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Selecting the Right SAP BusinessObjects BI Client Product

Based on your Business Requirements for SAP BW Customers


Ingo Hilgefort
Director, Solution Management

+1 212 444 0889

417876
Register for Upcoming Webinar

Learn How Molson Coors Enables Rapid Decision Making in a Highly Competitive
Environment with Analytics Solutions from SAP
Date & Time: Wednesday, October 10, 2012
8:00 AM Pacific, 11 AM Eastern, 4:00 PM London, 5:00 PM Frankfurt
Speaker: Alexandre Papagiannidis Rivet
SAP BI Senior Front-End Solution Designer, Molson Coors Canada
Description: Molson Coors sales representatives interact on a weekly basis with their clients, informing
them of new product launches and advising on how to generate more beer sales in a tough
competitive market. In Canada, nearly 300 sales reps depend on sales history by material
and customer to analyze their performance and make sure they hit their overall target.

Register now

© 2012 SAP AG. All rights reserved. 2


Join the Conversation on Twitter with @ihilgefort.
Use hashtag #SAPBIWebinar.

© 2012 SAP AG. All rights reserved. 3


Disclaimer

This presentation outlines our general product direction and should not be relied on
in making a purchase decision. This presentation is not subject to your license
agreement or any other agreement with SAP. SAP has no obligation to pursue any
course of business outlined in this presentation or to develop or release any
functionality mentioned in this presentation. This presentation and SAP's strategy
and possible future developments are subject to change and may be changed by
SAP at any time for any reason without notice. This document is provided without a
warranty of any kind, either express or implied, including but not limited to, the
implied warranties of merchantability, fitness for a particular purpose, or non-
infringement. SAP assumes no responsibility for errors or omissions in this
document, except if such damages were caused by SAP intentionally or grossly
negligent.

© 2012 SAP AG. All rights reserved. 4


How to find the RIGHT product?

© 2012 SAP AG. All rights reserved. 7


SAP BusinessObjects BI portfolio

Reporting

Monitoring

Analyze

Discover

© 2012 SAP AG. All rights reserved. 8


SAP BusinessObjects BI portfolio
Reporting

Reporting
 Consistent layout and format
 Repetitive usage
 Pre – designed content
 Strong distribution capabilities
 Formatted & Printable reports
 Operational reports

© 2012 SAP AG. All rights reserved. 9


SAP BusinessObjects BI portfolio
Monitoring

Monitoring
 Tracking corporate KPIs
 Highly visualized information
 Aggregated information
 Real-time
 Interactive
 Simple
 Mobile

© 2012 SAP AG. All rights reserved. 10


SAP BusinessObjects BI portfolio
Analyze

Analyze
 Changing views
 Exchange dimensions and measures
 Hierarchical reporting
 Creating calculations
 Forecasting & Planning
 Multi-dimensional data
 Mobile

© 2012 SAP AG. All rights reserved. 11


SAP BusinessObjects BI portfolio
Discover

Discover
 Business User focused
 Asking questions – Finding answers
 Read, Enrich, Manipulate, and Combine information
 Easy and Simple
 Uncover trends, and outliers

© 2012 SAP AG. All rights reserved. 12


SAP BusinessObjects BI portfolio

Reporting Monitoring
 Crystal Reports  Dashboards
 Web Intelligence  Design Studio (ZEN)
 Exploration Views

Analyze Discover
 Analysis  Explorer
 Design Studio (ZEN)  Visual Intelligence

© 2012 SAP AG. All rights reserved. 13


SAP BusinessObjects BI portfolio
Who creates the content?

Reporting Monitoring Analyze Discover

Crystal Reports Design Studio Design Studio

Dashboards

IT

Web Intelligence Exploration Views Analysis Explorer

Visual Intelligence

Business User

© 2012 SAP AG. All rights reserved. 14


SAP BusinessObjects BI portfolio
Who consumes the content?

