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A Report On: Operational Success of Islamic Banking Branches & Windows in Bangladesh
A Report On: Operational Success of Islamic Banking Branches & Windows in Bangladesh
A Report On: Operational Success of Islamic Banking Branches & Windows in Bangladesh
Operational Success of
Islamic Banking Branches & Windows
in Bangladesh
Submission Details
Submitted To:
Tasneema Khan
Lecturer
University of Dhaka
Submitted By:
Group: Vanquishers
1
Operational Success of Islamic Banking
Branches & Windows in Bangladesh
2
Letter of Transmittal
26 July 2018
Tasneema Khan
Lecturer
University of Dhaka
Dear Madam
It shall be a profound gratification for us if this report serves its purpose. Thanking you.
Nabila Ahmad
Section: B
University of Dhaka
3
Acknowledgement
Report is an excellent tool for learning and exploration. No classroom routine can substitute
which is possible while working in real situation. Application of theoretical knowledge to
practical situation is the purpose of report. We acquired vast knowledge of Islamic banking
and insurance from the course Islamic Banking and Insurance (B-401). It’s the basis of the
report that we have prepared.
We would like to thank Tasneema Khan Madam who was always there to help and guide us
when we needed help. Her perspective criticism kept us working to make this project more
authentic and realistic. We are thankful to her for encouragement and valuable support.
Working under her was an extremely knowledgeable and enriching experience for us. We are
especially thankful to her for all the value addition and enhancement done to us.
4
Executive Summary
The report has been prepared to reveal the operational success of Islamic banking branches
and windows of conventional banks in Bangladesh. Operational success of a bank can be
measured by analyzing different factors. The Banks that operate Islamic branches and
windows in Bangladesh are several. There are 8 banks that have Islamic banking branches
and 7 banks that have Islamic banking windows. Whole report is divided into six broad
sections. The first section is the formal part of the report. Here the Origin of the report,
Objective, Methodology and Rational of the study, Scope and limitations of the report has
been described. The second section has short descriptions about the Banks having Islamic
banking branches and windows. The next section shows the theoretical framework of the
report. Section four is the main part of the report that is the analysis of operational success. It
has been divided into two broad categories such as Quantitative analysis and Qualitative
analysis. Selected parameters are briefly described under the categories. Section five of the
report is findings of the report. It basically express the major significant information of the
report and a gives a summary of the report. The rest is Appendix where all the mathematical
calculation of prerequisite information has been shown. Lastly a conclusion has been drawn.
There is no recommendation part as it is very crucial work and requires more immense
knowledge to give suggestions to Banks.
5
Contents
Introduction................................................................................................................................7
Organizational Overview.........................................................................................................10
Theoretical Framework............................................................................................................17
Analysis and Discussion..........................................................................................................19
Quantitative Analysis...........................................................................................................19
Analysis of performance regarding deposit collection.........................................................20
Analysis of performance regarding investment...................................................................23
Analysis of performance regarding investment to deposit ratio..........................................26
Analysis of performance regarding liquidity surplus or deficit...........................................28
Analysis of performance regarding profit............................................................................30
Qualitative Analysis.............................................................................................................31
Performance of Windows.....................................................................................................32
Performance of Branches.....................................................................................................38
Findings....................................................................................................................................43
Conclusion................................................................................................................................46
Appendix..................................................................................................................................48
6
Chapter: 01
Introduction
7
Origin of the Report
The report ‘Operational Success of Islamic Banking Branches and Windows in Bangladesh’ is
prepared to fulfill the requirements of the BBA course B-401 Islamic Banking and Insurance,
instructed by the course teacher Tasneema Khan.
Objective
There are several objectives to conduct this study. The overall objective of the study is to
measure the operational success of Islamic banking windows and branches run by
conventional banks and to see how they comply with the Islamic Shariah. The study also
aims at to find out the synergy between our theoretical knowledge and the real life operations
of the Islamic banking windows and branches. The specific objectives are-
Methodology
The study is based on secondary data. The data have been collected from company website,
Annual reports, financial reports, journals and Bangladesh Bank website etc. The analysis
was based on the exposed and available information, our calculated data and financial
statements of the banks.
Knowledge about Islamic banking operation of any bank is both important for academic and
career life. Besides this, Of late the issue of operational success of ‘Islamic Banking’ has
attracted the significant attention of academia as well as banking industry specially the
Islamic banking windows and branches. Decision making regarding transaction with the bank
depends on the operational success of the bank. Depositors are always in need of this
information. Profitability Operational success of branches and windows are thus important
for several stakeholders of the bank. It reveals the future profitability and growth of Islamic
banking product. Analysis of successful operation of an individual branch or window
operated in a conventional bank is also very important for the bank as well as the depositors
and borrowers. Therefore, this study is very much significant in terms of modern banking
environment.
