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  • Correlations: Strong Positive Positive Strong Negative Negative

    Uploaded by

    Mca Njata
    12 views2 pages
    The document outlines key customer requirements for the iPhone 8 including display brightness, font size, screen size, battery capacity, sound volume, and processor speed. It shows the relative importance of each requirement to customers and how they correlate and relate to each other, with some having a strong positive or negative impact. The overall goal is to perform quality function deployment to help meet customer needs and priorities for the new iPhone.

    Original Description:

    House of quality for IPHONE 8

    Original Title

    IPHONE 8 QFD

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    The document outlines key customer requirements for the iPhone 8 including display brightness, font size, screen size, battery capacity, sound volume, and processor speed. It shows the relative importance of each requirement to customers and how they correlate and relate to each other, with some having a strong positive or negative impact. The overall goal is to perform quality function deployment to help meet customer needs and priorities for the new iPhone.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    12 views2 pages

    Correlations: Strong Positive Positive Strong Negative Negative

    Uploaded by

    Mca Njata
    The document outlines key customer requirements for the iPhone 8 including display brightness, font size, screen size, battery capacity, sound volume, and processor speed. It shows the relative importance of each requirement to customers and how they correlate and relate to each other, with some having a strong positive or negative impact. The overall goal is to perform quality function deployment to help meet customer needs and priorities for the new iPhone.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 2

    + +

    Quality Function
    _
    _
    Deployment for
    y_ y_
    x +
    x
    y
    IPHONE 8
    x

    Display brightness
    Maximum sound
    Display font size

    Battery capacity
    Requirement
    Technical

    consumption
    importance
    Menu liters
    Screen size
    IPHONE 8

    processor
    Customer
    Targets

    weight
    Power
    Customer Requirements

    s
    CUATOMER Correlations:
    PRIORITY + Strong Positive
    O ↑ ↓ ↑ ↑ O ↓ ↑ ↓ O
    5 • 1.1 x Positive
    Easy to use
    _

    Customer Assessment/
    Better display +3 ●● • Strong Negative
    y
    Good sound quality + Negative
    3 ● -
    Long operation time 4 ● +

    Competitive
    Evaluation
    Comfortable to hold 3 • 1.2 -
    Measurement units • ● -
    Absolute importance
    Relationships:
    ●● Strongest= 8
    Relative importance - + + - - - + + + -
    ● Strong= 7
    •
    • Fair= 4

    Importance Rating Weak= 1


    Σ(Priority X Relationship)
    Technical Assessment

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