Indonesia Vademecum

vademecum
Last update: November 30, 2018
INDONESIA
Companies:
 PT Saipem Indonesia
 PT Saipem Indonesia Karimun
Branch
The aim of the document is to provide important basic information for all personnel
travelling to Indonesia on behalf of Saipem to help you have a
productive stay.
Your security is our primary concern so we would like
to ask you to take a few moments of your time to
read the following pages.
Please note, however, that security is also

your personal responsibility, so it is essential
that you strictly adhere to all guidelines and
instructions issued by management and local
security personnel.
vademecum/Indonesia Page 2
Content
Introduction ...................................................................................................3
Security information .........................................................................................4
Plan your travel ..............................................................................................8
Upon your arrival........................................................................................... 11
Meet and greet ............................................................................................. 11
Transfer information ...................................................................................... 13
Rules of conduct ........................................................................................... 17
DOs and DON’Ts ............................................................................................ 19
Saipem local addresses and contacts ................................................................... 22
Emergency numbers ....................................................................................... 24
Medical assistance ......................................................................................... 24
General security awareness: ............................................................................. 25
What to do in case of a terrorist attack ................................................................ 25
Introduction
The security situation in Indonesia is assessed on a regular basis by Saipem’s SECUR function in
order to make sure that personnel on site, as well as the staff on a temporary assignment are aware
of the risks that exist in the country. In addition, the Vademecum provides general security
awareness advice and rules of behaviour that personnel should follow to help mitigate those risks.
One of the key things to remember during your stay in Indonesia is that you are a visitor in the
country. This implies, amongst other things, that you should obey local laws and respect local
customs and traditions.
SECUR also advises you to consult the Saipem SpA Travel Security Advice available on the intranet
(Personnel Area  Security).

PT Saipem Indonesia PT Saipem Indonesia Karimun Branch
 Karimun Yard
Disclaimer: The map serves for information and orientation only and shall not be used and/or disseminated to any third party for any other purpose.
Security information
The security environment varies considerably across the country. Papua and West Papua province
is affected by a low-intensity secessionist conflict and as such present a more complex security
environment. Travel to these areas should be conducted following all local project security
management plans and procedures.
There remains a credible risk of terrorist attack in the capital Jakarta and other main cities,
potentially involving anything from lower-level shootings to large-scale suicide bombings. However,
the frequency of these incidents will continue to be limited by the country's counter-terrorism
capability. Instead, civil unrest and protests are a more common occurrence in major urban areas
and tend to be disruptive; demonstrations occasionally end in clashes with the security forces.
Crime – both violent and non-violent – is also a concern to business travellers and expatriates.
Indonesia is also periodically affected by natural disasters including earthquakes, tsunamis,

flooding and volcanic eruptions. These natural disasters vary in type and intensity across the
archipelago.
Crime
Crime poses a risk to foreigners, who may be targeted because of their perceived or actual wealth.
Armed robberies are reported regularly and criminals are increasingly using weapons. Petty street
crime, such as pickpocketing and bag-snatching (including by motorcycle-borne thieves), is
common, particularly in the capital Jakarta. While less prevalent, muggings do take place in the
capital periodically. Criminal activity tends to increase in the final week during the Islamic fasting
month of Ramadan, prior to Eid al-Fitri, fuelled by the need for extra money for celebrations.
Residential burglaries, some violent, are also believed to be on the increase, particularly in upscale
neighbourhoods where expatriates tend to reside. Personnel are accommodated in apartments or
compounds that are fully assessed by local SECUR functions that meet Saipem security
requirements and standards.
Passport theft is increasing and criminals have used passports to commit crimes in Indonesia but
have also on-sold passports to facilitate illegal travel.
Credit and debit card use is deemed safe at large retail chains, major restaurants and reputable
hotels. Due to the frequent occurrence of credit card fraud, personnel should monitor their bank
statements regularly to detect any unauthorised payments. Fraud and skimming is a concern at
some ATMs and independent retail stores. Personnel are advised to use ATMs at more secure
locations such as banks or business-class hotels.
Personnel should beware of thieves on public transport. There have been several reported cases of
taxis departing before passengers were able to retrieve their baggage from the vehicle. Cases of
robbery and temporary confinement in taxis have also previously been reported in urban areas,
including in Jakarta. Victims have been forced to withdraw funds from credit or debit cards at
ATMs to obtain their release. Lone female travellers appear most vulnerable.
Incidents of criminal activity at the country's ports are occurring with increasing frequency. While
such criminal incidents largely focus on vessels that are docked in the harbour, with small gangs
attempting to rob the vessels of their equipment and goods, dock personnel have also been
targeted by robbers, who are normally armed. Such acts have been reported both at night as well
as during busier operating hours. As such, personnel are advised to maintain heightened vigilance.
Terrorism
There is a credible risk of terrorist attack by Islamist extremists in the country. Despite the success
of Indonesia's counter-terrorism operations, smaller extremist networks and cells remain intact.
Suicide attacks on 13 May 2018 targeted three churches in Surabaya (East Java province) ahead of
the Islamic holy month of Ramadan, killing at least 15 people; another suicide attack on the
following day targeted the police headquarters in the Jalan Sikatan area of city, injuring ten
people. These were the most significant terrorist incidents after the suicide-bomb and gun attack
on 14 January 2016 in the Sarinah area of Jakarta, and two explosions at a bus terminal on 24 May
2017 in Kampung Melayu, East Jakarta. Several small extremist groups, including Mujahidin
Indonesia Timur (MIT), have voiced support for the Iraq- and Syria- based Islamic State (IS) group.
The potential role of Syria-based Indonesian national, Bahrun Naim, in providing financial support
for the 14 January 2016 attacks in Jakarta, reinforces our assessment that domestic militants are
known to have personal links – mostly facilitated by Indonesians who have interacted with militants
in the Middle East – with IS.
Islamist militants in Indonesia are expected to continue to primarily conduct small bombings,
shootings, and grenade attacks targeting religious minorities, as well as military and police
personnel and less heavily guarded security force infrastructure, such as checkpoints and military
posts.
While the risks posed by terrorism apply nationwide, personnel should maintain the same level of
security regardless of their location, Jakarta, Bali and major tourist locations will continue to
represent particularly attractive targets. Almost all business-class hotels and key office blocks now
have tight security measures, including a heavy guard presence and mandatory vehicle, baggage
and body checks. Travellers should remain aware of their surroundings at all times, particularly
around key dates such as Christmas, New Year, Nyepi (Balinese New Year), Easter and
Independence Day (17 August). Where possible, personnel should minimise time spent in public
places, including hotel lobbies, shopping centres, entertainment venues, tourist sites, churches
and locations where Westerners are known to gather.
Kidnapping
Almost all recorded cases of kidnap-for-ransom have taken place within the ethnic-Chinese
community. Kidnaps of foreigners have occurred in remote areas affected by separatist conflict as
a way of gaining media interest. However, these incidents remain rare.
Civil unrest/Political tension

There are long-running secessionist struggles in Aceh, Papua and Maluku, and in recent years there
have been sporadic incidents of localised communal conflict in Kalimantan, Sulawesi, Java and
eastern Indonesia.
Of relevance to personnel assigned or visiting the Tangguh LNG Expansion Project, political tensions
have given rise to occasional violence and armed attacks between Free Papua Movement (OPM)
and the Indonesian authorities in Papua. The potential for such violence is higher around the
anniversary of the Papuan declaration of independence on 1 December. There is a possibility of
further attacks in Papua and West Papua provinces, and infrastructure and national institutions
may be targeted. Issues such as limited access to natural resources, perceived injustices and human
rights abuses by the police have contributed to a strong pro-independence sentiment in Papua and
West Papua. While most separatist activity currently consists of protests, there is a possibility of
sporadic attacks, which would pose a risk to foreign nationals. Permits are required to travel to
Papua and West Papua. Entry requirements can change at any time, and the penalties for entering
the region with the wrong visa can be severe.
Long-standing religious and social tensions remain in West Kalimantan province as Central Sulawesi,
particularly in Poso, Palu and Tentena. While the situation is mainly calm, the potential for
violence remains.
The situation in Maluku province has improved since clashes between local Christian and Muslim
communities in the late 1990s and early 2000. Community and security force initiatives since then
have helped to stabilise the province.
Natural disasters
Indonesia is periodically affected by natural disasters including earthquakes, tsunamis and volcano
eruptions.
The most vulnerable areas for earthquakes are the islands of Sumatra, Java, Bali, Sulawesi as well
as the Maluku islands and the provinces of Nusa Tenggara and Papua. Earthquakes can cause
tsunamis in coastal areas; the highest-risk area is along the southern coast.
Women travellers
Women travellers are advised to dress modestly and avoid wearing shorts, short skirts and
sleeveless dresses outside of tourist resort localities, particularly in staunchly Muslim areas such as
Aceh. Women are also advised to follow common sense security precautions such as:
• Say no politely to invitations that would take you beyond your personal comfort levels, even
if faced by amicable pressure to behave otherwise.
• Your hotel may offer women-only floors; enquire about them upon booking your room.
• Do not travel alone after dark.
• If alone, restrict evening entertainment to business-class hotels or membership clubs.
• In Aceh, the local government has imposed a ban on women from working at entertainment
venues or visiting them unaccompanied after 23.00 (local time). Venues that are instructed
to refuse service to women unaccompanied by her husband or a male family member include
cafes, restaurants, internet cafes and tourist attractions.
Photographs
It is strictly prohibited to take pictures of strategic buildings such as government, institutional,
military or police stations buildings, city halls, port areas, airports, central stations, hospitals,
administrative buildings belonging to public authorities and other critical targets (i.e. police
checkpoints).
Travel security guidelines:
Dos:
 Suitcase should be labelled with name, flight number and destination and be locked and
strapped. Sticky tape can be put across locks and adjoining edges to deter and indicate
tampering. Inside the case lid write your full particulars on a stick-on label.
 Travel low profile if possible (casual clothes and without
identifying signs).
 Carry a separate copy of the key pages of your passport and visa at all times.
Keep these pages in a separate place on your person. Remain calm and
respectful with the officers during inspections and follow their instructions strictly.
 Be discreet in conversations relating to personal and company matters.

 Always keep your laptop with you during your trip, if possible inside your hand luggage.
 Wear clothes with zips to safeguard important documents: Passport, Airline ticket, Credit
cards (insurance covered) and blood group.
 Be polite toward airport personnel, police, immigration officers, and other public officials.
Always be collaborative with public officials.
 Always check your flight booking with the airlines company before departure or via
www.viewtrip.com (in which you can also get your e-tickets) and check if there is no delay
or cancellation.
DON’Ts:
 Do not wear jewellery, expensive watches or earrings that may

attract attention to you.
 Do not wear company logo shirts during travel.
 Do not leave personal or company items unattended on board at
intermediate stops when people are able to disembark from the
aircraft.
 Do not carry items that may be offensive to nationals of the country you are going to (e.g.
alcohol and explicit magazines). If in doubt ask your Security Manager or HR Manager.
 Do not make any jokes about bombs, terrorism or conflict whilst in airports or on planes.
The authorities have recently changed their stance on any kind of comment or joke made
about such matters and begun arresting people on planes and issuing jail sentences as result.
Plan your travel

Please bring the following with you:
 Originals and copies of: passport, visa, airline registered e-tickets, transit visa (if
necessary), hotel voucher (if necessary), insurance cover. Keep the originals in a different
place from the copies.
 National and international driver’s license.
 Medical certificate (fit for offshore duty when required) and International Certificate of
Vaccination or Revaccination, Blood Group card.
 Mobile phone (if possible) with full batteries and international roaming & emergency
contact numbers registered on speed dial mode.
 Credit card and some cash (preferably in currencies recognized worldwide e.g. USD, EUR)
spread between pockets.
Please remember to:

 Inform HR coordinator prior your departure to Indonesia. Confirm your final trip at least
72h prior to departure with the local HR Representative, local Security Coordinator
(Departure date, return date, connections, airlines).
 In order to arrange properly your arrival, inform HR about your imported goods, which should
be declared and might be confiscated or taxed by customs. Importing alcohol is forbidden,
even for personal consumption. This law is enforced through customs searches. Pork
products are also banned. There is no limit on the amount of tobacco products that can be
imported. Departure formalities are routine, but slow because documents are carefully
scrutinized.
 Check the validity of the emergency numbers with the HR department upon your arrival.
Visas and work permits

Passport and visa requirements are subject to change and vary depending on the
length of stay and visa type (business or tourist). Passports must be valid for at
least six months from the date of entry.
Citizens from the member countries of the Association of the South East Asian
Nations (ASEAN: Brunei Darussalam, Cambodia, Laos PDR, Malaysia, Myanmar, Philippines,
Singapore, Thailand, Vietnam) and Chile, Ecuador, Hong Kong, Macao (both China) and Peru do not
require a visa to enter the country. In accordance with Presidential Regulation 21 of 2016 on the
visa exemption nationals of 169 countries (including China, South Korea, Japan, the US, Canada,
Mexico, New Zealand, Russia, the UK, Germany, France, the Netherlands, Italy, Spain, Belgium,
Switzerland, Denmark, Austria, Norway, Sweden, Finland, Poland, the Czech Republic, Hungary,
Qatar, Kuwait, the UAE, Oman, Bahrain and South Africa) can enter visa-free for a stay of up to 30
days.
For the exact list please refer to http://www.imigrasi.go.id/index.php/en/news/headlines/998-
169-countries-get-visa-free-facility.
Visitors from 65 countries, including Australia, United Kingdom, Canada Europe and United States,
can obtain visas on arrival at certain airports and seaports. However, travellers using the land
border crossing between Indonesia's West Timor region and East Timor or those entering Indonesia's
West Papua province cannot avail this facility.
A 30-day visa on arrival costs US$35 (or equivalent in other foreign currencies) and it can be
extended for another 30 days. A visa on arrival is not convertible into another immigration permit,
including work visa or visit visa. Those intending to work in the country need to apply for a visa
from an Indonesian embassy. Iranian nationals are not entitled to visa on arrival.
A visa for single-entry costs US$45, can be used for stays up to a maximum of 60 days and is valid
for up to 90 days. Multiple-entry visas cost US$100, allow for a maximum stay of two months and
are valid for up to 12 months.
Visa applications take two to four days to process, though travellers should check with the relevant
embassy. Applications for multiple-entry business visas and applications from nationals of certain
countries will need to be referred to the authorities in Indonesia and may take two months or
more. A letter from the host company in Indonesia and the visitor's employer in the home country,
explaining the purpose of visit and duration of stay, are required at the time of application for
business visas.
Travel restrictions apply in the eastern provinces of Papua and West Papua, and permits are
required before travelling. Visitors can face severe penalties for travelling with an inappropriate
visa. Business travellers should seek advice on restricted areas from the Indonesian consulate or
embassy in their home country. Travellers should also carry their passport at all times while visiting
Papua. Several airports and sea ports are able to accept pay-on-arrival visa applicants. It is
advisable to check the foreign ministry website in advance.
Vulnerable country origin

Currently there are 16 vulnerable countries (Afghanistan, Bangladesh, Ghana, Guinea, Iraq, Israel,
Cameroon, North Korea, Liberia, Mali, Niger, Nigeria, Somalia, Sri Lanka and Zimbabwe) whose
citizens cannot enter Indonesia easily. It is mandatory that such nationals process their visa from
their country of origin or from their current work address.
Note - Personnel traveling via Singapore

Some nationalities are not allowed to obtain a visa upon arrival in Singapore. People from these
countries must request it in their home country prior to travelling to Singapore. The following
website shows the list of these countries:
http://www.ica.gov.sg/services_centre_overview.aspx?pageid=252&secid=165
If the passenger is required to stay one night in Singapore and already holds an Indonesian visa,
they must check they have the required Singapore visa, unless using the transit hotel at Singapore
Changi airport.
IMPORTANT
 Visitors should note that there are often long queues, therefore always remain patient,
polite and cooperative with immigration officers and other officials.
 Whenever SAIPEM personnel renew or change their passport, they must inform their
respective employer (e.g. GPS) and working site and must have the old passport in their
possession.
 Foreign visitors may be asked to show a confirmed return air ticket.
If you have any concerns about visas, please contact our Formalities Officer (Mr. Indra WIRANA –
Visa/Formalities Section - Mob: +62 815 8660 8403; Off: +62 3002 2168).
Upon your arrival

