coat or bag. No one is around, so you
decide to take the ipodfor yourself because you've always wanted one. You quickly pick
it up and start stuffing it into your own bag. Just then, a group of 3 students shows up at
the door and one shouts "Hey, that's mine—you 're stealing my ipod!" (stealing)
E3. You are getting ready to leave a party at your friend's house but can't find your cell
phone. One of the people who already left the party was once arrested for shoplifting, and
you think that they must have taken your phone. You tell your friend about your missing
phone, and about your suspicions. Your friend gets very angry and says that the other
guest could not have taken the phone. You also get angry and you and your friend start
having a heated argument. Several other people come by and get involved in the
argument, most of them defending the departed guest. About 10 minutes into the
argument you remember that you actually left your phone at home, so you turn and stomp
out of the party without admitting that you are wrong, (persevering in an argument when
knowing you are wrong)
E4. As you are leaving the locker room of the gym one day, you notice that someone has
left the door to the other locker room open. You are surprised and stop and look in. As
you peer into the door, you come face to face with several people changing, many of
whom are naked. One of them sees you, points and shouts at you. You quickly pull your
head out of the doorway and turn to leave, but in doing so run into somebody coming in.
They look at you with a combination of laughter and pity. "Did you see everything you
wanted to see? " they say, as they push past you into the room, (caught doing wrong
things)
221
E5. You agree to participate in a research experiment but arrive early. The participant
sitting next is also waiting her turn, and she gets called in first. She leaves her knapsack
and coat on the chair beside you. While you wait, you are reading for your next class.
You find a really important point in your reading that you want to underline, but your pen
stops working. You can't find another pen, but then look over and see that there is a pen
in the front pocket of the knapsack beside you. You agonize about it for a few minutes
but finally decide to quickly borrow the pen and then put it back before the other student
returns. Just as you reach your hand into her knapsack to get the pen, the door opens and
the student and experimenter come out. They both stop, shocked at what they see. "What
are you doing?!" asks the student, (caught doing wrong things)
Please give the order (1, 2, 3, 4, 5) for each following category, which one
is the best example? which one is the second good example ?
You can write the number you rate beside each example.
Category F (failure to attain a personal ideal). Which example in the following is good
example for category F. please give the order. For example, 1, 2, 3, 4, 5.
Fl. You study hard for an exam in a course that you really like on a topic you hope to
keep studying. When the exam results come back, you get a 70%, while all of your friends
in the class get marks over 80%. (failed at exam)
F2. You have always hoped to be a medical doctor, ever since you were a child. But you
haven't really studied as hard as you know you should, and in your third year of
university, you realize that your grades are not good enough to get you into any of the
medical schools in North America, and you will never become a doctor, (not achieving
academic/personal goals)
F3. You have spent many years taking lessons on several musical instruments and music
is a central and important part of your life. Although you have played piano, guitar and
clarinet for as long as you can remember, though, you have never become more than just
adequate at any of them. You finally realize that you will never be more than a mediocre
musician, (not accomplishing much)
F4. At school you were always known as "musical", and everyone in your family was
very proud of this. Your mother, in particular, always spoke about how talented you were,
perhaps because she had always wanted to study music herself and wanted you to have
the opportunity that she did not have. As you get older, however, you begin to realize that
you are not as talented as people said you were when you were younger, and when it
comes time to go to university, you decide to stop playing altogether, claiming to be to
222
busy. In reality, you would rather quit than admit to everyone that you are a mediocre
musician, (disappointing others' expectations)
F5. You like to think of yourself as a generous and caring person, and have always gone
out of your way to behave in ways consistent with this image. On a very cold winter day,
you are walking down the street with a friend, and she is telling you a very animated
story about a recent trip she took. You have your head down to avoid the wind, but out of
the corner of your eye you see a man hunched over an air vent on the sidewalk. You have
seen this man on the street before and had noticed him because he always seemed so
dignified and sad. He is wearing only a sweater and has a thin blanket wrapped over his
knees, with his back and head exposed to the cold and the wind. You are walking quickly
and your friend doesn 't notice him, so you go by him without saying or doing anything.
