(Seamgen) SOW Template Example

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EXHIBIT A

STATEMENT OF WORK
This Statement of Work is dated as of ​9/29/2015​, and is attached to and made a part of the Master
Services Agreement (the "Agreement") dated as of​ 9/29/2015​ by and between ​Your
Company("Company") a California LLC​ having an office and place of ​ADDRESS​ and ​CLIENT​, a corporation
having an office and place of business at ​ADDRESS​. Any term used herein that is defined in the Master
Services Agreement shall have the same meaning in this Statement of Work as in the Master Services
Agreement. To the extent that this Statement of Work is inconsistent with or conflicts with the Master
Services Agreement, this Statement of Work shall amend and supersede those inconsistent or conflicting
terms of the Master Services Agreement. In all other respects, the Master Services Agreement shall
remain in full force and effect according to its terms.

WHEREAS, ​CLIENT​ and Company desire to enter into this Statement of Work to define new Optional
Services as contemplated in the Master Services Agreement and to further define the Services to be
performed by Company for ​CLIENT​.

WHEREAS, Company desires to perform and ​CLIENT​ desires to have performed by Company the Optional
Services according to the terms and conditions set forth in this Statement Work and the Master Services
Agreement.

NOW THEREFORE, in consideration of the terms and conditions set forth herein, the parties agree as
follows:

1. Overview
CLIENT​ is a provider of…..

2. Project Management
“Project Managers / Scrum Masters” (PM)
Each party shall appoint a PM who shall have day-to-day responsibility and authority for overseeing and
coordinating the Project, including scheduling and presiding over meetings, design/review approval
sessions, providing needed information, coordinating staff, assessing burn-down rate, analyzing velocity,
running sprint planning, and conducting testing and acceptance of Deliverables. For the purpose of this
SOW, the PM shall be:

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Company:
XYZ

Client:
XYZ

3. Tasks & Services


Company shall provide professional technical services (“Services”) in support of the Project tasks listed
below. Each Service will have associated with it a set of deliverables (“Deliverables”).

Technical Architecture and Requirements


Company will create….

The technologies that will be used include the following:


● TECHNOLOGY

The following is a list of features which we used to come up with an estimated cost (see below). This is
not an inclusive list, and this is subject to change during kickoff and throughout the project.

Mobile Application Estimated Features


● FEATURES

Web Application Estimated Features


● FEATURES

Overall Assumptions
● CLIENT adheres to the 48-hour turnaround time on all items requiring sign-off and feedback.
● Features will change throughout the course of the project and all changes will be approved by
Client
● Insert Assumptions

Design
Company will create a modern and user-friendly design for ​CLIENT​. The process starts with outlining the
overall information architecture for the application. Next we develop the wireframes. Once the
interactions have been defined via a wireframe, we will create a set of pixel perfect comps that will
serve as the target for application development.

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On average, two (2) iterations of each wireframes will be created. On average, one (1) iteration of each
comp will be created.

Deliverables:
● Information architecture diagram
● Wireframes
● Comps (high-res screen designs)

Development
Using Agile development methodologies, Company will create a Xamarin based application as defined
above in “Technical Architecture and Requirements”. As part of this process we will work with Client to
create and prioritize a backlog of user stories and acceptance criteria. During our sprint planning we will
work with you to prioritize the backlog in the form of bi-weekly sprints. For each sprint we will hold a
detailed grooming session where in depth details of each story and their acceptance criteria are
documented and approved. During the sprint process our QA team will be testing the work performed
as it is completed. At the end of each sprint we will present a demo of the work completed.

Deliverables:
● Source code and project files
● Compiled binary applications
● Unit and integration tests

Business Analyst
The Business Analyst will work with your subject matter expert(s) to turn each feature into a story that
spells out how each use case and related business requirements are to be addressed in the application.
This will be a collaborative process in which the client and Business Analyst work together to produce
the specifications for the UX team to create supporting visuals; the development team to build
functionality, and against which the quality assurance team will test and verify all acceptance criteria are
met.

Deliverables:
● Backlog of stories (features)
● Acceptance Criteria for each story (feature), including related visual designs
● Repository of visual assets from the UX team

Quality Assurance
To ensure the success of the project it is vital to have a solid “Quality Assurance” component. Company
will test against the Functional and Non-Functional Acceptance Criteria developed in conjunction with all
stakeholders during the Grooming process to validate that the work performed during each Sprint is
complete and accurate. QA staff will also participate in the Planning and Grooming processes so that

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testing best practices are applied to all stages of the project.

Deliverables:
● Acceptance Criteria

4. Change Management
Material deviations from baseline scope shall be documented and mutually agreed upon by Company
and CLIENT. A completed Change Request form will describe the change, rationale for change, impact
on project and timeline, and impact to budget. A written Change Request must be signed by both
parties.

5. Services & Fees


Estimate
Company is being hired on a “time and materials” basis to perform the Services and provide the
Deliverables according to this SOW. The parties agree that it is not possible to perfectly estimate the
time and materials required for Company to complete the Project Tasks. We estimate that the cost to
complete the Project Tasks will be approximately ​$XX,XXX and take approximately X-X weeks. ​Company
will make a reasonable best effort to complete and deliver the project for that estimated amount. Once
the project is started, Company will provide full transparency as to the necessary resources and burn
down. It could be necessary to add additional resources once velocity is analyzed. A “work day” is
considered 8 hours of billable work. Company adds a 3.5% fee for payment with a credit card.

Company requires a 50% retainer deposit prior to the commencement of any project. In this case,
Company requires Client to deliver a ​$XX,XXX retainer,​ 50% of the estimated project total of ​$XX,XXX.
Company will submit to Client weekly progress billing invoices and credit these invoices against the
retainer. Once the retainer balance has been depleted Company will invoice a full and final retainer for
the remaining 50% of the project. Upon completion of the project any retainer funds remaining will be
returned to Client within seven (7) days. If there are no retainer funds remaining and the project is not
complete Company will issue Client a final invoice due Net 7.

Resource Monthly Rate Estimate Months Hours/Month

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Technical Lead XX XX XX

Creative Director XX XX XX

User Experience Designer XX XX XX

Mobile Developer XX XX XX

Software Developer XX XX XX

Web Developer XX XX XX

Quality Assurance Analyst XX XX XX

Project Manager XX XX XX

Expenses
CLIENT agrees to pay all reasonable, pre-approved charges for materials supplied by Company, and
CLIENT agrees to pay all reasonable, pre-approved expenses incurred by Company’s consultants which
are related to the services.

Payment Terms
Invoices for services, materials, and expenses shall be submitted per the terms of the Master Services
Agreement. Invoice delivery will be performed using email to the Customer Project Coordinator listed
herein unless otherwise instructed by CLIENT.

IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed and effective by
their respective representatives on the date specified below.

Company Client

Signed Signed

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Name Name

Title Title

Date Date

Company Approvals​:

Project Manager:
Product Development:
Account Manager:
Design:

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