Troubleshooting and Maintenance 9315 & BPIII 200−500kVA

7.28 PERFORMANCE CHECK PROCEDURE

DATE: _______________
CUSTOMER:___________________________________
SITE CONTACT: ________________________________
PHONE: _______________
UPS MODEL: ___________________________
S/N: _________________________
CTO: ___________________________________
ORDER #: ____________________

7.28.1 Download And Print:

• Alarm/Event Queue ____ OK
• Battery Diagnostic ____ OK
• Unit Statistics ____ OK
• Meter Values ____ OK

7.28.2 Monitor Panel

• Verify all directional arrows are functioning freely ____ OK
All lamps light and horn sounds. ____ OK
• Verify front panel lamp test.
All lamps light and horn sounds. ____ OK
• Verify LCD back light and contrast
controls are functional ____ OK
• All LCD pixels are visible.
No missing rows, columns, or characters ____ OK

7.28.3 LCD Screen

• Verify load current bar charts match meter screen currents ____ OK
• Verify mimic screen reflect proper system operation. ____ OK
• Verify time and date set correctly. If not, set now. ____ OK
• Clear Alarm / Event Queue ____ OK
• Reset Unit Statistics ____ OK

7.28.4 Environmental
7.28.4.1 Location
• UPS _________________
• Battery _______________

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7.28.4.2 Temperature
• UPS _______ Degrees C (F)

• Battery ______ Degrees C (F)

7.28.4.3 Humidity
• UPS _______% RH

• Battery _______% RH

7.28.4.4 Ventilation
• UPS _______ OK

• Battery _______ OK

7.28.4.5 Cleanliness
• UPS _______ OK

• Battery _______ OK

7.28.4.6 Floor type

Circle one:
• UPS:
Carpet / raised floor / concrete (sealed/painted) other _______
• Battery:
Carpet / raised floor / concrete (sealed/painted) other _______

7.28.4.7 Air Filters

• Verify cleanliness of air filters.
Change if necessary. _____ OK

7.28.5 Review Customer Site Log With Customer

• Note past visits to site, any problems / concerns the customer
has regarding the UPS.

7.28.6 Review Alarm / Event Queue With Customer

• Noted any alarm that is consistently viewed on the Alarm/Event
Queue.
• Record most re−occurring alarm(s): ___________________________
Circle one:
• Does alarm occur at the same time of day or week? Yes No

• Can the alarm(s) be correlated to the utility? Yes No

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Troubleshooting and Maintenance 9315 & BPIII 200−500kVA

• Is the alarm(s) load related? Yes No

If yes, type of load? ______________________

• Has any load been added to the UPS since installation? Yes No

• If load has been added, were there any problems? Yes No

If Yes, explain:
________________________________________________

• Does the UPS supply any motor loads?

What kind?
________________________________________________

7.28.7 Review Unit Statistics With Customer

• Note any abnormalities

7.28.8 Review Battery Diagnostic With Customer

• Did Battery Cabinet perform OK on last outage? Yes No

• Note any anomalies in performance or any comments/concerns from the customer.

____________________________________________

7.28.9 Completion
• Recommendations for next visit:
______________________________________________________
______________________________________________________
______________________________________________________

• Performance Check completed by:

Name:
__________________________________________________
Date _____________

• Authorized Customer Signature:

Name:
__________________________________________________
Date _____________

7.28.10 Additional Comments

_______________________________________________________
_______________________________________________________
_______________________________________________________

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9315 & BPIII 200−500kVA Troubleshooting and Maintenance

7.29 PREVENTIVE MAINTENANCE PROCEDURES

DATE: _______________
CUSTOMER:_____________________________________________________
SITE CONTACT: ________________________________
PHONE: _______________
UPS MODEL: ___________________________
S/N: _________________________
CTO: ___________________________________
ORDER #: ____________________

7.29.1 Required Materials

• Computer with terminal emulation and data storage or monitor device ANSI
standard (VT100) terminal or equivalent.
• Printer compatible with one or both of the above devices.

• RS−232 cable from computer or terminal to UPS.

• Interconnect cables for printer

• Customer Site log (if available).

7.29.2 Download And Print:

• EEP Maps for Monitor, Inverter, Rectifier ____ OK

• Alarm/Event Queue ____ OK

• Battery Diagnostic ____ OK

• Unit Statistics ____ OK

• Meter Values ____ OK

7.29.3 Review Customer Site Log With Customer

• Note past visits to site, any problems / concerns the customer has regarding the
UPS.

