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Supplier Information Survey
Supplier Information Survey
INSTRUCTIONS
1. Survey Purpose
This Supplier Information Survey is designed to get information from a potential direct or indirect material supplier
to evaluate their management, financial, material control, quality, code of conduct, engineering and technical
support processes to decide if they are capable to be considered as a potential supplier for John Deere. It is
designed to be first completed by mailing the survey questionnaire to a potential supplier and evaluating their
responses. It is also intended to be a way to communicate Deere's expectations to a potential supplier.
2. Survey Schedule
A. John Deere supply management organizations should use this Supplier Information Survey to screen
potential suppliers.
B. A Supplier Information Survey should be conducted prior to a supplier site vist. This is done by sending
the survey questionnaire to the supplier for a self-assessment. The survey results are then reviewed for
adequacy prior to planning a site visit or audit.
C. The Supplier Information Survey was developed as a tool to assist in providing a consistent view of
supplier capabilities. They do not cover product specific questions such as design, manufacturing,
quality, or performance characteristics. Product / process specific topics must be addressed as needed
by technically competent auditors.
D. When an on-site information survey is conducted, the Supplier Information Survey Information should be
included as a part of the final on-site survey report.
E. The Supplier Information Survey is generic in nature and includes questions that will not always be
applicable to a specific supplier. Questions that are not applicable, or that were not covered during an
on-site survey, may be noted as such on the final report.
A. For an on-site survey, the survey report should be completed and shared with the Supplier before
departure if possible. At a minimum, the Supplier should be advised of any problems. Containment
should be addressed if there are issues concerning the production of nonconforming material.
B. If conducting an on-site survey, provide the supplier feedback during a closing meeting. Follow-up with
the final written report within two weeks.
A. After completing the survey, please send it to your John Deere division quality audit system coordinator
to file in Supplier Evaluation Tracking system located in JD Supply Network. Delete the survey
instructions, change history, and any other non-applicable worksheets prior to filing the audit.The list of
Deere employees that can file your survey are listed and can be viewed at the following link:
http://www.90.deere.com/suppmgmt/business_processes/strategic_sourcing_process/tools/supplier_ev
aluation_tracking/supplier_evaluation_tracking_index.htm and selecting Authorized Users for Data
Uploading.
B. After completing the survey, please upload the file to the Supplier Evaluation Tracking system located in
JD Supply Network. If you do not have access to the SET system, please contact your manager to gain
access.
C. All completed surveys and assessments can be viewed in Supplier Evaluation Tracking at this link:
http://www.90.deere.com/suppmgmt/business_processes/strategic_sourcing_process/tools/supplier_ev
aluation_tracking/supplier_evaluation_tracking_index.htm and selecting Web Application.
A. Supplier Information
Company (Supplier) Name: Survey Date(s):
Company Profile:
B. Communication
1 Which system(s) can you access? E-Mail Internet EDI Web-based EDI Other
Other:
2 How many people communicate in English?
C. Management Information
3 Do you have a documented organization structure?
If yes, please provide. Yes No
4 Do you have a mid-term business plan?
If yes, please provide. Yes No
5 Do you have a long term business plan?
If yes, please provide. Yes No
6 If you responded "Yes" to any of the above questions and are
unable to provide requested documents, would you be able to Yes No
discuss these areas with John Deere?
7 Is the business plan a formal document that includes:
Market related issues, Yes No
Financial planning,
Growth projections,
Plant, facilities, and expansion issues,
Sales projections (realistic and adequate?),
Cost objectives,
Sales projections (realistic and adequate?),
Human resource development,
R & D projections,
Competitive assessment,
Performance tracked and measured,
Formal methods of update,
Operating Philosophies, &
Continuous Quality Improvement?
A. Supplier Information
Company (Supplier) Name: Survey Date(s):
8 Who are your suppliers (multiple tier) and competitors?
What are their relative strengths and weaknesses?
A. Supplier Information
Company (Supplier) Name: Survey Date(s):
D. Quality Systems
9 Quality System Certifications ISO-9001 ISO-9002 1SO-9000:2000 ISO/TS 16949
✘ QS-9000 VDA 6.1/6.3 Other:
If yes, please provide accreditation body / bodies.
Expiration date(s) of certification
10 What are your measurement and testing capabilities (e.g.
Coordinate Measuring Machine)?