Customs and immigration
 Upon disembarkation from the aircraft, proceed to:

 The immigration desk to pay for the visa upon arrival (for nationalities entitled
to obtain a visa upon arrival) and then proceed to the immigration counter
for passport stamping.
 For those who already have a visa stamped in their passport, proceed directly to the
immigration counter for passport stamping.
 After checking your passport, the immigration officer will hand you a portion of the immigration
card which has been stamped. Please keep it in your passport and do not lose it, as it will be
requested by immigration when you depart from any port within Indonesia.
 Your passport must be valid for at least 6 months and must have at least 6 empty pages upon
your arrival in Indonesia. For personnel in possession of a business visa or working visa, it must
have a validity of at least 18 months.
 After completing your immigration procedures, follow the directions to the baggage claim area
and find the reference for the belt number on the TV monitor for your luggage to be collected.
 Collect your luggage and bring it to the customs area. If you don’t have anything to declare,
follow the green line. However, from time to time customs officials will do random checks and
may search your luggage.
 Always be polite, patient and cooperative with immigration officers, customs officers and
airport personnel. If they ask the purpose of your visit, just mention business meeting purposes.
In order to verify the purpose of your visit and the company details, you will be asked to show
your work permit and visa.
Meet and greet

 Prior to departure it is essential that you are fully aware of the airport transfer procedure that
will be applied to your arrival. The procedure will vary depending on the duration of your stay,
your accommodation arrangements and the business schedule you will follow. Procedures follow
two options as below:
1. When you have completed customs, exit the luggage and you will find a driver from the
designated hotel holding a placard with your name on it. They will transfer you directly
to your accommodation.
2. When you have completed the customs procedures, exit the luggage area and you will
find a Saipem driver wearing an ID card and holding a placard with your name and the
SAIPEM logo.
 In the unlikely event that this does not happen, please contact the following numbers as soon
as possible:
Mr. INDRA Wirana - Services to Personnel/Formalities Section

Mob: +62 815 8660 8403 – Tel: +62 21 3002 2168
Mr. Wardhani DAHLAN - HR Manager of PT Saipem Indonesia

Mob: +62 811 860 6239 / +62 815 8660 8391 – Tel: +62 21 3002 2106
Ms. Apriati Chen – Travel & Accommodation Section

Mob: +62 815 8444 2341 – Tel: +62 21 3002 2348
 Please ask if a driver has been sent to pick you up and request the driver’s name and mobile
number to enable you to contact the driver.
 While in the lobby waiting for the driver pick up, you may be approached by people offering
taxi and/or luggage carrying service, etc. It is advisable to refuse politely and try to disengage
yourself from the crowd and find a quiet place to wait.
 As a last resort, if no driver was sent to pick you up (it can take up to two hours, due to often
heavy traffic for a driver to reach the airport), proceed to the BLUE BIRD GROUP taxi counter
and book a taxi to bring you to PT SAIPEM INDONESIA Jakarta.
Blue Bird Group Taxi - Online reservation (24Hrs) Jakarta

Tel: +62 21 791 712 34 / +62 21 794 1234
Below is a list of the hotels usually booked by the PT Saipem Indonesia office for our personnel
staying or transiting in Jakarta:
Hotel Kristal
Address: Hotel Kristal, Jalan Terogong Raya No.17, South Jakarta 12430, Indonesia
Tel: +62 21 750 7050 - Fax: +62 21 750 7110
www.hotelkristal.com
The Rà Residence
Address: Jl. Intan No.25, Cilandak, South Jakarta 12430, Indonesia
Tel: +62 21 27653080
http://raresidence.com/
Grandkemang Hotel
Address: Jalan Kemang Raya No. 2H, Jakarta 12730, Indonesia
Tel: +62 21 719 4121 - Fax: +62 21 719 2151
http://www.mesahotelsandresorts.com/grandkemang/
Swiss-belhotel Simatupang Jakarta

Address: Jl. RA Kartini 31, Lebak Bulus, South Jakarta 12440, Indonesia
Tel: +62 21 276 50100
http://www.swiss-belhotel.com/en-gb/swiss-belinn-simatupang
Swiss-belhotel Pondok Indah Jakarta

Address: Jl. Metro Pondok Indah Sector 2 Block SA, Pondok Indah, South Jakarta 21310, Indonesia
Tel: +62 21 750 1088
http://www.swiss-belhotel.com/en-gb/swiss-belhotel-pondok-indah
Hotel Mercure Jakarta Simatupang

Address: Jalan RA Kartini No. 18, Lebak Bulus, South Jakarta 12440, Indonesia
Tel: +62 21 759 99777 - Fax: +62 21 759 99798
http://www.mercure.com/gb/hotel-6680-mercure-jakarta-simatupang/index.shtml
Transfer information
From Jakarta Airport
 Garuda Airlines and Singapore Airlines operate both International and Domestic flights from
Terminal 2 (same building).
From Singapore
 The airport pick up upon your arrival in Singapore, transfer to the ferry terminal and hotel
arrangement will be managed by Saipem Singapore. Both parties have to be duly informed prior
to your departure.
Saipem Singapore HR
Mrs. NG Angeline
Tel: +65 6372 7677
Angeline.NG@saipem.com
TANJUNG BALAI KARIMUN - KARIMUN YARD