8
Scope
The study has helped us to know about the Islamic banking operation of the Islamic branches
and windows of conventional banks. We came to know how they operate and what product
they offer. There was scope to know what contributes in the operational success and how
branches or windows manage their revenue generating products. Most importantly how
Islamic banking branches and windows maintain the Shariah compliance under the
conventional banking system.
Limitation
We may not have made a solid or flawless report because of the lacking of information. Due
to our limitations of knowledge there could be some error. We use secondary data for the
completion of this report. Some useful information cannot be expressed in this report for the
sake of confidentiality. Operational success may depend on some other factors but we have
measured the success only with some specified factors. Other factors are assumed to have no
effects.
9
Chapter: 02
Organizational Overview
10
From the viewpoint of Islamic Shariah, in order to be justified islamically the banking system
has to avoid interest. Consequently, financial intermediation in Islamic banking between the
bank and the client takes place as a partner rather than a debtor-creditor. Today, virtually all
large western financial institutions are involved in Islamic finance whether through Islamic
subsidiaries, “Islamic windows”, or the marketing of Islamic products.
An important development in Islamic banking in the last few years has been the entry of
some conventional banks in the market and their use of Islamic modes of financing through
their Islamic branches, windows, or units. Presently, 9 conventional banks have opened 19
Islamic banking branches alongside their interest-based branches. These conventional banks
should focus on the safeguards that ensure the Islamic nature of these branches such as
separation and compliance with Shariah. Separation of Islamic banking branches includes
separation of capital, accounts, staff employed and office. However, the most important thing
is compliance with Shariah. There are 8 conventional commercial banks that have 19
branches and 7 conventional banks that have 25 windows. All the branches and windows are
in urban area except one of Prime bank.
City Bank introduces City Manarah - Islamic Banking. City Manarah is here to guide you and
manage your finances in a fully Islamic Shariah Compliant way. It offers a wide variety of
deposit and investment products such as Manarah Savings, Manarah Current, Manarah Term
Deposit and Manarah Monthly Deposit Schemes. Each account is designed to meet your
financial needs with best value for your money.
Vision: The Financial Supermarket with a Winning Culture Offering Enjoyable Experiences
Mission:
Offer wide array of products and services that differentiate and excite all customer
segments
Be the Employer of choice by offering an environment where people excel and
leaders are created
11
Continuously challenge processes and platforms to enhance effectiveness and
efficiency
Promote innovation and automation with a view to guaranteeing and enhancing
excellence in service
Ensure respect for community, good governance and compliance in everything we do
AB Bank Limited
To provide Islamic Banking service to the valued clients with the latest Islamic banking
products, AB Bank opened its first "Islami banking Branch" on 23rd December 2004. The
branch has been running its business under active guidance of a competent Shariah
Supervisory Committee consisting of Islamic scholars, Ulema, Fukaha and Islamic Bankers
headed by Janab M. Azizul Huq prominent Islamic banker & founder CEO of Islami Bank
Bangladesh Ltd. The bank is also a member of Islamic Banks Consultative Forum (IBCF)
and Central Shariah Board for Islamic Banks of Bangladesh.
Vision: To be the trendsetter for innovative banking with excellence & perfection.
Dhaka Bank has been providing Islamic Banking services through its 2 (two) branches with
adhere to the Islamic values & Integrity. The first Islamic Banking Branch, Motijheel, Dhaka
was inaugurated on July 02, 2003 and second one, Islamic Banking Branch, Muradpur,
Chittagong was opened on May 22, 2004. Now Islamic Banking & Finance is well competent
to meet the emerging demand of the people who are interested in Riba free banking and also
eager to manage their assets by this holistic system. It is worth mention that - Dhaka Bank
is the pioneer to establish Shariah based banking operations
Vision: At Dhaka Bank, they draw inspiration from the distant stars. The vision is to assure a
standard that makes every banking transaction a pleasurable experience. Their endeavor is to
offer you supreme service through accuracy, reliability, timely delivery, cutting edge
technology and tailored solution for business needs, global reach in trade and commerce and
high yield on your investments.
Mission: To be the premier financial institution in the country providing high quality
products and services backed by latest technology and a team of highly motivated personnel
to deliver Excellence in Banking.
The Premier Bank Limited, always consider the Shariah compliance as the most significant
and strategic priority in Islamic Banking operations. Shariah Supervisory Committee of The
Premier Bank Ltd. consists of qualified Faqihs (experts on Islamic jurisprudence), Islamic
Scholars and professionals to ensure Shariah compliance in each and every aspect of the
Islamic banking operation.
12
Vision: The Bank has a clear vision towards its ultimate destiny- to be the best amongst the
top financial institutions.
Mission:
To be the most caring and customer friendly provider of financial services, creating
opportunities for more people in more places.
To ensure stability and sound growth whilst enhancing the value of shareholders
investments.
To aggressively adopt technology at all levels of operations and to improve
efficiency and reduce cost per transaction.