7.29.4 Review Alarm / Event Queue With Customer

• Noted any alarm that is consistently viewed on the Alarm/Event Queue.

• Record most re−occurring alarm(s): Circle one

• Does alarm occur at the same time of day or week? Yes No

• Can the alarm(s) be correlated to the utility? Yes No

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Troubleshooting and Maintenance 9315 & BPIII 200−500kVA

• Is the alarm(s) load related? Yes No

If yes, what kind of equipment is the UPS supplying?
_____________________________________________

• Has any load been added to the UPS since installation? Yes No

• If load has been added, were there any problems? Yes No

If yes, explain:
________________________________________________

• Does the UPS supply any motor loads?

What kind?
________________________________________________

7.29.5 Review Unit Statistics With Customer

• Note any abnormalities

7.29.6 Review Battery Diagnostic With Customer

• Did battery cabinet perform ok on last outage? Yes No

• Note any anomalies in performance or any comments/concerns from the customer.

____________________________________________

7.29.7 Verify Applicable Modifications /Field Service Bulletins

• List modifications or Field Service Bulletins (FSB):
FSB# ______ −__________________________________________
FSB# ______ −__________________________________________
FSB# ______ −__________________________________________

7.29.8 Signs Of Overheating

• Look for darkened or charred areas around all connections (control and power).
Note all locations.
_______________________________________________________
_______________________________________________________
_______________________________________________________
_______________________________________________________

• Look for discoloration of control and power wire insulation at all wiring connections,
including all optional cabinets. Note locations and wire numbers.
_______________________________________________________
_______________________________________________________
_______________________________________________________

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9315 & BPIII 200−500kVA Troubleshooting and Maintenance

7.29.9 Fan Inspection

• Verify all cooling fans are operating ____ OK

• Measure and record fan RPM signals

B1 − _______ mS
B2 − _______ mS
B3 − _______ mS
B4 − _______ mS
B5 − _______ mS
B6 − _______ mS

• Verify fan fail annunciation is operative? ____ OK

• Alarm/event queue indicate any fan failures? ____ OK

7.29.10 Monitor Panel

• Verify all directional arrows are functioning freely ____ OK

• Verify front panel lamp test.

All lamps light and horn sounds ____ OK

• Verify LCD back light and contrast controls are functional. ____ OK

• All LCD pixels are visible.

No missing rows, columns, or characters. ____ OK

7.29.11 Communications
• Verify that all remote communications function properly
Remote Display ____ OK
Remote Print ____ OK
Building Alarm Inputs ____ OK

• Summary Alarms _____ OK

• Remote Monitor _____ OK

• Relay Interface Module _____ OK

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Troubleshooting and Maintenance 9315 & BPIII 200−500kVA

7.29.12 Battery Cabinets / Strings

7.29.12.1 Battery Information
• Battery manufacturer ________________________

• Battery model: _____________________________

• Battery rating: _________ Volts _________ Ah

• Total number of strings: __________

• Total number of cells: ____________

7.29.12.2 Battery cabinet/string inspection

Inspect all battery cabinets/strings and disconnects for signs of:
• Overheated connections or wiring insulation _____ OK

• Corroded connections or battery posts _____ OK

• Swollen batteries _____ OK

• If batteries are swollen, verify if equalize is:

____ enabled or ____ disabled

• Verify equalize set point ____________

• Verify duration of equalize __________ (Hrs : Min : Sec)

7.29.13 System Performance (Customer Approval Required)

7.29.13.1 Transfer verification
• Connect oscilloscope to load bus phase A−B. Trigger on the transfer command
signal

• System transfers to bypass _____ OK

• System transfers back on line _____ OK

7.29.13.2 Generator and ATS verification (if applicable)

If generator information has not been recorded in site log or on start−up data
sheet or generator was not installed on start−up, record data now.