Later that day, you think about him and how you could have bought him a cheap hat and
mittens at the store across the street, given him money for coffee to get him out of the
cold, or even contacted a police officer to check that he was okay. You did none of these
things, and you question whether you really are a caring person, (no help others)
Please give the order (1, 2, 3) for each following category, which one is the
best example? which one is the second good example ?
You can write the number you rate beside each example.
Category G (loss of face or reputation). Which example in the following is good example
for category G. please give the order. For example, 1, 2, 3.
Gl. You are voted as the best speaker in your class in high school and are asked to give a
speech at the graduation ceremonies in front of all the graduating students and their
parents. You have memorized your speech but when you get up in front of the audience,
you are so nervous that you forget your speech and, when you try to read it from your
notes, you get all confused realize and mix up the pages.
G2. You are in a rush to get ready for class first thing in the morning and you get up and
get dressed in a hurry. You arrive in class late, and most of the seats are already taken.
You find a seat at the front and take off your coat and sit down and only then realize that
you have put your shirt on inside out.
G3. You and some friends join a basketball competition where students from different
colleges compete to see how many baskets they can shoot from the foul line. Before long
you realize that you are by far the worst person in the competition and that everyone else
is succeeding more than twice as often as you do.
223
Appendix L: Regressions ofself-regulationofguilt
224
2). The mean of the scenarios for three categories of shame ftom the second ratings
225
AppendixL:Regressionsofself-regulationofguilt
Study 3
2. Age
6. Please indicate which of the following cultural n Asian u Native American/First Nations
groups you belong to (Check all that apply) a African 0 South/Central American
D Black 0 South Asian (e.g., Chinese, Japanese)
0 Caribbean D White
a East Asian (e.g, D Other - Please Specify:
Indian, Pakistani)
0 European
0 Hispanic
If you were not born in Canada, what year did you move here?
226
Demographics for Chinese Participants
2. Age
If you were not born in China, what year did you move here?
Please read the following scenarios carefully. Try to imagine yourself in each
scenario:
1. You are at a party and talking with some friends about the classes you took last term.
You make a joke about how easy one class is, and how dumb a person would have to be
not to get an A in this class. One of your friends looks shocked and hurt and you
suddenly remember her telling you that she only got a D in the course last term and had
to take the course again. You realize that she must think you are talking about her.
Imagine that you were in this situation. How likely is it that you would do the
following?
-3 -2 -1 0 1 2 3
I would:
2. It is the first real snowfall of the year, and you and some friends are throwing
snowballs and laughing and chasing one another. Another friend shows up and calls your
name. You have a snowball in your hand so you playfully throw it at him. But you throw
228
it harder than you had intended, and it hits him in the face, breaking his glasses. He
shouts and covers his face as blood starts to run from a cut above his eye.
3. You are looking to buy a used computer and find a great laptop that is advertised for
about $100 more than you can afford. You ask a friend if you can borrow the $100 so that
you can buy the computer, and promise to pay him back after you get your next pay
check. Right after you get the computer, several major events happen in your life, and
you completely forget about the money and don't pay him back.
4. A good friend confides in you about how much she is attracted to a man you both
know, even though he already has a girlfriend and is clearly not interested in your friend.
You promise that you won't tell anyone about this, but several weeks later this man's
name comes up at a party, and you tell the people you are talking to about your friend's
crush on this man.
5. You are in a store with some friends of yours and you see a pen with a funny picture
on it. You think it's cute, but don't think it's worth the $10 they are asking for it. You
look around and see that the store owner is talking to your friends and not paying
attention to you. On an impulse, you grab the pen and slip it inside your coat. You then
leave with your friends, without paying for the pen.
6. As a joke, you unscrew the front wheel of a bike that belongs to one of your
neighbours, a woman you don't like very much. You think that the wheel will fall off as
soon as she unlocks her bike. However, later that day, you watch from the window of
your living room as she comes out of her house, unlocks her bike, and then gets on and
cycles away. She is less than half a block away when the front wheel comes off and she
falls forward over the handlebars of the bicycle. People rush to help her, because she is
obviously hurt.
7. One day at work your supervisor calls you into her office and asks you about how you
and a co-worker have been dividing your tasks. You have heard that your supervisor is
considering promoting your co-worker to a new position and realize that she is really
looking for information about your co-worker's skills and abilities. You and this co-
worker have recently had an argument and you are still angry, so you tell your supervisor
that you do all the tasks requiring responsibility and judgment and imply that your co-
worker is unreliable and does no work, even though these things are not true.
