1. Hello. Welcome to Wy-T Computers. Have you got an appointment? Good.

Take a
seat and I'll call up to her office. Would you like a coffee while you wait?

2. Good morning. My name is Angela Ranscombe, and I am responsible for my com-

pany's productive use of its workforce

3. Hello. I'm Hilary Hannah. I type letters, file documents, arrange meetings and so
on, for the various people in my office.

4. Hi. My name's Sue Smith. I do a lot of small jobs in and around the office. If you
want some filing done, some mail posted, or if you just want a cup of tea, I'm the one
to ask!

5. Hello. My name's Adam Dent. I help customers who are having problems with our
products. I spend most of my day on the phone.

6. I'm Anne Langsdale, and I've been appointed by the shareholders to help run the
company.

7. Hello there. Don Brown. Nice to meet you. I make sure that the company is being
run efficiently and effectively.

8. My name's Liz Hamley, and I suppose I'm the big cheese around here. Basically I'm
the most important director in charge of the company.

9. I'm Judy Briers. I work directly for Liz Hamley, and for her alone. I perform vari-
ous secretarial and administrative duties for her.

10. I'm Laurence Woodham. I'm a senior employee here, with director status and ad-
ministrative and legal authority. This is a legal requirement for all limited companies
in the UK.

11. Good morning. I'm Peter Feltham, and I preside over the company's board meet-
ings.

12. And I'm Helen Brown. I attend board meetings, but only to listen and give advice.
I cannot usually make decisions on behalf of the company.

13. Hi there. My name's Mark Searle, and I supervise the production process.

14. And I'm Bob Wheatley. I help Mark Searle.

15. My name's Ryan Briggs. I'm responsible for developing our employees' potential
through courses and other staff development programmes.