11 Are Process Capability Study Indices (Cpk) available for
Critical-To-Quality parameters? Yes No
12 Reject Rate Internal
External
13 Does your company warranty products?
Yes No
14 Will you accept costs in field modification programs related to
the failure of your product? Yes No
E. Personnel
15 Do you provide training programs? Yes No
16 Do you provide training specific to product and process
understanding for employees? Yes No
17 Do you review job descriptions and individual performance
reviews with employees? Yes No
18 Does your organization demonstrate management and labor
commitment to company goals? Yes ● No
19 Do you set individual performance goals? Yes No
20 Do you have organized programs to promote employee
participation (i.e., problem solving teams, business team Yes No
concepts, employee suggestions programs)?
22 Number of employees (direct, indirect, salaried): Employees First Shift Second Shift Third Shift
Direct
Indirect
Salaried
23 Do you have a union affiliation?
Yes No
If yes, please provide union affiliation(s), contract expiration
date(s), history and length of any strikes.
24 Please describe area labor availability (i.e., unemployment
rate, availability of skilled and unskilled labor) and the
company's relative standing in size and stability.
F. Commercial Situation * * Current John Deere suppliers do NOT need to complete this section.
25 Is your company a manufacturing facility?
Yes No
If yes, what are your major manufacturing processes?
(Please indicate details on following worksheets.)
26 Do you supply service parts? No
Yes
A. Supplier Information
Company
26 (Supplier) Name: Yes Survey Date(s):
If yes, please specify any conditions and your policy on low
volume service parts.
27 Which industry do you supply (e.g. automotive, healthcare,
off-highway)?
28 Who are your main customers? Name % of Sales Major Volume PPM
Products
29 How much business do you already have with John Deere, if Business John Deere Division
any?
A. Supplier Information
Company (Supplier) Name: Survey Date(s):
Annual
Investment
(% of sales)
Number of
Employees
A. Supplier Information
Company (Supplier) Name: Survey Date(s):
G. Facilities / Production
32 Please indicate the size of facility, land, and age. Facility Size (square feet) Land Age
H. Cost System
41 What is your pay scale range (minimum, maximum,
average)?
42 Do you have incentive programs (e.g., labor incentives, gain
sharing, bonus programs)? Yes No
43 Provide a copy of your study or other methods used to
determine overhead application rates. How are they applied?
51 How do you ensure that current active files contain only up-
to-date drawings?
A. Supplier Information
Company (Supplier) Name: Survey Date(s):
L. Inventory
56 What type(s) of inventory control are used? FIFO LIFO Random Other, Please Specifiy:
57 Do you have a method for controlling material with a limited
shelf life? Yes No
58 Describe how inventory accuracy is monitored. (Note trends)
M. Scheduling
60 How are production schedules driven?
61 Do you have a procedure for reconciliation between customer
schedules / orders and production records? Yes No
62 What are your normal lead times?
63 Do you have plans for lead time reduction? Yes No
64 Do you have flexibility in manufacturing schedule, (i.e., lead
times and run sizes)? Yes No
N. Logistics
65 Do you have distribution system overseas? Location(s):
If yes, please specify the location(s)? Yes No
66 Do you have warehouse overseas? Location(s):
If yes, please specify the location(s)? Yes No
67 What is your current logistics system? ERP MRP Other, Please Specify:
68 Do you have a procedure to track actual delivery
performance on order quantities and customer due dates Yes No
against desired customer performance?
A. Supplier Information
Company (Supplier) Name: Survey Date(s):
74 Are direct customer / supplier engineering communications
encouraged? Yes No
P. Product Testing ** ** Please complete if you own the design for the product that John Deere wishes to
purchase.
80 Do you have test facilities in-house to complete component Complete System Testing
testing? Yes No System Testing in a Vehicle
Other:
81 Are multiple input sources (i.e. Reliability and Performance
Risk Assessment, Customer Satisfaction Information, etc) Yes No
considered in developing the Product Verification and
Validation (PV&V) plan?
A. Supplier Information
Company (Supplier) Name: Survey Date(s):
92 Describe your policies concerning defense of product liability
claims?
93 Do you have insurance for product liability claims?
Yes No
94 Do you have any pending product liability claims involving Product
product(s) we are considering? Yes No
Liability
If yes, please describe. Claim(s):
A. Supplier Information
Company (Supplier) Name: Survey Date(s):
Q. Regulatory Conformity
95 Do you own the patent / copyright, or proper license, that
allows you to lawfully manufacture the product, or utilize the Yes No
manufacturing process, that John Deere desires to
purchase?
101 Are you currently, or at any time during the past calendar
year, subject to any enforcement action by any governmental Yes No
authority for non-compliance with environmental, safety, or
labor requirements?
