This document provides troubleshooting steps for error code 10231, which indicates a scanner power supply error during bootup. The steps include checking for the error code in the log, verifying voltage levels, checking for blown fuses, testing boards in the utility, reseating boards, and replacing components if needed. The goal is to isolate the cause of the +15V not being supplied to the scanner board and resolve the power issue.
This document provides troubleshooting steps for error code 10231, which indicates a scanner power supply error during bootup. The steps include checking for the error code in the log, verifying voltage levels, checking for blown fuses, testing boards in the utility, reseating boards, and replacing components if needed. The goal is to isolate the cause of the +15V not being supplied to the scanner board and resolve the power issue.
This document provides troubleshooting steps for error code 10231, which indicates a scanner power supply error during bootup. The steps include checking for the error code in the log, verifying voltage levels, checking for blown fuses, testing boards in the utility, reseating boards, and replacing components if needed. The goal is to isolate the cause of the +15V not being supplied to the scanner board and resolve the power issue.
10231 Scanner power supply error during bootup (1) Y 1
Check the error code table again During bootup, because +15V is not supplied to the SCN12A board due to blow of the fuse (H11 and troubleshoot. on the MTH board) or +15V power supply error, most of the functions, except for the polygonal “2. Error Code Table” TP2 voltage on the SCN12A N Replace the power supply. board normal? mirror (POL) and laser (LDD), are disabled (detail code: A0DF03). “Check, Replacement, and Adjustment Volume: 11.8 Power Supply” Y Note that if the HV is OFF, the detail code is A0DD03. “9.1 Checking the Voltage on the Board Test Pins (Connectors)”
Fuse H11 on the MTH12A board N Replace the fuse.
normal? “ Check, Replacement, and Adjustment Volume: 12.1 MTH12A Board Fuses” Y “10.4 Scanner-Related Fuses” N Error recurs? 1 Y Reseat the error-causing board CPU12A and SCN12A boards N and check if the error occurs N tested in M-Utility normal? again. 1 Y Y “8. Board Tests in M-Utility”
Photomultiplier (PMT) normal? “Check, Replacement, Y “14.5 Checking the Light-Collecting and Adjustment Volume: Unit (PMT)” 9.2 PMT12A Board”
Laser (LDD) normal?
Y “14.1 Checking the Laser (LDD)”
N Start-point detection (SYN) normal? Y “14.3 Checking the Start-Point Replace the scanning optics unit. Sensor (SYN)” “Check, Replacement, and Adjustment Volume: 8.1 Scanning Optics Unit” N Error recurs? 1 Y Reseat the boards in the order named, and if the error is detected, replace the board. 1. SCN12A board 2. Scanning optics unit 3. CPU12A board 4. MTH12A board