8. Your friend has a garden plot in a community garden. One day you go to visit her
while she works in her little plot of land. You notice that one of the neighbouring plots
has many ripe strawberries growing in it. While your friend is not looking, you pick and
eat all of the neighbour's ripe strawberries, leaving hardly any berries on the plants.
9. You enter a classroom early and see an ipod lying on the floor under a chair. You
realize that it must have fallen from someone's coat or bag. No one is around, so you
229
decide to take the ipod for yourself because you've always wanted one. You quickly pick
it up and start stuffing it into your own bag. Just then, a group of 3 students shows up at
the door and one shouts "Hey, that's mine—you're stealing my ipod!"
10. As you are leaving the locker room of the gym one day, you notice that someone has
left the door to the other locker room open. You are surprised and stop and look in. You
come face to face with several people changing, many of whom are naked. One of them
sees you, points and shouts at you. You quickly pull your head out of the doorway and
turn to leave, but in doing so run into somebody coming in. They look at you with a
combination of laughter and pity. "Did you see everything you wanted to see?" they say,
as they push past you into the room.
11. You study hard for an exam in a course that you really like. It is on a topic you hope
to keep studying in the future. When the exam results come back, you get a 70%, while
all of your friends in the class get marks over 80%.
12. You like to think of yourself as a generous and caring person, and have always gone
out of your way to behave in ways consistent with this image. On a very cold winter day,
you are shopping and walking down the street with a friend. She is telling you a very
animated story about a recent trip she took. You have your head down to avoid the wind,
but out of the corner of your eye you see a man hunched over an air vent on the sidewalk.
He has no coat and has a thin blanket wrapped over his knees, with his back and head
exposed to the cold and the wind. You are walking quickly and your friend doesn't notice
him, so you go by him without saying or doing anything to help him, although you easily
could have given him food, money, or your spare mittens.
13. You are voted as the best speaker in your class in high school and are asked to give a
speech at the graduation ceremonies in front of all the graduating students and their
parents. You have memorized your speech but when you get up in front of the audience,
you are so nervous that you forget your speech. You try to read it from your notes, but
you get all confused and realize that you have mixed up the pages.
14. You are in a rush to get ready for class first thing in the morning. You get up and get
dressed in a hurry. You arrive in class late, and most of the seats are already taken. You
find a seat at the front, take off your coat and sit down. Only then do you realize that you
have put your shirt on inside out.
15. You start dating a person who is very nice and who you know really likes you. One
night you are at a party and meet someone else who you know you couldn't really have a
relationship with but whom you find very attractive. Although you know that it would
break your partner's heart if they found out, by the end of the evening, you and this sexy
stranger are kissing in a dark corner of the living room.
230
16. As you and a friend are leaving a bar one night, your friend gets into an argument
with a stranger who bumped into your friend in the doorway. The argument descends into
pushing and shoving. You join your friend in this argument and when the pushing starts,
you shove the stranger as hard as you can. The stranger falls and hits their head, and
momentarily loses consciousness.
17. The professor in one of your classes always asks people for answers to the homework
questions. You pride yourself on always having them right. This week you are quick to
offer an answer to the professor's first question, and the professor smiles at you
expectantly as you start answering. The smile turns to puzzlement and a frown as you are
speaking, though. The professor says that your answer is not correct and actually
completely misses the underlying concept. Several students laugh at you as the professor
turns to get the correct answer from someone else.
18. Your friends all have more spending money than you do. Going out with them is
becoming difficult since you cannot afford to eat or drink at the same places that they do.
This time when they ask you out on a Friday night, you say that you cannot go out and
need to stay in to study. In front of all of your friends, one of them says that if money is
the issue, she'll just pay for you, thereby making you feel cheap as well as poor.
231
The Self-Construal Scale (Singelis, 1994)
Please rate each of the following statements using the following rating scale:
1 2 3 4 5 6 7
Strongly
Strongly
disagree agree
Write the corresponding number after each sentence. For example, if you are fairly
certain that apples and oranges are similar, you use the scale in the following way.