Prime Bank started its operations in the year 1995 as 'A bank with a difference', blending its
conventional banking system with that of Islamic Banking operations based on Shariah
principles. Prime Bank Limited is operating 05 (five) Islamic Banking branches based on
Islamic Shariah, which absolutely prohibits receipts and payments of interest in any form. In
the year 2008, the bank has taken initiative to identify all of its Islamic banking activities by
adopting a generic name of 'Hasanah' - the brand name for Islamic products and services of
the bank.
Vision: To be the best Private Commercial Bank in Bangladesh in terms of efficiency, capital
adequacy, asset quality, sound management and profitability having strong liquidity
Mission: To build Prime Bank Limited into an efficient, market-driven, customer focused
institution with good corporate governance structure. Continuous improvement of our
business policies, procedure and efficiency through integration of technology at all levels
Mission:
Besides conventional banking, Jamuna Bank Limited is carrying Islamic Banking activities
based on Islamic Shariah principles. The first Islamic Banking branch of the Bank opened on
October 25, 2003 at Nayabazar in Dhaka. Afterwards its second branch opened on November
27, 2004 at Jubilee Road in Chittagong. Jamuna Bank Limited is committed to conduct
13
business of its Islamic Banking branches strictly complying Shariah requirements. A separate
division has also been created at Head Office.
Vision: To become a leading banking institution and to play a significant role in the
development of the country.
Mission: The Bank is committed for satisfying diverse needs of its customers through an
array of products at a competitive price by using appropriate technology and providing timely
service so that a sustainable growth, reasonable return and contribution to the development of
the country can be ensured with a motivated and professional work-force.
Bank Alfalah achieves the centennial mark for its Islamic Banking Branch network.
Vision: To inspire and empower people to do things differently and shape their own path in
life and business.
Mission: To look at the market with fresh eyes to find new opportunities, and seek new ways
of enabling our customers to succeed and advance the world of finance window.
Sonali Bank Limited as the largest state owned commercial bank has commenced its Islamic
Banking operation since 29 June 2010 at the following five branches with separate window.
Mission: Dedicated to extend a whole range of quality products that support divergent needs
of people aiming at enriching their lives, creating value for the stakeholders and contributing
towards socio-economic development of the country.
To provide shariah based banking services to the valued clients, Agrani Bank Limited has
launched islami banking facility. Agrani Bank Limited is the first state-owned Commercial
Bank in Bangladesh to introduce Shariah Based Islamic Banking System. In Agrani Bank
14
Limited, Islamic Banking system is operated under 'Islamic Banking Unit' since February 28,
2010 through 5 Islamic Banking Windows. Overall business performance of Islamic Banking
Unit is increasing in all areas.
Mission: to be the most respected and preferred brand among all financial service provider in
BD.
Vision: Build a long-term sustainable financial institution through financial inclusion and
deliver optimum value to all stakeholders with the highest level of compliance
Mission: Long Term Sustainable Growth- diversified business with robust risk management.
Financial Inclusion- bring unbanked population into banking network through low cost and
technology based service delivery Accountable to all stakeholders- customers, shareholders,
employees & regulators. Highest level of compliance and transparency at all levels of
operation.
Vision: To be a modern Bank having the object of building a sound national economy and to
contribute significantly to the Public Exchequer.
Bank Asia started its Islamic Banking operations in December 2008 and now operating five
Islamic Banking Windows – 3 in Dhaka, 1 in Chittagong and 1 in Sylhet. The preparation to
start Islamic Banking operations in the Bank was as if it were the preparation to start a new
bank. The maiden business operation of Islamic Banking unit in Bank Asia could be
compared with the new bank operation unlike a new department.
Vision: Bank Asia's vision is to have a poverty free Bangladesh in course of a generation in
the new millennium, reflecting the national dream. Our vision is to build a society where
15
human dignity and human rights receive the highest consideration along with reduction of
poverty
Mission: To assist in bringing high quality service to our customers and to participate in the
growth and expansion of our national economy, To set high standards of integrity and bring
total satisfaction to our clients, shareholders and employees , To become the most sought
after bank in the country, rendering technology driven innovative services by our dedicated
team of professionals.
Standard Chartered Saadiq, Islamic Banking division was launched in 2009 to offer a
comprehensive range of Shariah-compliant products and services to individuals through
Saadiq financial centre.
16
Chapter: 03
Theoretical Framework
17
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The base of the report is measuring operational success of the Islamic banking branches and
windows of the conventional banks in Bangladesh. Conventional banks focus on generating
profit while Islamic bank focus on maintaining the Shariah. Islamic banking branches and
windows operated in a conventional bank are the combination of two. They conduct their
operation following the Islamic Shariah. Again Islamic banking principles have different
perspective regarding collection of deposit and providing loan (investment) compared to
conventional banks. Thus measuring the operational success of Islamic banking branches and
windows are different compared to conventional banking. The framework of the analysis is
presented below along with the parameters that we are considering as the factor affecting the
operational success of the branches and the windows.