 Currently Karimun can only be reached by ferry, either from Singapore or Batam island.
 Upon disembarkation from the ferry, proceed to the arrival hall.
 Our agent will assist you to clear customs and immigration. You will be approached by our agent
to hand over your passport and immigration card. The agent will directly escort you to the lobby
and introduce you to the driver who will bring you to Karimun Yard. Your passport will be
delivered to you later.
 It is important to call the Saipem Representative at Tanjung Balai Karimun prior to your ferry
departure either from Singapore or Batam to notify him of the time of departure, name of the
ferry and estimated time of arrival.
PT. CUACA MARINA SERVICATAMA (our agent)

Jl. Mayjen M.T. Haryono No. 60 - Karimun 29624, Kepulauan Riau, Indonesia
Tel: +62-777-31968 - Fax: +62-777-21109
Karimun@cuacamarina.com
Mr. PONIMIN - Meet&Greet – Mob: +62 812 700 9511

Mr. CIPTO – Meet&Greet – Mob: +62 812 708 6988 / +62 777 700 0698
Mr. FREDY - Meet&Greet - Mob: +62 813 6448 1991
Karimun phone list (Travel & Transport Officer):

Off: +62 778 600 7300 - Fax: +62 778 600 7305
Saipem Karimun HR:

Mr. Nanang Harry Christiawan
Mob: +62 811 771 8453 – Tel: +62 778 600 7412
nanang.christiawan@saipem.com
Ms. Rizki Amelia

Mob: +62 812 709 8702 – Tel: +62 778 600 7676
rizki.amelia@saipem.com
Tangguh Expansion project (TEP)
The TEP has very specific and tightly regulated security rules and procedures that all personnel
visiting or mobilizing to site should be aware of prior to their travel.
Tangguh LNG is located in Bintuni Bay, West Papua, some 3000 Km away from Jakarta. The journey
to TLNG is long, it includes several stop overs and several modes of transport including land
transport (cars/buses), commercial and chartered flights and ferries or speed boats.
Prohibited Items
The following items and goods are strictly prohibited from entering the BP Tangguh LNG
plant. Any items discovered during security screening will be confiscated. All visitors and
personnel are given clear information, instruction, training and supervision on the
prohibited item policy. Any violation is considered intentional or negligent and will lead to
disciplinary actions being taken including removal from site.
Prohibited items fall into several categories:

1. Weapons - No firearms, cross bows, bow & arrow, batons, spears, knives, machetes,
craft knives, scissors, nail filers, nail scissors, blades, batons, or any homemade item
that could be used as a weapon.
2. Drugs and alcohol - No illegal drugs, alcohol, excessive amounts of over the counter
drugs or prescription drugs that are not accompanied by a prescription or note from
the CSTS health team.
3. Lighters - No matches, cigarette lighters, flints, or any device that can produce a
naked flame. (CSTS & BP provide electronic lighters in all designated smoking
areas – Personnel do need personal lighters on site).
4. E-cigarettes – No electronic smoking / vaping devices, parts, oils or liquids.
5. Aerosols – No deodorant, hair spray, sun spray or any other form of compressed
liquids or gasses.
Hand carrying hand tools and self-provided electrical appliances into Tangguh LNG is prohibited.
All tools and electrical appliances intended for use on site or in offices must be shipped through
project logistics means. In urgent cases a “Material travel Permit” can be submitted to the Project
Security coordinator and site manager for approval. Any items approved can then be carried in
luggage. Any self-provided electrical equipment such as reading lamps, coffee machines or
extension cables must be handed in on arrival and inspected by the electrical performing authority.
The Project Security Coordinator will provide all necessary advice, support and guidance in the
application process.
Travel Security Procedures

The overnight journey to Tangguh LNG, West Papua from Jakarta is long and involves several
flight changes and a boat transit. It can take between 18 to 24 hours. The standard route
for all Saipem personnel is:
 Commercial flight from Jakarta to Makassar (Sulawesi);

 Commercial flight from Makassar to Sorong (West Papua);
 CSTS scheduled or charter flight from Sorong to Babo (West Papua);
 Bus transfer from Babo airport to Babo Jetty;
 Speed boat transfer from Babo to Tangguh LNG.
Throughout the journey to site personnel and visitors will be subject to a number of further
security briefs and security screening. These include the standard airport person and
baggage scans/x-rays and dedicated prohibited items briefings and alcohol testing
(breathalyser) in Babo. On arrival at Tangguh TLNG all personnel will be searched using
metal detectors and all baggage is scanned by x-ray. It is recommended that personnel do
not drink alcohol within the 24 hours prior to their journey to site and do not consume any
alcohol during the journey.
Project Points of Contact
Project Security Coordinator +62 8118 961 672

Rules of conduct
Your security depends on precise rules of conduct and procedures, which you are invited to take
each day. Obeying these instructions will help you mitigate foreseeable personal security risks
during your stay in Indonesia. The following list, although far from exhaustive, shows that care and
discretion are the watchwords for a safe stay in the country.
DOs and DON’Ts
Below are listed some DOs and DON’Ts during your stay in Indonesia:
DOs
 Put your money passport and ticket in the safe box of your hotel.
 Use your ATM/debit card only in protected areas such as shopping malls and banks.
 Be cautious when you withdraw money from an ATM machine.
 Take sensible basic precautions against petty and street crime, particularly pick-pocketing and
bag-snatching.
 Always be vigilant and alert. At night pay more attention to any suspicious or unusual event.
 Respect the beliefs and habits of Indonesians. Ensure your behaviour does not offend local
sensitivities, local traditions, customs, law and religions (Indonesia is predominantly Muslim).
 Select properly sealed bottled water or carbonated drinks. Tap water is unsafe.
 Remain polite and courteous during any dealings with the police. Police officers are generally
polite to foreigners but will not tolerate rude behaviour. In the event of being involved in a
serious criminal incident, contact your embassy for support.
 Avoid any demonstrations or large gatherings of people. If you become aware of any nearby
violence you should leave the area immediately.