7.29.13.2.1 Generator Data

• Type: (gas / diesel) manufacturer ________________

• Model # ________________

• Serial number ________________

• Generator KW ________________

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9315 & BPIII 200−500kVA Troubleshooting and Maintenance

• Generator kVA_________ @ ______ PF

• Gen. governor type (mech. / elect / hydra ) other____________

7.29.13.2.2 Transfer Switch Data

• Transfer Switch (Automatic / Manual) other ______________

• Manufacturer ___________________

• Model ___________________

• Serial Number ___________________

7.29.13.2.3 Load Data

• Load on Gen. without UPS _________ KW

• _________ kVA @ ______ PF

• UPS support load on generator? Yes No

• Generator frequency. (+) __ __ . __ __ Hz to (−) __ __ . __ __ Hz

7.29.13.3 Table 7−10 Generator voltage

A−B Voltage B−C Voltage C−A Voltage
volts volts volts
A−N Voltage B−N Voltage C−N Voltage
volts volts volts

Customer signature ____________________________

Date: ___________________
Comments on system performance:
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________

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Troubleshooting and Maintenance 9315 & BPIII 200−500kVA

7.29.14 Unit Measurements And Metering

7.29.14.1 UPS on line supporting critical load measurements
With the UPS on line supporting critical load, measure and record the
following:

7.29.14.2 Table 7−11 Measured Rectifier Input

A−B Voltage B−C Voltage C−A Voltage
volts volts volts
A−N Voltage B−N Voltage C−N Voltage
volts volts volts
A Current B Current C Current
amps amps amps
Freq.
Hz

7.29.14.3 Table 7−12 Measured Bypass Input

A−B Voltage B−C Voltage C−A Voltage
volts volts volts
A−N Voltage B−N Voltage C−N Voltage
volts volts volts
A Current B Current C Current
amps amps amps
Freq.
Hz

7.29.14.4 Table 7−13 Measured Critical Bus

A−B Voltage B−C Voltage C−A Voltage
volts volts volts
A−N Voltage B−N Voltage C−N Voltage
volts volts volts
A Current B Current C Current
amps amps amps
Neutral Current Current Bond Freq.
amps amps Hz

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7.29.14.5 Table 7−14 Measured Inverter Output

A−B Voltage B−C Voltage C−A Voltage
volts volts volts

7.29.14.6 LCD front panel information

Record the following information from the LCD front panel:

7.29.14.7 Table 7−15 Recorded Rectifier Input

A−B Voltage B−C Voltage C−A Voltage
volts volts volts
A−N Voltage B−N Voltage C−N Voltage
volts volts volts
A Current B Current C Current
amps amps amps
Freq.
Hz

7.29.14.8 Table 7−16 Recorded Bypass Input

A−B Voltage B−C Voltage C−A Voltage
volts volts volts
A−N Voltage B−N Voltage C−N Voltage
volts volts volts
A Current B Current C Current
amps amps amps
Freq.
Hz

7.29.14.9 Table 7−17 Recorded Critical Bus

A−B Voltage B−C Voltage C−A Voltage
volts volts volts
A−N Voltage B−N Voltage C−N Voltage
volts volts volts
A Current B Current C Current
amps amps amps
Neutral Current Current Bond Freq.
amps amps Hz

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Troubleshooting and Maintenance 9315 & BPIII 200−500kVA

7.29.14.10 Table 7−18 Recorded Inverter Output

A−B Voltage B−C Voltage C−A Voltage
volts volts volts

7.29.14.11 Verify metering values

• Verify metering values match measured values within 3% ____ OK

7.29.15 LCD Screen

• Verify load current bar charts match MEASURED currents _____ OK

• Verify mimic screen reflect proper system operation. _____ OK

• Verify time and date set correctly. If not, set now. _____ OK

• Clear Alarm / Event Queue _____ OK

• Clear Unit Statistics _____ OK

7.29.16 Environmental
7.29.16.1 Location
• UPS _________________
• Battery _______________

7.29.16.2 Temperature
• UPS _______ Degrees C (F)

• Battery _______ Degrees C (F)

7.29.16.3 Humidity
• UPS _______% RH

• Battery _______% RH

7.29.16.4 Ventilation
• UPS _______ OK

• Battery _______ OK

7.29.16.5 Cleanliness
• UPS _______ OK

• Battery _______ OK

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7.29.16.6 Floor type

Circle one:
• UPS:
Carpet / raised floor / concrete (sealed/painted) other _______
• Battery:
Carpet / raised floor / concrete (sealed/painted) other _______

7.29.16.7 Air Filters

• Verify cleanliness of air filters.
Change if necessary. _____ OK

7.29.17 Completion
• Sections waived and why:
______________________________________________________
______________________________________________________
______________________________________________________

• Recommendations for next visit:

______________________________________________________
______________________________________________________
______________________________________________________

• Preventive maintenance completed by:

Name:
__________________________________________________
Date _____________
• Authorized customer signature:
Name:
__________________________________________________
Date _____________

7.29.18 Additional Comments

________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________

© 2005 − Eaton Corporation 7−139