232
Self-monitoring Scale (SMS, Snyder & Gangestad,1986)
1 2 3 4 5
Strongly Disagree Neutral Agree Strongly
Disagree Agree
233
AppendixL:Regressionsofself-regulationofguilt
You can write down the A,B,C,D, E, F, G, H, and I categories before the following each
number.
234
2). Final 12 items for responses to shame and guilt:
235
Appendix H
Notel: Item 1: Confront the problem directly. Item 2: Find a good method to solve the problem.
Item 3: Apologize for my bad behaviour. Item 4: Not think about the event. Item 5: Keep my
distancefromthe people who had seen what I had done. Item 6: Imagine a different outcome of
this event. Item 7: Tell myself never do this again. Item 8: Wish that I had never done it or done
it in another way. Item 9: Realize that everyone has similar things happen to them. Item 10: Tell
myself that these feelings are not so bad. Item 11: Tell this story to someone else to get some
advice. Item 12: Tell others about my unhappy feelings.
Note2: Factors could not be extracted by using Factor Axis Factroing in international Chinese
group when split file.
236
lb). Factor loadings for self-regulation of guilt in Chinese Canadian
Note: Item 1: Confront the problem directly. Item 2: Find a good method to solve the problem.
Item 3: Apologize for my bad behaviour. Item 4: Not think about the event. Item 5: Keep my
distance from the people who had seen what I had done. Item 6: Imagine a different outcome of
this event. Item 7: Tell myself never do this again. Item 8: Wish that I had never done it or done
it in another way. Item 9: Realize that everyone has similar things happen to them. Item 10: Tell
myself that these feelings are not so bad. Item 11: Tell this story to someone else to get some
advice. Item 12: Tell others about my unhappy feelings.
237
lc). Factor loadings for self-regulation of guilt in European Canadian
Note: Item 1: Confront the problem directly. Item 2: Find a good method to solve the problem.
Item 3: Apologize for my bad behaviour. Item 4: Not think about the event. Item 5: Keep my
distance from the people who had seen what I had done. Item 6: Imagine a different outcome of
this event. Item 7: Tell myself never do this again. Item 8: Wish that I had never done it or done
it in another way. Item 9: Realize that everyone has similar things happen to them. Item 10: Tell
myself that these feelings are not so bad. Item 11: Tell this story to someone else to get some
advice. Item 12: Tell others about my unhappyfeelings.
238
2a). Factor loadings for self-regulation of shame in international Chinese
Notel: Item 1: Confront the problem directly. Item 2: Find a good method to solve the problem.
Item 3: Apologize for my bad behaviour. Item 4: Not think about the event. Item 5: Keep my
distance from the people who had seen what I had done. Item 6: Imagine a different outcome of
this event. Item 7: Tell myself never do this again. Item 8: Wish that I had never done it or done it
in another way. Item 9: Realize that everyone has similar things happen to them. Item 10: Tell
myself that these feelings are not so bad. Item 11: Tell this story to someone else to get some
advice. Item 12: Tell others about my unhappy feelings.
Note2: Factors could not be extracted by using Factor Axis Factroing in mainland Chinese and
Chinese Canadians when split file.
239
2b). Factor loadings for self-regulation of shame in European Canadian
Note: Item 1: Confront the problem directly. Item 2: Find a good method to solve the problem.
Item 3: Apologize for my bad behaviour. Item 4: Not think about the event. Item 5: Keep my
distance from the people who had seen what I had done. Item 6: Imagine a different outcome of
this event. Item 1: Tell myself never do this again. Item 8: Wish that I had never done it or done it
in another way. Item 9: Realize that everyone has similar things happen to them. Item 10: Tell
myself that these feelings are not so bad. Item 11: Tell this story to someone else to get some
advice. Item 12: Tell others about my unhappy feelings.
240
Appendix I
30 1. AP 2. AV 3. CF 4. FR 5. ST 6. SS 7. PR 8. RB 9. OT
items
1 16.7% 0% 0% 83.3% 0% 0% 0% 0% 0%
2 50% 0% 0% 16.7% 0% 16.7% 0% 16.7% 0%
3 0% 100% 0% 0% 0% 0% 0% 0% 0%
4 0% 16.8% 0% 0% 0% 83.3% 0% 0% 0%
5 0% 83.3% 16.7% 0% 16.7% 0% 0% 0% 0%
6 0% 50% 0% 0% 33.3% 0% 0% 0% 0%
7 0% 0% 50% 0% 16.7% 0% 0% 33.3% 0%
8 0% 0% 66.7% 0% 16.7% 0% 0% 16.7% 0%
9 33.3% 0% 0% 0% 66.7% 0% 0% 0% 0%
10 0% 0% 0% 66.7% 16.7% 0% 0% 33.3% 0%
11 0% 0% 0% 16.7% 83.3% 0% 0% 0% 0%
12 0% 16.7% 16.7% 0% 50% 0% 0% 16.7% 0%
13 0% 33.3% 0% 0% 50% 0% 0% 0% 16.7%
14 0% 83.3% 0% 0% 16.7% 0% 0% 0% 0%
15 0% 50% 16.8% 0% 33.3% 0% 0% 0% 0%
16 50% 0% 0% 50% 33.3% 0% 0% 0% 0%
17 0% 0% 0% 0% 0% 100% 0% 0% 0%
18 0% 0% 16.7% 0% 0% 16.7% 50% 16.7% 0%
19 0% 0% 0% 0% 0% 16.7% 83.3% 0% 0%
20 0% 0% 0% 0% 83.3% 16.7% 0% 0% 0%
21 0% 16.7% 33.3% 0% 33.3% 16.7% 0% 0% 0%
22 16.7% 66.7% 0% 16.7% 0% 0% 0% 0% 0%
23 0% 33.3% 0% 0% 66.7% 0% 0% 0% 0%
24 0% 0% 16.7% 0% 0% 0% 0% 33.3% 0%
25 16.7% 0% 0% 16.7% 0% 0% 0% 66.7% 0%
26 50% 0% 0% 0% 0% 0% 0% 50% 0%
27 0% 0% 100% 0% 0% 0% 0% 50% 0%
28 100% 0% 0% 0% 0% 0% 0% 0% 0%
29 66.7% 0% 0% 16.7% 0% 0% 0% 16.7% 0%
30 0% 100% 0% 0% 0% 0% 0% 0% 0%
Note: AP: approach; A V: avoidance; CF: counterfactual thinking; FR: face the reality;
ST: self-soothing; SS: seeking social support; PR: prayer; RB: regretting
behaviour; OT: other strategy.
All 30 items are below: 1. Confront the problem directly. 2. Find a good method to solve the
problem. 3. Avoid talking about and discussing the event which has just happened. 4. Tell this story to
someone else to get some advice. 5. Not think about the event. 6. Do other things to distract myself. 7.
Imagine that I had already adopted some solutions. 8. Imagine a different
241
outcome of this event. 9. Let myself see the positive side of this event. 10. Realize that this has
already happened, and it can not be undone. 11. Realize that everyone has similar things happen
to them. 12. Realize that it does not matter. 13. Release negative feelings by eating, sleeping or
doing intense exercises. 14. Hide my own feelings. 15. Pretend it did not happen. 16. Write down
what happened and my feelings about it. 17. Tell others about my unhappy feelings. 18. Pray to
be forgiven. 19. Pray to let the negative feelings disappear. 20. Tell myself that these feelings are
not so bad. 21. Try to explain the event away by laughing or making a joke with others to reduce
the embarrassment. 22. Let time erase everything. 23. Tell myself that everyone will forget. 24.
Feel that I have violated moral norms. 25. Tell myselfnever do this again. 26. Adopt a different
strategy to remedy the situation. 27. Wish that I had never done it or done it in another way. 28.
Apologize for my bad behaviour. 29. Apologize in order to maintain my relationship. 30. Keep my
distance from the people who saw what I had done.
242
Appendix J
243
Denial and avoidance of
guilt
4. Not think about the .59
event.
5.Keep my distance from .72
the people who had seen
what I had done.
Counterfactual
thinking of guilt
6.1magine a different .37
outcome of this event.
7.Tell myself never do this .85
again.
8.Wish that I had never .87
done it or done it in another
way.
Support seeking of guilt
11.Tell this story to -.93
someone else to get some
advice.
12.Tell others about my -.88
unhappy feelings.
