alisation of banks during late 'sixties. Inspired by Marx and thoroughly brain- washed by our trade union leaders, n'e vvere thrilled when major banks were nationalised. The fact that veteran politicians like Morarji Desai r,r'ere opposed to the idea seemed to add further charm to this development. Today, however, there is no disputing fact that the nationalisation of banks was a big mistake. The '.'ery fact, that the same party has mooted the idea of , privatisation of banks' is an admission this mistake, although one cannot expect them to say so in as many words. When this much awaited develop- ment took place, senior bank executives were taken by surprise. At this stage, new entrants were clearly at an advan- tage. They had only to learn, whereas, the experienced ones had not only to learn a great deal, but simultaneously unJearn quite a bit as well. Old values had to be quickly replaced by ne\^r ones and in many matters, a virtual U-turn had to be executed. Whereas these executives were conservative by nature otherwise their talent would never have been identified and recognised by ear- lier managements, the changed situa- tion not only demanded that tl'rey shed their'conservatism', but also pursuade and motivate their subordinates to do likewise. The latter was easier to ac- complish, after all a few well rehearsed speeches and lucidly drafted circulars were all that rn'as necessary for this. But then, the former, viz. chanpSing their own attitude lvas indeed more easily pro- fessed than practiced. This aspcct re- flectecl in their actit'rns and in their decision-making, r.r'hich effectivcly con- fused tl'reir subordinates. While the (ideal) banker we dreamt loomed large on the horizon, forever keeping thc. same clistancc' (as in a April-June 1996
magnificient mirage), a series of meas-
ures taken by the Government resulted in the creation of a system of political appointees as Chairmen of the various nationalised banks, to do theirbidding. These Chairmen, who had not grown with the institution they were heading, and owing Ioyally to theirpoliticalbosses started setting stiffer and stiffer targets for their juniors and embarked on a plan of indiscriminately opening branches with utter disregard to business poten- tial oravailability of suitable manpower. These ner.r'ly opened branches, often without basic amenities, were called upon to disburse loans under various 'Poverty Alleviation Schemes' conceived by the party in power. A new cult developed in which progress began to be measured in terms of Branches opened and loans disbursed. Soon, senior executives accountable to the Chairman, devised various meth- ods to hoodwink'politicians' by resort- ing to misreporting. This they accom- plished by verbally telling those work- ing under them to exaggerate figuresby reporting the same loan under different heads! In this charade, both the parties concerned knew and appreciated each other's position. Meanwhile, the'party in power', with an eye on the vote bank, started looting the Banks in the name of 'Loan Melas'. More than the amounts actually lost by Banks in this manner, the campaigning and publicity that preceded these'Melas' had a demoral- ising effect on the minds of small bor- rowers and this turned out to be disas- trous. It is intc'resting to see how attitudes havc' changcci over the last 25 years. Whereas the success of a Bank manager ne'cessarily depended on the soundness of aclvances recommerrded anrl / or sanc- tioned by him, today the emphasis has shif te'd from soundness of the advance / s to paper \^'ork that has gone into them.
Whereas a bad advance with good paper
work is tolerated, a good advance with inadequacies observed in paper work is considered intolerable. Needless to mention, a corrupt Manager, almost always is good at paper work. Just as a murderer would not like to leave behind any trace of evidence of his foul deed that could lead to his arrest, so too a guilty person, would not like to leave any procedural formality incomplete, lest he be caught. The history of various banks is replete with instances of honest managers being penalised and corrupt managers getting out of turn promo- tions. Such instances occuring at regu- lar intervals prompted the shrewd and ambitious ones to quickly adapt them- selves to thechanged environment. This yielded results as such persons' ascent of the hierarchal ladder was rapid. Today a bank manager is concerned about his own job security. Earlier, this was not the case. The banker would give indi- vidual attention to his borrowers and employ his'judgement'. Today'judge- ment'has no value at all. This has more or less been replaced by 'norms'. Is this what we had hoped for in a banker, when we were demanding the nation- alisation of banks? I wonder. With nationalisation, one expected more success stories like'Lijjat Papad' and 'Lakhani Shoes', where an entre- preneur has all the attributes required of him for success, except money, which the banks could alu'ays provide. One expected the banker to change his at- titude from that of a 'lender' to that of a'financial partner'. Where the borrower is in need of funds, one exPected the mana ger to stretch himself even beyond his delegated powers, to assist a Senu- ine entrepreneur. Whcn 'rttlc's' are implemtlnted in il government agency or a nationalised bank, we do so, going strictlY bY the rvorcl, almost ahvavs ignoring the spirit Freedom First 31