HOW TO INSPIRE CHANGE

IN YOUR ORGANIZATION

@jasonlittle | happymelly.com
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1995
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$250
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Today
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$250
1995
Today
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What’s the point?

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“best practices”

standards
Societal
plans and documents Evolution

1995 Today

How we outdated thinking

approach cannot keep up with

change
today’s pace of change
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“All CEOs, including me, are operating in a world where it’s

almost impossible to predict things in the short term, and you
need to be prepared to navigate.”

Accenture CEO Pierre Nanterme

http://sloanreview.mit.edu/article/conversation-with-the-ceo-pierre-nanterme-chairman-and-ceo-accenture/
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INTEGRATION

DENIAL

SHOCK DECISION
FRUSTRATION

EXPERIMENT

DEPRESSION

SOME BELIEVE THIS IS HOW PEOPLE PROCESS CHANGE…

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NEW STATUS QUO

FOREIGN ELEMENT
STATUS QUO

PRACTICE AND
CHAOS INTEGRATION

TRANSFORMING IDEA

…AND OTHERS PEOPLE BELIEVE THIS IS THE TRUTH

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“in developmental psychology, the notion of

predictable life stages is toast. Those stage theories
reflected a time when most people marched through
life predictably”

C a r o l Ta v r i s
Author of Psychobabble and Biobunk
http://www.scientificamerican.com/article/five-fallacies-of-grief/
CAN EVERYONE STAND UP PLEASE?
1

PAIR UP WITH SOMEONE

1

STAND BACK-TO-BACK
1

CHANGE 3 THINGS ABOUT YOUR APPEARANCE

 1

WHEN YOU’RE DONE, FACE EACH OTHER AND TRY TO GUESS

WHAT’S CHANGED
WHAT WAS YOUR INITIAL REACTION?
OK, TIME FOR ROUND 2!
OMFG NOOOOOOOOOOO!!!!!!!!
COOL! LET’S DO IT!!!
THIS IS DUMB, I DON’T GET IT.
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sometimes change is hard…

…because it’s just hard
so how can we make it easier?
…because, to me, it’s a dumb change
so how can spark motivation?
…because…well, I just forgot about it
so how can we nudge people?
WORKSHOP TIME!
 1) Form a group of 4 - 5 people.

2) Take 5 minutes and decide on a problem to work on.

I know it’s a crappy looking timer,

but I didn’t want to fork over $17 for the good one.
 As a team, brain write some
ideas you could do to solve this
problem
 Categorize your ideas into these
buckets:
Make it Easier Spark Motivation Remind People
 Mingle!
Critique another table’s solutions:
“what could make them easier?”
“what could be more inspiring?
“What creative reminders could you
think of?”
 Mingle!
Critique another table’s
solutions:
“what could make the change easier?”
“what could be more inspiring?
“What are more creative reminders?”
 Facilitate:
Make the change
Signal:
HIGH easier
Remind People!

motivation
ch
an
ge
un Spark:
lik Inspire People
el
LOW y

HARD Ability EASY

BJ Fogg Behaviour Model | bjfogg.com
Using this in the wild
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Questions?