MONIQUE OTTEN

(502) 352-5994
moniqueottena@gmail.co Profile
m As a self motivated and driven individual I strive in positions that are
challenging. I pride myself in being able to work as a team player and
111Brinton Ave being able to contribute heavily to solve problems. People who know me
Trafford, PA have described me as Driven, Dedicated, and easy to work with.
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Experience
Fraud analyst, J.P. Morgan chase; San Antonio, TX— 2012
As a fraud analyst for J.P. Morgan Chase I would analyze customers
checking and savings accounts to make sure that all purchases were valid
and not considered fraud. In the event fraud was detected I would contact
the customer directly and address the issue.

Customer service representative, Marriott international; San Antonio, TX

2011-2012
As a customer service representative I would answer calls and book hotels
according to the area the customer wished. I would explain the property
and the area surrounding the property to make sure it would fit the
customers needs.

Server, Henry’s puffy tacos; San Antonio, TX — 2010-2012

As a server at Henry’s I would take and deliver customers food orders. I’m
would explain any questions they had from the menu while providing a
wonderful dining experience.

Cashier, Papa Johns Pizza; El Paso, TX — 2008-2009

As a cashier I would answer phones, make pizzas and cash a customer out
when they would order a pizza.

Education
Our Lady of the Lake, San Antonio, Texas- 3 years of business study
University of Oklahoma - Pharmacy technician Certificate

Seton Hill University- Currently attending

Skills
Fluent Spanish speaker

Expert with Microsoft Word, Power Point, and Excel

Certified Pharmacy Technician

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