Reporting Monitoring Analyze Discover

Design Studio Design Studio Explorer

Exploration Views

Executive Dashboards

Web Intelligence Design Studio Analysis Explorer

Exploration Views Design Studio


Senior Mgmt
Dashboards

Design Studio Analysis Visual Intelligence

Explorer

Business Analyst

Web Intelligence Design Studio Analysis Office

Crystal Reports
Individual Contributor

© 2012 SAP AG. All rights reserved. 15


SAP BusinessObjects BI portfolio
Where is the content consumed?

Reporting Monitoring Analyze Discover

Web Intelligence Dashboards Analysis Office Visual Intelligence

Crystal Reports Visual Intelligence

Web Intelligence Design Studio Analysis OLAP Explorer

Crystal Reports Exploration Views Design Studio

Web Intelligence Design Studio Design Studio Explorer

Crystal Reports Exploration Views

© 2012 SAP AG. All rights reserved. 16


Guidance for SAP NetWeaver BW customers

 Customers using Web Application Designer (WAD) should adopt Design Studio as their
primary tool for creating dashboards and applications, both on the Web and on mobile
devices.
 Customers of SAP BusinessObjects Dashboards should continue with dashboards and
leverage the upcoming HTML5 functionality for on-device dashboards. Customers using
SAP BusinessObjects Dashboards on top of SAP NetWeaver BW should strongly consider
building their new dashboards in Zen.

© 2012 SAP AG. All rights reserved. 17


Selecting the Right SAP BusinessObjects BI Client

… based on your audience


SAP BusinessObjects BI portfolio
Who consumes the content?

Reporting Monitoring Analyze Discover

Design Studio Design Studio Explorer

Exploration Views

Executive Dashboards

Web Intelligence Design Studio Analysis Explorer

Exploration Views Design Studio


Senior Mgmt
Dashboards

Design Studio Analysis Visual Intelligence

Explorer

Business Analyst

Web Intelligence Design Studio Analysis Office

Crystal Reports
Individual Contributor

© 2012 SAP AG. All rights reserved. 19


SAP BusinessObjects BI portfolio
Who consumes the content?

Reporting (Crystal Reports & Web Intelligence)


 Consume standardized reports to review operational metrics
 Receive alerts from pre-built reports and leverage information for follow up
 Use guided interactivity for filtering and selecting the right information
Individual Contributor
 Share reports with larger audience and make use of product interoperability
 Use interactive reporting capabilities to access and analyze a variety of data sources

Monitoring & Analyze (Design Studio & Analysis, edition for Microsoft Office)
 Consume and interact with information using prepared workbooks
 Analyze operational metrics inside the Microsoft Office environment
 Follow guided analysis using pre-built BI applications

© 2012 SAP AG. All rights reserved. 20


SAP BusinessObjects BI portfolio
Who consumes the content?

Monitoring and Analyze (Design Studio & Analysis)


 Analyze corporate information to fulfill ad hoc requests from management
 Build and share Microsoft Excel and web based BI applications for guided analysis
 Use Analysis as starting point and leverage product interoperability for details
Business Analyst
 Create and edit reports without the need for IT or a report designer
 Share reports with larger audience and make use of product interoperability

Discover (SAP BusinessObjects Explorer & Visual Intelligence)


 Answer ad-hoc questions anywhere, anytime using historic and real-time data
 Search and explore information by using natural words and simple visualizations
 Access large volumes of information on-premise and on device
 Combine, enrich, manipulate, and merge information

© 2012 SAP AG. All rights reserved. 21


SAP BusinessObjects BI portfolio
Who consumes the content?