 Keep a low profile. Dress in casual clothing, without showing personal status and other
identifying signs and keep valuable items out of sight.
 Bring with you additional passport photos for work permits or visa applications to other
countries.
 Keep only enough cash with you for the day (also small notes as a “give away”) and spread your
money among different pockets.
 Be discreet in conversations related to the company and business matters.
 Pay particular attention to your personal documents, e.g. passport, airline tickets, credit cards,
medical card and blood group.
 Avoid non-essential travel to Aceh, Central Sulawesi and Maluku Provinces and Papua. These
provinces continue to experience sporadic scenes of serious civil unrest between religious and
tribal groups.
 Exercise caution at all times and maintain awareness of your surroundings, e.g. on public
transport.
 Be vigilant in using inter-island boats. It can be dangerous as storms appear quickly and
navigational safety equipment is often limited.
 Avoid demonstrations, rallies, protests and other large public gatherings to avoid incidental
exposure to violence.
 If involved in a serious road traffic accident, report the incident to the nearest authorities
immediately. Do not linger at the scene. Foreign drivers are usually blamed in the event of a
road traffic accident and aggressive accusatory crowds may develop.
 Report any suspicious behaviour or packages to the authorities.
DON’Ts
 Do not walk in known trouble spots after dark.

 Do not accept food or drink from strangers. Drink-spiking remains a problem.
 Do not consume alcohol in public areas, unless in the vicinity of licenced pubs or hotel
restaurants.
 Do not carry drugs in and out of Indonesia as it is illegal. The penalty can be the death
sentence. For prescribed drugs, ensure the label is clearly marked and have a copy of the
doctor’s prescription with you.
 Do not wear personal jewellery, expensive watches or earrings that may attract attention
to you.
 Do not carry or pack knives in your hand luggage.
 Do not self-drive. Driving standards and road conditions are poor and recovery services
negligible in many areas. It is suggested to hire a private car with chauffeur or use a
company car. Traffic drives on the left. When travelling, car doors should be locked and
windows closed at all times.
 Do not flag taxis down the street. Use only taxis called by the reception of your hotel or
host company.
 Do not carry literature considered controversial in areas to be visited.
 Do not carry items that may be considered offensive to nationals of the country being
visited, e.g. alcohol or explicit magazines.
 Do not accept food or drink from strangers.
 Personnel should never attempt to resist robbers because this greatly increases the
likelihood of violence.
Cultural Issues and Etiquette
 Show respect in the presence of elders or superiors: Indonesians have a high regard for
status, position and age.
 Foreigners should not use their left hand to give or receive anything and pointing is done
with the thumb, not the forefinger. Beckoning someone should be done with the fingers
down, not up. Do not touch anyone’s head or hair. Minimise the use of your hands for
talking/gesturing. Try and avoid touching the ’top’ of the shoulders also as this can also
insult personnel whom have very strict religious values.
For all HR, travel or logistics prior to arrival in Jakarta, please refer to the country HR team as
detailed below.
Information Security
Personnel are advised to take measures to ensure security of business information while
traveling. Please comply with the following instruction:
 Beware that your conversations may not be private or secure.
 Do not leave electronic devices unattended.
 Do not use non-company computers to log into your company’s network.
 Do not allow foreign electronic storage devices to be connected to your computer or phone.
 Protect access to your terminals using strong passwords to protect information that might
be valuable to third parties, i.e. entities, company or persons/groups.
 Assume that it will be intercepted and retained. Security services and criminals can track
your movements using your mobile phone and can turn on the microphone in your device
even when you think it is turned off.
 Beware of “phishing.” Phishing is a term used to describe a malicious individual or group

of individuals who scam users. They do so by sending e-mails or creating web pages that are
designed to collect an individual's online bank, credit card, or other login information.
In case of inspection or seizure by the authorities, immediately inform your local HR/SECUR
organization.
Saipem local addresses and contacts
SAIPEM INDONESIA - PT SAIPEM INDONESIA (HQ

Jakarta)
Address: Alamanda Tower (3rd floor)
Jalan TB Simatupang Kav.23-24
Cilandak Barat, South Jakarta, Indonesia 12430
Tel: +62 21 3002 2100 - Fax: +62 21 5210 4838
SAIPEM TANJUNG BALAI KARIMUN - PT. Saipem

Indonesia (Karimun Branch)
Address: Jalan Raja Haji Fisabilillah, Desa
Pangke, Kecamatan Meral, Kabupaten Karimun,
Provinsi Kepulauan Riau - INDONESIA – 29634
Tel: +62 778 600 7300
Fax: +62 778 600 7305
PT Saipem Indonesia - Headquarters Jakarta Wardhani DAHLAN – HR Manager

Fabrizio MARI – Business Support Organisation Mob: +62 815 8660 8391
Manager Tel: +62 21 3002 2106
Phone: +62 21 3002 2415 Wardhani.Dahlan@saipem.com
Fabrizio.Mari2@saipem.com
Indra WIRANA Apriati Chen – Travel and Accommodation

Services to Personnel/Formalities Section Mob: +62 815 8444 2341
Mob: +62 815 8660 8389 Tel: +62 21 3002 2348
Tel: +62 21 3002 1190 Apriati.Chen@saipem.com
Indra.WIRANA@saipem.com
Dr. Johnrits Wattimena, MD
Dr. Vladimir LEGCHILIN Indonesia Health Coordinator
Regional Health Coordinator Phone: +62 21 3002 2100
Mob: +62 8118 498 703 DID +62 21 3002 2149
Phone: +62 21 3002 2288 Johnrits.wattimena@saipem.com
Vladimir.LEGCHILIN@saipem.com
PT Saipem Indonesia Karimun Branch

KARIMUN YARD Nanang Harry CHRISTIAWAN – HR Manager
Yousri KHATTAB – Business Support & Mob: +62 815 3600 9248
Organization Manager Tel: +62 778 600 7412
Mob: +62 778 600 7309 Nanang.Christiawan@saipem.com
Tel:+62811776 5969
Yousri.Khattab@saipem.com
Hezron Ivy SILABAN – Transport Coordinator Reni – SR HR Officer

Mob: +62 815 3600 9282 Mob: +62 815 3600 9275
Tel: +62 778 600 7801 Tel: +62 778 600 7667
Hezronivy.Silaban@saipem.com reni@saipem.com
Mark McMillan – Project Security Coordinator

Mob: +62 811 7781 653
Tel: :+62 778 600 7710
Mark.McMillan@saipem.com
SECURITY MANAGER Offshore - E&C Division Security Manager

John LIVINGSTONE Bernard ROUAULT (based in France)
Mob: +62 811 986 8043 Mob: +33 6 9845 3177
Tel:+62 21 3002 2636 Tel: +33 1 6137 8150
John.Livingstone@saipem.com Bernard.Rouault@saipem.com
Corporate Crisis Unit Duty Manager Phone: +39 02 442 34463

Saipemilan.crisisunit@saipem.com
Embassies / Consulates
Embassy of Italy Embassy of France

Address: Jalan Diponegoro, 45, Menteng, Central Address: Jl. M. H. Thamrin n°20, Central
Jakarta 10310 Jakarta 10350
Tel: +62 21 319 374 45 Tel: + 62 21 23 55 76 00
Fax: +62 21 319 374 22 Fax: +62 21 23 55 76 01
E-mail: ambasciata.jakarta@esteri.it E-mail: contact@ambafrance-id.org
Web: www.ambjakarta.esteri.it Web: https://id.ambafrance.org/
British Embassy Embassy of the Philippines

Address: Jl Patra Kuningan Raya Blok L5-6 Address: 6 - 8 Jalan Imam Bonjol, Menteng,
Jakarta 12950, Indonesia Central Jakarta 10310
Phone: +62 21 2356 5200 Tel: +62 21 310-0334
Fax: +62 21 2356 5351 Fax: +62 21 315-1167
E-mail: jakarta.mcs@fco.gov.uk E-mail: jakarta.pe@dfa.gov.ph
Web: www.gov.uk/government/world/indonesia Web: http://www.jakartape.dfa.gov.ph/
Indian Embassy Embassy of Australia

Address: Jalan H.R. Rasuna Said Kav.S-1 Address: Jalan Patra Kuningan Raya Kav. 1-4
Kuningan, Jakarta 12950, Indonesia Jakarta Selatan 12950, Indonesia
Phone: +62 21-520 4150 / 2 / 7 Phone: +62 21 2550 5555
Fax: +62 21-520 4160 Fax: +62 21 2922 6775
E-mail: indianembassyjakarta@gmail.com Web: http://indonesia.embassy.gov.au/
cons2.jakarta@mea.gov.in
Web: https://indianembassyjakarta.com/
For all other embassies and consulates in
Indonesia, please visit:
https://www.embassypages.com/indonesia
Emergency numbers
Police: 110
Fire Brigade: 113
Ambulance: 118
Country code: +62
Medical assistance
Dr. Vladimir LEGCHILIN Dr. Johnrits Wattimena, MD
Regional Health Coordinator Indonesia Health Coordinator
Mob: +62 8118 498 703 Mob: +62 815 866 08387
Phone: +62 21 3002 2288 Phone +62 21 3002 2149
Vladimir.LEGCHILIN@saipem.com Johnrits.wattimena@saipem.com
General security awareness:

What to do in case of a terrorist attack
General security awareness

Terrorist attacks that occurred in recent years among others in Paris and Nice (France), in Brussels (Belgium), in
Berlin (Germany), in London (UK) and other places against civilians in several crowded public places causing
many victims, are a tragic reminder that they may take place where and when we least expect them.
How to conduct one’s life after these events is a personal choice and common sense recommendations, such as
to avoid crowded places, may seem to many as an intrusion or a limitation of his/her personal freedom.
Even with this in mind, it is important to increase our collective and personal security awareness, just like
we have done during the course of many years to reduce the likelihood of work-related incidents and to minimize
their consequences when they do occur.
In fact, if you are “security” aware of your surrounding environment, if you hear loud bangs when there should
not be any, you will react seconds quicker than those who think that “there are fireworks outside”.
In this kind of situations, a few seconds make a huge difference particularly if you already have a plan and you
know what to do next.
Quick thinking and knowing what to do in case of an emergency is something we rehearse several times as part
of our HSE-driven training and it should not be problematic also to follow the same principles in our private
lives.
Unfortunately, in this kind of events we do not control the environment as we do during our HSE operations,
and it is impossible to create a procedure that covers every contingencies on how to react to a terrorist attack.
People react to unexpected and violent events in ways that are difficult to predict and it is important to
understand and remember that actual circumstances very often dictate what you are able to do to protect
yourself.
Assess your situation and determine your survival plan but be ready to change it immediately based on how the
situation evolves. These events are dynamic and fast and you have to assess whether for example it is best to
stay put or exploit a specific moment, for example while an attacker is reloading his weapon, to try to escape.
The variables to take into consideration are many and there is not one set of instructions that work for all
situations, thus you have to decide what to do to protect yourself.
As a general recommendation, take your mobile phone with you all the time so that in case of an emergency
you are able to communicate with others.
How to react
Terrorist attacks are normally carried out by armed terrorists, by using explosive devices
or by a combination of both.
In case of an armed attack, it is important to make yourself as small a target as possible.

