NETWORK AND SYSTEM ADMINISTRATION (ITT 420)

TEST 1
BACHELOR IN INFORMATION TECHNOLOGY (CS240)
SEM March 2020

NAME: Noorhidayah binti Zakaria

MATRIC NO: 2017696542
GROUP: CS251 6A
DATE: 24/04/2020

Part A (20 marks).

1. What are the positive roles of system administrator in organization?

I. The programmer
II. The installer
III. The problem preventer
IV. The policy writer
A. I and II C. II,III and IV
B. I,II and IV D. All of the above

2. In IT department, the customer support generally works best in manner.

A. Hybrid C. Centralized
B. Distributed D. none of the above

3. means any one unit should be able to substitute for any other
A. Co-location C. Persistent Client
B. Hardcoded D. Fungibility

4. Virtual Desktop Infrastructure (CDI) turns workstations into a centrally managed network service. Which of the
following statement are NOT describing the characteristic of VDI?
A. VDI reduce administrative and hardware costs C. There are two types of VDI, persistent and non-
of organization persistent VDI
B. User interact with thin client D. User’s application run on bare-metal infrastructure

5. Following is a mechanism or software to automated operating system (OS) installation EXCEPT

A. MBT C. Kickstart.
B. Microsoft Deployment Toolkit D. Debconf

6. Buy in Bulk, Allocate Fractions is a server’s strategy which we buy computing resources in bulk and allocate
fractions of it as needed. One way to do this strategy is by
A. KVM C. Grid Computing
B. Virtualization D. Blade Servers

7. is a device designed specifically for a particular task.

A. Container C. Server
B. Firewall D. Appliance

8. Which of the statement describe N+1 redundancy

A. Server will automatically switch to secondary C. Server has enough spare capacity for one
server component failure
B. Server has enough spare capacity for two failed D. Server will automatically backup its data to the
power supplies. cloud platform

9. Which of the following is an example of foundational services?

A. DNS C. Directory Services
B. DHCP D. All of above

10. are all the key people affected by or involved in the project.
A. Team member C. Management
B. Stakeholders D. Board of directors
 Part A Answer
1. C 4. D 7.D 10. B
2. B 5. A 8.C
3. D 6. B 9. D

PART B (30 marks)

Answer ALL questions. The mark for each question is explicitly indicated.

Question 1

a) Explain TWO (2) funding models for System Admin IT Department. (4 marks)

I. Decentralized : to give the individual departments better or more customized service through having a
stronger relationship with their SAs and more control over the work that they do
II. Centralizing : to control costs through tracking them centrally and then reducing them by eliminating
redundancy and taking advantage of economies of scale.

b) The organization structure of IT department depends on the size of the company, describe the ideal structure of IT
department in medium sized company (6 marks)
- Form a helpdesk team with dedicated personnel
- Some System Administrators that will specialize in specific OS and on networking or security
specialties
- The architects will be implementersand should be capable of solving end-to-end problems.

Question 2

a) List TWO (2) network configuration parameters of workstation. (2 marks)

- Machine’s IP address
- DNS servera22

b) Network configuration of workstation can be hardcoded or dynamic, explain the difference between the two (4
marks)
Hardcoded Dynamic
- stored on the machine itself - provided by the network
- A hardcoded configuration has the benefit - parameters should be via Dynamic Host
that it works whether the DHCP server is Configuration Protocol (DHCP) service.
available or not.

c) Draw the workstation life cycle diagram (4 marks)

Question 3
a) List and Explain TWO (2) common server hardware strategies. (4 marks)
- Buy in bulk, allocate fractions: Large machines partitioned into many smaller virtual machines using
virtualization or containers
- Beautiful snowflakes: Many machines, each uniquely configured

b) What are the differences between Software and Hardware RAID (4 marks)
Software RAID Hardware RAID
 This setup provides RAID via device drivers,  RAID is implemented in a hardware device,
part of OS. usually a card that is plugged into one of the
expansion slots of the server.

 Hardware RAID usually provides higher

 This approach is that it is inexpensive, performance and more features than
because it is included in the price of the software RAID.
operating system.

c) When gathering written requirement for services, you need to gather customer and operational requirement. Please
explain the difference between those two (2 marks)

Customer requirement operational requirement

- describe the features and functionality of - describe what is needed to make the
the service to be built system work in the organization’s IT
infrastructure and be maintainable