244
Appendix K: Correlational Tables
1). Overall correlations between self-regulations of shame/guilt and self-monitoring, interdependent self-construal and independent self-construal
Guilt Guilt Guilt Guilt Guilt Shame Shame Shame Shame Shame
coping denial avoidance counterfactual support coping denial avoidance counterfactual support
Self- -.15** .09 .02 .02 .00 -.12* .08 .11 .02 .04
monitoring
Interdependent .21** -.04 .06 .09 .05 .15** -.07 .02 .01 .06
self-construal
Independent .08 -.01 .03 .10 .03 .03 -.02 .03 .01 .02
self-construal
alpha .90 .73 .80 .83 .91 .89 .80 .81 .87 .93
245
2). Correlations between self-regulations of shame/guilt and self-monitoring, interdependent self-construal and independent self-construal of
mainland Chinese
Guilt Guilt Guilt Guilt Guilt Shame Shame Shame Shame Shame
coping denial avoidance counterfactual support coping denial avoidance counterfactual support
Self- .06 22f .02 .14 -.10 .12 .28* .02 .01 -.05
monitoring
Interdependent -.10 -.09 .23 -.13 -.14 .14 -.11 .25* -.07 -.15
self-construal
Independent .00 .02 .02 -.04 -.01 -.03 .01 -.05 -.03 -.08
self-construal
alpha .88 .73 .83 .82 .89 .84 .81 .81 .87 .91
246
3). Correlations between self-regulations of shame/guilt and self-monitoring, interdependent self-construal and independent self-construal of Chinese
Canadians
Guilt Guilt Guilt Guilt Guilt Shame Shame Shame Guilt Shame
coping denial avoidance counterfactual support coping denial avoidance counterfactual support
Self- -.08 -.12 .07 .11 .22* -.04 -.05 -.07 .08 .12
monitoring
Interdependent .05 .06 -.03 .02 .01 .00 .08 -.01 .11 -.04
self-construal
Independent -.08 .10 .21* -.00 .07 .03 .11 .09 .03 .15
self-construal
alpha .88 .75 .76 .83 .92 .83 .79 .80 .87 .94
* p < .05.
247
4). Correlations between self-regulations of shame/guilt and self-monitoring, interdependent self-construal and independent self-construal of
European Canadians
Guilt Guilt Guilt Guilt Guilt Shame Shame Shame Shame Shame
coping denial avoidance counterfactual support coping denial avoidance counterfactual support
Self- -.15 .11 .10 -.19 .00 -.23* .20 f .03 -.02 -.04
monitoring
Interdependent .24* -.04 .02 .14 .12 32* * * -.03 .15 .11 .22*
self-construal
Independent -.03 -.02 .03 .07 -.01 .08 -.09 .07 .18 -.01
self-construal
alpha .92 .78 .81 .85 .91 .90 .73 .80 .89 .93
Guilt Guilt Guilt Guilt Guilt Shame Shame Shame Shame Shame
coping denial avoidance counterfactual support coping denial avoidance counterfactual support
Self- -.02 -.01 .15 .18 .07 -.05 -.17 .04 .16 .23
monitoring
Interdependent .19 -.19 -.11 -.16 .08 .16 -.17 -.17 .12 -.04
self-construal
Independent .21 -.15 -.10 -.00 -.04 .17 -.03 .04 .17 -.01
self-construal
alpha .90 .61 .76 .79 .92 .91 .79 .86 .87 .94
249
Appendix L: Regressions of self-regulation of guilt
1). Hierarchical regression analysis for the significant main effects of self-monitoring
and interdependent self-construal on guilt problem focused coping
Predictor J3
250
3). Hierarchical regression analysis for the significant main effects of self-monitoring
and interdependent self-construal on guiltcounterfactualthinking
Predictor fi
251
3). Hierarchical regression analysis for the significant main effects of self-monitoring
and interdependent self-construal on guilt counterfactual thinking
Predictor fi
252
3). Hierarchical regression analysis for the significant main effects of self-monitoring
and interdependent self-construal on guiltcounterfactualthinking
Predictor 0
*p < .05
253
3). Hierarchical regression analysis for the significant main effects of self-monitoring
and interdependent self-construal on guiltcounterfactualthinking
Predictor P
254
Appendix L: Regressions of self-regulation of guilt
1). Hierarchical regression analysis for the significant main effects of self-monitoring
and interdependent self-construal on shame problem focused coping
Predictor P
*p < .05. **p < .01. * * * p < .001., f .05 <p< .10.
