19.

This kind of work group brings individuals together from different work
disciplines with different knowledge and skills.
A) formal group
B) cross-functional team
C) command group
D) self-managed team

20.Members of an organization typically ________ the status of other

organizational members.
A) agree about
B) disagree about
C) cannot recognize
D) refuse to recognize

21. A major benefit of global teams is ________.

A) minimal distrust
B) groupthink
C) idea diversity
D) little stereotyping

22. Theory X assumes that people work hard ________.

A) only when they are forced
B) because they enjoy a sense of accomplishment
C) whether or not they are paid
D) out of a sense of fairness

According to Herzberg's Motivation-Hygiene theory, ________ are

23.
associated with job satisfaction.
A) rewards
B) punishments
C) hygiene factors
D) motivators

24.In equity theory, distributive justice is concerned with which of the following?
A) comparing one individual to an entire system
B) comparing output-to-input ratios among individuals
C) comparing output-to-input ratios among large groups
D) comparing fairness between differen