18
Chapter: 04
19
As stated in the earlier part of the report, the Islamic Banking Branches alludes to the
branches of commercial banks which operates according to the guidelines of Islamic Shariah
and refrain itself from all sorts of interest related transactions while collecting deposit or
investing. On the other hand, Islamic Banking window refers to the services provided by a
conventional bank but based on Islamic principles. With a view to analyzing the operational
success of both branches and windows, this report will critically analyze the performance of
both branches and windows based on the two, most vital, operations which are collecting
deposit and providing loan. Moreover, this report will also put light on some other slightly
less vital operations such as liquidity surplus, investment- deposit ratio.
However, before going into the depth analysis, it should be proclaimed that the windows
operate in very small scale compared to the operational size of branches. Therefore, to make
the analysis more relevant and meaningful, this report will analysis them separately in most
of the cases.
2015 Depos it
5400 3.70%
5350 3.60%
3.50%
5300
3.40%
5250
3.30%
5200
3.20%
5150
3.10%
5100 3.00%
5050 2.90%
January - March April - June July - September October - December
In the following section, the deposit collection of the Islamic Banking Branches, between the
time periods of 2015-2017, is lucidly depicted in the charts followed by more elaborate
interpretation.
20
2017 Depos
2016 Depositit
5350
6200 3.15%
3.00%
3.10%
5300
6000 2.95%
3.05%
2.90%
5800 3.00%
5250 2.85%
2.95%
5600 2.80%
5200 2.90%
5400 2.75%
2.85%
5150 2.70%
5200 2.80%
2.65%
2.75%
5100
5000 2.60%
2.70%
4800
5050 2.55%
2.65%
January -- March
January March April--June
April June July- -September
July September October- December
October - December
21
2015 DEPOSIT
3000 1.78%
2900 1.76%
2800 1.74%
2700 1.72%
2600 1.70%
2500 1.68%
2400 1.66%
2300 1.64%
2200 1.62%
January - March April - June July - September October - December
The Islamic banking windows, however, shows a much brighter picture. The condition of the
Islamic banking windows is also perspicuously depicted via the following graphs and at the
end of the graph, there is an elaborate interpretation.
2016 DEPOSIT
4000 1.95%
3500 1.90%
3000
1.85%
2500
1.80%
2000
1.75%
1500
1.70%
1000
500 1.65%
0 1.60%
January - March April - June July - September October - December
22
2017 DEPOSIT
5000 2.25%
4500 2.20%
4000
2.15%
3500
3000 2.10%
2500 2.05%
2000 2.00%
1500
1.95%
1000
500 1.90%
0 1.85%
January - March April - June July - September October - December
Unlike the branches, the amount of deposit collection does not create an isomorphic mimicry
regarding the performance of the Islamic banking windows. Here, the graph clearly shows
that the windows have almost doubled the amount of deposit collecting during this year.
There collected deposit was only above 2400 corer taka which at the end of 2017 rests above
the 4500 core taka mark. The yellow lines also reflect this growth. As a result, the now have
roughly 2.20% of total deposit collected by Islamic banking institutions which was, not long
ago in 2015, amounted only to 1.67%. During this time period, the windows have faced a
hiccup in the 2nd quarter as the escalating percentage saw a minor slip from 1.76% to nearly
1.70%.
Therefore, it can be said that, in contrast to the Islamic banking branches, the Islamic banking
windows have performed tremendously well in terms of collecting deposits.
23
1) Islamic Banking Branches
2015
2016 Inves tm ent
2017
6000.00
7000.00
5800.00 4.00%
5.00%
2.90%
6000.00 4.50%
3.50%
5600.00
5000.00 2.85%
4.00%
5000.00 3.00%
5400.00
4000.00 3.50%
2.80%
2.50%
3.00%
4000.00
5200.00
3000.00 2.00%
2.50%
3000.00 2.75%
5000.00 2.00%
1.50%
2000.00 1.50%
2000.00 2.70%
1.00%
4800.00
1000.00 1.00%
1000.00 0.50%
0.50%
4600.00 2.65%
0.00 0.00%
0.00%
4400.00 January -- March
January March April--June
April June July- -September
July September October- -December
October December 2.60%
January - March April - June July - September October - December
IslamicBanking
Islamic BankingBranches
BranchesPercentage
PercentageofofTotal
TotalInvestment
Investment IslamicBanking
Islamic BankingBranches
BranchesAmount
Amount
Islamic Banking Branches Percentage of Total Investment Islamic Banking Branches Amount
In the first portion, the performance of the Islamic branches, during the three-year time
period, is illustrated through the following graphs and afterwards some interpretations are
given to make the analysis more lucid.
Despite the disappointing performance regarding the deposit collection, the Islamic banking
branches had almost pulled off a miracle during the time period, more specifically, in the year
2015. As the investment of branches kept an upward trend in terms of both amount and
percentage of total investment till the end of 2015.However, the lack of deposit had had the
last laugh as the percentage has now precipitated from the 4.5% mark to 2.85%. Moreover,
this situation could have been worse as the branches had started the year 2017 with a
percentage below 2.70%. But, in terms of amount, the investment has kept rising considering
the overall timeframe. Then again, this increase is nothing but an isomorphic mimicry.
