Jessica Snow

1086 Snowberry St
Oshawa, ON
L1K 2J2
Jessica.Snow@DCmail.ca
(289)892-3209

OBJECTIVE: To obtain a position that will utilize my newly acquired skills that will allow
me to grow within the company and expand my knowledge.
 
EDUCATION:
Executive Administration (Diploma) January 2020 - Present
Durham College, Whitby, ON
OSSD (Diploma) February 2019 – May 2020
DCE, Oshawa, ON

HIGHLIGHTS of QUALIFICATIONS:
 Excellent reading, writing and oral communication
 Works well with others and independently with little to no supervision
 Polite telephone manner
 Able to multitask
 Strong computer skills
 Punctual and reliable
 Ability to operate office equipment, photo copier, fax, etc.
 Can adapt to any computer system easily
 Great organizational skills
 Enjoys working with customers
 Decisive with good problem-solving skills
 Able to prioritize tasks
 Takes initiative
 Quick learner, eye for detail
 Proficient math skills
EXPERIENCE:
Atlas Paper Bag CO. – Chute Tender
Scarborough, ON – July 2011 – July 2013
Responsibilities included checking bags for properly glued seams, printing placement,
refilling glues, refilling inks and as our inks are water based, watering them down as
necessary to adjust colour and keep them at the proper viscosity.  I have a base
knowledge of Beasley - French machines and am able to adjust print right or left and up
or down.  When machine has down time, I count out bags which are then bundled,
weighed, and packaged based on quantity required to fill order. I have a working
knowledge of print bags, sleeves, and window bags.

IQT Solutions – Bell Customer Service Representative

Oshawa, ON – Nov. 2010 – Mar. 2011
While working at IQT it was my responsibility to help customers with a variety of
different issues; ie helping them to understand their billed charges including proration,
educating customers on the different promotions and price plans that we have available,
also dealing with customers concerns/complaints.

AudioTronic/Dumoulin – Full time cashier/financier

Oshawa, ON - Nov. 2008 – Jan. 2010
Working at AudioTronic I answered phones, greeted customers, filed all paperwork, and
faxed all necessary documents to the head office. I gained knowledge in financing,
where I would discuss with the customer the length of their desired term and explain the
interest that would be included while making sure the company wouldn’t lose out on
profit and then fax with appropriate documents to the branch. I dealt with numerous
customers with regards to various customer service issues, from locating a product or
giving information on an item, to having to deal with returns and defective materials and
ensuring customer satisfaction. During the last few months that the store was open we
began dealing with insurance claims (fire/water damage) which I catalogued and
invoiced.

References available upon request