Monitoring & Analyze (Analysis & Design Studio)


 Analyze and review corporate KPIs and measure progress towards set goals
 Share findings with upper management in form of presentations with live data
 Use actual and historical data for detailed planning scenarios to enable realistic forecasting
Senior Management
 Leverage product interoperability to share findings with other BI clients
 Analyze information on the desktop, via browser, and via mobile device

Reporting (Web Intelligence)


 Consume and change pre-delivered reports without the need for IT or a report designer
 Use interactive reporting capabilities to access and analyze a variety of data sources
 Share reports with larger audience and make use of product interoperability

© 2012 SAP AG. All rights reserved. 22


SAP BusinessObjects BI portfolio
Who consumes the content?

Monitoring & Analyze (Exploration Views & Design Studio)


 Track and analyze company wide metrics using real-time interactive dashboards
 Leverage what-if capabilities to evaluate different planning scenarios
 Provide navigation for further analysis using product interoperability
Executive
 Analyze information on the desktop, via browser, and via mobile device

Discover (SAP BusinessObjects Explorer)


 Answer ad-hoc questions anywhere, anytime using historic and real-time data
 Search and explore information by using natural words and simple visualizations
 Access large volumes of information on-premise and on device

© 2012 SAP AG. All rights reserved. 23


SAP BusinessObjects BI portfolio
What’s the role of SAP BusinessObjects Design Studio (ZEN)?

 Consume and interact with information using simplified BI templates


 Analyze information on mobile devices

Executive

 Leverage BI applications for planning and forecasting scenarios


 User product interoperability to share results with other BI clients
CREATE

CONSUME
Senior
Management

 Create and customize BI applications and design guided navigations


 Leverage BI applications for planning and forecasting scenarios
IT

Business
Analyst

 Consume and interact with information using simplified BI templates


 Use pre-built workbooks with guided steps

Individual
Contributor

© 2012 SAP AG. All rights reserved. 24


SAP BusinessObjects Analysis,
edition for Microsoft Office
Senior Management Business Analyst Individual Contributor

Multidimensional data analysis with


native Microsoft Office user experience

• Analyze and interact with data in


Microsoft Excel to discover, compare, and
forecast business drivers

• Create live data presentations with


Microsoft PowerPoint to share business
insights

• Create predefined workbooks for


simplified data analysis

© 2012 SAP AG. All rights reserved. 25


SAP BusinessObjects Analysis, edition for OLAP

Business Analyst

Multidimensional data analysis within a


web-based environment

• Analyze and interact with data through


dedicated web client to uncover answers
to business questions

• Create workspaces for private usage or


to share business insights across the
enterprise

• Run SAP BusinessObjects Analysis,


edition for OLAP with other business
analytic solutions integrated on the same
BI platform

© 2012 SAP AG. All rights reserved. 26


Preview: SAP BusinessObjects Design Studio (ZEN)
Analytical & Planning Applications

IT

Rich and Intuitive design environment


for building powerful analytical and
planning BI applications

• Leverage a large set of out-of-the-box


design components and the ability to
customize using simple scripting language

• Create applications for on-premise and


on-device using the latest technology, such
as HTML5 rendering

• Create applications optimized for SAP


NetWeaver BW and SAP HANA

This presentation and SAP’s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided
without a warranty of any kind either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

© 2012 SAP AG. All rights reserved. 27


SAP Crystal Reports

Individual Contributor

Design well-formatted, layout-focused


reports

• Create professional reports following


strict layout presentation: legal, business,
financial, and regulatory

• Build guided interactivity into reports to


enable faster decision making

• Report off any type of data source and


transform raw data into detailed data
analysis

© 2012 SAP AG. All rights reserved. 28


SAP BusinessObjects Web Intelligence

Senior Management Business Analyst Individual Contributor

Ad hoc interactive reporting

• Access, analyze, format, and share


business insights, all in one tool.

• Create queries easily without the need to


engage a report designer

• Query on any type of data source with


built-in features focused on easy data
analysis

© 2012 SAP AG. All rights reserved. 29


SAP BusinessObjects Dashboards

Executive Middle Management

Visualize complex data easily with


interactive dashboards

• Monitor key performance indicators


through library of rich visualizations

• Perform “what-if” scenario-based


analysis with interactive controls

• Drill into reports and analytics for further


data analysis

© 2012 SAP AG. All rights reserved. 30


SAP BusinessObjects Explorer

Executive

Search relevant information and direct


exploration of data

• Answer investigative questions and


obtain facts quickly

• Self-service access to data without the


need for predefined report or query

• Automatic generated visualizations for


immediate insight on data

© 2012 SAP AG. All rights reserved. 31


Visual Intelligence

Business Analyst

Provide flexibility and freedom to


understand data, personalize it, and
create beautiful content

• Combine, manipulate and enrich data


to apply it to your business scenarios

• Self-service visualizations and analytics


to tell your story

• Optimized for SAP HANA for real-time


on detailed data

© 2012 SAP AG. All rights reserved. 32


Selecting the Right SAP BusinessObjects BI Client

… based on product capabilities


Selecting the Right SAP BusinessObjects BI Client
Comparing Product Capabilities

Analysis,
Crystal Analysis,
Web Edition for
Reports for Dashboards edition for SBOP Explorer Design Studio
Intelligence Microsoft
Enterprise OLAP
Office

Highly formatted reporting

Parameterized & Dynamic


Layout

Self – Service reporting /


Free form layout

Hierarchical capabilities

Data Visualization

Product Interoperability

Guided Navigation

Mobile Reporting

© 2012 SAP AG. All rights reserved. 34


Selecting the Right SAP BusinessObjects BI Client
Comparing Product Capabilities – SAP Data Sources

Analysis,
Crystal Analysis,
Web SBOP Edition for
Reports for edition for SBOP Explorer Design studio
Intelligence Dashboards Microsoft
Enterprise OLAP
Office

SAP ECC (directly) Yes Yes Yes No No Yes* No


SAP ECC via Transient
Provider ECC 6 - EhP05 Yes Yes Yes Yes Yes No Yes
SAP NetWeaver BW
(BI Consumer Services) Yes Yes Yes Yes Yes No Yes
SAP NetWeaver BW
(Relational) Yes Yes Yes No No Yes No
SAP NetWeaver BWA
(via SAP BEx Query) Yes Yes Yes Yes Yes Yes Yes
SAP NetWeaver BWA
(directly) No No No No No Yes No
SAP HANA (directly) Yes Yes Yes Yes Yes* Yes Yes
Non-SAP Sources
Yes Yes Yes No Yes Yes No

© 2012 SAP AG. All rights reserved. 35


SAP BusinessObjects BI 4.x & SAP NetWeaver BW
Hierarchical Reporting Capabilities
Crystal Web Dashboards Analysis, Analysis, SAP
Reports for Intelligence (BI4 SP04 edition for OLAP Business
Enterprise connectivity) MS Office Edition Objects
Explorer

Support for hierarchical member selection      

Support for hierarchical parameters      

Support for hierarchies in charts and crosstab   Only   


Hierarchical
Scorecard

Support for “delegated measures”      

Support for hierarchical report design      

Switching between hierarchies on the fly      

Level based member selection      

Showing Leaves only / Lowest Level of the      


hierarchy

“Expand to Level” as a configuration option      

Skipping Levels of a hierarchy      

Ranking data along hierarchies      

© 2012 SAP AG. All rights reserved. 36


Selecting the Right SAP BusinessObjects BI Client

… based on your business requirements


Selecting the Right SAP BusinessObjects BI Client
Using Business Requirements – Financial Area

As Financial Manager for the West Coast Region of North America


I need to be able to analyze cost and profit center actuals towards
Middle Management the allocated budget along several dimensions. I need to be able to
see these measures along our company structures as well as
being able to compare information from several sources. I also
need to be able add my own calculation to answer on-demand
requests from senior management.

I would like to leverage the information inside Microsoft Excel, but


it also should be possible to use it in a browser.