255
3). Hierarchical regression analysis for the significant main effects of self-monitoring
and interdependent self-construal onguiltcounterfactualthinking
Predictor 3
*p< .05.
256
3). Hierarchical regression analysis for the significant main effects of self-monitoring
and interdependent self-construal on guilt counterfactual thinking
Predictor 3
257
3). Hierarchical regression analysis for the significant main effects of self-monitoring
and interdependent self-construal onguiltcounterfactualthinking
Predictor ft
258
3). Hierarchical regression analysis for the significant main effects of self-monitoring
and interdependent self-construal onguiltcounterfactualthinking
Predictor fi
259
AppendixL:Regressionsofself-regulationofguilt
Shame and guilt are self-conscious emotions. When we violate our moral beliefs, or other
people's expectations of us, we feel shame and guilt. This study is part of a research program
aimed at developing a scale to measure shame and guilt that can eventually be used with
undergraduate students in China and Canada. This study is being conducted by Ms. Chang Su and
Dr. Michaela Hynie of the Department Psychology at York University.
In this survey, you will be asked to recall, in Mandarin, your own experience of seven terms of
shame and guilt. At the beginning of the study, we will also ask you to provide some general
background information about yourself such as your age and gender. This questionnaire will take
about 30 minutes to complete.
You may feel some discomfort in talking about these emotions because they are very personal.
However, you may also find it a relief to be able to confide, anonymously, about these feelings.
Please note that this study is completely anonymous and that you can withdraw at any time.
Moreover, you can choose not to answer any question if you prefer not to.
Please try to answer the questions as honestly as possible. There are no right or wrong answers to
any of these questions; we are simply interested in your experiences..
Please read the following before signing your consent to participate in this study:
All of the information that I report will be completely confidential and anonymous. I will not be
asked to provide my name, or any other identifying information, anywhere on the questionnaire. I
understand that as with any psychological study, I am free to withdraw at any time and free to
skip any question that is asked. In the best interest of research, however, it is to the researchers'
advantage that I answer all of the questions that are asked.
I understand that my participation in the study will be taken as a sign that I agree to participate in
this study, and that I will allow the researchers to use my responses in the data analyses.
If you have any questions or concerns about this study please contact York University's Human
Participants Review (Ethics) Sub-committee at 416-736-5055 or e-mail the director of graduate
studies in Psychology, Dr. Regina Schuller, at schuller@yorku.ca
Thank you for taking the time to complete this survey. Your participation is valuable to us
and greatly appreciated.
260
Debriefing Sheet (Studyl)
Shame and guilt are self-conscious emotions. When we violate our moral beliefs, or other
people's expectations of us, we feel shame and guilt as a result of a negative evaluation
of ourselves (Fischer & Tangney, 1995; Tangney, 1994). Although shame and guilt are
painful, they can lead a person to introspect after making a mistake, and improve him or
herself by approaching their ideals. These emotions may therefore play a crucial role in
motivating moral and social behaviour. Society cannot be maintained very well without
them.
The purpose of the present study was to develop some typical shame and guilt scenarios
for a later study on the various dimensions of shame and guilt conducted with Chinese
and Canadian undergraduate students. Although shame and guilt have been studied quite
extensively,there is only limited cross-cultural shame and guilt research. Because the
experience of shame and guilt should be influenced by culturally-determined moral
styles, we would expect that people from different cultural backgrounds may not only
experience shame and guilt more intensely or more often, the actual nature of the shame
and guilt experienced may differ. For example, it has been found that there are nine
different terms that denote shame and guilt in Mandarin, but only three in English. This
may reflect differences in how people who speak Mandarin and people who speak
English experience these emotions. However, it may just be a difference in terminology,
with the underlying constructs being the same in both cultures (Frank, Harvey& Verdun,
2000).
This study is part of a larger research project in which Chinese and European Canadian
experiences of shame and guilt will be compared in terms of their strength, frequency and
characteristics as well as people's behavioural responses to experiencing these emotions.