Find immediate cover behind or under any cover in your immediate area, a wall, a table,
a counter, or lay flat on the floor. In either cases, while you are assessing the situation
do not move or do anything that might attract the attention of the attackers to where you
are.
If you managed to move to a different room or area, stay hidden for as long as it takes
until the arrival of the authorities. If you doubt that police forces have arrived on scene,
do not leave your hiding place.
Focus on your immediate surrounding and try to understand how the

situation is evolving. If you see an opportunity to escape from the area,
analyze the situation and assess whether it is worth the risk.
Have a plan in mind but be ready to change it quickly

depending on the circumstances.
Think and act independently, focusing on yourself and your relatives, if present. Group
dynamics are not helpful in this kind of situations!
If there is an explosion during the attack and things are falling around you, do not leave your cover.
When they do stop falling, quickly assess if attackers are still alive and targeting people and if it is safe
to move.
If you consider it safe, then:

 Leave the building as quickly as possible, crawling low to the floor if there is smoke
 Do not stop to retrieve personal possessions or make phone calls
 Check for fire and other hazards and do not use elevators
If you are trapped under debris inside the building, then:

 Use every available means to signal your position to rescuers. Shout only as a last resort as it can
cause you to inhale dangerous amount of dust. Cover your nose and mouth with anything you
have on hand and breath through the material
 Avoid unnecessary movements to reduce the likelihood of other debris falling on you and to kick
more dust
Once you are out of the building:

 Do not stand in front of windows, glass doors or other potentially hazardous areas
 Move away from sidewalks or streets to be used by emergency officials or others still trying to
exit the building
What to do after
If you manage to escape the armed attackers or to exit the building after an explosion, leave the
immediate area and take cover. Since you don’t know exactly what is happening in your
surroundings, wait for police authorities to reach you and then follow their instructions.
Ask police authorities if you can leave the area and if it safe to use public transportation.
Seek medical assistance if necessary.
If you still have your mobile phone, contact your relatives and inform them of your whereabouts
and conditions.
If possible, do the same and inform the Company’s local HR and Security Representatives or anyone
who might be able to pass your information to them.
You may also contact the Corporate Crisis Unit Duty Manager at +39 02 442 34463.

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Last update: November 30, 2018

Please note, however, that security is also

Indonesia is also periodically affected by natural disasters including earthquakes, tsunamis,

Civil unrest/Political tension

Travel security guidelines:

 Be discreet in conversations relating to personal and company matters.

 Do not wear jewellery, expensive watches or earrings that may

Plan your travel

Please remember to:

Visas and work permits

Vulnerable country origin

Note - Personnel traveling via Singapore

Upon your arrival

 Upon disembarkation from the aircraft, proceed to:

Meet and greet

Mr. INDRA Wirana - Services to Personnel/Formalities Section

Mr. Wardhani DAHLAN - HR Manager of PT Saipem Indonesia

Ms. Apriati Chen – Travel & Accommodation Section

Blue Bird Group Taxi - Online reservation (24Hrs) Jakarta

Swiss-belhotel Simatupang Jakarta

Swiss-belhotel Pondok Indah Jakarta

Hotel Mercure Jakarta Simatupang

TANJUNG BALAI KARIMUN - KARIMUN YARD

PT. CUACA MARINA SERVICATAMA (our agent)

Mr. PONIMIN - Meet&Greet – Mob: +62 812 700 9511

Karimun phone list (Travel & Transport Officer):

Saipem Karimun HR:

Ms. Rizki Amelia

Tangguh Expansion project (TEP)

Prohibited items fall into several categories:

Travel Security Procedures

 Commercial flight from Jakarta to Makassar (Sulawesi);

Project Points of Contact

Project Security Coordinator +62 8118 961 672

DOs and DON’Ts

violence you should leave the area immediately.

 Do not walk in known trouble spots after dark.

Cultural Issues and Etiquette

 Beware of “phishing.” Phishing is a term used to describe a malicious individual or group

Saipem local addresses and contacts

SAIPEM INDONESIA - PT SAIPEM INDONESIA (HQ

SAIPEM TANJUNG BALAI KARIMUN - PT. Saipem

PT Saipem Indonesia - Headquarters Jakarta Wardhani DAHLAN – HR Manager

Indra WIRANA Apriati Chen – Travel and Accommodation

PT Saipem Indonesia Karimun Branch

Hezron Ivy SILABAN – Transport Coordinator Reni – SR HR Officer

Mark McMillan – Project Security Coordinator

SECURITY MANAGER Offshore - E&C Division Security Manager

Corporate Crisis Unit Duty Manager Phone: +39 02 442 34463

Embassy of Italy Embassy of France

British Embassy Embassy of the Philippines

Indian Embassy Embassy of Australia

Fire Brigade: 113

Country code: +62

General security awareness:

General security awareness

In case of an armed attack, it is important to make yourself as small a target as possible.

Focus on your immediate surrounding and try to understand how the

Have a plan in mind but be ready to change it quickly

If you consider it safe, then:

If you are trapped under debris inside the building, then:

Once you are out of the building: