#TimeToDoBig

International Bridging Services

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About the product #TimeToDoBig

International Bridging Service (IBS) provides bridging

facility to organizations for connection to any
international location or conference bridges

Provides organizations the flexibility of getting its

employees connected to international destinations
without having ISD facility on phones.

Provides a centralized bridge facility for all your

conferencing needs in a cost-effective and flexible
manner

The service has basically two components:

1. SIP Trunk
2. Toll Free Service

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Architecture #TimeToDoBig

1800 XXX YYYY

DC- Gurugram

DC- Bengaluru

Step 1: Caller dials a Toll Free No. which terminates on TTL Cloud Step 3: On successful validation, the caller gets a call back
Step 2: Caller is authenticated, post which the call ends Step 4: ILD number is dialed out from the Cloud

Content herein is proprietary and confidential information of Tata Teleservices Ltd. Unauthorized distribution is strictly prohibited.
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Overview of IBS Variants #TimeToDoBig

Variants
Sr. No Description Fixed Connect
Fixed Connect Any Connect
IVR
1 Fixed ILD Yes - -
2 Multiple Fixed ILD - Yes -
3 Open ILD - - Yes
White listing
4 Yes Yes Yes
Authentication
Pin based
5 Yes Yes Yes
Authentication
6 Call Reports Yes Yes Yes
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Terminology Explanation
Sr. No. Terms
1 White listing
2 PIN
3 Fixed ILD
4 Multiple Fixed ILD
5 Open ILD
6 Call Reports
7 Whitelisting Portal
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Explanation
This is an authentication method used to verify the legitimacy of the caller to prevent
misuse of the system
Similar to Whitelisting this is an authentication method and can be used in conjunction
with whitelisting. This is a constant 6 digit number
This variant allows the user to configure 1 ILD number which will be automatically dialed
out. The caller doesn’t need to punch in the number
This gives the flexibility to the user to get connected to multiple fixed ILD numbers trough
the IVR option. The IVR plays the office names, and dial out is made based on the selected
option
User would be allowed to call any ILD number of its choice
These reports contain the information about all the calls made using the IBS solution
This portal enables the admin to add / delete / modify PINs and whitelisted numbers
Business Advantage #TimeToDoBig

01 Control misuse of company assets: Prevent usage of

company telephones for personal use of employees

Reduce international calling costs: No more

reimbursements to employees for international calling 02
Flexibility to employees: Employees can join international
03 calls
from anywhere, without having to spend by themselves

One bill for all international calls: Simplify accounting

of international calls through a single bill 04
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Why our services #TimeToDoBig

Customized solutions to changing business needs

Convenience of making calls

from any location using toll service

Near real time reports

Carrier grade service at no additional cost

High end security through dual authentication

(White listing / PIN)

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Your Queries Answered #TimeToDoBig

Sr. No Questions Answer

Solution is offered through hosted platform. There is no
1 How is the solution offered
physical infrastructure required at the customer end

How does the charging happen for Usage charges are billed for TFN + SIP as per the
2
IBS selected plan

What are the security features Whitelisting of numbers and PIN authentication make
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available in IBS? IBS very secure

Call reports and managing authentication of PIN &

Does IBS offer online access for
4 Whitelisting can be done through IBS portal provided to
change management
the users

Is IBS solution accessible from all IBS can be accessed by users of all networks except
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mobile networks? BSNL /MTNL
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Case Study – IT / ITES #TimeToDoBig

International Bridging Services Case Study

Problem
▪ Enable employees to work from home
▪ No physical infrastructure on premises
▪ Prevent billing to employees
▪ Project wise call tracking for cost
bifurcation

▪ Built Toll Free + SIP on TTSL hosted

Solution location
Business Advantage
▪ Enabled employees to call from any
network free of charge
✓ Reduce cost by eliminating need of ISD facility ▪ Dual authentication (Whitelisting / PIN) to
on individual connections control frauds
✓ Reduce individual dependencies with direct ▪ CDR reports to provide daily call tracking.
billing facility
✓ Control misuse of company assets
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Used Case Study – BFSI #TimeToDoBig

International Bridging Services Case Study

▪ High ILD uses at NRI branches in banking

Problem
sector.
▪ Employees are provided open ILD to
contact NRI customer base.
▪ Tracking on individual Del Number is next
to impossible.
▪ No control over misuse.

▪ Built Toll Free + SIP on TTSL hosted

Solution location
Business Advantage ▪ Dual authentication(Whitelisting/PIN) to
control frauds /misuse.
✓ Reduce cost by eliminating need of ISD facility ▪ Daily CDR reports are provided to track
on individual connections daily call uses.
✓ Reduce individual dependencies with direct ▪ Since, it is a hosted platform, so No time
billing facility constraint. Call anytime anywhere.
✓ Control misuse of company assets
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 #TimeToDoBig

Thank you!
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