INTERNSHIP IN

HUMAN RESOURCE MANAGEMENT

AT

ANAND AUTOMOTIVE PRIVATE LIMITED

by

ANVITA PANDEY
170101016
PROJECT TITLE

OE MODEL: DOVELOPING STANDARD OPERATING PROCEDURES WITH

FLOWCHARTS FOR END-TO-END OE LIFECYCLE

INTRODUCTION:

With 19 companies spread across 62 locations, ANAND provides the widest range of
automotive products and solutions to every major vehicle and engine manufacturer in the
Indian Automotive Industry, making it the country’s leading OEM supplier. Through its 24
Global partnerships with technology leaders worldwide, ANAND has provided the Indian
Automotive industry with an impressive number of customized solutions suited to the local
needs and environment. ANAND also has a solid presence in the Indian Aftermarket covering
over 800 distributors and 30000 retailers in the country, with some of its major brands like
Gabriel and Purolator being Market Leaders.

OE MODEL:

Incepted in 1994, OE (Operating Engineer) Model was created to deploy knowledge worker on
the shop floor in place of workers; diploma engineers were hired as OEs to work on the shop
floor. The model was inspired by the tried and tested model of Short Service Commission of the
Indian Army. The success of this dynamic model is based on very detailed and stringent
processes, including the OE growth plan, specialist trainings. OE compensation etc.

KEY DELIVERABLE:

My key deliverable at the end of this project would be to successfully document the Standard
Operating Procedures for end to end functions involved in an OE Lifecycle, from their
Recruitment to their Separation. Working with the Corporate HR Team of Anand Group, these
procedures must be developed keeping in mind the joint venture model of Anand Group and
taking under the umbrella all existing policies and practices currently being followed at all plant
locations across the country. The procedures must also ensure a proper flow in realization of
these processes and an effective manner for keeping a check on the execution by the HR Audit
Team.

MILESTONES REACHED:

 NEED IDENTIFICATION

Anand Group comprises of 19 group companies, each with its own plants and shop floor
activities spread across the country. Even though the OE Model existed across these
plants, there were certain non-uniformities that existed in their policy and guideline
structure due to unavailability of a static and invariable document that could dictate its
unwavering functioning.

 PROCESS DEFINITION

The first step was to define the processes in a structured flow that form a part of the OE
Lifecycle, from their Recruitment into the Company to their Growth within the Company
till their Separation from the Company.
Post definition, the documentation of Standard Operating Procedures for all major
processes has already been completed.

 FLOWCHART STRUCTURE

To further make the procedures more structured and to explain a definitive flow to each
of the process, flowcharts have been developed for the processes in a fixed format
which is as shown below:

STEP INITIATOR INPUT STAKEHOLDERS OUTPUT TIMINGS RELATED

DOCUMENTS
WAY AHEAD:

The following points form a part of the plan still left to be achieved:

1. Completion of Documentation of more intricate processes that form a part of the OE

Lifecycle
2. Completion of Flowchart building for all documented processes.
3. Taking feedback on all Standard Operating Procedures from at least 3 Plant Head/Plant
HR Head of various group companies of Anand Group Companies and listing challenges
in implementation, if any.