24
2015 Inves tm ent
2100.00 1.60%
2050.00 1.40%
2000.00 1.20%
1950.00 1.00%
1900.00 0.80%
1850.00 0.60%
1800.00 0.40%
1750.00 0.20%
1700.00 0.00%
January - March April - June July - September October - December
Now, in the following portion, three graphs will illustrate the condition of the Islamic
banking windows in terms of investment.
2017
2016 Investment
4500.00
3500.00 2.15%
1.80%
4000.00 2.10%
3000.00 1.75%
3500.00 2.05%
2500.00 1.70%
2.00%
3000.00
2000.00 1.95%
1.65%
2500.00
1.90%
2000.00
1500.00 1.60%
1.85%
1500.00 1.80%
1000.00 1.55%
1000.00 1.75%
500.00
500.00 1.50%
1.70%
0.00 1.65%
1.45%
January - March April - June July - September October - December
Islamic Banking Windows Amount Islamic Banking Windows Percentage of Total Investment
The Islamic banking windows have again performed spectacular despite the slight stagnant in
the growth of the percentage of total investments, in year 2015. Apart from that, the amount
of investment making has been rising since 2015 and hardly saw any fall or fluctuation
during the timeframe. The percentage of total investment captured was in a constant mode in
1.44% mark during the year 2015 but afterwards that rate has also been escalating at a
commendable speed and mounted up to the 2.10% of total investments made by all Islamic
making institution.
The overall analysis has clearly shown that the Islamic banking branches couldn’t kept the
highflying momentum of making investments, due to the lack of deposit collection. At the
25
same time, the immense deposit collection was the fuel behind the staggering growth of
investments making by the Islamic windows.
In this part, all the focus will be given to the investment deposit ratio. This ratio reflects
whether the branch or window is indulged in predatory investments or not. The term
predatory investment implicates that the branch or window is willing to invest all the
deposited money without maintaining any reserve or safety net. This type of investment is
highly discouraged by the higher authority. In case of loss, the depositor will lose all their
money. Whenever this ratio goes beyond 100% that means the branch or window is involved
in the predatory investment. The following chart will show the investment to deposit ratio of
both Branches and windows.
As it can be easily seen the Islamic banking branches, unlike Islamic banking windows, have
several time crossed the 100% which implicates that the Islamic banking branches are taking
too much risk to make profit. This is not the best principle to be followed by an intermediary
who is working with others money. On the other hand, the Islamic banking windows have
never crossed the line; instead, they have managed to stay within the margin for the whole
time period. In the following portion the deposit and investment will more analyzed more
thoroughly.
26
Deposit and Investment made by Windows
Windows Total Deposit Windows Total Investment
5000
4500
4000
3500
3000
2500
2000
1500
1000
500
0
This graph clearly shows the investment and the deposit of the Islamic branches. In the end of
2015, the Islamic banking branches were indulged in making investment which exceeds the
money collected by deposit. This trend also continued in the first quarter of 2016, but since
then they maintained a safety margin and invested less money. However, it is possible for
many branches to borrow money from other branches to make investment. This activity will
also push the investment to deposit ratio above 100%.Meanwhile, the Islamic banking
windows successfully maintained the investment below the amount collected via deposits.
The following chart also supports this statement.
Therefore, it can be concluded that the Islamic banking branches were slightly out of
discipline in case of investment. But the Islamic banking windows impeccably maintained the
discipline in investment and protected the interest of depositors.
27
Analysis of performance regarding liquidity surplus or deficit
Liquidity positi on
Liquidity Surplus(+)/Deficit(-) Branches Liquidity Surplus(+)/Deficit(-) Windows
1243.3
1062.5
978
856
795.4
727.8
699.4
689.3
686.8
738
542.5
512.9
503.1
481.4
472.5
443.7
432.2
381.4
372.3
300.2
283.3
277.7
265.8
190.1
In this point, both branches and windows have a similarity. The similarity is that neither the
branches nor the windows have ever experienced any liquidity deficit as the following chart
will illustrate.
Moreover, the chart also depicts that the Islamic banking branches have a tendency to reduce
their liquidity surplus at the end of each year and, in overall, they have done a decent job in
reducing their liquidity surplus. Liquidity surplus creates an opportunity cost for the branches
as the liquid money do not earn any profits. But if that money is invested in a profitable
opportunity it might add more income to the branch. At the same time, liquidity deficit will
reduce the branch’s capacity to pay off the depositor which might result into a reputational
crisis for the branch. Therefore, reducing liquidity should be the target without creating any
liquidity deficit. Regarding this balancing task, the Islamic banking branches have done a
commendable job. This liquidity position is related with the deposit and investment ratio. If
the ratio is closer to 100%, there will be less liquid money in hand because the branch or
window is deploying all its deposited money without reserving any. The following chart also
shows the same pattern.