A. Supplier Information
Company (Supplier) Name: Survey Date(s):
108 Do you have a program to provide and require the use of
Yes No
personal protective equipment when safety hazards and
workplace exposures cannot be controlled by other means?
109 Can you provide list time injury, illness frequency, and
severity incidence rates? Yes No
110 Do you have a program to ensure compliance with applicable
laws concerning proprietary, confidential, and personal Yes No
information?
S. Equipment
111 Provide a list of equipment. Please include major Machine Machine
Tonnage / Size Quantity Age
manufacturing and testing equipment indicating size, age, Description Manufacturer
brand, and condition.
T. Process Technologies *** *** If applicable, please complete the appropriate worksheet.
Aluminum Forgings, Shafts Knives
Belts Gears Machining
Castings Hyd. Cylinders Plastics
Electricals Hyd. Plumbing (Hoses, Lines) Rubber Parts
Electronics Hyd. Fittings Stampings, Fabrication
Electricals-Lights Hydr. Pumps and Motors Springs
Electricals-Motors Hydr. Valves TOOLINGS
Electricals-Wiring Harness HVAC PROCESSING CAPABILITIES
Survey Summary (to be completed by John Deere Lead)
Survey Summary:
Processes
Manufacturing process Current t/a JD t/a Max t/a
Highpressure die casting
Lowpressure permanent mold
Gravity permanent mold
Sand casting
Zinc casting
Molding
Highpressure die casting
Manufacturer Clamping Opt. Opt. Molds
Force piece Surface /
weight area h
Other Molds
Manufacturer Pourcing Size Optimal Molds
Furnace piece /
Length Width height weight h
Core Making
Core Drying
Additional Treatment
Automatic Prime
Grinding Yes No Coating Yes No
Hardening Final
Yes No Yes No
Coating
Machining
Yes No Yes No
Impregnation
Quality
Spektrum
Yes No Yes No
Analysis Radiography
Materials
Testing Yes No 3D-Measuring Yes No
back to general informations
Deere & Company Updated: Jun-08
Deere Supply Management Location :
Main Products
Enough capacity
Product Name: Annual volume(qty): Estimated annual volume(€) for large series ?
large small
large small
Weight range
Processes:
Machine Manufacturer Length Width High
upper lower
Molding Process automatic
Hand Molding
Flask Unit
other
What is your
current lead time?
Main Products
Productname: Category Annual volume(qty): Est. annual volume(€)
Unique abilities
What are your unique abilities ? // What seperates you from the competition ?
Capacity:
Do you have enough capacity for large series manufacturing ?
Starters Wiring Harnesses
Electric Motors Batteries
Lights Switches
Relais Aktuators
Alternators
Lights Batteries
type of lights (headlights,
indicators, ...)
current manufacturing of LED
´s ?
colors of lights: colored & white colored
12 V and / or 24 V: both 12V 24V
cab interior lighting ?
Switches Alternators
Relais Aktuators
Starters Automatisation
What percentage of your assembly is manual or automatic ?
manual:
automatic
Updated: Jun08
Supplier Profile - LIGHTS
If yes, what specific types of LED lighting do you manufacture and/or sell?
Manual: 0%
Automatic: 0%
Yes No
Methods:
Software used:
If not Pro/e, do you have the ability to work with Pro/E parts and drawings?
Yes No
Comments:
Yes No
Yes No
Comments:
3.11 If no tool shop, do you have the resources by which you can outsource tool fabrication?
Yes No
Comments:
Percentage: %
3.14 Are all of your facilities fully EDI capable, including electronic funds transfer?
Yes No
Comments:
3.15 Quote your average manufacturing lead time (cycle time from first operation
through final inspection).
3.16 What resources and/or systems do you have in place for project management?
3.17 Are you able to support service part business? Yes ______ No ______
3.18 Are you able to support low/medium and/or high volume business? Yes ____ No _____
What do you consider to be: Low ________ Medium _______ High _________
3.20 Can your provide colored and white lights or just colored lights?
3.22 Do you manufacture and/or sell cab interior lighting (I.e. domelights)?
3.3 What is the maximum Rotor diameter you can handel manual or automatic?
3.31 What is the minimum Rotor diameter you can handel manual or automatic?
3.32 What is the maximum KW value you can handel manual or automatic?
3.33 What is the minimum KW value you can handel manual or automatic?
3.34 What kind of standard and special encapsulate tecnologie do you use?
3.35 What kind of standard and special coil tecnologie do you use?
Manual: 0%
Automatic: 0%
Yes No
Methods:
483868065.xls
John Deere Agricultural Equipment Division
Page 22 of 47
3.6 What software is used for 3D modeling and producing drawings?
Software used:
If not Pro/e, do you have the ability to work with Pro/E parts and drawings?
