Project Name Wilmont’s Pharmacy Drone Project

Project Phase Initiation

Name Company Department

Jordan Kempler Drone Tech Management

Kani Garg Drone Tech Management

Stephanie Williams Drone Tech Business Processes

Gerald Hasper Drone Tech Flight Operations

Eileen Seymour Drone Tech IT Systems

Katie O’Ryan Drone Tech legal

Rohan Shah Drone Tech Engineering

Shravani Sinha Drone Tech Engineering

William Holt Drone Tech Engineering

Ashish Nehra Drone Tech Testing

George Cranston Wilmont’s Management

James Connor Wilmont’s Management

Mary Pearson Wilmont’s IT department

business
Phillip Greenberg Wilmont’s
operations

business
Linda Thornton Wilmont’s
operations

business
Jonathan Perry Wilmont’s
operations
 business
Wilma Marcy Wilmont’s
operations

business
James O’Donnell Wilmont’s
operations

business
Steve Haskell Wilmont’s
operations

business
Julie Green Wilmont’s
operations

Alan Swanson Wilmont’s legal

William Information Security

Wilmont’s
Scott Management

Shirley Johnson Wilmont’s Change Management

Elizabeth Walton Wilmont’s Testing

Gerald Peritoni Wilmont’s Testing

 Stak
Drone Project

Designation/position location Role in Project

CEO and Founder San Francisco, CA Sponsor

Project Manager San Francisco, CA Project Manager

Primary San Francisco, CA Senior Business Analyst

Primary San Francisco, CA Flight Operations Manager

Primary San Francisco, CA Project Lead

Primary San Francisco, CA Corporate Attorney

Secondary San Francisco, CA Programmer

Primary San Francisco, CA Senior Programmer

Primary San Francisco, CA Drone Systems Engineer

Primary San Francisco, CA Drone Systems Technician

Operations Vice President St. Louis, MO Operations Vice President

CIO St. Louis, MO CIO

Primary St. Louis, MO Project Manager

Primary St. Louis, MO project manager

Online Customer Process

Secondary St. Louis, MO
Analyst

Secondary St. Louis, MO Retail Operations Assistant

 Pharmacy Manager Store
Secondary San Francisco, CA
#33001

Pharmacy Manager Store

Secondary San Francisco, CA
#38734

Pharmacy Manager Store

Secondary San Francisco, CA
#32185

Pharmacy Manager Store

Secondary San Francisco, CA
#35864

Primary St. Louis, MO Attorney

Primary St. Louis, MO project lead

Primary St. Louis, MO Lead

Primary St. Louis, MO Senior Testing Specialist

Secondary St. Louis, MO Testing Specialist

 Stakeholder Analysis
revision Date 25/04/2020
revision number 1

Type of Stakeholder
Objectives, Requirements , Expectations
(Internal/External)

Drone deliveries be seamless enhancements to

Internal Wilmont’s already top‐quality delivery
processes for customers

Project does not go higher than a total of

$750,000 and project starts on next January 5,
Internal
and first customer delivery flight should take
place no later than November 30.

Internal Customized business processes for Wilmont’s

modified systems and interfaces for the drone

Internal flight operations in order to customize things
for Wilmont’s

Customize the processes for Wilmont’s that

Internal handle order entry, delivery confirmation, and
a mobile app on the DroneTech side

Accomplished negotiations , proposed

Internal
contract and payment plan

Internal Customized mobile app for Wilmont’s

Internal Customized mobile app for Wilmont’s

Internal Customized systems for Wilmont’s

Internal increase quality

Drone deliveries be seamless enhancements to

External Wilmont’s already top‐quality delivery
processes for customers

External Customized processes for Wilmont’s

External Customized processes for Wilmont’s

External Customized processes for Wilmont’s

customers in the San Francisco area are

enabled to register their willingness to have a
External
drone deliver their orders by means of online
entry or smartphone entry.

External Customized processes for Wilmont’s

 products are loaded into the drone package
External carrier and engage in this prototype by the
time for first flight.
products are loaded into the drone package
External carrier and engage in this prototype by the
time for first flight.
products are loaded into the drone package
External carrier and engage in this prototype by the
time for first flight.
products are loaded into the drone package
External carrier and engage in this prototype by the
time for first flight.

Accomplished negotiations , proposed

External
contract and payment plan

External security is not compromised

External Users trained for system implementation

External increase quality

External increase quality

Influence on Project
Areas of interest
Outcome

concerned about the cost of

High the customized enhancements
and schedule

High concerned about budget

concerned about process

High
changes

concerned about process

High
changes

concerned about process

High
changes

Low negotiations and agreements

Medium concerned about app changes

Medium concerned about app changes

concerned about systems

Medium
changes

Low concerned about quality

concerned about project

High
schedule and budget

concerned about processes

Medium
changes

concerned about processes

High
chages

concerned about processes

High
chages

Medium concerned about online orders

concerned about processes

Medium
chtges
 concerned about delivery to
Low
end user

concerned about delivery to

Low
end user

concerned about delivery to

Low
end user

concerned about delivery to

Low
end user

Low coacerned about negotiations

High concerned about security

Low concerned about trainings

Low concerned about quality

Low concerned about quality

 Supporter /
Project Contribution
Resistor

funds project, provides information, approves

Leading
deliverables

Lead this project , develop the project plan, provide

the four participating pharmacies with
Leading
all the information needed , point of contact for
Wilmont’s

Scope of Customization of business processes for

Supportive
Wilmont’s

provides information on what modifications to the

Supportive
drone flight operations will be necessary

oversee the data interface team Supportive

contract negotiations Neutral

provides information, supports work Supportive

 provides information, supports work Supportive

System implementation Supportive

testing to make sure that issues are resolved and that

Supportive
the new package release systems will work reliably

provide the funds and will oversee all aspects of this

Leading
project , approves deliverables

Assigning IT resource Supportive

lead the information systems

Leading
development

organize the Wilmont’s resources to interface with

DroneTech’s flight operations and
Leading
other management systems that control and manage
the drone delivery system

Customize online order entry process to allow

Wilmont’s management to approve the customer,
Supportive
send a confirmation to
the customer, etc..

enhance existing infrastructure that handles customer

Supportive
orders to provide drone delivery option
 participate in the prototype delivery system Neutral

participate in the prototype delivery system Neutral

participate in the prototype delivery system Neutral

participate in the prototype delivery system Neutral

contract negotiations Neutral

accomplish security of Wilmont’s business

information, the customer’s privacy and the
Supportive
proprietary information about how Wilmont’s will use
the drones for delivery
User training and other preparations for system
Supportive
implementation

testing to make sure that issues are resolved and that

Supportive
the new package release systems will work reliably

testing to make sure that issues are resolved and that

Supportive
the new package release systems will work reliably
 Frequency of
Type of Communication
Communication

In-person weekly meetings

In-person weekly meetings

In-person twice a week

In-person weekly meetings

email monthly / as per need

email weekly updates

 email weekly updates

email monthly / as per need

email monthly / as per need

In-person weekly meetings

email monthly / as per need

In-person weekly meetings

In-person weekly meetings

email monthly / as per need

In-person , email weekly updates

 email monthly / as per need

email monthly / as per need

email monthly / as per need

email monthly / as per need

email monthly / as per need

In-person weekly meetings

Twice After systems are

In-person , email
implemented

email weekly updates

email weekly updates