Assessment Task 2 BSBMGT517 Manage operational plan

Appendix 2: Action plan template

Milestone: Action and/or objective Date Person Budget or resources

(to achieve strategic aims of physical or human resourcing) responsible (where applicable)
Physical Resourcing: Contract out the website redevelopment to the 04/01/2020 Warehouse Team $100,000
lowest bidder of the three developers Leader

Human Resourcing: Advertising 05/12/2020 Warehouse Team $5000

Leader

Human Resourcing: Consult with Recruitment agent 06/01/2020 Warehouse Team $10,000
Leader

Human Resourcing: conduct interview 07/01/2020 Warehouse Team -

Leader

Human Resourcing: Give feedback/Select candidate 10/01/2020 Warehouse Team -

Leader

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Assessment Task 2 BSBMGT

Appendix 3: Expenditure payment approval form

For completion by person verifying payment:

Invoice date:
Date: 27/12/2019 27/12/2019
Payee name:
BBQfun
Project title: e-
Job/project commerce
number: 2342 recuritment
Description of
payment:

Payment amount: $ 95,000  ex. GST  inc. GST

Signature of person verifying

payment Signature of delegated manager

For completion by finance:

Account number Account name Amount

2354789 Ace developers $70,000

3456778 Dalton Recruitment $15,000

consultant
2455356 e-Commerce consultant $10,000

Total Payable: $95,000

Approved: Date:

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Assessment Task 2 BSBMGT

YES 05/01/2020
Director:
YES 05/01/2020
CEO:
05/01/2020
Finance manager: YES

Human Resourcing; Organizational requirements

To implement the e-commerce strategy, the organization needs 4 online staffs, 4 warehouse
staffs and 6delivery drivers.

Step in Human Resourcing

1. Requisition
The HR manager will file a requisition form for human resources with consultation with the
managers.
2. Approval
The OGM has the sole authority to approve the requisition form raised by the HR manager.
3. Advertisements
For external candidates, the organization shall advertise in the newspaper and
organizational website.
4. Selection test
The organization will arrange a combination of written and interview test to find to out the
best person for a particular position.
5. Appointment
Based on the result of selection test, the organization shall appoint the candidate who
scored highest on both the test.
6. Orientation and training
The organization will provide formal orientation and training to the selected persons so that
they can adapt to the new environment quickly.

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Assessment Task 2 BSBMGT

Interview plan of potential candidates

Planning aspect Description Time

1. Type of interview Job interview 01/8/2017

2.Objectives To find out the best person
for the sales representative
position
3.Approach and style The interview board consist
of the CEO, the OGM and the
HR manager. They will fixed
a combination of situational,
behavioral and job
knowledge questions which
are written down ahead of
time.
4.Schedule 5 minutes for each candidate
starting from 11.00 AM on 1
August,2014.
5. Topices and question 1. What do you prefer
working alone or working
with groups?
2.Why did you choose this
line of work?
3.What did you enjoy most
about your last job?
4.Why should we be hiring
you?
5. What do you expect from
this employer?
6.what are the two things
you plan to do for this
organization?

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Assessment Task 2 BSBMGT

Interview Role Play

I held an interview role play with two interviewees for the role of customer service representative.

Candidate 1: Best Edeki (Classmate)

Interviewee: May I come in?

Me: Yes, please take your seat.

Interviewee: Thanks

Me: You applied for the sales representative position. Why did you choose with this line of work?

Interviewee: I had my diploma in marketing. I think the position I applied for will give me the
opportunity to use my knowledge and skills from the page of book into reality.

Me: What did you enjoy most about your last job?

Interviewee: In my last organization, tasks were designed around group. I enjoy working in a
team. The organization structure allowed me to work in a team with people from diversified
background.

Me: Why should we be hiring you?

Interviewee: I had relevant working experience which would allow me to contribute positively the
objectives of the organization. Previously, i never failed to meet my sales target which I think I
would be able to retain in this organization.

Me: Thanks. You may go.

Interviewee: pleasure.

Candidate 2: Mary Okumudia (Classmate)

Interviewee: May I come in?

Me: Please come in and take your seat

Interviewee: Thanks

Me: What do you prefer working alone or working with groups?

Interviewee: I prefer working alone.

Me: What are the two things you plan to do for this organization?

Interviewee: First of all, I would like to increase the sales of my working territory beyond
organizational territory. Secondly, I would conduct a market research on consumers’ behavior
towards our products which will allow me to position our product align with customers’ needs and
demands.

Me: What do you expect from this employer?

Interviewee: I expect that BBQfun will allow me flexible working time so that i can maintain work
life balance.
Me: OK thanks.

Interviewee: Pleasure.

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Assessment Task 2 BSBMGT

Evaluation
For Candidate 1

Candidate 1
Question Ideal answer Number of Score
contains possible points

1. Why did you An explanation of the Background personal 4

choose this line of reasons of why the interest Experience
work candidate has chosen
this career.
2.What did you enjoy A detail overview of Teamwork 3
most about your last the positive sides of
Organization culture
job? the organization.
Task design
3.Why should we be A highlight of the Success story 3
hiring you? candidate’s ability to Experience and
make the difference. ability to make
difference
Total : 10

For Candidate 2

Candidate- 2
Question Ideal answer Number possible Score
contains points
1.What do you prefer An explanation of Working alone 2
working alone or best working
Working in group
working with groups? approach for a
particular job.
2.What are the two An overview of how Plan of the work 3
things you plan to do the candidate can activities
for this organization? make a change in the Implmentation of the
firm if recruited. plan
3.What do you A discussion of the Teamwork 3
expect from this positive sides of the Organizational
employer? prospective environment pay and
employer? performance
Total : 8

Conclusion:

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Assessment Task 2 BSBMGT

From the evaluation and assessment of interview of the two candidates, it is clear that
candidate 1 (10) has scored higher that candidate 2 (8). Hence, candidate 1 should be hired
for the sales representative position.

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