Yes No
Comments:
Yes No
If Yes, are you willing to provide on-site resident engineering support at John Deere factories?
Yes No
Yes No
Comments:
3.9 If no tool shop, do you have the resources by which you can outsource tool fabrication?
Yes No
Comments:
3.10 Are you generally able to accept existing tooling and adapt to your mfg. process?
Percentage: %
3.12 Are all of your facilities fully EDI capable, including electronic funds transfer?
Yes No
Comments:
3.13 Quote your average manufacturing lead time (cycle time from first operation
through final inspection).
3.14 What resources and/or systems do you have in place for project management?
483868065.xls
John Deere Agricultural Equipment Division
Page 23 of 47
4 Quality Assurance/Environment
4.1 Are there standard performance tests used for new part qualification?
Yes No
Comments:
Institution:
5 Equipment
483868065.xls
John Deere Agricultural Equipment Division
Page 24 of 47
Supplier Profile - Wire Harness & Battery Cables
3.1 Do you currently manufacture both wire harnesses and battery cables?
Manual: 0%
Automatic: 0%
3.4 What automated manufacturing capabilities to your have (i.e., carousel, splice, terminate)?
Yes No
Methods:
Software used:
If not Pro/e, do you have the ability to work with Pro/E parts and drawings?
Yes No
Comments:
Yes No
Yes No
Comments:
3.9 If no tool shop, do you have the resources by which you can outsource tool fabrication?
Yes No
Comments:
3.10 Are you generally able to accept existing tooling and adapt to your mfg. process?
Percentage: %
3.12 Are all of your facilities fully EDI capable, including electronic funds transfer?
Yes No
Comments:
3.13 Quote your average manufacturing lead time (cycle time from first operation
through final inspection).
wire harnesses
battery cables
3.14 What resources and/or systems do you have in place for project management?
3.15 Are you able to support service part business? Yes ______ No ______
3.16 Are you able to support low/medium and/or high volume business? Yes ____ No _____
Weight range
Machines Yes No
Hydraulic Press
Mechanical Press
Screwtype Press
Hatebur
Machinig
Updated: Jun08
Deere & Company Updated: Jun-08
Deere Supply Management Location :
Weight range
Processes:
Machine Manufacturer Tonnage Size High
LxW upper lower
Forging Hammer
Press
Turning
Other process
What is your
current lead time?
2. Foreign customers or countries you export cylinders to(list first five in order of decreasing sales in each)
Annual Sales
Company/Country Cylinder Type(s) (Millions $) Quality PPM
3. Process Capabilities (List major cylinder components and describe level of production)
Component Manufacture(Yes/No) Purchase(Yes/No) Describe Capabilities
7. Testing Capabilities
Describe testing capabilities
(both for design verification and
production):
8. Painting Capabilities
Describe painting capabilities:
Updated: Jun08
Supplier Profile - Hyd. Plumbing (Hoses)
2. Foreign customers or countries you export hydraulic plumbing to(list first five in order of decreasing sales in each)
Hydraulic Annual Sales
Company/Country plumbing Type(s) (Millions $) Quality PPM
3. Process Capabilities (List major hydraulic plumbing components and describe level of production)
Manufacture
Component (Yes/No) Purchase (Yes/No) Describe Capabilities
7. Testing Capabilities
Main products:
Name of products Annual volume (qty) spare capacity
Material:
Material Annual Tonnage Annual John Deere Tonnage
Updated: Jun08
Supplier Profile - Hydr. Pumps and Motors
2. Foreign customers or countries you export pumps/motors to(list first five in order of decreasing sales in each)
Annual Sales
Company/Country Pump/Motor Type(s) (Millions $) Quality PPM
3. Process Capabilities (List major pump/motor components and describe level of production)
Manufacture(Y Purchase(Yes/N
Component es/No) o) Describe Capabilities
7. Testing Capabilities
Describe testing capabilities (both
for design verification and
production):
8. Painting Capabilities
Describe painting capabilities:
2. Foreign customers or countries you export valves to(list first five in order of decreasing sales in each)
Annual Sales
Company/Country valve Type(s) (Millions $) Quality PPM
3. Process Capabilities (List major valve components and describe level of production)
Manufacture(Ye Purchase(Yes/
Component s/No) No) Describe Capabilities
7. Testing Capabilities
8. Painting Capabilities
Describe painting capabilities:
IN-HOUSE CAPABILITIES
SPECIAL
MANUFACTURIN
G OR
PROCESSING
EQUIPMENT (BE
FUNCTION IN-HOUSE PURCHASED SPECIFIC)
Compressor
Condenser
Receiver Dryer
Evaporator Core
Heater Core
Low/High Pressure Switch
Thermostat Switch
Expansion Valve
A/C Lines (Soft)
A/C Lines (Hard)
Hoses (drain)
Heater Hoses
Water Valve
Blowers
Wire Harness
Controls (switches)
Cables
Air Filters
Louvers
Injection Molded Parts
Reference Standards
EEC 86/415 Tractors, machinery for agriculture and forestry, powered lawn and garden
equipment - Symbols for operator controls and other displays
ISO 3767-1 Tractors, Machinery for Agriculture and Forestry, Powered Lawn and
Garden Equipment - Symbols for Operator Controls and Other
Displays - Part 1: Common Symbols
ISO 14269 Tractors and self-propelled machines for agriculture and forestry –
Operator enclosure environment.