© 2012 SAP AG. All rights reserved. 38


Selecting the Right SAP BusinessObjects BI Client
Using Business Requirements – Financial Area

What did we hear ?


 Use of hierarchies (cost center / profit center / company structures)
 Probably usage of BEx Query Structures
Middle Management
 Usage of Microsoft Excel and browser based access
 Creation of calculations on the fly
 Accessing multiple sources

© 2012 SAP AG. All rights reserved. 39


Selecting the Right SAP BusinessObjects BI Client
Comparing Product Capabilities

Analysis,
Crystal Analysis,
Web Edition for
Reports for Dashboards edition for SBOP Explorer Design Studio
Intelligence Microsoft
Enterprise OLAP
Office

Usage of Hierarchies

Using BEx Query


Structures

Microsoft Excel as client

Internet Browser as
client

Creating calculations

Multiple Source in one


report

© 2012 SAP AG. All rights reserved. 40


Selecting the Right SAP BusinessObjects BI Client
Using Business Requirements – Financial Area

Summary
 Based on the combination of requirements from the Financial Area the recommendation
would be to use
– Analysis, edition for Microsoft Office
– Analysis, edition for OLAP
– Design Studio

 Design Studio could be leverage to create a custom BI application / template for the user
audience

 For less hierarchical driven reports and a more consumer (less power user) type of audience
Web Intelligence might be an alternative

© 2012 SAP AG. All rights reserved. 41


Selecting the Right SAP BusinessObjects BI Client
Using Business Requirements – Sales Area

The Sales Manager for Canada asked me to create a report


for his sales representatives that would allow them to see
their current sales pipeline. He mentioned that the
information needs to be available in the office, on the road,
Business Analyst
and on mobile devices.

He also stressed out that each sales representative needs to


be able to change the report “as they wish” so that they can
see the information by opportunity, product, week & month,
and other angles. Actual hierarchies are only used limited.
Individual Contributor

For him as Sales Manager for Canada, he mentioned it would


be a great value to be able to run some simple scenarios to
see how certain changes could impact the pipeline, for
example a change in the product cost or price.
Middle Management

… and he then also mentioned that sometimes people prefer


just to get an eMail with a PDF file.

© 2012 SAP AG. All rights reserved. 42


Selecting the Right SAP BusinessObjects BI Client
Using Business Requirements – Sales Area

What did we hear ?


 The information needs to be available on-premise (in the office), offline (on
the road), and on mobile devices
 Users need the ability to change the report and change the view on the data.
Business Analyst
 Only limited use of hierarchies
 Distribution of the reports via eMail in a PDF format is also required
 For the Sales Management some simple what-if scenarios would be a great
asset

© 2012 SAP AG. All rights reserved. 43


Selecting the Right SAP BusinessObjects BI Client
Comparing Product Capabilities

Analysis,
Crystal Analysis,
Web Edition for
Reports for Dashboards edition for SBOP Explorer Design Studio
Intelligence Microsoft
Enterprise OLAP
Office

Offline Capabilities

Mobile Reporting

Distribution via eMail


(Broadcasting)

Edit the report

Change the “view” of the


data

What-if scenarios

© 2012 SAP AG. All rights reserved. 44


Selecting the Right SAP BusinessObjects BI Client
Using Business Requirements – Sales Area

Summary
 Based on the combination of requirements from the Sales Area the recommendation would
be to use
– Web Intelligence
– Interactive Analysis Desktop
– Mobile BI

 What – if Scenarios will be created using SAP BusinessObjects Dashboards or Design


Studio

© 2012 SAP AG. All rights reserved. 45


Selecting the Right SAP BusinessObjects BI Client
Using Business Requirements – Executive Area

As Executive Manager in this company I need consolidated


information, which provides me with a high-level overview on
all critical corporate KPIs. I need to be able to access this
information anytime, anywhere.
Executive
If needed I need to be able to get to the root cause and see
the detailed information.

I also can not always wait for my business analyst of IT to


send me the information when I ask them a question. It
would be good to be able to simply search for the answer by
entering my question.

© 2012 SAP AG. All rights reserved. 46


Selecting the Right SAP BusinessObjects BI Client
Using Business Requirements – Executive Area

What did we hear ?


 Consume highly aggregated information
 Strong data visualizations needed
Executive
 Provide the ability to drill down and navigate to detailed information when
needed
 Fast response time
 Information needs to be available via mobile device
 Allow for search and exploration

© 2012 SAP AG. All rights reserved. 47


Selecting the Right SAP BusinessObjects BI Client
Comparing Product Capabilities

Analysis,
Crystal Analysis,
Web Edition for
Reports for Dashboards edition for SBOP Explorer Design Studio
Intelligence Microsoft
Enterprise OLAP
Office

Highly Aggregated
information

Strong data visualization

Drill Down / Navigate to


detailed information

Mobile Reporting

Search & Exploration

This BI clients are not suitable for the intended audience.

© 2012 SAP AG. All rights reserved. 48


Selecting the Right SAP BusinessObjects BI Client
Using Business Requirements – Executive Area

Summary
 Based on the combination of requirements from the Executive team the recommendation
would be to use
– SAP BusinessObjects Design Studio
– SAP BusinessObjects Explorer
– SAP BusinessObjects Explorer for mobile devices

 In addition consider SAP NetWeaver BWA or SAP HANA for performance improvements

© 2012 SAP AG. All rights reserved. 49


Selecting the Right SAP BusinessObjects BI Client
Different Needs Require Different Experience

Phases Audience Use Case Auditing

 Who is your audience?  What are the business requirements ?  Use SAP BusinessObjects Auditing to
track the BI activity
 What are the skills of your audience ?  What is the audience doing with the
SAP BusinessObjects BI Client

information ?  Use SAP NetWeaver BW statistics to


 How is your audience using the software How are they doing this today ? track the activity on BW
right now ?
 How is your audience using the  Leverage the information in
Selecting the Right

 Remember, software right now ? combination with the IT and BW team


for performance improvements
a business analyst in sales  Create a use case on department level,
don’t try to make one use case for all
might be different to your requirements

a business analyst in finance

© 2012 SAP AG. All rights reserved. 50


Key Points to Take Home

Your BI Strategy should start with the business requirements, not with the DWH.

Start by defining your requirements and your desired outcome.

Focus on the business pain points by area. One use case after the other – not all in once

Understand your audience. Let them describe their workflow. Listen !

Remember – Your BI Strategy starts with the business requirements.. Not with the DWH

© 2012 SAP AG. All rights reserved. 51


Upcoming SAP BI 4 Webinars

Molson Coors Runs Analytics Solutions from SAP


 Date Wednesday, October 10, 2012
 Time 8:00 AM PDT
 Speaker Alexandre Rivet-Papagiannidis
SAP BI Senior Front-End Solution Designer

Molson Coors sales representatives interact on a weekly basis with their clients, informing
them of new product launches and advising on how to generate more beer sales in a tough
competitive market. In Canada, nearly 300 sales reps depend on sales history by material
and customer to analyze their performance and make sure they hit their overall target

© 2012 SAP AG. All rights reserved. 52


SAP Press

Reporting and Analysis with SAP BusinessObjects (2nd


Edition)
(SAP Press, 2012)

Inside SAP BusinessObjects Explorer


(SAP Press, 2010)

Integrating SAP BusinessObjects BI Platform


4.x with SAP NetWeaver
(SAP Press, 2011)

Inside SAP BusinessObjects Advanced Analysis


(SAP Press, 2010)

© 2012 SAP AG. All rights reserved. 53


Thank You!

Contact information:

Ingo Hilgefort (Ingo.Hilgefort@sap.com)


Twitter: ihilgefort
Blog: www.mastering-sap-and-businessobjects.com
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