28
Liquidity, Depos it and Inves tm ent r elati on f or Br anches
1,400.00 140%
1,200.00 120%
1,000.00 100%
800.00 80%
600.00 60%
400.00 40%
200.00 20%
0.00 0%
As the chart is showing, the investment to deposit ratio was higher in the last quarter of 2015
& 2016 and in both times the liquidity was at minimum. Furthermore, the Islamic banking
branches deserve a massive applause for their performance in 2017. From q1 of 2017, the
investment to deposit ratio remained almost to the same level and the amount deposit
collection and investment also increased at that time period, but the efficiency of the branches
had reduced the liquidity position. On the contrary, the Islamic banking windows are seeing
an increasing liquidity surplus since the middle of 2016 as the following chart shows.
It can be seen that the negative relation between the investment-deposit ratio and the liquidity
surplus also continued here. For example, in the 2nd quarter of 2016, the ratio went very close
29
to 100% and the liquidity was at its minimum. The same can be said for the 3 rd quarter of the
2017. However, there are two quarters which totally deplore this logic. The 3 rd quarter of
2016 and the last quarter of 2017 didn’t saw any massive fall in the investment deposit ratio
yet the liquidity surplus was sky high in both of the quarters.
The overall summary of the analysis is given on the table represented at the end of the
“Findings” section. However, in the conclusion, from the elaborate analysis, it can be inferred
that the Islamic banking branches performance wasn’t as good as the performance of Islamic
banking window. In spite of having some liquidity management problem, the Islamic banking
windows definitely stand out in terms of deposit collection, investment making, and
maintaining a proper investment to deposit ratio. These factors give the Islamic banking
windows a slight upper hand over the Islamic banking branches.
30
Qualitative Analysis: Performance of the
31
Performance of Windows
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Sonali Bank Limited, as the largest state owned commercial bank, has started Islamic
Banking activities since 29 June, 2010 with five separate windows regarding the increasing
demand and expectation of religious Muslims. The individual windows are as follow –
Facilitate the online Shariah based banking at the door step of the religious Muslims.
Bring dynamism in Islamic banking by utilizing the well versed experience and good
will of Sonali Bank Limited.
32
Functions of Islamic Banking Windows
The Islamic Banking windows are performing the following banking activities through on-
line banking –
i. Collection of Deposits
The Islamic Banking windows offer various deposit and investment opportunity for the
customers such as:
The bank has a high profiled Shariah Supervisory Committee consisting reputed
Islamic scholars, Economists and Bankers.
The Shariah Supervisory Committee has been working for proper and fair Islamic
Banking activities.
Agrani Bank Limited is the first state-owned Commercial Bank in Bangladesh to introduce
Shariah Based Islamic Banking System to provide Shariah based banking services to its
valued clients.
The Islamic Banking system is operated under 'Islamic Banking Unit' in Agrani Bank
Limited, since 28 February, 2010 through 5 Islamic Banking Windows which conduct the
following Islamic Banking activities:
33
Agrani Bank Shariah Council
The Shariah Council’s objective is to monitor that the transactions and economic
activities are based on contracts that comply with Islamic Shariah laws.
Pubali Bank Limited has introduced two Islami Banking windows in 2010 with a view to
providing Banking services in compliance with Islamic Shariah.
Pubali Bank Islami Banking windows offer Mudaraba savings account to the
customers in order to deposit their savings.
The windows employ the fund accumulated and circulate in the market in Shariah
approved activities.
Pubali Bank Limited has established a Shariah Council to provide opinion and
guideline in the banking activities and modes of investment.
The council monitors the banking activities and fund management is in conformity
with Islamic Shariah and provides counsel on it.
Trust Islamic Banking is solely committed to conduct and manage the banking system
abiding the Islamic law. From this point of view, the bank has launched five Islamic banking
windows to provide banking services to the valued customers.
34
Establish interest-free banking.
Participate and co-operate actively in the human resource development and create
awareness about Islamic principles and values.
Trust Bank Islamic Banking window’s vision is to satisfy customer expectations and
ensure an excellent service providing financial body.
The Islamic Banking windows pay attention for the benefit of the local community
through supporting entrepreneurship, social responsibility and economic development
of the country.
Standard Bank Limited has launched two Islamic Banking windows in two different divisions
during 2009 which are –
The Islamic Banking windows are following and maintaining the guidelines properly
for Islami Banking issued by Bangladesh Bank.
Standard Bank has installed separate high profile Islamic Banking software known as
‘HIKMA’ software.
