JU-AP02-EV04- "IMPLEMENTATION OF A SURVEY IN ENGLISH

LANGUAGE"
TITLE: CUSTOMER SERVICE SURVEY BEEF MASTER

OSCAR PARRA CAMPO

Market Management

National Service of Learning - Virtual Mode

2020
Objective of the survey:

 Evaluate the quality of the beef master restaurant in order to know the point of view
of the customers and improve the quality of the service

- know how customers perceive the environment and decoration

- evaluate the perception of customers in front of food

Poll

Date: __________
Name: ____________________
Sex:
Age:

No
Question Answer C
.
1
2
3
1
What stratum are you? 4
5
6
Between 1 y 2 SMLV
What level of income are Between 2 y 3 SMLV
2
you? Between 3 y 4 SMLV
More of 4 SMLV
Anca Point
Meat Boy
What kind of meat did you
3 Meat leg
eat?
Meat Fine loin
Other what?
4 What type of salad did you Vegetables
eat with the meat? Carrot and lettuce.
Pumped potato
 Mashed potatoes.
Broccoli and carrot
Other, What?
One to three
How many people went to the
Three to five
5 restaurant?
Alone
More five
Rice
Which would you accompany mashed potatoes
6 the dinner with? Pasta
French potato
Salad
Yes
7 ¿Did you like kids menu?
No.
Price
What elements influence the Servicie
8 choice of a restaurant? Food of the quality

Pleasant atmosphere.
Why would you return to a quality of food
9 restaurant?
quality of service and attention
gilled
Fried
10 ¿How do you like the meat? Steak
milled
shredded
yes
11 Do you go out with children? no
i don´t have
Mall
What is your place of prefer Out of mall
12
into the restaurant? Shop
It does not matter.