The experiences you have described will be used for the development of scenarios that
will be used to ask participants from these two cultures how they would feel and how
they would react under the presented circumstances.
Thank you again for taking the time to complete this study. Your participation is greatly
appreciated!!
261
Consent Form (Study 3)
Shame and guilt are self-conscious emotions. When we violate our moral beliefs, or other
people's expectations of us, we feel shame and guilt. The goal of this study is to examine the
effect of cultural background on the self-regulation of shame and guilt among undergraduate
students in China, and students of Chinese and European descent in Canada. This study is being
conducted by Ms. Chang Su and Dr. Michaela Hynie in the Department of Psychology, York
University.
In this survey, you will be asked to read 18 scenarios and to rate how you think you would
respond in each situation. The situations described are somewhat awkward or socially difficult
and you may feel some mild discomfort imagining yourself in them. However, you may also gain
some insight into your own feelings and behaviours.
This questionnaire will take about 40 minutes to complete. Please note that you are free to
discontinue the study at any time or to not answer any questions if you feel uncomfortable. At the
beginning of the study, we will also ask you to provide some general background information
about yourself such as your age and gender. This information will not be used to identify you in
any way, and your responses will be kept completely confidential. Your name or student number
will not be attached to your responses on either paper or computer versions of this questionnaire.
All paper responses will be kept locked in a university laboratory, and only the researchers will
have access to them.
Please try to answer the questions as honestly as possible. There are no right or wrong answers to
any of these questions; we are simply interested in what you think and feel about these issues.
Please read the following before signing your consent to participate in this study:
All of the information that I report will be kept confidential and anonymous, to the fullest extent
possible. I will not be asked to provide my name, or any other identifying information, anywhere
on the questionnaire. I understand that as with any psychological study, I am free to withdraw at
any time and free to skip any question that is asked. In the best interest of research, however, it is
to the researchers' advantage that I answer all of the questions that are asked.
I understand that my signature on this form will be taken as a sign that I agree to participate in
this study, and that I will allow the researchers to use my responses in the data analyses.
If you have any questions or concerns about this study please contact York University's Human
Participants Review (Ethics) Sub-committee at 416-736-5055, or by E-mail at: acollins@vorku.ca
to contact with Ms. Alison Collins-Mrakas.
Thank you for taking the time to complete this survey. Your participation is
valuable to us and greatly appreciated.
262
Debriefing Sheet (Study 3)
Shame and guilt are self-conscious emotions. When w e violate our moral beliefs, or other
people's expectations o f us, w e feel shame and guilt as a result o f a negative evaluation of
ourselves (Fischer & Tangney, 1995; Tangney, 1994). Although shame and guilt are painful, they
can lead a person to introspect after making a mistake, and improve him or herself by
approaching their ideals. Society cannot be maintained very well without them. These emotions
may therefore play a crucial role in motivating moral and social behaviour. Understanding shame
and guilt is therefore very important.
The purpose o f this study was to examine the effect o f cultural background on the self-regulation
o f shame and guilt among undergraduate students in China, and students o f Chinese and
European descent in Canada. Although a small number o f studies of shame and guilt have been
explored cross-culturally (Bedford, 1994; Frank, Harvey, & Verdun, 2000; Lebral, 1988; Lewis,
1992), none have explicitly compared the experience o f shame and guilt in Chinese immigrants
from Mainland China, Chinese in Mainland China and European Canadian young adults in
Canada. The self-regulation strategies o f experiencing shame and guilt should be influenced by
culturally- determined moral styles. People from different cultural backgrounds may have
different self-regulation strategies after experiencing shame and guilt events.
Studying shame and guilt self-regulation o f Chinese immigrants from Mainland China in Canada
is very important, because cultural background will influence their self-regulation strategies.
Students of Chinese immigrants and Chinese in Mainland China will self-regulate their felt guilt
similarly but their felt shame differently and might take protective actions to preserve the self
when confronting these negative emotions, because their self is connected to others in collectivist
cultures. Thus, the significant difference o f self-regulation about guilt and shame will be expected
among a highly individualistic culture, European Canadians, Chinese immigrants in Canada and
those of people in one o f the larger collectivistic cultures, Mainland China.
Thank you again for taking the time to complete this study. Your participation is greatly
appreciated!!
263