The ‘HIKMA’ software is completely separate from the conventional software where
profit calculation method follows Bangladesh Bank guidelines and Islamic Banking
The Islamic Banking windows of Standard Bank offer various deposit and investment
opportunity for the customers such as –
35
vi. Mudaraba Hajj Savings Scheme
Shariah Council
The Committee monitors the deposit receipt and investment made are in compliance
with Islamic Shariah
Bank Asia Limited started its Islamic Banking operations in December 2008 and has five
Islamic Banking Windows operating – 3 in Dhaka, 1 in Chittagong and 1 in Sylhet.
Social Development
Bank Asia has been offering a school banking product named Smart Junior Saver
from its Islamic Banking unit.
The product is designed for the children/students who are under 18 years of age with a
bundle of benefits including higher Income Sharing Ratio (ISR), Gift and Financial
Aid for Bright students.
Distinguished and lucrative Deposit and Investment products for Islamic Banking.
Rich Shariah Supervisory Committee consisting of qualified Faqih who has expertise
on Islamic law, Islamic Scholars and professionals.
ISR (Income Sharing Ratio) based unique Profit Distribution System on Mudaraba
deposit.
36
Distinct Finance and Accounts; and separate Financial Statement for Islamic Banking
operations.
Separate team of human resources in Islamic Window and Corporate Office including
Investment/Credit Risk Management, Investment Administration, Accounting and
Fund Management.
Window operations at branch level with separate entrance, Cash Counter and desks.
Availability of Islamic Banking service from every branch through online system.
Bank Asia Shariah Supervisory Committee consists with qualified Faqihs, Islamic
Scholars and professionals.
The aim of the committee is to ensure that the products and services comply with the
principles of Islamic Shariah.
Observe the implementation of Shariah compliance in each and every operation of the
bank.
Standard Chartered Bank has launched Shariah based Islami Banking with one window in
December, 2004 to cater the Islami minded customers their desired services.
Standard Chartered Bank Islamic banking window offers three Islamic Banking products –
The Islamic banking unit of Standard Chartered Bank is directly supervised from
Dubai and a has strong Shariah Supervisory Committee with Islamic scholars
The committee advises in the banking activities of the window in accordance with
Islamic Shariah
37
Performance of Branches
There are total 19 Islamic banking branches of 8 conventional banks operating in Bangladesh.
These conventional banks along with their number of branches are given here:
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The performance of the Islamic banking branches of these conventional banks are discussed
here:
Through only 1 branch, the city bank limited is providing Islamic banking services to the
people. Its operating success depends on offering the following deposits and investment
products to its customer:
The branch is operating its activities in accordance with Islamic Shariah and a Shariah
Council is constituted to scrutinize whether the branch is operating in accordance with
Islamic principles.
2. AB Bank Limited
To address the demand for Islamic banking services by the people, AB bank limited opened
an Islamic banking branch to respond to the demand of the people. Almost all products of AB
bank limited have an equivalent Islamic banking product.
The branch is being operated duly complying with the principles of Islamic Shariah and the
guidelines of Islamic Banking, given by Bangladesh Bank, the central bank of the country as
38
well as follow the standard rules & procedures of banking both at home and abroad and other
operational procedures of the Bank. They scrutinize each and every Islamic banking product
and service before presenting it to the clients.
Dhaka bank has been providing Islamic banking services through its two branches with
adhere to the Islamic values and integrity.
Their success depends on offering the following deposits and investment products;
39
To play role for alleviation of the poverty from the society
Premier bank has been providing Islamic banking services to the people through its two
branches. They are performing banking services through offering the following deposit
services:
Bai’ Salam
Bai’ Al-Muajjal
Bai’Al-Murabaha
A Shariah Council supervises the activities of the branches and regularly checks the Shariah
compliance.
Prime bank started its operations as Islamic banking system in the year 1995 based on
Shariah principles. Five of the branches of the bank provide Islamic banking operations to
serve the increasing demand of customers for Islamic products and services.
They are providing a wide variety of deposits and investment products to their customers.
These are the followings:
40
Southeast bank limited is performing its Islamic banking services through opening five
branches in Bangladesh. It is performing its operations by offering the following deposits and
investment services:
A Shariah Council constituted in the bank supervises the operations of the branches from
time to time.
Besides conventional banking, Jamuna bank limited is carrying Islamic banking activities
through two branches based on Islamic Shariah principles. The first Islamic banking branch
of the bank opened on October 25, 2003.The bank is committed to conduct business of its
Islamic banking branches strictly complying Shariah requirements.
To achieve this goal a Shariah Supervisory committee has been constituted with renowned
Islamic scholars of the country and senior banker having Islamic banking experiences in
depth knowledge of conventional and Islamic banking. All activities of Islami Banking
branches are carried out under the guidance of this Committee.
The branches are offering the following deposits and investment services to the customers:
Investments in Imports
41
8. Bank Al Falah Limited
Through only one branch, the bank is performing Shariah based Islamic banking services by
offering the following products:
The operations of the branches are supervised by a Shariah Council constituted in the bank.
42
Chapter: 05
Findings
43
Findings
1. The amounts of deposit collection by the Islamic banking branches were very
fluctuating.