SAE J1362 Graphic Symbols for Operator Controls and Displays on Off-Road
Self-Propelled Work Machines
SAE J1503 Performance Test for Air Conditioned, Heated, and Ventilated Off- Road
Self-Propelled Work Machines
SAE J1535 Performance Test for Windshield Defrosting Systems
Aug-96 for Off-Road, Self-Propelled Work Machines
COMMENTS
lays on John
em Test Procedure
ting Systems
tioning Hose
Updated: Jun08
Supplier Profile - Steel Machining (machined steel barstock, tubing, forgings, etc.)
Weight range
Processes:
OD
type features machine manufacturer quantity min max
CNC lathes Barfeed live toolingsub-spindlesmulti-function
Chuck live toolingsub-spindlesmulti-function
OD
# spindles machine manufacturer quantity min max
Screw machines
OD
features machine manufacturer quantity min max
Verticle turning lathe live tooling
OD
features machine manufacturer quantity min max
Verticle machining center pallet changer
Secondary operations
Sawing? Internal External Not available
Cylindrical Grinding? Internal External Not available
Centerless Grinding? Internal External Not available
Surface Grinding? Internal External Not available
Drilling? Internal External Not available
Tapping? Internal External Not available
Broaching? Internal External Not available
Hobbing? Internal External Not available
Washing? Internal External Not available
Heat Treatment? Internal External Not available
Induction Hardening? Internal External Not available
Welding? Internal External Not available
Automatic Welding? Internal External Not available
Robotic Welding? Internal External Not available
Painting? Internal External Not available
Class A Painting? Internal External Not available
Assembly? Internal External Not available
Plating? Internal External Not available
Deburring? Internal External Not available
Spline Rolling? Internal External Not available
Threading? Internal External Not available
Packaging? Internal External Not available
Fixturing? Internal External Not available
Flame cutting? Internal External Not available
Plasma? Internal External Not available
Laser? Internal External Not available
Marking? Internal External Not available
Tool Grinding? Internal External Not available
Waterjet? Internal External Not available
Balancer? Internal External Not available
Honing? Internal External Not available
Bar Coding? Internal External Not available
Machine Range
(tonnage, shot size, Total Open
cross-section, etc) Capacity %
Injection Mold
Rotational Mold
Blow Mold
Reaction Injection Mold (RIM)
Thermoform
Compression Mold
Resin Transfer Molding (RTM)
Hand Layup, Spray Up, etc., (FRP)
Other: Describe
Machine
Molding Equipment Size Age Manufacturer Description
Updated: Jun08
Supplier Profile - Rubber Parts
Processes Process availability Max. part size Max part weight Comment
Molding
Extrusion + vulcanisation
punching / cutting
Others:
Parts families
Damping elements (incl rubber-Metal parts)
Molded hoses
Extruded hoses
Flat material (cut) (like seals, curtains, ...)
Miscellaneous
Updated: Jun08
Supplier Profile - Sheet metal
Product Information:
Principal Products Enough capacity for
Productname: Annual volume(qty): Estimated annual volume(€) large series ?
Updated: Jun08
Supplier Profile - Springs
Product Information:
Principal Products Enough capacity
Productname: Annual volume(qty): Estimated annual volume(€) for large series ?
large small
large small
.................
Updated: Jun08
Supplier Profile - Toolings
1. Tools made for :
Sheet Metal
Plastic Moulding
Injection Moulding
Aluminium Casting
Casting Patterns
7. Delivery Time :
Updated: Jun08