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Are You A Transformational Leader
Are You A Transformational Leader
Due to the continually metamorphic nature of this country's healthcare system, it's
imperative for nurse managers to employ a transformational leadership style, which
encourages adaptation to change. The transformational leadership style allows for
the recognition of areas in which change is needed and guides change by inspiring
followers and creating a sense of commitment. Adopting the qualities of a
transformational leader will allow nurse managers to feel more comfortable and
confident when engaging in the development of healthcare policies, the ever-
changing components of healthcare technology, and the mentorship of new graduate
nurses. Transformational leadership is also one of the five Magnet® components.
The roles
The roles of the transformational leader in the healthcare setting include promoting
teamwork among staff, encouraging positive self-esteem, motivating staff to function
at a high level of performance, and empowe ring staff to become more involved in
the development and implementation of policies and procedures. The
transformational leader portrays trustworthiness and serves as an inspiration to
others, possessing an optimistic, positive, and encouraging outlook. A
transformational leadership presence is vital, especially in clinical areas where new
graduate nurses are present. Transformational leadership qualities promote a
healthy environment for employees and staff, which will produce improved staff
satisfaction, retention, and patient satisfaction.4
The characteristics
Transformational leadership comprises charisma, inspiration, intellectual stimulation,
and individual consideration.5 Charismatic leaders possess self-confidence, self-
direction, and an absence of internal conflict. They have insight into their followers'
needs and utilize this to positively influence their followers. An inspirational leader is
motivational, sensitive, determined, and able to convey the organization's vision and
encourage pride within the organization. Transformational nursing leaders in the
clinical setting intellectually stimulate other nurses by encouraging the use of
evidence-based practice and addressing the "why" and "how" of specific clinical
actions. Four important characteristics of the transformational leader include being
an effective communicator, possessing inspirational traits, having a trustworthy
character, and promoting teamwork. (See Characteristics of a transformational
leader.)
Nurse managers who are effective communicators will routinely meet with the
nursing staff so that complaints, concerns, recommendations, or general comments
may be discussed. The nurse manager who communicates effectively will allow staff
members to voice their concerns and have respect for their employees by taking the
time to carefully listen to them. The nurse manager utilizing effective communication
will avoid responding to staff in a sarcastic and defensive manner. This might require
that you actively monitor yourself and the reactions of your staff to ensure no
defensive behavior exists. Effective communication and the absence of defensive
behavior will allow for the nursing staff to be more receptive to criticism and change.
Inspiring leaders regularly reflect upon themselves and have an insatiable desire for
continued learning. They encourage their followers to do the same. Inspirational
leaders are actively involved in the organization or unit from an actual "hands-on"
perspective. They regularly make informal and personal contact with others
throughout the organization or unit by talking with them, asking their opinion,
encouraging feedback, and working with them directly.
Nurse managers who display inspirational leadership qualities will spend time
actually working with the nursing staff. This will allow for the nurse manager to have
more personal contact with staff members and encourage them to develop a sense
of confidence and trust.
Integrity refers to having high principles, being reliable, and possessing honesty.
Leaders who display integrity are consistent when it comes to their actions, values,
and expectations. Courageous leaders face problems head on and don't allow fear
to prevent them from doing so.9 They also protect their followers from malicious
actions and are loyal to them. The principle of stability allows for the development of
unquestionable confidence among staff. Stability is imperative in this constantly
changing world of healthcare. The principles of integrity, courage, and stability will
further encourage the evolution of trust between leaders and their followers.
A nurse manager can gain the trust of the nursing staff by avoiding dishonest actions
and displays of favoritism when communicating. The nurse manager can also gain
the trust of the staff by possessing honesty and sincerity. Nurse managers who
demonstrate traits of trustworthiness are up front, realistic, and fair when it comes to
addressing their expectations of the nursing staff. Nurse managers who possess
trustworthy traits are more likely to gain the confidence of their employees.
Engagement of stakeholders. An extremely influential characteristic of
transformational leadership in nursing is the act of engaging stakeholders in the
leadership process. Stakeholders in healthcare include, but aren't necessarily limited
to, healthcare providers, organizations, and institutions; state government
representatives; healthcare industries; healthcare academia; and patients. Other
stakeholders within the community who should also be engaged during times of
transformation include individuals involved in healthcare administration, policy
makers, media professionals, law enforcement, religious organizations, patient family
members, and caregivers.
The CDC recommends the engagement of stakeholders as the first step in any type
of program evaluation or potential change. 10 According to the CDC, the identification
and engagement of key stakeholders is vital when performing an initial program
evaluation or considering reorganization because they'll ensure pivotal points are
identified and addressed. This, in turn, ensures a greater likelihood of success.
The implications
It's important for nurse managers to be familiar with the various nursing leadership
theories that are currently discussed in the literature and determine which leadership
style best reflects their own values. The leadership style utilized by nursing leaders
in the clinical setting has a direct effect on nursing staff satisfaction, which ultimately
has an effect on patient satisfaction.4 The presence of increased satisfaction among
nursing staff leads to an overall reduction in staff turnover, improved retention, and
an increase in patient satisfaction.4
With the current challenges healthcare is facing, it's vital for the nursing profession to
be on the forefront of healthcare reform and fully engaged in the implementation of
the changes that are expected to take place in our healthcare system.
REFERENCES
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2. Trossman S. IOM report calls for more nurse leaders throughout health care. Am
Nurse. 2010;42(6):14.
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PubMed
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6. Maxwell J. Leadership 101: What Every Leader Needs to Know. Nashville, TN:
Thomas Nelson, Inc.; 2002.
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