2. The percentage of deposit collected by Islamic banking branches were always falling
since 2015. Although, in the 3rd quarter, Islamic banking branches collected the
highest amount of deposit.
3. The amount of deposit collection by windows was increasing since 2015 and in 2017
it shores up to 4692 core taka.
4. The percentage of deposit collected by Islamic banking windows were always
escalating since 2015 and mounted up to 2.19% at the end of 2017.
5. In case of deposit collection, the windows have conspicuously outperformed the
Islamic banking branches. As windows have more direct contacts with the clients.
6. Islamic banking windows investment to deposit ratio never exceeded 100% which
shows their discipline in case of investment and protecting the interest of the
depositors.
7. Islamic banking windows maintained more discipline in making investment than the
Islamic banking branches.
8. The Islamic banking branches performed spectacularly in terms of investment making
in the year 2015. However, the Islamic banking branches couldn’t keep the pace of
investment making after 2015 due to lack of deposits.
9. The Islamic banking windows have outperformed the Islamic branches in terms of
investments and the lack of sufficient deposit collection should be blamed for the
failure of the Islamic banking branches.
10. There is a negative relation between the investment-deposit ratio and the liquidity
surplus.
11. The Islamic banking branches had a trend of reducing their liquidity surplus at the end
of each year. But in 2017, there were more successful and more effective in reducing
the surplus throughout that year.
12. In the 3rd quarter of 2016 and the last quarter of 2017 the liquidity surplus was very
high although there was no substantial change in the investment-deposit ratio.
13. The overall findings are summarized in the following table. Based on this analysis it
can be inferred that the Islamic banking windows were more successful compared to
the Islamic banking branches.
44
Islamic banking
Factors of analysis Islamic banking windows
branches
Deposit collection Not successful Successful
Making investment Not successful Successful
Investment to deposit
Slightly indiscipline Discipline
ratio
Liquidity maintenance Successful Less successful
Profit Successful Successful
14. Both branches and Windows fulfilling social welfare goals by offering investment
products.
15. Shariah compliance is maintained as directed by Central Bank though some bank
emphasizes on constituting a developed Shariah board.
45
Chapter: 06
Conclusion
46
The objective of the report was to measure the success of the Islamic banking branches and
windows. The study has been conducted by setting some parameters and thus the data had
been collected. The analysis shows two set of results. One is the quantitative result another
one is the qualitative results. The quantitative results are the outcome of analyzing data
regarding deposits, investments, liquidity of the branches and the windows. It showed that the
Islamic banking windows are performing better compared to the Islamic banking branches.
Though there are other parameters that might show the opposite result but we didn’t
considered them in this study. The qualitative measures showed that the Islamic banking
windows and the branches all are maintaining the Shariah board and conduct their operations
with the board’s consents. The different Islamic banking windows and branches have
different aims and objectives and they operate to fulfill own goals. All individual window and
branch are involved in doing social welfare through Islamic investment and deposit products
that can be regarded as success to an Islamic banking unit. Due to limited data the degrees of
success couldn’t be measured. It can be concluded that Islamic banking operation of the both
windows and branches of the conventional banks are growing day by day.
47
Appendix
Investments
2015
Islamic Banking Branches Islamic Banking Windows
Total
Percentage of Total Amoun Percentage of Total Amoun
Investment
Investment t Investment t
January - 4117.9 1824.5
126704.83 3.25% 1.44%
March 1 5
4627.5 1887.7
April - June 131090.91 3.53% 1.44%
1 1
July - 5226.8 1944.8
135061.63 3.87% 1.44%
September 9 9
October - 6157.7 2062.1
143203.44 4.30% 1.44%
December 5 3
2016
Islamic Banking Branches Islamic Banking Windows
Total
Percentage of Total Amoun Percentage of Total Amoun
Investment
Investment t Investment t
January - 5557.7 2345.6
149402.33 3.72% 1.57%
March 7 2
4494.9 2756.5
April - June 156619.9 2.87% 1.76%
9 1
July - 4384.2 2763.9
158849.69 2.76% 1.74%
September 5 8
October - 5186.9 2939.8
168957.48 3.07% 1.74%
December 9 6
2017
Islamic Banking Branches Islamic Banking Windows
Total
Percentage of Total Amoun Percentage of Total Amoun
Investment
Investment t Investment t
January - 4799.2 3223.1
177093.67 2.71% 1.82%
March 4 0
5038.6 3649.3
April - June 185244.93 2.72% 1.97%
6 3
July - 5526.7 4038.8
193244.27 2.86% 2.09%
September 9 1
October - 5590.6 4243.2
201101.96 2.78% 2.11%
December 3 5
48
Deposits
2015
2016
2017
Branches Windows
49
Total Total Total Total Rati
Ratio
Deposit Investment Deposit Investment o
Q1 5297.09 4117.91 78% 2450.45 1824.55 74%
Q2 5168.00 4627.51 90% 2545.89 1887.71 74%
2015
50