Format No. F-CCM-03(Rev.

01)

PTC INDUSTRIES LIMITED

(AMTC) Sarai Sahjadi,
Lucknow-227101
8D Report Date: Tuesday, July 02, 2019
Customer : Supplier: PTC INDUSTRIES LIMITED
Westad Industrie AS Name: Mr.Deepak Das
Heggenveien Position: Manager QC
N-3369 Geithus,Norway email: deepak.das@ptcil.com

1. Reference & Team

NCR No.: 8D-1, email communication dated 13/06/2019 Notification Date: 13-Jun-19
Material .: CF8M Description: Ext. Bonnet
Part No.: --- Quantity : ---
Team: Mr. Alok Agarwal, Mr. Jim Collins, Mr Deepak Das, Mr. Ranjit Singh
2. Defect Description
RT certs dated before casting is poured
o RT cert 8191, linked to heat no 1911G-3, cert is dated 12.12.18
§ The date in your RT log states that RT8191 is performed mid Januar 2019 => date in cert is expected to be a typo
o RT cert 7970, linked to heat 1917G, cert is dated 27.12.18
§ Based on the reported RT number, we found this inspection to be done, December 2018. No heat no reported in the log. Information
from your log, does not comply with the PTC RT cert that we have received.

3. Containment - Response expected within 24hrs Responsible Date

No reported parts available to contain. --- ---
4. Root Cause - Consider Why Made? Responsible

Background:
Internal Investigation of all documents showed that:
• Both films with RT#7970 dated27/12/2018 and RT #8211 dated 21/01/2019 exist and that of Bonnet
Extension DN 400.
• RT #7970 is of Bonnet bearing I.D #18B6A-20 and was dispatched in Dec’2018.
• However as per requirement, RT of 1 piece of this lot was required and was to be sent for RT #7969
Mr Ranjit
and I.D 18B6A-20 15-06-2019
Mr Deepak
• RT #7970 was additionally carried out to check the part and with us. • RT
#8211 dated 21/01/2019 was done for DN 400Bonnet Extension bearing ID 1917G-10.
• Both RT films 7970 & 8211 were available here at AMTC in Jan 2019
Root Cause:
1. Mix up of films before reporting.
2. Lack of review mechanism at the time of final report.

5. Formulate and Verify Corrective Actions Responsible

we have to work towards making the reporting system more robust and following actions have been
proposed.:
1. A master log matrix to be prepared for all westad parts poured & reporting to be verified from the
log. The points on the Matrix would be
 Part Description
 PO Number
 Melt No /ID, Date of Pouring
 Certifying Agency
 RT Number
 Inspection Date (Internal) Mr Deepak 15-07-2019
 Classifying Society Inspection Date
 Dispatch Date
 Invoice Date
2. To avoid mix up of the films identification of the films with master log matrix to be done before
offering for surveyor inspection.

6. Correct the Problem and Confirm the Effects Responsible

Implemented
The above system to be verified. Mr Deepak & Verified
15-07-2019
7. Prevent the Problem Responsible

Mr Deepak/
RT Certificate shall be generated using 1-Factory software. 01-01-2020
Mr Ranjit

8. Congratulate the Team

Would be informed after customer approval

Approval: Deepak Das, Manager QC

Supplier Management Signature: