 Cancellations

Please provide at least 24 hours notice if you need to reschedule or

cancel an appointment. This gives us ample time to schedule another
client. Please provide 72 hours notice for group cancellations.
 No Shows
Clients who fail to show for appointments may be asked to pre-pay for
future services. First time, no show clients will be asked to reserve their
future appointment with a credit card.
 Alcohol
No alcohol is allowed at Aey under any circumstances. We do not have a
liquor license.
 Food and Beverage
We are happy to provide complimentary coffee, tea and water.
Sandwiches, meals, etc. are not permitted in spa areas (ladies and men’s
lounge, waxing rooms, manicure/pedicure rooms, treatment rooms) and
are discouraged in waiting areas.
 Forms Of Payment Accepted
We are happy to accept Mastercard, Visa, American Express, Debit
Cards, Cash and Gift Certificates. We do not accept personal checks or
Discover card.
 Product Returns Or Exchanges
All product returns must be within 30 days. A store credit will be issued
for opened products and a full refund will be issued for unopened
products.
 Children
Children under 8 years old, who are not receiving a service, must be
supervised by an adult not receiving a service and remain on the porch or
retail area. Children under 8 are not allowed in spa areas at any time.
Children under 18 years old are considered a minor. A parent or
guardian must be present IN THE TREATMENT ROOM (but not receiving
a service) for the duration of the service and must sign a consent form for
the minor to receive the service. Excludes facials, nail services, face
waxing, makeup applications and hair services.

Date Developed: Document No.

Beauty Care Services September 2017 Issued by:
Date Revised:
(Nail) NC II Page 18 of 41
Developed by:
Perform Hand Spa Romeo A. Abuhan, Jr
Revision # 00